The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

Role Summary

You will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data. In order to anticipate anomalies, batch delays, FileSystem problems, etc.

Main Responsibilities

• Batch Job Management - Monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary and do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – Constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – Handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – Support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – Support the regular third party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – Awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.

Qualifications & Experience

• Bachelor’s Degree in Information Technology of related fields.
• At least 5 years of relevant working experience.
• Knowledge of the requirements of IT production (Banking System).
• Knowledge in UNIX / TWS / SHELL Script / Python / Splunk.
• Ability to work under pressure, rigorous and committed.
• Has Sense of organization, Sense of planning and Sense of service to be rendered.

Analysis, development and evaluation activities:

• Familiarity with batch Processing.
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues.
• Knowledge in ticketing tools Jira & HP Quality Center.
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issue proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP).
• Process Documentation and Process Analysis.
• Planning, Organizing, Leading, and Controlling.

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels.
• Advanced customer service skills.
• Scheduling meetings with off shore team as well as onsite team.

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit & loss statements, balance sheets, etc.)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing.
• Forecasting and making projection.
• Resource management.
• Performance reviews, and verification processes.

Job Description:

• Responsible for daily system operations & monitoring, Ensure all required systems services start up successfully, Activate all necessary batch jobs and ensuring successful execution of these jobs.

• Responsible for real-time monitoring of system operation status and network connection status.

• Backup/restore data to / from offline media

• Perform basic systems diagnostics, trouble-shooting and prompt escalation when required.

• Responsible for the 24-hour real-time monitoring of the production and disaster recovery computer room environment.

• Responsible for production and disaster recovery computer room daily check, equipment access and inventory, external personnel release escort, etc.

• Accepting the submission of production event of the branch, manage incidents and problems to resolution, minimizing the impact on business operations, ensuring the timely and effective handling of production events.

• Responsible for the service desk management, dispatch all kinds of service requests submitted by the branch, provide users with level 1 technical support according to the known problem solution manual, and ensure that the service requests are timely and effectively handled.

• To work in accordance to 24/7 shift schedule provided.

• Report daily work to superior truthfully

• Escalate problems to Superior

• Assist in other ad-hoc project as instructed by Company

Job Requirements:

• Working experience in IT operation and maintenance support, familiar with the working environment of financial institutions.
• Bachelor's degree or Diploma in Computer Science or related science and engineering background.
• Minimum 3 years of experience in IT service management.
• Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
• Ability to work under preasure and proactivity approach problem-solving.
• Ability to work on midnight shift (9 hours).

Position: IT Sales Executive

Location: Aljunied

Working Days : Monday- Friday (WFH subject to approval)

Working Hours: 9am-6pm

Salary: $2800 - $5000 (Basic + Commission)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.

● Develop and execute strategies by analyzing current market trends and needs.

● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.

● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.

● Ensure accuracy in sales reports for record-keeping and management reporting.

● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.

● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.

● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)

● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).

● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.

● Proven good sales track record in related fields.

We are a Specialist Finance Technology Recruitment firm with over a decade of solid track record behind us. We are the go-to IT Search Firm for several top Investment Banks, Buy-Side Firms, and large-scale Enterprises.

We are looking for a self-driven and eager individual for the opportunity to make an impact. With the right tools, training, and platform, you know you can make a big difference.

What we’re looking for:

• 3 - 8 years of work experience in Recruitment / Sales (someone with a background in Technology Recruitment is highly preferred)
• Bachelor's Degree in any discipline
• Driven, resourceful, and proactive personality with a strong work ethic
• Comfortable continually reaching out to, and building relationships with new people
• Technical background is a major plus but if you want to learn, we can teach you
• Ability to work under pressure, meet deadlines and performance targets
• Strong interpersonal and communication skills

If you are interested in the position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: R22104834)

Job Requirements:

• Minimum Degree in IT discipline or equivalent relevant IT experience
• ITIL foundation certification is preferred
• Cloud computing
• Good track record in implementing IT projects and Digital initiatives, preferably in financial industry
• At least 10 years working experience and 5 years in management capacity
• Strong appreciation of latest technologies, strategies and innovative approaches to help transform the business
• Familiar with managing technologies such as Oracle database, Java, REST APIs & Cloud (AWS & Office365)
• Strong ability to influence and manage vendors
• Excellent communication and leadership skills

