Responsibilities:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.
• General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities

• Perform Level 2 Systems Administration in system monitoring, management, disaster recovery and capacity planning.
• Assist in performing on-prem and cloud system management in Microsoft, AIX, Virtual (VMWare or Hyper-V), Azure and Microsoft 365 cloud infrastructure such as Entra ID, Exchange Online, SharePoint, Teams, etc.
• Participate in the design, system set-up and configuration, implementation and deployment of new server and Azure Cloud Technologies.
• Plan and manage IT resources for tasks or projects including budgeting and capacity planning.
• Update technical documentation pertaining to systems administration for on-premise system, Azure and Microsoft 365 cloud infrastructure.
• Perform system maintenance, upgrade, patches and incident resolution outside of working hours when required.
• Any other ad-hoc duties as assigned

Requirements

• Degree / Diploma in Computer Science, Information Technology or equivalent
• Experience in system support and server administration including implementing and managing Azure cloud infrastructure with strong understanding of Azure cloud technologies
• Hands-on experience on administrating Windows Server, Exchange, VMWare vSphere and Hyper-V on premise,
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune.
• Hand-on experience with implementing and configuring Azure cloud technologies such as virtual machines, application services, load balancer, SQL Managed Instance, site to site VPN, storage solutions, network, security, logging and monitoring.
• Knowledge on AIX/ Unix and other IBM products. (IBM WebSphere MQ, WebSphere, Tivoli Storage Manager Backup) will be an advantage

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Manage large scale staffing projects, ensuring SLA is met.
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Key Responsibilities

1. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review; else immediate rectification is to be done upon seeking supervisor approval.

2. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification is to be done.
• Ensure the accuracy of the asset information, such as all are tagged and recorded into the asset database, accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor/ manager and perform the necessary rectification as per supervisor instruction.

3. Desktop Software / Patch Management

• Assist in the testing and rollout of the software/ patches to all PCs.
• Provide daily/ weekly/ monthly update on the progress to the supervisor.

4. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide an immediate update on the status of the request assigned.
• Provide on-site VIP Support to key appointments holders.
• Manage and ensure Desktop Teams does meet a minimum expectation support standard.
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members
• Work with vendor support contact to resolve technical issues with the desktop environment or products principle.
• Escalate issues and involve experts or other ITD teams wherever required to resolve issues promptly.
• To identify the needs and requirements of the users and to try to coordinate and comply to meet asset management of client hardware and software.
• To manage, identify and handle issues that may arise and highlight them to relevant party/teams/management.
• Assisting in Condemning/Decommissioning of outdated assets and disposal
• Image Creation and Cloning (Acronis TrueImage) for Tech Refresh and daily BAU operations
• Was trained and learn how to setup an MDT Server (Microsoft Deployment Toolkit)
• Managing Daily IMAC Operations & Project IMAC, leading, scheduling and allocating resources for daily tasks required.
• Perform installation, setup, configuration, diagnostic, migration, upgrading and maintenance of Desktop PC/Laptops, OS, Application, software and related IT peripherals
• Provide support to end-users in troubleshooting and resolving of desktop PC and related IT Products such as Printers.

Requirements:

• Minimum 1 year of experience in IT/Desktop Support Engineer is preferred.
• Flexible to do 12-hours shift.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Assist the IT Executive in ensuring the smooth operation of the hotel’s Information Technology systems and infrastructure. Provide first-line IT support to hotel staff and contribute to maintaining the reliability, security, and efficiency of IT systems.

Responsibilities

• Provide first-level troubleshooting for hardware, software, and network issues encountered by hotel staff, documenting incidents and solutions for future reference.
• Assist the IT Executive in implementing and maintaining incident management policies and procedures, ensuring clarity in escalation and resolution processes.
• Support the IT Executive in monitoring and maintaining information systems and data processing operations.
• Perform routine system tasks, including setting up user accounts, managing software installations, and ensuring regular updates of antivirus programs.
• Conduct daily and monthly backups, verify the success of backup processes, and ensure secure storage of backup data.
• Collaborate with departments to assess IT needs and assist in implementing solutions that align with hotel policies and system capabilities.
• Ensure critical systems (e.g., servers and Property Management Systems) are operational, including managing automatic standby modes when required.
• Conduct regular checks for unauthorized programs, improper configurations, or potential security vulnerabilities, escalating issues to the IT Executive when needed.
• Support the implementation and maintenance of new technologies or system upgrades under the guidance of the IT Executive.
• Maintain an updated inventory of IT equipment and software, assisting in procurement and replacement when necessary.

