Job Summary :

We are seeking a highly skilled Developer for the role of Associate - The ideal candidate will have extensive experience in PEGA frameworks, case management, user experience, data and integration, application development, and platform.

Required Skills :

Technical Skills :

• PEGA Frameworks , Pega Case Management , Pega User Experience , Pega Data and Integration , Pega Application Development , Pega Platform Domain Skills : Airlines

Roles & Responsibilities :

• Project Manager of 8-12 years experiences and Pega 5-8 years of experience.
• Leading a team of Pega Developers
• Support existing Pega application with ticket resolution within the defined SLA
• Develop and implement PEGA-based solutions to meet business requirements as part of enhancements and/or service requests
• Provide expertise in PEGA frameworks, ensuring robust and scalable application architecture.
• Utilize PEGA Case Management to streamline and automate business processes, enhancing operational efficiency.
• Design intuitive and user-friendly interfaces using PEGA User Experience principles.
• Integrate PEGA applications with various data sources and external systems to ensure seamless data flow.
• Collaborate with cross-functional teams to define and implement integration strategies and solutions.
• Conduct thorough testing and debugging of PEGA applications to ensure high performance and reliability.
• Provide technical support and troubleshooting for PEGA applications, addressing any issues promptly.
• Document all development processes, configurations, and changes for future reference and compliance.
• Stay updated with the latest PEGA platform updates and industry best practices to continuously improve solutions.
• Contribute to the overall success of the project by delivering high-quality solutions that meet client expectations.
• Demonstrate expertise in PEGA Case Management, including the ability to design and implement complex workflows.
• Showcase proficiency in PEGA User Experience, creating user-centric designs that enhance usability.
• Have experience in PEGA Data and Integration, ensuring seamless connectivity with various data sources.
• Exhibit strong skill in PEGA Application Development, from initial design to final deployment.

Certification(s) Required :

• Certified Pega System Architect (CSA), Certified Pega Senior System Architect (CSSA)

Job Description & Requirements

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

· Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Job Description & Requirements

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

· Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Our Company – Digital Information Technology (DIT) department is seeking an intern who are enthusiastic and eager to learn about our company by helping different teams within the DIT department.

We are looking for a motivated and talented, self-driven information technology individual to join our team. The goal of this program is to help further develop your skills in a professional work environment, giving you sufficient exposure in a working project.

1.The IT intern will support our in-house IT department in providing technical assistance, maintaining computer systems and configurating hardware and software. This includes front facing applications and resolving internet and network access issues, providing network printer support, network troubleshooting.

2.Involve in a CRM project implementation. From the start of the system life cycle which includes requirements study, design and build, testing and documentation. This involves a deployment of 200 staff’s strength including a MENDAKI’s portal for our public users.

3.The IT intern will equip with the hands-on experiences with the skillsets and exposure to a full CDLC cycle of project implementation.

4.Attending meetings where necessary and IT interns will learn to take minutes and requirements.

5.Other duties as assigned

Our Company – Digital Information Technology (DIT) department is seeking an intern who are enthusiastic and eager to learn about our company by helping different teams within the DIT department.

We are looking for a motivated and talented, self-driven information technology individual to join our team. The goal of this program is to help further develop your skills in a professional work environment, giving you sufficient exposure in a working project.

1.The IT intern will support our in-house IT department in providing technical assistance, maintaining computer systems and configurating hardware and software. This includes front facing applications and resolving internet and network access issues, providing network printer support, network troubleshooting.

2.Involve in project planning, system testing, cut over preparation work and roll out for Technology Refresh of bandwidth, firewall, switches, access points to ensure network connectivity is in accordance with MENDAKI’s standards.

3.The IT intern will equip with the hands-on experiences with the skillsets and exposure to project implementation, cybersecurity exercises and management of IT assets.

4.Attending meetings where necessary and IT interns will learn to take minutes and requirements.

5.Other duties as assigned.

-The managing 's responsibilities include developing and implementing strategic plans and company policies, maintaining an open dialogue with stakeholders, and driving organizational success.

-To be successful as a manager you should be able to manage and advance a business's strategic objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders, and authorities.