Job Descriptions:

• Delivery of IT plan on target and within budget
• Ownership of IT roadmap and prioritization process.
• Manage IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and evaluating alternative business solutions.
• Build and maintain strong working relationships with partners and vendors;
• Plan and organize the resources and capacity required to ensure smooth operation of the systems and infrastructure;
• Evaluate and recommend technologies, which will maximize the returns for the business;
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance in line with MAS regulations
• Lead and manage IT function to provide effective services to support day to day business operation
• Ensure monitoring and control of IT spend
• Develop and manage the IT roadmap and driven automation/digitalization of the company
• Carry out evaluation and assessment of new technologies with business cases for the purchase of new technologies and/or system developments to deliver business initiatives
• Manage the lifecycle of applications and systems efficiently by ensuing supportability and planning upgrades, migration paths and replacements in a timely and effective manner.
• Establish metrics, Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and protocols
• Ensure the development and, if necessary, successful implementation of disaster recovery and contingency plans
• Managing supplier and vendor relationships and ensuring adherence to group policies in this regard
• Carry out regular review and monitoring activities to ensure compliance to MAS TRM, IT policies and IT security
• Provide periodic reporting as required by management, including monthly management report, Board and Risk.
• Contribute to the capture, dissemination and embedding of best practices in technology management through networking, compliance with knowledge management practice and promotion of new and better ways of working
• Contribute to the identification, assessment and management of technology risks in Singapore

Interested candidates please send resume to [email protected]

Job Summary

We are looking for a dedicated and detail-oriented Project Coordinator who will assist in managing multiple IT projects in a banking environment.

Mandatory Skill-set

• Degree in Computer Science, Information Technology or related field;
• At least 2 years of working experience as a IT project manager;
• With initiatives and experience in driving project schedule and timeline in the banking industry;
• Detail-oriented approach in handling tasks;
• Strong organizational and time management skills;
• Ability to work effectively both independently and as part of a collaborative team;
• Capacity to adapt to changing priorities and work in a fast-paced environment;
• Proficient in Microsoft Office and Project so as to manage project related task, track and trace project schedule with the tools;
• Possess excellent verbal and written communication and interpersonal skills.

Desired Skill-set

• Has a PMP certification.

Responsibilities

• Responsible for managing Information Technology (IT) Application Technology project for Retail / Consumer Banking;
• Co-ordinate and manage related vendor and stakeholders in accomplishing project goals and assure delivery of project on time, within budget and achieve project scope.
• Responsible for project planning & execution and managing scope due to any new information and/or changes to initial assumptions, including implications for project time, cost, quality and risk;
• Develop timelines, track project progress and monitor work plan execution;
• Involved in Scheduling relevant Project meetings, take notes and prepare the MoM;
• Support the different testing cycles, analyze the results and submit observations to the Project Manager;
• Ensure that all Project work is carried out as per the defined program and enterprise methodologies and processes;
• Create all Project related documentation and participate in Project Steering Committee (PSC) project related walkthroughs;
• Prepare all Project related reports and highlight risk and issues impacting the project to the Project Manager.
• Work with the bank's procurement process team in raising work order/SOW and contract management and manage the invoicing and payments process.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interview.

IT Infrastructure and Security Specialist

About The Company

Sing Investments & Finance Limited (SingFinance) has 60 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore’s trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

Responsibilities:

• Review and enhance the current IT Systems, Policies and Procedures.
• Contribute to IT Infrastructure setup, maintenance and operations.
• Support incident reporting and tracking system, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Monitor and advise on the operating effectiveness of information security workflows and controls.
• Monitor network usage and application logs to ensure compliance with security policies.
• Document any IT security breaches, frauds, assess their damage, support recovery and implement controls.
• Provide support in penetration and UAT testing.
• Liaise closely with suppliers and vendors for procurement of IT hardware, software and services.
• Oversee Annual BCP and DR exercises.
• Contribute to awareness of InfoSec among users by developing training tools and materials.

