• Analysing business operations and strategies to identify new opportunities.
• Identifying cost reductions to increase sales revenue.
• Analysing consumer behaviour to meet product demand and preferences.
• Performing competitor analysis toward an increased market share.
• Implementing efficient customer communication and feedback channels.
• Identifying and negotiating sales deals that promote sustained income.
• Identify and research potential clients
• Develop and maintain client relationships
• Monitor project teams to ensure contracts are executed as agreed
• Create and implement processes and policies to support the overall business
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research
• Drive the end-to-end sales process
• Prepare and submit sales contracts

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.  

The BDM Go-to-Market leader will spearhead market success for the ITAM Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.  

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.  

Key Responsibilities:  

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.  
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.  
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.  
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.  
• Evangelize ServiceNow’s Service value proposition for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.  
• Provide guidance and mentorship to the sales team, fostering a culture of excellence, collaboration, and continuous improvement.  
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.  
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.  

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24111

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

Responsibilities:

• Perform various testing/analysis (bioburden, LAL, plating and counting techniques, microbial identification, EM tests i.e. air sampling, surface viable sampling, total particulate sampling etc.) in timely manner.
• Collecting environmental monitoring samples from different areas of the facilities, generation of required trending and reporting information. Assist in process and/ or environmental microbiology related investigations as required.
• Analysis of bulk product according to Standard Operating Procedures and Test Methods.
• Documentation of results in accordance with current Good Manufacturing Practices (cGMP).
• Problem solving of analytical methods as well as troubleshooting of equipment.
• Involvement in method transfers and validation.
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Generation of required trending and reporting information, document revision and update.
• Support / Perform OOS, deviation investigations. Draft investigations reports.
• General lab support including housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares, autoclaving etc.
• Any other duties as assigned by your Supervisor/Manager

Experience

• Degree/Diploma in a relevant Science field or Equivalent
• 0-5 years’ experience in Quality Control
• Strong knowledge of microbiological laboratory operations in a manufacturing environment
• Demonstrates an ability and desire to learn from experience
• Good problem solving and analytical skills
• Good communication skills
• Experience with USP 71 Sterility testing is preferred

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Business Analyst

Internal Code: A24105

This is a one-year contract role.

What will you do?

As a Business Analyst, you will serve as a vital bridge between external stakeholders and internal teams, ensuring seamless communication and alignment between business needs and technology solutions.

Your role involves understanding and analysing business requirements, translating them into functional specifications, and facilitating the successful implementation of solutions that meet both external and internal expectations.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to elicit, document, and prioritize business requirements.
• Conduct interviews, surveys, and workshops to gather detailed information about business processes and needs.
• Analyse and translate business requirements into functional specifications and user stories.

Solution Design and Implementation:

• Work with Design & Technical teams to design and validate solutions that meet business requirements.
• Participate in testing and quality assurance activities to ensure that solutions are delivered as intended.
• Support the implementation of new systems and processes, including user training and change management.

Project Management Support:

• Assist in project planning, tracking, and reporting activities, ensuring alignment between external expectations and internal capabilities.
• Facilitate communication between stakeholders, project managers, and development teams.
• Monitor project progress and address any issues or risks that may arise.

Data Analysis and Reporting:

• Analyse data to identify trends, issues, and opportunities for process improvements.
• Develop and deliver reports and presentations that provide actionable insights for decision-making.
• Create and maintain documentation of business processes, systems, and workflows.

Continuous Improvement:

• Identify and recommend opportunities for process improvements that benefit both external stakeholders and internal operations.
• Stay updated with industry trends and best practices to ensure that solutions are innovative and competitive.

What are we looking for?

• Good understanding of IT systems, databases, and software development processes.
• Development experience or knowledge of programming languages and concepts.
• Experience with software and tools used for business analysis and documentation.
• Strong analytical and problem-solving skills with the ability to think critically and strategically.
• Advanced proficiency in Excel, including experience with complex formulas, pivot tables, and data visualization.
• Excellent communication and interpersonal skills, with a proven ability to facilitate collaboration between external and internal parties.
• Proficiency in business analysis tools and techniques (e.g., UML, BPMN, wireframing).
• Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall) is desirable.
• Diploma/bachelor’s degree in computer science, Information Technology or related field.
• CBAP or PMI-BA is a plus.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Technology Solutions Office is looking for Data Analyst

Internal Code: A24040

What will you do?

• You will collaborate with stakeholders to understand their strategic objectives and identify opportunities to leverage data and data quality.
• You will design, develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
• You will be responsible to create, design and develop intricate data processing pipelines.
• You write clean and iterative code for continuous delivery practices to deploy, support and operate data pipelines.
• You will develop data models by selecting from a variety of modeling techniques and implementing the chosen data model using the appropriate technology stacks.

What are we looking for?

