Job Description & Requirements

1. Assist in the planning and coordination of project activities, including scheduling meetings, preparing agendas, PowerPoint presentation and documenting minutes.

2. Coordinate with internal and external stakeholders, to ensure timely delivery of project deliverables and resolve any issues or conflicts that may arise.

3. Monitor project progress and identify potential risks or deviations from the plan, escalating to Service Delivery Manager (SDM), Project Director (PD) any necessary requirement from customers.

4. Plan, track and monitor the tasks assigned to the managers, team leaders and members

5. Clear and open communication with customers on operations and project issues or clarifications.

6. Assist in creating of PowerPoint presentation and Excel documents.

7. Provide administrative support as needed, such as managing project-related correspondence and other ad-hoc duties.

IT Business Analyst - 2 Years Contract - Singapore

We are seeking candidates with a minimum of 3 years hands-on experience in IT Business Analyst.

What's in it for you:

• Advanced technologies and Enterprise level projects
• Excellent Career Progression Opportunities awaits
• Built-from-Scratch environment
• In-house applications

Day-to-Day Responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows, creating user stories, use cases, and functional specifications.
• Project Planning: Assist in defining project scope, objectives, and deliverables, supporting project management activities.
• Communication: Act as a liaison between business stakeholders and the development team, ensuring clear understanding of requirements and priorities.
• Solution Design: Collaborate with the development team to design solutions that meet business needs and technical capabilities.
• Testing and Validation: Participate in testing activities and facilitate user acceptance testing (UAT) to ensure solutions meet requirements.
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and business operations.

Requirements:

• At least 3 years of working experience as a Business Analyst in software development
• Bachelor Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Strong analytical, problem-solving skills and attention to detail
• Familiar with SQL and writing SQL queries
• Experience in running agile projects is preferred.

This is a 2 years contract position, renewable and convertible to permanent

We are looking for an experienced and proactive Senior IT Executive for one of our clients. Reporting to the IT Manager (Vessel), the Senior IT Executive will ensure the smooth IT system operations onboard the company’s vessels. He/she will be responsible to provide level one and two IT support and be responsible for the installation, maintenance and repair of onboard computer networks, systems and hardware. The ideal candidates would have at least 3-5 year of relevant experience in networking or marine field computer systems. He/she will has good problem-solving skills and is a self-starter and a great team player.

Job Responsibilities

· Responsible for supporting all system maintenance, troubleshooting, and upgrading of all computers and server onboard.

· Install, maintain and repair onboard computer networks, systems, and hardware;

· Provide 1st and 2nd level IT support services including but not limited to troubleshooting, PC setup, Networking, Satellite Communication, etc.

· Install and setup IT system for new buildings and takeover vessels.

· Train Senior Officers in Communication cost control, IT policies on ship, activity report etc.

· Board Ship to solve issues that can’t be resolved remotely when required and handle all system enquiries when on-board the vessels.

· Assist with computer hardware / software installation and configuration.

· Perform communication system check & also perform firmware update if required.

· Check the business applications on all network computers to ensure they are working satisfactory.

· Ensure endpoint security is online and computer systems in business network and data backup are done accordingly.

· Verify the network on-board is working satisfactorily (e.g. Network sharing, remote desktop, firewall, Wi-Fi, etc.)

· Install update / patches on IT system & perform inventory check on IT systems on board.

· Conduct Cybersecurity drill & check if latest backup and file sync via NAS is operational.

· Record job done with photos and provide summary report.

· Any other duties as and when assigned by the superiors.

Requirements

· Diploma / Degree in Marine Electronics Engineering/ Computer Science or its equivalent

· 3-5 years relevant experience in networking or marine field computer systems

· Good knowledge in Microsoft Office 365, MS Server products, Networking and Security domain & Good knowledge in ITIL

· Proactive and a self-starter with strong customer orientation and multi-tasking capabilities

· Good troubleshooting and communication skills

· Must be physically fit to go onboard vessels and travelling to/fro shipyards and vessels when required

Others

· 5-day work week

· Centralised location and excellent staff benefits

We regret that only shortlisted candidates will be notified.

