KEY RESPONSIBILITIES

· Provide second-level technical support for datacenter and building networks, including WAN and LAN environments.

· Manage and maintain firewall systems, ensuring security policies and configurations are up to date.

· Troubleshoot and resolve issues related to various network devices, such as routers, switches, and load balancers.

· Collaborate with cross-functional teams to implement network changes and upgrades.

· Monitor network performance and security, identifying and addressing potential vulnerabilities and risks.

· Participate in the design and implementation of network solutions, ensuring scalability and reliability.

· Document network configurations, changes, and incidents according to standard procedures.

· Contribute to the continuous improvement of network support processes and best practices.

WHAT WE ARE LOOKING FOR:

· Proven experience in a network support role, with a strong focus on datacenter and building networks.

· In-depth knowledge of firewall management and experience with firewall technologies, including Checkpoint and Palo Alto.

· Proficiency in supporting a variety of network devices, including Cisco routers and switches.

· Familiarity with WAN and LAN technologies, including routing protocols and network segmentation.

· Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex network issues.

· Relevant certifications in network technologies, such as CCNA, CCNP, Check Point Certified Systems Administrator (CCSA), and Palo Alto Networks Certified Network Security Engineer (PCNSE), are advantageous.

EA License No. - 14C6941

Roles & Responsibilities

• Single point of contact for all IT issues and escalations.
• Relationship Management able to engage and resolve IT infrastructure technical issues for senior executive VIP stakeholders with least turnaround time.
• Excellent troubleshooting skills on Windows 10, Azure, AD, SCCM, Ivanti and 0365.
• Experience of using elevated privileges.
• Extensive knowledge of Autopilot Intune Build.
• Hands on experience of SCCM Application Deployment.
• Hands on experience of managing Active Directory EUC GP Management.
• Hands on experience of Citrix Storefront and VDI provisioning.
• Prior experience of troubleshooting Zscaler VPN issues.
• Experience in modern EUC/services hosted on Azure.
• Good awareness of Ivanti Control App Controls.
• L1 support for Legal & General business applications (Bloomberg, Refinitiv Eikon, Lipper, Macrobond, Tradeweb).
• Experience of using GTA Remote Console and able to diagnose and resolve technical incidents remotely.
• Able to diagnose and resolve Dell Laptop Hardware faults.
• Able to resolve faults with all Microsoft Products such as Teams, MS Office and O365.
• Troubleshoot and resolve technical problems relating to facilities - wireless networks, peripheral device such as printers, scanners, and mobile/smart phones.
• Stakeholder and Vendor Management skills and able to work with global teams for resolution of incidents.

Must Have

• Excellent knowledge of Windows 10 O/S
• Excellent communication skills and able to converse with management at all levels.
• Troubleshooting skills and able to resolve problems independently.
• Good knowledge of AD and other EUC tools outlined above.
• Flexible working hours as per business requirements.
• ITIL Service Framework.

Good to Have

• Windows 10 Tech Support
• ITIL Certified
• Work Experience in Insurance Domain

I am currently working with a global Medical Device business that are looking for a Senior Electronics Engineer to work at their newly built custom-made facility in Singapore.

This is working on end-to-end R&D projects for a mix of new designs and upgrade work to the current portfolio. As the Centre of Excellence for R&D you will be designing products for the global market. The R&D lab is newly set-up and will be continuing to grow in 2024.

There current team has a gap for people with FPGA design experience and they are willing to look outside the medical device industry to look at people who can bring this experience.

The Senior Electronics Engineer will be responsible for:

• Customize and implement hardware/firmware for company’s products.
• Participate in design reviews and collaborate with suppliers for enhancements.
• Develop and deliver electronics hardware, ensuring project deployment into production.
• Improve development processes, standardizing documentation, and sharing knowledge for innovation.

The Senior Electronics Engineer will be/have:

• Relevant experience preferably in Medical/Applied Device Industry
• FPGA experience
• Degree qualified

If you feel you would be suitable then please apply now.

Interested parties please get in touch with Piers Atkinson via [email protected] or Roselle Cuntapay via [email protected] for a confidential discussion.

Reg No.: R1871342

BeathChapman (Pte. Ltd.)

EA License No.: 16S8112

Responsibilities:
- Oversee deployment, change management, issue triage, and infrastructure management for overseas games and related components/systems, including game monitor systems and login services.
- Monitor and dashboard game observability to ensure reliability, scalability, and security.
- Understand game architecture, analyze potential risks (e.g., hidden troubles, performance bottlenecks), and respond accordingly.
- Facilitate daily communication and coordination among various teams.

Requirements:
- Bachelor’s degree or higher in Computer Science or a related field.
- Over 3 years of operations experience in Linux and Windows operating systems.
- Excellent sense of responsibility and teamwork spirit.
- Proficient in scripting programming (e.g., Bash, Python, SQL is a plus).
- Experience with worldwide online game live operations is advantageous.
- Willingness to work night shifts when required.

