職責：

• • 識別並創造銷售機會，以滲透零件銷售和主要現有產品的新客戶
  • 為公司客戶提供服務並管理整個銷售週期
  • 跟進客戶詢問
  • 與客戶建立牢固且可持續的關係
  • 任何其他指派的臨時職責

要求：

• • 工程文憑（任何）
  • 歡迎應屆畢業生
  • 優先考慮至少1年工作經驗
  • 技術傾向，有半導體產業銷售經驗者優先
  • 雙語，具有良好的溝通能力（口頭和書面）
  • 良好的演講技巧
  • 出國旅行的意願

好處

• • 5天工作
  • 運輸索賠
  • 手機索賠
  • 醫療保險
  • 年假、醫療假、兒童照顧/家庭護理假

Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Any other ad hoc duties assigned

Requirements:

• Diploma in Engineering (any)
• Fresh grads are welcome
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Bilingual with good communication skills (verbal & written)
• Good presentation skills
• Willingness to travel oversea

Benefits

• 5 days work
• Transport claim
• Handphone claim
• Medical insurance
• Annual, Medical, Childcare/Family care leave

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Job Description

• Expertise/ working/ practical knowledge of containerization platforms – particularly openshift
• Working/ practical knowledge of operating environments & platforms – virtual machines, Linux, Windows; databases – MariaDB. MSSQL; application/middleware/web servers – jboss, ssh, apache, tomcat, kong, nginx
• Fundamental understanding of networking – network load balancing, DNS
• Working/ practical knowledge in security – server / os hardening, ssl, network vulnerability assessments, penetration testing; component security
• Troubleshooting; technical advisory/ consultations; project status reporting; organize calls with partners
• Work in multicultural & multiracial environment.

EA Number: 11C4879

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

An Infrastructure Engineer is responsible for designing, building, deploying, and maintaining the IT infrastructure that supports a company's operations. This includes hardware like servers, storage devices, and networking equipment, as well as software like operating systems, databases, and virtualization platforms.

Design and Architecture:

• Designing and planning the infrastructure to meet the organization's needs.
• Creating and maintaining technical documentation for the infrastructure.
• Ensuring the infrastructure aligns with industry best practices and security standards.

Implementation and Deployment:

• Deploying and configuring hardware and software components.
• Integrating new infrastructure components with existing systems.
• Performing system upgrades and migrations.

Maintenance and Support:

• Monitoring system performance and identifying potential issues.
• Troubleshooting and resolving technical problems.
• Performing regular maintenance tasks like backups, updates, and security patches.
• Providing technical support to end-users.

Security:

• Implementing security measures to protect the infrastructure from threats.
• Conducting regular security audits and vulnerability assessments.
• Responding to security incidents and implementing corrective actions.

Automation:

• Automating routine tasks to improve efficiency and reduce errors.
• Developing scripts and tools to streamline infrastructure management.

REQUIREMENTS

• Strong understanding of networking concepts (TCP/IP, routing, switching).
• Proficiency in server administration (Linux, Windows).
• Knowledge of virtualization technologies (VMware, Hyper-V).
• Familiarity with scripting languages (e.g. Bash).
• Problem-solving and troubleshooting skills.
• Excellent communication and documentation skills.

An Infrastructure Engineer (IE) is responsible for designing, building, deploying, and maintaining the IT infrastructure using the latest technology for our Customers as well as internal in house systems. An Infrastructure Engineer requires all the IT systems that support businesses of any size to function efficiently. Infrastructure here includes Internet connectivity, security, cabling, servers and networking, virtualization platforms, storage area networks and any infrastructure related technologies.

With the expertise, Infrastructure Engineers ensure all of the systems within an organization function seamlessly. They work on site or remotely by evaluating all the systems within an infrastructure. Engineers may also be required to interact with all vendors on behalf of the customers or company concerning the infrastructure.

Infrastructure Engineer should be knowledgeable about network and security concepts, SAN technology and storage, and tuning techniques and system performance configuration and they should have exposure to networking in Windows server and Linux, TCP/IP environment, virtualization technologies, and OS performance monitoring.

Infrastructure Engineer needs good communication skills and must be able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas of the Company and use a strong customer service orientation to ensure that all service requests and incidents are resolved in a professional manner. They share their expertise and provide individual training and support to their technical colleagues within TSG. Infrastructure Engineer works with other technical staff and vendors to provide IT services to all our customers.