Job Title : Project Manager

Location : Tuas

• Perform project planning activities and execute project implementation until closure
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Successfully manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Ensure creation and maintenance of comprehensive project documentation
• Participate and contribute to defining, maintaining and improving best practices, processes and methodologies in project management knowledge base

Requirements

• Bachelor’s degree or higher, preferably in the fields of computer science or engineering
• Minimum 15 years of information technology experience
• Minimum 10 years of experience as project manager in the information technology sector
• Solid technical background with understanding and/or hands-on experience in software development and/or hardware infrastructure setup
• Good client-facing and internal communication skills
• Good written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Must be willing to travel when needs arise
• Strong working knowledge of Microsoft Office and Microsoft Project
• Strong international project management experience
• Proficiency in Portuguese is a plus
• PMP / PRINCE II certification is a plus

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.

• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.

• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.

• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.

• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.

• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.

• Work with Security teams to facilitate completion of penetration testing and remediation of findings.

• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results. Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.

• Provide systems input during the specification phase (e.g., effort estimates, highlevel delivery plan) based on impact assessments.

• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high quality product deliveries.

• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.

• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.

• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Degree in Computing or related discipline to support job requirements.

• At least 7 years of experience in Program/Project management under a Project Delivery.

• Experience in project management, business analysis, business process reengineering.

• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.

• Adaptable and comfortable working in a dynamic environment.

• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).

• Strong client management and interaction experience.

• Strong persuasion and negotiation skills including conflict resolution skills.

• Strong analytical and critical thinking skills, meticulous with attention to details.

• Ability to identify and improve on work & process inefficiencies.

• Proficient in MS Project, Confluence, JIRA.

• Proficient with SDLC, AGILE methodologies.

• End to end implementation of any of the following in a Financial Services Industry would be an advantage:

o Cloud related solutions

o Infrastructure / Network related solutions

o Endpoint / Workplace Technology related solutions

o Active Directory / Identity Management related solutions

Soft Skills

• Good organization skill, able to multi-task and work under pressure.

• Adaptable and comfortable working in a dynamic environment.

• Excellent time management and can prioritize work.

• Strong analytical and critical thinking skills, and meticulous with attention to details.

• Team player, able to work independently or in a team with minimal supervision.

• Good communication, writing and presentation skill.

• Good stakeholder engagement and vendor management skills.

Job Responsibilities

• Design and execute the standardization of workplace and infrastructure solution across the group, taking into consideration industry best practices and regulatory requirements.

• Implement and manage workplace technology solutions including end users’ devices, telephony, collaboration and office productivity tools, managed print. These will include the focus on Microsoft 365 suite, including emerging technologies like Microsoft Co-Pilot.

• Implement and manage network infrastructure such as WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access and other network enabling technologies and applications.

• Implement and manage the Service Desk to handle service requests and incidents.

• Drive workplace technology and infrastructure service recovery to reduce system downtime and impact to internal users and external customer.

• Track service providers SLAs.

• Experimentation and recommendation of new workplace technologies. Keep abreast with technology development in the industry and regulators.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a combination of relevant professional experience.

• More than 5 year’s relevant working experience in managing Workplace Technology and infrastructure. Financial services industry experience preferred but not mandatory.

• Experience in implementing and managing Microsoft infrastructure (i.e. Microsoft 365), including Active Directory, ADFS, Azure AD, SCCM, end point management tools.

• Familiar with WAN routing protocols, QOS, COS and experienced with Telco’s business and operations and network protocols like DHCP, TCP/IP, and VPN.

• Relevant certifications in Workplace Technology and Networking preferred but not mandatory.

• Strong technical, analytical and engineering competencies with hands-on experience in managing workplace and infrastructure environments.

• Customer and service centric and able to communicate concisely and clearly with non-IT-savvy users.

• Knowledge of ITIL framework and IT service management concepts and Agile methodologies.

Responsibilities:

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below

• Oversight and management of Operation JIRA support tickets coming in for the system
• Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
• Communicating directly with users to help resolve their issues
• Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Responsibilities:

• You will be part of the project team to assist clients in the Built Environment industry to embark on their digital transformation journey. You will be instrumental in:
• Working with stakeholders which includes client teams, industry practitioners, technology providers and research institutions to adopt latest digital technology and develop solutions to support the built environment;
• Evaluate the feasibility of the various new and emerging methodologies and technologies;
• Assist in the formulation, testing and providing recommendation to various aspects of digital transformation in project, organisation and industry-wide implementation.
• Strong familiarity and knowledge of Singapore Authorities’ regulations for buildings
• Strong familiarity with Opendata format such as Industry Foundation Classes (IFC)
• Experience of solving the technical problems faced by the project team and the problems related to the operation of the project
• Experience of guiding the project team to perform the necessary quality control tests of the created or received BIM models; Experience of checking the delivery and receipt of digital models and the coordination process with the relevant people; Strong familiarity and Knowledge of architectural and construction management practices