Job Requirements:

• Minimum Degree in IT discipline or equivalent relevant IT experience
• ITIL foundation certification is preferred
• Cloud computing
• Good track record in implementing IT projects and Digital initiatives, preferably in financial industry
• At least 10 years working experience and 5 years in management capacity
• Strong appreciation of latest technologies, strategies and innovative approaches to help transform the business
• Familiar with managing technologies such as Oracle database, Java, REST APIs & Cloud (AWS & Office365)
• Strong ability to influence and manage vendors
• Excellent communication and leadership skills

Job Descriptions:

• Delivery of IT plan on target and within budget
• Ownership of IT roadmap and prioritization process.
• Manage IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and evaluating alternative business solutions.
• Build and maintain strong working relationships with partners and vendors;
• Plan and organize the resources and capacity required to ensure smooth operation of the systems and infrastructure;
• Evaluate and recommend technologies, which will maximize the returns for the business;
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance in line with MAS regulations
• Lead and manage IT function to provide effective services to support day to day business operation
• Ensure monitoring and control of IT spend
• Develop and manage the IT roadmap and driven automation/digitalization of the company
• Carry out evaluation and assessment of new technologies with business cases for the purchase of new technologies and/or system developments to deliver business initiatives
• Manage the lifecycle of applications and systems efficiently by ensuing supportability and planning upgrades, migration paths and replacements in a timely and effective manner.
• Establish metrics, Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and protocols
• Ensure the development and, if necessary, successful implementation of disaster recovery and contingency plans
• Managing supplier and vendor relationships and ensuring adherence to group policies in this regard
• Carry out regular review and monitoring activities to ensure compliance to MAS TRM, IT policies and IT security
• Provide periodic reporting as required by management, including monthly management report, Board and Risk.
• Contribute to the capture, dissemination and embedding of best practices in technology management through networking, compliance with knowledge management practice and promotion of new and better ways of working
• Contribute to the identification, assessment and management of technology risks in Singapore

Interested candidates please send resume to [email protected]

• Oversee the CEO and CGS’s calendar by scheduling meetings, appointments, and travel arrangements while ensuring optimal use of time.
• Serve as the primary point of contact for executives, managing communications, scheduling, and ensuring timely updates to internal and external stakeholders.
• Arrange and compile materials for meetings, take meeting minutes, and follow up on action items to ensure timely execution.
• Handle all travel arrangements, including booking flights, accommodations, transportation, and preparing detailed itineraries.

Requirements:

• Degree in any relevant discipline.
• At least 3 years of experience delivering secretarial support to C-Suite executives in the IT/Tech industry.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software tools.
• Excellent organizational and time management abilities, with a proven capacity to multitask effectively.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

ABOUT FILTRONA

Filtrona is the only global, independent market leader in the design, testing and manufacturing of specialist filter solutions and related scientific services. With a head office in Singapore, Filtrona has 8 manufacturing facilities across Europe, America, and Asia, together with 2 innovation centres, an accredited laboratory and a Centre of Excellence focused on sustainability. The company has 2,000 employees serving customers across 120 countries.

Our purpose is to support partners to transform and benefit from business growth; we succeed when they succeed. Our mission is to be a responsible, customer-focused innovation leader creating excellence in sustainable solutions for today and tomorrow.

For more information, please visit www.filtrona.com

ROLES & RESPONSIBILITIES

We are seeking a detail-oriented and highly organized individual to join our IT department as an Invoicing and IT Contracts Coordinator. The successful candidate will play a crucial role in managing and coordinating the invoicing processes within the IT department, including engagement with chosen vendors for onboarding and ensuring accuracy of invoicing. This position requires a good understanding of financial procedures, excellent communication skills, and the ability to work collaboratively with various teams including vendors. If you have a passion for accuracy, efficiency, and ensuring financial integrity, this role is for you.

Overall:

• Support IT contract owners, e.g. IT Product Owners and Head of IT Service Delivery, on invoicing and contract administration matters.
• Manage entire procurement processes (including ‘Know Your Supplier’ forms and raising Purchase Requisition).
• Ensure compliance with company policies and procedures and ensure all invoices are paid on time.
• Review purchase orders and invoices for accuracy and completeness and work with internal stakeholders to adjust as necessary.
• Assist IT contract owners to search for potential vendors and identify the best fit.

