Position title: Sales Engineer
Location: Loyang Way
Working Days: Mon - Fri
Working hours: 830 a.m. to 530p.m.
Salary: $3,000 - $4,500 (depends on experience)

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel:

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Food Science & Technology at the National University of Singapore (NUS) invites applications for Instructor position.

Roles and responsibilities of the position include:
a) Developing and conducting lab modules for New Product Development and Food Engineering related modules.
b) Conduct some lecture and/or tutorial for the modules.
c) Perform trial runs, time tabling coordinating, TAs allocation, arranging training plans etc.
d) Assessment and report marking.
e) Serving as Instructor for other FST modules (such as running FST1101 tutorials) whenever needed.
f) developing /organizing summer training programme or short lab training courses to public if need arises.
g) Participate in other department activities.

What we can offer: competitive salary that commensurate with experience plus CPF, annual leave & performance bonus.
Contract term: Three years in first instance, renewable.

Qualifications

PhD degree in food science and technology with broad set of hands-on experimental skills related to food chemistry, food processing, food analysis, and cell and molecular biology. Strong interpersonal skills and passionate in teaching.

BSc degree with high distinction and strong teaching experience may apply.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

• Responsible for the quality of scanned medical records by performing the tasks of document preparation, scanning, indexing and quality control of the scanned medical records within stipulated timeframe.
• Ensure medical record sent for imaging are properly accounted for and assembled according to guidelines.
• Ensure all discrepancies are tracked and promptly followed up.
• This contract is renewable depending on candidate’s job performance and department needs.

Working hours:

• Monday to Thursday: 8.30am – 6.00pm
• Friday: 8.30am – 5.30pm

Requirements:

• Minimum GCE ‘O’/’A’Level, or ITE Certificates in any general discipline
• Candidates without relevant experience are welcome to apply as on-the-job training will be provided
• Knowledgeable with Microsoft Office and computer literacy
• Good interpersonal and communication skills

Position Overview:

We are looking for a seasoned Senior Information Technology Analyst to join our technology team in the fast-paced and high-stakes trading sector. In this role, you will be responsible for the maintenance, enhancement, and optimization of our trading systems, infrastructure, and network security. Your expertise will directly impact our ability to trade effectively and securely in a highly volatile and competitive environment.

This is a demanding role that requires an individual who thrives under pressure, works with urgency, and can handle mission-critical responsibilities, often with little room for error. You will be expected to work on complex technical issues related to low-latency trading systems, risk management software, data analytics, and cybersecurity in a 24/7 operational environment.

Key Responsibilities:

• Trading Systems Support & Optimization: Maintain and optimize low-latency trading platforms and ensure they perform at the highest levels of efficiency and reliability under market stress.
• Infrastructure Management: Oversee network infrastructure, servers, and storage solutions that support high-frequency trading (HFT) and algorithmic trading systems.
• Security & Compliance: Manage and enforce strict security protocols to protect sensitive trading data, including risk management and regulatory compliance.
• Incident Management: Quickly troubleshoot, resolve, and document incidents impacting trading systems, with a focus on minimizing downtime and optimizing recovery times.
• Continuous Monitoring: Implement real-time monitoring tools and automated alerting systems to detect system anomalies, security breaches, or any potential failures before they impact trading operations.
• Collaboration: Work closely with traders, quantitative analysts, and other IT teams to ensure technology solutions align with business objectives and trading strategies.
• Project Leadership: Lead key projects related to infrastructure upgrades,security improvements, or the integration of new trading technologies.
• Performance Tuning: Fine-tune trading applications, databases, and network components to achieve ultra-low latency and maximum throughput.

• Skills & Expertise:

