Job Description:

• Analyse client needs, scope problems, and develop business cases to address them.
• Document requirements, source, and evaluate alternatives, and recommend suitable solutions that best aligns with specific client needs.
• Collaborate with client and application vendors for solution design and to seek clarification and acceptance.
• Design, develop, and deliver software applications that satisfies customer expectations.
• Improve software quality using XP practices, including code review and unit testing.
• Prepare architectural and other technical documentation.
• Assist Business Analysts with user stories elaboration.
• Support QA teams with test automation and bug fixes.
• Assist DevOps teams with build and release automation.
• Work with Client users to ensure smooth deployment and adoption of new solutions.
• Assess business needs for service requests and the impact of enhancements to the system.
• Evaluate problem resolution approaches and implement effective recovery plans for ICT incidents, establishing processes to prevent recurrence.
• Understand IT management policies, quality management policies, and security guidelines to ensure compliance in development processes.

Job Requirements:

• Degree or Diploma in Computer Science, Computer/Electronics Engineering, Information Technology or related disciplines.
• Prior experience with version control systems such as Git.
• Proficiency in front end technologies such as Angular.
• Prior experience in backend technologies such as Java, Python, Node.js.
• Proven experience in low code application platforms such as Pega.
• Knowledge in one or more of the following processes: agile processes, continuous integration/deployment, cloud/PaaS platforms (e.g., AWS, GCP), serverless frameworks, and container technology like Docker would be an added advantage.
• Prior experience with low code development and wireframing tools such as Figma
• Familiarity with unit testing.
• Additional advantageous traits include being self-driven, independent, strong problem-solving skills, good communication, interpersonal skills, and excellent presentation and listening abilities.
• Hands-on experience with at least one full project development lifecycle in Pega.
• Relevant professional certification in Pega is a plus.
• Prior experience in Agile and UX development environments is an added advantage.
• Advantageous skills include consulting or business analysis experience, knowledge of system solutioning for mid/large-scale projects, understanding of web services, REST APIs, sFTP, and security concepts.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests.
• Ability to define system interface specifications.

Job Description:

• Analyse client needs, scope problems, and develop business cases to address them.
• Document requirements, source, and evaluate alternatives, and recommend suitable solutions that best aligns with specific client needs.
• Collaborate with client and application vendors for solution design and to seek clarification and acceptance.
• Design, develop, and deliver software applications that satisfies customer expectations.
• Improve software quality using XP practices, including code review and unit testing.
• Prepare architectural and other technical documentation.
• Assist Business Analysts with user stories elaboration.
• Support QA teams with test automation and bug fixes.
• Assist DevOps teams with build and release automation.
• Work with Client users to ensure smooth deployment and adoption of new solutions.
• Assess business needs for service requests and the impact of enhancements to the system.
• Evaluate problem resolution approaches and implement effective recovery plans for ICT incidents, establishing processes to prevent recurrence.
• Understand IT management policies, quality management policies, and security guidelines to ensure compliance in development processes.

Job Requirements:

• Degree or Diploma in Computer Science, Computer/Electronics Engineering, Information Technology or related disciplines.
• Prior experience with version control systems such as Git.
• Proficiency in front end technologies such as Angular.
• Prior experience in backend technologies such as Java, Python, Node.js.
• Proven experience in low code application platforms such as Pega.
• Knowledge in one or more of the following processes: agile processes, continuous integration/deployment, cloud/PaaS platforms (e.g., AWS, GCP), serverless frameworks, and container technology like Docker would be an added advantage.
• Prior experience with low code development and wireframing tools such as Figma
• Familiarity with unit testing.
• Additional advantageous traits include being self-driven, independent, strong problem-solving skills, good communication, interpersonal skills, and excellent presentation and listening abilities.
• Hands-on experience with at least one full project development lifecycle in Pega.
• Relevant professional certification in Pega is a plus.
• Prior experience in Agile and UX development environments is an added advantage.
• Advantageous skills include consulting or business analysis experience, knowledge of system solutioning for mid/large-scale projects, understanding of web services, REST APIs, sFTP, and security concepts.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests.
• Ability to define system interface specifications.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Job Summary

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

Job Description

• Ensure on time processing & delivery of customer’s orders to meet company’s target.
• Ability to communicate with internal parties including Warehouse, Planning, QA and Production floor on daily shipment issues
• Ensure cleanliness / 5S in the warehouse area
• Initiate / improve current Process Improvement and productivity measures on quarterly basis
• Plan and schedule daily kitting of Work Orders / Sales Order to support production and overseas customers
• Other ad hoc administrative duties
• Perform any other duty as assigned by Superior.