Purchase Requisition and Invoice Processing:

• Collaborate with vendors and internal teams to ensure accurate and timely receipt of invoices.
• Review and verify purchase orders and invoice details, including quantities, rates, and terms, to ensure accuracy in relation to agreed contractual amounts.
• Perform sourcing administrative work in terms of enquiries, comparison and review of quotations, quality, terms and conditions, specifications etc.

Administration of invoices and contracts:

• Maintain and organize comprehensive records of all IT-related invoices, ensuring easy retrieval for audits and reviews.
• Maintain contract register and housekeep all the softcopy contracts and procurement document in SharePoint.
• Ensure timely review of contracts are done internally by the right contract owners and Technology Director before contract lapses or is auto-renewed.

Communication and Collaboration:

• Collaborate with cross-functional teams, including finance and procurement, to streamline processes and improve efficiency.

Qualifications & Education Requirement:

• Degree holder in Computer Science, Business Administration or relevant field
• 2 years professional experience in similar role preferred
• Working knowledge of Microsoft Office, with advanced Excel skills
• Strong analytical and problem-solving skills
• Excellent communication (verbal and written) and vendor engagement skills
• Excellent attention to detail and organizational skills.
• Detail-oriented and capable of handling confidential information with discretion.
• Ability to work collaboratively in a team environment.

Do you have "control" and "Conduct" mindset? Are you able to notice the gaps and risks in a business process- and are ready to tackle it?

With bases in more than 65 countries, this international bank has opened up an integral position in their Corporate & Institutional Banking Team responsible for APAC.

This is a Global projects focusing on client onboarding and interactions across APAC. You will be working in a lean team of 4 to implement 'chats' and 'video conferencing' tools such as Wechat, kakaotalk, whatsapp, and Line.

The team is looking for a suitable candidate who is able to analyse business needs, risks, gap analysis, liaise directly with vendors, create and design processes, and relay designs to IT Team. This is NOT an IT role, this is a functional business analyst role.

Direct Responsibilities

• Acts as primary interface with business lines
• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties
• Identify risk and conduct scenarios and contribute to create the framework to address them

Technical (Must possess/Essential)

• Minimum 7 years of experience
• Have prior experience working with implementing recording and surveillance over voice and chat channel
• Have prior experience working with setting up controls
• Excellent soft skills- communications, critical thinking, finding a solutions, attention to details
• Languages: Fluency in Mandarin is a very BIG PLUS

Note: Contract role (12 months renewable upon performance)

If you are ready to take the next steps and work in a multicultural, supportive environment while being exposed to vast technologies and teams, then... apply now for this opportunity and immediate consideration.

Job Summary

We are looking for a dedicated and detail-oriented Project Coordinator who will assist in managing multiple IT projects in a banking environment.

Mandatory Skill-set

• Degree in Computer Science, Information Technology or related field;
• At least 2 years of working experience as a IT project manager;
• With initiatives and experience in driving project schedule and timeline in the banking industry;
• Detail-oriented approach in handling tasks;
• Strong organizational and time management skills;
• Ability to work effectively both independently and as part of a collaborative team;
• Capacity to adapt to changing priorities and work in a fast-paced environment;
• Proficient in Microsoft Office and Project so as to manage project related task, track and trace project schedule with the tools;
• Possess excellent verbal and written communication and interpersonal skills.

Desired Skill-set

• Has a PMP certification.

Responsibilities

• Responsible for managing Information Technology (IT) Application Technology project for Retail / Consumer Banking;
• Co-ordinate and manage related vendor and stakeholders in accomplishing project goals and assure delivery of project on time, within budget and achieve project scope.
• Responsible for project planning & execution and managing scope due to any new information and/or changes to initial assumptions, including implications for project time, cost, quality and risk;
• Develop timelines, track project progress and monitor work plan execution;
• Involved in Scheduling relevant Project meetings, take notes and prepare the MoM;
• Support the different testing cycles, analyze the results and submit observations to the Project Manager;
• Ensure that all Project work is carried out as per the defined program and enterprise methodologies and processes;
• Create all Project related documentation and participate in Project Steering Committee (PSC) project related walkthroughs;
• Prepare all Project related reports and highlight risk and issues impacting the project to the Project Manager.
• Work with the bank's procurement process team in raising work order/SOW and contract management and manage the invoicing and payments process.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interview.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

About EVO
A leading IT Solutions and outsourcing service provider in Southeast Asia market, assisting clients to achieve their business objectives by successfully outsourcing their non-core business processes and functions in the areas of technology. EVO Business Consulting offers the entire spectrum of services across business models in the technical space.

