COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The Cybersecurity Manager is responsible for safeguarding the art museum's digital assets, information systems, and IT infrastructure from cyber threats. The role encompasses overseeing the implementation of cybersecurity protocols, managing risk, and ensuring compliance with industry standards and governance policies. The ideal candidate will also possess a strong understanding of IT governance to align cybersecurity strategies with the museum's objectives and operations.

Key Responsibilities:

• Cybersecurity Strategy & Implementation:
• Develop and implement a comprehensive cybersecurity strategy tailored to the museum's needs.
• Oversee the deployment of security technologies (firewalls, intrusion detection, anti-malware) and ensure their proper operation.
• Conduct vulnerability assessments and penetration testing on systems, networks, and devices to identify and mitigate risks.
• IT Governance, Data Governance & Compliance:
• Establish and enforce IT governance policies in line with industry standards and legal/regulatory requirements (e.g. PDPA, ISO27001) and how they interact with IT governance and cybersecurity strategiesCollaborate with museum leadership to align cybersecurity policies with strategic goals.
• Monitor and ensure compliance with internal governance frameworks, data privacy laws, and external audit requirements.
• Manage and perform assessment and review on security review for applications and systems.
• Collaborate with the Data Governance team to establish and enforce data governance policies, standards, and procedures, ensuring alignment with the overall IT governance strategy.
• Implement and oversee frameworks for data protection, data lifecycle management, and regulatory compliance, including data classification and data handling standards.
• Incident Response & Management:
• Develop and manage the incident response plan, ensuring rapid and effective response to cybersecurity incidents, including data-related breaches
• Coordinate with external agencies and partners for threat intelligence and reporting.
• Conduct post-incident analysis and ensure continuous improvement in response tactics.
• Work with Data Governance and IT teams to ensure proper logging, monitoring, and alerts for data breaches or unauthorised access to sensitive data.
• Risk Management:
• Lead cybersecurity risk assessments and establish risk management plans, considering threats to museum data, artwork security systems, and visitor information.
• Implement controls to safeguard sensitive information (e.g., donor data, collections inventory, financial records).
• Maintain up-to-date risk registers and report on the security posture of museum systems.
• Conduct regular risk assessments and audits of data governance processes to identify gaps in data security and compliance.
• Partner with the Data Governance team to monitor compliance with data protection regulations, including conducting privacy impact assessments and data breach investigations.
• Staff Training & Awareness:
• Create and deliver cybersecurity awareness training for museum staff, volunteers, and contractors.
• Promote a culture of security awareness and ensure best practices are followed across the organization.
• IT and Data Asset Protection:
• Secure the museum's technology stack, especially with regards to personal data and intellectual property on Gallery's system, such as CDP/CRM, artwork collections systems, and ticketing system.
• Ensure security and compliance of digital assets and systems.
• Collaborate with the Data Governance team to implement data classification schemes and maintain a comprehensive data inventory, including critical, sensitive, and regulated data.
• Vendor & Third-Party Management:
• Assess third-party vendors and contractors to ensure compliance with the museum's cybersecurity policies.
• Negotiate security terms in vendor contracts and oversee third-party risk management.

Must-Haves:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 5+ years of experience in cybersecurity, preferably within a cultural institution, museum, or non-profit environment.
• Experience in IT governance (e.g. COBIT, ITIL), data governance risk management, and compliance (GRC).
• Proficient in network security technologies (eg. firewalls, VPNs, IDS/ IPS)
• Expertise in cybersecurity practices such as data encryption, data masking, identity and access management, and vulnerability assessments.
• Strong problem-solving skills and the ability to think critically under pressure.
• Effective communication skills, with the ability to translate complex technical issues into accessible language for museum staff and stakeholders.
• Interest in art and a desire to protect the museum's mission through robust cybersecurity.

Good-to-Haves:

• Hands-on experience with security operations, incident response, and digital forensics.
• Experience with data governance tools (eg. MS Purview, Atlation, Informatica)
• CISSP, CISM, CRISC

Join a fast-growing leader in IT infrastructure and technology solutions!

