MES Engineer/ IT Engineer/ Manufacturing IT

*Permanent Position

*Working Hrs: Mon- Fri 8.15am - 5.45pm

Our client is a global advanced precision engineering & manufacturing solutions provider.

Responsibilities:

• Gather business requirements and evaluate shop floor automation solutions.
• Lead the implementation and optimization of MES systems to enhance production planning and execution.
• Configure and integrate MES with other plant systems, such as ERP and PLCs.
• Collaborate with vendors to develop and implement MES modules for data collection, analysis, and reporting.
• Coordinate with stakeholders and conduct testing (SIT, UAT).
• Provide system monitoring and support, system backup, including troubleshooting, configuration, and issue resolution.
• Perform systems and user administration.
• Provide training to end-users on MES, create and maintain documentation
• Develop and implement digital solutions to improve operational efficiency
• Lead and manage digitalization projects
• Provide technical support for production PCs, workstations, and network devices.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2- 5 years of practical experience in MES implementation, configuration, and support, preferably in a manufacturing setting.
• In-depth knowledge of MES systems and their functionalities.
• Experience with industrial automation and control systems (PLCs, SCADA).
• Skilled in programming languages (e.g., SQL, Python, C#) and scripting.
• Experience in project and vendor management.

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Joey

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

As an IT Systems Administrator, you will play a crucial role in maintaining and enhancing our IT infrastructure. You will be responsible for the installation, configuration, and maintenance of hardware and software systems, troubleshooting issues, and ensuring the overall reliability and security of our IT environment. Additionally, you will collaborate with cross-functional teams to implement IT solutions that align with our business objectives.

Responsibilities:

• Install, configure, and maintain hardware and software components
• Monitor and optimize system performance
• Troubleshoot and resolve IT-related issues in a timely manner
• Collaborate with other teams to implement technology solutions
• Ensure the security and integrity of IT systems
• Keep abreast of industry trends and advancements

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience as an IT Systems Administrator or similar role
• Proficient in Windows and Linux operating systems
• Strong knowledge of networking protocols and technologies
• Experience with virtualization technologies (VMware, Hyper-V)
• Excellent problem-solving and communication skills

Preferred Qualifications:

• Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA)
• Familiarity with cloud computing platforms (AWS, Azure)
• Experience with scripting languages (Python, PowerShell)

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Join our team of expert engineers in the Options Support Team!

Working for Options

Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success.

We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology.

Who are we?

Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence).

Why Options?

· Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia.

· Continuous career development opportunities: We provide professional skills development and technical training.

· The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking.

· Industry Leaders: We serve 700 clients, including the top 40 global banks, and we are highly acquisitive, giving opportunities to be involved in deal teams.

The Role

We are looking for an IT Support Technician to provide first level support. This involves taking calls and handling incidents or service requests using the incident management system and request fulfilment processes.

We’re looking for someone who has technical proficiency in:

· 1 years desktop support experience, preferably in a Financial Services Environment, or, Degree level Qualification or equivalent in relevant field.

· Support Desk call logging tools – HP service centre / Remedy / Infra.

· Senior Management / VIP Support.

· Cisco Unified Call Manager.

· Bloomberg/Reuters.

· MCP / MCITP Windows 7 / MCDST / MCSA.

· ITIL v3 Foundation.

· Data Centre experience.

· On call / Out of hours experience.

· Apple products / Mobile technologies.

Typical Job duties would include:

· Provide first line support through the call-logging software and on-site, as appropriate for all incidents and requests.

· Issue customers with details of call assignment and likely resolution timescales.

· Reassign or escalate incidents and requests to on-site third line support, third parties or other teams where appropriate discussing fully with colleagues.

· Monitor and update all incidents and requests, including calls assigned to external suppliers.

· Review incidents and requests with customers and work together to continuously improve service delivery provision.

· Deal directly with requests and complaints alike and escalate where necessary.

· TCP/IP Troubleshooting.

· LAN/WAN troubleshooting Skills.

· Building and Maintaining Desktop/Laptops (HP/Dell).

We’re also looking for candidates with:

· Strong research, writing and communication skills.

· Exceptional organisational skills and strong attention to detail.

· Desire to travel and see the world.

· Ability to work independently and manage your own projects in a professional manner.

