Job Description & Requirements

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

· Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Design and develop highly complex and scalable Python modules.

Integrate applications using middleware software such as Avro Kafka and handle database design.

Deploy applications to OpenShift via CICD pipelines.

Experience in supporting trading desks.

Familiarity with Agile/Scrum methodologies.

Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.

Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.

Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).

Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).

• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Gathering business requirements from users and drafting relevant documents (e.g., Business Requirement Definition, workflows), while working closely with users to finalize these documents.
• Reviewing the System Functional Requirements document.
• Planning and supporting User Acceptance Testing.

Katzion

Katzion a GlobalLogic company, specialises in delivering CRM, retail and operational solutions exclusively for the Automotive industry; designing and deploying state of the art business solutions for OEM’s, auto retailers and automotive service providers.

The Role

The Project Coordinator will support the planning, execution, and delivery of IT projects, ensuring that they are completed on time, within scope, and on budget. This role will assist project managers and work closely with cross-functional teams to track project progress, manage schedules, and communicate updates to stakeholders. The ideal candidate is detail-oriented, an excellent communicator, and has a good understanding of IT project processes.

Our team is looking for a self-driven individual with a “get it done” mentality that has a passion for helping organisations solve complex business and technology problems.

Role Responsibilities:

● Support client projects through all phases of the project lifecycle (sales, planning, design, implementation, testing, deployment, and support)

● Assist project managers in planning, executing, and delivering IT projects.

● Coordinate tasks, schedules, and resource allocation as per project requirements.

● Maintain project documentation, including plans, status reports, budgets, and schedules.

● Monitor project timelines and milestones to ensure adherence to deadlines.

● Update and maintain project tracking tools as per the organisation standards and guidelines.

● Communicate regularly with team members to keep project milestones on track.

● Assist in identifying project risks and provide support in developing risk mitigation plans. Know when to escalate, and understand key decisions & impacts both on the customer and the project team

● Document and follow up on risk management action items to minimize impacts on the project schedule.

● Act as a liaison between project teams, IT teams, and other departments to ensure clear communication.

● Prepare and deliver project status reports, presentations, and updates to stakeholders.

● Regular project status meetings with customers showcasing project burn and status reports.

● Ensure delivery per SOW, identify deviations from requirements and assumptions and raise change orders as needed.

● Manage post project feedback and retrospective sessions as well as the collection of CSAT scores from the customer

About you

● Curious and innovative mindset

● Excellent communicator

● 1-3 years of experience of project co-ordination

● 3 to 5 years of Salesforce-based Business Analysis experience including Sales Cloud, Service Cloud, Communities, and Integrations.

● Strong organizational and multitasking abilities with attention to detail.

● Proficiency in project management software (e.g., JIRA, MS Project) and Microsoft Office Suite.

● Adept at managing client expectations, leading development teams, and maintaining scope according to defined requirements.

● Excellent client-facing written and verbal communication skills

● Ability to work collaboratively in a fast-paced environment.

● Adaptability to changing project requirements and timelines.

● Problem-solving mindset with proactive approach to identifying and resolving issues.

Advantageous

· Experience in Salesforce projects

· One or more certifications in Salesforce.

No Recruiters please.

· Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance

· Manage and deliver support for z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.

· Hands-on experience in installing, upgrading, and administering IBM, CA and BMC products.

· Hands-on experience managing DFSMS suite – DSS, HSM, RMM, VTL and replication.

· Experience managing enterprise Mainframe Storage Systems – Disk and Virtual Tape

· Experience with Mainframe recovery, disaster recovery, troubleshooting, maintaining, and configuring using Mainframe LPARs

· Develop/Maintain/Improve in-house programs and utilities in COBOL, REXX.

· Experience with MF Data Center and MF network (VTAM, TCPIP and TN3270)

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

• Experience in data engineering, ETL, and software development, specializing in Oracle PL/SQL, Informatica, and Business Objects.
• Skilled in data integration, migration, and transformation for complex business environments.
• Strong knowledge in business intelligence and data warehousing with experience across banking and finance domains.
• Ability to analyze and optimize data flows to enhance efficiency and reduce costs.
• Responsible for Control-m design and job scheduling
• Provide in-depth analysis and insights for better and efficient decision making of pricing, inventory and purchase requisitions
• Closely worked with business analysts to understand the requirements, design, develop, test, and deploy the ETL
• Develop the data layer using Informatica and Oracle PLSQL

Responsibilities

· Assist Project Manager in project management, survey, managing site works, construction activities, monitor work schedules, update progress, planning and implementation in accordance to master work plan and scope of work within project budget.

