Job Description:

• Analyse client needs, scope problems, and develop business cases to address them.
• Document requirements, source, and evaluate alternatives, and recommend suitable solutions that best aligns with specific client needs.
• Collaborate with client and application vendors for solution design and to seek clarification and acceptance.
• Design, develop, and deliver software applications that satisfies customer expectations.
• Improve software quality using XP practices, including code review and unit testing.
• Prepare architectural and other technical documentation.
• Assist Business Analysts with user stories elaboration.
• Support QA teams with test automation and bug fixes.
• Assist DevOps teams with build and release automation.
• Work with Client users to ensure smooth deployment and adoption of new solutions.
• Assess business needs for service requests and the impact of enhancements to the system.
• Evaluate problem resolution approaches and implement effective recovery plans for ICT incidents, establishing processes to prevent recurrence.
• Understand IT management policies, quality management policies, and security guidelines to ensure compliance in development processes.

Job Requirements:

• Degree or Diploma in Computer Science, Computer/Electronics Engineering, Information Technology or related disciplines.
• Prior experience with version control systems such as Git.
• Proficiency in front end technologies such as Angular.
• Prior experience in backend technologies such as Java, Python, Node.js.
• Proven experience in low code application platforms such as Pega.
• Knowledge in one or more of the following processes: agile processes, continuous integration/deployment, cloud/PaaS platforms (e.g., AWS, GCP), serverless frameworks, and container technology like Docker would be an added advantage.
• Prior experience with low code development and wireframing tools such as Figma
• Familiarity with unit testing.
• Additional advantageous traits include being self-driven, independent, strong problem-solving skills, good communication, interpersonal skills, and excellent presentation and listening abilities.
• Hands-on experience with at least one full project development lifecycle in Pega.
• Relevant professional certification in Pega is a plus.
• Prior experience in Agile and UX development environments is an added advantage.
• Advantageous skills include consulting or business analysis experience, knowledge of system solutioning for mid/large-scale projects, understanding of web services, REST APIs, sFTP, and security concepts.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests.
• Ability to define system interface specifications.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Job Summary:

We are seeking a dynamic and experienced D365 Pre-Sales Consultant to join our team. In this role, you will work closely with the sales and consulting teams to engage with prospective clients, understand their business requirements, and demonstrate how Microsoft Dynamics 365 can address their challenges.

Job Description:

• Collaborate with the sales team to understand client needs and identify opportunities for D365 solutions.
• Lead discovery sessions with clients to gather and document detailed business requirements.
• Build and maintain strong relationships with key stakeholders at prospective client organizations.
• Develop and present tailored Dynamics 365 solutions, addressing client-specific pain points.
• Create and deliver impactful presentations and product demonstrations to showcase the capabilities of D365.
• Customize demos and proof of concepts (PoCs) to align with specific client needs.
• Collaborate with the sales and technical teams to develop proposals and RFP responses that align with client requirements.
• Prepare detailed solution documentation, including cost estimates and project timelines.
• Stay up-to-date with the latest D365 features, capabilities, and industry trends.
• Provide technical advice and guidance to both clients and internal teams throughout the sales process.
• Collaborate with the implementation team to ensure a smooth transition from sales to project delivery.
• Analyze market trends and competitor offerings to strategically position D365 solutions.
• Provide regular feedback to product teams on client needs and market demands.

Job Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• Minimum 5 years of experience in pre-sales or consulting roles, focusing on Microsoft Dynamics 365.
• In-depth knowledge of Microsoft Dynamics 365 (e.g. CRM, ERP, Finance & Operations).
• Strong presentation and communication skills.
• Ability to translate complex technical concepts in a business context.
• Prior experience in developing proposals and responding to RFPs.
• Strong problem-solving skills and detail-oriented.
• Strong customer focus and relationship management skills.
• Highly motivated and results-oriented.

Job Description:

Cloud Infrastructure & Operations:

• Implement robust solutions on AWS using services such as EC2, Lambda, VPC, S3, RDS, and Document DB.
• Manage infrastructure changes via IaC (Terraform), to create scalable environments with EC2, ALB, NLB, EBS, and EFS.
• Migrate workloads to AWS, ensuring seamless transitions.
• Automate deployments and ensure data resilience using Python, shell scripting, and AWS SSM.
• Implement monitoring, alerting, and security measures with CloudWatch, SNS, CloudFront, and WAF.
• Utilize Python, shell scripting, Bash, and PowerShell for deployment automation, data resilience, and system administration.
• Administer Linux and Windows environments, ensuring optimal performance and security.
• Support incident management and participate in on-call rotation duties.