At Netweb Pte. Ltd., we are passionate about delivering cutting-edge computing solutions, from high-performance servers to AI-driven platforms. As we expand, we are looking for a Sales Managers to drive growth and build strong client relationships.

Refer to www.netwebtech.com and www.tyronesystems.com for details.

Our solutions include but are not limited to HPC /Supercomputing solutions, Servers, Storage arrays, Private & Hybrid cloud setup's, IT Services, etc.

• Degree in IT discipline
• Minimum 3 years of enterprise sales experience in technology solutions.
• Prior experience of working closely with corporates, SME's, education & government sector is required.
• Sound knowledge of IT hardware and solutions required.
• Problem solving ability in a sales environment including the ability to qualify and close business.
• A Business Driver with excellent customer skills and people management skills.
• Ability to negotiate agreements and/or reach consensus with all levels and positions within the organization.
• Considerable knowledge of current trends and best practices.
• Excellent written and oral communication skills.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organizations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the role

• As a PMO you are expected to drive various tasks related to customer migration.
• You will be communicating closely with different clients to help them with the ISO20022 migration, a change in format payment announced by SWIFT.
• Evaluate and oversee the project to ensure they are meeting company standards, adhere to budgets, and meet deadlines
• You would be responsible in developing project plans and distributing and allocating resources accurately
• Creating reports for senior managers and stakeholders
• You will handle Japanese clients and help them with their migration

About you

• Proven work experience as Project Manager Officer
• At Least 2 years of consulting experience
• Having knowledge/experience of bank sales industry
• Preferably with experience in ISO migration
• Have handled big projects and has exposure handling global projects
• Good Communication skills
• Can speak English and Japanese at business level to better connect with clients.

Office Manager & IT Support

Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.

The Role:

The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.

Your responsibilities will include:

1. Office Management

• Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
• Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
• Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
• Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.

2. Administrative Projects

• Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
• Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
• Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
• Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.

3. HR Support

• Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
• Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.

4. Information Technology Support

• Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
• Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
• Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.

5. Vendor and Stakeholder Relations

• Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
• Negotiate with service providers to secure cost-effective services and supplies.

Qualifications and Experience:

• Minimum of a diploma
• At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
• Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
• Experience in supporting HR functions and familiarity with HR practices are advantageous.
• Mandarin language skills will be well regarded

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

Functions/Responsibilities:

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Performance Requirements:

• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.

Education or Qualification:

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus.

As the Information Technology Security Manager, your primary responsibility is to establish and maintain a robust and comprehensive information security program within the organization. You will oversee all aspects of information security, including strategy development, risk management, incident response, compliance, and technology implementation.

Requirements:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Professional certifications in information security, such as CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager), are highly desirable.
• Proven experience (typically 8+ years) in information security, with at least 2-3 years in a managerial or leadership role.
• In-depth knowledge of information security principles, practices, and technologies.
• Familiarity with relevant industry standards and regulations (e.g., ISO 27001, GDPR, HIPAA).
• Strong understanding of network security, application security, and cloud security.
• Experience in developing and implementing security policies, procedures, and standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong analytical and problem-solving abilities.
• Up-to-date knowledge of emerging security threats and trends.

Highlights:

• Permanent job opportunity
• Great remuneration & benefits
• Fun & fast pace environment
• Location: Taiseng

Responsibilities

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Requirements & Qualifications

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.
• PMP, PRINCE2, or other project management certifications are a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or send your latest resume in MS Word format to [email protected] with providing the following information:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our esteemed client, an established MNC, is searching for an Assistant IT Manager:

Job Responsibilities:

• Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations.
• Drive the delivery of high-quality IT services to support business needs and strategic goals.
• Develop and execute IT strategies and initiatives to enhance organizational effectiveness, ensure data security, and drive innovation.
• Identify and implement advanced IT solutions to improve business operations.
• Oversee the entire lifecycle of IT projects, including planning, execution, and monitoring.
• Ensure comprehensive project documentation, adherence to timelines, and alignment with budgets.
• Lead internal projects focused on improving process efficiency, promoting digital transformation, and streamlining workflows.
• Develop and enforce IT security strategies, policies, and procedures to safeguard organizational data and assets.
• Ensure compliance with industry best practices and oversee the implementation of security measures.
• Establish IT policies, including those related to IT asset management, and ensure compliance with regulatory requirements.
• Develop disaster recovery plans to safeguard and restore critical data.
• Stay informed about emerging IT trends and technologies.
• Provide strategic recommendations to enhance the protection, storage, and effective use of organizational data.
• Manage IT assets and inventories, ensuring accurate tracking and reporting.
• Oversee service level agreements (SLAs) to ensure prompt responses to user requests, maintaining high satisfaction levels.
• Ensure proper documentation of IT infrastructure, software licenses, and system configurations.
• Maintain accurate records of software modifications and updates.
• Conduct training sessions for end-users on IT systems, tools, and best practices to enhance technology adoption and efficiency.
• Support other IT-related initiatives as required to align with organizational goals.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Possess at least 5 years of experience in IT management or a related field, with a minimum of 3 years in project management.
• ITIL Certification or equivalent is highly desirable.
• Strong knowledge of data management, network security, and governance best practices.

Additional Information:

• Salary: Up to SGD 6,500 + AWS +VB ( 2- 3 Months)
• Working Location: Changi Airport
• Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Manager, IT (Cybersecurity) in Singapore. The position will be based in our corporate office in AMK.

As a Manager, IT (Cybersecurity) , you will :

As a Cybersecurity Manager for Venture Group, you will play a critical leadership role in protecting the company’s global digital assets across the organization globally. You will be responsible for developing, implementing, and maintaining a comprehensive cybersecurity strategy that ensures the safety and security of our networks, systems, and data.

In this role, you will oversee the Corporate Cybersecurity Headquarters function, coordinate with Global Site IT leads, manage security operations, and lead the team in responding to and mitigating cybersecurity threats. You will be the key escalation point for cybersecurity incidents across the organization and ensure compliance with internal and external security standards.

• Lead the development and implementation of cybersecurity strategies, policies, and standards to safeguard global operations.
• Manage and mentor the Corporate Cybersecurity Team while coordinating with Global Site IT leads to ensure effective security measures across all sites.
• Oversee security technologies and solutions, including monitoring, analysis, and the mitigation of potential cyber threats to Venture Group's assets.
• Manage relationships with security vendors and lead the successful implementation of security projects across global sites.
• Oversee regular penetration testing, vulnerability scans, and remediation efforts to strengthen security posture.
• Develop strategies and lead the response to security incidents, conducting investigations, and driving continuous improvement in security protocols and practices to ensure swift recovery from any security breaches.
• Plan and organize security awareness programs and conduct ongoing training and phishing simulations to enhance security culture.
• Work closely with Group IT Pillars, business stakeholders, and external partners to align security policies with business needs and regulatory requirements.
• Ensure compliance with ISO27001:2022 ISMS and other relevant standards by developing and maintaining security documentation and managing internal and external audits.

What skills and experiences are we looking for?

• Degree in Information Technology/Information Security or related field.
• Minimum of 8 years of relevant experience, including at least 5 years in a managerial role.
• Experience and knowledge in enterprise security solutions such as XDR, PAM, SIEM, Email & Cloud Security, DLP, ZTNA, SOAR, IAM, IIOT Security will be beneficial.
• Experience in managing enterprise-scale security projects, from proof of concept (POC) to successful implementation.
• Proficient in IT security governance and architecture, including a knowledge of IT network security and cloud-based technologies.
• Proven understanding of the current vulnerabilities, incident response, and mitigation strategies used in cyber security.
• Proficient in IT security governance, risk management, and network security architecture.
• Experience in performing security solutions POC, evaluation, testing and track record of security project management for successful implementation and roll-out.
• Security certification (CISSP, CISM, CISA, CCISO) is an added advantage.
• Strong leadership, problem-solving, and decision-making skills with experience in cross-functional collaboration.
• Demonstrated ability to communicate complex security concepts to both technical and non-technical audiences.
• Experience with ISO27001 ISMS is highly beneficial.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

JOB SUMMARY

We are seeking experienced Project Managers to take ownership of our suite of in-house products, elevate, rejuvenate and relaunch them as our next generation integrated best-of-suite solutions for our clients. As a Project Manager, you will have the opportunity to implement the strategic vision for the product and lead a multi-disciplinary team to design, architect, develop, test and launch the product to market.