· A passion for innovation and the financial technology sector.

· Strong interpersonal skills.

· Project management skills and proven ability to manage own workload.

How to apply

Please submit a CV and cover letter to the IT Support Technician role on the Options Career Page at https://www.options-it.com/careers/. The CV must be a maximum of two pages. The covering letter must detail the role you are applying to, along with your availability.

IT Security Engineer | $ 6500

• Create detection use cases and fine tune detection rules to strengthen detection and reduce false positives.
• Assist in Cybersecurity project implementations to ensure that
• the application development team can deliver application solutions.
• Integrating Infra and Application System to meet the project’s needs.
• Resolving technical problems as they arise.
• Informing System Manager about any problems with the current technical solutions being implemented.
• Support and coordinate, maintenance, patching, upgrade and troubleshooting of security systems.

Technology/Tools used:

• MVMS (Tenable)
• Privileged Access Management PAM (BeyondTrust)
• Carbon Black Endpoint Detection and Response (EDR)
• Database Activity Monitoring (DAM) (IBM Guardium)

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

The primary focus of the Senior IT Systems Engineer role is to leverage extensive expertise in network administration and systems support to provide expert technical guidance and assistance in resolving complex IT issues. This role requires close collaboration with other IT team members to ensure IT systems effectively support the organization's business objectives.

Responsibilities:

• Network management

- Responsible for company IT infrastructure network management, including the design, implementation and maintenance of computers networks with network hardware such as routers, switches, access points, and network circuits.

- Utilise network technology such as HP Aruba, ClearPass, Cisco switching and routing, Fortinet and Palo Alto firewall.

- Provide network administration support to ensure IT network operates optimally.

- Keep network diagrams and topology up to date.

- Maintain accurate company network documentation, such as IP Address management (IPAM), configuration changes and adhering to the network lifecycle management records.

• Network troubleshooting and monitoring

- Quickly identity and resolve network issues promptly to minimize downtime.

- Monitor network performance and troubleshoot connectivity issues including investigating and resolving network outages or performance bottlenecks.

• Network Configuration and lifecycle management

- Configuring and deployment of network equipment (e.g., routers, switches, firewalls) including tightening up security.

- To maintain and support office network and manufacturing plant production network.

- To patch and update the network devices to remediate the vulnerabilities and network flaws

• System and Network security support

- Assist in implementing and maintaining security measures (Server, Network, backup).

- Participate in vulnerability assessments and carry out remediation work.

• Systems administration and server support

- Assist in providing systems administration support on server management, WINTEL and Hyperconverged infrastructure platform, Dell Vxrail, VMware, HyperV.

- Be responsible for system backup and recovery management.

- To patch and update Systems OS/ firmware/ software to remediate the vulnerabilities.

• Serve as a point of escalation for network/server issue and be ready to be providing guidance and assistance when they encounter challenging problems.
• Responsible for liaising with network solution integrator and 3rd party expertise on IT Infrastructure network continuous improvement topics.
• Review company IT infrastructure network lifecycle management processes, procedures, policies and access account to comply with internal/external audit.
• Assist providing training and support to users. This may include training on how to use new software or hardware, providing helpdesk support

Key Required Experience and Skills:

• At least 5 years of network administration experience.
• Ability to work independently with minimal supervision.
• Strong technical skills, including knowledge of a wide range of IT networks and systems, and the ability to troubleshoot and resolve complex technical issues.
• A strong understanding of networking protocols, network security principles, cybersecurity best practices, and experience with network diagnostic, monitoring, and analysis tools.
• Excellent communication skills, with the ability to effectively communicate IT infrastructure network topics to both IT and non-IT stakeholders.
• Strong problem-solving skills, including the ability to identify and troubleshoot complex technical issues and develop and implement solutions.

· Certified or equipped with in-depth knowledge in server hosting operations, network, IT security and server/storage technology.

· CCNA, CCNP will be added advantage.

Need 2 pax of Customer IT Support Representative for contact centre.