• System Management & Optimization:
• Oversee and maintain the company’s IT infrastructure, including hardware, software, and network systems.
• Ensure that all IT systems are up-to-date and compliant with international trade regulations.
• Monitor the performance of software systems used for tracking imports and exports and troubleshoot any issues.
• Data Management & Security:
• Manage the import/export data, ensuring it is accurate and properly stored in the company’s databases.
• Safeguard sensitive trade data, such as customs information, product specifications, and shipping details, ensuring compliance with data protection regulations.
• Implement security protocols to protect company data and information from cyber threats.
• Software Implementation & Support:
• Support the integration of IT systems that help streamline the import/export process, such as Enterprise Resource Planning (ERP) systems,transportation management systems (TMS), and customs management software.
• Work with external software vendors to ensure seamless operations, including training staff on software usage.
• Automation of Business Processes:
• Identify areas within the supply chain where automation can be introduced to reduce time, errors, and manual work, such as automating order processing, shipment tracking, and invoicing.
• Design and implement custom IT solutions to improve efficiency and reduce operational costs.
• Collaboration with Stakeholders:
• Collaborate with the logistics, shipping, and customs departments to understand their IT needs and provide solutions.
• Work with external stakeholders like suppliers, customs authorities, and freight forwarders to ensure smooth data exchange and compliance with international regulations.
• Reporting & Analysis:
• Generate and maintain reports on import/export operations, helping senior management analyze performance, trends, and issues.
• Use data analytics to forecast demand, optimize routes, and improve supply chain management.
• Compliance & Regulatory Support:
• Stay updated on IT-related regulations in the import/export industry, such as compliance with customs laws, international trade regulations, and data privacy laws.

o Ensure that the company's IT systems support compliance with various global standards for international trade.

• Problem Solving & Troubleshooting:
• Troubleshoot IT issues related to logistics systems, shipment tracking, customs paperwork, and other import/export functions.
• Provide timely solutions to minimize downtime or delays in operations.
• Training & Support:
• Provide training to staff on new IT tools and systems to ensure efficient use and understanding.
• Offer ongoing technical support to employees regarding the use of trade and logistics software or any related IT systems.
• Project Management:
• Manage IT projects related to upgrading systems or implementing new technologies that improve the import/export process.
• Ensure that IT projects are completed on time, within budget, and meet the needs of the business.

Required Qualifications:

• Education: Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
• Experience: 3+ years of IT experience with at least 1 years in a senior or leadership role within the trading sector or related industries.
• Able to Drive a Car and Meet with Clients Indepentently
• Valid Driving License is Preferable

Job Description

We are seeking a skilled and experienced IT Manager to lead our technology team and drive digital transformation. The ideal candidate will have a deep understanding of IT infrastructure, cloud technologies, and cybersecurity. This role will be responsible for overseeing all aspects of IT operations, including system administration, network management, and project management.

Technical Requirementas

i) Knowledge in VMS and its function installation and Trouble shooting

ii) Projects executed in surveilance system .

iii) Knowledge and Hands on experience in Networking and Trouble Shooting.

iV) Preferably with Certification on Networking,Network Security Systems,

Cyber Security

• More details will be discuss during interview
• Those who possess Hands On experience with Security
• Systems will be considered favorably.
• 5 Days work week may require to work in the weekends from time to time.
• Able to Multi Task

Thank you

Mainguard Security Services (S) Pte Ltd

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Senior Consultant in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 2 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation. Candidates with lesser experience will be considered at Associate Level.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Industry: Technology Integrator Industry

Location: West area

Schedule: 5-day work week

Skills: Cyber Security, Product Marketing

Our client is one of the leaders in Communications and Technology with presence in Cyber Security, Infrastructure, Network and Systems Security catering to various Industry sectors across the region.

Position Responsibilities:

• This role will be the Product Ambassador and promote cyber security related products at Trade Shows, Events, Conference engagements.
• Provide product demonstration to large-scale corporate clients across an array of industry sectors.
• Close interaction and building relationship with potential and existing clients in the business.

Position Requirements:

• Diploma or Degree in Business, Marketing and Sales field.
• 1 to 3 years of experience in product marketing, business & sales marketing, branding and customer engagement role.
• Industry experience in Technology, Telecommunications, Social-Media, IT Security, IT Distribution is a strong preference.
• Base knowledge in various IT related products such as Cyber security, Network Security, Infrastructure and Systems.
• Strong presentation skills, comfortable in public speaking, attending large social events and programme’s.

We will consider all candidates but will prioritize those who have closer requirements to client needs.

