KPMG has a strong SAP Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by SAP solutions. Our practice is further expanding, and we are currently seeking a Senior SAP FICO Consultant + Solution Architect to join our team. You are responsible to be leading the design and implementation of SAP solutions to meet the client’s business needs. You will be expected to understand business requirements and translate them into technical solutions using SAP technologies. This position is based in Singapore.

Responsibilities:

• Lead the design and architecture of SAP solutions, ensuring alignment with business objectives
• Develop technical specifications and design documents for SAP projects, including customizations and integrations
• Lead and mentor SAP development teams, providing technical leadership and support throughout the project lifecycle
• Contribute to SAP solutioning in pre-sales and project phases
• Engage with customers for scoping and requirements
• Support proposal preparation, analyse customer needs, and independently manage client relationships
• Take charge of proposals, ensuring alignment with sales strategy
• Communicates effectively with stakeholders and team members
• Builds a close working relationship with clients to enhance the image of the KPMG

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred
• Minimum of 12-15 years of SAP solution architect experience
• Experience in ECC to SAP S4 Hana migration
• Experience in leading BPR or Blueprint design – not just team lead role
• Deep functional domains knowledge in SAP FICO
• Functional experience in SAP FICO
• Proven track record of successfully leading SAP implementation or migration projects
• Ability to understand business processes from a customer perspective
• Self-motivated and have the ability to deliver results and meet timelines with minimal direct supervision
• Ability to effectively develop presentations and present ideas and proposals to all levels of management
• Excellent verbal/written communication, collaboration, analytical and presentation skills

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

The selected candidate shall in capacity of Data Privacy Office is expected to serve as a subject-matter-expert (SME) on regional data-related regulations / legislation and at times serving as the designee / stand-in for the Regional Head on advisory matters, program decisions, or engagement with the business or other partners. The selected candidate would be required to ensure the consistent implementation of Global Data Privacy and Protection Program that enables the Bank to operate in a global, regional and functional manner that is compliant with existing and emerging data-related regulations / legislations. Furthermore, the selected candidate in the capacity of Regional Technology Compliance Advisory is the APAC SME on technology-related regulations (e.g. Information security, Artificial Intelligence) functioning as a Compliance advisor supporting Compliance team across APAC and liaising with System Office of Asia.

Strategic

• Provide regional input in developing and enhancing privacy compliance-related policies, procedures, processes, and internal controls, in particular ensuring consistency and driving a regional or global approach.
• Support of the projects/initiatives of Global Privacy Program and APAC Compliance Program.
• Continuous process refinement to manage and deliver effective advisory

Financial

• Ensure operational activities are performed effectively and assess initiatives to reevaluate resourcing structures

Customer

• Develop and maintain relationships with lines of business in APAC.
• Collaborate and support global / regional projects through the provision of subject matter expertise and assessments.

People

• Develop and maintain cooperative partnership with ACO specialist teams, APAC Country Compliance Officers (and teams), Global Data Privacy teams, Global Cross Border Data Movement team and Legal teams.

Other/Control

• Assist the Regional Head in executing the APAC Data Privacy and Protection program, including Privacy Impact Assessment reviews, collaboration with the line of business privacy leads in APAC, support of global and regional projects, especially project involving cross-border data movement, review and updating Privacy Notices, and advisory support for privacy incidents.
• Provide reports and advice to the Global Chief Privacy Officer and Global Data Privacy and Protection Program leads, as well as to committees and senior management on regional privacy related issues, trends, exceptions, and program enhancements with the APAC region.
• Engage regional Business / Support Unit management to ensure compliance to Data Privacy and Protection Program.
• Maintain a current awareness of the data-related and technology-related regulatory/legislative environment throughout the APAC region and demonstrate a strong working knowledge of privacy principles and technology applications.
• Research privacy and technology regional compliance issues and provide interpretations and clarifications.
• Coordinate remedial measures in response to issues raised in compliance examinations, audits and quality control testing.
• Interact and coordinate frequently with privacy and technology compliance officers in other MUFG regions.
• Interact with regulators regarding privacy-related examinations and ongoing supervision matters, in coordination with Legal and Government Affairs teams.
• On all of the above responsibilities, at times serve as the designee/stand-in for the Regional Head.