Requirements

• NITEC/ A Level / Diploma in SCM or Logistics – Minimum 1-2 years’ experience
• Knowledge in courier booking (Fedex, DHL & UPS)
• Familiarity with logistics and warehouse distribution preferred
• Ability to organize own area of work and work independently with min. supervision
• Requires both verbal and written communication skills
• Strong planning and analytical decision-making skills
• Ability to assume greater roles of responsibility
• Enthusiastic, Motivated and possess “Can-Do” attitude
• Strong interpersonal skill and able to interact with the staff of all levels
• Works independently and leads teams to deliver daily KPI
• Strong Microsoft Office skill will be an advantage
• Familiarization with Epicor/SAP/WMS/MRP is an added advantage

Job Description :

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

Job Requirements :

• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• Work shifts, weekends and public holidays are acceptable
• Can accept fast pace, high intensity work environment

Job Description

Overall Responsibility:-

Technical Sales Engineer primarily responsibility is to achieve the sales revenues set by the company or exceed the sales revenues agreed upon. Develop new customers while maintaining a good relationship with the existing customers. Maximize profitability in preparing costing prior to quoting to the customers.

Key Areas of Responsibility:-

1. The Sales Executive key roles and responsibility is to solicit for sales of M&D product and services in your assigned market and customers including the final collection of any monies owing to the company.

2. You are to develop new accounts and grow the market shares of existing customers.

3. Formulate sales strategies to meet company's growth direction and plan for annual sales revenues.

4. To regularly report the sales activities and market intelligence to the immediate supervisor regarding customers and competitors movement.

5. Handle all customers issues related to technical specifications, quality and delivery diligently and feedback to the management and/or suppliers for immediate action when necessary

6. Constantly working very closely with the production, quality control team and customers to bridge the understanding in manufacturing capabilities, production costing and delivery issues

7. Provide technical support/design matters and advise costing to other Account Manager when necessary

8. The jobs responsibility may change from time to time to be determined by the company

Key Responsibilities

Perform engineering analysis under general supervision

Design or modify mechanical engineering layouts/schematics and/or detailed drawings/specifications of moderate scope under general supervision

Perform and document engineering tests under general supervision

Generate related alpha/gamma documentation for product release under general supervision

Coordinate the procurement and assembly of mechanical components/equipment and identify sources of critical parts and subsystems to resolve moderately complex technical issues

Troubleshoot a variety of mechanical problems of moderate difficultly under general supervision

Implement concepts of moderate product issues and mechanical solutions of moderate difficulty

May be responsible for the design, development and implementation of custom mechanical tooling, fixturing, and associated processes to enable the handling, assembly and/or disassembly of parts, components, sub-assemblies and final assemblies throughout the product life cycle

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Job Summary:

We are seeking a dynamic and experienced D365 Pre-Sales Consultant to join our team. In this role, you will work closely with the sales and consulting teams to engage with prospective clients, understand their business requirements, and demonstrate how Microsoft Dynamics 365 can address their challenges.

Job Description:

• Collaborate with the sales team to understand client needs and identify opportunities for D365 solutions.
• Lead discovery sessions with clients to gather and document detailed business requirements.
• Build and maintain strong relationships with key stakeholders at prospective client organizations.
• Develop and present tailored Dynamics 365 solutions, addressing client-specific pain points.
• Create and deliver impactful presentations and product demonstrations to showcase the capabilities of D365.
• Customize demos and proof of concepts (PoCs) to align with specific client needs.
• Collaborate with the sales and technical teams to develop proposals and RFP responses that align with client requirements.
• Prepare detailed solution documentation, including cost estimates and project timelines.
• Stay up-to-date with the latest D365 features, capabilities, and industry trends.
• Provide technical advice and guidance to both clients and internal teams throughout the sales process.
• Collaborate with the implementation team to ensure a smooth transition from sales to project delivery.
• Analyze market trends and competitor offerings to strategically position D365 solutions.
• Provide regular feedback to product teams on client needs and market demands.

Job Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• Minimum 5 years of experience in pre-sales or consulting roles, focusing on Microsoft Dynamics 365.
• In-depth knowledge of Microsoft Dynamics 365 (e.g. CRM, ERP, Finance & Operations).
• Strong presentation and communication skills.
• Ability to translate complex technical concepts in a business context.
• Prior experience in developing proposals and responding to RFPs.
• Strong problem-solving skills and detail-oriented.
• Strong customer focus and relationship management skills.
• Highly motivated and results-oriented.

Job Description:

Cloud Infrastructure & Operations:

• Implement robust solutions on AWS using services such as EC2, Lambda, VPC, S3, RDS, and Document DB.
• Manage infrastructure changes via IaC (Terraform), to create scalable environments with EC2, ALB, NLB, EBS, and EFS.
• Migrate workloads to AWS, ensuring seamless transitions.
• Automate deployments and ensure data resilience using Python, shell scripting, and AWS SSM.
• Implement monitoring, alerting, and security measures with CloudWatch, SNS, CloudFront, and WAF.
• Utilize Python, shell scripting, Bash, and PowerShell for deployment automation, data resilience, and system administration.
• Administer Linux and Windows environments, ensuring optimal performance and security.
• Support incident management and participate in on-call rotation duties.