Your job duties will include but not limited to:

· performing installation, configuration, administration, migration, maintenance, tuning, troubleshooting, patching and upgrading of the IT infrastructure;

· managing technical deliverables of any projects and determine deployment strategy with the Project Managers;

· assisting Project Manager to create project plans, project roles and responsibilities, tracking and reporting project status. Communicating delays and issues;

· producing, delivering, and maintaining appropriate documentation for systems in accordance with document control standards and procedures;

· attending to pre-sales call to conduct scooping and customer site evaluation, if any;

· assisting sales in proposal preparation and technical write-out including drawing, if any;

· researching for solution and proposed appropriate solution to enhance / resolve customer’s pain points;

· ensuring customer’s satisfaction is highest at all time

· monitoring and performing capacity and feasibility studies and resolve system related issues.

· providing assistance for the reduction in volume and mean time to recover incidents in your business unit by providing high-level, independent trouble shooting on technical issues;

· providing assistance to Technical Recovery plans, and taking part in technical recovery for major incidents within your defined area;

· working and cooperating with internal and external groups when required in order to fully support environments and maintain service;

· adhering and contributing to the definition and implementation of operating procedures and operability on new and existing systems, ensuring adherence to defined operations standards;

· adhering to change management procedures in defining, planning and implementing change in such a way that ensures appropriate coordination with other teams, minimizing service disruption, and ensuring adherence to Service Level Agreements;

· collaborating with business, third party vendors, developers, application support and technical operations groups to determine appropriate hardware/software needed and to resolve any issues impacting the application processes;

· staying abreast of recent developments in related technical community, including new technology and business news that may impact vendors’ ability to provide service;

· seeking out all information and to fully understand all aspects of each device’s technology configuration and all uses;

· approving engineering tools available to implement conforming changes;

· packaging, company approved hardened versions of targeted operating systems;

· ensuring stack of agents for management systems are properly installed and connected; and

· maintaining patch levels in accordance with change management and security standards.

· Any other tasks assigned by the respective Team Managers and Directors

Requirements

• Minumum 1 year's experience
• Bachelor's degree in a Computer Science or Information Technology field
• Professional qualifications such as MCSA Windows Server 2012 / 2016; or MCSE Productivity Exchange 2016; or MCSA Office 365
• Additional qualifications such as CCNA Routing and Switching, ; and/or CCNA Security; VCP in Data Centre Virtualization will be an added advantage
• Must have strong knowledge of enterprise backup solution such as Symantec, CommVault etc.

An Infrastructure Engineer (IE) is responsible for designing, building, deploying, and maintaining the IT infrastructure using the latest technology for our Customers as well as internal in house systems. An Infrastructure Engineer requires all the IT systems that support businesses of any size to function efficiently. Infrastructure here includes Internet connectivity, security, cabling, servers and networking, virtualization platforms, storage area networks and any infrastructure related technologies.

With the expertise, Infrastructure Engineers ensure all of the systems within an organization function seamlessly. They work on site or remotely by evaluating all the systems within an infrastructure. Engineers may also be required to interact with all vendors on behalf of the customers or company concerning the infrastructure.

Infrastructure Engineer should be knowledgeable about network and security concepts, SAN technology and storage, and tuning techniques and system performance configuration and they should have exposure to networking in Windows server and Linux, TCP/IP environment, virtualization technologies, and OS performance monitoring.

Infrastructure Engineer needs good communication skills and must be able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas of the Company and use a strong customer service orientation to ensure that all service requests and incidents are resolved in a professional manner. They share their expertise and provide individual training and support to their technical colleagues within TSG. Infrastructure Engineer works with other technical staff and vendors to provide IT services to all our customers.

Your job duties will include but not limited to:

· performing installation, configuration, administration, migration, maintenance, tuning, troubleshooting, patching and upgrading of the IT infrastructure;

· managing technical deliverables of any projects and determine deployment strategy with the Project Managers;

· assisting Project Manager to create project plans, project roles and responsibilities, tracking and reporting project status. Communicating delays and issues;

· producing, delivering, and maintaining appropriate documentation for systems in accordance with document control standards and procedures;

· attending to pre-sales call to conduct scooping and customer site evaluation, if any;

· assisting sales in proposal preparation and technical write-out including drawing, if any;

· researching for solution and proposed appropriate solution to enhance / resolve customer’s pain points;

· ensuring customer’s satisfaction is highest at all time

· monitoring and performing capacity and feasibility studies and resolve system related issues.