• From 3 to 5 years of experience working as a data analyst or related role.
• Hands-on experience in Tableau, Power BI, AWS Glue, AWS RedShift, QlikSense
• Proficiency in programming languages such as Python, Java or Scala.
• Track record in implementing systems using Hive, Scala will be preferred.
• Strong in data modelling, data processing frameworks’ tools such as Hadoop, Spark, SQL is an advantage.
• Good understanding of analytics and data warehouse implementations
• Experience with Cloud Technologies is a plus.
• Good understanding and completion of projects using Agile methodology.
• Good written and verbal communication and interpersonal skills, ability to understand the business requirement, communicate confidently with stakeholders.
• Bachelor’s in Computer Science, Engineering, or a related field.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare-domain Project.

What are we looking for?

• Minimum of 5 years of IT Application Business Analyst experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Strong product/project management skillsets (good in planning, tracking, review of deliverables and efforts)
• Ability to review technical solutions and efforts
• Experience in working in Singapore Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage
• Strong technical knowledge/skills will be an advantage

This is an opportunity to work in a Singapore Government Agency

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

We are a prominent single-family office, seeking an Senior Investment Operations Analyst to join our team in Singapore to manage a diversified multi asset investment portfolio for the family.  We are looking for an experienced individual to support the team in the administration of funds, performance reporting and wider operational support. 

The Role

Our team is small, so you will need to be flexible, pragmatic and solutions oriented.  You will be responsible for investment administration, specifically investment performance reporting, investment execution and custodian management.  Main responsibilities include:

Investment Performance Reporting

·         Prepare standard monthly performance reports including collation of external investment manager reports and valuation statements.

·         Prepare quarterly performance reports, updating IRRs and multiples for illiquid funds.

·         Reconcile performance reports to custodian statements and management accounts.

·         Collate capital call/distribution notices and update illiquid funds records.  Reconcile outstanding commitments and capital call amounts to the actual notices.

·         Prepare monthly reconciliation of cash flows to investment movements.

·         Prepare ad-hoc performance analyses including asset class attribution and external benchmark comparisons.

·        Use of Bloomberg to acquire market or index data.

Investment Execution

·         Oversee the full trade life cycle and ensure the team is aligned for authorizations.

·         Follow through on investment decisions ensuring accurate and timely execution by brokers and custodians.

·         Coordinate investment execution, eg completing subscription forms, compiling KYC documentation and obtaining director signatures.

·         Liaise with the custodian to instruct investment subscription and ensure cash settlement.

·         Collate and review contract notes received directly from fund’s administrator and/or the custodian.

·        Manage transactions during the life of an investment, eg capital calls.

Custodian Management

·         Liaise with the custodian to ensure the provision of timely and accurate data on investments, including valuations, for group financial reporting.

·         Review data input in the custodian’s custody/reporting system.

·        Reconcile fees charged by the custodian.

General

·         Drive management of large BAU items such as reporting and taking ownership of delivery timelines.

·         Provide day-to-day guidance, mentoring and training of juniors.

·         Take initiative to lead and drive projects, improving operational efficiency and investment reporting.

·         Liaise with members of the CFO team, auditors and administrators for the year end audit.

·         Liaise with Head of Internal Audit and external auditors to support internal audit of investment activities.

·         Develop and maintain positive working relationships across the company and other family office entities.

·         Commit to developing yourself within your role, undergoing training where necessary.

·        Proactively promote and maintain high standards at work – taking the initiative to resolve and/or draw attention to areas that don’t meet required standards or any issues that arise.

Qualifications/Experience

·         Strong academic background with demonstrated analytical capabilities, detail orientated and excellent written and oral communication skills. These capabilities will be tested during the recruitment process.

·         Strong candidates will be undertaking or have completed further professional studies (for example CISI IOC).

·         Advanced excel skills and good knowledge of Microsoft Office.

·         Experience with Solovis would be helpful, but is not essential.

·        Experience of private markets would be advantageous, but is not essential.

Attributes

·         We are looking for a candidate who demonstrates the core values of the family office, someone who takes pride in using their initiative, in being flexible and agile in times of change and who demonstrates integrity and loyalty to the family, our colleagues and our stakeholders.

·        Excellent interpersonal skills are critical.  The right candidate will work well alongside both their London-based investment colleagues and also their Singapore-based family office colleagues to deliver the best possible service to the family.

• Discretionary bonus scheme.
• CPF Contributions.
• Wellbeing flex fund.
• Hospital & Surgical Cover.
• Dental Insurance.
• Personal Accident Cover.
• Outpatient Clinical Insurance.
• Life assurance.
• 23 days holiday.
• Employee Assistance Programme.
• Access to product discounts.
• Campus perks - free barista coffee and lunch.
• Learning & Development allowance.