Collaboration & Continuous Improvement:

• Work with clients and internal teams to understand requirements and deliver customized AWS solutions.
• Collaborate on CI/CD pipelines using tools like GitHub, Terraform, Jenkins, and AWS services.
• Maintain comprehensive documentation and stay updated with industry trends.
• Collaborate in an agile environment to deliver high-quality work.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or related fields.
• 5 to 10 years of experience with core AWS services, such as IAM, networking, security, and operations.
• Experience with infrastructure-as-code tools, such as Terraform, with a clear understanding of infrastructure pipeline concepts.
• Strong understanding and experience in building systems using AWS compute services such as EC2, and serverless platforms such as AWS Lambda.
• Proficiency in at least one programming language, such as Bash and Python with additional expertise in Linux administration, Windows, and shell scripting.
• Strong understanding of both relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Document DB, Mongo DB).
• Prior experience implementing AWS database solutions, such as RDS, DynamoDB, or Aurora.
• Familiarity with network protocols, IP networking, and network troubleshooting.
• Strong understanding of security best practices and a commitment to integrating them into daily tasks and projects.
• Excellent problem-solving skills and the ability to work under pressure to troubleshoot and resolve complex issues.
• Excellent communication skills, both spoken and written, for effective collaboration with cross-functional teams.
• Self-drive to learn, improve, and succeed, with a keen eagerness to embrace challenges.

Preferred Qualifications:

• Proven track record of managing large-scale infrastructure in cloud environments like AWS with Terraform.
• AWS technical certification, such as the AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified SysOps Administrator.
• Prior experience working on collaborative projects with distributed teams and working with agile methodologies such as Scrum.
• Willingness to stay up-to-date on key AWS technologies and innovations.

Job Description:

• Analyse client needs, scope problems, and develop business cases to address them.
• Document requirements, source, and evaluate alternatives, and recommend suitable solutions that best aligns with specific client needs.
• Collaborate with client and application vendors for solution design and to seek clarification and acceptance.
• Design, develop, and deliver software applications that satisfies customer expectations.
• Improve software quality using XP practices, including code review and unit testing.
• Prepare architectural and other technical documentation.
• Assist Business Analysts with user stories elaboration.
• Support QA teams with test automation and bug fixes.
• Assist DevOps teams with build and release automation.
• Work with Client users to ensure smooth deployment and adoption of new solutions.
• Assess business needs for service requests and the impact of enhancements to the system.
• Evaluate problem resolution approaches and implement effective recovery plans for ICT incidents, establishing processes to prevent recurrence.
• Understand IT management policies, quality management policies, and security guidelines to ensure compliance in development processes.

Job Requirements:

• Degree or Diploma in Computer Science, Computer/Electronics Engineering, Information Technology or related disciplines.
• Prior experience with version control systems such as Git.
• Proficiency in front end technologies such as Angular.
• Prior experience in backend technologies such as Java, Python, Node.js.
• Proven experience in low code application platforms such as Pega.
• Knowledge in one or more of the following processes: agile processes, continuous integration/deployment, cloud/PaaS platforms (e.g., AWS, GCP), serverless frameworks, and container technology like Docker would be an added advantage.
• Prior experience with low code development and wireframing tools such as Figma
• Familiarity with unit testing.
• Additional advantageous traits include being self-driven, independent, strong problem-solving skills, good communication, interpersonal skills, and excellent presentation and listening abilities.
• Hands-on experience with at least one full project development lifecycle in Pega.
• Relevant professional certification in Pega is a plus.
• Prior experience in Agile and UX development environments is an added advantage.
• Advantageous skills include consulting or business analysis experience, knowledge of system solutioning for mid/large-scale projects, understanding of web services, REST APIs, sFTP, and security concepts.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests.
• Ability to define system interface specifications.