· Provide guidance and supervision to contractors/ in-­house workers in relation to Electrical/ Structured cabling works in accordance to proposal for site build for cabling infrastructure, installation quality, and adherence to site work safety requirements and to resolve technical issues.

· Prepare project submissions, tenders, system designs, installation drawing & coordination of all technical activities on assigned projects

· Participate in project meetings and resolving project issues

Requirements

• Candidates should possess at least a Nitec/Diploma in Electrical/ Engineering or its equivalent.

• At least 1-­3 years Project Management and hands on working experience in Electrical and/or Structured Cabling.

• Able to read/write and speak English is a must.

• Able to work independently and/or work together in a team when needed.

• Able to multi­task

• Have a strong sense of leadership, customer oriented and problem solving skills

· Proficient in Microsoft Office

- Working Mon to Alt Sat from 8.30am to 5.30pm

Project details

Our Customer is a Leading bank in Australia that provides a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence under the program's variety milestones. These streams include new product initiatives, new entity roll-outs and regulatory compliances.
We will have key roles in projects such as managing the scope, design and delivering requirements from front to back office with Excelian.

We are looking for talented and ambitious people. The roles are in the respective Functional, Test Management, Development, Test Support, Environment Management and Release teams. These units will collectively undertake scoping, design, building, testing and implementation phases to deliver the variety program milestones.

Looking for an experienced technical business analyst for the core Treasury IT team to delivery projects for the bank's treasury division for the business with focus on Commodities, FX, MM products.

Responsibilities

• The Senior Technical Business Analyst role looks after the business engagement, functional requirements, solution design, and some system configuration for delivery of the migration projects.
• The role will require engagement with relevant business stakeholders for the initiatives in the approved scope and then work closely with the delivery team as well as relevant Technology partners, to ensure timeliness and quality of the delivery.
• The role is hence expected to have excellent Business Analysis abilities, as well as the ability to project manage small to medium initiatives. This will involve leading implementation of regional roll outs in parallel with other sub-streams.
• The role requires engagement with risk, compliance and assurance teams and ensure that special consideration is given to local compliance requirements.
• The role would include an element of solution design and technical configuration of the Murex 3.1 platform in cooperation with relevant technical teams. Hands-on work on the application would be required.

Requirements

• 3+ Years of relevant Murex (and/or other Primary Trading System) Front Office experience
• Good/Expert knowledge of at least Commodities and/or FXMM (Risk and Pricing) implementation on Murex.
• Experienced in dealing with Risk, Product Control or Front Office stakeholders in Markets or Treasury divisions
• Good hands-on knowledge of FO configuration: instruments, generators, curves, market data , market conventions, etc
• Good understanding of FO modules: Simulation screens, Simulation Viewer, eTradepad, P&L notepad, market operations, etc
• Good knowledge of how to analyze P&L and sensitivity issues within Murex
• Knowledge of organization setup and User Groups / Access Rights

Our Company – Digital Information Technology (DIT) department is seeking an intern who are enthusiastic and eager to learn about our company by helping different teams within the DIT department.

We are looking for a motivated and talented, self-driven information technology individual to join our team. The goal of this program is to help further develop your skills in a professional work environment, giving you sufficient exposure in a working project.

1.The IT intern will support our in-house IT department in providing technical assistance, maintaining computer systems and configurating hardware and software. This includes front facing applications and resolving internet and network access issues, providing network printer support, network troubleshooting.

2.Involve in a CRM project implementation. From the start of the system life cycle which includes requirements study, design and build, testing and documentation. This involves a deployment of 200 staff’s strength including a MENDAKI’s portal for our public users.

3.The IT intern will equip with the hands-on experiences with the skillsets and exposure to a full CDLC cycle of project implementation.

4.Attending meetings where necessary and IT interns will learn to take minutes and requirements.

5.Other duties as assigned

Our Company – Digital Information Technology (DIT) department is seeking an intern who are enthusiastic and eager to learn about our company by helping different teams within the DIT department.