Collaboration & Continuous Improvement:

• Work with clients and internal teams to understand requirements and deliver customized AWS solutions.
• Collaborate on CI/CD pipelines using tools like GitHub, Terraform, Jenkins, and AWS services.
• Maintain comprehensive documentation and stay updated with industry trends.
• Collaborate in an agile environment to deliver high-quality work.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or related fields.
• 5 to 10 years of experience with core AWS services, such as IAM, networking, security, and operations.
• Experience with infrastructure-as-code tools, such as Terraform, with a clear understanding of infrastructure pipeline concepts.
• Strong understanding and experience in building systems using AWS compute services such as EC2, and serverless platforms such as AWS Lambda.
• Proficiency in at least one programming language, such as Bash and Python with additional expertise in Linux administration, Windows, and shell scripting.
• Strong understanding of both relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Document DB, Mongo DB).
• Prior experience implementing AWS database solutions, such as RDS, DynamoDB, or Aurora.
• Familiarity with network protocols, IP networking, and network troubleshooting.
• Strong understanding of security best practices and a commitment to integrating them into daily tasks and projects.
• Excellent problem-solving skills and the ability to work under pressure to troubleshoot and resolve complex issues.
• Excellent communication skills, both spoken and written, for effective collaboration with cross-functional teams.
• Self-drive to learn, improve, and succeed, with a keen eagerness to embrace challenges.

Preferred Qualifications:

• Proven track record of managing large-scale infrastructure in cloud environments like AWS with Terraform.
• AWS technical certification, such as the AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified SysOps Administrator.
• Prior experience working on collaborative projects with distributed teams and working with agile methodologies such as Scrum.
• Willingness to stay up-to-date on key AWS technologies and innovations.

Job Description:

• Analyse client needs, scope problems, and develop business cases to address them.
• Document requirements, source, and evaluate alternatives, and recommend suitable solutions that best aligns with specific client needs.
• Collaborate with client and application vendors for solution design and to seek clarification and acceptance.
• Design, develop, and deliver software applications that satisfies customer expectations.
• Improve software quality using XP practices, including code review and unit testing.
• Prepare architectural and other technical documentation.
• Assist Business Analysts with user stories elaboration.
• Support QA teams with test automation and bug fixes.
• Assist DevOps teams with build and release automation.
• Work with Client users to ensure smooth deployment and adoption of new solutions.
• Assess business needs for service requests and the impact of enhancements to the system.
• Evaluate problem resolution approaches and implement effective recovery plans for ICT incidents, establishing processes to prevent recurrence.
• Understand IT management policies, quality management policies, and security guidelines to ensure compliance in development processes.

Job Requirements:

• Degree or Diploma in Computer Science, Computer/Electronics Engineering, Information Technology or related disciplines.
• Prior experience with version control systems such as Git.
• Proficiency in front end technologies such as Angular.
• Prior experience in backend technologies such as Java, Python, Node.js.
• Proven experience in low code application platforms such as Pega.
• Knowledge in one or more of the following processes: agile processes, continuous integration/deployment, cloud/PaaS platforms (e.g., AWS, GCP), serverless frameworks, and container technology like Docker would be an added advantage.
• Prior experience with low code development and wireframing tools such as Figma
• Familiarity with unit testing.
• Additional advantageous traits include being self-driven, independent, strong problem-solving skills, good communication, interpersonal skills, and excellent presentation and listening abilities.
• Hands-on experience with at least one full project development lifecycle in Pega.
• Relevant professional certification in Pega is a plus.
• Prior experience in Agile and UX development environments is an added advantage.
• Advantageous skills include consulting or business analysis experience, knowledge of system solutioning for mid/large-scale projects, understanding of web services, REST APIs, sFTP, and security concepts.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests.
• Ability to define system interface specifications.

Job Responsibilities

• To schedule production and/or procure externally sourced materials in accordance with prevailing confirmed customer demand, ensuring material availability at finished goods warehouse.
• Day to day planning skills to keep track of, and prioritize process orders and/or purchase orders.
• Extensive planning and organizational skills to meet and satisfy customer demand over extended periods of time.
• To make scheduling and/or procurement decisions that will impact customer orders and company stocking policies.
• Day to day planning skills to ensure that raw materials, packaging will be available in time to meet production requirements.
• To continually devise improvements to systems to improve efficiency and the speed of delivery of information from the department.
• Communicate and support the QC department regarding possible material for rework and production and/or procurement changes.
• To attend and play a key role in contributing planning issues in daily and weekly meetings, providing key information in meetings to improve the efficiency and running of the plants and/or procurement process.
• Continually review the production schedule to ensure all forward demands are being met and take appropriate action to add, move or cancel production and/or purchases to minimize working capital.
• Investigate and respond to customer complaints.
• Using MRP review proposed output and make decisions on the viability of turning planned order and/or purchase requisition requirements into firm process orders and/or purchase orders.
• Ensure product compatibility is maintained
• Respond in a timely manner to Escalations taking action to schedule new production if required.
• Effectively communicate the production schedule and any issues arising from it to production, customer service, sales, and manager.
• Assist with other task assigned by manager.

