Required - Business Analyst (Banking Domain)

Location - Singapore

Experience – 6+ years

JD / Technical Competencies:

• SQL report writing experience with deep data model knowledge and able to develop complex queries across multiple tables.

• Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.

• 6 + years of experience as Business Analyst in the financial industry.

• Exemplifies and promotes Agile values and principles

• Outstanding communication, facilitation, negotiation, and coaching skills

• Hands on experience with Agile/Scrum methodologies.

• Highly motivated and self-starter.

• Good Project Management or Scrum Master experience is added advantage.

• Experience in the financial services and working knowledge on Asset Servicing /Fund Accounting/Regulatory reporting.

Are you a dreamer, innovator, thinker and a doer who believes in contributing to something that makes a difference?

Bring your passion. Join PMI.

How will you make a difference to PMI?

The Community (Chapter) Operations Analyst I, supports regional stakeholders as assigned, collaborates with chapters regarding policies, procedures and bylaws amongst other important operational areas to ensure each chapter is fully capable of operating at the most effective and efficient level possible.

What you’ll bring to the role:

• You will review, revise, and recommend chapter policies and identify process improvements to ensure a stronger chapter operation.
• Partners with Chapter Engagement Partners to help support successful implementation and adoption of new programs and services targeting chapter leader growth and development.
• You will serve as a resource for chapters and mentors to effectively manage governance issues and questions, addressing and resolving issues when appropriate and escalating to department leadership as needed.
• You will utilize data from a variety of sources, monitor and report on overall performance for assigned regions.
• Support chapters in the successful design and delivery of relevant and engaging events.
• Apply PMI Chapter Charter process, including monitoring of core processes to ensure timely, accurate, and complete flow of information. Approve PMI Chapter Charters as appropriate, administer the Annual Chapter Charter Renewal program, including in regular status reporting.
• You will serve as a dedicated resource between chapters and Customer Care to effectively respond to complex matters that span multiple departments.
• Ensure accurate and current volunteer information as well as quality assurance checks, updates and feedback with volunteers and staff.
• Participate to support volunteer role descriptions, system tools, messaging and training.
• You will review, respond, and approve PMI Chapter by-laws submissions, coordinating with appropriate internal stakeholders to ensure compliance and legal standing within PMI policy.
• Participate in and contribute to the policy manual development, process updates and documentation, and associated templates, as well as related department operating procedures.

Role Qualifications:

• Bachelor’s degree in business or other related field preferred. Equivalent experience may be considered.
• 1-3 years experience administering processes for dispersed geographic groups and governing documents (bylaws, policies).
• General knowledge of association laws and general practices (Anti-Trust, UBIT Tax, Non-Profit Classifications) preferred.

What you can expect from us

We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you.

Join us and you’ll get:

• an excellent total package, with compensation and benefits based upon your geographic location.

• skill development opportunities, to help you grow now and into the future.

• access to a global network, to enrich your professional experience.

• flexible options to help balance work time and your time

• award and bonus opportunities.

The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience.

Let’s help make the world work better for everyone. Apply today!

Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. As a government contractor, Company Name is subject to Executive Order 11246, the Rehabilitation Act of 1973 (Section 503), and the Vietnam Era Veterans Readjustment Act of 1974 (VEVRAA), all as amended, which require government contractors to ensure nondiscrimination in employment and to take affirmative action to employ and advance in employment qualified persons without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

JOB SCOPE

• Conduct quality audits on all forms of communication e.g.Voice, Emails, Chats to ensure team members meets our Marina Bay Sands luxury brand service standards.
• Review with each team member their quality scores, provide feedback, examples and mentoring on how to improve
• Ensure departmental Forbes and Service Quality Review Audit targets are met through consistent follow up, coaching and trainings where appropriate
• Must be detail oriented, consistent with follow up and coaching
• Ensure all team members are aware of new and resort wide promotions
• Work with Reporting Officer on various projects that will be of benefit to improving customer service, enhancing positive team culture, and increasing the company’s competitive edge.
• Provide a detailed monthly report on the department quality audit scores such as frequently missed standards, areas to improve, etc.
• Provide a monthly overview report to the Management team
• Provide customer service and / or product training where appropriate
• Any other responsibilities that may be assigned from time to time

JOB REQUIREMENTS

• Diploma or University Degree.
• Must have proven 3+ years of experience in a call center or front office environment within a luxury hotel.
• Excellent communication and interpersonal skills, both verbal and written.
• Customer centric attitude and works well under pressure.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Excellent time management, organizational and motivational skills.
• Analytical to be able to spot trends and identify areas of improvement.
• Must have a positive, fun, and enthusiastic personality.
• A team player that takes the initiative to assist Team Member when needed.
• High collaboration and adaptable to changes in a dynamic environment.
• Mature, meticulous, resourceful, organized, and able to work independently.
• Work is subjected to change to meet business/operational needs.
• Proficient in the use of Microsoft Office applications such as Microsoft Word, Excel, and Powerpoint.