JOB RESPONSIBILITIES:

• Provide functional support in SAP production planning (PP) module.
• Responsible for business requirement gathering, system design and providing solution to fulfil business requirement while considering integration with other applications
• Validates as-is, to-be process flows and system integration from a users’ perspective, identifies potential work-around to system changes or limitations, identifies level of effort required to successfully implement changes to business processes and user activities
• Preparation and updating of SAP PP business blueprint, business flow diagram, functional specification, configuration, business process procedure and training documents to spell the business requirements
• Perform functional testing by select the valid test scripts for all business processing
• Provide helpdesk support and troubleshoot issues identify by users of regional subsidiaries (10 Plants)
• Identify, recommend and implement new improvement and functions
• Lead, facilitate or support system upgrading projects or new projects that introduce to regional subsidiaries

JOB REQUIREMENTS:

• Minimum Diploma in Manufacturing systems / Engineering / Information Technology or related fields
• 3 years of production planning experience in manufacturing industry using SAP system will be added advantage
• Analytical & meticulous and having sense in troubleshooting
• Able to work independently and lead in projects
• Willing to travel to support subsidiaries in regional countries

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

We are seeking an experienced and dynamic IT Manager to join our team at Mondrian Singapore Duxton. In this role, you will oversee the IT infrastructure, support hotel operations, and implement innovative technology solutions to enhance our guest experience.

How your day looks like?

• To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments
• To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned
• To ensure the physical and logical security of IT system
• To ensure hotel is fully compliance & in place with the IT self-assessment requirement
• To review and take necessary action against IT Checklist (daily, weekly, monthly & yearly) completed by IT Executive
• To review backup status updated by IT Executive
• To perform periodical user access review for various systems
• To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup
• Conduct capacity and performance studies recommending appropriate action to maintain standards of performance and capacity.
• Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule.
• Administer, maintain and provide network level support for Hotel, Bar and Restaurant. Ensure functional integration of network and database server software and LAN hardware/software components.
• Perform fault isolation, problem determination and problem resolution of standard set network and serve problems to ensure proper integration of software and hardware components.
• Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold.
• Assist in the monitoring and maintenance of process server and related network functions to ensure all components are performing optimally and in concert with each other.
• Perform hardware and software evaluations with individual workstations (when necessary) and determine appropriate installation and/or upgrade schedule.
• Maintain complete and thorough knowledge of new releases of network and server software.
• Document disaster recovery procedures and perform production turnover procedures with all application including but not limited to Opera Cloud, Symphony Cloud and other hotels systems.
• Maintain department objectives and keep consistent with objective from Business Units and Corporate Units.
• Run training classes for individual workstations and new applications. As well as attend training classes
• To develop and maintain good relationships IT providers
• Perform other duties as required by management.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Designation: Senior Consultant

Job description

• Support Programme Governance and ensure deliverables are completed promptly and as per scope using varied project delivery methodologies (Waterfall/Agile/Hybrid)
• Have a consulting mindset and can contribute to developing frameworks & methodologies.
• Oversee the quality of Programme deliverables throughout the delivery lifecycle by performing quality assurance to facilitate adherence to standards and processes through Quality gates/SDLC governance.
• Proactively take ownership of own activities with minimal supervision and flexible in managing ad-hoc workload as required.
• Manage meetings by preparing invites and presentations, consolidating agendas, creating and circulating minutes, and promptly following up on action items.
• Able to facilitate/lead a discussion with Project stakeholders and drive specific agenda items/discussions
• Manage and oversee the reporting, and be able to use tracking tools such as Confluence, ADO (Azure DevOps), and MS Office tools like PowerPoint and Excel.
• Perform any additional administrative activities as required

Skillset

• Previous Experience working on Banking / Financial Services (Must have)
• Hands-on experience with Microsoft Office tools - PowerPoint & Excel in creating reports and trackers (Must have)
• Team player and able to work collaboratively with others (Must have)
• Excellent communication (both written and verbal) and stakeholder management skills (Must have)
• Experience in Business Analysis / Project Management with exposure to planning, reporting & delivery governance
• Detail-oriented and analytical, to be able to analyze situations and perform well in a dynamic environment
• Experience and exposure to different project methodologies (preferable)
• Atleast 5 years of experience

Job Overview

As the IT Service Desk Analyst you will work across multiple information systems which focus on business systems, where you will also support with the implementation of new systems across the organisation and help maintain and evolve our existing systems though resolving routine ICT service requests and issues. As the IT Service Desk Analyst, you will work closely with our Operational and ICT Engineering Teams to support the digitisation of their processes, enabling them to becoming more efficient. You will work closely with ICT Manager, Functional Digital Leads, Business Information Systems Manager, Group ICT teams and occasionally dedicated implementation teams to ensure our systems inspire our people, simplify what we do, so we can win.