Feeling the customer, business and market trends heartbeat is paramount. Staying up-to-date with products, plans and features of competitors is essential. Taking all these feedback iteratively, as a Project Manager you will play a key role in the conceptualization of product ideas and road map, innovating on functionality, developing differentiate features, prototyping and experimenting with early adopters and finally launching the enhancements, features, or products to market.

On a day-to-day basis, the Project Manager involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, mobile app engineering, blockchain and smart contract development. The Project Manager is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become winning products.

The ideal Project Manager is a visionary who can elevate concepts, ideas and experiences, then persevere through the development process with a multi-disciplinary team to bring these visions to reality with speed and conviction. A respected individual whom the rest of the team members can openly discuss, share and exchange ideas while approachable to those seeking inspiration, mentorship and guidance. The Project Manager seeks to stimulate enthusiasm, drive and creativity to maximize the potential of every team member working on the product.

JOB DUTIES

• Define a clear, cohesive vision and strategy across the product line including existing and yet-to-be announced product developments. Ensure the vision, objectives and strategy is clearly understood by the various team members across the Creative, Sales and Frontend & Backend Engineering teams.
• Conduct market research, generate product requirements, develop marketing and sales support strategies, as well as determine specifications and time-integrated plans for product introduction.
• Constantly in touch with customers’ pain points, needs and desires and scoping an innovative and viable solution.
• Conduct requirement workshops, requirement gathering sessions, review competitor software features to draw inspiration for new features, functions or products.
• Pitch innovative concepts and functional proposals to various stakeholders, and manage all aspects of the product implementation, including approvals and feedback provided.
• Assess the competition by comparing the product line to competitors and seek opportunities to differentiate.
• Go in-depth to develop product requirements, user stories, detailed product feature specifications and define clear and detailed process flows.
• Working closely with the UX and UI designers to detail out the wireframes and final UI for the new features or products.
• Turn customer pains and complex requirements into bite-sized and actionable user-stories that is feasible to be implemented and tested within a well-defined 2-week sprint. Prioritise those with the highest business value to be implemented first.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop the core positioning and messaging for the product. Prepare product pitch points, feature benefits and sales collaterals to sales teams to enable them to engage potential customers and close sales for the product and product suite.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Be recognized as a leader in the product line, build and maintain relationship with the clients, and business stakeholders.
• Provide mentorship and leadership to team members in terms of project management knowledge, industry knowledge, best practices, communication and documentation skills.
• Source, seek, hire and fill skills and experience gaps among the team members.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS

• Bachelor’s or Master’s Degree in Computing, Engineering, Product Design or related field.
• Over 5-8 years of related work experience in the domains of project management, business analysis, system analysis, system design, process reengineering and consulting in IT / Tech industry.
• A proven track record of gap analysis, identifying market fit, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in project/product management, project lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of project management methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders.
• Ability to influence various stakeholders and work closely with them to obtain buy-in.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Comfortable in working with a multi-disciplinary team that involves, process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and provide a hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is required to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Responsibilities:

· Work with Enterprise Account Managers to do customer insight of Mid and Large Enterprise markets in Singapore to identify, develop and close project opportunities. Offer consultation and guidance to key accounts’ infrastructure refresh.

· Presales support including Enterprise IT Infrastructure and Network Architecture Design, Configuration of Bill-of-Materials and Pricing, Customization of Technical Proposal, and other Pre-sales duties.

· Perform Individual and Seminar Presentations to prospects and customers on Huawei solutions to develop new project opportunities.

· Conduct training sessions on Huawei solutions and products to end users and channel partners at least once per quarter.

