Roles & Responsibilities

As a Human Resource Executive, you will handle full spectrum of HR operations duties including employee administration, recruitment, new employee onboarding, offboarding, internal communications, performance management, payroll, office administration and HR reporting.

1. Recruitment and Selection

• Manage the full cycle of recruitment, including job postings, screening applications, conducting interviews, salary negotiation and other related talent acquisition activities

2. Employee Relations

• Work together with senior management to foster a positive work culture by handling employee queries, addressing grievances, and maintaining effective communication channels within the organization.
• Support senior management in organising events and activities for staff, residents and other stakeholders.

3. Performance Management

• Administer performance appraisal exercise and provide advice to staff on performance-related matters

4. Policy Development

• Develop and update HR policies and procedures to ensure compliance with employment laws and regulations, while promoting a fair and inclusive work environment.

5. Compensation and Benefits

• Administer employee compensation and benefits programs, including salary reviews, merit increments, bonus payments, and employee benefits and welfare schemes (e.g. annual leave, medical benefits).
• Submission of government-paid claims such as NS claim, Maternity Leave, Childcare Leave, Paternity Leave, and other related claims.

6. Training and Development

• Onboard new hires. Source and determine training plan in liaison with management staff.
• Assist in training administration, such as, registration, payments, coordination of course confirmations.

7. HR Operations

• Administer employee confirmation, contract renewal, re-employment, employment certification letters.
• Maintain accurate employee records, manage HR databases, update Employee Handbook and HR Policy Manual, and prepare HR reports for management, Board of Directors and external stakeholders.
• Complete labour surveys, manpower updates and other MOM related tasks. Assist in HR improvement projects as and when assigned by senior management.

8. Board Secretariat

• Provide Secretariat support for the corporate unit including coordinate Board meeting, minutes taking and other matter related to the Board of Directors.

Any other duties as assigned by immediate supervisor.

Roles And Responsibilities

- Involve in AP/AR/GL activities and responsible for timely closing of monthly accounts, and yearly closing.

- Prepare/assist monthly cash flow report, management report, and supporting schedules timely, project budget review, variance analysis, cash flow forecast report, and any ad-hoc report.

- Assist with retrieving key information or number consolidation work.

- Prepare budgets for Headquarter Expenses and handle necessary forecast.

- Handling of GST Filing, and Corporate Tax.

- Liaise with auditors, government agencies, financial institutions, and tax agents.

- Review Claims to make sure claims are in line with HR policy.

- Assist to liaise with internal stakeholders to ensure necessary changes are communicated to improve the internal controls.

- Ensure compliance with company policies, processes, and procedures.

- Other Ad-hoc task as assigned by your superior and administrative support and any ad-hoc requirement to the team, management, and related superior.

Requirements and Information

- A self-starter who is able to plan, organise and take initiative to meet job objectives and deadlines independently

- Self-motivated, resourceful, proactive, responsible hands-on and meticulous, and good proper document keeping.

- A supportive team player with good communication and collaboration skills - must be able to work with people within and outside of the accounts department

- Good analytical skills and a keen eye for details

- Ability to meet tight deadlines

- Worked similar role with minimum 2-3 years of relevant experience preferred but not a must. Fresh graduate with the right learning attitude are welcome to apply.

- Hands-on experience construction industry preferred but not must.

- Diploma in Accounting / Degree in Accounting / LCCI / ACCA or equivalent.

- Well-versed in MS Office, especially MS Excel, PowerPoint and Word

- Work Location: Jurong East, Singapore.

- Resume to include a recent photograph of the applicant.

- Salary shall be commensurate with experience.

