IT INFRASTRUCTURE ENGINEER RESPONSIBILITY:

The IT Infrastructure Engineer is responsible for the implementation, operation and maintenance of application infrastructure services that meet application requirements and business needs, and is aligned to Government’s policies, standards and procedures. The IT Infrastructure Engineer will get to:

• Engage stakeholders to translate business requirement into application infrastructure design and services to meet the intended availability, capacity, resiliency, security and continuity requirements;

• Forecast budget needed to support the project initiatives and maintenance contracts;

• Work with service providers to design, develop, deploy and configure IT application infrastructure projects to meet confidentiality, availability and data integrity needs;

• Ensure Agency’s Technical Architecture and application infrastructure are in compliance with IM8 and Agency’s IT Policies and Standards;

• Manage day-to-day delivery and support of application infrastructure services; and

• Collaborate with other government agencies and central services teams to facilitate and deliver government-wide application services.

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in IT, computer or related disciplines

• Minimum 3 years of working experience for Engineer and 5 years of working experience for Senior Engineer • Hands-on experience in at least 1 full project development life cycles for Engineer and 3 full project development life cycles for Senior Engineer

• Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges

• Results and customer oriented mind-set

• Team player with strong organization and people handling skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• ITIL v3 Foundation certification preferred

Role: IT INFRASTRUCTURE ENGINEER

RESPONSIBILITY

The IT Infrastructure Engineer is responsible for the implementation, operation and maintenance of application infrastructure services that meet application requirements and business needs, and is aligned to Government’s policies, standards and procedures.

The IT Infrastructure Engineer will get to:

• Engage stakeholders to translate business requirement into application infrastructure design and services to meet the intended availability, capacity, resiliency, security and continuity requirements;

• Forecast budget needed to support the project initiatives and maintenance contracts;

• Work with service providers to design, develop, deploy and configure IT application infrastructure projects to meet confidentiality, availability and data integrity needs;

• Ensure Agency’s Technical Architecture and application infrastructure are in compliance with IM8 and Agency’s IT Policies and Standards; • Manage day-to-day delivery and support of application infrastructure services; and

• Collaborate with other government agencies and central services teams to facilitate and deliver government-wide application services.

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in IT, computer or related disciplines

• Minimum 3 years of working experience for Engineer

• Hands-on experience in at least 1 full project development life cycles for Engineer and 3 full project development life cycles for Senior Engineer

• Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges

• Results and customer oriented mind-set

• Team player with strong organization and people handling skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• ITIL v3 Foundation certification preferred

Position Summary:

We are looking for a dynamic Infrastructure Engineer with a strong background in Cloud & DevOps technologies. The ideal candidate will have a proven track record of automating infrastructure operations, improving deployment efficiency, and optimizing cloud environments.

You will work closely with cross-functional teams to design, implement, and maintain automation pipelines and cloud solutions that enhance the scalability, security, and reliability of our systems.

Key Responsibilities:

• Collaborate with Cloud and DevOps teams to ensure efficient cloud infrastructure operations, focusing on AWS Cloud.
• Automate infrastructure provisioning, configuration management, and application deployment processes using tools like Ansible and other DevOps technologies.
• Design, develop, and maintain robust AWS native CI/CD pipelines for seamless software delivery.
• Develop, Implement and manage infrastructure as code (Terraform) to automate cloud environments, ensuring consistency, security, and scalability.
• Monitor and troubleshoot infrastructure issues, ensuring system reliability and uptime.
• Maintain and update documentation of processes, systems, and configurations.
• Continuously improve automation processes to support development and operations efficiency.
• Stay up to date with industry trends and advancements in automation, DevOps, and cloud technologies.

Required Skills & Qualifications:

• 4-6 years of experience in AWS Cloud, Infrastructure Automation using Ansible.
• Strong hands-on experience with Ansible and DevOps tools (Jenkins, Bitbucket, Code Pipeline, etc.).
• At least 2 years of experience in AWS native DevOps tools.
• Solid understanding of cloud infrastructure, networking, and security best practices.
• Proficiency in scripting languages like Python, Shell, or Bash for automation tasks.
• Experience with infrastructure as code (IaC) tools such as Terraform and/or CloudFormation.
• Experience in automating server/VM creation and provisioning.
• Ability to automate the configuration of network policies and rules.
• Strong troubleshooting and analytical skills to resolve complex issues efficiently.
• Excellent communication skills and the ability to work collaboratively with cross-functional teams.