Requirements:

• A bachelor’s degree in architecture, Engineering, Construction Management, or a related field is generally preferred.
• Advanced degrees or certifications in BIM, project management, or related fields can enhance prospects (e.g., LEED, PMP, or specific BIM certifications).
• 7+ years of experience in BIM management or related positions, demonstrating leadership in large-scale projects.
• Extensive experience in developing BIM execution plans, setting up project standards, and ensuring compliance with industry best practices.
• Proven experience in leading BIM implementation on projects, managing BIM workflows, and collaborating with multidisciplinary teams.
• Experience in leading modelling efforts, mentoring junior modellers, and overseeing quality control of models produced by the team
• Strong interpersonal skills to facilitate collaboration between architects, engineers, contractors, and other stakeholders.
• Advanced proficiency in BIM software and tools (e.g., Autodesk Revit, Navisworks, Civil 3D, BIM 360).
• Understanding of modeling techniques, data management, and visualization tools.
• Knowledge of building codes, regulations, and standards relevant to the construction industry.
• Collating and reconciling data and information from various sources to ensure completeness and accuracy
• Good command of spoken and written English
• A keen interest in digital technology will have an added advantage.

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Commercial and Investment Banking (CIB) Technology, Payments Technology team, you will be accountable for end-to-end technical delivery across Regulatory initiatives as well as implement new regulatory requirements. You will serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems

• Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture proactively

• Contributes to software engineering communities of practice and events that explore new and emerging technologies

• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems

• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience

• Bachelor’s Degree in Computer Science or equivalent

• Hands-on practical experience in system design, application development, testing, and operational stability

• Proficient in coding in one or more languages

• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others

• Familiarity with troubleshooting common networking technologies and issues

• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision

• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team

• Ability to initiate and implement ideas to solve business problems

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies

• Exposure to cloud technologies

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=94257fa6ba4d15cd4f31192bbff1517a

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

• Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and regulators. We are a global function with over 2,500 professionals providing assurance across all of Citi's businesses.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Senior Auditor (Technology) - Hybrid (Internal Job Title: Senior Auditor I – C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Technology Senior Auditor role participates in the timely delivery of high quality, value-added assurance and audit reports for a portfolio of business activities, which meet the requirements of the Boards of Citigroup and Citibank, their affiliates and of Citi’s respective regulators, globally. The suitable candidate should possess relevant knowledge and skills required for auditing one or more areas covering Applications, Infrastructure, Information / Cyber Security, Continuity of Business, and Third Parties including IT Governance and the ITIL-based IT General Controls processes. Exposure to regulatory requirements relating to these areas, a good understanding of risk and controls and performing risk assessments of these functions is also essential.

Responsibilities:

• Understand and grasp the audit methodology, corporate standards, and internal control processes.
• Participate in technology audits by identifying key risks and controls, develop and execute control assessment plans, draft control issues and present them to the technology management, discussing practical solutions.
• Execute audit assignments through effective collaboration with other audit teams within budgeted timelines and costs.
• Monitor the risk and control environment of the Technology and Cybersecurity operations including emerging risks through the Business Monitoring process.
• Assess impact of applicable regulations to the technology processes and adequacy of controls for compliance.
• Develop and maintain effective line management relationships for a no-surprises approach.
• Assess appropriateness and sustainability of pragmatic solutions for risk mitigation.
• Learn and apply the data quality standards for high quality audit documentation.
• Actively contribute to the automated auditing initiative for efficient and continuous control monitoring
• Contribute to various corporate initiatives by active participation.
• Travel as necessary to deliver the audit plan (Less than 5% annually).