DUTIES

Your duties as the IT Service Desk Analyst include:

• Provide support as a project team member as needed 
• Provide 1st line support for the user base located in Altrad Singapore 
• Support Inventory, Engineering tools and other software’s 
• Manage support requests from local and remote users, prioritising as necessary, and dealing with the full range of problems, only escalating those which need specialist or management attention
• Diagnosing and troubleshooting software, hardware, and connectivity issues 
• Provide support, including procedural documentation and relevant reports 
• Liaise with staff through a series or processes to help set up systems and resolve issues 
• Escalation of problem where appropriate 
• Proactive support - Continuous maintenance and monitoring of systems in accordance with appropriate plans 
• Preparation of equipment and services in line with work specification and appropriate deadlines 
• Manage multiple priorities and support ICT projects in fast paced and dynamic environment 
• Assist with Systems migration to cloud platform 
• Integrate, research, team ideas, and client feedback into solution requirements 
• Maintain a log of completed and ongoing system changes and Analyse root causes of business issues and develop appropriate resolutions 
• You may be required to lift and transport moderately lightweight objects occasionally

You Will Also Be Required To

Drive Excellence though effective and efficient use of ICT systems

• Understand and document business requirements over the short, medium and longer term 
• Consult through lesson learned sessions with End Users, Key users and Process Owners to ensure that functionality and configuration meets evolving business requirements 
• Coordinate internal resources and third parties/vendors for the execution of ICT projects 
• Develop & deliver training, materials, support, advice to key users in order for users to better their experience within the systems suite and improve their data analytics 
• Maintain confidentiality with sensitive data/information 
• Build and maintain workflows and process automation

Candidate Requirements 

• Understanding of ITIL (Information Technology Infrastructure Library)
• Good problem-solving and analytical skills to identify and resolve issues. 
• Good communication and interpersonal skills to effectively collaborate with stakeholders. 
• Understanding of different database technologies. 
• Engineering or ICT Degree/Diploma

Key Skills

• Strong technical acumen and the ability to analyse complex situations and effectively solve problems and drive an excellence culture 
• Experience of ICT systems, technical development, testing and system implementation 
• Understanding of different regulatory requirements and good practice of complex data management 
• Experience of successfully working with a variety of stakeholders and able to communicate complex information simply 
• Pragmatic approach, able to balance the ideal with the reality of what is needed today. 
• Demonstrable ability to thrive in a complex, rapidly changing and demanding Globally integrated business environment 
• Knowledge of low code and process automation platforms such Power Platform & Nintex is a plus.

SENIOR CONSULTANT (with MS Project exposure)

Domain: Banking & Financial Services

Job description

• Support Programme Governance and ensure deliverables are completed promptly and as per scope using varied project delivery methodologies (Waterfall/Agile/Hybrid)
• Have a consulting mindset and are able to contribute to developing frameworks & methodologies.
• Perform quality assurance to oversee the quality of Programme deliverables throughout the delivery lifecycle. This will facilitate adherence to standards and processes through Quality gates/SDLC governance.
• Proactively take ownership of own activities with minimal supervision and flexible in managing ad-hoc workload as required.
• Attend and manage meetings by preparing invites and decks, consolidating agenda items, creating & circulating minutes, and following up on action items in a timely manner.
• Able to facilitate/lead a discussion with Project stakeholders and drive specific agenda items/discussions
• Skilled in facilitating and tracking medium to complex Project plan activities using Microsoft Project Plan (MPP)
• Manage and oversee the reporting, and be able to use tracking tools such as Confluence, ADO (Azure DevOps), and MS Office tools like PowerPoint and Excel.
• Perform any additional administrative activities as required

Skillset

• Hands-on experience using Project Management Tool - (MPP) Microsoft Project in running Project schedule management (Must have)
• Hands-on experience with Microsoft Office tools - PowerPoint & Excel in creating reports and trackers (Must have)
• Previous Experience working on Banking / Financial Services (Must have)
• Team player and able to work collaboratively with others (Must have)
• Experience in supporting Programmes/Projects with knowledge in planning, reporting & delivery governance
• Detail-oriented and analytical, to be able to analyze situations and perform well in a dynamic environment
• Experience and exposure to different project methodologies (preferable)
• Excellent communication (both written and verbal) and stakeholder management skills (Must have)
• At least 5 years of Experience

We are looking for a highly-driven and motivated Rider Growth Analyst for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you!

About the job:

You will be based in Singapore and will report to the Lead, Rider Growth. Your role is to improve rider acquisition throughput (leads, conversion rates etc.) through experimentations and innovation. You will also assist in tasks which ensure smooth running of our day-to-day operations.