Good to Have:

• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer).
• Experience with container orchestration.
• Familiarity with monitoring and logging tools (e.g., ELK, Grafana, CloudWatch).
• Experience in implementing CI/CD pipelines for cloud-native applications.
• Knowledge of security best practices in cloud environments.

Soft Skills:

Being a Team Player

• Conducting regular check-ins with your team.
• Engaging actively with teammates and colleagues to promote collaboration and cohesiveness.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong documentation skills.
• Self-motivated and possess strong analytical skills, sharp and meticulous.
• Strong interpersonal skills and good time management skills.

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Skillset : Azure, Professional, Cyber Security Governance, Risk & Co

• Familiar working with Microsoft Azure
• Day to day security monitoring on the Azure security alerts, DSM alerts and any other custom alerts related to security.
• Day to day operation of administration and support on Microsoft Cloud Defender, Logs Analytics Workspace, Network Security Groups and Azure Trend Micro Cloud One
• Incident management and resolution, raising tickets to Microsoft and Trend Micro to support and rectify any problems.
• Software upgrade of TrendMicro Cloud One to remediate any vulnerabilities and to get the most out of security administration enhancement
• Support on the vulnerability management in GCC to recommend the mitigation actions to the system OIC and GCC infra
• Conduct queries on the log analytic to support cyber proactive investigation as per Cyber needs.
• Some Knowledge of scripting , az cli, PowerShell , KQL and Logic Apps is advantageous

Position Overview:

We are seeking a skilled Cloud Engineer with a strong background in network engineering and cloud computing. In this role, you will design, implement, and manage robust cloud infrastructure solutions, ensuring high performance, scalability, and security for our systems.

Key Responsibilities:

· Design, deploy, and manage AWS cloud infrastructure to support business needs.

· Collaborate with network teams to integrate cloud-based solutions with on-premises systems.

· Optimize cloud performance, monitor usage, and implement cost-saving strategies.

· Ensure security and compliance by implementing AWS best practices and security controls.

· Manage VPCs, load balancers, security groups, and networking components within AWS.

· Troubleshoot and resolve infrastructure issues, ensuring high availability and reliability.

· Create and maintain infrastructure as code (IaC) using tools like CloudFormation, Terraform, or similar.

· Collaborate with cross-functional teams to support business and technical objectives.

Required Skills and Qualifications:

· Proven experience as an AWS Cloud Engineer or similar role.

· Strong knowledge of networking concepts, including routing, VPNs, firewalls, and DNS.

· Proficiency with AWS services such as EC2, S3, RDS, Lambda, CloudWatch, and VPC.

· Hands-on experience with infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation).

· Familiarity with Linux/Unix environments and scripting (e.g., Python, Bash).

· Excellent problem-solving and troubleshooting skills.

· Strong understanding of cloud security principles and best practices.

· AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Networking Specialty) are a plus.

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Benefits & Highlights:

• Location: Buona Vista / Bukit Merah
• Great employee benefit
• Weekly office lunches
• Reporting Line: Network Engineer Lead

Summary Requirements:

The Network Engineer / Infrastructure Analyst plays a critical role in ensuring the smooth operation of our IT infrastructure. You will monitor network performance, troubleshoot issues, and provide technical support to maintain optimal network availability and security.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Network Engineer/Infrastructure Analyst role requires participation in a rotation shift schedule, which is ideal for those who enjoy starting their day early.

Main Objective:

Administration, monitoring, and support of computer infrastructure systems, services, and applications.

Essential Duties and Responsibilities:

• Network Monitoring: Proactively monitor network performance using various tools and systems to identify potential issues or anomalies.
• Troubleshooting: Diagnose and resolve network-related problems, including hardware, software, and connectivity issues.
• Incident Management: Respond to network incidents and projects in a timely and efficient manner, following established procedures and escalating issues as needed.
• Security: Implement and maintain security measures to protect the network from unauthorized access and threats.
• Documentation: Create and maintain accurate documentation of network configurations, procedures, and troubleshooting steps.
• Collaboration: Work closely with the Network and other IT teams to coordinate network changes, upgrades, and maintenance activities.
• Hands On: Ability to participate in Arthrex’s fast growing global footprint which may require domestic or international travel to racking, stacking, installation or replacement of network devices.
• Agility and Flexibility: Participate of schedule rotations that may include include weekend and holiday hours.