Qualifications

• NITEC, Higher NITEC, or Diploma in Information Technology or related field.
• Basic knowledge of hardware, software, and network troubleshooting.
• Familiarity with backup procedures and antivirus software management.
• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively and provide support to non-technical staff.
• Willingness to learn and adapt to new technologies in a dynamic environment.
• Prior experience in a hospitality or service environment is an advantage but not required.

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field preferred
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.
• General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• At least 2 to 3 years of programming experience.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Highly adaptable with a fast-learning ability.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Responsibilities

• Work with business users to review business processes and identify areas where business processes can be improved through IT systems
• Act as an interface between business users and the technology team to align understanding of requirements and processes through meetings, discussions, and workshops
• Elicit and document requirements and develop acceptance criteria for system implementation and on-going enhancements
• API mapping, executing daily automation script for defect tracking, liaising between testers and developers
• Prepare test cases and provide UAT and go-live support to the business and technical team
• Provide first level application support to end users and track issues raised till closure for projects and major system enhancements
• Define and own the Process Governance guidelines and framework, including process level hierarchy and process role descriptions in a document to enable and steer Business Process Management
• Work with technology team managers to ensure that Technology Group business processes are documented, kept up to date and stored in the designated central repository
• Any other ad hoc duties as assigned by supervisor

Requirements

• 2 years of relevant working experience in IT - Business Analysis, in both Agile and Waterfall environments.
• Strong understanding of API technologies and the software development lifecycle.
• Adapt well to changes and uncertainties including new projects, job scope, regulatory changes & environment.
• Able to communicate and work well with business users and the technical team and bridge the gap between them.
• Experience in planning & running small projects independently.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

The Job:

• Help collect and analyze data for audits.
• Assist in gathering evidence to check business processes and compliance.
• Document audit work and results clearly.
• Help write up audit findings and suggest improvements.
• Assist in preparing reports and presentations for management

Requirements:

• Good with excel

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Responsibilities:

• Identify and analyze technology trends and emerging issues that could impact infrastructure service delivery, and proactively recommend alternative solutions or corrective actions when necessary.
• Design, plan, and implement hybrid cloud infrastructure, integrating operational and security tools to meet both operational and security requirements.
• Conduct capacity planning and performance optimization for infrastructure, introducing improvements and enhancements to existing systems and processes.
• Develop infrastructure architecture blueprints and roadmaps, planning the integration of new systems into the existing infrastructure.
• Lead technical project implementations, ensuring the effective deployment of infrastructure solutions, and overseeing the transformation of operational processes to meet evolving business needs and architecture changes.
• Collaborate with project teams, users, and stakeholders to understand business requirements and IT challenges, offering technical solutions and design best practices. Solutions range from straightforward hardware proposals (e.g., physical servers with GPU) to complex, multi-tiered virtualization and hybrid cloud solutions, considering regulatory, security, cost, and sustainability factors.
• Plan and manage procurement schedules, develop technical specifications, and oversee procurement activities to ensure timely acquisition of services, hardware, and software.
• Hands-on technical expertise for proof-of-concept setups and the eventual integration and deployment of new technologies.
• Manage infrastructure upgrades, ensuring smooth transitions and replacements of components or tools reaching end-of-life (EOL) or end-of-service (EOS).