Job Requirements:

• Minimum Bachelor Degree
• Minimum 7 years of compliance experience in the banking/financial services industry with an emphasis of privacy compliance.
• Management / supervisory experience in the compliance function of a larger bank of financial institution.
• Strong working knowledge of banking products and services
• Strong working knowledge of privacy-related laws, regulations, and regulatory/legislative processes.
• Preferably, experience in successfully interfacing with regulators in the banking/financial services industry.
• The Certified Information Privacy Professional/Asia (CIPP/A) and /or other relevant certifications preferred.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067966

As a Lead Backend Developer specializing, you will be responsible for designing, developing, and maintaining backend systems that support the integration and optimization of AI models & LLM in trading applications. You will work closely with the AI engineering team to integrate various machine learning models and algorithms into the backend systems to address business needs, ensuring high availability and low latency.

Key Responsibilities:

• Design, develop, and maintain backend systems and services that support AI models, ensuring high availability and low latency
• Integrate machine learning models and algorithms into backend systems for recommendation systems, predictive analytics, and other business applications
• Collaborate with frontend engineer, AI engineer and other stakeholders to identify business problems and design backend solutions
• Develop efficient APIs, ensuring high standards of performance, reliability, and security
• Write comprehensive tests for all developed features to maintain software quality and reliability
• Document system design and API specifications to foster collaboration and transparency

Qualification & Skills:

• 8 years of professional experience as Backend Engineer
• Proficiency in Python/ Typescript
• Strong understanding of database systems, including both SQL and NoSQL, and web development frameworks
• Solid experience in complex system design or architecture building.
• Familiarity with API design principles and best practices.
• Familiarity with caching mechanisms and cache invalidation strategies.
• Experience with cloud infrastructure, preferably AWS or GCP.
• Strong problem-solving, communication, and interpersonal skills.
• Passionate about AI/ML, with a keen interest in LLM technology.

We offer a competitive salary that is commensurate with the experience of the successful candidate

Job Overview:

We are seeking a talented and experienced Digital Product Manager to join our team. The ideal candidate will be responsible for leading the development of our digital products and platforms, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital space.

Key Responsibilities:

• Lead the development roadmap for our LLM Chatbot and AI-driven trading products, from conception to launch and beyond.
• Drive cross-functional teams of designers, engineers, QA professionals, and analysts to execute product development initiatives effectively.
• Lead Agile development processes, including sprint planning, backlog grooming, daily stand-ups.
• Lead the Digital product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality digital products and features.
• Work closely with cross-functional teams and stakeholders prioritize features, allocate resources, and drive digital product development.
• Develop detailed digital product requirements and specifications, including user stories, wireframes, and prototypes.
• Define and track key digital product performance indicators (KPIs) to measure product success and iterate based on user feedback and data insights

Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, or related field; MBA or advanced degree is a plus.
• Proven track record of successful digital product management, with 2 to 5 years of experience in a similar role.
• Strong understanding of digital product development methodologies, such as Agile or Scrum.
• Possess proficient knowledge of project management, collaboration, and design tools, such as Jira, Confluence, and Figma
• Excellent analytical skills, with the ability to analyse user data and derive actionable insights to drive product decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated leadership abilities, with a proactive and results-driven approach to problem-solving.
• Experience working on digital platforms, mobile apps, or web applications is preferred.
• Proficiency in project management tools and digital product management software.
• Passion for technology, innovation, and creating seamless digital experiences for users.
• Knowledge or interests in LLM and AI will be advantageous but not a must.

Responsibilities

• Work closely with team members (developers, product manager, customer support, and partners) to develop, test and deliver high quality products.
• Prevent, collect, analyze and track product defects.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Manage project dependencies and risk mitigation.

Minimum Qualifications

• 5+ years​ experience in automation testing development.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Experience in testing Webservice/Restful APIs and have a certain understanding of commonly used databases like MySQL.
• Good programming skills, hands on with at least one of the following languages: Java, Javascript, Python.
• Solid analytical and trouble-shooting skills.
• Good understanding of Agile/Scrum development methodologies as well as using collaboration tools, such as Jira, Trello, Slack, etc.
• Excellent interpersonal coordination and communication skills.
• Self-motivated, able to work independently as well as work as a team.
• Good exposure in a distributed/remote working environment.
• Enjoys breaking things and solving problems - not just able to find out the 'what', but also the 'why'.