We are looking for a motivated and talented, self-driven information technology individual to join our team. The goal of this program is to help further develop your skills in a professional work environment, giving you sufficient exposure in a working project.

1.The IT intern will support our in-house IT department in providing technical assistance, maintaining computer systems and configurating hardware and software. This includes front facing applications and resolving internet and network access issues, providing network printer support, network troubleshooting.

2.Involve in project planning, system testing, cut over preparation work and roll out for Technology Refresh of bandwidth, firewall, switches, access points to ensure network connectivity is in accordance with MENDAKI’s standards.

3.The IT intern will equip with the hands-on experiences with the skillsets and exposure to project implementation, cybersecurity exercises and management of IT assets.

4.Attending meetings where necessary and IT interns will learn to take minutes and requirements.

5.Other duties as assigned.

6-12 Technology, Computer Science & Robotics PLC Coach

Position Responsibilities

Middle School & High School Educator Responsibilities

• Foster a sense of student belonging by cultivating joy and purpose throughout the High School.
• Contribute to our commitment to extraordinary care by acting as an advisor for a small group of students and by teaching our advisory social-emotional learning curriculum.
• Identify essential learning and use a planning framework with standards, learning targets, real-world connections, and a culturally responsive curriculum.
• Design quality standards-based formative, summative and self assessments that provide students with frequent feedback and communicate students’ growth and achievement.
• Plan and implement engaging learning experiences that are inquiry-based collaborative, culturally responsive, and differentiated.
• Respond to learners’ diverse needs using responsive, measurable, and research-informed interventions and extensions.
• Utilize flexible, rigorous and adaptive Tier I instructional practices to allow students of all diverse language and learning styles to effectively access learning.
• Collaborate as a member of a Professional Learning Communities (PLCs) that creates a supportive community, plans curriculum, gives and receives feedback with one another, and engages in professional learning and reflection.
• Actively engage in professional learning and growth through regular observation and feedback cycles, walkthroughs, and reflection with Professional Learning Community Coaches and Principals, and external opportunities.
• Design and implement inquiry-based learning experiences in and beyond the classroom to prompt learners to question, investigate, create, and reflect.
• Demonstrate an understanding of interdisciplinary connections, teaching and/or learning.
• Creatively leverage flexible learning spaces and flexible grouping to provide for a variety of learning styles, ability levels, and educational backgrounds
• Integrate technology in innovative ways in daily instruction to enhance learning.
• Engage with students in meaningful activities beyond the classroom that extend student learning experiences (coaching, organizing field trips, sponsorship of clubs, events, overseas travel and/or community service projects, etc.).
• Strive for continuous self-improvement as a life-long learner.
• Model the Core Values in your interactions with all members of the school community.
• Lead and engage with students in meaningful activities beyond the learning spaces, which extend learning experiences for students (i.e. travel on Interim Semester, sports coaching, field trips, sponsorship of clubs, attend events beyond the school day, community service projects, etc.)
• Connect with and be available to parents and students during and outside of school hours (in person and via email communication)

Role-Specific Responsibilities

PLC coaches act as champions for their team by focusing on the growth of individual members as well as the collective. They do this in three ways: teaching, coaching, and leading.

• By teaching, they hone their own craft, serve as a model, and experience the same challenges as those they are coaching and leading.
• By coaching, they facilitate feedback, learning, and professional growth for individual team members.
• By leading, they cultivate the health of their team and guide their team’s collective focus on enhancing student learning and well-being.

Teach

• Demonstrate willingness to be open to teaching a variety of different Technology, Computer Science & Robotics courses from grade 6 through 12 from foundational to advanced studies courses. Tentative teaching assignment for 25-26 is in the middle school.
• Demonstrate an understanding of interdisciplinary teaching and learning
• Be able to co-teach in a flexible learning environment for any interdisciplinary courses assigned and/or with a Learning Support educator