Requirements:

• Degree holder.
• Experience in managing financial sector IT security requirements, best practices and methodologies, IT governance and regulatory requirements, including direct responsibility for application and infrastructure security.
• Display proficiency in Microsoft applications, Active Directory, virtual machines, OS and Networking Systems.
• Good knowledge of information security and cybersecurity risks and controls, processes, workflows, methodologies, and trends.
• Ability to work independently and assume responsibility for project deliverables.
• Strong initiative to proactively find solutions to requirements.
• Experience in Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence or Vulnerability Management, Security Incident Response and Penetration Testing.
• Experience in application security, security technologies and tools, e.g. vulnerability scanners, firewalls, network, application security, security technologies (system hardening, IDS/IPS, firewall), etc.
• Certified Information Systems Security Professional (CISSP) or ISO 27001 or Certified Information Systems Auditor (CISA) or Certified Information Security Manager (CISM).

* Remuneration and corporate rank will commensurate with experience.

Experience: 5 to 8 years

Roles & Responsibilities

Responsibilities

· Drive and Manage analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.

· Participate in projects for the implementation and development of the ERP system.

· Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.

· Formalise the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.

· Supporting Proof of Concepts (PoC) delivery and pilot design.

· Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product.

· Preparing resellers on the technical aspects of selling solutions practices and procedures.

· Preparing Professional Services for efficient installations – professionally managing.

· Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.

· Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.

· Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

· Bachelor’s degree or master’s degree

· Minimum 5 years of experience in sales and presales especially on the Software development ERP Projects and Finance system.

· Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

· Implementation experience in ERP Procurement Cloud, Accounts Payable, Invoice Scanning & Matching, Expenses, Tax, Subledger accounting, Approvals Management, data schemas to assist with migration of data from legacy systems and standard / non-standard approach to integration related to finance modules and enabling and reporting from finance modules using standard OTBI functionality

· Experience with Oracle Integrations Cloud (OIC) including Visual Basic Cloud Service, Process Cloud Service, Integration using Oracle Fusion SOAP Services and REST APIs

· Experience in building custom Cloud applications/extensions using Visual Builder Cloud, APEX

· Experience in building OTBI Reports, Analytics, Dashboards, BIP reports, ESS Jobs and Oracle Analytics Cloud

· Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, FinIQ, will be beneficial.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

Key Responsibilities

• Required to manage and operate (hands-on) systems (server & storage) used in the University. Familiar with Microsoft Windows Server, SQL Databases, Linux, Cohesity Backup System, Office365, Microsoft HyperV, VMware/Netapp storage, Storage Spaces Direct, Hitachi (HCP), McAfee and Azure Cloud Platform. A strong knowledge on Microsoft Active Directory Architecture, PowerShell, Group Policies and Active Directory Federation Service is required.
• Required to provide Systems administration of Active Directory, Multi-Factor Authentication platform such as Okta, Antivirus and others.
• Required to provide Management systems availability statistics and patching reports, IT DR support and IT support for teaching-learning.
• Required to perform Systems hardening, Systems patching, Systems onboarding and decommissioning and other Systems related support services.
• Work with users to identify, understand requirements and develop deployment plans, assist with planning, developing, implementing and managing all system assets deployed in the University.
• Participate in process improvements such as operational efficiency of Systems Operations to provide prompt and effective support to existing systems.
• Rotational on-call duty along with team members and after office hours support.

Requirements

• Degree/Diploma in Computer Science or equivalent with at least 5 years of relevant working experience in design, configuration and management of Windows and Linux Infrastructure.
• Strong technical competencies and analytical mind, with specialized certifications such as MCSE, RHCE, CDCP, CCNA, ITIL, etc. would be preferred.
• Good working knowledge of IT governance, systems, security and system technologies and able to work with cross-functional departments.
• Excellent written, communication and interpersonal skills.
• Other traits include positive attitude, self-motivated, customer service oriented and a team player.

Only shortlisted candidate will be notified.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs.
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• At least 5 years of relevant experience
• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to Microservices based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Plan and implement the work based on company policy and ensure on schedule.
• Support and maintain the MS Windows servers, SAN Storages and CISCO network infrastructure of the whole company.
• To review the current IT infrastructure and propose improvement plans.
• To maintain and improve backup of the systems.