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications and Competencies:

• University Degree (preferably IT related)
• At least 7 years of experience of auditing or managing IT infrastructure systems or applications in a medium to large scale environment, preferably in Banking and Finance field, with strong understanding of related IT risks, controls, and regulations.
• Specific areas of experience should include Desktop and Server technologies including virtualization and Cloud operations, Databases, Middleware, data and voice networks, Software Development and Production Support practices, Cybersecurity management, and the ITIL general controls processes including IT Governance and IT Program/Project Management.
• Demonstrated analytical ability to understand IT control issues and related risks and controls, to identify root cause and recommending solutions.
• Strong written and verbal communications skills in English with ability to clearly articulate issues and facilitate identification and implementation of solutions.
• Preferred with relevant professional qualifications such as Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP).
• Preferred experience in designing or using Computer Assisted Audit Tools and Techniques (CAATTs)
• Working knowledge of the modern banking technology systems.
• Good project management and interpersonal skills.
• Travel as necessary to deliver the audit plan (Less than 5% annually).

A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei

The office automation environment is an important aspect of CDPQ strategy evolution, whose goal is to be connected everywhere, at all times, to support the organization’s globalization and deploy tools to foster collaboration. This includes the evolution of workstations, managing office automation tools, collaboration, videoconference and telephony.

Reporting to the Director, Desktop Support and International Offices, as Advisor, Technical Support for the Singapore office, the incumbent provides support, maintenance and troubleshooting for computers, peripherals and software follow established standards. The advisor contacts users, follows up on their requests and ensures they are completed. The advisor provides support to the Singapore office and other offices in the Asia-Pacific region.

What you will do

· Ensure contact with users regarding their incidents

· Analyze requests, diagnose and resolve software and hardware issues

· Proactively follow up on requests and ensure communication with users

· Install, configure, maintain, and relocate computers and peripherals

· Participate in production deployments according to established standards

· Document the problem resolution process for each intervention

· Document installation and repair procedures

· Participate in tasks related to various projects associated with the workstation

· Provide basic training on tools

· Provide on-call support outside of office hours

· Follow up with suppliers for various initiatives

· Act as the first point of contact for service requests related to equipment, software, applications, and network issues/Escalate high-priority issues to the director

· Provide training and first-level technical support for all major business applications used by CDPQ employees

· Responsible for IT onboarding of new hires and departures

Who you are

· Ambition

· Accountability

· Openness

· Collaboration

· Team spirit and ease of communication

· Ease and ability to advise

· Tolerance for ambiguity, ability to simplify proposed solutions

· Organizational skills, autonomy, and rigor

· Initiative spirit

What you bring

• Strong customer service skills with excellent interpersonal qualities
• Minimum 5 years of experience as a desktop technician
• Understanding of the reality of international support
• Proficiency in English, both spoken and written
• Ability to work under pressure
• Strong problem-solving skills
• Excellent knowledge of Windows, Office 365 (MacOS is an asset)
• Organizational and responsibility skills, team spirit
• Ability to install and move computer equipment as needed
• Singapore citizen or Permanent Resident preferred

Job Summary:
As a Tech Lead, you will be responsible for overseeing the design and development of high-quality solutions using OutSystems technology in AMCM engineering team. You will collaborate with cross-functional teams and stakeholders.

Job Responsibilities

• Lead a team of engineering resources.
• Work with Technology and business product owners on shaping project requirements and solutions and responsible for solution delivery.
• Understand business requirements and how they translate into application features.
• Work with business analysts to recommend updates to core systems to the team responsible for the development.
• Collaborate with a team of IT professionals to set specifications for new applications and develop user stories.
• Evaluate existing applications to reprogram, update and add new features.
• Develop technical documents and handbooks to accurately represent application design and code.
  Integrate software components and third-party programs and libraries.
• Troubleshoot, debug and upgrade existing software.
• Recommend and execute improvements to programs, systems, and processes.
• Create technical documentation for reference and reporting.

