Reporting to the Head of Monitoring, you will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data. In order to anticipate anomalies, batch delays, FileSystem problems, etc.

• Batch Job Management - monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if theres failure, perform recovery and involve other stakeholders when necessary. Do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if theres any delay.
• Application System and Infrastructure Monitoring constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• System Patch and Upgrade Support support the regular third party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.

PROFESSIONAL SKILLS (know-how)

Analysis, development and evaluation activities:

• Familiarity with batch Processing
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Knowledge in ticketing tools Jira & HP Quality Center
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issues proactively and take them up to the client team with a mitigation plan.
• Business Process Management (BCP)
• Process Documentation and Process Analysis
• Planning, Organizing, Leading, and Controllin

Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

IT Support:

• Provide technical assistance and troubleshooting for hardware and software issues on desktops, laptops, printers, and other peripherals.
• Perform routine maintenance tasks such as system updates, antivirus scans, and system optimizations to maintain compliance.
• Assist in setting up and configuring workstations, mobile devices, and audio/visual setups.
• Responsible for managing security incidents and outages for area of geographic responsibility partaking in the IRP / ERBC as directed. Due to geographic isolation, possible need to take on the local lead role.

IT Administration:

• Manage office IT to documented IT standards and process.
• Manage inventory, via asset tracking for IT equipment and software license in ITSM system.
• Manage IT tasks that pertain to employee life cycle from onboarding to user separation.
• Log and manage tickets in ITSM system, following Incident and Problem Management process where applicable.
• Work with external suppliers for IT hardware procurement and repair.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• Proven at least 1.5 years of experience in providing technical support and troubleshooting for hardware, software, and network issues.
• Proficiency in operating systems such as Windows and macOS is a must.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Knowledge of networking concepts, protocols, and troubleshooting methodologies.
• Strong verbal and written communication skills, with the ability to effectively communicate technical information to non-technical users.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Attention to detail and ability to prioritize tasks in a fast-paced environment.

Brief description:

iO3 is a fast growing company in the field of maritime digital solutions and satellite connectivity.

We are hiring an IT service engineer to help manage and support our expanding customer base, with an emphasis on prompt response and exemplary delivery of support/solutions.

The candidate should expect a high tempo, dynamic environment and is joining a team of engineers that are strongly driven and passionate about what they do.

Jobscope:

1. Assist team lead in ensuring customers’ requests are promptly resolved, or to liaise with vendors to arrive at a solution
2. Responding to technical support calls/emails from vessel for computer, application and connectivity issues
3. Setting up and installing new computers, network infrastructure (up to L2) and software on board vessels or at shore
4. Maintain network infrastructure drawing for each vessel
5. Remote assistance to vessels upon coordination of timezone
6. Diagnosing and fixing network problems and hardware or software faults
7. Maintaining inventories of hardware and software for each vessel
8. Assist in ensuring prompt quotation, procurement and delivery of equipment to customer premises or vessels
9. Be actively involved in project preparation or solutions to meet customers’ requirements
10. Exposure to other segments of IT ie OT equipment, CCTV, WiFi infrastructure, satellite communications
11. Any other tasks assigned

Requirements:

1. Candidate must be at least physically fit to board vessels (few days per month)
2. Proficient in L1 networking, windows OS and MS office, WiFi networking, network infrastructure, firewall, VLANs, routing
3. Irregular hours at times, including weekends/public holidays, dependent on vessel’s schedule and arrival. Shipboard allowance is provided for vessel attendance.
4. Able to work on own and be responsible to prepare proper documentation for work completion
5. Keen to learn and driven to excel
6. Minimum NITEC, Higher NITEC or Diploma in relevant fields of study
7. This position is open to fresh graduates as well, training will be provided

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

We are looking for an engineer who is responsible for the design, implementation, administration, and support of Microsoft 365 (M365) solutions, ensuring optimal performance, security, and user experience. The role involves collaboration with cross-functional teams, end-user support, and driving the adoption of M365 technologies.