Coach

• Use the SAS Guidebook to Teaching to coach on high quality culturally-responsive instructional practices in the learning space
• Observe instruction, analyze student work, and provide regular direct actionable feedback to coachee(s)
• Focus on individual and collective growth in both hard skills (e.g., pedagogy) and soft skills (e.g., trust, collaboration) and invest in development of own skill set related to teaching, coaching, and leading
• Coordinate team professional learning based on needs emerging from coaching experiences, data and current research
• Facilitate the goal setting, learning, monitoring and reflection process with the team. Support coachees and PLCs to ensure their goals are focused on measurable student learning outcomes and/or school/division priorities
• Demonstrate a willingness and ability to build and sustain trusted professional relationships with teachers, leaders, and other coaches. This may involve demonstrating a willingness to be a learner, to be vulnerable, and to establish a conducive working rapport with educators that enables them to grow and learn in their teaching practice.
• Collaborate with other PLC coaches and participate in PLC coach professional learning related to: working with adult learners, giving feedback, providing coaching, and regularly giving input into the PLC coach model

Lead

• PLC Support and Leadership
  • Lead and/or support PLCs with engaging in the 5 question PLC inquiry cycle and ensuring roles and responsibilities within a PLC are distributed effectively and there are norms for collaboration.
  • Support PLC teams with collecting, organizing, and analyzing common assessment data. Review data across the department and focus on evidence of student learning and not-learning.
  • Support PLC teams with taking action based on student learning data.
  • Collaborate with school leaders on how to best meet team needs and implement school priorities focusing on culturally responsive practices to plan, teach, and assess, as well as social-emotional learning
• Instructional Leadership
  • Provide strong curricular and instructional leadership in the department.
  • Coordinate effective facilitation of department meetings and professional learning
  • Lead department members in fulfilling expectations and best practices in standards-based assessment, grading and reporting.
  • Lead the department and division in our journey towards a more personalized learning environment for students and collaborative work experiences with flexible learning environments. Collaborate with other coaches, specialists and the Office of Learning as needed to support individuals and teams transition to new practices.
  • Provide support and/or participate in subject-area reviews and/or coordinate colleagues' participation and lead review implementation.
  • Monitor and support subject-area instructional program alignment across all divisions (PS-12). Work with the divisional Principal Leadership team and the Office of Learning to ensure consistency and strong planning, instructional, and assessment practice.
  • Participate in and provide regular input at divisional leadership team meetings to contribute to shaping the division's academic direction.
  • (MS and HS) Provide support as needed to the division and/or Department Coordinators with the annual review of courses and information included in the Program Planning Guide and other division handbooks.
• Program Leadership
  • Collaborate with Department Coordinators, Office of Learning and/or divisional Principal/Deputy Principals on aligning talent, resources and the curricular and instructional program of the department.
  • Participate in the hiring process for open positions within the department and provide hiring input to divisional principals.
  • Participate and lead in professional development and new faculty onboarding for designated days during new faculty week each year.
  • Work collaboratively with Office of Learning, Department Coordinators and/or team leaders on other needs of the department or grade level as needed.

Position Requirements & Qualifications

• Bachelor’s Degree in relevant field
• Master’s Degree in relevant field preferred
• Teaching license or a degree in education
• At least two years of full time teaching experience preferred
• Standards-based curriculum experience preferred
• Excellent verbal and written English language skills
• Confident technology skills for teaching and administrative tasks

Working Requirements

• Sponsoring and/or coaching after school activities or sports are part of the responsibility of the professional educator. Therefore, faculty shall be available to coach and/or sponsor an athletic team or other extra curricular activity. Each faculty member is expected to do a minimum of one category 1 activity or sport per year.
• Mandatory attendance of weekly faculty meetings beyond the school day, new hire orientation and educator professional learning days.
• Chaperone and participate in a minimum of four evening and/or weekend school activities each year, as assigned (including Back-to-School Night, conferences, and more).
• SAS faculty members are expected to commit to chaperoning learning experiences including those requiring overseas and/or overnight excursions, including but not limited to High School Interim Semester or Middle School Classroom Without Walls, and curricular trips.

Scope of Services

The Services required are set out as follows:

1.The duties and responsibilities

1.1 Provide *device management ( *device – ICT devices, equipment, peripherals and gadgets under the purview of the ICT department ) of school-owned devices