Requirements:

• A relevant university degree with at least 12 years of relevant experience in infrastructure management.
• 8+ years of experience as an infrastructure architect and/or technical lead, involved in solution development and infrastructure design and deployment.
• 4+ years of experience leading IT infrastructure projects with contract values of at least S$5 million.
• Deep knowledge of operational and security frameworks (e.g., ITIL, ISO27001) and best practices.
• Expertise in a variety of technologies, including cloud, network, compute, storage, container management platforms, security tools, observability platforms, automation tools, and cloud computing models and services.
• Solid technical experience in one or more of the following:Linux/Windows operating system administration
  Security, automation, and operational tools for systems, platforms, and databases
  VMware, public cloud administration, and containerization
  ITSM and monitoring tools
• Strong understanding of IT services, processes, and governance.
• Exceptional analytical skills and attention to detail, with the ability to prioritize technologies and define the technology stack according to business needs.
• Strategic thinker with the ability to develop innovative infrastructure designs that align with business goals.
• Capable of preparing and delivering presentations, proposals, and technical specifications independently.
• Confident in presenting solution proposals and providing project updates to stakeholders at various levels.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Roles and Responsibilities:

• Lead the complete lifecycle of data exchange projects, ensuring thorough planning, execution, and ongoing maintenance
• Define project parameters, goals, and expected results in partnership with stakeholders
• Develop and oversee detailed project schedules, budget estimates, and progress benchmarks
• Ensure efficient allocation and coordination of project resources, tasks, and activities to meet deadlines
• Proactively address and strategize against potential risks and obstacles to keep project momentum
• Apply expertise in data exchange technologies such as web services, RESTful APIs, XML, JSON to enhance process efficiencies
• Implement strategies for data mapping, transformation, and validation to ensure the integrity and accuracy of data
• Serve as the main contact for project stakeholders, offering updates and solutions to maintain project alignment and satisfaction
• Facilitate clear and effective communication, organizing stakeholder meetings and workshops to align project goals and requirements
• Leverage sector-specific knowledge, especially in manufacturing, to adapt data exchange solutions that align with business needs and goals
• Fulfill all other duties as assigned by management

Requirements:

• Bachelor’s degree or higher in IT, Computer Science, Engineering, or a related field
• Minimum 3 years of IT project management experience, emphasizing data exchange and integration, with a preference for manufacturing sector experience
• Proficiency in web services, RESTful APIs, XML, JSON, and related data formats
• Experience with integration platforms, middleware, and ETL tools
• Strong communication, collaboration, and stakeholder management abilities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Company Overview:

BIPO: Shaping the Future of HR with Innovation and Global Reach

At BIPO, we are a global leader in HR services, offering innovative solutions that empower businesses to streamline and scale their operations effortlessly. Our award-winning cloud-based Human Resource Management System (HRMS) revolutionizes HR processes, making them simpler, more efficient, and cost-effective. By staying at the forefront of digital transformation, we help companies remain agile in a rapidly changing world.

Our comprehensive suite of services—including Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, and Flexible Employee Management—are designed to modernize HR functions, allowing businesses to focus on growth while we manage their HR complexities.

Why Join BIPO?

What sets BIPO apart is our dynamic, fast-paced culture where innovation thrives. We foster a work environment that values collaboration, creativity, and adaptability. Joining BIPO means being part of a global team that’s passionate about pushing boundaries and shaping the future of HR. Our diverse workforce spans over 40 countries, and our APAC headquarters in Singapore, along with R&D centers in Singapore, Shanghai, Indonesia, and Malaysia, serve as the driving force behind our growth and innovation.

Since our founding in 2004, BIPO has cultivated a vast global network, delivering cutting-edge HR solutions across more than 40 countries. As we continue to grow and innovate, we’re seeking talented, ambitious individuals to join us on this exciting journey. At BIPO, you’ll have the opportunity to make a real impact, work with forward-thinking professionals, and help shape the future of HR. The possibilities are limitless—discover how you can grow with BIPO and be part of our global success story!