• Manage, configure, and support M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Power Platform.
• Troubleshoot and resolve M365-related issues, providing 2nd and 3rd level support.
• Monitor M365 service health and escalate issues to Microsoft as required.
• Provide end-user support, guidance, and training on M365 tools and features.
• Configure and manage M365 compliance features, such as data loss prevention (DLP), eDiscovery, and information protection.
• Implement and manage security controls, including Multi-Factor Authentication (MFA), Conditional Access, and Identity Protection.
• Participate in change management processes for M365 service updates and enhancements.
• Collaborate with IT teams and business units to align M365 capabilities with organizational goals
• Support M365 migration projects, including data migration and system integration.
• Assist in the planning and execution of M365 adoption and change initiatives.

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

*** HR Contact Number : 6996 6666

As an IT Systems Administrator, you will play a crucial role in maintaining and enhancing our IT infrastructure. You will be responsible for the installation, configuration, and maintenance of hardware and software systems, troubleshooting issues, and ensuring the overall reliability and security of our IT environment. Additionally, you will collaborate with cross-functional teams to implement IT solutions that align with our business objectives.

Responsibilities:

• Install, configure, and maintain hardware and software components
• Monitor and optimize system performance
• Troubleshoot and resolve IT-related issues in a timely manner
• Collaborate with other teams to implement technology solutions
• Ensure the security and integrity of IT systems
• Keep abreast of industry trends and advancements

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience as an IT Systems Administrator or similar role
• Proficient in Windows and Linux operating systems
• Strong knowledge of networking protocols and technologies
• Experience with virtualization technologies (VMware, Hyper-V)
• Excellent problem-solving and communication skills

Preferred Qualifications:

• Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA)
• Familiarity with cloud computing platforms (AWS, Azure)
• Experience with scripting languages (Python, PowerShell)

Salary : $5,000 - $7,000 + AWS

Location : Commonwealth

Job Description:

● Design, configure, deploy, and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE). Conduct server hardening

● Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.

● Design and manage Storage Area Networks (SAN/NAS), ensuring data availability, integrity, and optimal performance.

● Ensure compliance with industry standards and regulations related to infrastructure and data storage.

● Implement and administer key management and encryption.

● Implement and administer Active Directory, including user accounts, group policies, security settings, and domain controllers.

● Implement and administer AD Public Key Infrastructure and Network Policy Server RADIUS services.

● Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server.

● Implement and administer backup solutions like Veeam or Acronis.

● Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues.

● Investigate and resolve complex technical issues related to Windows Server systems, collaborating with teams and vendors.

● Coordinate with third-party vendors, IT providers, and external support for effective service delivery.

Job Requirements:

● Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field.

● Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows

Server administration.

● Storage implementation experience with Dell EMC / NetApp

● Experience with Wintel servers (Dell), VMware, Microsoft server products, Symantec

● Proven experience in designing on-prem data centre architectures.

● Proficiency in configuring, managing, and troubleshooting Windows Server environments.

● In-depth knowledge of Active Directory, Group Policies, and security best practices.

● Familiarity with virtualization technologies such as VMware or Hyper-V.

● Experience with scripting and automation tools.

● Relevant certifications (e.g., MCSA, MCSE, VCP) are a plus.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei

EA Registered no.: R1543992

Recruit Now Singapore Pte Ltd

EA License no.: 21C0845

YMCA of Singapore

JOB SUMMARY

- As a Business Applications Analyst at YMCA of Singapore, you will play a crucial role in enhancing and maintaining our business application systems that support our core organisational functions such as Finance, Human Resources, and Customer Relationship Management (CRM). You will lead efforts in projects requirement gathering, conducting gap and impact analyses, and ensuring that our business processes and applications align effectively and run optimally with our operational needs.

RESPONSIBILITIES

- Lead and collaborate with business stakeholders on the requirement gathering, gap and impact analysis process, working closely with department heads to identify system needs and optimize workflows.

- Create detailed documentation for As-Is and To-Be, including business requirements documents (BRDs), functional requirements documents (FRDs), and use cases.

- Design and implement solutions that enhance functionality and user experience in our key systems such as financial accounting, HR management, Student Management and CRM platforms.