Requirements:

• Knowledge of site manufacturing, processes and products.
• More than 2 years of planning experience in manufacturing environment with SAP systems
• Experience in using Epicor system will be an added advantage
• Knowledge of SAP processes in the Sales & Distribution and Production Planning modules.
• Competent user of MS Office packages.
• Ability to complete tasks to tight deadlines
• Good knowledge of Excel
• Excellent communication and writing skills. Must have written and oral proficiency in the English language.

• Overall 5-8 years relevant work experience in Endpoint Security, EDR / XDR or similar roles required
• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understand perimeter and endpoint security solutions and create policies based on specific requirements.
• Evaluate business risks and the control environment to identify weaknesses, then design effective controls.
• Regularly review and adjust existing policies to ensure they remain effective and aligned with the latest security threats and best practices.
• Hands on experience on EDR/XDR or Next Gen AV tools like Carbon Black, Palo Alto
• Experience as a Security Incident Responder or SOC analyst/manager
• Hands on experience in Symantec Endpoint Protection Manager.
• Good in SEP configuration and troubleshooting endpoints.
• Good in SEPM policies configuration SEPM up gradation from old 11.x to 12.x new version.
• Generating AV Compliance Report.
• Threat log analysis and event Monitoring Certificate Management L2/L3 Venafi Trust Platform.
• Sharing reports with stakeholders/clients Endpoint Security L2/L3 Symantec Endpoint Protection.
• Hands-on to Manage Windows Defender ATP capabilities.
• Good knowledge in XDR .
• Should have expertise knowledge on ADR, SCCM configuration, WSUS configuration and AAD configuration.
• To manage AV policy, ASR policy, EDR policy and Firewall policy.
• Hands-on to manage Co-managed devices from console.
• Knowledge to Query Advanced hunting and to create Custom detection rules.
• Knowledge on Next gen Antivirus, EDR, Device Control.
• Knowledge on Threat hunting & Intel, Malware search & analysis.
• Knowledge on Managing and protecting identities in Azure AD.

The Delivery Lead role with AI&A team will be instrumental in leading and maintaining strong customer relationships across all Data deliverables, while enhancing our delivery governance to ensure customer satisfaction.

Key Responsibilities

• Serves as a senior liaison for delivery into government and banking services across Singapore, responsible for ensuring quality of delivery
• Working closely with the EPL/EDL/PDLs to improve delivery governance and operational metrics.
• Establishes and builds relationships with appropriate peers at Client side. Manage delivery expectations to exhibit exceptional experience to clients.
• Drives account penetration through Cognizant's services, capabilities, solutions, accelerator through continuation and extension of existing programs.
• Involving the right stakeholders from Cognizant to make sure that the engagement objectives are met.
• Service Improvement initiatives through automation of certain redundant tasks
• Supervising a team responsible for planning and implementation
• Working with the clients (Vice Presidents and CIOs) and meeting their objectives through the course of the engagement

Required Qualifications

• 9 years’ experience in handling large delivery engagements preferably across Banking and Financial Services.
• Excellent presentation and written communications skills
• Strong analytical and negotiation skills
• Ability to work independently to manage the whole program and respective stakeholders and projects.
• Ability to take ownership for key projects’ timelines, deliverables, budget and metrics.
• Project/strategic planning and business background with understanding of assigned areas of responsibility.
• Extensive experience with global delivery model
• Excellent client management, relationship building and escalation management skills.
• Grooming engagement leads / project managers.

Preferred Qualifications

• Bachelor’s Degree
• Strong exposure to SDLC and Agile/DevOps methodologies
• Customer facing experience with strong hands-on background in Data
• Extensive hands-on experience in handling large organization wide applications transformational programs preferred.
• Prior experience in handling RFP response
• Understanding of CMMi processes and best practices

JLL Technologies is a tech-focused division of Jones Lang LaSalle, a world leader in real estate services and a Fortune 500 company. This role is part of an embedded team that collaborates with strategic clients, primarily focusing on one of the largest software companies headquartered in Silicon Valley. The Senior Support Analyst is responsible for providing data operations support to JLL client(s) through thorough data analysis and integrity checks, and is ideal for someone eager to engage directly with clients and partner with JLL leadership to shape the long-term direction of their role. The role requires effective interaction with clients, account leadership, and cross-functional teams in a fast-paced environment that demands the ability to manage multiple activities and delight clients simultaneously.

JLL Technologies is a tech-focused division of Jones Lang LaSalle, a world leader in real estate services and a Fortune 500 company. This role is part of an embedded team that collaborates with strategic clients, primarily focusing on one of the largest software companies headquartered in Silicon Valley. The Senior Support Analyst is responsible for providing data operations support to JLL client(s) through thorough data analysis and integrity checks, and is ideal for someone eager to engage directly with clients and partner with JLL leadership to shape the long-term direction of their role. The role requires effective interaction with clients, account leadership, and cross-functional teams in a fast-paced environment that demands the ability to manage multiple activities and delight clients simultaneously.