1.2 Provide technical and applications support for users during school hours

1.3 Installation, testing and commissioning, maintenance, and repair of devices.

1.4 Maintenance of tracking list (for e.g. Microsoft Excel, Google Spreadsheet) to track the loan and return of devices.

1.5 Manage ICT inventory in the School

1.6 Manage Audio-Visual (AV) inventory in the School

1.7 Deliver and setup ICT devices/resources at the requested room/ area.

1.8 Assist and supervise ICT vendors during delivery of services or goods

1.9 Assist School Leaders, management or teachers for related ICT tasks.

1.10 Process paperwork (for e.g. Loan Form, ICT Request Form) and related ICT administrative tasks.

1.11 Support and report to the HOD ICT, Subject Head ICT, ICT Manager and ICT Associate.

1.12 To support and work in tandem with Desktop Engineers (DEs) deployed in schools.

1.13 To assist in audio, projector and notebook setup during school programme and events

1.14 To assist in audio and video production when necessary

1.15 To assist in using video editing software or application when necessary

1.16 To conduct ICT baseline skills (Microsoft applications and Google applications), ICT related and video related trainings to students

Qualification, Skill & Experience of the Personnel

The Personnel shall minimally have the following qualifications, skills and experience:

1、Possess a Diploma qualification in IT related field

2、Proficient in English Language – both written and spoken

3、Possess working knowledge in Microsoft Office applications

4、Possess working knowledge in Google Workspace applications

5、One (1) year of experience conducting enrichment workshops or equivalent activities in schools

The Personnel should preferably have the following qualifications, skills and experience:

One (1) year of experience as ICT Executive or equivalent role in a school setting

1、Possess troubleshooting knowledge of ICT device(s)

2、Experience in Audio-Visual (AV) related setup in a school setting

3、Experience in audio, video and production for school events

4、Ability to use video editing software and application

5、Registered under MOE’s Registration and Engagement Management System (REMS 2.0)

Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.

• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.

• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.

• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.

• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.

• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.

• Work with Security teams to facilitate completion of penetration testing and remediation of findings.

• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results. Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.

• Provide systems input during the specification phase (e.g., effort estimates, highlevel delivery plan) based on impact assessments.

• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high quality product deliveries.

• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.

• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.

• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Degree in Computing or related discipline to support job requirements.

• At least 7 years of experience in Program/Project management under a Project Delivery.

• Experience in project management, business analysis, business process reengineering.

• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.

• Adaptable and comfortable working in a dynamic environment.

• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).

• Strong client management and interaction experience.

• Strong persuasion and negotiation skills including conflict resolution skills.

• Strong analytical and critical thinking skills, meticulous with attention to details.

• Ability to identify and improve on work & process inefficiencies.

• Proficient in MS Project, Confluence, JIRA.

• Proficient with SDLC, AGILE methodologies.

• End to end implementation of any of the following in a Financial Services Industry would be an advantage:

o Cloud related solutions

o Infrastructure / Network related solutions

o Endpoint / Workplace Technology related solutions

o Active Directory / Identity Management related solutions

Soft Skills

• Good organization skill, able to multi-task and work under pressure.

• Adaptable and comfortable working in a dynamic environment.

• Excellent time management and can prioritize work.

• Strong analytical and critical thinking skills, and meticulous with attention to details.

• Team player, able to work independently or in a team with minimal supervision.

• Good communication, writing and presentation skill.

• Good stakeholder engagement and vendor management skills.

Job Responsibilities

• Design and execute the standardization of workplace and infrastructure solution across the group, taking into consideration industry best practices and regulatory requirements.

• Implement and manage workplace technology solutions including end users’ devices, telephony, collaboration and office productivity tools, managed print. These will include the focus on Microsoft 365 suite, including emerging technologies like Microsoft Co-Pilot.

• Implement and manage network infrastructure such as WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access and other network enabling technologies and applications.

• Implement and manage the Service Desk to handle service requests and incidents.

• Drive workplace technology and infrastructure service recovery to reduce system downtime and impact to internal users and external customer.

• Track service providers SLAs.

• Experimentation and recommendation of new workplace technologies. Keep abreast with technology development in the industry and regulators.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a combination of relevant professional experience.

• More than 5 year’s relevant working experience in managing Workplace Technology and infrastructure. Financial services industry experience preferred but not mandatory.

• Experience in implementing and managing Microsoft infrastructure (i.e. Microsoft 365), including Active Directory, ADFS, Azure AD, SCCM, end point management tools.

• Familiar with WAN routing protocols, QOS, COS and experienced with Telco’s business and operations and network protocols like DHCP, TCP/IP, and VPN.

• Relevant certifications in Workplace Technology and Networking preferred but not mandatory.

