IT Desktop Support Manager (EUC)

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: Central

Responsibilities:

• Provide essential enterprise level end user computing services to organisation.
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking organisation.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services across organisation and work with outsourced service

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 3 years of relevant working experience in designing deploying and managing enterprise level ICT infrastructure for end point services
• Good knowledge of end-user computing (EUC) or ICT operations (ICT infrastructure; servers, network, IT security)

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!

OR

Email your resume to: [email protected]

Wyman Low

Team Lead (IHRP - CP)

Low Yong Wei (Wyman) - R1550983

ScienTec Consulting Pte Ltd - 11C5781

IT Infrastructure Manager - Operations & Project Management

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: Clarke Quay

Employment: 1+1 contract (Renewable & Convertible)
Responsibilities:

• Responsible for the ICT infrastructure aspects of the projects from initiation to implementation
• Study business and application requirements, review organisational ICT infrastructure as well as design and implement the ICT architecture to meet current and future requirements
• Manage the designated vendor and ICT contract to ensure the designated vendor meets contractual obligations, leading to successful delivery of the project
• Ensures Infrastructure requirements are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives and propose areas of improvement.
• Accountable for coordination, status reporting and ensure the technical infrastructure and system resources all are delivered on time, within budget, adhere to high quality standards and meet project teams’ expectations.
• Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of project team.
• Coordinates communication with all areas of the enterprise that impact the scope, budget, risk, and resources of the work effort being managed.

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 5 years of relevant working experience in ICT infrastructure
• At least 5 ICT infrastructure operations with domain; system, servers, virtualization, support in audit & compliances.

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!
OR
Email your resume to: [email protected]

Wyman Low
Team Lead (IHRP - CP)
Low Yong Wei (Wyman) - R1550983
ScienTec Consulting Pte Ltd - 11C5781

Job Description

• Provide end user support for SAP and IT applications.
• Involved in resolving incidents, problem management and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
• Documentation of business requirements and application design such as user guides, functional specifications, technical documentation, sign offs, etc
• Perform systems unit tests and assist end users in User Acceptance Test for change requests and projects.
• Collaborate with Group IT on project requirements and standards.
• Assist and support in project implementations in SG.
• Liaised with external parties for integration interfaces.
• Prepare training materials and conduct training to users.

The Successful Applicant

• Bachelor’s degree in Information Systems
• 2-3 years’ experience in SAP related environment.
• Proficient in ITIL - Incident and Problem Management, Change and Release management.
• Good knowledge in any of the following SAP modules, SD, MM, FICO, WM/EWM
• Experience in end user support.
• Excellent analytical and problem-solving skills
• Excellent communication skills
• Good understanding of IT Service Management processes

Job Responsibilities:

• Provide Level 2 support to all IT hardware and Network related matters
• Ad-hoc projects assignment and fulfillment
• Review and improve processes pertaining to Infrastructure related services
• Develop and build quality Service document and procedures
• Enhance and establish Knowledge Management with ITIL as framework
• Handle and coordinate IT system procurement
• Assist in Annual Maintenance of Data center
• System Deployment
• Assist in Data backup and restoration
• Coordinate with vendor on network/hardware/software related matters
• System/network troubleshooting and rectification
• Assist in Annual system Audit
• Asset management
• Any Ad-hoc duties as assigned

Job Requirement:

• Minimum Diploma in related fields
• At least 3 to 7 years of relevant work experiences
• Ability to communicate with people of various levels
• Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
• Requires Networking knowledges
• Microsoft certification will be added advantage
• Hands on and a team player
• Strong Problem solving skills.

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Job Responsibilities:

• Develop systems using above technologies.
• Support system developments for automation of IT Governance, Risk, and control (GRC)
• Preferred to have familiarity with Manufacturing.
• Exposure to IT Auditing & Governance policies.
• Must be able to work across different levels of an organization and with IT Auditing stakeholders.
• Support internal audit with computer or IT audits.
• Support data analysis in GRC.
• Any other duties/project assigned.