Job Overview
We are looking for motivated individuals to join our team as Junior IT Recruiters for a 180-degree recruitment role. In this role, you will focus on candidate sourcing, screening, and management, playing a vital part in fulfilling our clients’ talent needs in the IT sector.

We welcome individuals who are eager to learn, regardless of prior experience, and provide a collaborative environment for growth in the recruitment industry.

Key Responsibilities:

• Candidate Sourcing: Use job boards, social media, referrals, and other channels to identify and attract suitable candidates for IT roles.
• Screening and Shortlisting: Evaluate resumes, conduct initial interviews, and assess candidates’ suitability based on job requirements.
• Candidate Engagement: Build strong relationships with candidates to guide them through the recruitment process and provide a positive experience.
• Job Posting: Craft and post job advertisements on various platforms to attract diverse talent pools.
• Database Management: Maintain accurate and organized records of recruitment activities and candidate pipelines.
• Collaboration: Work closely with account managers and the client-facing team to align recruitment strategies with client needs.
• Market Research: Stay informed about IT industry trends to better understand client and candidate requirements.

Who We’re Looking For

• Education: Diploma or degree in any discipline.
• Experience: No prior experience required, though exposure to recruitment or IT is a plus.
• Skills: Strong communication and interpersonal skills, with an eagerness to learn.
• Attributes: Proactive, detail-oriented, and organized, with the ability to work effectively in a fast-paced environment.
• Technology: Basic proficiency in Microsoft Office; familiarity with recruitment platforms and tools is a bonus.

What We Offer

• Prime work location in Raffles Place, easily accessible via public transport.
• Inclusive and supportive team culture.
• Training and development opportunities to build your career in IT recruitment.
• Exposure to a fast-growing sector in the IT and outsourcing industry.

How to Apply
Interested applicants are encouraged to apply by sending your updated resume to [email protected], with the subject line: Application for Junior IT Recruiter (180 Recruitment).

EVO is committed to fair employment practices.
We value diversity and inclusion and do not discriminate based on age, race, gender, religion, marital status, or disability. All applications will be considered based on merit and alignment with job requirements.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Key Responsibilities:

Risk Management & Controls:

• Develop a strong understanding of the bank's Enterprise Risk Management Framework.
• Collaborate with Risk and Compliance to identify, assess, and resolve risks, issues, and control gaps promptly.
• Conduct risk assessments and ensure control tests (CST/KCI) are relevant, timely, and well-documented.
• Analyze root causes for exceptions and implement action plans to prevent recurrence.
• Prepare accurate risk reports and contribute to risk forums.

Incident & Complaint Management:

• Investigate incidents, perform root cause analysis, and develop action plans to mitigate future risks.
• Assess residual risks, document incidents, and ensure accurate and timely reporting.
• Conduct trend analysis on operational losses, incidents, and regulatory breaches to address recurring issues.
  

Audit & Regulatory Inspections:

• Oversee audits and inspections to ensure factual observations and effective action plans.
• Monitor and validate remediation progress for audit findings and ensure root causes are addressed.
• Review audit findings and ensure timely resolution of identified issues.
  

Risk Governance Initiatives:

• Drive risk awareness programs and governance initiatives within the business unit.
• Support account reconciliation migration activities and regulatory resolution planning.
• Enhance staff awareness of risk management and strengthen the overall risk culture.
  

Requirements

• Bachelor’s degree with at least 4 years of experience, preferably in Big 4 audit or IT audit.
• Certified Information Systems Auditor (CISA) qualification is preferred.
• Strong background in risk management and controls, including IT application controls design and testing.
• In-depth understanding of banking operations, technology, regulatory frameworks, and retail banking products, especially digital processes.
• Good understanding of technology, system design, and development concepts.
• Passion for streamlining processes and driving continuous improvement.

Are you passionate about technology and eager to solve complex challenges? Our client, a leading shipping company headquartered in Korea is looking for an experienced IT Support Specialist.