Job Description

• Leading and overall management of the project department in the execution of projects.
• Provide leadership, direction and guidance to the project team and managing risks for the successful conclusion of projects.
• Oversees multiple projects and managing resources to ensure projects are progressing on time and within budget.
• Responsible for sourcing and monitoring M&E projects for the company.
• Co-ordinate the efforts of all parties involved in the project, which include the architects, consultants, contractors, sub-contractors, and labourers etc.
• Propose M&E projects/business plan and obtain necessary budget/investment approval.
• Monitor the time schedule, quality, and cost control for the projects.
• Prepare and execute contingency plan for any unforeseeable situation.
• Organize and direct Company’s resources, personnel, and facilities as and when required, to manage the projects efficiently and effectively.
• Report regularly to Head Office on the progress of different projects.
• Handle ad hoc assignments or tasks as required.

Requirement

• Work experience as a director of engineering or in a similar senior-level position at an engineering department.
• Extensive experience with cloud technologies and modern human-computer interfaces.
• Hands-on experience in back-end and front-end development.
• Good understanding of agile methodologies.
• Leadership abilities with a strategic mind.
• Excellent project management skills.
• BSc/MSc in Engineering, Computer Science, or relevant field.

1. Aid the team leader in procuring LSFO & HSFO fuel oil shipments for the Asean & Middle East markets.

2. Work with the team leader to oversee desk exposure and enact hedging tactics to mitigate physical trade risks.

3. Proactively seek out cargo trading prospects to boost trading volume and achieve team's yearly objectives.

4. Back trading operations to facilitate seamless transaction flow and execution.

5. Foster robust partnerships with counterparts and pivotal figures within the Singapore trading hub.

6. Undertake ad-hoc duties and tasks as assigned.

Additional Requirements:

1. Bachelor's degree or higher in international trade, business management, or related fields.

2. Experience in managing tankage and commercial operations at Singapore local terminals is advantageous.

3. A minimum of 2-3 years of hands-on experience in fuel oil trading.

4. Demonstrated history of success in fuel oil trading and commercial activities.

5. Thorough comprehension of the APAG fuel oil market, encompassing present and future trends, supply and demand dynamics, product specifications, and pricing trends.

6. Broad business connections and outstanding interpersonal and negotiation abilities.

7. Fluent in spoken and written Chinese for effective communication with Chinese-speaking counterparts.

8. Detail-oriented, driven, adept at handling pressure, and eager to tackle challenges.

Job Summary

We seek an experienced and motivated Senior Software Quality Engineer to join our forward-thinking tech team. In this role, you'll ensure our platform is reliable and meets high-quality standards. This position allows you to work across teams, shaping and implementing advanced QA processes that support scalable, reliable, and innovative solutions.

Responsibilities:

Test Strategy and Planning

- Define and lead comprehensive QA strategies, covering all phases of the software development lifecycle.

- Develop, manage, and execute manual and automated test plans, cases, and scripts to ensure thorough testing.

Automation and Tooling

- Lead the development of automated testing frameworks using Cypress, Playwright or any automation tool for end-to-end test coverage.

- Drive platform scalability by implementing performance and load tests using tools like Gatling, K6, or Jmeter.

Quality Assurance

- Perform contract testing to ensure smooth interaction between microservices.

- Lead regression testing efforts for bug fixes and new features to maintain overall quality.

- Oversee the end-to-end testing pipeline, resolving issues promptly to avoid any delays.

Cross-Functional Collaboration

- Work closely with product managers, developers, and DevOps engineers to meet project requirements and deliver high-quality software.

- Contribute to agile team processes, including sprint planning and other ceremonies, with valuable QA insights.

- Coordinate with QE teammates to prepare and lead weekly deployments, ensuring smooth execution.

Issue Resolution and Reporting

- Accurately document, track, and report software defects, conducting root cause analysis as needed.

- Provide timely and detailed reports on QA activities, testing outcomes, and relevant quality metrics.

Mentorship and Leadership

- Mentor junior QA engineers, building a strong team culture focused on quality and continuous improvement.

- Stay up-to-date with emerging QA tools and methods, bringing new ideas to the team.