Responsibilities

• Lead compliance audit activities (SOC, ISO 27001) for BIPO Singapore, Hong Kong, and China
• Lead internal audit activities, IT security compliance projects/activities
• Lead staff information security awareness training, phishing campaigns
• Lead incident response to security and data breach incidents and cyber security incident response exercises
• Formulation, review, and update of information security-related company policies
• Support the business team in responding to customer’s questionnaires and RFP, for IT security area.
• Manage security of IT systems, review of security logs, reporting IT systems security posture
• Lead IT security/compliance projects and operations, work with IT Infra Manager and IT infra team (e.g. annual penetration testing by external vendor)
• Formulating security checklists/guidelines for BIPO products and servers.
• Performs other duties as assigned related to information security/compliance.

Skills And Experience We Value

• Bachelor’s degree in Information Technology or equivalent field of study
• Experienced in all or most of these: ISO 27001 implementation and/or maintenance, information security audit, security incident response, leading cyber security tabletop exercise, IT security policies, endpoint security, vulnerability scans/management, attack surface management, third-party risk management, SIEM, data loss prevention, managing security baselines for servers and endpoints, user security awareness training, penetration testing coordination with external vendor. Experience in cloud computing and Microsoft Azure AD/Office 365 security advantageous.
• Background in IT operations advantageous (e.g., server administration, network/system security, disaster recovery, system high availability, backup operations, system monitoring, storage administration, change management, patch management).
• Strong English writing skills, effective communication skills in business environment in Chinese and English.
• Good project management skills, problem-solving skills, and documentation skills.
• Responsible, resourceful, result oriented.
• Able to respond to critical security alerts and be contactable for urgent issues outside office hours.
• Professional certifications in information security/IT internal audit advantageous.
• Strong command of the Chinese language is required to effectively communicate with Mandarin-speaking stakeholders.

Job Title: IT Onsite Desktop Support Engineer

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: Central Region

Pay: $2900 - $3500

Duration: 1-year renewable contract

Working Hours: Must be flexible for a 12-hour shift.

Key Responsibilities

1. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review; else immediate rectification is to be done upon seeking supervisor approval.

2. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification is to be done.
• Ensure the accuracy of the asset information, such as all are tagged and recorded into the asset database, accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor/ manager and perform the necessary rectification as per supervisor instruction.

3. Desktop Software / Patch Management

• Assist in the testing and rollout of the software/ patches to all PCs.
• Provide daily/ weekly/ monthly update on the progress to the supervisor.

4. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide an immediate update on the status of the request assigned.
• Provide on-site VIP Support to key appointments holders.
• Manage and ensure Desktop Teams does meet a minimum expectation support standard.
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members
• Work with vendor support contact to resolve technical issues with the desktop environment or products principle.
• Escalate issues and involve experts or other ITD teams wherever required to resolve issues promptly.
• To identify the needs and requirements of the users and to try to coordinate and comply to meet asset management of client hardware and software.
• To manage, identify and handle issues that may arise and highlight them to relevant party/teams/management.
• Assisting in Condemning/Decommissioning of outdated assets and disposal
• Image Creation and Cloning (Acronis TrueImage) for Tech Refresh and daily BAU operations
• Was trained and learn how to setup an MDT Server (Microsoft Deployment Toolkit)
• Managing Daily IMAC Operations & Project IMAC, leading, scheduling and allocating resources for daily tasks required.
• Perform installation, setup, configuration, diagnostic, migration, upgrading and maintenance of Desktop PC/Laptops, OS, Application, software and related IT peripherals
• Provide support to end-users in troubleshooting and resolving of desktop PC and related IT Products such as Printers.

Requirements:

• Minimum 1 year of experience in IT/Desktop Support Engineer is preferred.

Interested applicants, please Email

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

On behalf of one of its clients working in the luxury F&B sector, the French Chamber of commerce is looking for an IT Executive (Applications) to join their dynamic team.

This role offers an exciting opportunity to contribute to a growing organization, where you’ll gain valuable experience working on strategic and operational initiatives. You’ll collaborate with a passionate, forward-thinking team, guided by experienced industry leaders, and have ample opportunities for career development while making a tangible impact.

Key Responsibilities:

Provide IT Support: Offer daily helpdesk support to end-users for applications such as ERP, POS, and the company website.