Job Responsibilities

• To schedule production and/or procure externally sourced materials in accordance with prevailing confirmed customer demand, ensuring material availability at finished goods warehouse.
• Day to day planning skills to keep track of, and prioritize process orders and/or purchase orders.
• Extensive planning and organizational skills to meet and satisfy customer demand over extended periods of time.
• To make scheduling and/or procurement decisions that will impact customer orders and company stocking policies.
• Day to day planning skills to ensure that raw materials, packaging will be available in time to meet production requirements.
• To continually devise improvements to systems to improve efficiency and the speed of delivery of information from the department.
• Communicate and support the QC department regarding possible material for rework and production and/or procurement changes.
• To attend and play a key role in contributing planning issues in daily and weekly meetings, providing key information in meetings to improve the efficiency and running of the plants and/or procurement process.
• Continually review the production schedule to ensure all forward demands are being met and take appropriate action to add, move or cancel production and/or purchases to minimize working capital.
• Investigate and respond to customer complaints.
• Using MRP review proposed output and make decisions on the viability of turning planned order and/or purchase requisition requirements into firm process orders and/or purchase orders.
• Ensure product compatibility is maintained
• Respond in a timely manner to Escalations taking action to schedule new production if required.
• Effectively communicate the production schedule and any issues arising from it to production, customer service, sales, and manager.
• Assist with other task assigned by manager.

Requirements:

• Knowledge of site manufacturing, processes and products.
• More than 2 years of planning experience in manufacturing environment with SAP systems
• Experience in using Epicor system will be an added advantage
• Knowledge of SAP processes in the Sales & Distribution and Production Planning modules.
• Competent user of MS Office packages.
• Ability to complete tasks to tight deadlines
• Good knowledge of Excel
• Excellent communication and writing skills. Must have written and oral proficiency in the English language.

Responsibilities:

• Lead the end-to-end implementation of Dynamics 365 Business Central, including project scoping, planning, design, configuration, testing, and deployment.
• Collaborate with project teams to ensure client satisfaction and successful project outcomes.
• Gather and document business requirements from clients, translating them into functional and technical specifications.
• Stay updated with the latest features and updates of Dynamics 365 Business Central.
• Participate in pre-sales presentations and demonstrations on an ad hoc basis.
• Develop and maintain comprehensive documentation and user manuals.
• Demonstrate strong functional expertise in Dynamics 365 Business Central modules such as Finance, Purchase, Sales, Manufacturing, Jobs, and Resources.

Job Requirements:

• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate is preferred.
• 3+ years of proven experience in a Lead Functional Consultant role.
• Strong presentation and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to effectively communicate complex ideas and deliver high quality solutions.

Responsibilities:

• Lead the end-to-end implementation of Dynamics 365 Business Central, including project scoping, planning, design, configuration, testing, and deployment.
• Collaborate with project teams to ensure client satisfaction and successful project outcomes.
• Gather and document business requirements from clients, translating them into functional and technical specifications.
• Stay updated with the latest features and updates of Dynamics 365 Business Central.
• Participate in pre-sales presentations and demonstrations on an ad hoc basis.
• Develop and maintain comprehensive documentation and user manuals.
• Demonstrate strong functional expertise in Dynamics 365 Business Central modules such as Finance, Purchase, Sales, Manufacturing, Jobs, and Resources.

Job Requirements:

• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate is preferred.
• 3+ years of proven experience in a Lead Functional Consultant role.
• Strong presentation and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to effectively communicate complex ideas and deliver high quality solutions.

Job Description:

• Address challenges in existing batch workflows using Automic and file transfer rules in IBM Sterling with enhanced security measures.
• Provide support for Automic AWA and file transfer change requests, incidents, and IT projects.
• Ensure compliance with audit requirements for batch workflows in Automic and file transfer rule in IBM Sterling.
• Provide detailed RFIs for client application systems.
• Support interface connectivity across client internal systems and client external partners such as Collection Agencies, Government Agencies etc.
• Perform SPS MSSL market trial onboarding when requested by users.
• Support SIT and UAT testing for Automic upgrade projects.
• Guide the ITS SCO and applications team on SFX/Automic transformation, focusing on batch job design, creation, modification, and file transfer event setup.
• Collaborate with the applications team to address BAU batch and file transfer issues in existing batch workflows in Automic.
• Collaborate with the applications team to address file transfer rules in IBM Sterling using enhanced security measures.
• Automate the on-boarding and off-boarding trading partners in SFX.
• Improve the provisioning processes for Automic and SFX project environments.
• Streamline the migration processes from QA to PROD for file routing rules.