Job Requirements :

- Expertise in software quality assurance, with a strong focus on automation testing (e.g., Cypress, Playwright).

- Demonstrated experience with performance testing tools such as Gatling and Autocannon.

- Proficient in JavaScript (TypeScript) or Java

- Familiar with frontend and backend technologies (e.g., ReactJS, ExpressJS, Gin-gonic), as well as cloud platforms (AWS, Docker, Kubernetes).

- Knowledgeable in CI/CD tools (e.g., GitLab, ArgoCD) and relational databases (MySQL, PostgreSQL).

- Solid understanding of REST and GraphQL APIs, JWT for authentication, and search technologies like Elasticsearch.

- Exposure to additional testing tools and caching systems like Redis.

- Experience with logging and monitoring platforms such as Splunk or OpenSearch

Qualifications:

- Bachelor’s degree

- Strong problem-solving, analytical, and communication skills.

- Demonstrated leadership skills and comfort working in a fast-paced, agile environment.

About us：

Laipic Technology and Culture Pte Ltd. goal is to build a comprehensive AI ecosystem, providing one-stop services, leading the future of content creation technology, and promoting innovation in the digital age. InnAIO is headquartered in Singapore, with branches in Hong Kong, Shenzhen, Shanghai, Thailand, and Malaysia. We are dedicated to deepening AI technology and creating an intelligent digital human video creation platform. Vision: To be a leading creative force in the digital world. Mission: Empower global IPs with AI for digital dissemination. Values: Courage, Integrity, Innovation, and Attention to Detail.

The Role:

• Strategic - work with senior management to design and deliver the strategic business plan, including revenue and profit growth, customer strategy and business mix

• Market Study - assume macro-level account management responsibilities for key accounts and perform micro-level personal business development as necessary. Coordinate with partner companies to maintain, create and develop client relationships and be able to "ongoing into potential market'

• Professionally and culturally savvy with ASEAN countries and Singapore, Provide guidance and ensure compliance of Business

Experience and Qualifications:

• Regular higher education in any field; or relevant

• At least 8 years working experience related with AI industry

• More than 8 years of originating, analyzing, and managing opportunities in various stages from early,

• Deep knowledge in digital payment and AI industry operation

Job Responsibilities :

• At least 5+ years of experience with Appian and 10+ years in IT.
• Experience with Appian 23.x and above.
• Experience in leading the design and architecture of Appian-based solutions.
• Collaborate with stakeholders to gather and analyze requirements, define project scope, and provide technical guidance throughout the project lifecycle.
• Appian Certified Developer, Senior Developer, and Lead Developer.
• Proficient and good understanding of Appian architecture, including core capabilities, data fabric, Appian AI, RPA, Records, Reports.
• Experience with external integrations patterns, techniques, and technologies for enterprise applications, including XML, SOAP, and JSON.
• Experience in extending Appian by developing and using custom plugins written in Java.
• Solid knowledge of designing the right data model and RDBMS concepts.
• Good understanding of Appian best practices as recommended by Appian.
• Ability to understand/gather requirements and develop end-to-end Appian solutions.
• Understanding of Appian installation and server-side configuration.
• Ability to analyze and identify errors from log files.
• Appian DevOps adoption.
• HealthChecks and performance optimization.
• Experience with Agile development methodologies.
• Working knowledge of Java, Oracle, or MySQL is preferred.
• Experience working with Software Configuration Management (SCM) tools such as Git, Rational ClearCase, SVN, etc.
• Experience in IDEs such as Eclipse, NetBeans, or IntelliJ is preferred.
• Experience working with DevOps Engineers to manage builds and releases, as well as address security issues and vulnerabilities.
• Experience with other BPM platforms is a plus.
• Experience with cloud technologies (AWS, Azure, GCP) is also a plus.
• Excellent communication and client-facing skills.

Job Vacancy: Renovation Supervisor

Company Name: YOYO ESPORTS TECHNOLOGY HOLDING PTE. LTD.