Job Requirements

• 8+ years of experience in software development in designing and developing enterprise applications.
• 5+ years of solid experience in designing and developing enterprise applications using OutSystems, Certified OutSystems professional (Mandatory).
• Proficiency in web and mobile application development using OutSystems (Mandatory).
• Deep understanding of No Code/Low Code theories and concepts, like Workflow Automation, Component Reusability, Rapid Prototyping, and integration using REST/SOAP (Mandatory).
• Familiar with microservices architecture and experienced in AWS cloud services
• Knowledge of object-oriented design and design patterns, and programming skills.
• Experience in designing and implementing APIs and Microservices.
  Knowledge of and experience with Frontend technologies is also desirable.
• Strong concepts of clean code principles.
• Experience with relational/non-relational databases.
• Able to understand and apply design patterns.
• Experience with container technologies (Docker or similar) is also desirable.
• Experience in vendor management.
• Interested in growing as a software engineer participating actively in the whole development cycle (frontend, backend, database, testing, DevOps...)
• Bachelor’s degree in management information systems, computer science, information technology, or other related field required.
• Must be driven and flexible enough to succeed in ambiguous and less structured situations.
• Fast learner, analytical and problem solver, keen to adopt the latest technologies in a challenging environment.
• Strong communication skills.
• Proficient in English.

** Candidate with similar tech stack but less experience will be considered for Assistant Manager position **

6-12 Technology, Computer Science & Robotics PLC Coach

Position Responsibilities

Middle School & High School Educator Responsibilities

• Foster a sense of student belonging by cultivating joy and purpose throughout the High School.
• Contribute to our commitment to extraordinary care by acting as an advisor for a small group of students and by teaching our advisory social-emotional learning curriculum.
• Identify essential learning and use a planning framework with standards, learning targets, real-world connections, and a culturally responsive curriculum.
• Design quality standards-based formative, summative and self assessments that provide students with frequent feedback and communicate students’ growth and achievement.
• Plan and implement engaging learning experiences that are inquiry-based collaborative, culturally responsive, and differentiated.
• Respond to learners’ diverse needs using responsive, measurable, and research-informed interventions and extensions.
• Utilize flexible, rigorous and adaptive Tier I instructional practices to allow students of all diverse language and learning styles to effectively access learning.
• Collaborate as a member of a Professional Learning Communities (PLCs) that creates a supportive community, plans curriculum, gives and receives feedback with one another, and engages in professional learning and reflection.
• Actively engage in professional learning and growth through regular observation and feedback cycles, walkthroughs, and reflection with Professional Learning Community Coaches and Principals, and external opportunities.
• Design and implement inquiry-based learning experiences in and beyond the classroom to prompt learners to question, investigate, create, and reflect.
• Demonstrate an understanding of interdisciplinary connections, teaching and/or learning.
• Creatively leverage flexible learning spaces and flexible grouping to provide for a variety of learning styles, ability levels, and educational backgrounds
• Integrate technology in innovative ways in daily instruction to enhance learning.
• Engage with students in meaningful activities beyond the classroom that extend student learning experiences (coaching, organizing field trips, sponsorship of clubs, events, overseas travel and/or community service projects, etc.).
• Strive for continuous self-improvement as a life-long learner.
• Model the Core Values in your interactions with all members of the school community.
• Lead and engage with students in meaningful activities beyond the learning spaces, which extend learning experiences for students (i.e. travel on Interim Semester, sports coaching, field trips, sponsorship of clubs, attend events beyond the school day, community service projects, etc.)
• Connect with and be available to parents and students during and outside of school hours (in person and via email communication)

Role-Specific Responsibilities

PLC coaches act as champions for their team by focusing on the growth of individual members as well as the collective. They do this in three ways: teaching, coaching, and leading.

• By teaching, they hone their own craft, serve as a model, and experience the same challenges as those they are coaching and leading.
• By coaching, they facilitate feedback, learning, and professional growth for individual team members.
• By leading, they cultivate the health of their team and guide their team’s collective focus on enhancing student learning and well-being.

Teach

• Demonstrate willingness to be open to teaching a variety of different Technology, Computer Science & Robotics courses from grade 6 through 12 from foundational to advanced studies courses. Tentative teaching assignment for 25-26 is in the middle school.
• Demonstrate an understanding of interdisciplinary teaching and learning
• Be able to co-teach in a flexible learning environment for any interdisciplinary courses assigned and/or with a Learning Support educator