Preferred Qualifications

• Experience on performance testing is a plus.
• Experience with automation build up.
• Skilled use of at least one source code management tool: SVN, Git, etc.

The selected candidate shall in capacity of Data Privacy Office is expected to serve as a subject-matter-expert (SME) on regional data-related regulations / legislation and at times serving as the designee / stand-in for the Regional Head on advisory matters, program decisions, or engagement with the business or other partners. The selected candidate would be required to ensure the consistent implementation of Global Data Privacy and Protection Program that enables the Bank to operate in a global, regional and functional manner that is compliant with existing and emerging data-related regulations / legislations. Furthermore, the selected candidate in the capacity of Regional Technology Compliance Advisory is the APAC SME on technology-related regulations (e.g. Information security, Artificial Intelligence) functioning as a Compliance advisor supporting Compliance team across APAC and liaising with System Office of Asia.

Strategic

• Provide regional input in developing and enhancing privacy compliance-related policies, procedures, processes, and internal controls, in particular ensuring consistency and driving a regional or global approach.
• Support of the projects/initiatives of Global Privacy Program and APAC Compliance Program.
• Continuous process refinement to manage and deliver effective advisory

Financial

• Ensure operational activities are performed effectively and assess initiatives to reevaluate resourcing structures

Customer

• Develop and maintain relationships with lines of business in APAC.
• Collaborate and support global / regional projects through the provision of subject matter expertise and assessments.

People

• Develop and maintain cooperative partnership with ACO specialist teams, APAC Country Compliance Officers (and teams), Global Data Privacy teams, Global Cross Border Data Movement team and Legal teams.

Other/Control

• Assist the Regional Head in executing the APAC Data Privacy and Protection program, including Privacy Impact Assessment reviews, collaboration with the line of business privacy leads in APAC, support of global and regional projects, especially project involving cross-border data movement, review and updating Privacy Notices, and advisory support for privacy incidents.
• Provide reports and advice to the Global Chief Privacy Officer and Global Data Privacy and Protection Program leads, as well as to committees and senior management on regional privacy related issues, trends, exceptions, and program enhancements with the APAC region.
• Engage regional Business / Support Unit management to ensure compliance to Data Privacy and Protection Program.
• Maintain a current awareness of the data-related and technology-related regulatory/legislative environment throughout the APAC region and demonstrate a strong working knowledge of privacy principles and technology applications.
• Research privacy and technology regional compliance issues and provide interpretations and clarifications.
• Coordinate remedial measures in response to issues raised in compliance examinations, audits and quality control testing.
• Interact and coordinate frequently with privacy and technology compliance officers in other MUFG regions.
• Interact with regulators regarding privacy-related examinations and ongoing supervision matters, in coordination with Legal and Government Affairs teams.
• On all of the above responsibilities, at times serve as the designee/stand-in for the Regional Head.

Job Requirements:

• Minimum Bachelor Degree
• Minimum 5 years of compliance experience in the banking/financial services industry with an emphasis of privacy compliance.
• Management / supervisory experience in the compliance function of a larger bank of financial institution.
• Strong working knowledge of banking products and services
• Strong working knowledge of privacy-related laws, regulations, and regulatory/legislative processes.
• Preferably, experience in successfully interfacing with regulators in the banking/financial services industry.
• The Certified Information Privacy Professional/Asia (CIPP/A) and /or other relevant certifications preferred.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067966

Chemical Technician

Working Days & Hours: 3-4 Day | 8am to 8pm (12 hour rotating shift)

Working Location: Jurong Island (Transport provided at Jurong East)

Salary Range: $2000-$2600

• The Chemical Technician is responsible for monitoring and maintaining the operations of the process units and equipment by measuring, recording and controlling process operating parameters.
• Expected to diagnose and rectify systems and components’ faults in accordance to established procedures and specifications and to ensure that the process units and equipment operates safely and efficiently.