Position: Renovation Supervisor

Location: Singapore

We are a newly established small renovation company, focusing on providing high-quality interior renovation services. Due to business growth, we are seeking an experienced Renovation Supervisor to manage and oversee our renovation projects. The candidate must possess relevant qualifications in the renovation industry in Singapore and be able to effectively lead the team to ensure projects are completed on time and within budget.

Job Responsibilities:

1) Oversee the overall planning, execution, and supervision of projects to ensure each phase meets quality standards and customer requirements

2) Manage and coordinate project teams, including designers, renovation workers, contractors, and others

3) Communicate with clients to ensure clear understanding of project requirements and deliverables

4) Ensure projects are completed within budget and on schedule, while maintaining the company's quality standards

5) Ensure compliance with all legal, regulatory, and safety standards within the renovation industry in Singapore

6) Maintain strong relationships with suppliers and contractors to ensure timely delivery of materials and smooth progress of the project

Requirements:

1) Singapore Citizen or Permanent Resident

2) Possession of relevant qualifications or certifications in the renovation industry (such as renovation worker qualifications, renovation supervisor certificate, etc.)

3) At least 3 years of experience in managing renovation projects

4) Basic proficiency in both Chinese and English

5) Strong management and coordination skills, with the ability to tackle project challenges

Benefits:

1) Competitive salary package

2) Flexible working hours and ample opportunities for career development

How to Apply:

Please send your resume along with relevant qualifications to: [email protected]. We will contact shortlisted candidates for further discussion.

What you get
*Gain In-depth knowledge of enterprise-level software in Accounting system;

*Enhance problem-solving, project management and analytical skills

*Gain insights into accounting-specific practices across SEA in MNCs and SMEs.

Job Descriptions:

● Collect and analyze clients requirements.

● Work in teams to design, test and develop localization and customization of Yonyou ERP and Cloud solutions.

● Plan and manage developing resources and schedule including system configuration, integration testing.

● Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT.

● Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.

● Solve technical problems during project delivery.

● Document all engagements including the creation of design documents, technical specifications, process documentation, specification, system deployment documents, ERP system integration and interface documents and publish reports.

● Receive training about Yonyou ERP products, industry, and project management.

● Provide pre-sales support from technical perspective, including product &technical solution proposal.

Requirements:

● 2 years of experience in Business applications and cloud solutions, ERP experience

● Graduated in Accounting, Business Administration and Finance.

● Preferably familiar with SQL query and has experience in DBMS e.g. SQL Server, Oracle will have an advantage.

● Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue

● Excellent problem-solving and analytical skills and good verbal and written communication skills.

● Fluency in both English and Mandarin is required to liaise with English and Mandarin-speaking associates.

● Will be based in Singapore and travel for overseas projects in Southeast Asia

Job Summary :

The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the system.

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
• 3 years experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications:
• Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed

Job Summary :

• Extensive Salesforce experience with exposure to various SFDC clouds
• Expertise in creating Lightning components (Aura knowledge is a must, LWC will be additional advantage)
• Knowledge of PSS is an additional advantage
• Apex Enterprise Patterns Knowledge/Experience
• Well versed in any modern IDE (like VS code) and familiar with Git/Bit Bucket
• Expertise in providing solution for complex requirement
• Proven track record achieving desired business outcomes through defining system architecture, identifying gaps between current and desired end-states, and delivering comprehensive solutions
• Extensive experience developing advanced Apex, Lightning Web Components, advanced complex triggers, Visualforce pages, SOQL, scheduled batch jobs, and SOAP/REST Integrations
• Professional experience authoring requirements, definition, design, and other related project and system documentation
• Demonstrated ability to effectively identify and translate user requirements in business, functional, and test scenarios for project of various sizes and complexity
• Ability to leverage customization of Salesforce objects, Salesforce workflows, and Process Builder to automate processes and improve Service productivity/adoption
• Hands-on experience in data management including uploading/cleaning-up data using data loader, creating validation rules, pick list values, and lookup filters to ensure data quality
• Demonstrated experience designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, Visualforce pages, and email generation according to application requirements
• Strong knowledge of Salesforce configuration capabilities and be able to recommend best practices and identify areas where custom development is required

