Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are seeking a highly motivated and skilled IT Infrastructure Engineer to join our team. The successful candidate will play a critical role in system implementation, ongoing maintenance, and support of existing systems, as well as providing proposals for new projects. This role will primarily serve a key customer, a prominent Japanese bank in Singapore.

Job Duties:

• System Implementation: Lead end-to-end system implementation projects, including planning, design, setup, testing, and system release.
• System Maintenance & Support: Provide troubleshooting and issue resolution for existing systems to ensure smooth operations.
• Project Proposal & Requirements Gathering: Collaborate with clients to understand requirements, evaluate solutions, and prepare detailed project proposals.

Key Qualifications:

• Education: Bachelor’s degree in computer science, IT Engineering, or a related field.
• Experience: - 8+ years in IT projects, particularly within banking or financial institutions. - 5+ years of hands-on experience in system infrastructure implementation. - 3+ years of experience working with major banks in Japan is highly preferred.
• Technical Expertise: Strong knowledge of system infrastructure, including Windows OS, Oracle Database, VMware, and other system operation products. Familiarity with JP1 or similar enterprise-level system operation tools. Proficient in programming and scripting languages (e.g., WinBatch, PowerShell).
• Language Proficiency: Advanced skills in listening, reading, writing, and speaking in both English and Japanese language to effectively communicate with clients and teams.
• Customer-Focused: Strong customer service orientation, with the ability to understand and address client needs effectively.
• Additional Skills: Ability to diagnose and resolve software-related issues in collaboration with product support teams. Strong communication and negotiation skills, with experience in working cross-functionally with internal and external IT teams.

The primary focus of the IT Systems Engineer role is to leverage extensive expertise in network administration and systems support to provide expert technical guidance and assistance in resolving complex IT issues. This role requires close collaboration with other IT team members to ensure IT systems effectively support the organization's business objectives.

Responsibilities:

• Network management

- Responsible for company IT infrastructure network management, including the design, implementation and maintenance of computers networks with network hardware such as routers, switches, access points, and network circuits.

- Utilise network technology such as HP Aruba, ClearPass, Cisco switching and routing, Fortinet and Palo Alto firewall.

- Provide network administration support to ensure IT network operates optimally.

- Keep network diagrams and topology up to date.

- Maintain accurate company network documentation, such as IP Address management (IPAM), configuration changes and adhering to the network lifecycle management records.

• Network troubleshooting and monitoring

- Quickly identity and resolve network issues promptly to minimize downtime.

- Monitor network performance and troubleshoot connectivity issues including investigating and resolving network outages or performance bottlenecks.

• Network Configuration and lifecycle management

- Configuring and deployment of network equipment (e.g., routers, switches, firewalls) including tightening up security.

- To maintain and support office network and manufacturing plant production network.

- To patch and update the network devices to remediate the vulnerabilities and network flaws

• System and Network security support

- Assist in implementing and maintaining security measures (Server, Network, backup).

- Participate in vulnerability assessments and carry out remediation work.

• Systems administration and server support

- Assist in providing systems administration support on server management, WINTEL and Hyperconverged infrastructure platform, Dell Vxrail, VMware, HyperV.

- Be responsible for system backup and recovery management.

- To patch and update Systems OS/ firmware/ software to remediate the vulnerabilities.

• Serve as a point of escalation for network/server issue and be ready to be providing guidance and assistance when they encounter challenging problems.
• Responsible for liaising with network solution integrator and 3rd party expertise on IT Infrastructure network continuous improvement topics.
• Review company IT infrastructure network lifecycle management processes, procedures, policies and access account to comply with internal/external audit.
• Assist providing training and support to users. This may include training on how to use new software or hardware, providing helpdesk support.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Overview

As an IT Project Executive, with strong project management capabilities and a proven track record in managing multi-million-dollar projects in Government and Commercial sectors, you will be responsible for:

Project Management

• Project leadership in delivering Manage Print Services, Document Outsourcing and Communication Services, Business Process Services and Business Application Solutions through structured methodologies
• Oversee and support the implementation of projects, tracking and controlling all project phases and activities, risk management and quality assurance
• Manage and ensure timely delivery of projects’ operations with various cross functional stakeholders
• Produce Project Artefacts compliant with, and subject to the Fujifilm Business Innovation Project Framework
• Ensure approval and sign-off of all necessary project deliverables and Artefacts
• Control project design and planning activities associated with projects
• Assist Management to deliver business improvement outcomes as required
• Manage customer expectations to ensure customer satisfaction through the application of stakeholder management disciplines