Job Responsibilities:

• Perform minor maintenance.
• Performing checks, start-up and shutdown operations on process equipment such as pumps and compressors.
• Carry out filter changes.
• Isolating piping systems for plant start-up, shutdowns, product grade change and troubleshooting operations.
• Adjusting process parameters to optimize process operations under supervision of Supervisors.
• Commissioning and decommissioning of process equipment.
• Performing emergency shutdown of process equipment
• Proper handing and blending of non-conforming and off specs products.
• Preparing plant equipment for maintenance
• Preparing chemicals, including mixing and dilution, for process operations
• Performing inter-tank transfers of chemicals and products based on established quality procedures.
• Performing emergency response activities and drills

Job Requirement:

• NITEC or Diploma in Chemical Process Technology
• At least 3 years’ working experience as Process Technician in a chemical industry

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

About the job

Company Description

Explore the future of communication and finance with Vama – a cutting-edge app that integrates instant messaging and secure payments, incorporating the latest Fintech technology.

Role Description

This is a full-time on-site role for a Software Quality Assurance Engineer at Vama in Singapore. The Software Quality Assurance Engineer will be responsible for software quality, quality assurance, software development, manual testing, and ensuring the highest quality of software across mobile (iOS and Android), desktop (React Electron), and cloud platforms (GCP). You will work closely with development teams to create and execute test plans, identify bugs, and ensure a seamless user experience.

Key Responsibilities:

• Designed, developed, and executed detailed manual test plans, test cases, and test scripts for iOS, Android, and React Electron desktop applications.
• Perform functional, regression, and exploratory testing to identify defects and ensure product stability and performance.
• Collaborate with cross-functional teams, including developers, product managers, and designers, to understand product functionality and requirements.
• Participate in test planning, estimation, and coordination of testing activities within an Agile development environment.
• Identify, document, and track bugs using QASE or similar test management tools.
• Verify bug fixes and ensure they meet the required specifications.
• Integrate testing processes with continuous integration pipelines (CircleCI) for improved development workflows.
• Ensure proper documentation of testing results and provide feedback for product improvements.
• Test cloud-based applications hosted on Google Cloud Platform (GCP), ensuring scalability and performance requirements are met.

Requirements:

• Experience in Manual Testing: Proven experience in manual testing across web, mobile (iOS/Android), and desktop (React Electron) applications.
• GCP Expertise: Strong knowledge of Google Cloud Platform (GCP) and testing cloud-based applications.
• Mobile Testing: Experience in testing mobile applications on iOS and Android platforms.
• Desktop Testing: Experience with desktop applications, particularly React Electron.
• Test Management Tools: Proficiency with QASE or similar test management platforms for documenting and managing test cases.
• Continuous Integration Tools: Hands-on experience with CircleCI or other CI/CD tools.
• Strong Analytical Skills: Ability to analyse complex systems, debug issues, and provide detailed reports.
• Attention to Detail: A meticulous approach to testing to ensure all edge cases are covered.
• Collaboration: Strong communication skills and ability to work in a team-oriented environment.

Qualifications

• Software Quality, Quality Assurance, and Software Quality Assurance skills.
• Experience in Manual Testing and Software Development.
• Strong analytical and problem-solving abilities.
• Knowledge of testing methodologies and tools.
• Effective communication and collaboration skills.
• Attention to detail and accuracy.
• Bachelor's degree in Computer Science or related field.
• Certifications in quality assurance are a plus.

Job Description

· Serve as the primary contact point for customer needs and requirements.

· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.

· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.

· Build and maintain long-term customer relationships through regular follow-ups and communication, fostering customer loyalty.

· Collaborate closely with product development and sales teams to gather customer feedback, suggest product improvements, and continuously enhance products and services.

· Analyse customer usage data to identify renewal and expansion opportunities, drive value-added services, and promote product upgrades to maximize customer lifetime value.

Job Requirements

· 3 years of experience in customer success management or customer support within the SaaS, EdTech, or OA system industries.

· Bachelor's degree or above, with a preference for majors in marketing, business management, information technology, or related fields.

· Proven experience in customer success management for SaaS products, with a solid understanding of SaaS customer needs and service models.

· Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.

· Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.

· Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

· Proficiency in English and Mandarin, enabling effective communication and collaboration with staff at the China branch.

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job Responsibilities

• Design and execute the standardization of workplace and infrastructure solution across the group, taking into consideration industry best practices and regulatory requirements.