Job Responsibilities:

• Support key business processes and applications through hands-on configuration and development, coordination of new development requests, and management of application integration to Salesforce
• Provide and design solutions and required architecture to business requests for Salesforce environments
• Develop and review specifications for enhancements to Enterprise Applications and associated database environments
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Translate requirements defined in business, functional, and use case documents or operational artifacts into solutions in the Salesforce Platform
• Develop and execute comprehensive system test plans, conditions, test scripts, and test cases
• Recommend and facilitate best fit solutions through accurate assessment of workflow, data, and other process related problems
• Test bug fixes to ensure performance success as per requirements and deploy them to production
• Complete regular internal system audits and prepare for upgrades
• Collaborate with business partners to establish suitable processes to support development and change management activities
• Assist in the creation and delivery of related user documentation and end-user training to grow the Salesforce skillset and adoption across the organization

Responsibilities:

• E-commerce goods are put on shelves, picking and packaging;
• Stuffing & Un-staffing container
• Keep work place clean and tidy;
• Other duties when assigned by the warehouse supervisor.

Requirement:

• Warehouse experiences will be a plus;
• Able to start work immediately will be a plus;
• Able to carry heavy items
• 5.5 day work week.
• Willing to work overtime. Overtime pay is included in salary range.

Job brief

1. We are looking for a thorough Installation and Services Technician to undertake the responsibility to preserve the good condition and functionality of F & B equipment. You will perform maintenance tasks of great variety such as installation, servicing, troubleshooting, etc.

2. An installation & services Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines.

3. The goal is to maintain the installation of the product and after-sales services and lease equipment in the best possible condition.

Responsibilities

1. Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.

2. Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.

3. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.

4. Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

5. Documents service and installation actions by completing forms, reports, logs, and records.

6. Maintains customer confidence by keeping service information confidential.

7. Updates job knowledge by participating in educational opportunities; reading professional publications.

8. Accomplishes operations and organization mission by completing related results as needed.

Requirements

1. Proven experience as Installation and Services Technician

2. Basic understanding of electrical, hydraulic and other systems

3. Knowledge of general maintenance processes and methods

4. Working knowledge of tools, common appliances, and devices

5. Manual dexterity and problem-solving skills

6. Good physical condition and strength with a willingness to work overtime

7. Electronics Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing Others

8. Holding Driving License Class 3 (with actual driving experience)

9. Candidate must possess at least, Diploma/Advanced/Higher/Graduate Diploma, Bachelor'sDegree/Post-Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical), Engineering (Metal Fabrication/Tool & Die/Welding) or equivalent.

10. Required language(s): Chinese, English (in order to liaise with the English & Chinese speaking associates)

11. At least 3 Year(s) of working experience in the related field is required for this position.

12. Required Skill(s): • Electronics Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing Others

13. Preferably Junior Executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent

Responsibilities for this role:

• Manage company e-commerce platforms.
• Optimize website design to improve user experience on websites based on company online strategy
• Handle uploading/updating of products on the website, edit photos / copywrite to ensure products displayed correctly with detailed product information and compelling descriptions together with related product contents
• Create advertising materials for products
• Track site performance and product updates
• Implement online sales and marketing strategies to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, including newsletters for subscribers
• Maximize SEO rankings
• Able to construct SEM campaign and measurement
• Set up weekly reporting trackers using Google Analytics and Netsuite
• Create campaigns to promote the company’s products/services by blasting promotions via email, social media, WhatsApp, Wechat etc.
• Compile periodic market analysis and report
• Address all queries from webstore visitors/customers on a timely & courteous

Requirements:

• Bachelor’s degree or diploma in the relevant field
• Minimum 2 years of experience managing and e-commerce site
• Knowledge of Photoshop, managing online shopping platforms
• Adobe creative suite skills, Excel skills, and basic HTML skills
• Good spoken/Written English & Chinese communication skills
• Good IT skills
• Must have good knowledge on how E-commerce & M-commerce works
• Prior WordPress experience is an advantage
• 5 Working days 9.00am-6:00pm + weekend alternate half day 9.00am-1.00pm
• Available immediately would be highly preferable.