Responsibilities:
● Provide guidance and mentorship to junior member(s)
● Work closely with real estate and transaction teams to ensure timely and effective fulfillment of needs
● Conduct monthly quality assurance checks and maintenance on production data to ensure their fit-for-purpose, thereby maintaining data integrity and accuracy across multiple systems and tools
● Provide data operations support to client(s), including updating of portfolio metrics, descriptive analysis and configuring portfolio scenarios
● Prepare presentation decks to a high standard of quality
● Understand and anticipate client needs, proactively addressing their queries and concerns in a timely and professional manner
● Continuously seek opportunities to improve existing applications, processes and workflows, increasing efficiency and reducing errors

Requirements:

• Bachelor's degree in a relevant field (Engineering, Computer Science, Facilities Management, etc.). Advanced degree preferred.
• Proven experience in managing smart building initiatives or similar complex real estate projects.
• Strong understanding of smart building technologies, IoT, automation systems, and related concepts.
• Excellent project management skills and ability to multitask in a fast-paced environment.
• Experience working with cross-functional teams and managing multiple stakeholders.
• Strong analytical and problem-solving abilities to address technical issues and drive process improvements.
• Exceptional communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Proactive and self-motivated mindset with the ability to take ownership of projects and drive them to successful completion.
• Familiarity with sustainability practices and green building certifications is a plus.
• Flexibility to travel within the Asia Pacific region as required.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as 24803460 VP - FX Risk - Technology Lead Business Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

This is an IT Lead Business Analyst for FX Risk technology; you will be a part of the FX Risk application team. The team is responsible for the strategic development of the RACr application, Citi’s core platform for real-time derivatives pricing, risk management, and data analytics.

FX Risk Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and clear way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Key Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with business clients to determine system functional specifications and partner with multiple teams and other units to meet organizational objectives.
• Ownership for assigned projects, managing, coordination of execution plans, from the inception till production stage. Develop & curate detailed technology work plans, schedules, estimates, assess and report upon risks and status.
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards.
• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high impact projects.
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decision.
• Distil complex information and present in concise terms to inform decision making and to enable direction & issue resolution.
• Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Experience and Qualification:

• 8+ years of relevant experience working in financial industry.
• Knowledge of FX and/or Rates or other Derivatives products.
• Understanding Trade Capture and Risk management is highly desirable.
• A proven track record of business analysis experience.
• A proven ability of using complex analytical, interpretive, and problem-solving techniques.
• Project management skills, SDLC, Familiarity with Agile, Scrum and Waterfall methodology.
• Demonstrated leadership skills and proven interpersonal skills, partnership, and influence across organizational lines.
• Consistently demonstrate clear and concise written and verbal communication.
• Flexibility to collaborate with a global team, across geographies and time zones.
• Data analysis with intermediate/advanced Python, SQL, Microsoft Office Suite skills.
• Computer Science, Engineering or Technical background is an advantage

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

The Commercial and Investment Banking (CIB) Technology, Rates Production Management team consists of technical & initiative-taking professionals who passionately care about the stability of applications and provide with out of the box solutions for their betterment. The team manages the strategic initiatives across all the Commercial and Investment Banking (CIB) Rates applications for synthetic monitoring, DevOps, cloud adoptability, cyber-security, automation, capacity management, resiliency, hygiene and more.

As a Technology Support III within the Rates Production Management team of Commercial and Investment Banking (CIB) Technology, you will be tasked with ensuring the operational stability, availability, and performance of our production application flows. Your duties will encompass troubleshooting, maintaining, identifying, escalating, and resolving any interruptions in production service across all internally and externally developed systems. Moreover, you will play a crucial role in promoting a culture of continuous improvement to guarantee a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• Work in daily shift starting 7am SGT and occasionally participate in weekend activities like resiliency tests

• Assist with the installation, configuration, and maintenance of front office systems and applications including onboarding new users and providing initial training for applications

• Manage production technology incidents to resolution, ensuring timely engagement, escalation and effective communication to business, technology, and vendor partners

• Document technical procedures, best practices, and solutions for future reference, focusing on front office applications

• Function as a key contributor in the continued development of tools, frameworks & technique to improve productivity, stability, quality and promote automation

• Help monitor and improve monitoring of the application suite and proactively fix potential issues

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science or equivalent experience

• Formal training or certification on technical support concepts and 3+ years applied experience troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Ability to understand incredibly demanding nature of the trade floor, or eagerness to experience it

• Excellent critical thinking skills and the ability to troubleshoot complex technical issues

• Strong communication and people skills, with the ability to explain technical concepts to non-technical users

• Ability to work independently and as part of a team in a challenging environment

• Strong organizational skills and diligence

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting (Python preferred)

• Working understanding of public cloud (AWS preferred)

• Experience supporting Front office users within the financial services or investment banking industry (Fixed Income product knowledge preferred)

• Working understanding of eTrading flows (Dealer2Dealer, Dealer2Client)

• Experience with SQL queries, Geneos, Splunk, Datadog, Grafana

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c3890ec8c962978e8cdd5c7b22542f22

Job Summary :

We are seeking a highly skilled Project Manager to lead the overall engagement.