Stakeholder Management

• Work closely with internal stakeholders to coordinate and evaluate project requirements and develop processes to ensure successful and sustainable execution of the project
• Maintain professional relationships with clients to ensure optimal level of client satisfaction

Requirements:

• Degree/Diploma in Computer Science, Information Technology or equivalent, with PMP/CITPM preferably
• At least 2 to 3 years’ working experience in IT projects
• Have a good understanding in technology, particularly as related to imaging software and hardware, document integration
• Adequate project management capabilities in managing IT projects
• Ability to provide mentorship and leadership to the team
• Good communication skills with excellent spoken and written English
• Result and customer-service oriented
• Committed and responsible team player with ability to interact with all levels

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

We are seeking a dynamic and motivated IT Workshop Trainer to join our team. The ideal candidate will have exceptional facilitation skills, a passion for delivering impactful workshops, and the ability to drive business growth through engaging training sessions. This role involves representing the company’s products and services, fostering strong client relationships, and contributing to sales success. If you excel in interactive training and have a knack for inspiring and educating audiences, we want to hear from you. This position reports directly to the Head of Challenger Business.

• Working days: Monday - Friday
• Working hours: 0900 - 1830

Responsibilities:

• Planning: Identify training needs, develop course objectives, create engaging materials, and coordinate logistics for workshops and seminars.
• Delivering: Facilitate interactive training sessions using techniques like role-playing and group discussions; provide post-training support and resources.
• Workshop Facilitation: Adapt delivery methods, foster collaboration, manage time effectively, and troubleshoot challenges during sessions.
• Independent Work: Develop and execute training strategies independently while collaborating with teams to achieve goals.
• Staying Updated: Keep informed on new trends, training techniques, and delivery methods to enhance effectiveness.

Objective:

• Represent the company’s products and services with comprehensive product knowledge and customer insights.

Requirements:

• Strong training facilitation and workshop delivery skills.
• Exceptional communication, problem-solving, and organizational abilities.
• Proficiency in CRM and sales management tools.
• Certification in facilitation or adult learning (preferred).

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Job Purpose

To provide end users support for all IT related matters

The Job

· Provide technical analysis and assistance to support and resolve IT equipments e.g. desktop, laptop, printer, etc and application problems

· Take ownership for incidents and service requests that are being escalated by updating, follow up and resolving the tickets within agreed Service Level Agreement (SLA) timelines

· Support basic network related and server system issues

· Assures the quality of fixes and patches & apply patches and upgrades accordingly upon assignment

· Update call center on the ticket status and ensuring the tickets are resolved within agreed SLA timeline

· Develop workaround and fixes for new incidents

· Perform daily, weekly or monthly reporting including adhoc.

· Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns /risks and proactively shares best risk management practices

Our Requirements

· Min Degree/Diploma in any related IT Field

· Experience in Service Management process and procedure is a plus

· Fast Learner

· Able to demonstrate good understanding of tasks given

· Work on alternate weekends to provide support

· Proven ability to multitask and maintain a positive attitude when under pressure

· High level of integrity and takes accountability of work

· Good verbal communication skills

· Good attitude and team player

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Proficiency with Window 10,11 administration

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.

About Bruker:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker - Innovation with Integrity.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two years contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Duties:

• Handle the day-to-day operation and support of voice infrastructure across Asia regional offices.

• Handle voice projects; design & deployment and post support.

• Perform network capacity planning and proper monitoring of voice infrastructure system.

• Perform system Installation, patching, and hardware maintenance.

• Attention to detail, documentation, and accurate record-keeping skills.

• Coordinate with IT of Head Office and regional units for the project and standard implementations.

Job Requirements:

• Degree in computing science or any related discipline.

• 7 years of IT working experience with minimum 5 years hands-on experience with Cisco equipment i.e. Cisco Call manager, Router & Switches.