Coach

• Use the SAS Guidebook to Teaching to coach on high quality culturally-responsive instructional practices in the learning space
• Observe instruction, analyze student work, and provide regular direct actionable feedback to coachee(s)
• Focus on individual and collective growth in both hard skills (e.g., pedagogy) and soft skills (e.g., trust, collaboration) and invest in development of own skill set related to teaching, coaching, and leading
• Coordinate team professional learning based on needs emerging from coaching experiences, data and current research
• Facilitate the goal setting, learning, monitoring and reflection process with the team. Support coachees and PLCs to ensure their goals are focused on measurable student learning outcomes and/or school/division priorities
• Demonstrate a willingness and ability to build and sustain trusted professional relationships with teachers, leaders, and other coaches. This may involve demonstrating a willingness to be a learner, to be vulnerable, and to establish a conducive working rapport with educators that enables them to grow and learn in their teaching practice.
• Collaborate with other PLC coaches and participate in PLC coach professional learning related to: working with adult learners, giving feedback, providing coaching, and regularly giving input into the PLC coach model

Lead

• PLC Support and Leadership
  • Lead and/or support PLCs with engaging in the 5 question PLC inquiry cycle and ensuring roles and responsibilities within a PLC are distributed effectively and there are norms for collaboration.
  • Support PLC teams with collecting, organizing, and analyzing common assessment data. Review data across the department and focus on evidence of student learning and not-learning.
  • Support PLC teams with taking action based on student learning data.
  • Collaborate with school leaders on how to best meet team needs and implement school priorities focusing on culturally responsive practices to plan, teach, and assess, as well as social-emotional learning
• Instructional Leadership
  • Provide strong curricular and instructional leadership in the department.
  • Coordinate effective facilitation of department meetings and professional learning
  • Lead department members in fulfilling expectations and best practices in standards-based assessment, grading and reporting.
  • Lead the department and division in our journey towards a more personalized learning environment for students and collaborative work experiences with flexible learning environments. Collaborate with other coaches, specialists and the Office of Learning as needed to support individuals and teams transition to new practices.
  • Provide support and/or participate in subject-area reviews and/or coordinate colleagues' participation and lead review implementation.
  • Monitor and support subject-area instructional program alignment across all divisions (PS-12). Work with the divisional Principal Leadership team and the Office of Learning to ensure consistency and strong planning, instructional, and assessment practice.
  • Participate in and provide regular input at divisional leadership team meetings to contribute to shaping the division's academic direction.
  • (MS and HS) Provide support as needed to the division and/or Department Coordinators with the annual review of courses and information included in the Program Planning Guide and other division handbooks.
• Program Leadership
  • Collaborate with Department Coordinators, Office of Learning and/or divisional Principal/Deputy Principals on aligning talent, resources and the curricular and instructional program of the department.
  • Participate in the hiring process for open positions within the department and provide hiring input to divisional principals.
  • Participate and lead in professional development and new faculty onboarding for designated days during new faculty week each year.
  • Work collaboratively with Office of Learning, Department Coordinators and/or team leaders on other needs of the department or grade level as needed.

Position Requirements & Qualifications

• Bachelor’s Degree in relevant field
• Master’s Degree in relevant field preferred
• Teaching license or a degree in education
• At least two years of full time teaching experience preferred
• Standards-based curriculum experience preferred
• Excellent verbal and written English language skills
• Confident technology skills for teaching and administrative tasks

Working Requirements

• Sponsoring and/or coaching after school activities or sports are part of the responsibility of the professional educator. Therefore, faculty shall be available to coach and/or sponsor an athletic team or other extra curricular activity. Each faculty member is expected to do a minimum of one category 1 activity or sport per year.
• Mandatory attendance of weekly faculty meetings beyond the school day, new hire orientation and educator professional learning days.
• Chaperone and participate in a minimum of four evening and/or weekend school activities each year, as assigned (including Back-to-School Night, conferences, and more).
• SAS faculty members are expected to commit to chaperoning learning experiences including those requiring overseas and/or overnight excursions, including but not limited to High School Interim Semester or Middle School Classroom Without Walls, and curricular trips.

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Providing IT technical and administrative support for a variety of company software application and company hardware including setup & troubleshooting

• Providing technical support in pre- and post-implementation and maintenance for existing systems and IT related projects

• Conducting training to staffs when required

• Continuously analysing, identifying & executing value creation opportunities for our Integrated IT system

• Working closely with relevant stakeholder for IT related improvement and issues

• Basic knowledge in Active Directory and Microsoft 365 administration

• Server and infrastructure knowledge

• Working on Ad hoc projects and other IT related matters

Requirements

• Preferably Diploma/Degree in Information Technology, Computer Science or related discipline

• Possess knowledge and Experience in IT infrastructure such as ERP system optimisation, managing ERP enhancement requirements, servers etc