• Implement and manage workplace technology solutions including end users devices, telephony, collaboration and office productivity tools, managed print. These will include the focus on Microsoft 365 suite, including emerging technologies like Microsoft Co-Pilot.

• Implement and manage network infrastructure such as WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access and other network enabling technologies and applications.

• Implement and manage the Service Desk to handle service requests and incidents.

• Drive workplace technology and infrastructure service recovery to reduce system downtime and impact to internal users and external customer. • Track service providers SLAs.

• Experimentation and recommendation of new workplace technologies. Keep abreast with technology development in the industry and regulators.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, or a combination of relevant professional experience.

• More than 5 year’s relevant working experience in managing Workplace Technology and infrastructure. Financial services industry experience preferred but not mandatory.

• Experience in implementing and managing Microsoft infrastructure (i.e. Microsoft 365), including Active Directory, ADFS, Azure AD, SCCM, end point management tools.

• Familiar with WAN routing protocols, QOS, COS and experienced with Telco’s business and operations and network protocols like DHCP, TCP/IP, and VPN.

• Relevant certifications in Workplace Technology and Networking preferred but not mandatory.

• Strong technical, analytical and engineering competencies with hands-on experience in managing workplace and infrastructure environments.

• Customer and service centric and able to communicate concisely and clearly with non-IT-savvy users.

• Knowledge of ITIL framework and IT service management concepts and Agile methodologies

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job Description:

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Job Requirements:

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

Key Responsibilities:

• Manage full spectrum of Accounts Payable, Accounts Receivable, General Ledger accounting, and related matters.
• Oversee submission of tax declarations and ensure compliance with local tax regulations.
• Maintain up-to-date financial analysis and reporting.
• Organize and maintain office files, records, and documentation.
• Provide administrative support to the Financial Manager as needed.

Requirements:

• Bachelor’s degree in Accounting, Finance, or related field.
• 3+ years of relevant experience in accounting roles.
• Proficient in accounting software and MS Office Suite.
• Strong analytical skills with attention to detail.
• Excellent organizational and time management abilities.
• Ability to work independently and collaboratively in a team environment.
• Effective communication skills in English and Chinese preferred to deal Chinese content materials;

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for career advancement and professional development within a dynamic and growing organization.

Job Responsibilities:

• Ensures new and existing customers receive a first class delivery service in accordance with customer expectations and contractual agreements.
• Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others.
• Defines customer needs and develops a plan and proposal for delivery of the project.
• Viewed by customers as a consultant.
• Performance is typically evaluated based on utilization, (i.e., billable hours).
• Understand and Adhere to all Corporate Policies to include but not limited to company’s Code of Ethics and Global Information Security.
• Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing company’s methodologies.
• Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
• Solves highly technical and complex problems for project(s). Guides and provides ultimate technical direction for projects.
• Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account. Meets with prospective, current and former clients describing and defining company’s services particularly as they relate to area of specialty.
• Has advanced technical knowledge and understanding of product set and business knowledge. Guides customer with their implementation efforts as necessary to ensure successful product adoption.
• Anticipates the implications and consequences of risks or business situations and takes appropriate action to prepare for possible mitigation actions and or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeks that information from appropriate sources and use skillful questioning to draw out the information.
• Perform other duties as assigned.

Job requirements:

• End-to-end financial software implementation experience (preferably at a software vendor).
• Understands the full IT project life cycle from requirements gathering through implementation and go live.
• Understands principals of multiple application development methodologies
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).
• Excellent analytical, decision-making, problem-solving, team and time management skills.
• Ability to persuade and influence others on the best approach to take.

Job Responsibilities:

• Acts as a recognized technical expert in a strategic business application, technology, industry or company service offering.
• Functions as one of the highest level individual contributors in at least one technical area.
• Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems.
• Complies with all applicable Time and Expense reporting processes and procedures.
• Approves and reports all time and expense information by the deadlines.
• Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing company's methodologies. Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
• Acts as a technical expert that performs a variety of duties involved with managing large, strategic and/or multiple projects. Establishes critical success factors for the project(s). Develops/improves strategic processes and direction for projects
• Develops project plans and Statements of Work early on in the project life cycle.
• Significantly contributes to the regional/product’s business development and sales support efforts for a particular territory, industry or account. Aligns business development activities with regional/product’s business needs.
• Perform other duties as assigned
• Understand and adhere to all corporate policies.