Collaborate Across Departments: Partner with Marketing, Finance, and Operations teams to perform updates to Point-of-Sale (POS) master data and configurations.

Document and Train: Assist in creating process flows, test case scenarios, and training guides for system users.

Liaise with Headquarters IT: Coordinate with HQ IT teams on group-wide initiatives, protocols, and systems implementations.

Store Opening Projects: Support and manage IT-related tasks for store openings across multiple regions.

Requirements:

• Educational Background: Degree or Diploma in Computer Science or a related field.
• Work Experience: 1 to 3+ years of relevant experience.
• Technical Proficiency: Hands-on experience with at least one POS and/or ERP system is required. Proficiency in Excel formulas and basic SQL query skills is essential.
• Key Traits: A positive attitude, strong communication skills, and a team-player mindset with excellent problem-solving abilities.
• Work Approach: Ability to work collaboratively within a team while independently managing tasks and responsibilities.
• Industry Experience: Prior experience in the retail and/or F&B sectors is a significant advantage.

Job Responsibility:

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.
• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.
• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Qualification:

• Minimum 3 years of relevant working experience.
• Experience in desktop engineering, system administration, or related IT roles.
• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Leadership abilities including project management, team collaboration, and mentoring
• Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.
• General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Technical Leadership:

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.
• Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
• Develop and maintain desktop security policies, configurations, and access controls.
• Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.

Team Collaboration and Mentoring:

• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.

Documentation and Compliance:

• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
• Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Desired:

• Minimum 3 years of relevant working experience.
• Experience in desktop engineering, system administration, or related IT roles.
• Good to have experience in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Leadership abilities including project management, team collaboration, and mentoring
• Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Sephora Asia is looking for an IT Business Partner to successfully manage the suite of tech capabilities across two Commercial functions - Asia Merchandising and Loyalty Marketing. We are looking for a highly motivated strategic thinker and an excellent collaborator who can partnership and influence stakeholders across Asia (including Great China and SEA) in transforming the organization with cutting edge technologies in a high paced environment.

The IT Business Partner for the Merchandising and Loyalty Marketing functions plays a critical role in aligning business strategies with technology solutions. This role requires close collaboration with commercial teams to understand their goals, pain points, and strategic priorities.

The IT Business Partner will be responsible for developing business cases together with commercial owners and identifying value realization through KPIs and metrics, tracking adoption rates to ensure solutions deliver measurable business value. The ideal candidate will prioritize business backlogs, ensure timely delivery of impactful solutions, and act as a trusted advisor between the business and technical teams to optimize performance.

The role will be based in Singapore, and ad hoc travel may be required to Shanghai.

Key Responsibilities:

• Establish strong business partnerships with Merchandising and Loyalty Marketing functions to deliver technology solutions that drive measurable business value
• Collaborate cross-functionally to understand business objectives, pain points, and priorities, translating them into clear, actionable requirements for technical solution teams
• Develop business cases and define value realization frameworks (KPIs, metrics) to ensure ROI and successful adoption of technology solutions
• Prioritize product roadmaps based on business objectives and planning budget to ensure backlog items deliver the highest business return in the shortest time
• Facilitate decision-making processes by managing trade-offs and defining acceptance criteria in partnership with technical teams and business stakeholders
• Oversee the governance and tracking of project and product progress, including adoption metrics and change management, ensuring successful delivery and alignment with business goals
• Lead and foster collaboration with internal and external stakeholders, including third-party vendors, to ensure alignment and successful execution of IT initiatives
• Support the development of RFPs and business cases, ensuring alignment with financial goals and business priorities
• Participate in Change Boards and decision-making processes where required when releasing product updates and changes to the business
• Strengthen the IT Business Partner team by contributing to processes, standards, and governance, and mentoring team members to enhance their business acumen and technical understanding

We would love to hear from you if you have ...