Job Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• Minimum 4 years of relevant experience in in Automic AWA and IBM Sterling.
• Proficiency in managing and troubleshooting batch workflows using Automic AWA.
• Experience with file transfer rule creation and maintenance in IBM Sterling, including the application of enhanced security measures.
• Familiarity with Agile methodologies.
• Strong cross-team collaboration and communication skills.
• Strong analytical and problem-solving skills.

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Description:

Cloud Infrastructure & Operations:

• Implement robust solutions on AWS using services such as EC2, Lambda, VPC, S3, RDS, and Document DB.
• Manage infrastructure changes via IaC (Terraform), to create scalable environments with EC2, ALB, NLB, EBS, and EFS.
• Migrate workloads to AWS, ensuring seamless transitions.
• Automate deployments and ensure data resilience using Python, shell scripting, and AWS SSM.
• Implement monitoring, alerting, and security measures with CloudWatch, SNS, CloudFront, and WAF.
• Utilize Python, shell scripting, Bash, and PowerShell for deployment automation, data resilience, and system administration.
• Administer Linux and Windows environments, ensuring optimal performance and security.
• Support incident management and participate in on-call rotation duties.

Collaboration & Continuous Improvement:

• Work with clients and internal teams to understand requirements and deliver customized AWS solutions.
• Collaborate on CI/CD pipelines using tools like GitHub, Terraform, Jenkins, and AWS services.
• Maintain comprehensive documentation and stay updated with industry trends.
• Collaborate in an agile environment to deliver high-quality work.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or related fields.
• 5 to 10 years of experience with core AWS services, such as IAM, networking, security, and operations.
• Experience with infrastructure-as-code tools, such as Terraform, with a clear understanding of infrastructure pipeline concepts.
• Strong understanding and experience in building systems using AWS compute services such as EC2, and serverless platforms such as AWS Lambda.
• Proficiency in at least one programming language, such as Bash and Python with additional expertise in Linux administration, Windows, and shell scripting.
• Strong understanding of both relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Document DB, Mongo DB).
• Prior experience implementing AWS database solutions, such as RDS, DynamoDB, or Aurora.
• Familiarity with network protocols, IP networking, and network troubleshooting.
• Strong understanding of security best practices and a commitment to integrating them into daily tasks and projects.
• Excellent problem-solving skills and the ability to work under pressure to troubleshoot and resolve complex issues.
• Excellent communication skills, both spoken and written, for effective collaboration with cross-functional teams.
• Self-drive to learn, improve, and succeed, with a keen eagerness to embrace challenges.

Preferred Qualifications:

• Proven track record of managing large-scale infrastructure in cloud environments like AWS with Terraform.
• AWS technical certification, such as the AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified SysOps Administrator.
• Prior experience working on collaborative projects with distributed teams and working with agile methodologies such as Scrum.
• Willingness to stay up-to-date on key AWS technologies and innovations.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Job Description:

• Apply cloud (AWS, Azure, GCP) computing skills to deploy upgrades and fixes.
• Put in place continuous integration (CI) and continuous deployment (CD) processes and tools to deliver quality software based on user feedback.
• Develop scripts to automate build, software release, application deployment and system and application management.
• Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
• Conduct automated system-level vulnerability security scan, harden system and application platform.
• Liaise with software and hardware vendors to manage and resolve incidents and technical issues.
• Liaise with 3rd party hosting providers to manage and resolve incidents and technical issues.
• Prepare and maintain technical documentation.

Job Requirements:

• Bachelor’s in Computer Science, Information Technology, Software Engineering, or a related field.
• Past track records in Solaris UNIX/Linux/Windows Systems Administration.
• Expert in code deployment tools (GIT, Nexus, Ansible, and Chef).
• Exhibit expertise in software development methodologies.
• Strong knowledge in setting up DevOps tools.
• Past track records in virtualisation/container technology and setting up continuous integration/continuous deployment processes and tools.
• Knowledge in application development and setting up of middleware.
• Knowledge in vulnerability assessment and remediation.
• Knowledge in setting up and maintaining databases.

