Key Responsibilities
1. Data Analytics & Dashboard Development
• Design, implement, and maintain real-time dashboards to track key performance indicators (KPIs) such
as occupancy rates, revenue metrics, and customer trends.
• Analyze large datasets to uncover insights that drive operational efficiency and business growth.
• Ensure data accuracy and integrity across all systems.
2. Stakeholders Collaboration
• Work closely with cross-functional teams to understand business processes and translate them into
actionable data solutions.
• Present findings and recommendations clearly to both technical and non-technical stakeholders.
3. Operational Training
• Hands-on attachment at our facility’s customer service team to learn standard operating procedures
(SOPs) and customer interaction workflows.
• Adopting the experience to align the data analytics work with real-world operational needs.
4. Technical Support & Incident Response
• Assist in troubleshooting IT systems related to data reporting and analytics.
• Implement basic cybersecurity measures such as access controls, encryption, and data anonymization
techniques to protect sensitive information.
• Support incident response efforts by analyzing logs or dashboards for potential vulnerabilities or
breaches.
Qualifications
• Bachelor’s degree in Data Analytics, Computer Science, Information Technology, Cybersecurity, or a
related field.
• Fresh graduates are welcome to apply.
Technical Skills
• Proficiency in data analysis tools such as Microsoft Excel, SQL, Python, or R.
• Experience with visualization platforms like Tableau or Power BI, as well as database management
systems, is highly desirable.
• Familiarity with front-end development tools like HTML, CSS, Flutter, JavaScript (React or Angular
experience is a plus).
• Basic understanding of cybersecurity principles such as encryption, access control, and vulnerability
management.
Soft Skills
• Strong analytical mindset with attention to detail.
• Excellent communication skills for presenting complex insights clearly.
• Problem-solving abilities with adaptability in dynamic environments.
• Eagerness to learn about both data analytics and cybersecurity practices.