· providing assistance for the reduction in volume and mean time to recover incidents in your business unit by providing high-level, independent trouble shooting on technical issues;

· providing assistance to Technical Recovery plans, and taking part in technical recovery for major incidents within your defined area;

· working and cooperating with internal and external groups when required in order to fully support environments and maintain service;

· adhering and contributing to the definition and implementation of operating procedures and operability on new and existing systems, ensuring adherence to defined operations standards;

· adhering to change management procedures in defining, planning and implementing change in such a way that ensures appropriate coordination with other teams, minimizing service disruption, and ensuring adherence to Service Level Agreements;

· collaborating with business, third party vendors, developers, application support and technical operations groups to determine appropriate hardware/software needed and to resolve any issues impacting the application processes;

· staying abreast of recent developments in related technical community, including new technology and business news that may impact vendors’ ability to provide service;

· seeking out all information and to fully understand all aspects of each device’s technology configuration and all uses;

· approving engineering tools available to implement conforming changes;

· packaging, company approved hardened versions of targeted operating systems;

· ensuring stack of agents for management systems are properly installed and connected; and

· maintaining patch levels in accordance with change management and security standards.

· Any other tasks assigned by the respective Team Managers and Directors

Requirements

• Minumum 1 year's experience
• Bachelor's degree in a Computer Science or Information Technology field
• Professional qualifications such as MCSA Windows Server 2012 / 2016; or MCSE Productivity Exchange 2016; or MCSA Office 365
• Additional qualifications such as CCNA Routing and Switching, ; and/or CCNA Security; VCP in Data Centre Virtualization will be an added advantage
• Must have strong knowledge of enterprise backup solution such as Symantec, CommVault etc.

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Responsibilities:

• Provide technical support to escalations / cases relating to Network/ VM Systems, and document the escalation and resolution

• Provide troubleshooting and technical support via phone, web-based tools, and email.

• Provide 2nd level and up support for NOC and product team

• Provide Level 2 or 3 product and solution support

• Deployment of servers, workstations and network equipment (e.g. Microsoft Windows, Linux/UNIX Systems, Virtualization, Security and Application Management Solutions) network, endpoint and server solutions (eg, Network, Systems and Security Monitoring Systems, NGFW, IPS, IDS, SIEM, Routers, Network/Security Analysis Tools etc)

• Be Subject Matter Expert in assigned product categories

• Project manage deployment of IT solutions

• Presales Support for IT solution

Requirements:

• Minimum Bachelor holder in IT/ Communications Engineering

• Possesses at least 5 years of related Windows/NOC, network/server/endpoint support experience

• Experience in IT infrastructure management tools

• An up-to-date knowledge and understanding of business and industry needs as well as the technical demands

• Recognition of the importance of customer focus and/or of serving the needs of the end user

• Excellent communication skills, particularly the ability to communicate with staff who are not technically trained

• The skill to take on a variety of tasks and pay attention to detail

• Analytical and problem-solving ability

• Team-working skills and the ability to feel comfortable working with different work teams, clients and groups of staff across an organization

• Organizational skills and the ability to prioritize your workload

• Microsoft product, networking, virtualization, security solutions knowledge and professional certifications will be a plus

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Middleware Administration

• Responsible for providing technical services to support environment provisioning, software integration and projects from deployment planning, setup & testing, pre-production readiness to production cutover;
• Hands-on experience on Middleware technologies such as Webserver Apache, IIS, WebLogic, JAVA & .NET based Application server, SSO server, Scheduling and Enterprise Backup;
• Responsible for software upgrades and patching ensuring that the platforms are performing to their potential & meet security compliance;
• Collaborate with Cyber Security and identify solutions for remediation of vulnerabilities in the web and middleware infrastructure;
• Developing and maintaining infrastructure/process logs, documentation, process metrics and capacity trending will be part of the daily activities;
• Participate in 24/7 support by acting as an escalation point for any production issues;
• Responsible for monitoring and optimizing the performance of middleware systems. This may involve diagnosing and resolving issues related to scalability, throughput, latency, and overall system efficiency.
• Work closely with developers, system administrators, and other stakeholders to understand their requirements and provide technical support;
• Stay current with trends and incorporate emerging technology to benefit the platform for on premise and cloud solutions;