Requirements:

• Bachelor’s degree in IT related field or Diploma with at least 4 years of related working experience
• Good knowledge in configuration of networking and IP telephony system.
• Good hands-on knowledge of Microsoft Server system
• Strong analytical and troubleshooting skills
• Candidate with MCSE, CCNA certification is preferred
• Project management knowledge (good to have)
• Experience in manufacturing field will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: L8VYXXY3

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Position Summary:

Provide vital administrative and operational support to ensure the effective execution of IT-related projects, with a focus on investigative analysis. This role is ideal for individuals who are passionate about technology, have strong organizational and communication skills, and are eager to grow in the fields of IT and project management.

Responsibilities:

Assist in the following Project Coordination activities

• Cordinate project activities, ensuring timelines and objectives are met.
• Develop and review investigative case project plans in collaboration with the supervisor.
• Conduct open-source research through both open and subscribed databases, as well as social media platforms, to gather relevant and actionable data for investigative analysis.
• Extract key information and insights from investigative reports and intelligence products, transforming findings into actionable reports.
• Review all submitted analysis and investigative reports for accuracy, completeness, and professional quality.
• Ensure all project activities comply with client contract requirements and necessary measurements.
• Organize and coordinate project meetings, prepare agendas, and take detailed minutes.
• Perform other duties as assigned to support project success.

Job requirement:

• A Polytechnic Diploma in Information Technology, Computer Science, or a related field.
• Basic knowledge of IT systems, hardware, and software troubleshooting.
• Familiarity with operating systems (Windows, Linux, macOS) and network basics.
• Strong analytical and investigative skills to identify, assess, and resolve issues.
• Ability to collect and analyse data, identifying trends and patterns.
• Attention to detail and methodical approach to problem-solving.
• Good communication skills to report findings and collaborate with teams.
• Basic knowledge of security protocols and practices is an advantage.
• Self-motivated and able to work independently with minimal supervision.

• Oversee the CEO and CGS’s calendar by scheduling meetings, appointments, and travel arrangements while ensuring optimal use of time.
• Serve as the primary point of contact for executives, managing communications, scheduling, and ensuring timely updates to internal and external stakeholders.
• Arrange and compile materials for meetings, take meeting minutes, and follow up on action items to ensure timely execution.
• Handle all travel arrangements, including booking flights, accommodations, transportation, and preparing detailed itineraries.

Requirements:

• Degree in any relevant discipline.
• At least 3 years of experience delivering secretarial support to C-Suite executives in the IT/Tech industry.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software tools.
• Excellent organizational and time management abilities, with a proven capacity to multitask effectively.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives

Requirements

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent /Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

IT Executive

Responsibilities:

1. Provide IT and network support including system installation, configuration and upgrading (on-site and/or remote technical assistance to end-users).

2. Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.

3. Documentation of all the IT assets, user information, VOIP lines, data lines and software licenses and maintenance.

4. Protect data, software, and hardware by coordinating, planning and implementing network security measure.

5. Troubleshoot, diagnose and resolve hardware, software and network problems.

6. Managing of IT assets and assists in decision making on acquiring IT assets.

7. Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.

8. Office 365 maintenance – creating email IDs / Teams for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.

9. Assists with the implementation of any new system and technology that will improve work processes and member experience.

10. Work with all stakeholders to identify and provide responsive support on IT requirements

11. Monitor the office network and firewall within a secure environment for enhanced protection.(DHCP, Firewall policy, Access point, Vlan)

12. Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition

13. Regular update antivirus-related tools and window-related system patches.

14. Domain maintenance

Others:

1. Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business

2. Ready to be on-call and provide site support when needed

Requirements:

1. Min. Diploma in Information Technology or its equivalent;

2. 3-5-years exposure in desktop/Helpdesk support;

3. Excellent in hardware, software, network, and server troubleshooting;

4. Ability to work in a fast-paced environment;

5. Bilingual in English and Mandarin (Write and Read)

6. Good communication and interpersonal skills;

7. Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

8. Strong in business operation support

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are seeking a highly experienced Senior IT Governance Manager to lead the development and implementation of IT governance frameworks. This role ensures compliance with regulatory requirements and alignment with business objectives to drive strategic IT initiatives.