Your new role:

In this role, you will be at the heart of the technological operations, maintaining servers, supporting critical systems, and contributing to the digital transformation efforts. You will work in a fast-paced, global environment, ensuring their IT infrastructure stays secure and optimized for smooth shipping operations. Key responsibilities include responding to employee inquiries; repairing and replacing IT equipment as required; troubleshooting and resolving network issues; overseeing and maintaining servers located in the server room to ensure high availability and performance; working closely with HQ IT teams to address digital security, data protection issues, and ensure compliance with policies.

Requirements:

• Minimum of 2 years' relevant experience in IT support.

• Fluency in English and Korean language (both written and spoken) – to handle requests from headquarters in Korea.

• Strong technical skills (coding included).

• Strong understanding of server management and digital security protocols.

• This role is looking for someone already based in Singapore.

Benefits:

• Competitive salary package and benefits.

• Opportunities for professional development and career advancement.

• Dynamic and collaborative work environment with a diverse team of industry experts.

If you’re ready to leverage your technical skills in a growing industry, we want to hear from you!

Apply now and set sail on an exciting IT career!

Know someone who might be a great fit? Please share this opportunity with them.

Daphne Ng (EA Reg No: R1980651)

LinkedIn: https://www.linkedin.com/in/daphne-ngyiqi/

Email: [email protected]

Faststream Recruitment Pte Ltd

EA Licence No: 09C3403

Key Responsibilities

• Required to manage and operate (hands-on) systems (server & storage) used in the University. Familiar with Microsoft Windows Server, SQL Databases, Linux, Cohesity Backup System, Office365, Microsoft HyperV, VMware/Netapp storage, Storage Spaces Direct, Hitachi (HCP), McAfee and Azure Cloud Platform. A strong knowledge on Microsoft Active Directory Architecture, PowerShell, Group Policies and Active Directory Federation Service is required.
• Required to provide Systems administration of Active Directory, Multi-Factor Authentication platform such as Okta, Antivirus and others.
• Required to provide Management systems availability statistics and patching reports, IT DR support and IT support for teaching-learning.
• Required to perform Systems hardening, Systems patching, Systems onboarding and decommissioning and other Systems related support services.
• Work with users to identify, understand requirements and develop deployment plans, assist with planning, developing, implementing and managing all system assets deployed in the University.
• Participate in process improvements such as operational efficiency of Systems Operations to provide prompt and effective support to existing systems.
• Rotational on-call duty along with team members and after office hours support.

Requirements

• Degree/Diploma in Computer Science or equivalent with at least 5 years of relevant working experience in design, configuration and management of Windows and Linux Infrastructure.
• Strong technical competencies and analytical mind, with specialized certifications such as MCSE, RHCE, CDCP, CCNA, ITIL, etc. would be preferred.
• Good working knowledge of IT governance, systems, security and system technologies and able to work with cross-functional departments.
• Excellent written, communication and interpersonal skills.
• Other traits include positive attitude, self-motivated, customer service oriented and a team player.

Only shortlisted candidate will be notified.

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business PartnersProficient in MS Office

Responsibilities:

• Plan and implement the work based on company policy and ensure on schedule.
• Support and maintain the MS Windows servers, SAN Storages and CISCO network infrastructure of the whole company.
• To review the current IT infrastructure and propose improvement plans.
• To maintain and improve backup of the systems.

Requirements:

• Bachelor’s degree in IT related field or Diploma with at least 4 years of related working experience
• Good knowledge in configuration of networking and IP telephony system.
• Good hands-on knowledge of Microsoft Server system
• Strong analytical and troubleshooting skills
• Candidate with MCSE, CCNA certification is preferred
• Project management knowledge (good to have)
• Experience in manufacturing field will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: L8VYXXY3

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

IT Security Specialist

We are seeking a highly skilled IT Security Specialist with expertise in the insurance industry to join our dynamic team. The ideal candidate will play a pivotal role in ensuring the confidentiality, integrity, and availability of sensitive information within our organization. The IT Security Specialist will collaborate with cross-functional teams to implement and maintain robust security measures, compliance standards, and risk management practices specific to the insurance sector.

Responsibilities:

· Support development, implement and enforce security policies and procedures in alignment with industry regulations and best practices.

· Monitor and assess compliance with regulatory requirements (e.g., HIPAA, GDPR) relevant to the insurance sector (familiarity with SOC).

· Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats (VAPT).

· Develop and implement strategies to manage and respond to security incidents effectively.

· Design, implement, and maintain secure network architecture and infrastructure.

· Ensure the security of servers, databases, and other critical systems used in insurance operations.

· Implement and manage robust identity and access control measures to safeguard sensitive insurance data.

· Regularly review and update user access permissions based on business needs and principle of least privilege.

· Develop and maintain an incident response plan for swift and effective resolution of security incidents.

· Conduct digital forensics investigations to identify the root cause of security breaches and recommend preventative measures.

Qualifications:

· Bachelor's degree in Information Security, Cybersecurity, or a related field.

· Proven experience as an IT Security Specialist in the insurance industry.

· In-depth knowledge of insurance sector regulations and compliance requirements.

· Experience with risk assessment methodologies and tools.

· Proficiency in implementing and managing security solutions, including firewalls, intrusion detection/prevention systems, and antivirus software.

Certifications (Preferred):

· Certified Information Systems Security Professional (CISSP)

· Certified Information Security Manager (CISM)

· Certified Ethical Hacker (CEH)

· Certified Information Systems Auditor (CISA)

Benefits:

· Competitive salary with performance-based bonuses

· Ongoing professional development opportunities

· Collaborative and innovative work environment

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Assist IT manager of Cyber Security Training for employee and Senior Management
• General security awareness training to all employee
• Cyber Security Incident desktop exercise to Senior Management
• Manage and maintain IT Policy and Procedures .
• Assist IT manager of oversight the Security Control of IT environment.
• Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum a Diploma in any IT-related discipline.
• Local Japanese speaker JLPT N1-N2 is advantage.
• Minimum 1 - 3 years of IT Risk or Cyber Security experience or/and preferably with working experience in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC, devices and platform operating
• systems, and demonstrates technical skills, problem solving.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.

IT Business Analyst (1-Year Contract, Renewable Annually)

We are seeking a skilled IT Business Analyst for a 1-year contract to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with the client's business goals, and ensuring seamless execution across teams. The contract is renewable yearly, offering the opportunity for continued engagement.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.
• This is a 1-year contract to start, renewable yearly.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This 1-year contract role provides you with the flexibility to work on high-impact projects while enhancing your skill set and contributing to the delivery of high-quality IT solutions. The contract is renewable annually, offering the possibility of continued work and growth.

about the company

Our client is headquartered in Singapore and has strong regional presence across the globe.

about the job

In this role, you will support the Senior Finance Manager in collaborating with internal stakeholders to ensure daily operations of projects are allocated and budgeted accordingly, you will also manage the financial analysis of the department and overall advise the best cost structure for the internal IT team.

skills and experience required

The ideal candidate should possess a Bachelor Degree in Accountancy or its equivalent and come with a year of experience in financial planning & analysis. Prior exposure in supporting IT stakeholders is advantageous. You may look forward to working with a dynamic organization which offers hybrid working arrangement.

(EA: 94C3609/ R22104071)

Job Responsibilities:

• Participate in audits of IT infrastructure, cybersecurity frameworks, and application controls to ensure compliance with internal standards and regulatory requirements.
• Create audit plans, document test findings, and prepare audit reports in accordance with established methodologies.
• Offer guidance (advisory) on software development life cycle (SDLC) projects when required.

Job Requirements: -

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2 to 5 years of hands-on experience in at least one of the following areas: Software development/ IT operations/ IT security/ IT audit
• Practical knowledge of coding, administering, securing, or auditing IT infrastructure including Windows, Unix, databases, firewalls, network devices, cloud computing, or AI/ML platforms.
• Exposure to GenAI, AI agent, no-code automation, data analytics, or scripting is a strong plus.
• Understanding of business and technology within banking, insurance, or securities is advantageous.
• Good written and verbal communication skills, with strong interpersonal aptitude for stakeholder engagement.
• No overseas travel required.

*Note that only shortlisted candidates are notified*

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

Thakral One is a technology consulting and services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes. This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.

We are looking for a proactive and skilled IT System Analyst to join a dynamic regional team within the Information Technology department. The role involves supporting a critical Regional Payment System that processes domestic payments for corporate clients across the region. The ideal candidate will ensure timely and high-quality delivery of system solutions while collaborating with various stakeholders.