Requirements

• At least 3-5 years of Middleware support experience, preferably in large-scale government projects;
• Candidate with strong infrastructure/technical background with knowledge on message-oriented applications in cloud-native architecture will have an advantage;
• Strong understanding of high-availability architectures. Hands-on experience in Clustering, Load Balancing and failover management;
• Work under minimal supervision and take ownership of middleware incidents end to end
• A good working knowledge in UNIX-platform based Web-App administration is a must;
• Good verbal and written communication skills.
• Strong analytical and problem solving skills.
• Good interpersonal and team management skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions! The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Senior Infrastructure Engineer

Job Description

Provide operation and administration support on system infrastructure according to the agreed service levels.

• System administration;

• Backup and recovery administration;

• Server security administration;

• Performance and fault management;

• Report requirements; and

• Server management support.

Type of system infrastructure includes:

• Physical Servers;

• Virtual Machines (VMware, Hyper-V);

• Windows Active Directory (AD, DNS, DHCP, Group Policy) <- This is a must.

• Storage (SAN);

• Backup (Veritas, Backup-exec, backup appliance).

Type of Operating System includes:

• Windows Server 2016/2019/2022

• Experience with RedHat Linux is a bonus

Requirements

• Minimum 3 years’ experience in Microsoft Server administration

• Microsoft Certified Solutions Associate (MCSA)

• Design, deploy, and maintain the organization's system infrastructure, with a specific focus on Microsoft Office 365 (O365) technologies.
• Collaborate with cross-functional teams to understand business requirements and translate them into scalable and reliable system infrastructure solutions using O365.
• Act as the subject matter expert for O365, providing guidance and recommendations on best practices, security, and compliance.
• Monitor and proactively manage the O365 environment to ensure optimal performance, availability, and resilience.
• Perform system upgrades, migrations, and patches in coordination with the relevant teams and stakeholders.
• Develop and implement disaster recovery and business continuity plans for O365 services.
• Troubleshoot and resolve complex technical issues related to O365, including email, SharePoint, OneDrive, Teams, and other O365 applications.
• Provide technical support, guidance, and training to end-users and junior infrastructure team members.
• Stay up-to-date with the latest trends and advancements in O365 technologies, evaluating their potential impact and benefits for the organization.
• Collaborate with vendors and service providers to evaluate and implement new O365 features and enhancements.
• Maintain documentation related to system infrastructure design, configurations, and procedures.

Job Responsibilities

• Deploy, configure, manage and maintain virtualized infrastructure.
• For Virtualization ie VMware, Microsoft Hyper-V.
• For Storage ie HDS (Hitachi Data System), HPE, Dell, EMC, Lenovo, IBM.
• For Backup Software ie Veeam, Veritas BackupExec, Veritas Netbackup, Acronis, Arcserve, ShadowProtect.
• Create documentation, perform root cause analysis, quickly identify trends and recommend possible solutions.
• Troubleshoot network, hardware, and software related issues.
• Serve as a primary support and maintenance resource for customers.
• Perform required maintenance off hours and support 24x7 operations.
• Participate in requirements gathering.
• Present and promote solutions and services to highlight value add.
• Any other ad-hoc duties as assigned by supervisor.

Job Requirements

• 2+ year’s experiences in virtualization technology.
• Knowledge of server systems, storage systems, virtualization technologies and networking.
• Knowledge of data centre route/switch technology, backup/recovery in a virtual environment.
• Understanding of active directory architecture, DNS administration.
• Excellent written and oral communication skills, strong coordination and project skills.
• Strong customer experience mindset, listening, understanding and responding to customer needs.
• Assess and evaluate current virtual computing infrastructure, and provide recommendations for enhancements.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Key Responsibilities

· Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity and capacity requirements.

· Translate business requirement into infrastructure design.

· Work with service providers to design, develop, deploy and configure infrastructure to meet resiliency, availability and data integrity needs.

· Ensure compliance to Authority’s Technical Architecture and SG-TRM, as well as IM8 and Authority IT Policies.

· Manage Infrastructure projects and services to support application systems environments.

· Request to provision new VMs for new systems.