- Develop web, interactive, mobile and robotics applications.

- Translate concepts into actual implementation with a focus on usability and speed.

- Handle all software and web development work.

- Develop overall concepts for improving the user experience within a business webpage or product, ensuring all interactions are intuitive and convenient for customers.

- Conduct testing of completed applications, websites and software to assess user experience and functionality of application front end.

- Create surveys for research through various social media platforms to gather feedback on user's ease of use and incorporate the findings in the development.

- Maintaining and enhancing the website once built.

Requirement

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

2. At least 5 Year(s) of working experience in the related field is required for this position.

3. Experience in JavaScript, HTML5, CSS, JQuery, Node.js/Express.js/AngularJS , Python/PHP etc.

4. Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.

• Applies various finishes to buildings, rooms, or other structures, including primers or sealers.
• Prepares, cleans, and tapes all jobsites.
• Removes old paint coating, if necessary.
• Mixes colors or oils to obtain desired color or consistency.
• Moves necessary materials around jobsite as assigned.
• Cleans up worksite debris.
• Capable of receiving and following instructions and communicating with co-workers
• Able to read and adhere to labels, safety warnings, and guidelines
• Attentive to detail and always alert to ensure safety

• Read blueprints and drawings and take or read measurements to plan layout and procedures
• Determine the appropriate welding equipment or method based on requirements
• Set up components for welding according to specifications (e.g. cut material with powered saws to match measurements)
• Operate angle grinders to prepare the parts that must be welded
• Align components using calipers, rulers etc. and clamp pieces
• Weld components using manual or semi-automatic welding equipment in various positions (vertical, horizontal or overhead)
• Repair machinery and other components by welding pieces and filling gaps
• Test and inspect welded surfaces and structure to discover flaws
• Maintain equipment in a condition that does not compromise safety

Scaffolders are primarily responsible for assembling and disassembling temporary metal scaffolds, platforms, and staging that allow other construction personnel to work safely at heights. The responsibilities include, but are not limited to, the following:

• Assessing the type of scaffold necessary and planning the layout according to the project specifications.
• Checking the site conditions and preparing the foundation needed for scaffolding installation.
• Erecting scaffolding poles and attaching horizontal tubes to them.
• Fixing the scaffolding to buildings or structures and making sure it is stable.
• Ensuring that scaffolding platforms are solid, safe, and well-guarded.
• Dismantling scaffolding upon the completion of construction activities.
• Adhering to safety guidelines and standards to prevent accidents or injuries.
• Conducting regular checks and maintenance of scaffolding equipment.

Summary of Department Focus:

Cognizant is looking for a highly-accomplished, results-driven senior sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the ASEAN MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment

Summary Job Description:

• Define and improve the go-to-market plans, offerings and value propositions for ASEAN Region
• Drive sales and pipeline for ASEAN Market
• Build strong internal relationships with Cognizant’s ASEAN MCU & MDU, IOA Commercial/Offshore Delivery Heads and other core leaders.