Responsibilities

• Act as Line 1.5 for IT Governance: Serve as the intermediary between the first line of defence (business units) and the second line of defence (risk management), ensuring robust IT governance and risk management practices.
• Review and Enhance IT Policies and Procedures: Regularly review and update existing IT policies and procedures to ensure they remain effective, relevant, and aligned with industry best practices.
• Develop and Implement IT Governance Frameworks: Design and enforce IT governance policies, procedures, and standards to ensure effective IT management and compliance.
• Regulatory Compliance: Ensure all IT activities comply with relevant laws, regulations, and industry standards.
• Risk Management: Identify, assess, and mitigate IT-related risks to protect the bank's information assets.
• Strategic Alignment: Align IT strategies with business goals to support the bank's overall mission and objectives.
• Performance Monitoring: Establish metrics and KPIs to monitor the effectiveness of IT governance practices and drive continuous improvement.
• Stakeholder Engagement: Collaborate with senior management, business units, and external regulators to ensure IT governance aligns with organizational needs.
• Leadership and Team Management: Lead and mentor a team of IT governance professionals, fostering a culture of compliance and excellence.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 8-10 years of experience in IT governance, risk management, or a related field, with at least 5 years in a senior role.
• Proficiency in IT governance frameworks.
• Strong analytical and problem-solving abilities.
• Excellent organizational and leadership skills.
• Outstanding communication skills and the ability to present complex information to non-technical stakeholders.

ABOUT FILTRONA

Filtrona is the only global, independent market leader in the design, testing and manufacturing of specialist filter solutions and related scientific services. With a head office in Singapore, Filtrona has 8 manufacturing facilities across Europe, America, and Asia, together with 2 innovation centres, an accredited laboratory and a Centre of Excellence focused on sustainability. The company has 2,000 employees serving customers across 120 countries.

Our purpose is to support partners to transform and benefit from business growth; we succeed when they succeed. Our mission is to be a responsible, customer-focused innovation leader creating excellence in sustainable solutions for today and tomorrow.

For more information, please visit www.filtrona.com

ROLES & RESPONSIBILITIES

We are seeking a detail-oriented and highly organized individual to join our IT department as an Invoicing and IT Contracts Coordinator. The successful candidate will play a crucial role in managing and coordinating the invoicing processes within the IT department, including engagement with chosen vendors for onboarding and ensuring accuracy of invoicing. This position requires a good understanding of financial procedures, excellent communication skills, and the ability to work collaboratively with various teams including vendors. If you have a passion for accuracy, efficiency, and ensuring financial integrity, this role is for you.

Overall:

• Support IT contract owners, e.g. IT Product Owners and Head of IT Service Delivery, on invoicing and contract administration matters.
• Manage entire procurement processes (including ‘Know Your Supplier’ forms and raising Purchase Requisition).
• Ensure compliance with company policies and procedures and ensure all invoices are paid on time.
• Review purchase orders and invoices for accuracy and completeness and work with internal stakeholders to adjust as necessary.
• Assist IT contract owners to search for potential vendors and identify the best fit.

Purchase Requisition and Invoice Processing:

• Collaborate with vendors and internal teams to ensure accurate and timely receipt of invoices.
• Review and verify purchase orders and invoice details, including quantities, rates, and terms, to ensure accuracy in relation to agreed contractual amounts.
• Perform sourcing administrative work in terms of enquiries, comparison and review of quotations, quality, terms and conditions, specifications etc.

Administration of invoices and contracts:

• Maintain and organize comprehensive records of all IT-related invoices, ensuring easy retrieval for audits and reviews.
• Maintain contract register and housekeep all the softcopy contracts and procurement document in SharePoint.
• Ensure timely review of contracts are done internally by the right contract owners and Technology Director before contract lapses or is auto-renewed.

Communication and Collaboration:

• Collaborate with cross-functional teams, including finance and procurement, to streamline processes and improve efficiency.