Thank you!!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

Key Responsibilities:

• Perform requirements gathering from various stakeholders
• Work with technical team to develop Marketing Technology solutions based on business requirements
• Share proposed data infrastructure, dashboard look and feel, report formats with stakeholders and get confirmation for development
• Serve as main liaison between business (HQ team) and technical teams (including remote team members)
• Understand and interpret business requirements and translate them into robust technical requirements and effective solutions
• Project planning with clear deliverables, timelines and within budget
• Close monitoring and regular reporting on progress of project milestones
• Co-ordination of meetings and UAT sessions with relevant parties
• Sign-off project deliverables and share with relevant teams for processing (e.g. work/project completion documentation)
• Perform risk management with stakeholders when required
• Collate and prioritize requests efficiently

Qualifications:

• Proven experience in Adobe Campaign Classic 7/8 configuration, management, and deployment.
• Bachelor's degree in business, management, economics, computer science, marketing or related field
• At least 3 years of project management experience in a business intelligence or related role
• Expertise in marketing technology related to hand-raiser leads and customer relationship management (CRM) systems
• Ability to synthesize and interpret large amounts of information, recommend suitable solutions / layouts to display insights & data
• Proven track record in delivering successful projects on time and within budget
• A team player with strong interpersonal skills and the ability to collaborate effectively with diverse teams.
• Excellent communication, people management and planning skills; ability to influence, persuade and interact effectively
• Bachelor's degree in business, management, economics, computer science, (digital) marketing or related field
• Tableau, Qlik, Power BI, MSSQL, MS Azure certification are advantageous

Job Description:

• Implement strategies to acquire new clients and expand the customer base within the security and IT solutions industry
• Perform needs assessments to understand clients' security requirements and recommend suitable solutions
• Maintain up-to-date knowledge of advancements in technology and the company's product offerings
• Provide product demonstrations and compelling presentations to highlight the benefits of solutions
• Craft tailored sales proposals that address clients' specific security needs and emphasize the value proposition

Job Requirements:

• Min a bachelor's degree in IT engineering, or related field is preferred. Additional technical qualifications in security systems or electronics are a plus.
• Demonstrated success as a sales executive in the IT or physical security industry, with specific knowledge of CCTV, access control systems (ACS), network technology
• Experience with selling SaaS solutions is highly advantageous.

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

• Responsible to lead the project team for the execution of the project from commencement until completion and defects liability period
• Prepare master programme and ensure that the project complete within the stipulated or extended contract period
• Complete the project with quality to meet client's / consultant's requirements
• Ensure compliances to Authorities’ requirements
• To deal with consultants and owners on all matters including solving of technical problems, submission of drawings, etc.
• Handle defects works after handing over the project
• Responsible for project budget controls, tracking of expenditures and effectively manage & reduce the costs of delivering projects
• Ensure health & safety and regulatory compliance in accordance with all applicable & permit standards & requirements

DUTIES & RESPONSIBILITES

• Work closely with Engineers and responsible for all drafting and preparation of drawings for projects, including schematic drawings, 3D drawings, etc using Revit/AUTO CAD

• Ensure that design/proposal drawings are in accordance with specifications or statutory requirements.

• Ensure construction documents, Parameters and Information accuracy for BIM Model.

• Prepare drawings and 3D Model for construction, coordination and as-built purposes.

• Should be able to adapt with other BIM Modelling Tools required in the Project

JOB REQUIREMENT

• Diploma in Mechanical Engineering or equivalent.

• At least 1 year of relevant industry experience

• Relevant working experience in an M&E Consulting firm is an added advantage.

• Knowledge in design and building projects and relevant code of practice.

• Proficiency in AutoCAD/ BIM software is a must.

• Able to work as a team, assertive, independent and proactive

As a Technology Consulting professional, you'll help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you'll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we'll work with you to develop the consultancy and analytical skills that you'll need in today's environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

About the opportunity

We're looking for Managers for Technology Consulting to join our team with experience in one or more of the following:

· IT Strategy / Planning

· IT Operating Model Assessment

· Design Thinking

· Agile Methodology

· Enterprise Architecture

Key Responsibilities:

· Ability to carry out As-Is assessment of IT, determine gaps, form hypothesis, design To-Be and develop IT Roadmap.

· Effectively manage performance improvement projects, develop analysis, run and engage client teams and stakeholders, and deliver high-quality work products.

· Process strong project delivery capabilities and familiar with project management and Agile methodology. Effectively manage both onshore and offshore resources.

· Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.

· Demonstrate in-depth technical/functional capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in consulting services capabilities.

· Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business.

· Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.

To qualify for the role, you must have

· A bachelor's degree in computer science, engineering, accounting, finance or a related field.

· A minimum of 6 years of experience in consultancy, professional services or project management.

· Demonstrated ability to build trust and manage high level, executive relationships.

· Demonstrated ability to manage and supervise teams through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.