Responsibilities:

• Main owner of Rider Growth KPIs, initiating and executing projects with the aim of improving said KPIs 
• Identify and solve problems by analyzing and deriving insights from large and complex sets of data, conducting tests and experiments to validate hypotheses
• Forecast, manage and define the allocation strategy for rider acquisition & growth budget
• Analyze and track the performance of campaigns and incentives related to rider supply, with a focus on cost and performance optimization
• Build reports and dashboards to track KPIs 
• Improve quality, conversion rates and lead times of the rider onboarding workflow with a focus on automation, digitalization and cost optimization
• Develop models to anticipate supply needs on a zonal level, as well as daily/weekly growth achievements
• Ideate and conceptualize the design and messaging of creatives for rider acquisition purposes, consistently monitoring performance marketing metrics
• Collaborate with the regional team to ensure effective product roll outs
• Identify product features improvements and bugs for resolution to enhance rider onboarding and rider app experience
• Ensure compliance with the government regulations and company policies and coordinate regular training/testing for the Logistics team
• Other ad-hoc duties as assigned

Role Summary

• Responsibilities: You will be primarily based in our Evidence Development division, but open to supporting projects in other Singapore divisions (such as Market Access) for a part of your time, according to business need. Your work will focus on the detailed analysis and creative presentation of clinical trial data for a diverse range of clients, including leading pharmaceutical and medical technology companies, as well as patient and public health bodies and charitable organisations
• Salary: S$4,500 per month
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates throughout 2024 and 2025
• Location: Our new recruits will be based in our Singapore office

About the Role

The Medical Writer and Analyst positions are ideal for those with experience in scientific research and for enthusiastic recent graduates in the sciences who are seeking the opportunity to be part of a growing team. You will be based in our Singapore office working in our Asia-Pacific team, as well as collaborating with colleagues from our UK and US teams.

Medical Writers and Analysts work on projects involving the detailed analysis of data from clinical trials and the assimilation and creative presentation of this analysis in different formats including posters, slide sets, value dossiers, reports and peer-reviewed publications. These deliverables are used directly by our clients in communication with external stakeholders instrumental to the successful uptake of novel therapies. The work is structured on a project-by-project basis and you will usually be working on several projects in different disease areas at any one time.

You will work in project teams alongside experienced colleagues in both the Singapore UK and US offices who provide one-to-one training in the technical aspects of the role, including project management and effective client communication. Delivering project work requires close collaboration with clients and, following a successful induction period, you will increasingly engage in teleconferences and face-to-face meetings with external stakeholders.

Positions are available for those looking for an entry-level role as well as those with some prior experience. We are looking for ambitious individuals with the potential to progress rapidly into more senior roles involving greater project management and client responsibility. Costello Medical is structured into divisional teams focusing on distinct services within the healthcare industry. Our Singapore office is structured around three teams who focus on Medical Communications, Evidence Development, and Market Access. The role is for a new hire who is likely to primarily work within the Evidence Development division but would also work cross-divisionally for a part of their time with other divisions, according to business need.

• Medical Communications: Medical communications provide the scientific bridge between clinical development and commercial functions in pharmaceutical and device companies. Most activities have a strong patient and/or healthcare professional (HCP) focus, and act to educate and inform clinical decision making and patient care, or to gather insights that inform a product’s clinical development. These projects require the ability to work closely with clients and prominent HCPs to deliver high quality writing that is scientifically rigorous, patient focused, and in line with the strategic positioning of the pharmaceutical or medical devices products. Working in medical communications at Costello Medical requires excellent project management skills, constant dedication to customer service and the development of strong relationships with clients, academics, and HCPs in the APAC region and globally.
  
  It is possible to work within our medical communications service offering as an Analyst or Medical Writer, with both roles sharing the same level of responsibility. Medical Writers specialise in the strategic planning and development of publications, which include abstracts, posters, oral presentations and manuscripts targeted at scientific journals and conferences. Analysts work across a variety of medical affairs projects and specialise in services such as advisory boards, and the development and multi-channel communication of educational scientific content for a wide range of audiences. The most relevant job title will be discussed with you during the application process.
  
  
• Market Access: Market access supports timely patient access to drugs and devices, involving the assessment of clinical efficacy and safety alongside costs to determine the value of a therapy within a specific disease area. Market access activities are targeted at a wide range of stakeholders who are instrumental to the successful funding and uptake of novel therapies, such as government bodies, payers, health technology appraisal (HTA) agencies, HCPs, and patients. Our Market Access team supports a wide range of clients in producing materials to demonstrate both the clinical and economic value of some of the newest, most innovative technologies in development. Our work is multidisciplinary, often beginning with evidence generation in the form of literature reviews, advisory boards with clinicians and payers, or economic modelling, to inform the development of materials that present an evidence-based account of the product’s value in a compelling and accessible manner.
  Analysts working across our Market Access services support a diverse range of value and access, HTA and health economics projects. These include developing product value messages and materials (e.g. brochures, slidesets, white papers, etc.), building health economic tools and models, and developing dossiers for submission to HTA agencies. A role in the Market Access division suits those who are passionate about patient access to healthcare, are fast-learners and have a strategic, problem-solving mindset. Exceptional writing skills are also essential, especially the ability to summarise complex data in a clear and creative way with high levels of attention to detail.
  