Job Requirements:

• Bachelor’s degree or equivalent experience.
• Minimum 10 years of progressively responsible experience in the area of Financial Technology
• Has technical expertise in one or several businesses or industry specializations which may include:
• Financial or Merchant Retail Payment Models
• Global Payment Networks
• Business Process Re-engineering
• Client Server Application Development
• Application Outsourcing
• Technology Migration
• Data Mining/Data Warehousing/Analytics
• Electronic Banking or Electronic B2B Commerce
• Customer Relationship Management
• Treasury Management
• Project Management: As one of the highest level technical experts, performs a variety of duties involved with managing large, strategic and/or multiple projects.
• Establishes critical success factors for the project(s).
• Develops/improves strategic processes and direction for projects
• Develops project plans and Statements of Work early on in the project life cycle.
• Solves highly technical and complex problems for project(s).
• Guides and provides ultimate technical direction for projects
• May audit projects for adherence to plans.
• Contributes to knowledge management by documenting best practices and forwarding to knowledge management repositories
• Mentoring Employees: Typically acts as a mentor, coach or trainer to consultants by sharing business expertise. Ensures that necessary staff information is updated and entered into Time and Expense Reporting System by the deadlines.

Job Responsibilities:

• Manages the development and implementation process of a company's products and services.
• Coordinates departmental or cross-functional teams, focused on the delivering new or upgrading existing products.
• Monitors the project from initiation through delivery including planning and directing schedules and monitoring budget/spending.
• Organizes cross-functional activities, ensuring completion of the project (i.e., product on schedule and within budget constraints).
• Understand and Adhere to all Corporate Policies.
• Performs a variety of duties involved with planning, organizing, measuring, monitoring, controlling and overseeing Customer or Internal Services projects. Responsible for the final outcome/results of assigned projects or phases of a customer program (schedules, tasks, costs).
• Responsible for release planning, resourcing, and managing project change requests and associated contract process.
• Responsible for management of the resource assigned to the project.
• Understands the budget and resource impacts of multiple projects in multiple departments against the overall budget and resource pool that the projects draw from.
• Leads project management process improvement and best practice assignments. Evaluates and develops improvement of overall project planning. Analyzes business opportunities and recommends solutions, including financial needs. Identifies opportunities to leverage company capabilities or solutions across functional areas. Assists with conducting strategic planning and decision making which addresses long-term business and customer objectives.
• Initiates and maintains contact with internal and external organizations and individuals to ensure appropriate cooperation, coordination and information exchange, with the goal of properly developing the staff and successfully completing assigned projects including governance on 3rd party vendors.
• Maintains a detailed understanding of the industry, company products and overall business knowledge.
• Understands the customer’s goals, business needs and current business and economic trends. Uses this and other related product and industry knowledge to build solutions with customers.

Job Requirements:

• Bachelor’s degree or equivalent experience.
• Minimum 12 years of financial software project implementation experience ideally with a software vendor
• Excellent communication skills, verbal and written. Leadership experience required.
• Requires experience in translating Customer’s business needs and requirements into specific tasks and activities.
• Also requires the experience and know-how of strong Customer relationships.

Job Responsibilities:

• The purpose of the role is to ensure new and existing customers receive a first class delivery service in accordance with customer expectations and contractual agreements.
• Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others.
• Defines customer needs and develops a plan and proposal for delivery of the project.
• Viewed by customers as a consultant.
• Performance is typically evaluated based on utilization, (i.e., billable hours).
• Understand and Adhere to all Corporate Policies
• One of the highest level individual contributors, analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing company’s methodologies.
• Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
• As one of the highest level technical experts, performs a variety of duties involved with supporting large, strategic and/or multiple projects.
• Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account.
• Has superior technical and comprehensive knowledge and understanding of product set and business knowledge. Assists the customer with their implementation efforts as necessary to ensure successful product adoption.
• Anticipates the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeking that information from appropriate sources and use skillful questioning to draw out the information.
• Acts as a mentor, coach or trainer to consultants by sharing business expertise. Perform other duties as assigned.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting or Finance or equivalent experience is required. Master’s degree preferred.
• Minimum 10 years relevant experience in end-to-end financial software implementation (preferably at a software vendor).
• Understands the full IT project life cycle from requirements gathering through implementation and go live.
• Understands principals of multiple application development methodologies
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).
• Excellent analytical, decision-making, problem-solving, team and time management skills.
• Ability to persuade and influence others on the best approach to take.

• Position: MIS Executive (Management Information Systems)
• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

WFH - 4 days

WFO - 1 day

About the Company:

audax is about courage – the courage to push frontiers, defy the norm, and embrace the unconventional. We believe that innovation thrives on audacity, and with audax, you're not just choosing our digital banking solutions – you're choosing a fearless partner ready to explore new horizons.

As a comprehensive stack digital banking solutions provider, audax empowers banks and financial institutions to rapidly scale and modernise. Our plug-and-play digital solutions offer end-to-end banking capabilities, harmoniously complementing incumbents' core infrastructure. We're here to help you realise scaled digital banking models, including digital banking and Banking-as-a-Service, without the complexity of in-house development or expensive migration.

Our journey started by powering Standard Chartered nexus and has since expanded to elevate other banks and financial institutions globally. If you're ready to embark on a journey that defies convention and shapes the future of banking, audax is your partner. Get in touch with us today.

Audax is seeking a Specialist, Microsoft Dynamics 365 solutions to join our team. The ideal candidate will be someone who has a strong background in Microsoft Dynamics 365, particularly with Relationship Sales, and possess technical skills in integration and configuration of the platform. This role will report to the Manager, Sales Enablement.

What you will be doing:

Dynamics 365 Configuration and Integration:

• Connect Microsoft Dynamics 365 with LinkedIn Sales Navigator and set up sales-specific insights within Dynamics to enhance sales processes.
• Integrate Microsoft Dynamics 365 with other Microsoft products (e.g. Microsoft Teams, Outlook, SharePoint).
• Implement and optimize Power Automate and Flows to streamline workflows and improve operational efficiency.
• Configure and implement Microsoft Dynamics Copilot

What you need to be successful in this role:

• Experience in Microsoft Dynamics 365 (Relationship Sales)
• Strong understanding of Microsoft Power Platform, including Power Automate, PowerApps, and Flows
• Familiarity with LinkedIn Sales Navigator and its integration capabilities with Microsoft Dynamics 365
• Good hands-on experience with Outlook integration and the use of Copilot in Dynamics

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you'll do:

• SEO Strategy Development: Collaborate with cross-functional teams, including marketing, content, and development, to develop a comprehensive SEO strategy aligned with business goals. Conduct thorough keyword research, competitor analysis, and industry trend evaluations to identify opportunities for optimization.
• Website Optimization: Establish a website structure that aligns with SEO goals for traffic acquisition and conversion. Deconstruct user intent from search engines and optimize page structure and product recommendations to enhance Web/Mweb traffic, click-through rates, and conversion rates.
• On-Page and Technical SEO Optimization: Ensure that on-page elements, such as meta tags, headings, and URL structures, are optimized for relevant keywords while providing a positive user experience. Collaborate closely with developers to resolve technical issues that could impact search engine crawling and indexing.
• Content Optimization: Work with content creators or leverage GenAI capabilities to ensure that content is optimized for target keywords, follows best practices for readability and engagement, and aligns with the overall SEO strategy.
• Performance Monitoring and Reporting: Monitor website performance using analytical tools, tracking key metrics such as organic traffic, keyword rankings, and conversion rates. Provide regular reports and insights to stakeholders, highlighting areas for improvement and opportunities for growth.

What you'll need:

• Bachelor’s degree or higher in fields such as marketing, management, or computer science is preferred.
• Over 3 years of experience in SEO or SEM, with in-depth knowledge of SEO best practices, search engine algorithms, and industry trends.
• Familiarity with product management and product design. Experience with large-scale, complex website projects is a plus.
• Strong teamwork abilities, capable of effectively coordinating internal resources to drive project progress.
• Strong logical thinking and data analysis skills, capable of making data-driven operational decisions.

Job Description:

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing EduTech and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the EduTech and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.