- Possess basic IT knowledge, familiar with phone applications and smart TV operations

- Familiar with internet surfing on the PC

- Basic troubleshooting of PC and software

- Contact Centre Experience

- Customer Service Skills

- Ability to Multitask / handle multiple service calls

- Ability to handle difficult customers

- Ability to draft professional email respond back to customers

- Have experience dealing with email correspondence thus requiring little to no supervision in vetting through the composed email

- Familiar with excel (lookup, pivot table, graph) to generate reports

- Effectively bilingual (English / Chinese)

Other information:

Role 1

- 5.5 days (44 hours per week)

- Working hours: Mon to Fri (2 shifts): 8.30am to 8.30pm (830am to 530pm) & (1130am to 830pm) Sat: 830am to 1pm

- Candidate will work Mon - Fri 1130am to 830pm, when there is a need of leave coverage, then schedule will be adjusted.

Role 2

- Rotating shift (including weekends and PH)

- As a back up engineer, he/she will work Mon to Thur from 10am to 10pm, only when he needs to cover other team members' absence, then the working hours is either 830am to 8:30pm or 1pm to 1am.

Fresh graduate/entry level candidates with basic IT knowledge are welcomed!

Reporting to the Manager, we are seeking an experienced and highly skilled System Engineer to design, set up and maintain a network of computers, including hardware, software, and system architecture. Individual should be a good team player and is able to engage and interact with internal and external stakeholders.

• Manage project implementation on the development and installation of new networking and computing infrastructures (ie. Dell server/storage hardware, Wireless network, switches and routers, Firewall, and basic infrastructure support)
• Installing and configuring operating systems and application software. (ie. Microsoft servers, messaging, monitoring/management software, Backup software, Virtualization, DLP/Antivirus software )
• Selecting the best possible solutions using knowledge of a wide range of available technologies.
• Anticipating potential issues or bottlenecks and identifying possible solutions.
• Troubleshooting and resolving all technical issues when they arise.
• Generate Service Report for customers and ensure that the report is sent to the customer timely.
• Coordinate and monitor work progress with customer and relevant parties for information to expedite
• Perform 24/7 standby duty for service calls on a rotational basis.
• And any other ad hoc job requirements

Requirements

1. Possess a degree or diploma in Computer Science or IT professional certifications from Microsoft, HPE/Aruba, Cisco, VMware, etc
2. Minimum 3 years of experience in implementing and supporting networking and computing infrastructures
3. Good communications skills
4. Experienced in Dell, NetApp, VMWare, Fortinet or Nutanix

About Us: We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all. We are driven by our group philosophy as defined below: 1.Provide the best to our customers through a service-oriented culture2.Create new value through innovation3.Realise greater possibilities through advanced technology

Responsibilities:

• Project implementation using the PMI Project Management Processes
• Business requirements gathering & documentation
• Manage customer meeting for business discussions
• Develop project standards & process
• Proactively communicate project status, issues & risks to management
• Project plan preparation and updates.
• Liaising with customers and development team.
• Are required to apply information security in accordance with the establishedpolicies and procedures of the organization.

Qualifications:

• Min 2-3 years of experience in Project Management
• Must have run at least 2 complete SDLC end to end, as PM
• Must have experience in customer and vendor management
• Must have relevant experience in implementing projects related to Hospital & ERP Solutions.
• Knowledge in preparing RFP, preparation and evaluation of proposals.
• Able to work independently on multiple projects.
• Ability to talk / present project progress to Senior Management.

IT Security Specialist

Key Responsibilities:

• Hands-on expertise with CyberArk solutions, including Vault, PVWA, PSM, and CPM.
• Proficient in Conjur (Dynamic Access Provider) and knowledgeable in CA eTrust.
• Experienced with RSA MFA, Cloud IdP, Ping One, and Ping Identity solutions.
• Familiar with Data Loss Prevention (DLP) solutions, particularly Forcepoint DLP, including reconciliation, remediation, configuration, and troubleshooting.
• Skilled in Endpoint Detection and Response (EDR) solutions such as FireEye HX and CrowdStrike.
• Conducted network vulnerability assessments using tools like Tenable Security Center, Qualys, and related scanners and agents.
• Designed and developed threat mitigation strategies, prioritized identified threats, and managed risks effectively.
• Provided technical expertise in emerging threat modeling, identification, and reporting using threat management tools.
• Sound understanding of application security vulnerabilities, patching, and domain knowledge in network security, firewall audits, vulnerability assessments/penetration testing (VA/PT), and access management.
• Familiar with security standards and frameworks, including PCI-DSS, ISO 17799, and ISO 27001.
• Flexible in learning and working with multiple technologies to address evolving requirements.