Education and Experience:

• Desired Bachelor's degree in Computer Science, Information Technology, or a related field with 1-3 years or experience.
• Understanding of network protocols, topologies, and technologies (e.g., TCP/IP, VLANs, routing, switching, wireless networks, etc).
• Experience with network monitoring tools (e.g., Logic Monitor, SolarWinds).
• Knowledge of network security best practices and tools (e.g., firewalls, intrusion detection systems).
• Entry level IT networking, cloud or scripting certification preferred.

Other Key requirements :-

• You must have the ability to comprehend and apply language skills to perform the job, work independently and as part of a team, and possess strong communication and interpersonal skills.
• The job requires you to perform physical tasks like talking, hearing, sitting, using hands and fingers, reaching with hands and arms, and occasionally lifting up to 50 pounds (~23kg). Reasonable accommodations will be provided for individuals with disabilities.
• You need to have the ability to define problems, collect data, establish facts, and draw valid conclusions. Excellent troubleshooting and problem-solving skills and a passion for continuous learning are essential.
• Visual acuity is necessary for safely and effectively performing the job.
• The work environment is typically a general office or open cubicle/workstation with moderate noise levels. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Interested applicants are to apply online with us!

Responsibilities:

• Lead the design and implementation of complex IT infrastructure projects, ensuring alignment with business objectives and government policies.
• Manage relationships with stakeholders and service providers, ensuring the infrastructure meets business and operational requirements.
• Oversee all aspects of infrastructure projects, from requirements gathering to implementation and ongoing support.
• Ensure application infrastructure services meet confidentiality, availability, and data integrity requirements.
• Manage multiple projects simultaneously, ensuring timely delivery within budget and scope.
• Lead collaboration efforts between government agencies and central services teams to ensure seamless service delivery.
• Drive continuous improvement in service quality and operational efficiency.

Experience and Skills Needed:

• Degree or Diploma in IT, Computer Science, or related disciplines.
• At least 5 years of experience in IT infrastructure, with hands-on experience in 3 full project development life cycles.
• Ability to manage large, complex projects and lead teams effectively.
• Strong strategic and business acumen, with the ability to engage and influence senior stakeholders.
• Proven experience in budgeting, forecasting, and financial management for IT projects.
• Strong leadership, communication, and organizational skills.
• ITIL v3 Foundation certification (preferred).

Position: Junior / Senior IT Infrastructure Engineer

Salary: ($5.5k - $7.5k) + AWS

Location: Commonwealth

Job requirements:

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field.
• Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server administration.
• Storage implementation experience with Dell EMC / NetApp
• Experience with Wintel servers (Dell), VMware, Microsoft server products, Symantec
• Proven experience in designing on-prem data centre architectures.
• Proficiency in configuring, managing, and troubleshooting Windows Server environments.
• In-depth knowledge of Active Directory, Group Policies, and security best practices.
• Familiarity with virtualization technologies such as VMware or Hyper-V.
• Experience with scripting and automation tools.
• Relevant certifications (e.g., MCSA, MCSE, VCP) are a plus.

Job Descriptions:

• Design, configure, deploy, and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE). Conduct server hardening.
• Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.
• Design and manage Storage Area Networks (SAN/NAS), ensuring data availability, integrity, and optimal performance.
• Ensure compliance with industry standards and regulations related to infrastructure and data storage.
• Implement and administer key management and encryption.
• Implement and administer Active Directory, including user accounts, group policies, security settings, and domain controllers.
• Implement and administer AD Public Key Infrastructure and Network Policy Server RADIUS services.
• Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server.
• Implement and administer backup solutions like Veeam or Acronis.
• Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues.
• Investigate and resolve complex technical issues related to Windows Server systems, collaborating with teams and vendors.
• Coordinate with third-party vendors, IT providers, and external support for effective service delivery.

Experienced in the following will be highly advantageous:

• Server and Infrastructure Management,
• Virtualization,
• Storage (SAN / NAS),
• Security,
• Active Directory,
• Management Applications,
• System Maintenance and Monitoring,
• Troubleshooting and Collaboration,
• Capacity Planning and Governance,
• Vendor Coordination and Documentation

Able to start work within short notice will be highly advantageous.

*Please be notified that only shortlisted candidates will be notified*

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

[6 Months contract, renewable]

As an IT Infrastructure Engineer in our team, you will create comprehensive user guide documentation to configure their systems to pipe logs to Government Cyber Security Operations Centre (GCSOC).

The scope of work encompasses approximately 150 products, including operating systems, servers, networking security, databases monitoring, cloud native services etc.

Key Responsibilities:

· Create clear, concise, and comprehensive user guides for WOG ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by GovTech.

· Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve GCSOC outcome.

· Conduct own research or setup to gather accurate technical information.

· Ensure documentation adheres to GovTech standards and best practices.

· Update and maintain existing documentation as products evolve.

· Incorporate user feedback to improve guide clarity and usability.

Skill Requirement:

· Minimum of 1 year of relevant experience

· Must have experience in creating technical documentation (user guide, product guide, etc)

· Familiarity with ICT concepts, including operating systems, networking, databases, and security.

· Understanding of SIEM systems and log management.

· Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation.

· Ability to translate complex technical information into user-friendly content

· Self-reliance and ability to work independently on creating the documentation

· Knowledge of technical documentation best practices and standards (optional)

Skillset : Azure, Professional, Cyber Security Governance, Risk & Co

• Familiar working with Microsoft Azure
• Day to day security monitoring on the Azure security alerts, DSM alerts and any other custom alerts related to security.
• Day to day operation of administration and support on Microsoft Cloud Defender, Logs Analytics Workspace, Network Security Groups and Azure Trend Micro Cloud One
• Incident management and resolution, raising tickets to Microsoft and Trend Micro to support and rectify any problems.
• Software upgrade of TrendMicro Cloud One to remediate any vulnerabilities and to get the most out of security administration enhancement
• Support on the vulnerability management in GCC to recommend the mitigation actions to the system OIC and GCC infra
• Conduct queries on the log analytic to support cyber proactive investigation as per Cyber needs.
• Some Knowledge of scripting , az cli, PowerShell , KQL and Logic Apps is advantageous

Our client is a distributor of automotive and industrial solutions.

• Manage and configure infrastructure systems and applications, network devices, desktops, mobile devices, and remote devices.
• Ensure automatic system backups, successful execution of recovery and disaster recovery plans, application of patches, and closely monitor system resource usage.
• Collaborate with external vendors to ensure compliance with Service Level Agreements (SLA).
• Research and source products, solutions, and vendors for ongoing projects.

Requirements:

• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of relevant working experience.
• Skilled in enterprise networking, with expertise in WAN, LAN, and VPN optimization, implementation, and support.
• Knowledgeable about Alcatel PABX, FortiGate devices, Cisco Systems, and Unifi Wireless AP Controllers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Evaluate design package and prepare shop drawing of RC structural works and temporary works.
• Liaise structural design works with design-relevant counter parties and construction team.
• Design of temporary works related to structural design.
• Lead the project department in solving design related matters.
• Manage production, quality, design & engineering and schedule issue.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 5 years of civil & structural works experience in Infrastructure/LTA Projects.
• Proficient in STADD, AutoCAD, MicroStation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Scope of Works /Job responsibilities

1. Create clear, concise, and comprehensive user guides for ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by Client.

2. Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve Project outcome

3. Conduct own research or setup to gather accurate technical information

4. Ensure documentation adheres to Client standards and best practices

5. Update and maintain existing documentation as products evolve

6. Incorporate user feedback to improve guide clarity and usability

Required Skills:

1. Must have experience in creating technical documentation (user guide, product guide, etc)

2. Familiarity with ICT concepts, including operating systems, networking, databases, and security

3. Understanding of SIEM systems and log management

4. Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation

5. Ability to translate complex technical information into user-friendly content

6. Self-reliance and ability to work independently on creating the documentation

7. Knowledge of technical documentation best practices and standards (optional)

Job Description:

We are looking for a skilled IT Infrastructure and Security Specialist to join our team. The ideal candidate will have expertise in containerization platforms, operating systems, and application servers, along with practical knowledge of security practices, networking, and database management. This role also involves providing technical advisory services, troubleshooting, and collaborating with diverse teams in a multicultural environment.

Requirements:

Technical Skills:

• Expertise in OpenShift and containerization platforms.

• Practical knowledge of operating systems (Linux, Windows) and virtualization.

• Hands-on experience with databases such as MariaDB and MSSQL.

• Proficiency in managing application servers like JBoss, Tomcat, Apache, Kong, and Nginx.

• Fundamental understanding of networking, including DNS and load balancing.

• Strong security skills in server hardening, SSL implementation, vulnerability assessments, and penetration testing.

Soft Skills:

• Excellent troubleshooting and problem-solving abilities.

• Strong communication skills for organizing partner calls and consultations.

• Ability to work collaboratively in a multicultural team.

• Additional Requirements:

• Flexibility to work occasional overtime during critical situations.

