Responsibilities

• Key member of IT Operations team that manages IT infrastructure and services, including end-user computing
• Manage and govern IT Infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters
• Manage or to be involved in Infra related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities
• Part of the IT Operations team to perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, Change Requests and Application Support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution complies with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base
• System and network patching, capacity and performance management
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the company guidelines and established processes.

Skills / Experience

• At least 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills

Education Level

• Degree in Engineering/Business/Finance/Computer Science or equivalent

Job Description & Requirements

• Responsible for supporting the daily operations of Active Directory, DHCP, DNS, GPO, WSUS and Endpoint Protection.
• Manage windows server configuration changes, backup, security updates & patches, and high availability.
• Develop automated process and system deployment scripts to reduce redundant and manual day-to-day activities.
• Analyse existing infrastructure usage, research for emerging cloud technologies for potential migration and adoption these solutions.
• Coordinate with management for support escalation, updates, enhancements, and new initiatives rollout.
• Responsible for managing security access to all systems within the domain.
• Provides recommendation to improve local Information Security postures to align with Group IT policies and compliance to local regulatory requirements.
• Perform periodic system monitoring for security vulnerabilities, system access & change logs, privileged users access, and inactive users housekeeping.
• Monitor (and respond to) all system alerts and provide technical support in terms of troubleshooting, diagnosing and resolving hardware, software, cloud, and other inter-related system problems.
• As required, escalate and follow up with vendors to rectify the issue for any hardware and software related issue.
• Provide support to IT helpdesk team and end-users when required.

ERP Key Responsibilities :

• ERP System Management: Oversee the maintenance and updates of the ERP Software Coordinate with Synergix Helpdesk for troubleshooting and system upgrades
• 2 User Support :Provide support to KH Staffs for ERP-related issues, Account creation / suspension, Conduct training for new users
• 3 Data Management :Ensure the integrity and accuracy of the data within ERP system, Monitor data entry processes and provide guidance to users
• 4 Reporting: Understand the data needed by each department and advise on the appropriate reports to generate and how to interpret the data, Analyze data trends and suggest improvements
• 5 Project Coordination: Led ERP implementation projects and enhancemnets
  Collaborate with various departments to gether requirements and provide solutions

Job Requirement:

• Degree/Diploma or equivalent in any relevant discipline.
• Minimum 3 years' experience working in Windows Server administration or similar role.
• Strong technical knowledge and understanding of Active Directory, PowerShell scripting, GPO, and networking technologies is a must.
• A hands-on engineer who is experienced in coordinating infrastructure project, rolling out new initiatives and enhancing security, and automating repetitive administrative tasks.
• Proficient in Microsoft technologies such as O365, MS Office, etc.
• Excellent interpersonal skills. An active listener who is patience, able to work well with others, motivate, and mediate conflicts.
• Resourceful, independent, able to work under pressure and multi-task.

Exciting opportunity to join a financial institution as an IT Risk Manager, covering Singapore and multiple countries across the APAC region.

This role is based in Singapore, kindly note that only candidates currently working in Singapore will be considered.

RESPONSIBILITIES:

• Lead IT Governance, Risk, and Compliance (GRC) activities, including risk reporting, audit support, and risk acceptance reviews across APAC branches.
• Manage regulatory compliance efforts such as MAS Cyber Hygiene, RMiT gap analysis, and follow-up on questionnaires and circulars.
• Advise technology units on risk, control, and regulatory matters while assisting with risk remediation and control assessments.
• Support the creation and monitoring of Key Risk Indicators (KRIs) and contribute to IT policies and processes management.

REQUIREMENTS:

• Minimum 5 years of experience in risk, control, or audit within the financial industry.
• Strong understanding of cyber risk management and ability to assess and improve controls.
• Excellent communication and stakeholder management skills; CISSP or CISM certification is a plus.

Please contact Anca Pop at [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1988763

Only successful candidates will be notified.

Job Overview:

We are seeking for a skilled and motivated individual to join our vibrant and dynamic team as our in-house IT Support Specialist.

As an established interior designing and renovation company with around 50 executives, we are committed to deliver exceptional services and transforming spaces into inspiring environment.

The primary responsibilityvof this role is to provide technical assistance and support to our employees, ensuring seamless operations and efficient utilization of IT resources.

Your expertise will contribute to the success of our company by maintaining a robust IT infrastructure and resolving any technical issues that may arise.

Job Description & Requirements:

· Provide first-level technical support to employees through various channels such as in-person, phone, email, or remote access tools.

· Diagnose and resolve hardware and software issues, including desktops, laptops, printers, mobile devices, and other peripherals.

· Perform technical escalation to 3rd party vendor.

· Install, configure, and upgrade computer hardware, operating systems, and software applications.

· Set up and maintain user accounts, permissions, and security settings.

· Assist in the management and maintenance of the organization's network infrastructure, including switches, routers, and wireless access points.

· Monitor and respond to system alerts, ensuring the availability and optimal performance of all IT systems.

· Collaborate with 3rd party vendor to implement and maintain backup, disaster recovery, and security protocols.

· Document and maintain IT inventory, including hardware and software licenses, and track service requests and resolutions using a ticketing system.

· Provide training and guidance to employees on the effective use of hardware, software, and other IT tools.

· Stay up-to-date with the latest trends and technologies in IT support and recommend improvements to enhance the organization's IT infrastructure and processes.

We are seeking for a IT Vendor Manager who will be responsible for overseeing all aspects of vendor management, including contract negotiation, performance tracking, and risk management. This role requires a focus on ensuring vendors meet regulatory, legal, and performance standards while driving continuous improvement initiatives.

Key Responsibilities:

• Oversee IT vendor relationships, focusing on contract compliance, cost efficiency, and risk mitigation.
• Manage vendor performance through KPIs and SLAs, conducting regular reviews and improvements.
• Ensure all vendor activities adhere to legal and regulatory standards (MAS TRM etc), including conducting audits and due diligence.
• Lead initiatives to enhance vendor management processes, fostering collaborative vendor partnerships.
• Prepare and present performance, risk, and compliance reports to senior management.
• Collaborate with internal teams to align vendor management with business objectives.

Requirements:

• Bachelor's degree in IT, Business Administration, or related field.
• Over 10 years of IT experience with at least 5 years in IT vendor management or procurement.
• Proven track record in managing vendor relationships, particularly in performance management and dispute resolution.
• Strong understanding of IT governance frameworks and MAS TRM Guidelines.
• Excellent analytical, communication, and problem-solving skills.

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button. Alternatively, you may also email your resume to [email protected]

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

Job Description

• Industry/Organization Type: IT Business Solution Provider
• Position Title: Account Manager/Business Development Manager (IT Business Solutions)
• Working Location: Redhill (Nearest MRT)
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $6,000
• Duration: Permanent

Key Responsibilities

• Implement and uphold consistent sales methodologies.
• Lead the sales cycle from initial contact to strategy development, proposal, presentation, and successful conclusion in IT & Digital services within a specified market segment.
• Meet sales targets by building a robust pipeline, establishing legitimate connections within the target market, delivering presentations to key decision-makers, executing pilot projects, and securing full-service production agreements.
• Set sales goals based on accurate forecasts.
• Oversee and cultivate major customer accounts, coordinating with account management supports as necessary.
• Handle all aspects of contractual negotiations including terms, duration, and pricing.
• Build and sustain relationships at the executive level, adapting to and communicating effectively about the prospective customers' organizational culture.
• Continuously engage with clients to establish and maintain strong relationships.
• Manage ongoing client relationships post-sale to ensure satisfaction, oversee subsequent work orders, and identify new opportunities based on evolving client needs.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to create tailored quotations and proposals based on client specifications.
• Work closely with Operations/Delivery Teams and other relevant stakeholders to ensure seamless account management and service delivery.
• Ensure accurate and compliant production of sales documentation, adhering strictly to company policies.
• Conduct market and competitor analysis to develop strategic initiatives that achieve desired outcomes.
• Perform cold calling to secure meetings with prospective clients.
• Develop partnerships with vendors and suppliers to enhance business opportunities.
• Document and report on all customer inquiries monthly as required by the sales manager.

APPLY NOW!!!

• With at least 5 years of relevant experience and at least 2 years in supervisory/managerial role.
• Candidates with Business ERP, Enterprise Retail Solutions, Cloud Infrastructure and/or Security Solutions experience will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67555 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

• Identifying potential sales opportunities.
• Maintain strong customer relationships and understand their needs.
• Prepare sales proposals, quotations, and review sales contracts.
• Develop and implement effective sales strategies to drive growth.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

We are looking for a candidate with server and network experience.

As an IT Executive, you will play a crucial role in maintaining and enhancing our IT infrastructure to ensure seamless operations and support for our end users. Your expertise will be essential in managing various IT systems, applications, and platforms, facilitating effective data exchange, and safeguarding sensitive information against security threats and compliance issues.

Responsiblities:

• Provide expert end-user support for hardware and software issues, including Microsoft Windows, Microsoft Office 365, and antivirus solutions.
• Maintain and administer servers and all IT-related equipment to ensure optimal performance.
• Maintain comprehensive documentation for IT asset tracking, software licenses, user manuals, and operational procedures.
• Collaborate on end-user projects, including hardware and software refreshes, upgrades, and new implementations to improve system efficiency and effectiveness.

Requirements:

• 3 to 5 years of hands-on experience in IT infrastructure, covering various operating systems, cloud, virtualization and networking
• Strong technical proficiency in operating systems, particularly Windows Servers and Linux.
• Experience with cloud technologies, including Office 365, Azure, and AWS.
• Familiarity with virtualization infrastructures such as Hyper-V and VMware.
• Knowledge of networking devices, including Cisco and Aruba equipment.
• Good understanding of firewall technologies, specifically Palo Alto and CheckPoint.
• Excellent problem-solving abilities with a proactive and customer-focused approach.
• Relevant certifications such as CompTIA A+ or Microsoft Certification are a plus.
• Ability to work independently and collaboratively within a team environment.
• Bachelor’s degree in Information Technology (IT) or similar disciplines

RESPONSIBILITIES:

• Support the Company’s IT including emails, printers, office applications, servers and including users who work remotely
• Perform IT equipment / services procurement and purchasing activities, including requisition and goods receipt activities
• Accounts management of Active directory and EPR system in the timely manner
• Maintain the inventory of hardware and software licenses to the assigned system
• Perform day-to-day IT admin and security activities, including patching of computers according to the security protocols and procedures
• Support troubleshooting and investigation for security related activities

REQUIREMENTS:

• Higher Nitec in Computer / IT related field
• At least 1 year of experience in handling IT support related task
• Meticulous and excellent administrative skills
• Good team player and communication skills
• Proficient in MS Office – Outlook, Excel and Powerpoint
• Experience in configurating SharePoint sites
• Experience with ITSM tool like ServiceNow/ FreshService is added advantage

Interested candidates are to submit a detailed resume to speed up the application process.

Only shortlisted candidates will be notified. Thank you for applying.

Library & Archives Solutions Pte Ltd (LAAS) incorporated in 2000, is a wholly-owned company of the National Library Board (NLB) of Singapore. It is created to be the sole distributor of products and services of NLB. The Company plans to reach out to the library industry to exert leadership in library innovations, as well as provide assistance to libraries that wish to expand their services and grow their capabilities. It also aims to provide productivity tools to reduce the cost of operations for clients, and to enable libraries to embrace digital technology to better serve users.

The Senior/Project Manager is required to plan, design, manage and oversee the development, implementation, integration, support and operations of new and existing application systems and digital services that create value for customers.

What you will be working on

• Oversee the design, development and implementation of web applications, technology services and integration of application systems across different technology platforms.
• Translate high-level requirements and reference use cases to develop into detailed process flows, wireframes and mobile, responsive UX design systems.
• Conceptualize, innovate and perform feasibility study of new or improved products and services based on user requirements.
• Work closely with users on leveraging IT to effectively support their business needs and services as well as to improve current work operations and innovation of new services.
• Prepare proposal and storyboarding of IT solutions to get buy-in from users and managements.
• Manage the vendors and contracts to ensure that the performance of vendors and deliverables are in accordance to the tender and service level agreements.

What we are looking for

• Relevant IT degree or equivalent experience with advanced degree.
• At least 5 - 8 years of relevant working experience in IT environment.
• Possess experience in IT application development & maintenance, and experience in managing the entire Software Development Life Cycle (SDLC).
• Possess experience in web and/or mobile development technologies such as HTML5, CSS3, JavaScript libraries and frameworks.
• Experience in agile development process and user experience design is desired.
• Knowledge of technologies like library management/automation systems, IoT and RFID has an added advantage.
• Good working knowledge of Quality Management Systems and ISO 9000 standards.
• Good interpersonal and communication skills to manage relevant stakeholders.

Availability : Dec 2024 /Jan 2025

Interested applicants, please email your detailed resume, stating your current and expected salary, date of availability and contact number to: [email protected]

Interested candidates are invited to apply online. Only shortlisted candidates will be notified. Thank you for applying.

Role Responsibilities

• Perform on-prem and cloud system management in Microsoft, Virtual (VMWare or Hyper-V), Azure and Microsoft 365 cloud infrastructure such as Exchange Online,SharePoint, Teams, etc
• Participate in design, system set-up and configuration, implementation and deployment of new server and Azure/AWS Cloud Technologies
• Maintains hardware, software and network firewalls and encryption protocols.
• Administers cybersecurity policies to control physical and virtual access to systems.
• Performs network security audits and testing and evaluates system security configurations to ensure efficacy and compliance with policies and procedures.
• Maintaining and supporting ISO/IEC27001 activities
• Responds to cybersecurity breaches, identifies intrusions and isolates, blocks and removes unauthorized access.

Requirements / Qualification

• Possess a Degree/Diploma in IT or equivalent
• Experience in leveraging industry standards and frameworks such as ISO/IEC 27001
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure/AWS cloud technologies such as virtual machines, application services, load balancer, SQL Managed Instance, site to site VPN, storage solutions, network, security, logging and monitoring
• Working knowledge in one or more security and privacy domains such as: security governance policies and procedures, risk management, compliance, access control, network

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job info:

• 5-days work per week (Mon-Fri, 9am-6pm)
• Kaki Bukit
• Basic up $3,500 + AWS + VB

Description:

• ⁠Collate the sales forecast from Account Managers during weekly Sales Meeting.
• ⁠Develop advertising, promotional, sales support materials and sourcing for Customers' festive gifts.
• Assist with sales enquiries and disseminate to the assigned Account Manager.
• Analyse sales to understand and improve performance.
• ⁠Prepare reports on sales statistics and presentation to Vendors.
• ⁠Co-ordinate with Vendors for sponsorship and ensure events execution is delivered and all KPIs are met.
• Optimise and develop the company website and update contents to maintain company social media presence and liaise with Digital Marketing on monthly SEO traffic and engagement reports.
• ⁠Drive lead generation and respond to potential leads.
• ⁠Manage Marketing co-op fund claims as well as administering Vendors' products rebates
• Ensure Products' Reseller Partnership renewals are managed

Requirements:

• Diploma in business or marketing
• Minimum ‘O’ Level with 2 years working experiences preferably in Information Technology or IT System Integrator industry
• Excellent written and spoken communication skills
• Analytical mind and numeracy skills
• Strong interpersonal skills Passionate and enthusiastic about social media
• Highly motivated and self-driven
• Ability to collaborate and work as part of a team

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)
EA Personnel Name: TS Lee
EA Personnel No: R22109698

Job info:

• 5-days work per week (Mon-Fri, 9am-6pm)
• Kaki Bukit
• Basic up $4,500 + AWS + VB

Description:

• ⁠To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• ⁠To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• ⁠To work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• ⁠To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer’s satisfaction through the products and services provided.
• ⁠To have a good understanding of the IT Products Solution and Services.
• ⁠To participate in development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.

Requirements:

• Minimum 2 to 3 sales experiences in the relevant IT industry.
• ⁠IT Product Solution knowledge in Information Technology.
• Strong presentation and negotiation influencing skill.
• Excellent communication skill in both written and oral.
• Track record of consistent sales quota achievement and must be results driven to achieve target.
• Possess the ability to understand business problems that the prospects are resolving and able to qualify sales opportunity.
• Possess at least a Diploma in any discipline.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)
EA Personnel Name: TS Lee
EA Personnel No: R22109698

IT Admin Executive

SGD 2,200 - SGD 2,800

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits, Staff Insurance

Job Description

Responsibilities:

• Coordination between internal stakeholders for sales orders process
• Maintain service items inventory control and parts order liaising with vendors
• Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis
• Handle incoming calls and enquires from clients/ end-users
• Answer email correspondence in a prompt and efficient manner
• Maintain proper records for billing purpose
• Maintain neat and timely update on the service form inputs to our system
• Any ad hoc requirements by the Manager

Requirements:

• Minimum Diploma in Business Management/ IT Studies or related studies
• Proficient in MS Office

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752