Qualifications & Education Requirement:

• Degree holder in Computer Science, Business Administration or relevant field
• 2 years professional experience in similar role preferred
• Working knowledge of Microsoft Office, with advanced Excel skills
• Strong analytical and problem-solving skills
• Excellent communication (verbal and written) and vendor engagement skills
• Excellent attention to detail and organizational skills.
• Detail-oriented and capable of handling confidential information with discretion.
• Ability to work collaboratively in a team environment.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Key Responsibilities:

• Foster strategic partnerships with C-level executives, business unit leaders, and senior management to elevate the company's profile and ensure stakeholder collaboration
• Develop and execute a comprehensive annual sales strategy aligned with the company's objectives and vision
• Collaborate with Executive Management to identify and capitalize on internal and external opportunities, driving business growth and innovation
• Design and implement tailored sales strategies to support the company's leadership and vision, ensuring seamless communication and coordination across multiple teams and phases
• Drive sales growth by prioritizing and executing multi-channel sales strategies, informed by market research and competitor analysis
• Optimize sales performance by analyzing trends, results, and market indicators, and recommending data-driven improvements

Requirements:

• Proven track record of success in IT services sales in Singapore, with a minimum of 15 years of experience
• Demonstrated ability to manage large portfolios (USD 30M+) and close high-value deals (Total Contract Value : USD 20M+)
• Experience working with top-tier IT services companies, with a strong understanding of the industry landscape
• Skilled in gross-profit planning, marketing strategy implementation, and trend analysis
• Adept at setting sales objectives, forecasting sales volumes, and tracking market trends and competitors

Qualifications / Skills:

• Consistent achievement of sales targets and goals
• Expert negotiation and persuasion skills
• Customer-centric approach to sales, with a focus on understanding and meeting customer needs
• Strategic sales planning and execution
• Strong relationship-building and management skills
• Process management and optimization expertise

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

http://www.dadaconsultants.com/

—------------

EA License number : 20S0283

EA Personnel : R1332294

ROLE PROFILE

We are looking for passionate Technology Consulting Architects (Enterprise, Solution or Cloud) to further grow BCG’s thought leadership, capabilities and enablement.

These are exciting opportunities to apply a strategic problem solving lens to your passion for technology, digital and innovation.

WHAT YOU’LL DO

• Work cohesively in hybrid case teams consisting of BCG/DigitalBCG on general IT, digital/technology transformation projects
• Provide IT strategy and architecture advisory to clients across Financial Institutions (FI) and/or Insurance (INS) sectors
• Align business and technology strategies to deliver impactful insights and outcomes jointly with client management
• Assess current state technology landscape, define target state and develop transition roadmaps
• Assist, define and drive implementation of technical architectures and proof of concepts
• Design innovative technology solutions across various projects/clients to solve complex business problems
• Drive innovation for our clients by leveraging cross-industry views on technology trends
• Actively network, manage and influence multiple client and stakeholder relationship groups including senior executives.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 8+ years’ experience in a strategy, management or technology consultancy; digital/tech start-up and/or industry experience aligned to FI and/or INS
• Experience working within an architecture domain (enterprise, solutions, applications, big data and/or cloud)
• Knowledge and exposure to architecting solutions at an enterprise scale
• Understanding of architecture principles and exposure to architecting modern data platforms
• Experience leading high performing case/project/delivery teams
• Experience driving presales, proposal development through to client presentations
• Thrive in a hypothesis-based environment and ability to frame strategic challenges from a digital/tech perspective
• Strong analytical skills, problem solving ability and conceptual thinking
• Excellent communication, storylining, client facing and consulting skills
• Strategic mindset, presence and senior gravitas
• Enterprise architectural frameworks and methods including TOGAF and/or related certifications
• Bachelors degree preferably in an IT/Computer Science, Engineering or related discipline
• MBA, Masters or PhD will be highly regarded
• Flexibility to travel within SEA and Asia Pacific region

ROLE PROFILE

We are looking for passionate Technology Consulting Architects (Enterprise, Solution or Cloud) to further grow BCG’s thought leadership, capabilities and enablement.

These are exciting opportunities to apply a strategic problem solving lens to your passion for technology, digital and innovation.