· Manage system architecture, resource planning, infrastructure performance and system hosting environment from server hardware till OS layer (Excluding hypervisor and Storage) in support of new applications.

· Main infrastructure single-point-of contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance and infrastructure performance testing.

· Handover Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to Operations Engineer upon commissioning and completion of PGP.

· Support Operations Engineer on Infrastructure and Systems.

· Assist in Infrastructure Architecture review, support and endorsement Review Hardening standards for OS, database.

· Hosting environment infrastructure on-boarding (design, setup, configuration, implementation, testing and commissioning of infrastructure components).

Understand systems operations environment is expected.

What we are looking for

· Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

· Hands-on experience delivering Enterprise Data Science and / or Big Data Platforms on AWS (Preferred) or On-Premise (Good to have).

· Hands-on experience with Linux RHEL (Preferred), Windows (Good to have), OS virtualisation technologies (Good to have), SAN storage (Good to have) and/or databases (Added advantage).

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Ability to analyse and identify comprehensive solutions considering all functional implications while developing a workable solution.

· Hands-on experience in in developing DevSecOps and MLOps pipelines, either on Cloud (Preferred) or On Premise (Good to have) would be an added advantage.

· Knowledge with database technologies such as Microsoft SQL Server and MySQL. Working experience with both structured and unstructured data sets would be an added advantage.

· Good appreciation of common Cyber Security Risks and Control. Knowledge on configuring popular Operating Systems (e.g.: Windows or Linux) and / or Middleware (e.g.: Apache, Nginx) against CIS standards would be an added advantage.

EA License # 14C6941

Responsibilities

• Manage IT infrastructure (including SDWAN and cybersecurity solutions), servers (including VM) and backup solutions (on-premises and cloud)
• Manage various IT assets including user PC, Retail POS and peripherals, printers (including barcode printers), electronic shelf labels, digital signage, mobile phones and tablets etc.
• Manage various SAAS solutions including Microsoft 365
• Problem solving, troubleshooting & user support
• Project management of IT initiatives
• Liaising with various external vendor solution providers
• User training, UAT, user/system documentation and change management.
• Assist in developing and implementing IT policies, protocols, procedures, solutions, and best practices including incident reporting on containment and remediation.
• Be part of project management team on IT initiatives (including system updates and migrations) starting from managing timelines, requirements gathering, specifications, sourcing of solutions, evaluation of solutions, managing implementation process including UAT, user training and system documentation.
• Assist to conduct regular system audits, regular checks on network and data security and testing to detect issues within the IT systems.
• Identify opportunities to improve and update software and systems for higher productivity.

Prerequisites

• Minimum 3 years work experience in IT support, systems administration, or network management, experience in setting up or maintaining basic infrastructure (networking, server setups) is a plus.
• Diploma in Computer Science, Information Technology, Network Engineering, or related field.
• Familiar with configuring and maintaining servers, workstations, and network devices.
• Good analytical, logical and problem-solving skills.
• Team player and able to independently and self-motivated.
• Able to communicate clearly with both technical teams and non-technical staff.

JOB DESCRIPTION – IT Infrastructure Engineer (Storage & Backup Platform)

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Shall perform the following administration activities for storage and automate them to the extent possible:
• Storage Area Network
• Provide Installation, administration and maintenance support for Storage Area Networkand Enterprise Backup.
• Health check and monitoring of the storage devices.
• Integrate the storage solution’s hardware and software into the customer’s operatingenvironment and ensure full interoperability.
• Regularly update the firmware.
• Ensure comprehensive documentation of the storage solution is in place.
• Prepare test plan in consultation with the customer to ensure the solution can functionfully.
• Enterprise Backup Administration and management of Symantec or Commvaultbackup environment.
• Backup job configuration and scheduling.
• Backup server performance tuning.
• Troubleshoot any backup related.
• Capacity planning for tape libraries and backup servers.
• Perform Disaster Recovery (DR) for all the critical systems and ensure successfulrebuild of Production or DR servers after each DR should the need arise.
• Identify potential changes and system improvements for consideration andimplementation (continuous improvements)
• Create, maintain and distribute reports of progress to Technical Operations Manager.
• Any other ad-hoc tasks assigned.