Key Responsibilities

1. Technical Expertise:

• Provide subject matter expertise in system analysis and design.
• Develop technical specification documents based on functional requirements.

2. Project Support:

• Collaborate with project teams to ensure technical requirements are met.
• Assist with test plan preparation and execution for SIT and UAT.
• Manage defects and change requests, prioritizing with project teams to ensure timely resolution.

3. Documentation:

• Create and maintain comprehensive technical documentation.
• Ensure documentation accurately reflects system designs and functionalities.

4. Operational Transition:

• Facilitate the transition of systems from development to production.
• Support operation promotion tasks and ensure a smooth handover to production support teams.

5. Quality Assurance:

• Contribute to quality reviews and ensure adherence to established IT standards and governance.
• Guarantee deliverables meet quality objectives.

6. Production Support:

• Provide post-implementation support by investigating issues, identifying root causes, and implementing fixes or workarounds in collaboration with relevant teams.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related fields.
• Over 7 years of experience with expertise in payments system implementation and system analysis.
• In-depth knowledge of payment and settlement systems, particularly within the Asia Pacific region (e.g., CITAD, KFTC, FPS, NEFT).
• Experience with TCS BaNCS Payments product is a plus.
• Proficiency in Java/J2EE, Oracle DB, SQL, Unix/Linux, IBM WAS, and MQ.
• Familiarity with API development, hosting, management, and gateways.
• Strong analytical, troubleshooting, and problem-solving skills.
• Exposure to SDLC and Agile methodologies.
• Ability to work collaboratively with cross-functional and offshore teams.
• Excellent communication skills for stakeholder engagement.
• Self-driven, motivated, and able to work independently.

This role offers an exciting opportunity to contribute to the delivery and operation of key payment systems in a collaborative and fast-paced environment.

Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

Job Responsibilities

• Develop IT department’s goals, objectives and strategy to meet the bank’s business priorities and missions.
• Establish a business plan and strategy and drive plans toward set goals and objectives.
• Develop and drive KPI targets & Balance Scorecard and assess performance against set targets.
• Develop and drive Administration Centre of Excellence (CoE) to optimise administration work in business, IT planning and development of life cycle such as staff management, invoice management etc.
• Develop and lead the centralisation of procurement processes and implementation of IT & Development Program.
• Develop and maintain a structured management reporting framework.
• Develop and implement a structured resource management framework for HR and budgetary sustainability and adequacy.
• Develop and enhance financial management processes, workflows and automation initiatives to optimise efficiency and effectiveness.
• Manage the department’s financial, budget and tax management (CAPEX and OPEX) in Singapore and APAC countries.
• Gatekeeper in ensuring adhering to prevailing Financial, Taxation, head office policies, guidelines and operating processes.
• Prepare, gather and analyse data (external and internal) to develop comprehensive financial, operational and project reports for senior management’s review and decision making.

​​​​​​​Job Requirements

• Master’s or bachelor’s degree in Computer Science, Management Information Science, Commerce, Business Administration, Banking & Finance or equivalent.
• Minimum 7 years of working experience within the financial industry or banking industry, preferably in the Technology and/or Digital department.
• Experience in establishing and driving Business Management support for Technology department in the Asia Pacific region.
• Proven track record in planning and coordinating with businesses and IT teams in establishing IT strategy and providing regular tracking and reporting.
• Good knowledge and experience in managing IT financials, budgets and resources covering CAPEX and OPEX, cost management and optimisation. Ability to effectively control CAPEX spending and progressively reduce OPEX expenses.
• Strong understanding of Banking Technology function and experienced in working with virtual teams in the Asia Pacific region.
• Familiar in Project Life Cycle and System Development Life Cycle framework.
• Good understanding of MAS guidelines and Banking Act is an added advantage.
• Prior experience in establishing training and development framework for IT preferred.
• Ability to work in a fast-paced technical and business environment and multi-task whilst delivering high quality solutions.
• Adept at working in a matrix organization to drive operational and strategic objectives.
• Excellent communication, influencing and negotiation skills.
• Strong analytical and problem-solving skills; and detailed oriented.
• Strong innovative mentality and mindset.
• Work location: One@ChangiCity