• Good knowledge of standard Microsoft Products with emphasis on Windows and Office programs

• Able to multi-task and have good time management skills

• Able to develop a good working relationship with all levels of users

• Able to work independently and self-directed

• Your passion for learning and growing will be a highly considered

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Manager in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 6 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation. Candidates with lesser experience will be considered at Associate Level.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security
• Familiarity with Technology Risks and Controls, Governance, Risk and Compliance tools.
• Knowledgeable in GRC tools configuration preferably with implementation experience in automating GRC processes using tools like Archer and Service now
• Working knowledge in the integration of the GRC tools with external data sources through API's and database integrations
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Base地：香港或新加坡 （偏好 新加坡）

岗位名称：量化交易员（高级/初级）

岗位职责：

- 参与量化交易策略研究和开发，包括算法、交易信号等；

- 利用交易系统开发实现交易算法和策略；

- 参与日常的策略维护、风险和交割等工作内容；

- 能够参与交易系统或平台设计；

- 以交易能力协助其他团队和部门；

任职要求：

- 至少1年的加密资产量化交易经验（中高级3年）；

- 熟悉加密资产交易市场/品种，包括但不限于现货/永续/期货/期权和defi相关的市场；

- 熟悉套利交易策略底层逻辑，包括defi领域；

- 至少熟悉Python，并能够快速学习工作中用到的语言和技术技能；

- 熟悉订单簿和市场微观结构分析；HFT/MM/Algo经验是加分项；

- 风险意识，自主性，能够承担和完成量化交易工作内容；

- 量化交易的热情和严谨

Job title: Quantitative Trader (Senior/Junior)

Key Responsibilities:

- Develop and assist the implementation of quantitative algorithms;

- Develop and improve trading algorithms through systematic and quantitative analysis;

- Involve in day to day trading operations/risk;

- Take ownership of trading strategies and make sure the algorithms run correctly;

- Contribute to the design of the trading system by bringing new ideas in order to improve performance;

- Support and help other teams with quantitative telent.

Key Requirements:

- At least 1 year of experience as cryptocurrency quantitative trader; (Senior must have 3+ years quantitative trading experience)

- Well versed with common crypto instruments and concepts such as perpetuals, funding, futures and options; Defi is a plus；

- Well knowledge and experience with arbitrage strategies, including DEX arbitrage;

- Skilled with relevant technologies such as Python and expected to learn a strongly typed language on the job;

- Well knowledge with orderbook and market microstructure; HFT/market making/algo trading experience is a plus;

- Demonstrated ability to work independently in an entrepreneurial environment to solve ad-hoc problems to minimise risk in unforeseeable market conditions;

- Love and passion for quantitative trading;

Job Description:

i. For Leave and Benefits management:

At least 5 years of working experience in information technology; of which at least 2 years of working experience in J2EE or related technology.

ii. For Data management:

At least 5 years of working experience in information technology; of which at least 3 years of working experience in data management.

Requirements:

● Diploma / Bachelor's degree in Computer Science, Information Technology, or related field.

● At least 2 years of experience in project coordination.

● Working experience in SQL and competent in SQL Programming is preferred.

● Working experience in SAP HCM with ability to perform data query via SAP programs/queries is preferred.

● Working knowledge of Microsoft Access is preferred.

Description

Region Director, Data Center Operations, OCI - Be a part of our organization supporting hyperscale distributed infrastructure for the cloud. Oracle’s Data Center team is rapidly expanding with new regions and sites across APAC. We’re looking for an experienced leader, with strong people management experience, business acumen and a well-rounded IT technical abilities (at scale) to lead the teams responsible for building and supporting our cloud data centers in the Asia.

Work with a world class team to develop, implement, and support cutting edge Oracle technology. Manages teams supporting and/or implementing multi functional and/or multi-location projects and/or systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria. Develops and manages an effective risk mitigation strategy for the project(s). Assists in the development of short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations. Successful track record as a manager. Detailed knowledge of technical and business concepts of a number of related applications areas.