- Manage projects related to the development and deployment of new software applications and enhancements to existing applications.

- Collaborate with IT team members and external vendors to ensure timely delivery of technology solutions.

- Provide ongoing support to users, ensuring effective deployment and proficient use of business application systems.

- Stay updated with the latest trends and technologies in business applications relevant to the non-profit sector.

- Collaborate with external vendors and service providers, ensuring adherence to service level agreements and fostering productive partnerships.

- Develop test plans and test cases based on the requirements and functional specifications.

- Provide regular updates to stakeholders on project progress, changes, and issues.

JOB REQUIREMENTS

- Educational Background:

• Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or related disciplines.

- Professional Experience:

• Experience in business application project, particularly with systems related to Finance, HR, and CRM.
• Proficiency in business requirements gathering, gap and impact analysis and documentation.
• Demonstrated at least 1 year experience of leadership in project and ability to manage multiple projects simultaneously and under tight deadlines.
• Problem-Solving and Customer-Centric Approach: Strong problem-solving and critical-thinking abilities. Attention to detail and commitment to data accuracy. A comprehensive approach to systems thinking, recognizing the interconnections within enterprise business systems, and prioritizing the needs of customers and users
• Strong interpersonal and communication skills (Written and Verbal), capable of working collaboratively across various departments.

- Technical Skills (Good to have):

• Proficiency in Windows, SQL Server, SharePoint, and Internet technology.
• Experience with various application such as CRM software (e.g., Salesforce, Dynamics 365), financial management systems (e.g., Oracle, Business Central).
• Strong knowledge of database management and data integration tools.
• Familiarity with project management and techniques.
• Proficiency in data analysis and visualization tools (e.g., Excel, Power BI).
• Experience in Microsoft Power Automate
  

Key Responsibilities:

• Foster strategic partnerships with C-level executives, business unit leaders, and senior management to elevate the company's profile and ensure stakeholder collaboration
• Develop and execute a comprehensive annual sales strategy aligned with the company's objectives and vision
• Collaborate with Executive Management to identify and capitalize on internal and external opportunities, driving business growth and innovation
• Design and implement tailored sales strategies to support the company's leadership and vision, ensuring seamless communication and coordination across multiple teams and phases
• Drive sales growth by prioritizing and executing multi-channel sales strategies, informed by market research and competitor analysis
• Optimize sales performance by analyzing trends, results, and market indicators, and recommending data-driven improvements

Requirements:

• Proven track record of success in IT services sales in Singapore, with a minimum of 15 years of experience
• Demonstrated ability to manage large portfolios (USD 30M+) and close high-value deals (Total Contract Value : USD 20M+)
• Experience working with top-tier IT services companies, with a strong understanding of the industry landscape
• Skilled in gross-profit planning, marketing strategy implementation, and trend analysis
• Adept at setting sales objectives, forecasting sales volumes, and tracking market trends and competitors

Qualifications / Skills:

• Consistent achievement of sales targets and goals
• Expert negotiation and persuasion skills
• Customer-centric approach to sales, with a focus on understanding and meeting customer needs
• Strategic sales planning and execution
• Strong relationship-building and management skills
• Process management and optimization expertise

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

http://www.dadaconsultants.com/

—------------

EA License number : 20S0283

EA Personnel : R1332294

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Responsibilities:

• Manage VMware and Vcenter environments
• Configure and manage Meraki switches/access points and Fortigate firewalls
• Maintain Windows servers and work with MS-SQL and IIS servers to support vendor development projects and generate queries for reports
• Maintain Windows workstations and laptops
• Oversee backup and recovery processes, and implement disaster recovery plans
• Collaborate with HQ to ensure compliance with IT standards, including updating ISO documentation as needed

Requirements:

• Must have at least a Diploma or Degree in Computer Science, Information Technology, or a related field
• 2 years of experience in IT infrastructure management
• Proficient in managing Windows servers and workstations
• Experience with VMware and Vcenter
• Familiarity with Meraki and Fortigate products
• Skilled in SQL and IIS server management
• Experience in installing and configuring Office 365

To apply, please visit www.gmprecruit.com and search for Job Reference: 24920

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Position Summary

The IT Governance Specialist, as a 1.5 line of defense, is responsible for defining, formulating, governing, reporting and controlling of the IT and cyber risk (Information Security) related frameworks, policies, processes and procedures for the organisation. The incumbent plays a control function and works closely with the first, second and third lines of defense. The incumbent will be an intermediary, advisor and domain expert to the business stakeholders on IT and cyber security matters.