• Minimum 8 years of relevant experience in technology or delivery management, with proven experience in managing enterprise-level applications and experience working on enterprise transformation projects is preferred
• Business key stakeholder management: building effective partnerships with internal stakeholders, and ensuring alignment between business and technical teams. Demonstrate ability to deliver measurable business value through the successful implementation of IT initiatives
• Cross-Functional Leadership: Strong capability to lead cross-functional teams without direct line management, ensuring high-quality delivery within tight deadlines
• Industry and Domain Knowledge: Solid understanding of retail or luxury fashion, particularly within Merchandising or Loyalty Marketing domains technologies and familiar with SAP retail solution is ideal
• Vendor management: Strong skills in managing third-party vendors and their teams
• Problem-Solving & Strategic Thinking: Strong problem-solving abilities, attention to detail, and strategic thinking skills, with a focus on delivering outcomes that align with business objectives
• Technological Expertise: Experience working with Atlassian tools such as Jira, Jira Align, and Confluence, with a preference for those familiar with emerging technologies and product development trends

Job Title: Senior Desktop Engineer (Leading 2 - 3 members)

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: CBP

Pay: $4500- $5000

Duration: 1-year contract Renewable

Working Hours: Normal Office Hours

As a Senior Desktop Engineer, you will play a critical role in overseeing and maintaining the desktop computing environment within the organization. You will be responsible for providing advanced technical support, designing, and implementing desktop solutions, and leading projects to improve system performance and user experience. Additionally, you will mentor junior engineers and collaborate with other IT teams to ensure seamless integration and operation of desktop services.

Technical Leadership:

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.

System Architecture and Design:

• Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
• Develop and maintain desktop security policies, configurations, and access controls.
• Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.

Team Collaboration and Mentoring:

• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.

Documentation and Compliance:

• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
• Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.

Continuous Improvement and Innovation:

• Identify opportunities for automation, process improvements, and cost optimizations in desktop management and support.
• Stay current with industry trends, emerging technologies, and best practices to recommend and implement innovative solutions.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Essentials:

• Minimum 3 years of relevant working experience.
• Extensive experience in desktop engineering, system administration, or related IT roles.
• Proficiency in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
• Strong knowledge of virtualization technologies (VMware, Hyper-V) and desktop deployment methodologies (MDT, WDS, etc.).
• Experience with scripting languages (PowerShell, Bash, Python) for automation and task scripting.

Desired:

• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Leadership abilities including project management, team collaboration, and mentoring.

Education/ Professional Qualifications Requirements:

• Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, VMware Certified Professional (VCP), or similar are highly desirable.

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

About the Role

This hybrid role will report to the Head of IT and Strategy. The IT Department is key enable for the Company to perform our time sensitive work, as well as the powerhouse behind all digitalisation projects. As a hybrid role, the successful candidate will not only be the key person to ensure robust IT and Systems infrastructure for the Company, but also have the opportunity to be a part of the Company’s stride into IT software and ERP solutions.

Key Responsibilities

Responsible for Company’s computer hardware, software, collaborative tools, systems, networks, printers requirements. This includes installation, monitoring and maintenance the systems and networks.

Responding to service issues and requests in a timely manner for all the Company’s offices geographically, including technical support.

Setting up of new user accounts, as well as maintaining existing user accounts.

Assist IT team with ERP projects, such as enhancement, debugging, UAT or maintenance.

Liaise with Developers on new SaaS and web application projects.

Assist IT head to manage and deliver project milestones and deliverables.

Requirements

Minimum Diploma in Information Technology, Computer Science or equivalent

Minimum 2 years of experience in relevant role

Experience in troubleshooting operating systems and cloud-based solutions

Knowledge in Microsoft Office 365 administration

Knowledge in other IT infrastructure components like server, Windows Server, etc

Previous experience in IT application implementation projects is an advantage

Coding proficiency in Python, SQL, or similar is an advantage

Maritime domain knowledge is an advantage

Able to work independently but within a cohesive team

Please submit your resume to us or by clicking on "Apply Now" button below.