Key Responsibilities:

• Infrastructure and Network Setup: Retail System and POS
  • Lead the deployment of IT retail systems and POS solutions across multiple locations.
  • Ensure seamless integration of POS systems with existing IT infrastructure.
  • Provide training and support to retail staff on new systems and technologies.
  • Oversee the design, implementation, and maintenance of IT infrastructure and network systems.
  • Ensure the reliability, security, and scalability of network solutions.
  • Manage vendor relationships and coordinate with external partners for infrastructure projects.
  • Ensure all projects comply with relevant regulations and industry standards.
  • Develop comprehensive project plans, including timelines, milestones, and resource allocation.
  • Coordinate with stakeholders to define project scope, objectives, and deliverables.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum 6-7 years of experience in Retail IT Solutions
• Experience in IT infrastructure, network management, and POS systems in retail industry.
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• IT Infrastructure: Experience with setting up and managing servers, storage solutions, and cloud services.
• Network Management: Proficiency in configuring and maintaining network hardware (routers, switches, firewalls) and software. Knowledge of network security protocols.
• POS Systems: Hands-on experience with POS systems, integration and troubleshooting

Provide operation and administration support on system infrastructure according to the agreed service levels.
• System administration;
• Backup and recovery administration;
• Server security administration;
• Performance and fault management;
• Report requirements; and
• Server management support.

Type of system infrastructure includes:
• Physical Servers;
• Virtual Machines (VMware, Hyper-V);
• Windows Active Directory (AD, DNS, DHCP, Group Policy) <- This is a must.
• Storage (SAN);
• Backup (Veritas, Backup-exec, backup appliance).

Type of Operating System includes:
• Windows Server 2016/2019/2022
• Experience with RedHat Linux is a bonus

Requirements
• Minimum 3 years’ experience in Microsoft Server administration
• Microsoft Certified Solutions Associate (MCSA)

Responsibilities:

• Engage with stakeholders to translate business requirements into application infrastructure designs and services.
• Ensure designs meet availability, capacity, resiliency, security, and continuity requirements.
• Forecast the budget needed to support project initiatives and maintenance contracts.
• Collaborate with service providers to design, develop, deploy, and configure IT application infrastructure.
• Ensure compliance with government policies, standards, and procedures (e.g., IM8, Agency IT Policies).
• Manage the day-to-day delivery and support of application infrastructure services.
• Work with government agencies and central services teams to facilitate and deliver government-wide application services.

Experience and Skills Needed:

• Degree or Diploma in IT, Computer Science, or related disciplines.
• Minimum of 3 years of relevant working experience.
• Hands-on experience in at least 1 full project development life cycle.
• Ability to take both a strategic and detailed approach to problem-solving and requirements.
• Results-oriented mindset with a focus on customer satisfaction.
• Strong teamwork and organizational skills.
• Excellent communication skills, both written and oral, with the ability to influence stakeholders.
• ITIL v3 Foundation certification (preferred).

· Install & Configure OCP clusters with HA.

· Install & Configure SAS Viya, Enable Devops pipelines for Product installation.

· Customizing SAS Core components as per bank requirements, preparing manifestation files, ensuring deployments across the environments using CI/CD pipeline.

· Worked closely with SAS vendor for upgrades and SAS developments ensured timely deliverables.

· Worked with developers and IT staff to oversee code releases, combining understanding of both engineering and coding. From creating and implementing systems software to analysing data to improve existing ones. Played a essential role in integrating the project functions and resources across the product life cycle, right from planning, building, testing, and deployment to support

· Implemented a continuous build-test-deployment (CI/CD) system with multiple component pipelines using Jenkins, Jira, Bitbucket to support weekly releases and out-of-cycle releases based on business needs.

· Experience in setup of K8S/Openshift clusters for multiple teams/applications including resource management, networking, auto scaling properties and all other services of Kubernetes.

· Kubernetes persistent volume dynamic provisioning using storage classes in clusters for NFS/BLOCK.

· Configured k8s clusters with proper node specifications based on resource and capacity, proper labelling there by setting limits which will have better performance.

· Troubleshooted issues with k8s clusters with respect to both control plane components including etcd and worker nodes.

· Provided isolation between applications and streams using k8s namespaces, RBAC roles, and service accounts.

· Developed and managed workloads using different controllers like Deployments, Replica Set, Daemon Set, Stateful Set, Job, etc.

· Created K8S Service to expose the pods using Node Port, Cluster IP and Load balancer, both HTTP and secured TLS applications.

· Experienced and working helm charts with K8S and OpenShift.