Preferred Qualifications:

• Bachelor's degree in Engineering, Computer Science, Management Information Systems, or a related field.
• Over 4 years of experience in IT, specializing in architecting, implementing, and managing virtual infrastructure environments.
• Solid understanding of ITSM practices with experience in incident handling and change request operations.
• Certifications in IT security or related domains (e.g., CyberArk, RSA, or Ping Identity) are an added advantage.

(EA:20C0196)

R22108971

Job Scope:

1. The temporary staff to be recruited will provide project management. The staff will perform the following:
   1. Oversee the implementation of the upcoming IT infrastructure project and keep track of the project progress;
   2. Facilitate project meetings and presentations to keep all parties informed and engaged;
   3. Ensure that all project deliverables meet quality standards and contractual obligations;
   4. Project risk management to monitor, identify potential risks and develop mitigation plans; and
   5. Ensure all aspects of the project are completed and documented.

Requirements:

1. Bachelor's degree in a related field such as Computer Science,Information Technology, or Engineering.
2. Professional Certifications (preferred):

• Project Management Professional (PMP)
• IT Infrastructure Library (ITIL) for IT service management and/ or
• Certified Information Systems Security Professional (CISSP) for cybersecurity knowledge

Working Hours:

8.30am to 6pm (Mon to Thu) and 8.30am to 5.30pm (Fri)

Location: Alexandra Road

Contract Period: 12 months

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

• Minimum 6 years of experience as an IT Business Analyst from requirements gathering, solution planning, testing and documentation

• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases

• Good knowledge of all phases of IT software development

• Capable to coordinate with both business and technical teams

• Strong analytical and problem-solving skills to answer to business needs

• Experience with backlog management tools such as Jira and Azure TFS

• Knowledge and practical usage of SQL

• Exposure to API development is a plus

• Excellent communication skills

Are you an IT professional with a passion for innovation, operational excellence, and luxury? Join our prestigious timepiece brand as an IT Executive and play a pivotal role in enhancing our IT operations across Southeast Asia.

About the Role

As an IT Executive, you will be the go-to expert for all IT-related matters in Southeast Asia. From managing incidents and requests to supporting cross-departmental collaborations, you’ll ensure seamless IT operations that support our business goals. Your mission is to optimize IT application environments, provide exceptional support, and drive projects that enhance efficiency and innovation.

Key Responsibilities

IT Operations Management

• Coordinate and optimize IT application environments to ensure smooth operations.
• Oversee incidents and requests, providing on-site and remote support for users.

Support Services

• Act as the main point of contact for IT support in Southeast Asia.
• Address and resolve IT-related issues promptly and efficiently.

Project Participation

• Collaborate with various departments on IT-related projects, anticipating needs and proposing solutions.
• Take charge of general IT administration, documentation, and inventory management.

Strategic Contributions

• Ensure service delivery meets the highest standards.
  Manage IT budgets and contribute to cost-efficient IT strategies.
  

What We’re Looking For

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a relevant field.
• Skills:Strong project management and budgeting skills. Expertise in service delivery, inventory management, and support services.
• Attributes:A proactive problem solver with excellent organizational abilities.
  Collaborative, detail-oriented, and adaptable to a fast-paced luxury retail environment.
  

Why Join Us?

• Be part of a globally recognized luxury timepiece brand with a legacy of craftsmanship and innovation.
• Work in a dynamic environment where technology drives operational excellence.
• Contribute to meaningful projects that shape the future of the business in Southeast Asia.

If you’re ready to elevate your IT career and make a significant impact within a luxury brand, we’d love to hear from you.

Interested candidates may send their updated resumes to [email protected]

We’re searching for a Data Center IT Operator to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Perform shift duty to support 24x7 DC Operations stand-by duties for emergency.
• Assist to oversee the IT equipment hardware inventory on individual rack inside the DC
• On-site Management of works conducted within the Data Centre such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, infrastructure & System maintenance, on-site/off-site standby activities etc
• Coordinate preventive maintenance for Data Centre downstream infrastructure which includes Uninterruptible Power Suppler (UPS) systems, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
• Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
• Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP).
• Handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.
• Perform Event Monitoring for Data Centre Facilities infrastructure to ensure they are functioning optimally (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.)
• Perform event monitoring for IT Systems and Network infrastructure.
• Perform incident escalation. Ensure incidents are responded and attended to. To redirect for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.