Job Requirements:

• Degree in information technology/computer information systems/computer science or related.
• Able to do coding for both Client side and Server-side coding using above technologies.Able to perform both Front end & Backend development.
• Understanding of web technology stack, including HTTP, REST, cookies, caching.
• Should be proficient in SQL ERD, SQL queries, Stored procedures, views, and functions.
• Familiar in CI/CD process and experience on any GIT will be an advantage.
• Skills set required with 3 to 5 Years of experience in:

- Visual Studio 2017 to 2022

- SQL Server 2012 till 2019

- C#, ASP.NET, ADO.NET, MVC, Web API, Angular

- JavaScript, jQuery, AJAX

- HTML5, Responsive Design

- LINQ to SQL, coding for Windows Services

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Job Info:

• Salary: Basic from $3000 - $4000 + AWS + VB
• Working Hour: Monday - Friday (8am - 5:45pm)
• Location: Jurong East MRT/ Joo Koon MRT

Job Scope:

• Provide End User Communication (EUC) Support to users, including laptops, monitors, mobile devices, and Office applications
• EUC Devices product life cycle management
• EUC software licensing compliance management
• EUC trend analysis and recommendation
• Report issue resolution within Service Level Agreement (SLA)
• Manage IT assets as per recommended useful life
• License compliance
• Monitor Server backup, update, maintenance etc
• Assist in network equipment upgrade, maintenance etc
• Assist in vendor management for infra-related projects

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Description:

• Provided daily IT helpdesk support & troubleshooting problems with all IT-related equipment (E.g. Laptop, phone, printer)

• Doing laptop deployment (old/new/replacement/refurnish)

• Administering Inventory control of all IT assets (hardware and software)

• Install, upgrade, support, and troubleshoot printers, computer hardware, and any other authorized peripheral equipment & Windows and Microsoft Office

• Deal with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

• Maintaining and tracking security updates on all devices

• Assist to guide onboarding IT-related matters

• Train and guide staff on hardware and software usage

• Provide user data and application recovery

• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

• Maintain and update website backend using WordPress

• Procurement of all IT-related things needed for the office.

• Support in testing and deployment of new applications and systems.

•Web/Email Server Support (Email Server Administrative Support, Add/Remove Email accounts, Set Email Forwarders, monitor and manage Email Quotas, Tracking spams and Trojans and imposing email filters & Assisting users in all day-to-day email-related issues and incidents)

•Submit proposal for IT budget and planning

Requirement:

•Minimum ITE / Diploma in IT or equivalent

•At least 2 years of relevant experience in desktop support, end-user support (hardware & software), and administration

•Good troubleshooting skills and knowledge of Windows Operating systems, Mac OS, and Office 365 applications

•Good knowledge of IT Security Management

•Good communication skills and personality

•Good team player and enthusiastic

•Self-initiator in performing tasks

•Able to work independently with minimum supervision

•Resourceful and responsive

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

Reporting to Manager, Information Technology, this role will be responsible for IT business applications and related systems of Mitsui Chemicals Group of Singapore companies, as well as respective regional affiliates in Asia Pacific. This position will support IT division's plans to leverage on IT applications, automations and other business systems to improve all areas of business operations internally and with our business partners.

Responsibilities:

• Plan and execute IT applications roadmap
• Manage projects for implementation of IT application system
• Analyze and develop application systems to support business operations
• Provide first level system support and helpdesk service for application users
• Administer and ensure IT Business Application Systems are functioning at optimal level
• Perform periodic system maintenance and propose and plan for Application upgrades

Requirements:

• Bachelor’s Degree in Computer Science, Information Technology or related discipline
• At least 3 years of experience in designing, development and implementation of IT systems, such as on MS SharePoint platform, as well as administration of MS SQL Database
• At least 3 years of development and application support experience in MS SharePoint, Nintex forms and workflows
• Experienced in BI tools such as Qliksense and Power BI and familiar with SDLC methodologies
• Strong analytical and problem solving skills
• Resourceful and ability to work independently
• Possess good communication skills
• Able to work overtime if required

Responsibilities:

• Provides enterprise level end user computing services include video conference and MS Teams services
• Manages and handle EUC Automation tools
• Works with team and outsourced service providers to enhance end user service delivery
• Ensures services delivery of 3rd party vendors in line with SLA
• Provides L1/L2 support for systems user administration
• Conducts and manages privilege access management
• Conducts and manages internet proxy and to work with vendor to troubleshoot and resolve issue

Requirements:

• Good knowledge of Microsoft Office 365, desktop productivity software, audio video conference system
• knowledge or experience with ITIL
• Good teamwork, collaboration, interpersonal, and communication skills
• Good analytical and problem-solving abilities
• Good communication with business users and vendors
• Ability to work under business focused and fast-moving environment
• Always projecting a positive outlook in a fast-paced, sometimes stressful environment