• Technical knowledge and practical experience with:

o Cisco Unified Communication Manager

o Cisco Unity Connection, Cisco IM & Presence and Jabber

o Cisco Voice Gateway and VG Analog Converter

o Protocols such as MGCP, H.323 and SIP Protocol

o Voice Call Routing and Dial Plan

• Solid experience in troubleshooting voice-related issue.

• Relevant experience in voice recording (active & passive)

• Cisco certification is an added advantage.

• Able to provide support during non-business hour calls.

• Ability to prioritize and handle multiple tasks and projects concurrently.

• Positive and supportive attitude towards team members.

• Extreme discretion in handling of confidential information.

• Excellent oral and written communication skills.

• Strong Knowledge on IP Telephony from operational and design perspective.

• Excellent communication, interpersonal and logical skills

• Must be self-motivated and should demonstrate keen attention to detail and possess the ability to work autonomously

• Experience in Call Manager IP Telephony from operational and design perspective/ CISCO Jabber/ Cisco Voice Gateway and VG Analog Converter/ Protocols such as MGCP, H.323 and SIP Protocol, Voice Call Routing and Dial Plan and Relevant experience in voice recording (active & passive)

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

JOB DESCRIPTION – IT EXECUTIVE

The IT executive oversees and manages all aspects of the information technology infrastructure to ensure efficient and effective support of the Company's operations. The IT Executive is responsible for planning, implementing, and managing the information technology systems and services. This role ensures IT operations' reliability, security, and efficiency to support the Company's objectives.

1. IT Infrastructure Management: • Oversee the IT infrastructure's design, implementation, and maintenance, including servers, networks, and storage systems. • Ensure the availability and performance of all IT systems to support daily operations.

2. Software and Applications: • Manage and support the deployment of software applications specific to imaging and healthcare, such as picture archiving and communication systems (PACS) and radiology information systems (RIS). • Collaborate with vendors and internal teams to customise, integrate, and optimise software solutions.

3. Data Security and Compliance: • Implement and maintain security measures to protect patient data and ensure compliance with healthcare regulations. • Conduct regular security audits and risk assessments to identify and address potential vulnerabilities.

4. User Support: • Support end-users, including radiologists, technicians, and administrative staff. • Develop and implement training programs to enhance staff proficiency in IT systems.

5. Project Management: • Lead IT projects, including upgrades, migrations, and system enhancements. • Collaborate with other stakeholders to understand their IT needs and align projects with overall business goals.

6. Budgeting and Vendor Management: • Develop and manage the IT budget, ensuring cost-effective solutions. • Coordinate with vendors for procurement, maintenance, and IT hardware and software support.

7. Emergency Response and Disaster Recovery: • Develop and maintain disaster recovery plans to ensure business continuity in case of IT failures or emergencies. • Implement and test backup and recovery procedures regularly.

8. Technology Trends and Innovation: • Stay abreast of technological advancements in healthcare IT and imaging technology. • Evaluate and recommend new technologies that can enhance capabilities.

Qualifications and Skills:

• Bachelor’s degree in information technology, Computer Science, or a related field.

• Proven experience in managing IT systems in a healthcare setting.

• Strong knowledge of healthcare IT standards and regulations.

• Project management skills and experience overseeing IT projects.

• Excellent communication and interpersonal skills.

• Problem-solving and troubleshooting abilities

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

Automotive Group in Sin Ming requires IT Administrator

Assist in managing IT functions including hardware maintenance, software application upgrades, and system installations.

Provide hardware support for printers, monitors, Desktop PCs, Laptops, and smartphone devices, ensuring functionality across all platforms.

Perform hardware upgrades, data migration, and system setup as required.

Identify, investigate, and resolve user questions and problems related to IT systems.

Perform problem management by analysing frequently occurring incidents, identifying root causes, and implementing long-term solutions.

Troubleshoot issues related to network operations, desktop applications, and hardware failures, ensuring minimal downtime and disruption to business operations.

Maintain and up-keep the IT equipment inventory and ensure detailed documentation is updated in compliance with IT policies and procedures.

Manage hardware and software licensing to ensure compliance with licensing agreements and regulatory requirements.

Provide user management support across various systems, ensuring users have the correct access levels and permissions.

Provide day-to-day IT support for employees, addressing a range of technical issues related to software, hardware, and network services.

Job Requirements:

- Locals are encouraged to apply.