Responsibilities

• Develops teams supporting and/or implementing multi-functional and/or multi-location projects and/or systems.
• Defines, documents, and manages scope, expectations, implementation approach, results and acceptance testing criteria.
• Develops and leads an effective risk mitigation strategy for the project(s).
• Assists in the development of short-, medium-, and long-term plans to achieve strategic objectives.
• Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met.
• Ability to influence thinking or gain acceptance of others in sensitive situations.
• Successful track record as a manager.
• Detailed knowledge of technical and business concepts of several related applications areas.
• Not only does this job involve running existing sites and their exponential growth but also involves bringing online our new regions in new territories, quickly, efficiently in a repeatable fashion.
• Providing leadership, direction, and operational excellence in the regional Data Centers.
• Working at a global level with peers to achieve consistency and avoid region variability at all costs.
• Establishing and development of teams to execute to requirements.
• Working with distributed teams and contributing to the success of his/her team and other related teams.
• Coaching and mentoring managers and individual contributors across the organization.
• Growing the team by recruiting and hiring top talent in diverse marketplaces.
• Lead and manage teams responsible for the availability of the Oracle’s Cloud Infrastructure in data centers as well as assist teams in bringing new regions online.
• This involves managing the physical sites, the teams that operate these sites, and managing the colocation partners we may use.
• This role is a manager of managers and as such you should be an experienced manager of diverse teams, able to navigate local customs, laws & employment directives, strong people management ability and a deep technical grounding in the physical aspects of IT Service Delivery.

Career Level - M4

Typical functions for day to day in the role are:

• Manage the day-to-day operations of all Data Center sites under your area, in a 24/7 mission critical environment.
• Responsible for ensuring timely delivery of services/tasks to meet project milestones.
• Working with project managers to guide their actions and provide ‘on-the-ground’ advice / support.
• Ensuring the quality benchmark is upheld for new sites / regions / deployments and being the gate keeper of this.
• Driving the delivery of improvements and providing detailed, concrete feedback in project reviews / lesson learned activities.
• Interacting across functional areas and teams (e.g., Engineering, Build, Site Selection, Business Operations etc.).
• Reacting to and managing any incidents that occur, driving resolution and After-Action analysis.
• Capacity expansions at all scales (rack additions, block additions, whitespace growth, new sites).
• Drive appropriate recruitment in different countries at a fast pace, ensuring the employment of high-quality team members with a passion for excellence.
• Driving a culture of continual improvement and learning throughout everything you do.

Managing and monitoring daily operations and activities on site.

· coordinating contractors and vendors

· Ensuring all on-site workers adhere to the health and safety regulations

· Implementing industry best practices and safety protocols

· Regularly checking inventory and placing orders for building materials

· Ensuring all equipment are in working order and good condition

· Leadership and management skills to better handle the tasks on site

· Organisation skill and Time management skill

· To communicate with all stakeholders & team members, to relay messages & instructions effectively

· Independent thinker & confident enough to make & execute decisions to solve daily issues

· Install electrical apparatus, fixtures and equipment for alarm and other systems

· Install safety and distribution components (e.g. switches, resistors, circuit-breaker panels etc.)

· Connect wiring in electrical circuits and networks ensuring compatibility of components

· Prepare and assemble conduits and connect wiring through them

· Prevent breakdown of systems by routinely inspecting and replacing old wiring and insulated cables, cleaning circuits etc.

· Perform effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged units

· Carry out electrical and system works using hand tools or power tools.

· Check wiring and electric status for danger and faults.

· Fit electrical system and equipment according to project specifications.

· Maintain tools and equipment.

· Perform task in accordance to safety procedures.

Job Purpose

To be part of the development team for global IoT projects. We have set direction on global system integration, with local in-process Quality enhancement projects to be carried out in the next few years. The candidate needs to possess the necessary skillset and experience to work together with the team on the development, and implementation of these projects.

Nature of Scope

1. Software development mainly related to digitalization, and process quality enhancement.

2. Support end-users in usage of Plasma and SAP and help to resolve any operational issues, including working together with vendors (HQ and SAP Vendor) if necessary.

3. Understand in detail, the operation flow, and usage of all local existing systems.

5. Support migration Activities of Existing Plasma Info Server to SAP.

6. Support & ensure successful implementation of Company-wide Automation (ERP/IoT) Projects.

Experience

1. At least 2 years of experience in software development for factory or warehouse automation

2. Proficient in VB6 and VB.Net Programming, SQL Programming, Oracle DB and PHP Programming

3. Experience in SQL database design

4. Able to travel to Indonesia (Batam) / Japan for work when required