Requirement

• Diploma/Bachelor's Degree in Computer Science, Information systems, or related field.
• At least 3 years of Software Development experience on Java and Appian
• Experience in Java, J2EE, Appian, Web, Mobile, SQL, shell scripting
• Experience in software development and maintenance using Agile and/or Waterfall methodologies

Responsibilities

• Develop Software using Agile and/or waterfall methodology.
• Work closely and collaborate with the Business Analysts and Quality Engineers/Test Consultants for user stores elaboration, test automation, bug fixes etc.
• Work with deployment team/DevOps team in setting up continuous integration, build and release automation.
• Provide estimates for stories during sprint planning for Agile maintenance project or service requests /enhancements.
• Convert acceptance criteria into automated unit tests.
• Support production issues.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

• Identify key sales opportunities to generate and achieve revenue while concurrently developing and nurturing strong relationships within existing key resellers.
• Optimizing sales opportunities in both existing and new accounts through effective selling and cross-selling, all while delivering exceptional customer service.
• Liaise with other departments to develop lead generating activities.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of relevant experience.
• Possess basic IT knowledge and a good understanding of managing partner relationships to ensure a profitable collaboration.
• Proven track record in securing and developing strategic resellers and closing sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As a Business Analyst, you will be involved in the software development life cycle (SDLC )and Agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases. The broad area of your role covers the following:

• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: IT Audit Manager
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 9,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage and lead the team in technology risk consultancy services in Singapore and overseas engagements.
• Strong understanding of business and IT processes, information system management, IT governance, and security-related risk and controls with the ability to recommend opportunities for control improvement.
• Perform IT/IS audit, IT risk assessment or security/vulnerability assessment to review and analyse the security risks, issues and impact on the business.
• Deliver findings and reports on work assignment status and recommendations to the management.
• Build and nurture positive working relationships with clients with the intention of exceeding their expectations.
• Any other assignments and tasks from the superior which deem to be appropriate and relevant.

APPLY NOW!!!

• Graduate in Computer Science / Engineering / Information Systems / Information Technology or relevant.
• 5 - 8 years of relevant experience in Information Technology/Cyber Security and/or in IT Security Administrator, IT / IS audit and IT risk assessment.
• Strong understanding of business and IT processes and security-related risk and controls

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

• Drive and facilitate digital transformation work in the organisation
• Design and develop roadmaps and implementation plan
• Elicit, analyse and document business requirements from key stakeholders
• Perform comprehensive analysis to understand underlying drivers
• Apply business re-engineering or improvement tools to significantly redefine process flows
• Present compelling business case for proposed solutions
• Lead and oversee multiple inter-dependant projects throughout project lifecycles
• Manage and collaborate with stakeholders from various user groups
• Lead and facilitate change management initiatives to promote user adoption

Requirements:

• Degree in Information Technology and related field
• At least 5 years of experience in project management/business analyst role
• Proficient in agile practices and project management methodologies and tools
• Strong analytical and critical thinking skills
• Strong communication and interpersonal skills
• This position is on contract basis

Location: Henderson Road

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

The position requires at least 3-5 years of experience in the manufacturing field or in a related area.

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Reporting Relationships (Who this job reports to; Who reports to this job):

·This position reports to Manager.

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

# Convenient work location nearby Novena MRT

# Good career development opportunities

# Salary Up to $5000 + Excellent Benefits

Our client, a primary healthcare organisation in Singapore is currently seeking an experienced candidate to join them as a Research Analyst.