Avantus Training began from the need to develop a skilled pool of technology talent for the community; keeping abreast of the constantly evolving IT landscape.

Since, we have been recognized for our ability to be a life-long training partner and mentor for every individual.

We are looking for a highly-driven and passionate ICT Trainer to join our team.

Job Roles and Responsibilities

• Able to conduct training sessions online with various online delivery tools.
• Deliver official vendor course as well as Skillsfuture accredited courses and assessments.
• Be updated with current technology and certifications.
• Meet with customers for contextualization of courses, customization of content and delivery.
• Develop, update and deliver customized and new courses/content.
• Contribute to organizational knowledge in subject areas for sales, licensing and product features as a subject matter expert.
• Take on ad hoc projects and seminars in-house as well as at public events.

Job Requirements

• Certification in relevant subject areas such as Microsoft, VMWare, Red Hat, CISCO, EC-Council, Comptia etc.
• Must be conversant with cloud and virtualization technologies
• Microsoft Certified Trainer (or equivalent – negotiable)
• (ACTA) WSQ Advanced Certificate in Training and Assessment (Full) or (ACLP) WSQ Advanced Certificate in Learning and Performance
• Working or consulting experience in relevant technologies beneficial
• Highly proficient in course content delivery and communication skills. Excellent presentation and classroom management skills required.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Technical Skill(s) preferred: Microsoft Azure, VMWare, Red Hat, CISCO, EC-Council, Comptia, AWS, Google, Veeam, Cloud or Security Technology.

Description

• The IT Business Analyst (BA) is responsible for supporting company users in utilizing the IT applications to execute their business functions.
• The IT BA will engage with the business stakeholders and to understand the business processes, gather and qualify the requirements, designing and develop the solutions within schedule and budget.
• Continuously review the existing application and support improvement activities wherever applicable. The IT Developer will be required to support ad-hoc/unplanned IT activities on a regular basis.

Essential duties and responsibilities include the following:

IT Application and Management

• Ensure the smooth running of all IT applications and interfaces
• Assist the IT Application Manager on all application incidents and problem management
• Assist IT Application Manager in process design workshops, training, testing and data migration for application and related systems; these includes user requirements for functionality enhancements and issue resolutions
• Perform actual application design and development work based on business requirements
• Plan and execute test and change management activities across all applications and interfaces
• Conduct application usage training to users, developing training materials and user guides as appropriate
• Ensure all application access is monitored and regularly review against segregation of duties (SOD) policy

Delivery management

• Work with project sponsors/stakeholders for all application-related projects and activities
• Follow good project management practices and governance within the IT and vendor teams

Outsourcing and vendor management

• Assist the IT Application Manager to conduct regular vendor assessments and performance against agreed SOW and SLA

Requirements

• Diploma or Degree in IT/Computing or related
• Preferably 1 year of software development experiences
• Experience in one or more of the following programming; JavaScript, HTML/CSS, SQL, Python
• Understand Microsoft SharePoint “out of the box” features; Content Management, Search
• Experience in Microsoft Power Platform; Power Apps, Power BI, Power Automate
• Experience in using Microsoft SharePoint List, Microsoft Dataverse
• Understand how to build and manage large document libraries
• Exposure to Engineering industry environment (preferred)
• Good communicator with strong problem solving and analysis skills
• Positive attitude and able to work well with culturally and geographically diverse teams.

What you'll do:

As an IT Support Specialist (Contract), your primary role will involve offering comprehensive IT support to both local and remote users. You'll be tasked with resolving hardware and software complications efficiently, ensuring minimal disruption to operations. Your responsibilities will also include performing routine preventive maintenance activities, installing and upgrading various IT equipment and software, as well as cooperating with different stakeholders during system implementation and maintenance. Additionally, you'll play a crucial role in maintaining IT assets and participating in technology refresh projects. Ensuring the implementation of IT security systems that align with corporate policies will also fall under your purview.