Our Addresses and Working Hours:

Seatrium Limited

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thur: 8:00am - 5:15pm

Fri: 8:00am - 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Key Responsibilities

• Manage network & systems, firewall and storage related issues of the company
• Provide end-user support for all PC/laptop hardware, applications, and services.
• Provide end-user support and training for hardware and software.
• Install, configure and provide technical support to workstations, software, communication services, network printing.
• Maintain and provide IT support and troubleshooting for end users.
• Perform system administration and maintenance tasks including data protection/backup and disaster recovery sites.
• Management of software maintenance/updates (window, etc.), virus protection and end point protection.
• Administer, support , configure and troubleshoot MS Office 365 for end users.
• Troubleshoot Exchange related issues when alerted by monitoring software.
• Assist in the creation of the system design and functional specifications for all new development changing user requirements
• Analyses corporate database, identifies data integrity issues, proposes and implements solutions.
• Manage vendors to make sure they deliver according to the timeline
• Provides unique data and reports requested by users
• Any other IT related duties that is required from time to time.

Requirements

• Candidate must possess at least a Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent
• At least 5 years of working experience in the related field
• Have knowledge in managing Azure Server.
• Helpful personality, positive work attitude and customer oriented
• Possess good communication skills, analytical and problem-solving skills
• Windows Server and server virtualisation, or be Microsoft certified.

The University aims to replace current systems with a modern Student Management System (SMS) that enables a seamless, engaging, and empowering student experience. The new system will comprise multiple Commercial-off-the-shelf (COTS) cloud-based solutions, leveraging the rich functionalities of best practices in higher education and aligning with technological advances such as cloud computing, AI-driven capabilities, and mobile readiness. The SMS is expected to significantly enhance operational efficiency in student management.

The role entails managing external vendor staff, internal business users, faculty, and other CITS team members to ensure successful implementation. The successful candidate will join a project management team overseeing multiple projects, including inception, business case approval, tendering, requirement gathering, implementation, and post-implementation support.

Responsibilities:

• Collaborate with business analyst and business stakeholders to source and evaluate technical solutions to construct the business case. The business case will include project timeline, budget, evaluation of solution, ROI, etc.
• Collaborate stakeholders to establish consensus on work stream objectives and deliverables.
• Collaborate procurement team to manage the tender process and be part of the evaluation committee to evaluate the proposal and award the tender.
• Develop the project plan including detailed activities, resources, and timeline, and maintaining project documentation.
• Lead the project team members including business users to deliver the project output including functional requirement, business process maps, testing strategy, test plan, implementation plan and post-implementation support.
• Oversee progress of the activities and conduct regular reviews to recommend schedule changes or resource adjustments.
• Facilitate project delivery and work with internal Business/IT stakeholders and external vendor to establish the desired and stipulated project priority and timeline to meet the business operations.
• Enable change management through facilitating user training and coaching.
• Manage the change request process internally and externally to ensure timely escalation of any issues.
• Be part of support team after project go-live and continue to manage the vendor team to support the business users on long term if needed.

Requirements:

• Bachelor’s degree from a recognised University, preferably in Information Management/ Computer Science/Information Technology/Business Management.
• At least 12 years of IT project management experience, with experience in support and implementation of student management system in the tertiary education sector preferred.
• Possess strong project management skills to effectively manage internal and external stakeholders and deliver the project on time with quality.
• Have a proven track record or prior project experience in delivering large-scale COTS solutions and managing large number of internal and external stakeholders from different departments.
• Be a quick learner to grasp business domain knowledge and effectively lead business users in process re-engineering and other project activities.
• Be results-driven and capable of managing multiple concurrent implementation tracks.
• Have a solid technical background in the latest industry technologies. Knowledge and experience with Customer Relationship Management (CRM) system in higher education is an added advantage.
• Is passionate about creating solutions with a positive attitude to change.
• Act as a collaborative team player, fostering effective communication and collaboration within a dynamic team.
• Excellent communication skills to influence all levels of internal stakeholders and external parties.

The successful candidate will join Centre for IT Services and work closely with Student & Academic Services Department (SASD), Schools and other departments involved in the project.

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

System Operator / Associate Engineer (Operation)

Responsibilities:

• Conduct on-site daily maintenance check for simulator.
• Carry heavy equipment for training set up.
• Operate and support simulator training independently.
• Perform basic IT troubleshooting.
• Any other duties as assigned.

Requirements:

• NTEC / Diploma in Mechatronics / Electrical / Electronics / Computer Engineering.
• IT savvy.
• Willing to perform overtime during weekday and weekend (Occasionally).
• Able to work in the west of Singapore.
• Good working attitude with ability to work independently as well as in a team.
• Only Singaporeans need apply.

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Responsibilities

• Desktop support
• Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of staffs issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.

Requirements

• Higher Nitec or Diploma in Computer Science/Information Technology.
• Good knowledge on computer networks.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information in confidential manner.
• At least 2 years of IT related working experience.

• To maintain inventory integrity. Make sure system and physical stocks are aligned with at least 99% accuracy for both B2B and B2C
• To ensure stocks are assigned to the corresponding UDM and LOCATION
• To create additional bins and Floor Locations for new and existing accounts for both B2C and B2B accounts/Brands
• To investigate variances/discrepancies and escalate issue to necessary departments
• To conduct schedules cycle counts
• To conduct all the Stock Take requirements for both B2B and B2C
• OPERATION SUPPORT
• To resolve variances in quantities to ensure pick list are generated (Red Items)
• To investigate “reduce orders” and make sure that it is really necessary to reduce
• To resolve article/item issues such as unscannable items/TOR/SOW
• To identify UDM’s to its corresponding TOR/SOW
• To print barcode labels per item if needed
• To handle/resolve issues involving invalid barcodes during receiving
• To help operations with creating GRN and resolve if there are any GRN issue
• To be able to resolve minor scanner issues
• EXPORT
• To create packing list for shipments that needs to be exported

OTHERS

• To think of solutions on how to improve productivity (Floor Plan for easy picking, Work Flow, avoid issues and reduce overtime)
• To maintain tidiness within the warehouse and orderly storage of stock at all time
• To follow strictly the assigned work hours and SOP set out by the designated Manager
• To ensure self-disciplinary conduct in terms of punctuality and adhereing to instructions

Job Description

This is a full-time on-site role as internal auditor in our Compliance division. The Executive will be responsible for the following duties:

1. Assist in executing and maintaining the guidelines in internal control.

2. Assist in reviewing and assessing the effectiveness and proper application of internal controls, compliance procedures controls and timeliness of document generation.

3. Assist in organizing and carrying out the internal controls function; maintain and update the audit manual, audit scope, and audit plan.

4. Work with the team to conduct internal audits, present audit reports, and document the internal audit process.

5. Highlight risk management issues and internal control deficiencies identified and work with the team to provide recommendations to improve the entity’s operations.

6. Assist in reviewing the responses to internal and external audit results to ensure that recommendations are implemented and all action items are resolved.

7. Assist in evaluating regulatory compliance programs.

8. Any other duties and responsibilities assigned from time to time.

Requirement:

1. Degree in Accountancy

2. 2 – 3 years of internal audit experience

3. Certified Internal Auditor preferred.

4. Good interpersonal skills and communication skills

5. Highly motivated and strong analytical skills

6. Experience in evaluating internal policies and procedures, operational processes and documentation.

7. Able to travel overseas for job assignments

Others Information:

1. 5-day work week

2. Meal allowance

3. Medical, dental & insurance benefits

4. Company Transport: 2 ways from Jurong East

COMPANY DESCRIPTION

As Singapore's leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.

At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.

If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further.

Grow your career with us today and make a difference.

.

RESPONSIBILITIES

• The incumbent is primarily responsible for end-to-end UAT and operational support of production issues in business info systems used by stores.
• He/ she is expected to be a part of a dynamic team responsible for the streamlining of existing processes as well as the formulation and deployment of new technology projects driven by the unit.
• Candidates are also required to travel between outlets for deployment of the various projects and interact with people from all levels.

• Diploma in any discipline, preferably in Business and Marketing or Business Info Systems
• Previous working experience in the retail industry preferred but not compulsory
• Experience in conducting UAT independently will be a plus point
• Outgoing and willingness to acquire new skills
• Ability to communicate with others effectively
• Comfortable with new technology and backend systems
• Able to multitask and manage tight timelines
• Good decision making skills and respond to high-pressure situations
• Keen eye for details

• Conduct external audits and training in accordance with ISO 22000, FSSC 22000, SS444, SS590, HACCP standards.
• Assist in promoting certification services and support client management.

Specific requirements:

• Responsible for audit planning, proper execution of external audits, compliance and system reviews.
• Carry out and lead food-related audits for companies in various industries in accordance with ISO 22000, FSSC 22000, SS444, SS590 and HACCP standards.
• Conduct training under his/her specialised field.
• Develop strong working relationships with clients.
• Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the company’s quality, client service, people and financial objectives.
• Assist in promoting certification services and support client management.

Requirements:

• Possess 3 to 5 years of external audit experience in the food or related industry including at least 2 years in quality assurance or food safety functions in food production, manufacturing, retailing, inspection, enforcement or the equivalent.
• Degree in Food-related, Bio-Science or related disciplines.
• 3 to 5 years’ experience in R&D, Manufacturing and/or QA in relevant industries.
• Added advantage to have knowledge of relevant Food Regulatory requirement.
• Added advantage to have a recognised FSSC 22000 Lead Auditor Course and 2 days HACCP course with exam.
• Familiar with regulatory and reporting requirements.
• Ability to work independently, communicate effectively and possess strong interpersonal skills.
• Develop and maintain productive working relationships with clients.

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

Job Responsibilities:

• Develop systems using above technologies.
• Support system developments for automation of IT Governance, Risk, and control (GRC)
• Preferred to have familiarity with Manufacturing.
• Exposure to IT Auditing & Governance policies.
• Must be able to work across different levels of an organization and with IT Auditing stakeholders.
• Support internal audit with computer or IT audits.
• Support data analysis in GRC.
• Any other duties/project assigned.

Job Requirements:

• Degree in information technology/computer information systems/computer science or related.
• Able to do coding for both Client side and Server-side coding using above technologies.Able to perform both Front end & Backend development.
• Understanding of web technology stack, including HTTP, REST, cookies, caching.
• Should be proficient in SQL ERD, SQL queries, Stored procedures, views, and functions.
• Familiar in CI/CD process and experience on any GIT will be an advantage.
• Skills set required with 3 to 5 Years of experience in:

- Visual Studio 2017 to 2022

- SQL Server 2012 till 2019

- C#, ASP.NET, ADO.NET, MVC, Web API, Angular

- JavaScript, jQuery, AJAX

- HTML5, Responsive Design

- LINQ to SQL, coding for Windows Services

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

IT System Analyst
This is a full-time on-site role located in Singapore for an IT Systems Analyst. The IT Systems Analyst's responsibilities include the following

Responsibilities:

1. Assist in project management and co-ordinate with in-house developer, vendor, customer and business stakeholders to ensure projects meet project scope, budget and schedule with proper project plan
2. Translate requirement from business unit to applications
3. Analyze user's requirements, feasibility, cost, time and resources required, compatibility with current systems, potential problem area and recommending solutions for projects
4. Responsible for the maintenance of application changes request
5. Provide application support, including but not limited to conducting training to users, application server maintenance, data analysis
6. Responsible for creation of all system documentations, and to ensure that they are kept up to date.
7. Work closely with external vendors and internal uses in the development/support of the new system

Job Requirements:

1. Diploma/Degree in relevant discipline or relatable working experience in IT field
2. At least 4+ years of working experience in participation of business application development, technical and business analysis
3. Understanding of Software Development Life Cycle (SDLC)
4. Application/Software design, development, integration, testing experience
5. Facilitation, negotiation and conflict resolution skills and demonstrated success at building teams and relationships with key stake holder in a project
6. Strong written and verbal communication skills
7. Analytical skills and attentive to details
8. Able to work independently without supervision
9. Liaising work and vendor/client management

Others Information:

1. 5-days work week
2. Meal allowance
3. Medical, dental & insurance benefits
4. In-house gym & entertainment room
5. Company Transport: 2 ways from Jurong East

Job Requirements:

- Degree in Computer Science, IT, or equivalent.

- Basic knowledge of database and server OS; experience with Python.

- Machine learning, Tableau, SQL, and Linux beneficial.

- Proactive, eager to learn, and contribute to team success.

Job Description:

- Assist database (MySQL, MariaDB, etc) and server (Linx, Windows) setup, maintenance, and performance optimization for equipment remote monitoring system.

- Develop software in Python to use machine learning on equipment sensor data.

- Collaborate on projects, monitor system performance, troubleshoot issues, and engage in continuous learning.

- Support other IT-related requirements in the office.