Ideally, you'll also have

· Strong written and verbal communication, interpersonal, presentation, client service and business writing and consulting skills, coupled with a strong interest in further designing, developing and integrating business operations and technology

· Ability to research client inquiries and emerging issues

· A dedication to teamwork and integrity within a professional environment

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

• Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman

• Bachelor's Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline

• Must have professional software quality testing experience with hands-on automation

• Strong understanding of testing techniques, risk analysis

• Strong understanding of test-driven development, continuous integration and continuous delivery

• Experience with automation scripting (i.e. Python and shell scripts)

• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)

• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)

• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)

• Working experience in Agile environment will be an added advantage

• Excellent verbal communication and listening skills

• Proactive, self-driven and motivated

Job Description Summary

We are seeking an experienced Senior Information Security Engineer SME with specialization in anti-malware/anti-virus solutions, Endpoint Detect and Response and Network Intrusion Detection Systems, with log analysis using SIEM tools such as Splunk. The ideal candidate should also have strong experience with standing up solutions selected by the business while providing operational guidance, architecture design, integrations including SSO, SIEM, monitoring and other platform integrations, cyber security expertise, incident response collaboration experience, proficiency in vulnerability detection solutions, File Integrity Monitoring (FIM) control and policy configuration experience, operational acumen, and a solid understanding of TCP/IP networking. This role involves architecting, implementing, and maintaining security solutions to protect our infrastructure and end user computing environments, leveraging platforms such as CrowdStrike Falcon, Microsoft Defender for Endpoint, Skyhigh Web Gateway, Trellix Endpoint Security for Storage, and Cisco Firepower Intrusion Detection Systems. The ideal candidate should also have extensive experience in configuring policy, integrations and providing platform support for multiple SaaS based security tools to act as the internal L3 escalation point for tool users and as a liaison between the users and vendor contacts for tools such as Cisco Umbrella, ThreatConnect and Palo Alto Cortex Xpanse.

Key Responsibilities:

Security Solutions Implementation and Management:

• Anti-malware/Anti-virus/Endpoint Detect and Response: Deploy, configure, and manage endpoint protection solutions to defend users and endpoints from malicious content.
• AV/EDR Policy Configuration: Implement and maintain platforms such as CrowdStrike Falcon, Microsoft Defender for Endpoint to protect against common threats. Configure policies to provide a balance between security and user/endpoint operational impact.

Log Analysis and Monitoring:

• SIEM Utilization: Analyze logs using Security Information and Event Management (SIEM) tools such as Splunk and Datadog to identify and respond to security incidents. Implement and manage log aggregation and monitoring solutions.
• Incident Response: Lead incident response efforts, providing root cause analysis, forensics, and remediation.

Deployment and Onboarding:

• Software Package Deployment: Manage the creation of endpoint security software packages for deployment via software distribution tools such as SCCM, JAMF, Puppet to ensure coverage to all endpoints in the environment.

Vulnerability Detection:

• Endpoint Vulnerability Detection: Manage and operationalize the vulnerability detection capabilities of endpoint security software tools for distribution and ingestion via aggregation platforms for consumption by the vulnerability management teams via platform integrations.

Cyber Security:

• Threat Analysis: Conduct thorough cyber security threat analysis and implement mitigation strategies to protect the organization’s assets.
• Policy Development: Develop and enforce cyber security policies, standards, and best practices to ensure a secure operating environment.
• Risk Management: Perform regular cyber security risk assessments and develop comprehensive risk management strategies.

Cloud Security:

• Cloud Platforms: Leverage cloud security best practices to protect services hosted on AWS, Azure, and GCP. Ensure secure configurations, access controls, and monitoring are in place.
• IAM: Manage identity and access management (IAM) policies to enforce least privilege and secure access to cloud resources.

Networking Expertise:

• TCP/IP Networking: Apply a solid understanding of TCP/IP networking principles to design, implement, and troubleshoot secure network configurations and protocols.

Collaboration and Compliance:

• Team Collaboration: Work closely with development, operations, network, and security teams to ensure cohesive and comprehensive security measures.
• Communication Channels: Utilize various communication channels effectively, including meetings, emails, Slack, and MS Teams, to collaborate efficiently with team members and other stakeholders.
• Compliance: Ensure alignment with industry standards and regulatory requirements such as GDPR, SOX, and PCI-DSS. Participate in compliance audits and risk assessments.

Training and Mentorship:

• Education: Provide guidance and training to junior team members and other stakeholders on best practices for edge and cloud security, including the use and management of WAF, DDoS protection, and bot management products.