• Offer IT support to local and remote users to resolve hardware and software complications
• Perform and manage routine preventive maintenance and operational tasks promptly and effectively
• Install, configure, maintain and upgrade end-user computing devices, servers, network apparatus, virtual environments, operating systems and application software
• Cooperate with various stakeholders during the implementation and maintenance of a system
• Maintain IT assets, participate in technology refresh projects
• Ensure the Implementation of IT security systems aligned with corporate IT policies and guidelines

What you bring:

The ideal candidate for this IT Support Specialist (Contract)position brings along a minimum of two years' experience in IT desktop support and end-user support. A diploma or degree in information technology or a related field is required. You should have technical experience in IT system support and maintenance. Experience with supporting Windows and MacOS operating systems is essential, as is proficiency in setting up and supporting various mobile devices. While ITIL v3 Foundation Certification would be advantageous, it's not a strict requirement. Proficiency in computer hardware, Windows 7/10, networks, Active Directory, Microsoft 365, and Dell/Cisco switches/routers is also expected.

• Minimum of two years of experience in IT desktop support and end-user support
• Diploma or degree in information technology, computer science or an IT-related field
• Technical experience in IT system support and maintenance
• Experience with supporting Windows and MacOS operating system
• Proficiency in setting up and supporting mobile devices such as Apple, iPhone/iPad, Blackberry, Android and Windows phones
• ITIL v3 Foundation Certification is advantageous but not mandatory
• Proficient in computer hardware, Windows 7/10, networks, Active Directory, Microsoft 365, Dell/Cisco switches/routers

What sets this company apart:

This company is committed to fostering an inclusive work environment that promotes growth for all employees. The company values diversity and believes that it contributes to a vibrant and dynamic workplace. This commitment to inclusivity and growth makes it an excellent place to work and grow your career.

What's next:

If you're driven, determined and ready for the next step in your career, don't miss this opportunity!

Apply today by clicking on the link! We look forward to hearing from you.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

(a) Ensure accuracy of all IT hardware and software assets

(b) Maintaining accurate inventory data collection, storage, tracking, and maintenance of information associated with IT hardware and software within contracted service levels at the account.

(c) Responsible for asset tagging and ensure all assets are tagged in accordance with quality control standards

(d) Prepare asset management process to handle asset lifecycle from Procurement to disposal

(e) Plan and schedule asset W2W verification exercise

(f) Manage and drive Asset W2W verification exercise for its completion

(g) Review and improve Asset management process and procedures periodically and ensure all relevant team is following the procedure and procedure

(h) Prepare weekly and monthly report of Asset Management activity and progress including updating of inventory list

(i) Reconcile asset inventory report with the Finance report and automated tool report

(j) Perform monthly sample audit to improve the asset accuracy

(k) Plan and mange yearly asset verification exercise and signoff from user

(l) Coordinate with desktop team from different region to update the asset inventory when there is any deployment/changes to asset data

Minimum Requirements:

(a) Minimum of 1 years’ experience in IT environment/Asset Management

(b) Strong MS Excel Skill is required

Responsibilties

• Write detailed specifications in-line with the list of requirements provided by business lines
• Liaise with business counterparts for clarification and understanding of requirements
• Analyze functional impacts and take into account technical constraints advised by technical lead
• Collaborate and work closely with the developers to implement change or evolutions
• Organize PSS workshops with developers, tech leads and architects for issues
• Define tests strategy, test plan and test cases in coordination with project manager and business
• Conduct continuous testing in development environment to validate development changes
• Provide level 2/ 3 support on production issues
• Carry out analysis and investigations by verifying data on the database or GUI
• Analyze and solve functional problems in coordination with developers
  

Qualifications

• Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations
• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases
• Good knowledge of all phases of IT software development life cycle
• Experienced with working in an agile team, or certified with agile CSM / PSM or PMP
• Relevant degree in computer major or engineering major
• Experience with backlog management tools such as Jira and Azure TFS
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github, GitLab or AzureDevOps
• Exposure to API development is strongly desired, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Spark, MSBI and Control-M for ETL projects
• Only Singaporeans

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Responsibilities:

1. Provide onsite support, Computer troubleshooting/ maintenance on Computer

2. Assist in other I.T. related projects when needed

• Take complete ownership of all the reported issues.
• Provide weekly report to supervisor / manager.
• Must be a team player.