The ideal candidate will have expertise in managing end-to-end delivery of atleast 2-3 applications, good client communication skills, stakeholder management ability.

Have good technical knowledge in Pega with the ability to take Architectural decisions and solutioning. Additionally, domain experience in Airlines is good to have.

The candidate will play a crucial role in driving techno-functional excellence and ensuring successful project delivery.

Required Skills :

• Pega Case Management ,Pega Cloud ,Pega Integration ,Pega Platform, Project Management, Cloud deployment.

Roles & Responsibilities :

• Managing the overall project delivery and ensure delivery schedule is adhered
• Prepare delivery schedule, effort and cost based on the client requirements and provide walkthrough o client on the same
• Project Manager will be liable to achieve client sign-off on schedule, effort and cost presented
• Providing weekly status reports to stakeholders
• Ensuring that the project is timely by setting time marks
• Facilitates daily scrum, sprint planning, sprint demo and retrospective meetings.
• Tracks and manages product backlog, burn-down metrics, velocity, and task break-down
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint
• Responsible to provide architectural solutions and do hands on with the team members to deliver technical requirement in Pega.

Qualifications:

• A solid understanding of project end-to-end delivery
• Excellent verbal, written and presentation skills
• ·Ladership skills
• Ability to motivate IT staff
• Logical problem solver who can operate under constraints
• Strong organisational skills
• Ability to juggle multiple tasks

Certification(s) Required :

• CSSA, PMP, Scrum Master, Good to have CLSA

We have several available postdoctoral and research assistant positions at the Singapore University of Technology and Design (SUTD) to work in the area of Robotics. This position focus on supporting the design of algorithm for various robotics applications.

Qualification:
- Relevant Degree in Electrical Engineering, , Mechanical Engineering, Robotics, or related areas
- Strong hands on experience Preference will be given to those with prior robotics project experience such as:
1) SLAM;
2) ROS;
3) Sensor fusion;
4) Machine Learning;
5) Mobile platforms (eg: wheeled robots, legged robots); and
6) Manipulators

Applications, assembled as a single PDF file, should contain a complete resume, full list of publications, as well as the names and contact information of up to three references. Interested applicants may send his/her CV to Assoc/Prof U-Xuan Tan via email ( [email protected] ). Review of applications will continue until the position is filled. Only shortlisted candidates will be notified.

Work Location: Tuas

Salary up to $8k per month

Operational Excellence and Continuous Improvement

• Lead and support initiatives for continuous improvement in utility system operations, maintenance, and reliability programs.
• Develop and implement metrics to optimize utility system performance.
• Oversee or assist system owners in utility projects, including the review of engineering design documents and associated drawings.
• Manage or participate in Site Acceptance Testing (SAT), commissioning, and system testing to meet User Specification Requirements (URS).
• Conduct system walk-downs to ensure the reliable operation of utility systems.

Safety and Quality Compliance

• Lead and support audit readiness activities for regulatory inspections, ensuring compliance with site SOPs, global SOPs, GEP, and GDP.
• Contribute to the development, revision, review, and approval of SOPs, risk assessments, preventive maintenance programs, and job plans.
• Conduct deviation investigations and implement Corrective and Preventive Actions (CAPAs) to mitigate recurrence of similar incidents.
• Lead or support change control and evaluation initiatives to enhance system reliability and operations.
• Actively promote and adhere to Company's safety culture.

Sustainability

• Lead or support site sustainability programs by analyzing energy consumption data, benchmarking overall usage, and identifying opportunities for optimization.
• Develop and present business cases to drive progress toward the site’s sustainability targets.
• Prepare utility consumption data for regulatory authority submissions.

Basic Qualifications

• Diploma in Engineering (Mechanical, Electrical, or Chemical).
• Ability to work independently and collaboratively in a team environment.
• Strong interpersonal and communication skills, coupled with high computer literacy.
• A team player who works effectively across various teams.

Preferred Qualifications

• Excellent verbal and written communication skills, including proficiency in delivering presentations.
• Familiarity with documentation processes in highly regulated environments.
• Strong interpersonal and facilitation skills to achieve consensus among stakeholders with competing priorities.
• Proven ability to tactfully negotiate and positively influence peers.
• Strong analytical skills to identify and act on improvement opportunities.

In-house recruitment, interested email your resume to [email protected]

Due to high volume of resumes, only shortlisted candidates will be notified.

Key Responsibilities

• Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.
• Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool.
• Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
• Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis.
• Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation.