  
• Evidence Development: Evidence-based medicine is the cornerstone of medical decision-making. The work of our Evidence Development team encompasses literature reviews, synthesis and real-world evidence generation.
  
  Our literature review and synthesis projects involve the identification of clinical, economic and real-world evidence to support the value of a pharmaceutical product or medical device. Our work includes rigorous systematic literature reviews that our Statisticians often use to conduct meta-analyses and network meta-analyses, therefore Analysts in this team work together with our Statisticians to provide seamless scientific and technical support to our clients. We also work on more creative and pragmatic evidence reviews to inform clients’ strategic decisions with regard to clinical development or market access. You will gain a thorough understanding of how to conduct various kinds of evidence review from searching to interpretation of statistical results and ensuring that the reviews conform to industry guidelines where applicable. You will also be involved in writing up the methods and results of the reviews and statistical analyses into engaging reports, slide sets and often congress/journal publications.
  
  Our real-world evidence projects include the design, execution and subsequent reporting of prospective, retrospective or cross-sectional real-world studies. We develop protocols and statistical analysis plans (in collaboration with our Statisticians, Epidemiologists, clients and external experts), acquire and analyse data, and communicate the methodologies and results in both written and oral formats.
  
  Analysts in our Evidence Development team are passionate about finding, synthesising and generating evidence, they have excellent attention to detail and organisational skills, and a talent for communication.
  

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read firsthand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at-costello-medical/

A Day in the Life of an Analyst or Medical Writer

To learn more about a typical day for an Analyst at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/an...

To learn more about a typical day for a Medical Writer at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/me...

We are looking for individuals who are collaborative, self-motivated and enthusiastic, with a passion for scientific writing and an interest in providing a great service to clients. Positions are available for those looking for an entry-level role in the field as well as those with some prior experience.

Essential requirements for the role are:

• A degree level or higher qualification in a scientific discipline (minimum CAP or GPA 4/5 or equivalent). We welcome applications from candidates with a diverse range of specialisms, including but not limited to; biology, chemistry, pharmacy and medicine
• Exceptional written and spoken fluency in Korean (equivalent to native Korean language skills) and English in order to deliver client work across Asia, with a focus on Korea
• An ability to communicate scientific materials clearly in both written and oral form
• An excellent understanding of and ability to apply scientific concepts
• A close attention to detail
• An aptitude for and experience of scientific writing which could include dissertations, research summaries, lab reports, poster or oral presentations, peer-reviewed scientific publications, book chapters, grant applications, regulatory documents, and articles for websites or student magazines
• A competency in Microsoft Word, Excel and PowerPoint
• An exceptional level of organisational skills and the ability to effectively manage your time and meet deadlines
• Previous experience in this sector, including in the Korean healthcare system, is highly desirable. You should have a genuine interest in healthcare and an eagerness to learn about new areas of clinical science

No previous experience in this sector is necessary, but you should display a genuine interest in healthcare and an eagerness to learn about new areas of clinical science. Applicants with higher-level qualifications in a scientific discipline are welcomed but this is not a requirement.

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for five consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes a written assessment for you to complete in your own time. If successful, you will be invited to an interview which will include a short presentation you can prepare for in advance. Our standard recruitment process lasts around 1 month however, this is adapted if necessary.

We are currently recruiting for start dates throughout 2024 and 2025. Additional start dates may also be available and you will be asked to state your availability on your application form. However, please note that whilst we try to accommodate preferred start dates, this ultimately depends on the team's resources and needs.

We accept applications for our Medical Writer and Analyst role on a rolling basis and, therefore, there are no set application deadlines. However, we would encourage you to submit your application as soon as possible so that we can begin processing your application.

What We Offer

• A starting salary of S$4,500 per month. This increases to $4,700 for successful candidates who hold a master’s qualification and $5,000 for those with a PhD
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-p...

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by Artificial Intelligence (AI), your application is likely to be disqualified. Your CV should clearly state the dates of all qualifications and grades achieved where applicable. Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

We can provide work pass sponsorship for eligible candidates for this role. You will be asked to provide details of your right to work in the Singapore within your application, however this will have no impact on the processing of your application.

Roles & Responsibilities

• Provides installation and technical support to end user
• Configures, installs and maintains current application systems
• Responding in a timely manner to support issues and requests
• Network/system troubleshooting
• Maintain IT assets, license and documentations
• Support tracking log
• Troubleshoot and resolve software issues reported by users.
• Set up and maintain hardware components, including desktops, laptops, printers, and other peripherals.
• Perform regular hardware audits and upgrades as necessary.
• Monitor and maintain network infrastructure, including routers, switches, and firewalls.
• Ensure network security through proper configuration and access controls.
• Troubleshoot network connectivity issues and optimize performance.
• Implement and maintain cybersecurity measures to protect company data.
• Manage server installations, configurations, and updates.
• Monitor server performance and conduct regular backups.
• Address server-related issues promptly to minimize downtime.
• Provide technical support to staff and address IT-related queries.
• Document IT processes, policies, and procedures for future reference.
• Monitoring and maintaining computer systems and networks
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Scripting and programming for the purpose of system administration and/or user requirement.