Key Responsibilities

• Interface with the second and third lines of defense and will be the single point of contact (working with first line) for all risk, audit and regulatory related matters
• Collaborate with second line of defense to implement and drive strategic initiatives to enhance the firm's technology risk management capabilities and awareness, in line with industry best practices and the firm's standards and regulatory requirements
• Identify and escalate emerging and upstream technology risks through execution of the Firm’s risk management framework tools, including risk event management, reporting, and action plan tracking
• Provide advisory to stakeholders and constituents regarding their IT/security obligations, facilitating acceptable outcomes
• Liaise with diverse teams to drive and conduct regulatory and IT compliance self-assessment programmes, risk awareness trainings and so on
• Liaise with diverse teams to perform risk and control self-assessment (RCSA) testing, gathering and validating KRIs, dealing with incidents, availability management, etc
• Partner and work with internal stakeholders to review, identify, streamline and implement process improvements with regards to IT and cyber risk management
• Manage IT related audits, regulatory inspections (including regulatory meeting and request for information)
• Review audit findings with key stakeholders to determine action plans and verify remedial solutions for closure
• Communicate and provide guidance of new IT related policies, standards to relevant stakeholders
• Provide advice on IT and cyber risk management matters as required
• Prepare ad-hoc and periodic regulatory and management reports
• Ability to innovate, automate and strategies as required

Requirement

• At least 7 years of experience in IT Governance or risk management
• Has worked in the financial or payment industry and is familiar with MAS and CCOP regulatory requirements or equivalent
• Experience in IT/Cyber operations/governance/audit/regulatory compliance
• Strong knowledge of regulatory requirements, IT Governance practices, operations risk management processes and industry trends/practices (e.g. NIST framework, MAS requirements, ISO 27001 standard, PS Act, etc.).
• Certifications such as CGEIT, CISA, CISM, CISSP, CRISC or any relevant certification is a plus
• Good project management, time management and problem-solving skills
• An eye for details, able to work well under pressure and respond to tight deadlines
• Team player and able to work independently
• Good communication, presentation and business writing skills
• Possess a strong control and process management mindset, able to perform deep-dive investigations and crunching for control and process issues
• Banking Computer Services Pte Ltd (a subsidiary of Network for Electronic Transfers (Singapore) Pte Ltd)

Responsibilities:

· Learn and apply sales techniques. Observing and carrying out sales processes;

· Assist with proactive grow existing customers as well as to develop new sales opportunities;

· Build & maintain good relationships with new and/or existing clients, and provide quality after-sales service;

· Prepare quotation for submission to clients and follow up on the status;

· Updating documents and maintain sales records;

· Learn and apply sales techniques. Observing and carrying out sales processes;

· Liaise with technical team to address customer enquiries;

· Any other job duties as assigned by Supervisor;

Requirements:

· At least 1-2 years of professional sales experience in sales/client relations or business development in IT solutions industry;

· Candidate must possess at least Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Business;

· Knowledge in IT is an advantage;

· Experience with Microsoft Office applications;

· Result-oriented with the ability to work independently and under pressure;

· Excellent communication, good interpersonal skill and effective time management;

Job Summary

You will be working with our client in the financial industry. As an IT Infrastructure Project Manager, you will lead the data centre migration project. You will oversee the end to end deliverables including datacentre setup and application migration tracking

Responsibilities

• Develop and manage comprehensive project plans, timelines, budgets, identify and mitigate risks throughout the project lifecycle
• Oversee procurement processes, maintain up-to-date RAID (Risks, Assumptions, Issues, Dependencies) logs, and ensure timely escalation of critical matters to appropriate management levels for swift resolution.
• Lead and participate in Project Steering Committee (PSC) meetings, providing regular updates on project status, risks, and key decisions
• Collaborate with internal teams, government stakeholders, and vendors to comply for governance processes
• Maintaining project documentation and providing regular updates to stakeholders
• Ensuring compliance with government regulations and security standards
• Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.
• Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.
• Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes..
• Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones and deliverables.