Requirements

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
• Relevant education qualification in Engineering
• Ability to work with deadlines and with all levels of internal and external stakeholders including customers
• Ability to work in cleanroom work environment

Work Location

• Science Park II

Position Summary:

We are seeking a highly qualified candidate with proven experience in the finance, healthcare, and public sectors. Your expertise in presales, client delivery, and achieving successful outcomes will be critical to our team's success. Ideally you will have 15+ years of experience in Presales, consulting, and Business Development.

You will excel in conducting presales assessments of key client processes, effectively documenting “as-is” and “to-be” workflows. Your ability to design and present integrated automation solutions to potential and existing clients will set you apart. Additionally, you will play a vital role in identifying process gaps and addressing missing scenarios during the presales phase. Strong forecasting skills will further enhance your capabilities in this position.

Once our proposals are accepted, you will take charge of their implementation. This includes meticulous effort and resource planning, proactive management of risks and issues, accurate project progress reporting, and effective escalation management. Your skill in tracking project actuals against the budget, analyzing variances, and providing necessary mitigations will be crucial to the success of our projects and programs. Building and maintaining strong relationships with clients’ post-implementation will be essential for expanding our local business.

Regular engagement will ensure that Cognizant remains a relevant and valued partner within the client landscape, with your performance measured by key performance indicators (KPIs). Join us in making a meaningful impact!

Key tasks and responsibilities

• Identify new opportunities to automate processes and integrate systems.
• Identify gaps and improvements to current internal processes and documentation and delivered a transformation action plan and continuous improvement strategy.
• Defining project objectives, project scope, roles & responsibilities.
• Defining resource requirements and managing resource availability & allocation – both internal and third party.
• Outlining a budget based on requirements and tracking costs to deliver project on budget.
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Ability to ensure the correct mix of project resources are available to maximise the chances of project success.
• Managing delivery of the project according to “the plan” and highlight and manage potential deviations.
• Tracking project and providing regular reports on project status to project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
• Establishing meaningful long term client relationships, providing updates to clients in the field of automation.
• Keep up to date on emerging technologies and ensuring that the value propositions are clearly communicated to prospective and existing clients.
• Ensuring CTS team members comply with client policies re data security, privacy, onsite working policies.
• Use of internal CTS system to ensure correct resource assignment and project allocation.
• Review and provide input to billing.

Mandatory Skills:

• Experience as a program/project manager in the enterprise automation space preferred (RPA, Low code / No code)
• Ability to identify new opportunities to automate processes and integrate systems as well as suggesting improvements to exist processes.
• Able to accurate monitor, track, and report on project (s) progress
• Possess business & commercial acumen and excellent stakeholder management skills.
• Analytical skills correctly identify risks and solve any problems which may arise throughout the project.
• Project budgeting skills.
• Advanced time management skills and the ability to juggle multiple tasks at once.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Strong project management skills with strong diligence.
• Knowledge of Project Management Methodologies (agile, waterfall, V- Model., Waterfall)
• Excellent team management
• Able to gain stakeholder trust and ability to influence decisions.
• Contribute to the full sales cycle from prospecting to closure.
• Delivering presentations and demonstrations to prospective and current clients
• Consult with those developing services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behaviour and/or any potential changes clients would like.
• Helping the sales team to reach targets.
• Conducting research into the industry – including competitor research
• Encouraging clients to buy extras, upgrades by demonstrating the advantages of doing so.
• Provide insights into market trends and customer feedback to guide continuous improvement of our intelligent automation offerings.
• Develop strong, long-term customer relationships.
• Provide feedback to sales and services teams on potential opportunities and upskilling requirements to meet future potential demand.
• Be a good negotiator, with experience of an initiative-taking scope and expectation management.
• Strong critical thinking skills
• Strong critical thinking
• Exposure to MS Power Platform (Power Automate or Power BI or Power Apps)
• Jira, MS Project
• Dev Ops

Mandatory Certifications

• Bachelor of Science. Preferably IT related.
• Prince2 or PSM certification

Position Summary:

We are seeking a highly qualified candidate with proven experience in the finance, healthcare, and public sectors. Your expertise in presales, client delivery, and achieving successful outcomes will be critical to our team's success. Ideally you will have 15+ years of experience in Presales, consulting, and Business Development.

You will excel in conducting presales assessments of key client processes, effectively documenting “as-is” and “to-be” workflows. Your ability to design and present integrated automation solutions to potential and existing clients will set you apart. Additionally, you will play a vital role in identifying process gaps and addressing missing scenarios during the presales phase. Strong forecasting skills will further enhance your capabilities in this position.

Once our proposals are accepted, you will take charge of their implementation. This includes meticulous effort and resource planning, proactive management of risks and issues, accurate project progress reporting, and effective escalation management. Your skill in tracking project actuals against the budget, analyzing variances, and providing necessary mitigations will be crucial to the success of our projects and programs. Building and maintaining strong relationships with clients’ post-implementation will be essential for expanding our local business.