• Strong technical, analytical and engineering competencies with hands-on experience in managing workplace and infrastructure environments.

• Customer and service centric and able to communicate concisely and clearly with non-IT-savvy users.

• Knowledge of ITIL framework and IT service management concepts and Agile methodologies.

Responsibilities:

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below

• Oversight and management of Operation JIRA support tickets coming in for the system
• Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
• Communicating directly with users to help resolve their issues
• Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Summary

• Minimum 5 or more years of Manual testing work experience
• Hands-on experience with Functional testing/SIT testing
• Strong knowledge of software QA methodologies, tools, and processes
• Experience working in an Agile/Scrum development process and expert in using Jira
• Banking Domain knowledge (Good to have but not limited to: Client Onboarding/customer onboarding system)

Salary range: $6000 – $7000

Location: Promenade

Working hours: 9am – 6pm, 5 working days

Duration of contract: 6 Months Renewable

Job Scope:

• Assess and verify the adequacy of KYC information provided by the Front Office or applicants, ensuring thorough due diligence for onboarding new counterparties, including sanction screening via World-Check and other relevant platforms.
• Validate the completeness and accuracy of KYC documentation, including counterparty registrar details, beneficial ownership information, and other related documents.
• Identify and assess key counterparty risks by evaluating clients in accordance with established policies and procedures.
• Prepare comprehensive counterparty profiles and commentary for new counterparties.
• Conduct regular reviews and updates of clients' KYC records to ensure ongoing accuracy and compliance.
• Offer guidance to Business and Support Units on KYC-related matters as needed.
• Ensure proper maintenance of counterparty data within the Pioneer systems.
• Perform any other assigned tasks as needed.

EA License No: 05C3451

The Singapore University of Technology and Design (SUTD) is offering position for research assistant who will work closely with Dr. Meixia Lin working on various projects about Numerical Optimization, Convex and Non-Convex Optimization, Optimal Transport, Machine Learning, and others.

Priority will be given to those who have some computational experience.

Solution Engineer

We are seeking independent and motivated Solution Engineer who has experience in both small and big scale cloud-based projects, to support agencies and the GCC product team to create value in the GCC platform. This role will work closely with the agency users, GCC product and partnering teams, using a collaborative approach with strong technical understanding, to assist and ensure that the GCC platform continues to add value to agencies.

Roles and Responsibilities:

• Work directly with GCC engineering team, product team and various key stakeholders.
• Support development of proof-of-concepts for GCC platform in concert with product team and various stakeholders.
• Take ownership of end-to-end solutions provided by teams across the organization.
• Provide system troubleshooting and problem solving across platform and application domains, expect to participate in on-call escalations to troubleshoot customer facing issues.
• Assist in the migration activities for GCC platforms.

Job Requirements

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• Experience with managing cloud infrastructure and services on AWS, Microsoft Azure, or Google Cloud Platform, preferred.
• User-centric mindset. Be able to represent users’ viewpoints on GCC in order to drive changes & innovations to meet their needs.
• Passion for automation, standardization and best practices.
• Solid hands-on experience in designing, building, deploying and securing of highly available web application in cloud platform such as AWS, Microsoft Azure or Google Cloud Platform.
• Experience with DevOps tools such as Gitlab or Azure DevOps
• Experience with back-end technologies such as Node.js, Python, or Go
• Good understanding of network components such as load balancers, firewalls, VPNs, and DNS.
• Good understanding of DevOps principles and practices, knowledge in DevSecOps will be an added advantage.
• Self-motivated with good communication skills.
• Experience in an Agile development environment focusing on rapid, quality delivery.
• High attention to detail, accuracy, and meticulousness in handling figures and processes in a high-agility environment.

Job Description:

• Design, develop, and implement cloud-based solutions using Agile and waterfall methodologies.
• Troubleshoot technical issues by developing scripts and SQL queries.
• Work closely with Business Analysts and Quality Engineers for user stories elaboration, test automation, bug fixes etc.
• Collaborate with the DevOps team on the continuous integration, build, and release automation processes.
• Estimate story efforts during sprint planning for Agile projects.
• Convert acceptance criteria into automated unit test cases.
• Support production issues and duty rotation for after-office-hours support.
• Champion Agile practices, such as test-driven development, pair programming, and refactoring.
• Ensure smooth application deployment to various environments, following CI/CD processes.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Expertise in commercial cloud deployment and system implementation.
• Experience designing and implementing common cloud services, such as Terraform or equivalent.
• Prior experience in government commercial cloud systems is an advantage.
• Familiarity with cloud-native technologies and best practices.
• Knowledge of software automation tools and continuous integration platforms.