Requirements

• Bachelor's Degree in Information Systems or equivalent
• Minimum 10 years of experience in Project management. With specialisation in managing large scale IT projects, preferably datacentre and cloud setup and migration
• Certifications in Project management and experience in Agile methodologies
• Sound knowledge in IT Infrastructure (Compute, Network, Storage & cyber security) to drive the projects
• Experience in disaster recovery and business continuity
• Knowledge of value stream mapping and process improvement techniques
• Possess a proven and successful track record in delivering complex IT projects/programs.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Your new company

This is a multinational technology firm.

Your new role

• Lead the implementation of ERP or other business applications, ensuring alignment with organizational goals.
• Manage end-to-end project delivery, including planning, execution, monitoring, and closure.
• Collaborate with diverse stakeholders across legal, finance, sales, and IT to ensure successful project outcomes.
  

What you'll need to succeed

• 5-10 years experience as a Project Manager in ERP/CRM or business application implementations.
• Ability to adapt between hands-on involvement and strategic oversight, depending on the situation.
• Excellent communication skills in English, with a track record of working in global environments.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Responsibilities:

Sales Strategy & Execution:

• Develop and implement a sales strategy for selling our HR software solutions
• Identify key target markets, including industries or sectors that would benefit most from our payroll, attendance, and HR systems.
• Own the end-to-end sales cycle from prospecting to closing, managing leads, and converting them into long-term customers.

Lead Generation & Prospecting:

• Research and identify potential leads via online platforms, networking, referrals, and industry events.
• Initiate outbound sales efforts such as cold calling, email campaigns, and LinkedIn outreach to generate qualified leads.
• Work on marketing, to leverage content, case studies, and other sales materials to attract potential clients.

Client Engagement & Relationship Building:

• Understand client needs and pain points regarding HR management, and present our software solutions as effective, tailored options.
• Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our HR system.
• Build and nurture strong relationships with clients to ensure successful onboarding and continued customer satisfaction.

Sales Closing & Negotiation

• Manage the entire sales process, from initial contact through to contract negotiation and deal closure.
• Collaborate with the CEO or founder on pricing strategies and contract terms.
• Provide quotes, proposals, and product recommendations tailored to each client’s requirements.

Customer Onboarding & Retention:

• Assist in the onboarding process to ensure clients are set up for success with the software, including implementation and training.
• Act as the main point of contact during the initial post-sale phase to resolve any issues and ensure smooth adoption of the system.
• Stay in touch with existing clients to ensure satisfaction, encourage renewals, and identify upsell opportunities.

Reporting & Feedback:

• Track and report on sales activities, pipeline progress, and key metrics (e.g., number of demos, proposals, and closed deals).
• Provide regular updates to the CEO/founder on sales progress, challenges, and insights from client feedback.
• Help refine product offerings based on market feedback and customer needs.

Market Research & Competitive Analysis:

• Keep up to date on trends in the HR technology space, including new features, emerging competitors, and customer needs.
• Continuously assess competitive offerings and adjust sales strategies accordingly.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field
• Minimum 3 years of experience in software sales, preferably in HR software.
• A proven track record of meeting or exceeding sales targets and successfully closing deals
• Strong communication, negotiation, and interpersonal skills
• Excellent presentation skills with the ability to demonstrate technical software solutions to non-technical audiences.
• Ability to adapt to a fast-paced, growing environment and wear multiple hats.
• Knowledge of payroll processes and HR operations.
• Familiarity with sales strategies in early-stage companies.
• Experienced in selling HR software (payroll, attendance, benefits, employee management systems) an added advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Ding Xin Er
EA Personnel Reg No: R22106669