- Bachelor’s degree in Information Technology, Computer Science, or a related field.

- 1+ years of experience in IT administration or a similar role.

- Strong knowledge of hardware maintenance, software installations, and network management.

- Familiarity with troubleshooting desktop applications, network operations, and resolving hardware issues.

- Experience in managing and supporting IT environments including printers, PCs, Laptops, and smartphones.

- Excellent problem-solving skills and the ability to perform root cause analysis for frequently occurring incidents.

- Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

Working Hours:

Monday to Friday: 8:45 AM - 5:45 PM

Alternate Saturdays: 8:45 AM - 12:45 PM

5.25 days work week.

Job Benefits:

- Competitive salary

- Annual, Birthday and Marriage leave

- Dental Claim

- Daily lunch provided

- Health insurance upon confirmation

- Annual bonus (depending on performance)

- Staff rate for car rental and trading of cars

- A casual work environment and a fun-loving team

Why Join Us?

Engaging Team Culture: Be part of a team that supports and uplifts each other, where every member’s contribution is valued. We believe in working together to achieve common goals while celebrating our successes.

Casual Work Environment: Enjoy the flexibility of a dress code that is casual and encourages you to express your individual style. Our office design is modern and provides spaces for creativity, relaxation, and collaboration.

Fun-Loving Team: Participate in regular team-building activities, social events, and workshops that not only enhance your professional skills but also keep the team spirit alive and kicking.

Join us to advance your career in a workplace where you are encouraged to be yourself and have fun while doing it!

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gsqZqM3W

• Global role with team management responsibilities
• Exposure to latest technology - Cloud technologies

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Network Manager Enterprise Infrastructure to manage their network team.

About the job

Reporting directly to the head of IT infrastructure, your responsibility includes:

• Ensuring smooth delivery of IT network (LAN,WAN, SD WAN) services, ensuring that internal SLA has been met
• Managing external vendors for smooth delivery of Infrastructure services, ensuring external SLA has been met
• Ensure infrastructure changes, authorization request and bug fixes are applied by vendors as per business requirements without disruption of service, in compliance with defined IT policies and procedure
• Designing network Blueprint and roadmaps.
• Managing the IT Network team across the region, this include assigning and reviewing of work

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in network (LAN,WAN, Cisco devices and etc). Proven track record in managing a team is required for this role.

Proven track record of working in end user on a regional role will be of added advantage.

Exposure to cloud - Azure or AWS will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gsqZqM3W (EA: 94C3609/ R1219669)

Requirements:

1. Expert in Microsoft BizTalk version 2016 or above.

2. At least 7 to 12 years of development experience in which Minimum 6 years of experience with BizTalk Server, orchestrations, maps, pipelines, port configuration, adapters, performance, and scalability turning, etc.

3. Expertise in microservice frameworks such as SpringCloud, Play + Consul + Kong, and SSM + Dubbo + ZK.

4. Expertise in OpenAPI, Nginx, Dubbo, Nacos, Redis, MySQL, Oracle, MongoDB, RocketMq, ElasticJob, Ignite Cache, SharddingDB, OAuth2, and Alibaba Cloud services (OTS, ONS, DTS, SLS, RDS, OSS, KMS, MSE, K8S). Skilled in designing high-performance, distributed microservice systems.

5. Familiar with development tools such as IntelliJ IDEA, PyCharm, Git, MeterSphere, Postman, and collaboration tools like Coding, Google Drive, Yuque, DingTalk, Notion.

6. Familiar with Technologies: Java 17, Dubbo 3.0, Springboot, Spring Security, OAuth2, Zookeeper, Mybatis, Redis, ShardingJDBC, Ignite Cache, ElasticJob, Alibaba Cloud native components (OTS, ONS, DTS, SLS, RDS, OSS, KMS, MSE, K8S)

7. Experience in applying source control management with Github.

8. Proven delivery experience in Agile software development using industry standards like Test-Driven Development, static code analysis, and test automation with high code coverage, coding reviews, CI/CD, feature flags, etc.
Experience in Agile methodologies such as Agile Scrum, Kanban, or any DevOps frameworks.

9. Experience in enterprise software architecture design principles like Clean Architecture and Domain Driven Design.

10. Extensive experience in smart contract development and blockchain technologies pertinent to financial applications.

11. Experience in AWS services - S3, API Gateway, RDS, etc.

12. Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters.