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Job Description:

• Design and implement database architecture and modeling strategies to ensure database security, scalability, and performance.
• Collaborate with the application development team to define data models and optimize database operations.
• Serve as the primary point of contact for principal vendors related to software and hardware.
• Provide production support, troubleshoot database issues, and participate in after-office-hours support rotation.
• Provide support to the application team on database related matters (e.g. data patching, application deployments, extracting data from database for reporting).
• Plan and strategize data mapping for data migration from legacy systems to support the deployment of the project, ensuring no data loss during conversion.
• Review data mapping and integration specifications to ensure adherence to best practices and quality standards.
• Ensure timeliness and accuracy of data sync during co-existence with legacy systems.
• Develop and maintain database-related codes or scripts such as data sync scripts, data masking scripts, stored procedures etc.
• Ensure the availability of database services and servers.
• Installation and configuration of database systems and associated products.
• Ensure compliance with security vulnerabilities and patching cycles.
• Troubleshoot and remediate security vulnerabilities reported by security scan.
• Reviewing and maintaining of database accounts.
• Optimize database performance, including query tuning, indexing, and capacity planning.
• Configure backup systems and monitor database health.
• Perform database hardening in accordance with industry standards.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Proven experience with Oracle, MSSQL, DB2, MySQL, PostgreSQL, MariaDB, or MongoDB, including environment setup and management.
• Experience managing databases in high-availability (active-active) setups will be an added advantage.
• Knowledge in PL/SQL scripting is preferred.
• Knowledge in working with ETL and data co-existence technology with legacy systems.
• Experience with database auditing, security, and data masking products is a plus.

Job Description:

Developer:

• Design and develop solutions using Agile or waterfall methodologies.
• Troubleshoot and resolve issues by writing scripts and SQL queries.
• Collaborate closely with Business Analysts and Quality Engineers for user stories elaboration, test automation, bug fixes etc.
• Collaborate with the DevOps team on the continuous integration, build, and release automation processes.
• Estimate story efforts during sprint planning for Agile projects.
• Convert acceptance criteria into automated unit test cases.
• Support production issues and duty rotation for after-office-hours support.
• Champion Agile technical practices such as test-driven development, pair programming and refactoring
• Assist in application deployment to various environments.

Tester:

• Understand requirements from stakeholders and collaborate with the development team to define and improve the build system quality.
• Review stories or requirement specifications to ensure that requirements stated are correct, unambiguous and verifiable.
• Discuss, analyse and recommend design improvements or corrections to developers throughout the development process.
• Collaborate closely with stakeholders and project teams to estimate testing scope and timelines.
• Develop and maintain testing deliverables, including test plans and test cases, adapting to evolving requirements.
• Create and manage automated test frameworks, maintain functional test scripts, and prepare test environments.
• Perform system integration testing, ensuring the output from other systems meets expectations.
• Conduct extensive manual, functional, and exploratory testing, including browser testing.
• Conduct performance and load testing, providing feedback on improvements required.
• Perform security and application performance testing to ensure robust systems.
• Manage defect analysis, validate fixes, and collaborate with development teams on improvements.
• Demonstrate tested stories during sprint reviews and prepare production showcases.

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• ICT Assessment Certification for Software Developer conducted by NUS-ISS will be advantageous.
• Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent will be an added advantage.
• Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will be an added advantage.
• Good understanding and completion of projects using waterfall or Agile methodologies.
• Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development
• Knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behaviour driven development (BDD).
• Ability to troubleshoot complex issues ranging from system resource to application stack traces.
• Experience in DevOps deployment and data virtualization tools like Denodo is preferred.
• Experience in big data engineering jobs using e.g. Python, Pyspark, Linux or ETL tools like Informatica.
• Strong SQL and data modelling and data analysis skills.
• Good understanding of analytics and data warehouse implementations.
• Knowledge of creating packaging and building scripts with Docker etc.
• Experience in implementing systems with high availability, performance, and security hosted at various data centres or hybrid cloud environments will be an added advantage.