Preferred Qualifications:

• Experience: 8+ years of experience in a Information Security Engineer role with a strong focus on endpoint AV/EDR, infrastructure based anti-malware solutions and network IDS products (Crowdstrike Falcon, Microsoft Defender for Endpoint, SkyHigh Web Gateway, Trellix Endpoint Security for Storage, and Cisco Firepower Intrusion Detection Systems.)
• Technical Skills:Strong experience with performing solution stand-up including architectural design and implementation.
  Strong experience with modern antimalware and endpoint detect and response solutions (CrowdStrike Falcon and Microsoft Defender for Endpoint)
  Experience with infrastructure focused antimalware solutions providing secure ICAP server services (Skyhigh Web Gateway)
  Experience with infrastructure focused antimalware solutions providing enterprise storage (NetApp) Antivirus services. (Trellix Endpoint Security for Storage)
  Experience in providing integrations with platforms such as SSO and SIEM tools.
  Expertise in log analysis and monitoring using SIEM tools like Splunk.
  Solid understanding of TCP/IP networking, network security principles, firewalls, IDS/IPS, and secure communication protocols
  Familiarity with cloud security best practices and secure configurations on AWS, Azure, and GCP.
  Knowledge of software deployment solutions and providing packages for deployment tools (SCCM, JAMF, Puppet)
  

Soft Skills:

• Problem-Solving: Excellent analytical and problem-solving skills.
• Communication: Strong communication and collaboration abilities.
• Leadership: Proven leadership and mentorship capabilities.
• Team Player: Strong ability to work effectively within a team environment and collaborate across various teams.
• Adaptability: Ability to work independently and handle multiple, complex priorities in a fast-paced environment.

Key Skills:

Banking AML functional and technical delivery experience, Netreveal / Actimize / Fircosoft AML application, Informatica ETL application, Oracle SQL / PL-SQL, Java, Unix shell scripts, DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon

Job Objectives

- To lead and deliver with consistently good quality Anti-money laundering AML/KYC systems enhancements/changes into Production

- To provide reliable and timely Level 3 investigative and fix-it support for all Anti-money laundering AML/KYC systems

- To provide reliable leadership and support during System Integration Testing and UAT phases.

- To manage and resolve Audit and Security findings timely

- To identify early and escalate critical delivery show stopper with proper context timely and to propose viable solutions or workarounds where possible

Key Responsibilities

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements

- AML system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the Netreveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Position title: Sales Engineer
Location: Loyang Way
Working Days: Mon - Fri
Working hours: 830 a.m. to 530p.m.
Salary: $3,000 - $4,500 (depends on experience)

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel:

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Industry: IT Security, Technology Services Industry

Location: East area

Schedule: 5-day work week

Skills: HR Management, Recruitment, Talent Acquisition

Our client is an established Singapore Technology Business involved in IT Security related products and distribution as well as technical services across various products in Infrastructure, Network and Security.

As they are expanding their business, they are looking for an Assistant Manager to handle Talent Acquisition and Recruitment activities for the company. The post will also be leading a Recruitment team.

Position Responsibilities:

• The position will specialize in Recruitment Activities, Talent Acquisition and headcount strategies for the Company.
• Will be part of the HR Department and handle a recruitment team from supervisory, support, guidance and coaching.
• Support Management team in administrative and some operational function.
• May be working with other HR facets on a support and consulting level.

Position Requirements:

• Must be a Degree holder in Human Resources or related field.
• 5 to 7 years of working experience specializing in recruitment, talent acquisition, talent management with supervisory experience handling a small team.
• Experience in Technology hiring such as (but not limited to) Cyber Security, Infrastructure, Network, Systems, Solutioning and Software Development.
• Good background in Singapore Labour Laws and Legislations.