Duties and Responsibilities:

1. Key Result Area: Grow the Business and Achieve Sales Targets

• Generate and qualify new leads and subsequently contact and arrange for an appointment (via phone calls, LinkedIn, emails) to meet them in person for an introduction and/or sales presentation.
• Provide professional services to current and new clients through consultative selling, cross-selling or up-selling the company’s products and/or services that may benefit them.
• Establish and maintain strong and lasting relationships with clients as a trusted advisor by regularly updating them with company’s new products and/or introducing innovative solutions, and providing continuing pre-sales and post-sales support in managing and meeting their expectations.
• Maintain a high degree of technical knowledge to effectively engage in business discussions with clients across industries, and to co-create feasible solutions to address any of their engineering concerns throughout the selling process.
• Able to think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Develop and/or customise relevant materials and presentations that explain key product features and viable technical solutions to benefit clients and prospects.
• Manage accounts effectively throughout the sales cycle – Prospecting, Business Development, Deal Confirmation and Post-Sales Support.

2. Key Result Area: Coordinate Sales Efforts to Support Growth and Achieve Sales Targets

• Coordinate sales effort with Client Service Executives (CSEs) and members from other departments.
• Liaise with CSEs to interpret customer requirements, jointly deliver appropriate solutions and manage client expectations with the end-goal of sales in mind.
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors’ movements.
• Prepare costing, tenders, proposals and quotations to current and new clients. Responsible for document account activities, generate reports, and keep records of business transactions with clients and suppliers.
• Negotiate with current and new clients on contracts and sales orders.
• Coordinate and collaborate with external strategic partners, including key vendors/contractors to effectively close business deals.
• Provide weekly report updates of sales, pipelines, leads, opportunities and sales activities.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Collectively resolve clients’ complaints by investigating problems and developing effective solutions to satisfy their needs.

3. Key Result Area: Maintain High Quality Customer Service

• Respond to complaints from clients and give after-sales support on a timely basis.
• Provide technical support and advice for clients and refer to engineer specialist to determine if query is to be redirected to factory if it is beyond current team’s expertise.
• Inform clients of unforeseen delays or problems and seek alternative arrangement to reduce inconvenience.
• Maintain proper documentation of clients’ contacts and sales services provided.
• Ensure responsive services with follow ups, build strong relationships with existing and prospective clients to secure new or additional sales.
• Maintain quality service by establishing and enforcing the company’s service standards.
• Become a valuable and helpful resource in all of dealings with clients by providing relevant information and guidance, research and recommended solutions with a friendly reputation in the industry.

4. Functional Competences

• Able to sell, up-sell and cross-sell.
• Able to plan, organise and prioritise tasks.
• Possess an aptitude in problem-solving.
• Able to work well in a fast-paced environment.
• Capable of collecting, analysing, processing and storing information.
• Good team working and communicating skills, both verbal and written.
• Able to manage relationships and expectations at various levels.
• Good interpersonal skills (approachable, positive, motivated, go-getter attitude).
• Possess computing skills, including MS Word, Excel, Outlook and conferencing software.
• Maintain relevant skills and knowledge by attending essential trainings and workshops.
• Continuously identify opportunities for further improvement to current sales processes.

Requirements:

• Possess at least a Diploma in Engineering
• Preferably at least 3 years of experience in technical and/or engineering sales preferably in refineries/petrochemical plants/pharmaceutical plants or related industries.

Interested candidates kindly APPLY or send in your resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg No : R1989151

We are looking for an individual on behalf of our esteemed client who loves a challenge and dare to disrupt the status quo!

An ideal candidate would be an independent, pro-acve, and ambious individual who is commited to making a meaningful contribuon. The candidate will play a leading role in supporng client engagements, as well as utilising strong technical experience to implement IAM soluons that best fit our clients’ needs.

What would you do:

• Work with clients to understand requirements and propose solutions
• Deploy and configure Access Management solutions
• Review and advise on security design and remediation projects
• Mentor and groom junior teammates

Ideal Experience:

• 3 years of professional work experience as Access Management Consultant/Engineer
• Ability to deliver Access Management project across all aspects (eg. Analyse, Design, Develop, Configure, Test, Deploy, Document)
• Background in delivering and working with major Access Management vendors or service provider

Ideal Skills:

• Deliver Access Management Strategy
• Understanding of Single Sign On Principles (SAML, WS-Fed, OAuth2 & OIDC)
• Understanding of Identity Federation, PasswordLess & MFA concepts
• Experience in deploying and configuring at least one of the following solutions: PingFederate, PingOne, PingID
• Basic knowledge in Cybersecurity (encryption, signature, PKI)
• Basic knowledge in network (routing, balancing, firewall)
• Strong written & verbal communication skills

Bonus Experience:

• Product certification from PingIdentity
• Knowledge of Azure AD & SailPoint
• Scripting (PowerShell/Bash)
• Understanding of directory functioning