Regular engagement will ensure that Cognizant remains a relevant and valued partner within the client landscape, with your performance measured by key performance indicators (KPIs). Join us in making a meaningful impact!

Key tasks and responsibilities

• Identify new opportunities to automate processes and integrate systems.
• Identify gaps and improvements to current internal processes and documentation and delivered a transformation action plan and continuous improvement strategy.
• Defining project objectives, project scope, roles & responsibilities.
• Defining resource requirements and managing resource availability & allocation – both internal and third party.
• Outlining a budget based on requirements and tracking costs to deliver project on budget.
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Ability to ensure the correct mix of project resources are available to maximise the chances of project success.
• Managing delivery of the project according to “the plan” and highlight and manage potential deviations.
• Tracking project and providing regular reports on project status to project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
• Establishing meaningful long term client relationships, providing updates to clients in the field of automation.
• Keep up to date on emerging technologies and ensuring that the value propositions are clearly communicated to prospective and existing clients.
• Ensuring CTS team members comply with client policies re data security, privacy, onsite working policies.
• Use of internal CTS system to ensure correct resource assignment and project allocation.
• Review and provide input to billing.

Mandatory Skills:

• Experience as a program/project manager in the enterprise automation space preferred (RPA, Low code / No code)
• Ability to identify new opportunities to automate processes and integrate systems as well as suggesting improvements to exist processes.
• Able to accurate monitor, track, and report on project (s) progress
• Possess business & commercial acumen and excellent stakeholder management skills.
• Analytical skills correctly identify risks and solve any problems which may arise throughout the project.
• Project budgeting skills.
• Advanced time management skills and the ability to juggle multiple tasks at once.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Strong project management skills with strong diligence.
• Knowledge of Project Management Methodologies (agile, waterfall, V- Model., Waterfall)
• Excellent team management
• Able to gain stakeholder trust and ability to influence decisions.
• Contribute to the full sales cycle from prospecting to closure.
• Delivering presentations and demonstrations to prospective and current clients
• Consult with those developing services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behaviour and/or any potential changes clients would like.
• Helping the sales team to reach targets.
• Conducting research into the industry – including competitor research
• Encouraging clients to buy extras, upgrades by demonstrating the advantages of doing so.
• Provide insights into market trends and customer feedback to guide continuous improvement of our intelligent automation offerings.
• Develop strong, long-term customer relationships.
• Provide feedback to sales and services teams on potential opportunities and upskilling requirements to meet future potential demand.
• Be a good negotiator, with experience of an initiative-taking scope and expectation management.
• Strong critical thinking skills
• Strong critical thinking
• Exposure to MS Power Platform (Power Automate or Power BI or Power Apps)
• Jira, MS Project
• Dev Ops

Mandatory Certifications

• Bachelor of Science. Preferably IT related.
• Prince2 or PSM certification

Interisland Technology and Engineering Pte Ltd is looking for a proactive and results-driven Operations Manager to oversee and streamline our operational activities. The ideal candidate will be responsible for managing day-to-day operations, optimizing processes, ensuring the efficient delivery of projects, and improving overall performance across various departments. This leadership role requires a strategic thinker who can drive operational excellence while maintaining high standards of quality, safety, and customer satisfaction.

Key Responsibilities:

• Oversee and manage the daily operations of the company, ensuring efficient and effective processes across all departments.
• Develop and implement operational strategies, policies, and procedures to support business goals.
• Coordinate with project teams, engineers, and other stakeholders to ensure that projects are delivered on time, within scope, and within budget.
• · Optimize resource allocation, including manpower, equipment, and materials, to ensure operational efficiency.
• Identify opportunities for process improvements and implement changes to drive productivity and reduce costs.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Monitor key performance indicators (KPIs) and prepare regular reports on operational performance for senior management.
• Lead and manage a team of supervisors and department heads, providing guidance, training, and support to achieve company objectives.
• Manage supplier and vendor relationships, ensuring quality, cost-effectiveness, and timely delivery of goods and services.
• · Resolve operational issues, troubleshoot problems, and ensure minimal disruption to project timelines.
• Support the HR team in workforce planning, recruitment, and performance management within operational teams.
• Foster a culture of continuous improvement, collaboration, and high-performance within the operations team.

Requirements:

• Degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum 5 years of experience in operations management, preferably in construction, marine, or process industries.
• Proven track record of managing complex projects and operational processes.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent problem-solving, decision-making, and analytical abilities.
• In-depth knowledge of operational best practices and regulatory requirements.
• Strong communication and interpersonal skills, with the ability to interact with all levels of management and external stakeholders.
• Proficiency in project management software, Microsoft Office Suite, and other relevant tools.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Join Interisland Technology and Engineering Pte Ltd as an Operations Manager and play a key role in driving operational efficiency and excellence across the company. This is a high-impact position with opportunities to contribute to the company’s growth and success.

Job Description :

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Job Requirements :

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Diploma/Certificate in first line management or relevant field
• High school diploma;
• Night shifts, weekends and public holidays are acceptable