We will look into all candidate but will prioritize those closest to the requirement.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No.: 18C9079

Responsibilities

• Consultant, pre-sales, and domain expert in healthcare IT
• Collaborate with Sales, Marketing, and Solution Architect in establishing and expanding relations with the customers (CEO, CTO, CIO) to win projects (POC, MVP, etc.)
• Prepare and present the capability and value of the company in the healthcare industry to the customers (both C-suite and end-users)
• Research and analyze the prospect customers challenges and opportunities in their business needs and IT requirements
• Assist the bidding team and connect with other departments to ensure that RFIs and RFPs are delivered and answered
• Aid the customers in defining the scope of POCs and the POC team in implementing and demonstrating the success, guarantee the achievement of the final business goal of the company
• Contribute knowledge and skills in development projects as consultant, product owner, business analyst, solution architect, or delivery manager to ensure success
• Research and analyze the business and technology trends in the healthcare market; join conferences, webinars, and professional communities to enhance domain knowledge; share knowledge to the team

Qualifications:

• Education: Bachelors Degree in Information Technology, Health Informatics or any related fields
• Extensive experience as business analyst, product owner, product manager, pre-sales, solution architect, or technical project manager in software products/projects in digital health
• Experience in outlining IT solutions and directing Solution Architect and domain experts to create suitable solution proposal
• Experience working in the IT industry, in the implementation of software solutions
• Hold the position of CTO, CIO, or Head of IT, Senior Consultant, Senior Pre-sales, and Solution Leader in a digital health company or a healthcare organization
• Demonstrate expertise in business problem solving, project road, scope management, and stakeholder management.
• Show the ability to quickly proposal and lead the customers by displaying extensive technical and domain knowledge and analysis of the problems and solutions
• Able to take leadership role and drive the team

As a Technology Consulting professional, you'll help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you'll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we'll work with you to develop the consultancy and analytical skills that you'll need in today's environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

About the opportunity

We're looking for Managers for Technology Consulting to join our team with experience in one or more of the following:

· IT Strategy / Planning

· IT Operating Model Assessment

· Design Thinking

· Agile Methodology

· Enterprise Architecture

Key Responsibilities:

· Ability to carry out As-Is assessment of IT, determine gaps, form hypothesis, design To-Be and develop IT Roadmap.

· Effectively manage performance improvement projects, develop analysis, run and engage client teams and stakeholders, and deliver high-quality work products.

· Process strong project delivery capabilities and familiar with project management and Agile methodology. Effectively manage both onshore and offshore resources.

· Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.

· Demonstrate in-depth technical/functional capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in consulting services capabilities.

· Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business.

· Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.

To qualify for the role, you must have

· A bachelor's degree in computer science, engineering, accounting, finance or a related field.

· A minimum of 10 years of experience in consultancy, professional services or project management.

· Demonstrated ability to build trust and manage high level, executive relationships.

· Demonstrated ability to manage and supervise teams through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.

Ideally, you'll also have

· Strong written and verbal communication, interpersonal, presentation, client service and business writing and consulting skills, coupled with a strong interest in further designing, developing and integrating business operations and technology

· Ability to research client inquiries and emerging issues

· A dedication to teamwork and integrity within a professional environment

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Job Summary

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

Key Responsibilities:

• Provide comprehensive daily administrative support including but not limited to scheduling, meeting coordination, document management, and travel arrangements.
• Act as a liaison for internal and external communications, ensuring accurate and timely information flow and follow-up.
• Assist in the scheduling and organizing of meetings, including booking conference rooms, preparing materials, taking minutes, and following up on actions.
• Manage day-to-day tasks and projects delegated by the department, ensuring all work is completed on time.
• Handle the reception of clients, partners, and other visitors if needed, arranging necessary meetings and hospitality activities.
• General administrative support, including filing, stamping, and document management.
• Assist department payment schedule, and daily reimbursement.
• Perform other temporary tasks as assigned by the department.

How you can stand out:

• Bachelor’s degree or above, preferably in Administration, Business Management, English, or related fields.
• Excellent written and spoken communication skills in both English and Chinese, with the ability to handle bilingual documents and communication effectively.
• Proficiency in office software (e.g., Microsoft Office Suite), with strong information management and document processing skills.
• Outstanding interpersonal and coordination skills, with the ability to work efficiently.
• Highly meticulous with strong time management and multitasking abilities.
• High sense of responsibility and professional ethics, with the ability to adapt to urgent tasks and a fast-paced work environment.

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Desiwe is committed to providing equal employment opportunities in accordance with country, state, and local laws. Desiwe does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

An import/export administrator manages and oversees the flow of goods for both international and domestic trade. Their responsibilities include:

• Planning and overseeingDirecting the flow of goods, including calculating duties, tariffs, and price conversions
• Document preparationOverseeing the preparation of documents such as bills of lading, license agreements, and letters of credit
• LiaisonServing as a liaison between agents, brokers, banks, shippers, and warehouse facilities

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.