Responsibilities:

• Design of research studies in collaboration with doctors
• Analyse data using statistical approaches
• Detailing of analysis plans, descriptions of analyses and findings for research protocols, research manuscripts or reports, including statistical power or sample size calculations.
• Oversee, design and manage research databases
• Co-lead research projects and submit ethics approval where appropriate
• Provide educational talks for Doctors and Researchers
• Supervise health advisors on extraction of relevant data from medical records and national records for monitoring and trending of statistics
• Generate reports on statistics for reporting
• Setting up databases using the new generation computer system
• Develop research protocols that can answer epidemiological questions, regarding treatment, prevention and educational programmes, including submission for ethics approval

Job Requirements:

• Master in Public Health or Degree in Biomedical Science or equivalent
• Minimum 2 years of experience in research with strong data analytics experience
• Past experience in doing research from start to end

Looking for a change or for new challenge? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Senior Talent Acquisition Consultant

CEI Registration No.: R21100789

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Project Engineer (IT/Electrical/Electronic)
• Working Location: East (Nearest MRT: Tai Seng/ Paya Lebar)
• Working Hours: 5 days (Monday-Friday, 9 am to 6 pm)
• Salary Package: Up to SGD 3500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Equipment set up for various systems, conduct testing & commissioning
• Install electronic systems including cabling and storage device
• Perform equipment troubleshooting, repair, and preventative maintenance for the electronics system
• Project management and follow-up with clients
• Provide onsite support to diagnose and rectify technical issues

APPLY NOW!!!

• Min. Diploma in IT or Engineering field
• Min. 1 year of working experience in Project Management or related field
• Familiar with Windows, Word, PowerPoint, Excel, and Access

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65664 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

PRODUCT AREA

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

JOB DESCRIPTION

Financial Analysts ensure that Google makes sound financial decisions. As a Financial Analyst, your work, whether it's modeling business scenarios or tracking performance metrics, is used by our leaders to make strategic company decisions. Working on multiple projects at a time, you are focused on the details while finding creative ways to take on big picture challenges.

As someone who knows the workings of the core Finance team inside and out, you'll lead individual projects to transform planning, tracking and control processes. You'll provide senior level management with insightful recommendations, planning and reporting support.

Qualifications

JOB RESPONSIBILITIES

• Drive business and product strategy across Google Ad products.
• Provide management with clear insights and recommendations into drivers of business, market trends, risks, and opportunities leading to business enhancing product actions.
• Lead independently and/or in partnership with cross-functional partners, bringing clarity to big and complex problems facing Google.
• Influence with data, and articulate key insights to executive stakeholders to drive sound business decision making.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a problem-solving environment (e.g., financial planning and analysis, business analytics, management consulting, or investment banking).

PREFERRED QUALIFICATIONS

• Experience working with cross-functional teams by providing good business acumen.
• Experience in problem-solving, with the ability to structure ambiguous problems and drive insights.
• Ability to communicate and engage with the executive management team.
• Excellent problem-solving and technical (e.g., Financial Modeling, SQL, Data Viz) skills working with large volumes of complex data.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyse and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Requirements:

• Minimum of 2 years of related experience or a Master’s degree and up to two years of experience as a Business Analyst.
• Requirements determination using structured techniques for documentation, analysis, evaluation/ validation
• Decomposition of high- level information into details
• Abstracting low- level information
• Distinguishing requests vs needs
• Distinguishing requirements vs. solutions
• Classifying/ prioritizing requirements; requirements change management and traceability
• Identifying risks; applying creativity to solving complex problems
• Building relationships and working collaboratively
• Effective verbal/ written communication
• Experience in an industry domain.
• Developing structured user manuals and training; business rules modelling
• Develop and executing acceptance test plans

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Duties & Responsibilities

• Be clear of customer's security framework, such as information security policies, processes/procedures, guidelines and etc.
• Ensure compliance with customer's cybersecurity policies.
• Perform activities necessary to ensure customer's data systems and networks are secure, sure activities are not limited to log analysis and security assessment of customer ICT systems.
• To manage/conduct vulnerability assessment and coordinate penetration tests activities.
• To conduct information security awareness training

Job Responsibilities: -

• Creation of test scenarios - tests cases with reference to user stories, functional user specifications documents for UAT.
• Log, manage, track and close UAT defects/bugs in JIRA
• Document all test results.
• Reporting, escalating of problems and issues to Product owner, Business Analyst, or Development Team.
• Work closely with UAT lead, development team leaders and software development members.
• Participate in daily stand-up call, defect triage calls and other project meetings.
• Assist UAT Lead in UAT Test Planning and execution reporting.

Required Skills & Experience: -

• At least 3 Years of experience in Software Testing.
• Working knowledge on test management software (e.g., JIRA) and SQL.
• Excellent communication skills.
• Familiar with Agile frameworks and regression testing.
• Attention to details and ability to document and troubleshoot errors.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our client is a well-established MNC in Manufacturing industry. They are looking for a IT Specialist to assist their team for the next phrase of their business. They are located in West.