JOB REQUIREMENTS

• Minimum requirements the resource(s) personnel assigned must be a certified Storage (SAN) and/or Backup Administrator in administration and troubleshooting, in a 24×7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts).
• He/she is/are expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:
• Good knowledge of EMC, Hitachi, and Huawei storage systems
• At least 5 years of relevant working experience in infrastructure support is required forthis position
• Soft Skills:
• - Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• - Good problem solving and logic skills
• - Good communication skills (verbal and written) in English
• - Excellent customer management skills

Qualifications:

• - Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• - Information Technology Infrastructure Library (ITIL) foundation certification

Security Systems and Infrastructure Engineer

Location: Singapore

Employment Type: Full-Time

About the Role

Are you passionate about cybersecurity and IT infrastructure? Join an established consultancy firm and leader in providing cutting-edge cybersecurity solutions. We’re looking for Security and Infrastructure Engineer to strengthen our team and help clients secure their IT environments.

Key Responsibilities

• Analyze IT specifications to assess potential security risks.
• Install, configure, upgrade, and maintain security and network equipment.
• Secure networks using firewalls, password protection, RADIUS solutions
• Monitor network activity, troubleshoot issues, and escalate to higher-tier levels

Requirements

Systems Expertise:

• In-depth knowledge and hands-on experience with security systems:Firewalls - FortiNet, Checkpoint
  Anti-Virus
  Multi-Factor Authentication (MFA)
  Cisco ISE
  Microsoft Active Directory (including GPO expertise)
  Trend Micro, Splunk, Thales HSM, Microsoft Certificates.
  Advantageous: Exposure to IT infrastructure such as VMware ESXi, Vcenter, NetApp Storage, Cisco Network Switches. Networking Knowledge: Proficient in networking protocols and concepts (Layer 2-7, switching, routing).

Security Practices:

• Expertise in hardening end-equipment and OS

Review lac scripts and be involved with the solutioning team's discussions to provide feedback and validate improvements

Be involved in DevOps and Security domain discussions as part of your scope Design and implement infrastructure automation solutions using Terraform to manage cloud-based and on-premises environments.

Develop and maintain CI/CD pipelines to automate software deployments, infrastructure provisioning, and configuration management.

Conduct regular code reviews, perform testing, and maintain documentation to ensure the reliability and repeatability of infrastructure deployments.

Troubleshoot and resolve issues related to infrastructure automation, ensuring minimal downtime and optimal system performance.

Act as a hands-on technical advisor, mentoring peers and providing technical guidance on best practices for infrastructure automation and DevOps processes. Design and implement automation improvements to support large scale Linux, Windows, SAN storage, and virtualization environments (e.g. VMware) Perform provisioning and automation enhancements via scripting (e.g. Bash and Python) and centralized management tools.

Experience and skills requirements

Experience

Proven experience (3+ years) as an Infrastructure Engineer, DevOps Engineer, or similar role focused on infrastructure automation and laC.

Experience in adopting cloud security tools like Azure Security Centre, Sentinel

Good understanding of cloud security and solutioning concepts to get up to speed on design discussion

Expertise in using Terraform to manage cloud-based environments (e.g. AWS, Azure).

Strong proficiency in scripting and programming languages (e.g. Python, Bash, PowerShell) for automation and configuration management tasks.

Experience supporting virtualized environments on centralized storage, (e.g. Nutanix, VMware vSphere).

Certification

Bachelor's degree in Computer Science or a related field, and at least 5+ years of relevant work experience.

Added advantage with the following:

Good understanding of networking concepts, security best practices, and infrastructure architecture.

Strong operating systems management skills, with a proven background in Linux (RHEL/CentOS) administration, Windows administration experience a plus Tenacity to persevere and meet challenges head-on during project implementation Inquisitiveness to assess and understand the latest cloud technologies and features Excellent analytical and problem-solving skills, with an eye for detail

Strong ability to juggle multiple projects and work closely with various key stakeholders

Team player who is comfortable working in a highly collaborative environment and excellent customer service.

• L2 Systems Administration
• Microsoft 365 cloud technologies
• Azure cloud technologies

Job Scope:

• Perform L2 Systems Administration in system monitoring, management, disaster recovery and capacity planning
• Perform on-prem and cloud system management in Microsoft, AIX, Virtual (VMWare or Hyper-V), Azure and Microsoft 365 cloud infrastructure such as Entra ID, Exchange Online, SharePoint, Teams, etc
• Participate in design, system set-up and configuration, implementation and deployment of new servers and Azure Cloud Technologies
• Plan and manage IT resource for tasks / projects including budgeting and capacity planning
• Update technical documentation pertaining to systems administration for on-premise system, Azure and Microsoft 365 cloud infrastructure
• Perform system maintenance, upgrade, patches and incident resolution outside of working hours when required
• Any related ad-hoc duties as assigned

Requirements:

• Possess Certifications in Azure / Microsoft 365 technologies is advantageous
• Possess experience in system support and server administration including implementing and managing cloud infrastructure with strong understanding of cloud technologies
• Hands-on experience on administrating on premise’s Windows Server, VMWare vSphere and Hyper-V
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies such as virtual machines, application services, load balancer, SQL Managed Instance, site to site VPN, storage solutions, network, security, logging and monitoring
• Knowledge on AIX/ Unix and other IBM products. (IBM WebSphere MQ, WebSphere, Tivoli Storage Manager Backup) will be an advantage
• Possess good communication, problem-solving skill and analytical skills
• Project management experience

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

• Implement, operate, and maintain application infrastructure services aligned with business needs and government policies.
• Translate business requirements into infrastructure design meeting availability, capacity, resiliency, security, and continuity goals.
• Forecast budgets for projects and maintenance.
• Work with service providers to develop and deploy IT infrastructure, ensuring confidentiality, availability, and data integrity.
• Ensure compliance with agency IT policies and standards.
• Manage day-to-day infrastructure service delivery and support.
• Collaborate with government agencies to deliver application services.

Experience & Skills:

• Degree or Diploma in IT or related fields.
• Minimum 3 years (Engineer) or 5 years (Senior Engineer) of relevant experience.
• Hands-on experience in at least 1 full project life cycle (Engineer) or 3 life cycles (Senior Engineer).
• Strong strategic, customer-focused mindset and ability to address business challenges.
• Team player with organizational and communication skills.
• ITIL v3 Foundation certification preferred.

• Implement, Maintain and administer network, OS, Storage and backup
• Collaborate system development tasks to include design, implementation, integration and testing
• Provide on call, 24x7 supports for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolution

Requirements

Education / Experience:

• Degree in Computer Science, Computer Engineering, Information Technology
• Min 1 -3 years of relevant experience

Skill Sets:

• Knowledge of IT Infrastructure such as OS, network, storage and backup
• Passionate in new Technology and keen to pick up new skillsets
• Good team player and ability to work independently
• Able to manage Stakeholders
• ​Candidates with one or more of the following skillsets will have an advantage:

OS Skill in:

• Window servers( AD, DNS, Clustering)
• Linux (Redhat, Centos)
• Cluster
• Satellite
• Scripting
• Virtualization (VMware/HyperV/OVM/KVM)

Scripting Skill in:

• Linux Bash
• Linux Python
• Red Hat Ansible
• Windows Powershell

• Expertise/ working/ practical knowledge of containerization platforms – particularly openshift
• Working/ practical knowledge of operating environments & platforms – virtual machines, Linux, Windows; databases – MariaDB. MSSQL; application/middleware/web servers – jboss, ssh, apache, tomcat, kong, nginx
• Fundamental understanding of networking – network load balancing, DNS
• Working/ practical knowledge in security – server / os hardening, ssl, network vulnerability assessments, penetration testing; component security
• Troubleshooting; technical advisory/ consultations; project status reporting; organize calls with partners
• Work in multicultural & multiracial environment
• Occasional (rare) overtime

Main role and responsibilities
• Take ownership of multiple application products and its operational aspects of patching, application support etc. Eg, Websphere/IBM MQ/QlikSense/Sharepoint/Pega etc
• Take part in application architecture sessions with build teams to provide inputs on integration points like Web services, interfaces for MQ and SFTP
• Familiar with setting and defining operational processes.
• OS level patching
• Application-level patching
• Operational housekeeping and archival.
• Backup and recovery etc
• Familiar with Government level security concepts in hardening, scanning, security posture and mindset
• Troubleshooting Application and/or Infrastructure related problems
• Operational mindset to provide onsite support upon notice when issue occurs, including after office hours
• Monitoring and maintaining of IT system and application assets for the project