Office Location: 81 Ubi Avenue 4 UB One Singapore 408830

Requirements:

1. Knowledge on LAN/WAN internet and network infrastructure

2. Good Knowledge on Window 8, Window 10 and above, Microsoft Server

3. Experienced in hardware installation, setup, configuration, data migration, upgrading and maintenance of PC and windows software.

4. Able to provide on-site and support on phone, email and on-site

5. Able to troubleshoot and resolve all IT related problems without supervision.

6. Any IT Related Cert/ITE/Diploma are welcome to apply

7. Positive working attitude, self-motivated, independent and pro-active. Take complete ownership of all the tasks assigned.

8. Good communication skill and must be a team player.

9. Salary ranges from $3000 - $3200 depending on experience.

10. Require Class 3 Driving License

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

· Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations

· Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases

· Good knowledge of all phases of IT software development life cycle

· Capable to work independently and maintain active coordination with both business and IT counterparts

· Strong analytical and problem-solving skills to answer to business needs

· Excellent communication skills

· Proactive and result-oriented

· Has strong sense of responsibility and commitment

· Excellent verbal and written communication skills in English

· Experienced with working in an agile team, or certified with agile CSM / PSM or PMP

• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field (or equivalent experience).
• Certification in Quality Management (e.g., Six Sigma, ISO 9001 Lead Auditor, or similar) is a plus.
• Proven experience (typically 4+ years) in quality management or quality assurance roles.
• Strong knowledge of quality management systems, process improvement methodologies, and regulatory standards.
• Familiarity with industry-specific regulations (e.g., FDA, GMP, ISO) depending on the sector.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively across departments.
• Proficiency in quality management software, data analysis tools, and MS Office.

Company Overview:

Global Tax Free Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as s sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services to tourists.

Specialists in tax refund services, Global Tax Free offers:

· Tax(GST) Refund Services for tourists and merchants

· Central Refund Counter

· Marketing Services

· Market Intelligence

Join our pioneering team at the forefront of technology. We are committed to innovation, creativity, and excellence in the tech industry. Our culture fosters growth and collaboration, empowering every team member to contribute to our success.

Role Overview:

We are seeking an IT Support Engineer who is adept at managing and maintaining our technical infrastructure and also possesses a keen sense of adventure and flexibility. Your role will extend beyond the confines of our office, taking you to data centers, airport airside operations, and retail locations. You will ensure the seamless operation of our IT assets, troubleshoot complex issues, and implement robust security measures. You will also oversee network security measures, including penetration testing and network vulnerability scanning, to make sure our technical infrastructure supports all locations with appropriate compliance.

Key Responsibilities:

· Maintains, configures, and ensures the reliable operation of computer systems, peripherals, POS devices, and network servers.

· Handles the installation and upgrade of computer components, POS devices, and software.

· Addresses hardware and software errors, prioritize problems, and mitigate the impact of IT issues.

· Drafts technical specifications for planning and executing regular IT infrastructure upgrades and update patches.

· Leads efforts in desktop and helpdesk support to minimize disruptions.

· Coordinates IT audits ensuring compliance with relevant regulations and standards, and addressing any audit findings promptly.

· Visits data center, retail outlets, and the airport and provide on-site technical support, ensuring the stability and security of IT operations across all locations.

Minimum Qualifications:

· Diploma or ITE in Information Technology, Computer Science, or related fields.

· At least 2 years of hands-on experience in IT infrastructure support.

· Certifications in relevant tech areas (e.g., Cisco CCNA) will be desirable.

· Proficient in hardware, software, and networking systems.

· Exceptional troubleshooting and problem-solving skills.

· An adventurous spirit ready for the demands of fieldwork across diverse locations.

· Good to have hands-on/technical knowledge of:

Network technologies, like Fortinet, Cisco switches, routers. LAN/WAN, subnets, firewalls, VLAN's, and VPN.

· Proficiency in Korean is a plus

Why Join Us?

· Dynamic and innovative workplace culture.

· Opportunities for growth and learning.

· Corporate direction with continuous growth and vision.

We are on the lookout for dynamic individuals passionate about technology and ready to go the extra mile. If you thrive in a fast-paced environment and are eager to make a significant impact, we would love to hear from you.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally