Responsibilities:

- Provide customer service and attend to customers' queries with regards to claims
- Place outbound calls and follow up with claims cases, which may include outdoor activities, i.e. collection of documents from customers and medical provider (if applicable)

Requirements:

- GCE A Level / Diploma in any field
- Prior customer service / call centre experience

Key Areas:

Digital transformation project – Private banking, wealth

• Business analyst background of minimum 5 years or more
• Experience in Digital channels implementation required, either App-based or web-based
• Experience in wealth domain, ideally private banking domain preferred. Retail wealth experience is also acceptable.

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

• Excellent opportunity to join a global tier 1 reinsurance firm
• 12 months renewable/convertible contract

About Our Client

The client is a global provider of risk and reinsurance services, specializing in helping clients manage their risks through a range of solutions and products.

Job Description

• Manage daily cash and liquidity for entities in the Asia Pacific region, determining cash positions to meet daily operational needs while optimizing fund usage.
• Oversee timely and accurate fund transfers and settlements for financial products, including fixed deposits, FX Spot/Forward/NDF, and internal/external loans.
• Manage funding and counterparty exposures in compliance with firm policies.
• Handle bank account administration tasks such as opening and closing accounts.
• Support the integration and implementation of digital banking tools.
• Assist in the implementation of projects, including business process improvements and automation, by collaborating with relevant parties and providing insights and feedback.

The Successful Applicant

• Hands on treasury/cash management experience in financial services industry
• Bachelor degree in relevant field

What's on Offer

An exciting opportunity to join a tier 1 global reinsurance firm as a Treasury Analyst

Contact

Ginny Teo (Lic No: R22104515/ EA no: 18C9065)

Quote job ref

JN-092024-6533511

Phone number

+65 6541 9926

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Job scope

• Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
• Customize and configure Salesforce to meet business requirements.
• Manage and implement Salesforce updates and changes.
• Analyze business processes and workflows to identify areas for improvement.
• Document functional and non-functional requirements, user stories, and acceptance criteria.

Job requirement

• Diploma/Degree in Computer Science, Information Technology or equivalent.
• At least 5+ years of experience in Salesforce Business Analyst role.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.
• Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Salesforce Certified Business Analyst and have passed/obtained Salesforce Administrator exam (CRT101) certification.
• Excellent communication and interpersonal skills.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with BFSI domain will be an advantage.

· Preference for IT or Business related educational background.

· Strong problem solving and good analytical skills.

· Strong attention to details.

· Good time management and the ability to work to tight time schedules.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

The Global Security Organization provides industry-leading cyber-security and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we Champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk.

We are seeking a Digital Forensics Analyst to join our Forensics & Litigation Support team. The analyst will partner with internal stakeholders, such as Legal, HR, Ethics, Investigations, and Insider Threat, to support investigations and provide technical expertise. The role will perform forensic preservation of relevant devices and data, respond to incidents, and perform detailed analysis of systems and data. The role will require an individual able to apply forensics concepts and industry best-practice in the preservation and analysis of newly developed technologies engineered internally at the company.

Responsibilities

- Preserve network and host-based digital evidence in an industry accepted and forensically sound manner that would be admissible in court proceedings.

- Coordinate digital forensics analysis on large scale matters.

- Communicate technical events and analysis to both technical and non-technical audiences.

- Perform Apple macOS host-based forensics, including the analysis of user events, the APFS/HFS+ file system, internal services, default applications, and relevant logs.

- Perform Microsoft Windows host-based analysis using both Windows and Linux based forensic tools.

- Perform analysis of Linux servers, including user events, daemons, security logs, and cron jobs.

- Perform acquisitions and analysis of Apple iOS and Android mobile devices.

- Perform acquisitions and analysis of cloud platforms, such as Microsoft Azure, Amazon Web Services, Google Cloud Computing and/or others.

- Write detailed forensic reports for investigations.

Minimum Qualifications

- A bachelor’s degree in a computing field.

- 3-5 years in digital forensics analysis experience.

- Holds an industry accepted certification validating digital forensics capiblities: GCIH, GCFA, GCFE, CFCE, GREM, X-PERT, EnCE, CCE, etc.

- In-depth understanding of computer forensic principles, including digital and mobile forensics, log analysis, cloud-based systems, database structures, querying languages and common digital forensics tools.

- Knowledge and experience of Windows, Unix and Mac host-based forensics, Mobile OS’s and command line.

- Working knowledge of hardware configuration and network/data communications, software development and scripting, database technology and database exploitation/forensics.

- Experience with seizure of evidence, chain of custody and conducting analysis.

- Knowledge of data loss prevention systems and how they detect potential host and network-based data loss technologies or other insider threat risks.

Preferred Qualifications

- Completed the SANS course FOR518: Mac and iOS Forensic Analysis and Incident Response

- Experience in writing affidavits, depositions and serving as an expert witness in court proceedings.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Collaborate with users to define data needs.
• Coordinate with vendors for timely data delivery.
• Monitor product usage and gather user feedback.
• Support and improve products based on feedback.
• Adapt dashboards to meet changing requirements.

Requirements:

• Minimum Diploma/Degree in Business/ Data Analytics with at least 2 years of relevant working experience.
• Proficient in Power BI and SQL.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities

Able to understand business requirements/functional requirements and translate them into test cases.

Able to execute test scripts, raise defects in tracking system (e.g. Jira) and follow through on defect resolution

Able to collaborate with business and technology team to Ensure effective end to end testing.

At least 1+ years of experience in performing UAT testing or Business Analyst

Strong communication skills both written and verbal

Strong analytical skill

Attention to details

· Perform User Acceptance Testing (UAT), writing test cases, reporting defects and updating results.

· Able to understand business requirements/functional requirements and translate them into test cases.

· Able to execute test scripts, raise defects in tracking system (e.g. Jira) and follow through on defect resolution.

· Able to collaborate with business and technology team to ensure effective end to end testing.

· Experience in performing UAT testing or Business Analyst is preferred.

Has knowledge in at least on one of the following;

Electronic Banking (e.g. internet banking),

Channels Banking (e.g. File transfer service, SWIFTnet)

Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)

Liquidity (e.g. Sweeping and Pooling)

Statements (e.g. MT940, Camt)

APIs

Requirements

· Knowledge in at least on one of the following would be advantageous:

- Electronic Banking (e.g. internet banking)

- Channels Banking (e.g. File transfer service, SWIFTnet)

- Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)

- Liquidity (e.g. Sweeping and Pooling)

- Statements (e.g. MT940, Camt)

- APIs

· Knowledge or have experience on Test Cases Automation will be an added advantage

· Certified Tosca Test Design Specialist or Automation Specialist will be an added advantage

· Experience in writing testing SOP or setup/manual guide.

· Experience in System Testing

Good to have:

1. SOP: Work with Business users to come out with a deck for end users to follow a step by step activity to be done for some of the functions that are implemented

2. Set Up User Manual Guide: Production users are able to use the guide based on testing in UAT environment and help them in doing the same in production environment

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

ID: 763640

Working hours: Mon-Fri 9am - 6pm

• Aligning IT strategies with overall business goals and analyze business requirements and technological trends to develop strategic IT plans that enhance efficiency, productivity, and competitiveness.
• Responsible for managing resources such as budget, personnel, and equipment efficiently. This involves allocating resources effectively to projects, ensuring that projects stay within budget, and optimizing resource utilization.
• Lead and supervise a team of IT professionals, including system administrators, developers, analysts, and support staff. Provide guidance, support, and mentorship to ensure that the team operates cohesively and efficiently.
• Oversee various IT projects, from conception to completion. This includes defining project scope, setting timelines, allocating resources, monitoring progress, and ensuring that projects are delivered on time and within budget.
• Work with external vendors and service providers to procure software, hardware, and services. Evaluate vendor proposals, negotiate contracts, and manage vendor relationships to ensure that the organization receives the best value for its investment.
• Responsible for ensuring the security of the organization's IT infrastructure and data. This involves implementing cybersecurity and security measures, such as firewalls and encryption, monitoring for security breaches, and ensuring compliance with relevant regulations and standards.
• Evaluate new technologies and assess their suitability for the organization. Oversee the implementation of new systems and technologies, ensuring a smooth transition and minimal disruption to business operations.
• Oversee the provision of technical support to end-users and ensure that their IT needs are met. Organize training programs to educate users about new technologies and best practices.
• Identify and mitigate risks related to IT systems and infrastructure. This includes developing disaster recovery and business continuity plans to ensure that critical systems can be restored in the event of a disruption.

Requirements

• Candidate MUST Possess at least a bachelor’s degree in Computer Science / Information Technology or equivalent.
• Candidate must have at least 10 years of relevant working experience is required.
• Candidate must have experience in IT project management
• Candidate must have experience in managing a team of IT professionals

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ray Loh Run Ting

EA Personnel Reg. no.: R1550214

EA License no.: 07C5771

JOB DESCRIPTION

Job Title

IT Project Management officer - Capital Market (Agency Contract)

Occupation

PROJECT MANAGEMENT MANAGER

Job Description & Requirements

About the Client:

Our client is a multinational Bank.

Responsibilities:

• Lead and ensure the department alignment with policies: compliance, security rules and controls.
• Lead the PMO activities for IT Production Services, and the project management services team.
• Provide support to the management during governance meeting.
• Backup Head of Department on Business Continuity Plan exercises (BCP), crisis management, permanent control governance, administrative activities etc.

Skills/Requirement:

• Must have experience working with infrastructure and application development team leading the project initiates from the scratch.
• Understanding the capital markets products, operations, operational risk management and/or technology experience
• Must be willing to support multiple shifts and provide extended support after office hours when required.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

Job Objectives

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in rotational 24x7 shift-based environment, support implementations during bank’s green zone

Core Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.

· Ready to work in a shift environment

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Total Rewards

OPPORTUNITY TO ENHANCE YOUR CAREER - It’s about exceeding your potential.

The Analyst is responsible for helping Principals and Partners/ leaders coordinate the effective running of client engagements across our core offerings. He/she will perform general client, industry and competitor research, data analytics and development of creative sourcing techniques or assist with the leadership assessment process, rewards advisory and offer additional analysis and coordination support, all under on-the-job training, guidance and supervision.

The successful individual for this role will leverage KF tools and resources to achieve individual and team targets and contribute to the overall success and positive image of Korn Ferry through demonstrating the highest level of ethical behaviour and personal integrity with a positive and proactive communication style with peers and colleagues building effective relationships within and across the business.

KEY RESPONSIBILITIES

• Deliver high quality work that meets expectations for timeliness, accuracy, and completeness.
• Carry out secondary research, analyse data and produce reports to provide understanding and insights for a project or sector team
• Perform basic client research, pulling client information, developing pitch decks and proposed solutions under supervision
• Partners with the team to generate ideas and share information to facilitate effective outcomes.
• Measures and monitors the effectiveness of the strategic solutions framework against predefined outcomes and assists with meeting key deliverables
• Maintaining data quality and accuracy on the company’s internal databases in accordance with internal process
• Uses project management skills, technologies, and Korn Ferry tools and resources to support efficient and effective project execution
• Support delivery across a range of projects to support clients across our five core solutions
• Developing an understanding of Korn Ferry clients, generally on a sector basis

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• A bachelor’s degree or equivalent qualification
• Strong communication skills and public speaking skills
• Proven ability to effectively use data and analytics
• Self-starter, tenacious and proactive attitude
• Collaboration and team player
• Customer centricity
• Project management, planning, and coordination skills
• Hungry to learn continuously on the job and develop new areas of expertise
• Adaptability and agility in a fast-moving and fast-changing work environment
• Attention to detail
• Proficiency in MS Office

Technical & Support Duties

• Assists in the minor changes to business application forms / reports
• Notifies IS vensors of any malfunctioning of hardware and applications
• Reviews reported application or system problems and resolve them on the spot
• Liaises with IS Manager on any IT audit matters

Routine Duties

• Reviews automated backup logs and perform remediation when backup failed
• Reviews antivirus alert notification and performs quick inspection on the reported user's computer when needed
• Reviews network Firewall logs and performs remediation when needed
• Adminstrates and support Amadeus Integrated booking suite issues
• Any other duties as assigned by IS Manager or Executive Assistant Manager

Interested candidates, please click Apply or send your detailed Resume to:

[email protected]

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

April Lim (Reg. No.: R22110702)

Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

About the role:

The Finance Analyst will be responsible for supporting the central finance team in financial analysis, reporting, and forecasting. This role is a maternity cover position, with duties including budget tracking, variance analysis, and assisting with month-end close processes. The ideal candidate will have strong analytical skills, proficiency in Excel, and a background in finance or accounting.

Key Tasks:

• Support the FP&A team in monthly FP&A activities including Best Estimate, Actuals, Forecast and annual budgeting
• Consolidate monthly financial reports and management reports for Asia region on a timely basis
• Perform monthly variance analysis of the P&L and KPIs against forecast and plan and working closely with the country finance to gather inputs/data
• Provide insightful analysis and commentaries to the management for their decision making
• Streamline processes, enhance and build new reports according to evolving requirements
• Support the management in any ad-hoc request or analysis
• Assist the regional finance in any ad-hoc projects

Qualifications and requirements:

• Degree in accounting or ACCA and its equivalent
• Minimum 3 years working experience
• Well-versed in MS Office, especially MS Excel, Powerpoint, Word and Outlook
• A self-starter who can plan, organize and take initiative to meet job objectives and deadlines independently
• Can-do attitude, good team player, driven and passionate

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/8099

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

As a Client Due Diligence Analyst, you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

You will be assigned to the AML CDD team which focuses on ensuring that Customer Due Diligence, KYC and Transaction monitoring for the retail business clients are carried out in a timely and accurate manner, within the policies as established by the regulatory bodies and internal guideline.

Responsibilities:

• Preparation of documentation and conduct CDD in a timely manner
• Engage clients and internal stakeholders to facilitate the collections of relevant documents/information in accordance with in-house procedures and local regulations
• Review the documentation requirement and completeness during client interactions
• Handle all client files in accordance with the agreed guidelines for client’s data maintenance
• Ensure high customer service satisfaction by meeting or exceeding expectation through the implementation of service level agreement and standards
• Actively engage the teams in regular discussions to drive operational efficiency and knowledge sharing.
• Maintain an open channel of communication with other stakeholders particularly Financial Crime Compliance Team, product/ process, risk and operations teams to address any issues.
• Support AMLCDD Lead in operational planning and monthly report to management
• Handle other ad-hoc duties as assigned by AMLCDD Lead and Management

Compliance

• Ensure compliance with the standards and regulatory requirements, including those pertaining to Money Laundering, Sanctions Compliance and KYC.
• Participate in and/or support the Bank's effort in combating money-laundering activities.

Requirements:

• At least 1-3 years of AML/CDD/KYC experience in financial services.
• Robust written and verbal communication skills.
• Strong stakeholder management skills.
• Excellent knowledge of MS Office - Microsoft PowerPoint, Word, and Excel a must.

About the role:

• Regional Transportation Analyst, Asia Pacific provides necessary high touch service to the business and drive regional transportation process to achieve cost and lead-time effectiveness. He/she will support regional transportation leads with data analytic and project management.
• This is a hands-on role which will require the ability to perform data analytic, drive process improvement and manage carrier performance review.
• This position will be a direct report to the Senior Director, Regional Logistics, APAC and will be part of Regional Distribution & Logistics Team

Key Roles & Responsibilities:

• Supports transport planning with report analytic to ensure internal and external stakeholder needs are achieved, and are cost effective based on required delivery date
• Provides transit time analysis to ensure accurate transit times are used in planning
• Provide daily support to manage the “real time challenge” of transport, to ensure balance with business needs and freight cost
• Supports the resolution of master data errors found in SAP or TMS, with support from the internal and external stakeholders
• Monitors the carrier performance with agreed KPIs and manages the carrier business review
• Support implementation of any new forwarder/carrier in accordance with QA standards, Service Level Agreements, SOP’s and Terms and Conditions
• Works with appropriate internal groups to update new lanes, rates etc. and manages spot bids and new lane carrier assignments

Knowledge, Skills & Experience:

• Diploma or Bachelor degree required
• 2-5 years of experience within supply chain; transportation planning and logistics within region preferred
• Experience working with a transportation management system preferred
• Strong communications skills and ability to work in a fast paced, global consumer goods organization
• Experience working in SAP preferred, or other ERP system
• Proficiency in English required, with additional language skills applicable to the region

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/9691

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

You will be part of the pioneering team responsible for supporting the implementation of AML processes for the new Digital Bank. As an AML Analyst, you will be working closely with various stakeholders to ensure AML risks are mitigated.

Daily Deliverables

• Engage clients and internal stakeholders to facilitate the collections of relevant documents in accordance with in-house procedures and local regulations
• Review the documentation requirement and completeness during client interactions
• Performing transactional case reviews
• Handle all client files in accordance with the agreed guidelines for client’s data maintenance
• Ensure high customer service satisfaction by meeting or exceeding expectation through the implementation of service level agreement and standards
• Handle other ad-hoc duties as assigned by Team

Skills

• Possess 1 year of experience – ideally focusing on customer facing role within the Retail banking segment would be an advantage
• Comfortable with making calls out to clients
• Working knowledge of broad AML functions such as Client Due Diligence, Name screening, Transaction Monitoring etc would be an advantage
• Excellent knowledge of MS Office
• Strong communication and stakeholder management skills due to engagement in potentially sensitive information

Performs server backup and recovery operations

restarts systems following outages.

Identifies problems, agrees remedial action

undertakes emergency maintenance if required

Analyses systems and makes recommendations to improve performance

track work in progress and record issues and solutions

set up new equipment and upgrade existing systems

Our client is a premier supplier of indirect industrial supplies essential materials.

• Analyze incidents to identify root causes, solutions, and provide reports.
• Assess business needs and manage user access in ERP and CRM systems.
• Oversee software development, including design, testing, and documentation.
• Track IT tasks, resolve issues, and report project status.
• Ensure compliance with IT policies and deliver excellent customer service.

Requirement:

• Bachelor’s Degree in IT or equivalent
• At least 3 years of experience managing databases in Infor M3
• Proficient in Microsoft SQL Server and SQL scripting.
• Excellent communication skills to clearly explain complex IT concepts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

v Support users with IT queries, problems, and training as required

v Installation and configuration of PCs and day-to-day troubleshooting and support

v Manage IT hardware and documentation as appropriate

v Maintain and update the software library and hardware inventory system

v Process procurement activities for Purchasing Requisitions approved by users (Barge).

v Obtaining min. 3 quotations and recommend a vendor to award orders

v Negotiate with vendors for better pricing.

v Place order and ensure delivery to locations and date of supply.

v May need to arrange of COD, Advance or Partial payment with Accounts and follow up for delivery and complete documentation.

v Required to assist in doing Project bidding (pre-bit quotes). or Project purchases when assigned.

v Undertake any other Ad-hoc duties as assigned.

Requirements:

v Minimum Diploma in Computer Science / IT or equivalent

v Minimum 2 – 3 years of related working experience

v Knowledge in Supply Chain Management

v Knowledge in standard business applications

v Knowledge in network systems, methodologies, techniques and technology

v Resourceful, self-driven, proactive and independent worker

v Hardworking with positive attitude

v Possess good communication and interpersonal skills

v Able to work well under stress in a fast paced environment.

v Proficient in use of MS Office Applications (Words, Excel, Access)

v Able to work independently

Note: This is a contract role (renewable subject to work performance)

Work Schedule: This position requires availability for a rotating 24x7 shift schedule, including nights, weekends, and holidays.

Location: To be discussed during interview

Salary: up to S$3,600 + S$180 Fixed Shift Allowance

Job Overview:

• We are looking for a dedicated and motivated IT Operations Specialist to join our team. This role involves working on a 24x7 shift rotation to ensure the continuous monitoring, support, and maintenance of our IT infrastructure. The ideal candidate should have a strong technical foundation, excellent problem-solving abilities, and be comfortable working in a dynamic and fast-paced environment.

Key Responsibilities (SDC Associate Engineer):

• Consistently monitor the performance and availability of IT systems, including servers, networks, and applications. Provide first-level troubleshooting and support for any issues that arise.
• Respond promptly to IT incidents, following established procedures and escalation protocols. Document incidents and resolutions in the incident management system.
• Perform routine maintenance tasks such as software updates, patch management, and system backups to ensure the integrity and security of IT systems.
• Execute daily operational tasks, including system health checks, log reviews, and performance monitoring, ensuring all tasks are completed within the defined SLAs.
• Maintain clear and effective communication with IT teams, stakeholders, and end-users, providing timely updates on incidents and operational activities.
• Ensure adherence to company policies and regulatory requirements, conducting IT operations securely and in compliance with industry standards.

Job Requirements:

• Bachelor’s Degree/ Polytechnic Diploma in Computer Science, Information Technology, or a related field.
• At least 1 year of experience in IT Infrastructure Operations or Support (LAN/WAN/Systems/Cloud).
• Proficiency in operating systems such as Windows and Linux, network protocols, VMware, and IT infrastructure. Experience with monitoring tools and incident management systems is advantageous.
• Strong critical thinking, problem-solving skills, and a passion for information security.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

JOB DESCRIPTION

1. IT end-user computing devices and software requirements shall include deploying, maintaining, managing, supporting, troubleshooting, installing and configuring of notebooks / laptops, printers, desktop PCs, monitors, tablets, anti-malware software, operating systems, business software applications (MS Office, MS Office 365 applications, Adobe Acrobat and etc.), client machines network connectivity and etc

2. IT managed service requirements shall include managing IT incidences, IT service requests, IT problems, IT change requests, IT configuration and IT reporting

3. Manage and resolve customer helpdesk servers, LAN/WAN, cabling, video conferencing, backups, offsite backups, switches, firewalls and ensure 24x7 availability

4. Troubleshoot PC, gadgets, network, servers and provide solutions to resolve such failures on both immediate and long-term basis

5. Ensure Backups and Restorations are successful and properly done on a daily basis

6. Assess, review and recommend existing IT infrastructure for potential weaknesses and propose and implement solution or mitigation process

7. Monitor and trend network and system utilization and apply the information towards improving infrastructure availability, resilience and security

8. Set up VIP’s gadgets, internet, troubleshoot issues request in a timely manner and ensure that they can receive their emails on their mobile and other devices

9. Operate and manage the overall Server, Storage, Applications, Disaster Recovery and Security Infrastructure Operations at customer premises or cloud

10. Implement plans of IT measures, IT policy, IT Processes and Audit Compliance

11. Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance on day-to-day basis

12. Reviews of the existing information and systems landscape across The Group, and proactively implement infrastructure and system improvements to enhance business benefits and reduce business risks

13. Rack mounting, OS installation and PC cloning

14. Manage Software Licenses, hardware and software inventories, asset tagging and cable patching a labelling to the network ports (both at the network equipment and EUC device end)

15. Perform Vendor Management and submit monthly fix asset end-to-end

16. Other ad-hoc tasks as assigned by management

JOB QUALIFICATION

1. Minimum Diploma or Bachelor degree in Computer or IT-related field

2. Strong technical knowledge in Troubleshooting of PC, Network and Server related problems

3. Familiar with Windows Servers Active Directory domain services administration, troubleshooting, health check and fine-tuning

4. Experience in Implementing and Maintaining Backup Solutions

5. Resourceful Engineer who knows how to solve problems independently using online and offline resources

6. Good analytical and problem-solving skills

7. Able to communicate well with end-users & have strong sense of responsibility

8. Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised

9. Liaise with product manufacturers for problem escalation and resolution

10. Good communication and Interpersonal Skills in English and Mandarin