Competency Requirements

• Min Diploma in IT or equivalent
• Experience in providing End User Support
• Experience in Network, routing protocol
• Experience on windows active directory, Windows OS, Linux, email system, database and etc.
• Experience in VBA scripting
• Knowledge in software development will be an advantage
• Prefered Singaporean Citizen/Singapore PR

About the Opportunity

The IT Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and virtualization experiences are required. Area of expertise for this position includes Microsoft technologies, VMware virtualization, Citrix VDI, Linux and storage. Prior experience supporting L1 and L2 requests in IT would be helpful for this position.

Job Responsibilities:

• Primary responsibilities will include overseeing and executing system-based projects, writing scripts to automate manual processes, and creating system documentation & diagrams. Provide system administration and configuration of specialized mission applications and software.
• Strategic Infrastructure Management: Global Administration, maintenance, and support of the Server environment and VDI infrastructure, ensuring optimal performance and scalability to meet the evolving needs of the organization as the need arise.
• Incident Resolution and Technical Escalations: Act as a point of escalation for complex technical issues, leveraging your advanced troubleshooting skills to swiftly diagnose and resolve incidents, minimizing impact on business operations.
• Advanced Problem Analysis and Resolution: Conduct in-depth analysis of system problems, particularly those related to hardware, software applications, and operating system servers, employing sophisticated diagnostic techniques to implement effective solutions.
• Comprehensive Documentation and Knowledge Management: Develop and maintain comprehensive documentation, including automation scripts and procedures, to streamline troubleshooting processes, enhance team collaboration, and ensure continuity of operations.
• Root Cause Analysis and Problem Management: Lead root cause analysis efforts for critical problems and major incidents, identifying underlying issues and implementing preventive measures to mitigate future occurrences, thereby safeguarding business continuity.
• Proactive Performance Monitoring and Security Compliance: Utilize advanced monitoring tools and command-line interface utilities to continuously assess server performance, identify potential vulnerabilities, and ensure adherence to stringent security standards.
• Change Management and Risk Mitigation: Spearhead the planning, coordinating, and executing system software upgrades, patches, and firmware updates, meticulously evaluating risks and impacts to minimize disruptions and maintain system integrity.
• Effective Communication and Stakeholder Engagement: Interface with IT management, end-users, and departmental teams to communicate feedback, share insights, and champion initiatives aimed at enhancing operational excellence and delivering exceptional service quality.
• Follows SOP: Support procedures and provides troubleshooting guideline and cause analysis for technical issues

Job Requirements

• BS degree or equivalent experience.
• 8 + years of advanced experience as a IT Administrator or Engineer with hands on experience in servers, virtualization and storage.
• Active Directory (AD) & Domain Controller Administration including DNS and GPO management in a multi-site environment.
• Building and administering Windows\Linux servers and accompanying infrastructure, maintaining capacity and performance in enterprise environment.
• Candidates must possess experience with both Windows and Linux mixed environments.
• Experience with Infrastructure – virtual environment, VDi, Citrix Netscalar, Backup& Restore, disaster recovery and business continuity
• Hardware: Dell MX7000 Chassis and MX700 series blade configuration, PowerEdge rack servers
• Storage: NFS and ISCSI storage concepts. Cronjobs and rSync functionality
• Networking: TCP/IP, VLAN, DNS, Load Balancing and security concepts
• Virtualization: VMware 7 and above and Citrix Storefront
• Transferable Skills: Communication, ability to work with a diversity of people, ability to plan and organize, time management, analytical problem solving, Project Management, & customer service skills.
• Strong communication and collaboration skills
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies and processes.
• Ability to multi-task in a fast-paced IT environment with fluctuating priorities and deadlines.
• Ability to interface and work with varied positions and levels of technical knowledge both within the department and with other departments in the company.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable candidates to join the Division of Academic Computing & Information Services (ACIS) as a Security Analyst for Governance, Risk, and Compliance (GRC). This is a 3-year contract position.

Key Responsibilities:

Governance

• Coordinate with internal and external audit teams and assist in audit planning.
• Help deliver security awareness programs for staff and manage security governance efforts.
• Stay updated on IT trends and recommend best practices to align with governance policies.
• Support cybersecurity projects to ensure alignment with security objectives.

Risk Management

• Assist in identifying and assessing IT risks and managing vulnerabilities and threats.
• Support risk management in cybersecurity projects by focusing on threats and vulnerabilities.
• Track and monitor audit remediation actions related to risk management.
• Measure the effectiveness of security awareness programs to minimize risks from human error.
  