Key Accountabilities

• Sales Plan Creation – A critical early task will be developing and executing a growth plan for region.
• Demand Generation – Identify prospects, create marketing plans and take responsibility to engage new clients in conversation
• Pipeline Management –Strong pipeline building, qualifying high priority deals and winning new business in line with agreed targets.
• Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams
• Solution Development Oversight – As a pursuit leader, partner with solution architects, delivery teams and other horizontal practices (e.g. AIA, EAS) to create effective deal solutions.
• Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
• Closing Sales- The main responsibility and focus of the role will be the growth of our IOA business within region. Specifically, win new deals.
• Market Intelligence - Provide competitive intelligence associated with market pricing and specific competitor strengths, weaknesses, tactics, etc.
• Marketing - Leverage Cognizant’s marketing organization and capabilities to create innovative marketing activities targeted for specific sales opportunities and general local market brand building.
• C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships.
• Regular Third Party Intermediary Interaction - Participate in industry 3rd party seminars, meetings, analyst forums, Cognizant capability presentations, etc. to develop deeper industry connects and relationship.
• Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win.

Job Requirements:

Key Competencies

• BPO – Deep understanding of Digital Operations/DBO and able to engage C-level executives in detailed BPO deal, solution, transition, and transformation shaping discussions.
• Solution Development – Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation.
• Hands on participation in solution and content development
• Ability to lead and work in diverse, multi-functional teams
• Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery.
• Global Experience – Significant ASEAN experience required including being conversant in global service delivery models – both shared services and Tech led BPO.
• Verbal Communication Skills – Excellent public speaking and presentation skills and ability to convey complex and detailed deal elements in a compelling, engaging manner.
• Written Communication Skills – Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
• Approach to Work – Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
• Knowledge
• Global Business Services – Client-facing GBS project experience is preferred.
• Technology - Understanding of technology solutions is required, especially how it affect business and operations.
• Professional Contacts – Existing strong relationships in local ASEAN region with third party advisors, industry analyst, and potential C-level clients.
• Matrixed Organization – Experience working in a highly matrixed organization is preferred.
• Virtual Work Environment – Experience working in a virtual office/home work environment is preferred.

Experience

• 10 to 12+ years of experience in Sales and Business development working for tech lead BPO companies is essential
• Preferably Manufacturing, Logistics, Energy Utility, Retails Goods, Travel & Hospitality Services domain
• Should be able to meet/deliver annual sales target of 40M to 50M TCV

Qualifications

• Degrees – MBA or advanced degree in related field is preferred.

· Install electrical apparatus, fixtures and equipment for alarm and other systems

· Install safety and distribution components (e.g. switches, resistors, circuit-breaker panels etc.)

· Connect wiring in electrical circuits and networks ensuring compatibility of components

· Prepare and assemble conduits and connect wiring through them

· Prevent breakdown of systems by routinely inspecting and replacing old wiring and insulated cables, cleaning circuits etc.

· Perform effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged units

· Carry out electrical and system works using hand tools or power tools.

· Check wiring and electric status for danger and faults.

· Fit electrical system and equipment according to project specifications.

· Maintain tools and equipment.

· Perform task in accordance to safety procedures.

Read and interpret blueprints and other technical specifications to ensure accurate installation and maintenance of plumbing systems.

• Install, repair, and maintain pipes, fixtures, and appliances for water, gas, steam, and other plumbing systems.

• Inspect and test plumbing systems for leaks, pressure, and flow.

• Collaborate with other plumbers, engineers, and maintenance personnel to develop project plans and strategies.

• Adhere to safety procedures and guidelines, including the use of personal protective equipment and proper handling of tools and equipment.

Strong knowledge of plumbing systems and components, including pipes, fittings, and fixtures.

• Ability to read and interpret blueprints and technical specifications.

• Strong skills in using a variety of hand and power tools safely and effectively.

• Strong attention to detail and organizational skills.

• Excellent written and verbal communication skills.

• Ability to work independently or as part of a team.