12 months contract

Location: East

Domain: Bank

•Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
•Prepare and track project budget
•Prepare and track detail project plan/activities
•Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
•Engage senior stakeholders to discuss and address project issues and risks
•Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
•Drive and manage project end to end delivery including requirement, design, testing, deployment
•Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
•Perform regular quality assessment, submit quality checklist, testing and defect executive summary
Required Experience
• 7-10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
•Able to work with external vendors and across diversified teams
•Process-driven and strong advocate of reporting
•Good verbal and written communication skills

Interested applicants may apply to [email protected]

The Opportunity

• Adecco is partnering with a leading bank to hire a IT Project Manager
• Office Location: CBP
• Starts off as a 12 months contract

The Job

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

The Talent

• 3-7 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

Next Steps

• Please send in your resume to [email protected]
• Application: IT Project Manager (Bank)
• We regret to inform that only shortlisted applicants will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

Systems & Cloud Architect - Payment Industry IT Software

Job Description

We are seeking a motivated and detail-oriented Systems Architect with a keen interest in the payment industry and IT software. As a Systems Architect, you will have the opportunity to design and oversee the architecture of payment technologies in a cloud-native environment, gaining valuable insights and experience within our innovative team.

Agile and proactive, you will contribute to the conception of cloud-native infrastructures, based on containers and microservices, and bring expertise on tools (Kubernetes, Kafka, OpenSearch, …) and integrations (API architecture, event-based architecture...).

Within the market team, you will closely work with HPS customers and contribute to the implementation of PowerCARD product in several environments: on premises, PaaS (OpenShift), Cloud (AWS)… in a complete devops environment (CI/CD).

Missions

- Be a creative force on technological infrastructure needs (patterns, tooling, etc.) and integrations in line with the needs of the customers.

- Integrate security, operating and cost requirements (ownership, licenses, etc.)

- Assist market and project teams with the integration, maintenance, and operation of cloud-native applications.

- Help teams adopt good practices, by writing guides and make them follow company guidelines.

- Assist presale teams in technical domain.

- Seek sustainability, stability, and risk management.

- Propose areas of improvement with a view to operational and economic performance

- Promote the Devops & Cloud culture internally and externally.

Responsibilities

1. Design and implement scalable system architectures focused on IT software solutions.
2. Have a good knowledge of cloud integrations with security, monitoring, and observability tools (Datadog, Dynatrace, OpenTelemetry, Qualys, etc.)
3. Support for the Devops & Cloud Market roadmap, being a promoter for internal technical & devops culture.
4. Be a referent on platform administration (Kubernetes, EKS, MSK, OpenSearch, Rancher...), with a focus on Kubernetes.
5. Responsible of Cloud deployment questions and environment administration
6. Stay informed about the regulatory updates, and emerging technologies.
7. Implement and maintain robust security measures.
8. Collaborate with cross-functional teams for system integration.
9. Produce technical documentation and system designs.

Requirements:

1. Bachelor's degree or higher in Computer Engineering, Computer Science, Industrial Engineering, or a related field.
2. Proven expertise in designing software architecture, network interfacing, and data pipeline.
3. Proven expertise in Cloud architecture and virtualization technologies
4. Mastery in Software Architecture, Network Diagram, Data Flow Diagram, Interface Protocols.
5. Familiarity with IaaS/ PaaS, Database Management (RDBMS & NoSQL).
6. Technical proficiency in Docker, CI/CD Pipeline, Java ecosystem.
7. Good knowledge about databases : Oracle, Postgres
8. Strong understanding of security principles.
9. Excellent problem-solving and organizational skills.
10. Strong communication and interpersonal skills.

Preferred Skills:

1. Experience with DevOps practices and tools.
2. Ability to assess business requirements and translate them into technical solutions.
3. Experience with network architecture and Enterprise Service Bus (ESB) technologies.
4. Knowledge of software development lifecycle (SDLC) methodologies.
5. Ability to manage multiple projects and priorities simultaneously.

This role offers an exciting opportunity to gain hands-on experience in system architecture while driving innovation in the fintech industry. If you are passionate about designing systems and making an impact in the payment technology space, apply and join our team!

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996