Top Must have skills / Primary skills
• Basic Networking Knowledge
• Basic Server Administration for Windows and Unix Operation systems
• Understanding of Enterprise 3-tier architecture

Good to have skills (Optional)
• Familiar with Agile process and tools so that can understand develop process and tools to support SDLC
• Scripting (Bash/Perl/Powershell etc)
• Familiar with Web application from end user interaction to backend servers and databases
• Knowledge on virtualization, containerization, and cloud computing infrastructure
• Familiar with IT Security Hardening and Vulnerability Assessment

Main role and responsibilities:

• Take ownership of multiple application products and its operational aspects of patching, application support etc. Eg, Websphere/IBM MQ/QlikSense/Sharepoint/Pega etc
• Take part in application architecture sessions with build teams to provide inputs on integration points like Web services, interfaces for MQ and SFTP
• Familiar with setting and defining operational processes.
• OS level patching
• Application-level patching
• Operational housekeeping and archival.
• Backup and recovery etc
• Familiar with Government level security concepts in hardening, scanning, security posture and mindset
• Troubleshooting Application and/or Infrastructure related problems
• Operational mindset to provide onsite support upon notice when issue occurs, including after office hours
• Monitoring and maintaining of IT system and application assets for the project

Top Must have skills / Primary skills:

• Basic Networking Knowledge
• Basic Server Administration for Windows and Unix Operation systems
• Understanding of Enterprise 3-tier architecture

Good to have skills (Optional):

• Familiar with Agile process and tools so that can understand develop process and tools to support SDLC
• Scripting (Bash/Perl/Powershell etc)
• Familiar with Web application from end user interaction to backend servers and databases
• Knowledge on virtualization, containerization, and cloud computing infrastructure
• Familiar with IT Security Hardening and Vulnerability Assessment

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

• To provide 1st level on-site support on organization end user operations
• Understanding complex technical issues and managing them within a fast-paced business environment
• Maintain, manage, administer, support and operate VMware VSphere and VMware Horizon VDI environments and applications
• Perform daily VMware VSphere and VMware Horizon VDI administration tasks including maintenance and upgrades, patches, hot fixes and security configurations
• Monitoring, alert and fine-tune of VMware VSphere and VMware Horizon VDI environments
• Assess virtual machine, VMware VSphere and VMware Horizon VDI applications risks and perform contingency planning
• Perform troubleshooting for VMware VSphere and VMware Horizon VDI workloads and assist with researching, evaluating and recommending related hardware, software and services
• Stay current on virtual machine, VMware VSphere and VMware Horizon VDI related technologies
• Provide on call, 24x7 support and standby on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages
• Create and maintain programmatic and technical documentation to ensure efficient planning and executionCoordinate with external parties and customers for problem resolutions
• Performing additional tasks and supporting special projects, as required
• As necessary, lead the post-delivery team to maintain and keep track of all post-delivery projects relating to
  - Workspace ONE, Zimperium, OnTalk and other client applications administrations, support and operations.
  - Inventory Asset list
  - Compile and deliver all forms of maintenance reports (e.g. installation report, incident report, preventive maintenance report, ISO report, Managed Services report and Etcetera)
  - All preventive maintenance schedules and ad hoc tasks

Requirements

Education / Experience:

• Diploma / Degree In Computer Science, Computer Engineering, Information Technology or related field
• Min 2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI

Skill sets:

• Technically inclined and hands on.
• Strong interest in exploration of new technologies
• Strong analytical skills, and high attention to detail.
• Good practitioner in ITIL Framework
• Exceptional customer focus and professional acumen
• Excellent organizational and time management skills, including the ability to manage multiple assignments and priorities in a fast-paced environment
• Understanding of negotiation, conflict and risk management skills
• Excellent vendor relation management skills
• Quality Escalation Management, Exception Handling, Costs/Overhead Management and Contract Renewal skills and ensure that all SLA are met
• Ability to act as a good team player demonstrating dedication, reliability, adaptability, initiative, good judgement and ability to work independently
• Candidates with one or more of the following skillsets will have an advantage:
  - Experience with supporting enterprise virtualized environment on Desktop, OS, Client Applications and Mobile Phones a plus

OS Skill in:

• Window Clients/Servers
• Linux (Red Hat, Centos, Ubuntu, Etcetera)
• Backup and Recovery Application