Compliance

• Ensure compliance with internal standards (ISO 27001, ISO 22301) and external regulations.
• Facilitate responses to internal and external IT audits.
• Participate in audit engagements and report on audit issues and remediation.
• Provide ongoing compliance reporting to ensure timely remediation of audit findings.

Requirements:

Educational Qualification(s)

• A University Degree in Information Technology, Cybersecurity, Risk Management, or Compliance, or an equivalent qualification.
• Desirable Certifications: CISSP, CISM, CISA, CRISC, or other relevant certifications.

Relevant Experience

• 3-5 years of experience in Information Security, IT Risk Management, or Compliance, preferably in a higher education or similar environment.
• Experience with IT security audits and compliance reviews in regulated industries.
• Experience with vendor security assessments and managing third-party security risks.
• Experience in security awareness training and working in cross-functional teams.

Knowledge Required

• Security Frameworks: ISO 27001, CTM, NIST, CIS controls, and their application in operational environments.
• Regulatory Standards: Understanding of the Cybersecurity Bill, PDPA, and related security laws.
• Risk Management: Knowledge of risk assessments, mitigation strategies, and identifying threats to information systems.
• Audit Processes: Understanding security audit processes, compliance, and remediation.
• IT System: Good knowledge of IT infrastructure, application management, and cybersecurity practices.
• GRC Tools: Experience with Governance, Risk, and Compliance platforms and software is advantageous.

Skills and Competencies

• Analytical Skills: Ability to analyze security risks and make data-driven decisions.
• Communication Skills: Ability to convey technical security concepts to non-technical audiences and document findings.
• Problem-Solving: Strong problem-solving capabilities, particularly during security incidents.
• Attention to Detail: High focus on detail in audits and risk assessments.
• Project Management: Ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Team Collaboration: Proven ability to work with cross-functional teams (IT, legal, compliance, vendors).

Other Personal Attributes

• Integrity and Confidentiality: High ethical standards and the ability to handle sensitive information.
• Proactivity: Ability to act independently and proactively address security challenges.
• Adaptability: Capable of adjusting to evolving security threats and changes in regulations.
• Resilience under Pressure: Ability to make sound decisions under pressure, particularly during audits or security incidents.

Other Information

NIE staff can take chartered buses at their own expense from or near their home to the NIE campus. This is subject to the availability of bus routes and seats.

Req ID: R00018942

A Manufacturing Execution System (MES) Functional Analyst (FA) or Business Analyst at RoviSys, you will work closely with client and partners, to develop business requirements for our client’s MES solution. You will work in a collaborative environment to solve complex client challenges with intelligent, talented and dedicated teammates.

Description of work:

• Assist in evaluating business needs, research and perform impact analysis of new requirements or changes.
• Architect solutions to solve business problems in the most efficient means possible.
• Perform and manage application installation, configuration, testing, and debugging to support the organization's MES and its ancillary systems.
• Act as the escalation point for help desk cases to ensure timely and accurate closure of issues.
• Develop and maintain the corporate knowledgebase for MES and ancillary applications and associated environments.
• Develop training plan and provide ongoing training to application users as needed.
• Serve as the primary point of contact to manage functional and technical issues with vendors.
• Develop test cases and perform comprehensive functional testing.
• Work closely with the IT and MES development teams to ensure the MES is configured and customized to meet production goals.
• Monitor MES performance post-implementation, collecting and analysing data to ensure the system is delivering desired outcomes in efficiency, quality, and cost-savings.
• Demonstrate strong customer services skills and a calm, positive, professional demeanour to accurately identify and resolve user issues.
• Prepare detailed reports and presentations on MES project progress, outcomes, and future plans for senior management.

Success Factors:

• Strong understanding of Manufacturing Process, especially in PCB, SMT, Semi-conductor field
• Good understanding on MES solution & platforms such as Critical Manufacturing or Parsec TrakSYS

Technologies Used:

• Relational databases (MS SQL, PostgreSQL, MySQL, Oracle, etc.)
• C#, Java Script – basic knowledge on programming languages
• Manufacturing Execution System (MES) Platforms, Critical Manufacturing or TrakSys preferred
• Integration protocol (REST API, OPC, OLEDB, SECS/GEM)

Qualifications:

• B.S in engineering, computer science or similar and/or relevant industrial experience.
• Proven experience as a Functional Analyst or similar role in manufacturing, with specific experience in MES projects.
• Strong understanding of MES capabilities and how they can be applied to improve manufacturing efficiency and quality.
• Solid technical background and knowledge with manufacturing processes and industry standards & regulations; especially in PCB, SMT, Semi-conductor field
• Excellent problem-solving skills and the ability to work effectively in a team environment.
• Strong communication skills, with the ability to translate complex technical concepts into understandable terms for non-technical stakeholders.
• Familiarity with Agile methodology
• Familiarity with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
• Demonstrated written and oral communication skills in English; Chinese is a plus.