WHAT YOU’LL DO

• Work cohesively in hybrid case teams consisting of BCG/DigitalBCG on general IT, digital/technology transformation projects
• Provide IT strategy and architecture advisory to clients across Financial Institutions (FI) and/or Insurance (INS) sectors
• Align business and technology strategies to deliver impactful insights and outcomes jointly with client management
• Assess current state technology landscape, define target state and develop transition roadmaps
• Assist, define and drive implementation of technical architectures and proof of concepts
• Design innovative technology solutions across various projects/clients to solve complex business problems
• Drive innovation for our clients by leveraging cross-industry views on technology trends
• Actively network, manage and influence multiple client and stakeholder relationship groups including senior executives.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 6+ years’ experience in a strategy, management or technology consultancy; digital/tech start-up and/or industry experience aligned to FI and/or INS
• Experience working within an architecture domain (enterprise, solutions, applications, big data and/or cloud)
• Knowledge and exposure to architecting solutions at an enterprise scale
• Understanding of architecture principles and exposure to architecting modern data platforms
• Experience leading high performing case/project/delivery teams
• Experience driving presales, proposal development through to client presentations
• Thrive in a hypothesis-based environment and ability to frame strategic challenges from a digital/tech perspective
• Strong analytical skills, problem solving ability and conceptual thinking
• Excellent communication, storylining, client facing and consulting skills
• Strategic mindset, presence and senior gravitas
• Enterprise architectural frameworks and methods including TOGAF and/or related certifications
• Bachelors degree preferably in an IT/Computer Science, Engineering or related discipline
• MBA, Masters or PhD will be highly regarded
• Flexibility to travel within SEA and Asia Pacific region (once restrictions allow).

We are looking for passionate Technology Consulting Architects (Enterprise, Solution or Cloud) to further grow BCG’s thought leadership, capabilities and enablement.

These are exciting opportunities to apply a strategic problem solving lens to your passion for technology, digital and innovation.

WHAT YOU’LL DO

• Work cohesively in hybrid case teams consisting of BCG/DigitalBCG on general IT, digital/technology transformation projects
• Provide IT strategy and architecture advisory to clients across Financial Institutions (FI) and/or Insurance (INS) sectors
• Align business and technology strategies to deliver impactful insights and outcomes jointly with client management
• Assess current state technology landscape, define target state and develop transition roadmaps
• Assist, define and drive implementation of technical architectures and proof of concepts
• Design innovative technology solutions across various projects/clients to solve complex business problems
• Drive innovation for our clients by leveraging cross-industry views on technology trends
• Actively network, manage and influence multiple client and stakeholder relationship groups including senior executives.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 4+ years’ experience in a strategy, management or technology consultancy; digital/tech start-up and/or industry experience aligned to FI and/or INS
• Experience working within an architecture domain (enterprise, solutions, applications, big data and/or cloud)
• Knowledge and exposure to architecting solutions at an enterprise scale
• Understanding of architecture principles and exposure to architecting modern data platforms
• Experience leading high performing case/project/delivery teams
• Experience driving presales, proposal development through to client presentations
• Thrive in a hypothesis-based environment and ability to frame strategic challenges from a digital/tech perspective
• Strong analytical skills, problem solving ability and conceptual thinking
• Excellent communication, storylining, client facing and consulting skills
• Strategic mindset, presence and senior gravitas
• Enterprise architectural frameworks and methods including TOGAF and/or related certifications
• Bachelors degree preferably in an IT/Computer Science, Engineering or related discipline
• MBA, Masters or PhD will be highly regarded
• Flexibility to travel within SEA and Asia Pacific region (once restrictions allow).

Do you have "control" and "Conduct" mindset? Are you able to notice the gaps and risks in a business process- and are ready to tackle it?

With bases in more than 65 countries, this international bank has opened up an integral position in their Corporate & Institutional Banking Team responsible for APAC.

This is a Global projects focusing on client onboarding and interactions across APAC. You will be working in a lean team of 4 to implement 'chats' and 'video conferencing' tools such as Wechat, kakaotalk, whatsapp, and Line.

The team is looking for a suitable candidate who is able to analyse business needs, risks, gap analysis, liaise directly with vendors, create and design processes, and relay designs to IT Team. This is NOT an IT role, this is a functional business analyst role.

Direct Responsibilities

• Acts as primary interface with business lines
• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties
• Identify risk and conduct scenarios and contribute to create the framework to address them

Technical (Must possess/Essential)

• Minimum 7 years of experience
• Have prior experience working with implementing recording and surveillance over voice and chat channel
• Have prior experience working with setting up controls
• Excellent soft skills- communications, critical thinking, finding a solutions, attention to details
• Languages: Fluency in Mandarin is a very BIG PLUS

Note: Contract role (12 months renewable upon performance)

If you are ready to take the next steps and work in a multicultural, supportive environment while being exposed to vast technologies and teams, then... apply now for this opportunity and immediate consideration.