Job Description:

• Address challenges in existing batch workflows using Automic and file transfer rules in IBM Sterling with enhanced security measures.
• Provide support for Automic AWA and file transfer change requests, incidents, and IT projects.
• Ensure compliance with audit requirements for batch workflows in Automic and file transfer rule in IBM Sterling.
• Provide detailed RFIs for client application systems.
• Support interface connectivity across client internal systems and client external partners such as Collection Agencies, Government Agencies etc.
• Perform SPS MSSL market trial onboarding when requested by users.
• Support SIT and UAT testing for Automic upgrade projects.
• Guide the ITS SCO and applications team on SFX/Automic transformation, focusing on batch job design, creation, modification, and file transfer event setup.
• Collaborate with the applications team to address BAU batch and file transfer issues in existing batch workflows in Automic.
• Collaborate with the applications team to address file transfer rules in IBM Sterling using enhanced security measures.
• Automate the on-boarding and off-boarding trading partners in SFX.
• Improve the provisioning processes for Automic and SFX project environments.
• Streamline the migration processes from QA to PROD for file routing rules.

Job Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• Minimum 4 years of relevant experience in in Automic AWA and IBM Sterling.
• Proficiency in managing and troubleshooting batch workflows using Automic AWA.
• Experience with file transfer rule creation and maintenance in IBM Sterling, including the application of enhanced security measures.
• Familiarity with Agile methodologies.
• Strong cross-team collaboration and communication skills.
• Strong analytical and problem-solving skills.

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Description:

• Lead, manage, and ensure successful delivery of projects while maintaining adherence to principles, guidelines, and best practices.
• Design solutions that integrate effectively with existing systems, leveraging the most appropriate tools and technologies.
• Facilitate requirements workshops and bridge the gap between users and technology.
• Provide deep technical expertise to evaluate solution proposals and specifications.
• Collaborate with key stakeholders across various business units to understand business requirements and translate them into architectural specifications.
• To conceptualize and design the end-to-end architectural solutions by leveraging enterprise-wide technology and analytics platforms to implement effective IT solutions, ensuring alignment with business objectives.
• Resolve technical problems and constraints.
• Provide supervision and guidance to development teams.
• Continuously research emerging technologies and propose relevant changes.

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Prior experience in solution architect role, with significant experience leading and facilitating solution conceptualisation sessions with business and technology stakeholders.
• Proficiency in software architecture principles, design patterns and best practices.
• Hands-on experience in designing and developing reusable components, microservices, containers and Kubernetes.
• Prior experience in Singapore payment systems will be an added advantage.
• Knowledge on OpenShift Container Platform is a plus.
• Knowledge on SWIFT architecture and its systems will be advantageous.
• Strong knowledge in coding languages (preferrably Java), various operating systems and databases.
• Proven experience in DevSecOps and CI/CD adoption and deployment.
• Certifications in relevant skills (e.g. project management, business analysis, AWS solution architect etc.) will be an added advantage.
• Prior working experience in project management and vendor management.
• Relevant knowledge in change management and business process improvement would be advantageous.
• Organized, able to work independently, and adaptable to working on various projects in a dynamic environment.
• Strong communication and interpersonal skills to work effectively with stakeholders.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

Job Description/Job Scope

1. Modeling of emerging data storage & communication channels and systems

2. Research and development of deep learning based channel detection and channel estimation techniques for emerging data storage and communication channels

3. Implementation of the developed algorithms into Python and Matlab packages

4. Working out research papers and patents

Qualifications, Skills, Experience

1. A PhD degree in Electrical Engineering

2. Fundamental knowledge on Machine Learning, Deep Learning, Error Correction Coding, and Signal Processing

3. Python and Matlab programming skills

4. Fluent in both written and oral English

Job Description/Job Scope

1. Characterization of emerging data storage & communication systems

2. Research and development of advanced channel coding algorithms and techniques, with a focus on polar coding

3. Implementation of the developed algorithms into Matlab and C/C++ software packages

4. Working out research papers and patents

Qualifications, Skills, Experience

1. A PhD degree in Electrical Engineering

2. Fundamental knowledge on Error Correction Coding, Polar Coding, and Digital Communications

3. Matlab and C/C++ programming skills

4. Fluent in both written and oral English

• Overall 5-8 years relevant work experience in Endpoint Security, EDR / XDR or similar roles required
• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understand perimeter and endpoint security solutions and create policies based on specific requirements.
• Evaluate business risks and the control environment to identify weaknesses, then design effective controls.
• Regularly review and adjust existing policies to ensure they remain effective and aligned with the latest security threats and best practices.
• Hands on experience on EDR/XDR or Next Gen AV tools like Carbon Black, Palo Alto
• Experience as a Security Incident Responder or SOC analyst/manager
• Hands on experience in Symantec Endpoint Protection Manager.
• Good in SEP configuration and troubleshooting endpoints.
• Good in SEPM policies configuration SEPM up gradation from old 11.x to 12.x new version.
• Generating AV Compliance Report.
• Threat log analysis and event Monitoring Certificate Management L2/L3 Venafi Trust Platform.
• Sharing reports with stakeholders/clients Endpoint Security L2/L3 Symantec Endpoint Protection.
• Hands-on to Manage Windows Defender ATP capabilities.
• Good knowledge in XDR .
• Should have expertise knowledge on ADR, SCCM configuration, WSUS configuration and AAD configuration.
• To manage AV policy, ASR policy, EDR policy and Firewall policy.
• Hands-on to manage Co-managed devices from console.
• Knowledge to Query Advanced hunting and to create Custom detection rules.
• Knowledge on Next gen Antivirus, EDR, Device Control.
• Knowledge on Threat hunting & Intel, Malware search & analysis.
• Knowledge on Managing and protecting identities in Azure AD.

The Delivery Lead role with AI&A team will be instrumental in leading and maintaining strong customer relationships across all Data deliverables, while enhancing our delivery governance to ensure customer satisfaction.

Key Responsibilities

• Serves as a senior liaison for delivery into government and banking services across Singapore, responsible for ensuring quality of delivery
• Working closely with the EPL/EDL/PDLs to improve delivery governance and operational metrics.
• Establishes and builds relationships with appropriate peers at Client side. Manage delivery expectations to exhibit exceptional experience to clients.
• Drives account penetration through Cognizant's services, capabilities, solutions, accelerator through continuation and extension of existing programs.
• Involving the right stakeholders from Cognizant to make sure that the engagement objectives are met.
• Service Improvement initiatives through automation of certain redundant tasks
• Supervising a team responsible for planning and implementation
• Working with the clients (Vice Presidents and CIOs) and meeting their objectives through the course of the engagement

Required Qualifications

• 9 years’ experience in handling large delivery engagements preferably across Banking and Financial Services.
• Excellent presentation and written communications skills
• Strong analytical and negotiation skills
• Ability to work independently to manage the whole program and respective stakeholders and projects.
• Ability to take ownership for key projects’ timelines, deliverables, budget and metrics.
• Project/strategic planning and business background with understanding of assigned areas of responsibility.
• Extensive experience with global delivery model
• Excellent client management, relationship building and escalation management skills.
• Grooming engagement leads / project managers.

Preferred Qualifications

• Bachelor’s Degree
• Strong exposure to SDLC and Agile/DevOps methodologies
• Customer facing experience with strong hands-on background in Data
• Extensive hands-on experience in handling large organization wide applications transformational programs preferred.
• Prior experience in handling RFP response
• Understanding of CMMi processes and best practices

Key Responsibilities:

• Provide comprehensive daily administrative support including but not limited to scheduling, meeting coordination, document management, and travel arrangements.
• Act as a liaison for internal and external communications, ensuring accurate and timely information flow and follow-up.
• Assist in the scheduling and organizing of meetings, including booking conference rooms, preparing materials, taking minutes, and following up on actions.
• Manage day-to-day tasks and projects delegated by the department, ensuring all work is completed on time.
• Handle the reception of clients, partners, and other visitors if needed, arranging necessary meetings and hospitality activities.
• General administrative support, including filing, stamping, and document management.
• Assist department payment schedule, and daily reimbursement.
• Perform other temporary tasks as assigned by the department.

How you can stand out:

• Bachelor’s degree or above, preferably in Administration, Business Management, English, or related fields.
• Excellent written and spoken communication skills in both English and Chinese, with the ability to handle bilingual documents and communication effectively.
• Proficiency in office software (e.g., Microsoft Office Suite), with strong information management and document processing skills.
• Outstanding interpersonal and coordination skills, with the ability to work efficiently.
• Highly meticulous with strong time management and multitasking abilities.
• High sense of responsibility and professional ethics, with the ability to adapt to urgent tasks and a fast-paced work environment.

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Desiwe is committed to providing equal employment opportunities in accordance with country, state, and local laws. Desiwe does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

Job Title: Housekeeper
Department: Housekeeping
Reports To: Housekeeping Supervisor / Manager

Job Summary:

As a Housekeeper at Hotel, you will be responsible for ensuring the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel. You will be expected to uphold The Hotel’s legendary service standards while maintaining impeccable cleanliness in guest rooms and public areas. Communication with guests is essential, and proficiency in English, along with additional language skills, is required to enhance the guest experience.

Key Responsibilities:

1. Guest Room Cleaning & Maintenance:

• Clean and prepare guest rooms according to The Hotel's standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
• Replace and replenish linens, towels, toiletries, and other amenities, ensuring a welcoming and luxurious environment for each guest.
• Report any maintenance issues or damage in guest rooms to the Housekeeping Supervisor for prompt attention.
  

2. Public Area Cleaning:

• Ensure cleanliness and orderliness of public areas such as lobbies, restrooms, corridors, stairwells, and elevators.
• Monitor high-traffic areas to maintain pristine conditions throughout the day.
  

3. Guest Communication:

• Proactively interact with guests in a polite and professional manner, providing assistance or addressing special requests for extra towels, pillows, or other amenities.
• Utilize your additional language skills to effectively communicate with international guests and cater to their needs, ensuring their comfort and satisfaction.
• Handle guest requests and complaints courteously, aiming to resolve issues promptly.

4. Laundry and Linen Care:

• Collect, sort, and deliver laundry and linen as per hotel procedures.
• Ensure linens and towels are handled with care and stored in a neat and organized manner.
  

5. Stock and Inventory Management:

• Monitor and maintain housekeeping supplies, ensuring sufficient stock levels for guest room cleaning and replenishments.
• Communicate any low stock levels to the Housekeeping Supervisor for timely reordering.
  

6. Health & Safety Standards:

• Follow proper procedures for the use and storage of cleaning chemicals and supplies, ensuring compliance with safety regulations.
• Maintain high hygiene standards in all work areas to ensure a safe environment for both guests and team members.
  Adhere to infection control and cleanliness protocols at all times.
  

7. Team Collaboration:

• Work efficiently with other housekeeping staff and departments to ensure smooth operations and guest satisfaction.
• Assist other team members with cleaning tasks when necessary, promoting a team-oriented work environment.
  

8. Guest Experience Enhancement:

• Strive to exceed guest expectations by providing personalized and attentive service.
• Maintain a friendly and approachable demeanor, offering guests a memorable Ritz-Carlton experience.
  

Skills and Qualifications:

• Education: Bachelor Degree IN HOTELS/ F&B MGMT/ TOURISM
• Experience: Previous experience in housekeeping or cleaning roles, preferably in a luxury hotel environment min. 5 years
• Language Skills Required: Fluency in English (both written and spoken).
  Preferred: Proficiency in one or more additional languages (e.g., Spanish, French, Arabic, Mandarin) to assist with communication for international guests.
  
• Guest Interaction: Comfortable communicating with guests in a professional, courteous manner.
• Attention to Detail: Strong focus on delivering exceptional cleanliness and luxury service.
• Physical Stamina: Ability to stand, walk, and lift for extended periods, with the capacity to lift heavy objects when necessary.
• Teamwork: Ability to work collaboratively in a team-focused environment while maintaining individual responsibility for assigned tasks.
• Time Management: Capable of managing time efficiently, completing assigned duties within the allotted timeframe.

Working Conditions:

• This position requires flexible working hours, including weekends and holidays.
• Willing to work on Weekends and Public Holidays.
• Ability to work in a fast-paced environment.
• Exposure to cleaning chemicals, cleaning equipment, and physical demands of the job.