Key Responsibilities:

• Develop and maintain the service strategy and design to align with business objectives.
• Ensure that the service meets the needs of end users and stakeholders. Work closely with business stakeholders, IT teams, and end-users to gather requirements and feedback
• Prioritize features and enhancements based on stakeholder input and business value.
• Create and maintain service backlog, ensuring it is well-defined and prioritized.
• Collaborate with engineering teams to ensure timely and high-quality delivery of features.
• Oversee the design, development, and deployment of services.
• Advocate for user-centric design and ensure a positive user experience.
• Develop and execute strategies to drive user adoption and engagement.
• Provide training and support to end-users as needed.
• Monitor the performance and usage of services.

Experience:

Minimum of 20 years of relevant experience support financial solutions with at least 15 years working as a subject matter expert on SWIFT , including:

• SWIFT:On premises: SWIFT Alliance Access, Web Platform, RMA, Alliance Warehouse, SIL
  On the cloud: Alliance Cloud, Alliance Connect
  NET development
• Azure application development

Successful candidates would preferably also have the following skills:

• Oracle, SQL Server
• APIs: Strong knowledge of RESTFull and HTTP Protocol, Azure APIM
• Familiarity with Financial and Risk systems such as FIS’ Quantum, SAP, Finastra’s Summit, QRM, Fedline, Bloomberg
• Additional Desired Technologies: Jenkins, SonarQube, JFrog Terraform, ARMs, Azure CLI, Powershell
• Identify areas for improvement and implement changes to enhance functionality and user satisfaction.
• Ensure services comply with organizational policies and industry regulations.
• Collaborate with security teams to maintain a secure and compliant environment.
• Implement and manage document security measures, including data labeling and classification.
• Develop and enforce policies for data access, sharing, and storage to safeguard company information.
• Identify opportunities for improving the service and implement changes to enhance performance and user satisfaction.
• Conduct regular reviews and audits to ensure the service remains aligned with business needs.

Job Description

• Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system (Win 11 and Mac OS) and standard desktop applications (MS 365 and etc.)
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users including 7x24 on-call support
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Requirements

• 2-3 years of deskside support experience (MNC support experience and VIP support experience preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• Fluent English in both writing and speaking
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required

Job Description/Job Scope

1. Modeling of emerging data storage systems

2. Assist the development of channel coding algorithms and techniques

3. Implement the developed algorithms into Matlab and C/C++ software packages

Qualifications, Skills, Experience

1. A Bachelor degree in Electrical Engineering

2. Fundamental knowledge on Error Correction Coding, Digital Communications, and Signal Processing

3. Matlab and C/C++ programming skills

3 Months Temporary Contract IMMEDIATE AND URGENT

Mon - Fri - 8.30am – 6pm

(10.30am - 7.30pm if needed)

Location one north area

Job Description
•  Provide front desk duties to clients at the Concierge and main reception by greeting, welcoming, and directing clients to assigned meeting rooms
•  Maintain a welcoming, professional reception area which reflects the company’s image
•  Provide front desk service to clients and internal staff
•  Managing and maximising the meeting room resource in booking system
•  Assist external/internal clients and walk-in with general enquiries
•  Maintain conference rooms booking and coordinate reservations via Converge platform
•  Operate switchboard and direct phone calls to appropriate staff
•  Assist with taking and serving beverage orders
•  Perform additional tasks as needed by local office, for example
o  Coordinate security procedures, including issuing security badges to new hires and visiting colleagues from other countries
o  Assist with urgent printing request walk-in at the counter
o  Monitor executive toilets behind reception counter and coordinate with janitors to ensure the cleanliness
o  Liaise with building management for ad hoc office maintenance requests
o  Coordinate name card printing requests with external printer
o  Provide backup support to mailroom during their break (eg. receive/send deliveries at reception counter)
o  Other simple administrative tasks as assigned by manager

Qualification:
•  Minimum GCE 'O' Level
•  Outgoing with proven work experience as a receptionist, corporate front office or similar role
•  Professional attitude and appearance
•  Ability to be resourceful and proactive when issues arise
•  Proficient in MS Office
•  Good interpersonal and communication skills
•  Able to start work immediately or within short notice period