Responsibilities:

• Supervise and configure WAN and LAN connections, along with managing associated devices.
• Monitor firewall logs and maintain backup systems.
• Administer Microsoft 365 accounts and licenses.
• Take responsibility for all hardware, software assets, IT inventory, and licenses.
• Provide Level 1 and 2 support for global service desk operations, deploying and configuring both current and new business processes.

Requirements

• Minimum Diploma in IT or any relevant field
• Minimum 2 year experience in handling WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with Cloud environment and Microsoft365

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

About the role: Application Support Analyst (on site)

This role is about problem solving supporting trading applications for Global Derivatives Markets

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order entry, risk management, and exchange connectivity.

● Conduct analysis of complex order and trade histories.

● Work directly with new customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]

Broad Function
Be part of the team to support the implementation, development and maintenance of programs under the organisation. Scope of work includes but not limited to development of financing models, implement plans.

Major Duties & Responsibilities
• Responsible for the development and maintenance of financing models for the organisation
• To work on the costing and pricing of various programs
• To work with internal stakeholders to ensure smooth implementation and evaluation of programs
• To provide administrative, budgeting, monitoring, and reporting for programs
• Any other specific jobs assigned

Job Requirements
• Minimum 3 years of relevant work experience for Financial Analyst.
• Minimum 5 years of relevant work experience for Senior Financial Analyst.
• Prior experience in healthcare industry with basic knowledge of healthcare financing, population health and different payment model for integrated care programs will be an advantage

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

- Support Head, Customer Service in driving digital transformation and self-help tools at service touch points in Singapore and OSS Contact Centre with - Compliance and Operational Risk in mind.

- Responsible for designing “as if” and “to be” in customer experience journey on transformation tools.

- Collaborate with internal/external stakeholders and spearhead in implementing digitalization and self-help capabilities to achieve Corporate Solutions’ goals and vision in Joyous CX.

- Drive e-portals utilization rate, focus on accuracy and quality of contents and increase customer satisfaction ratings.

- Develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

- Support investigation of complainants escalated to Customer Service section and communicate investigation findings/outcome to complainant/business partners within the required turnaround time.

- Attend to enquiries/feedback received at the various customer service touch points.

-Use of data to identify and recommend any process/operational enhancements or new service propositions to improve customer service and experience.

- Support Section Head in implementing and maintaining a centralized knowledge library as source for future omnichannel servicing portal.

- Performs other responsibilities and duties periodically assigned by Section Head in order to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

Main Responsibilities:

• To prioritize and perform the various testing/analysis in timely manner, in order to support the business requirements.
• Analysis of bulk product, in-process, raw material or environmental samples according to Standard Operating Procedures and Test Methods.
• Documentation of results in accordance with current Good Manufacturing Practices (cGMP).
• Problem solving of analytical methods as well as troubleshooting of equipment. Involvement in method transfers and validation.
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Assay trend analysis, document revision and update.
• General lab support including housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares, autoclaving etc.
• Any other duties as assigned by your Supervisor/Manager.

Job Requirements

• Degree/Diploma in a relevant Chemistry, Science field or Equivalent.
• Relevant work experience preferably with Lab experience in a biotech or medically related field.
• Good understanding of HPLC and Empower software.
• Well versed in cGMP regulations.
• May require working on 12 hours shift.

Interested candidates please send in your resume to [email protected]

Attn : Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd, EA License No.: 99C4599

We are hiring Senior Application Developer to join our team in supporting our client in application development ptojects.

Key Responsibilities:

• Interpret business requirements and translate them into application features.
• Assess effort and analyse the impact of change requests.
• Debug and troubleshoot applications as needed.
• Provide support and maintenance for application systems.
• Write high-quality source code to meet project deadlines.
• Conduct functional and non-functional testing before application release.
• Develop technical documentation and handbooks.
• Report work progress regularly on a weekly basis.
• Collaborate with QA and product owners to ensure delivery quality.
• Adhere to company practices and guidelines.

Requirements:

• Minimum of 3 years of hands-on experience in application development for Application Developer role
• Candidate with more than 5 years hands-on app development experience will be considered for the Senior Application Developer role
• Proficiency in designing and developing both web-based and windows-based applications.
• Experience with ASP.Net, VB.Net, C#, Angular JS, Node JS, Vue.js, and SQL Server 2012/above.
• Familiarity with reporting tools such as SQL Reporting Service.