Job Description:

• Provide technical on-site support (hands on) on equipment in semiconductor industry
• Ensure customer support and satisfaction
• Build up strong relationships with existing and potential customers and manage expectations
• Follow up on technical items, continuous improvement programs and escalations with customer
• Channel communication with Asian service head

Expectations:

• High level of technical knowledge: Experience in automation machines … robotics, control, sensors
• Experience in semiconductor production environment will be an advantage
• Self-driven, self-organized and self-motivated
• Hands on mentality, sense of urgency, ready to take the extra mile
• Positive open minded personality with excellent communication skills
• Fluent in English

OVERVIEW

The Assistant/Manager, Market Access, plays a critical role in shaping the committee’s agenda to advance market access strategies across the Asia-Pacific region. The position focuses on driving committee initiatives, coordinating key stakeholders, and navigating complex healthcare and access landscapes to ensure optimal market access for member companies. The role requires a strategic mindset, deep understanding of healthcare systems, and the ability to execute projects in collaboration with industry leaders, KoL’s, policymakers, and partners.

As Manager/Assistant Manager - Digital Health, you will be part of the APACMed’s Digital Health Committee Team and work directly with the Director – Digital Health to advance digital health in the Asia Pacific through knowledge creation, advocacy and policy shaping. You will be responsible for assisting in committee related activities, including, ideating, coordinating and execution of projects, from concept stage to completion. This includes generating project documentation, creating and tracking tasks, managing priorities and requests, managing risks and impact, providing project support and maintaining a master schedule of all projects and activities. You will also be required to create and maintain clear channels of communication with both internal and external stakeholders. This position reports directly to the Director, Market Access.

KEY RESPONSIBILITIES

Committee Agenda and Workstreams:

• Drive the development and execution of the Market Access Committee’s agenda, ensuring alignment with the association's strategic goals.
• Lead specific workstreams and initiatives under the committee’s purview, from inception to completion.
• Develop project scopes, define objectives, and craft actionable plans to deliver measurable outcomes.

Stakeholder Engagement and Collaboration:

• Collaborate with internal and external stakeholders, including payors, policymakers, healthcare providers, and industry leaders, to achieve committee goals.
• Build and maintain strong relationships with trade associations, government bodies, and other key partners in the region.
• Serve as a key liaison between committee members, ensuring effective communication and alignment on priorities.

Policy Advocacy and Thought Leadership:

• Draft policy recommendations, position papers, and advocacy materials that reflect industry priorities and support market access goals.
• Conduct research to identify policy gaps and opportunities, developing white papers, concept notes, and reports as needed.

Event Planning and Execution:

• Organize and manage events such as workshops, roundtables, and forums related to market access, including topic selection, speaker engagement, sponsor management, and logistics coordination.
• Develop post-event documentation, summarizing key discussions, recommendations, and insights.

Market Access Monitoring and Analysis:

• Monitor and analyze policy developments, reimbursement trends, and regulatory changes impacting market access in the region.
• Provide strategic insights and recommendations to the committee and the association’s leadership.

What are we looking for?

• Bachelor’s or Master’s degree in Public Policy, Health Policy, Healthcare Management, Economics, or related fields.
• Minimum 10 years of experience in market access, public policy, or healthcare strategy/consulting, trade associations, preferably within the MedTech or broader healthcare industry.
• Proven experience in managing cross-functional projects and engaging with diverse stakeholders.
• Exceptional communication, writing, and presentation skills.
• Strong analytical capabilities and a deep understanding of healthcare systems and reimbursement frameworks.
• Demonstrated ability to manage multiple priorities and meet deadlines in a dynamic environment.

NOTE: Candidates who fulfil the above criteria/s would be considered only.

About APACMed

Founded in 2014, the Asia Pacific Medical Technology Association (APACMed) is the first and only regional MedTech association in APAC, representing medical technology manufacturers (multinational corporations as well as small and medium enterprises), and local industry associations across the region. We are fully committed to facilitating patient access to safe and high-quality medical devices, in-vitro diagnostics, and digital health products by fostering innovative partnerships with government agencies, international organizations, healthcare providers, investors, academia, and other key stakeholders in the ecosystem.