Responsibilities:

1. Strong understanding of Software Development Lifecycle and familiar with various automation tools for developing digital pipelines (CI/ CD pipelines)

2. Work with developers and the IT team to oversee the code releases

3. Design and develop continuous automating, and deployment

4. Extensive collaboration ranging from technical analyses to deployment and monitoring is handled, with the focus to enhance overall system reliability and scalability

5. Stay on top of industry trends and best practices whilst recognizing opportunities for automation, design development, and other solutions in a comprehensive manner to boost operational efficiency

6. Adaptive to take on a variety of work

7. Manage code quality and security policies

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Role description:

The ideal candidate will play a pivotal role in providing essential support for the efficient functioning of our technology infrastructure. This position combines administrative responsibilities with hands-on involvement in various IT tasks, making it an ideal opportunity for someone with a passion for technology and excellent organizational skills.

Role Responsibilities:

• Provide IT asset inventory check & update semi-annually
• Keep track of the equipment movement for the entire company by maintaining an asset management system such as serial number, date installed, etc.
• Report generation and any missing asset-tags
• Validate and process service request tickets regularly
• Work in a team to implement the service request tickets
• Update tracking system record accordingly
• Manage and ensure smooth service request workflow
• Liaise with users to understand further the requirements and validate the service request
• Upkeep the storage area and service centre in good and clean condition
• Manage and ensure order supplies within the budget guidelines of the department
• Responsible for creating and processing the purchase requisition according to operation forecasted budget
• Update the information in the budget tracking list regularly
• Process orders and schedule deliveries for supplies, equipment, and services
• Keep the monthly budget actualization according to the schedule
• Provide any other ad-hoc assistance where necessary and all administrative work within the department

Requirements:

• Fresh graduates are welcome to apply.
• Those with no prior experience are welcome to apply.
• Good communication skills.
• Familiar with Microsoft Office suite, especially with Sharepoint.
• Exceptional organizational abilities with a keen attention to detail.
• Ability to prioritize tasks and manage multiple tasks simultaneously.
• Excellent communication and interpersonal abilities
• Proactive problem-solving attitude with the ability to anticipate issues.

Responsibilities:

1. Provide IT and network support including system installation, configuration and upgrading (on-site and/or remote technical assistance to end-users).
2. Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.
3. Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.
4. Protect data, software, and hardware by coordinating, planning and implementing network security measure.
5. Troubleshoot, diagnose and resolve hardware, software and network problems.
6. Managing of IT assets and assists in decision making on acquiring IT assets.
7. Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.
8. Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.
9. Monitor server infrastructure and application full data and system backup, load balancing web server.
10. Assists with the implementation of any new system and technology that will improve work processes and member experience.
11. Collaborate with organization's IT management to identify areas for improvement and implement corrective actions.
12. Assist management to perform testing of the Group’s Business Continuity Plan (eg. business process recovery tests and data restoration testing).
13. Others:

• Ready to be on-call and provide site support when needed
• Any other adhoc duties as assigned

Requirements:

• Diploma/Degree in IT-related field with at least 2-years working experience.
• Singaporean / Singapore Permanent Resident only are welcome to apply.
• Knowledge of cyber security and cloud computing will be an advantage.
• Demonstrated accountability, crisis management capability and an ability to priorities.

• Location: Aljunied
• Working Days : Monday- Friday (WFH subject to approval)
• Working Hours: 9am-6pm
• Salary: $2800 - $4000 (Basic + Commission)

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)
• Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.
• Proven good sales track record in related fields

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:
Technical Support:

• Identify and resolve hardware and software issues for end-users, both onsite and remote.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Deploy laptops to new and existing users ensuring consistency, security, and compliance.
• Design and implement efficient processes for onboarding/offboarding of employees, including laptop setup, account provisioning, account deactivation, and retrieval of IT assets, etc.
• Ability to analyze issues related to Microsoft 365 applications.
• Troubleshoot Wi-Fi or Network related issues.
• Diagnose and resolve printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

Customer Service:

• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions.
• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.

Qualifications:

• Bachelor’s Degree in Information Technology, Computer Science, or equivalent.
• Minimum of 3 years of proven experience in a technical support role.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.