Please remember to include your:-

1) Expected salary

2) Notice period

Job Responsibilities:

• Identify and analyze technology trends and emerging issues that could impact infrastructure service delivery, and proactively recommend alternative solutions or corrective actions when necessary.
• Design, plan, and implement hybrid cloud infrastructure, integrating operational and security tools to meet both operational and security requirements.
• Conduct capacity planning and performance optimization for infrastructure, introducing improvements and enhancements to existing systems and processes.
• Develop infrastructure architecture blueprints and roadmaps, planning the integration of new systems into the existing infrastructure.
• Lead technical project implementations, ensuring the effective deployment of infrastructure solutions, and overseeing the transformation of operational processes to meet evolving business needs and architecture changes.
• Collaborate with project teams, users, and stakeholders to understand business requirements and IT challenges, offering technical solutions and design best practices. Solutions range from straightforward hardware proposals (e.g., physical servers with GPU) to complex, multi-tiered virtualization and hybrid cloud solutions, considering regulatory, security, cost, and sustainability factors.
• Plan and manage procurement schedules, develop technical specifications, and oversee procurement activities to ensure timely acquisition of services, hardware, and software.
• Hands-on technical expertise for proof-of-concept setups and the eventual integration and deployment of new technologies.
• Manage infrastructure upgrades, ensuring smooth transitions and replacements of components or tools reaching end-of-life (EOL) or end-of-service (EOS).

Requirements:

• A relevant university degree with at least 12 years of relevant experience in infrastructure management.
• 8+ years of experience as an infrastructure architect and/or technical lead, involved in solution development and infrastructure design and deployment.
• 4+ years of experience leading IT infrastructure projects with contract values of at least S$5 million.
• Deep knowledge of operational and security frameworks (e.g., ITIL, ISO27001) and best practices.
• Expertise in a variety of technologies, including cloud, network, compute, storage, container management platforms, security tools, observability platforms, automation tools, and cloud computing models and services.
• Solid technical experience in one or more of the following:Linux/Windows operating system administration
  Security, automation, and operational tools for systems, platforms, and databases
  VMware, public cloud administration, and containerization
  ITSM and monitoring tools
• Strong understanding of IT services, processes, and governance.
• Exceptional analytical skills and attention to detail, with the ability to prioritize technologies and define the technology stack according to business needs.
• Strategic thinker with the ability to develop innovative infrastructure designs that align with business goals.
• Capable of preparing and delivering presentations, proposals, and technical specifications independently.
• Confident in presenting solution proposals and providing project updates to stakeholders at various levels.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description:

· Strategic Planning: Develop IT strategies that align with the company's business objectives.

· Operational Support: Ensure continuous support for all operational and business applications.

· Policy Implementation: Create, enhance, and implement IT and OT policies, procedures, and processes based on industry best practices.

· Disaster Recovery: Develop and operationalize the IT and OT Disaster Recovery Plan and Incident Response Plan within the Business Continuity Plan.

· Cybersecurity: Implement robust cybersecurity measures to protect the company from potential threats and attacks.

· Remote Work Systems: Establish systems to facilitate an efficient remote work environment across the company.

· Team Development: Develop IT human resources, set performance targets, and conduct appraisals to enhance skills and performance.

· Stakeholder Collaboration: Work closely with senior management, the board of directors, authorities, and vendors.

· Technological Advancement: Stay updated on technological trends and recommend new technologies to improve efficiency and effectiveness.

· Budget Management: Develop and manage the IT and OT budget to ensure cost-effectiveness and efficiency.

· Cost Monitoring: Monitor expenses and identify opportunities for cost savings.

Requirements:

· At least 5-7 years of experience in the software industry, with at least 3 years in a senior management or leadership role.

· Degree in Computer Science, Information Technology, or related field. Project management certifications (PMI, Agile, Scrum) are a plus.

· Strong leadership capabilities with a proven track record of managing diverse teams and motivating staff.

· Solid experience managing software development projects, including time, budget, and resource management.

· Strong understanding of modern software technologies and development methodologies like Agile, Scrum, DevOps, etc.

· Ability to think strategically and analyze market trends, identifying new business opportunities and product improvements.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

EA Licence No: 99C4599

Company Registration Number: 199601303W