· Responsible for presales aspects of tender management and response by organizing, reply and provide clarification on tender requests.

· Promote full range of Huawei solutions, hardware and software to enterprise and government’s customer, produce and deliver formal presentations and business proposals.

· Identify key customer requirements and coordinate with Product & Solution team to ensure that the requirements are deliverable.

Requirements:

· Bachelor degree in Information Technology/Telecommunications/Electronics/Electrical/ Engineering discipline or equivalent.

· At least 5 years of working experiences, related knowledge in IT Technical Pre-Sales role with knowledge of industry trends, associated solutions, and key partner/ISV solutions.

· Working knowledge of Backup, Storage, Server and Disaster Recovery Best Practice and Methodologies.

· Prior experience in managing tender requests.

· Good consultative solution selling and business development skills to align the client's business needs with solution. Knowledge of the customer's infrastructure and architecture.

· Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.

· Strong project management skills.

· Ability to works effectively with partners to drive additional revenue.

· Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Job Description
The Sales Account Manager is responsible for identifying, engaging, and closing new sales opportunities to drive revenue growth for the organization. This role involves prospecting for new clients, managing the sales pipeline, and nurturing client relationships to secure long-term business. The candidate must have a strong understanding of the company’s products and services, as well as industry trends, to effectively position solutions to meet client needs.

He/She needs to adhere to ISO27001 policy and procedure.

Educational Qualification:

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.

Minimum Working Experience:

• At least 3-5 years of experience in sales, account management, or business development in the IT industry.

Skills and Competencies:

1. Sales Expertise:
   • Proven track record of meeting or exceeding sales targets.
   • Experience in prospecting, cold calling, and closing new business deals.
   • Strong negotiation, presentation, and communication skills.
2. Technical Knowledge:
   • Solid understanding of IT solutions, including Cyber Security, Cloud Services, Managed Services, and IT Support Services.
   • Ability to understand and articulate technical concepts and solutions to clients.
   • Awareness of industry trends and emerging technologies.
3. Relationship Management:
   • Skilled in building and maintaining strong client relationships to ensure long-term business growth.
   • Experience in managing the sales pipeline and CRM tools.
4. Compliance and Policy Adherence:
   • Knowledge of and commitment to adhering to ISO27001 policies and procedures.

Personal Attributes:

• Results-driven with a focus on achieving sales goals.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to think strategically.

Additional Qualifications (Preferred):

• Experience in working with enterprise-level clients.
• Certification in sales or IT-related disciplines is an advantage.
• Familiarity with ISO27001 standards and processes.

Manager – IT Security

Our client is looking for an experienced IT security manager to oversee the protection of on-premise and cloud systems against the latest security threats.

Responsibilities:

• Develop and carry out IT security policies, procedures and plans for on-premise and cloud environments.
• Conduct security scanning exercises such as vulnerability assessments, penetration tests and secure code reviews for IT systems, applications and cloud platforms.
• Jointly work with IT infrastructure and application development teams as well as business owners to provide security consultancy and assurance to IT systems, applications and cloud platforms.
• Manage and investigate IT and cyber security alerts and notifications from cyber surveillance and threat intelligence to identify root causes and impacts for effective containment, mitigation and future improvements.
• Research on new security technologies, threats and vulnerabilities and implement measures (e.g. EDR/XDR, DAM, MDM, MS AIP, VMS, CASB, PAM, IAM, 2/MFA, NAC, Red Teaming).

Requirements:

• Degree in Information Technology, Computer Science/Engineering or related fields.
• Ideally at least 6 years of experience in IT and/or Cyber Security.
• Strong knowledge and experience in security standards and frameworks like NIST CSF, ISO 27001/27005, MTCS, CSA Security-By-Design (SBD) and Personal Data Protection Act (PDPA).
• Strong experience in cloud security for AWS, Azure, Microsoft 365 and SaaS solutions – familiarity with Government IM and PCI-DSS is preferable.
• Professional certifications would be an added advantage (e.g. CISSP/CISA/CISM/CEH/CHFI).

Location : North Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Our esteemed client, an established MNC, is searching for an Assistant IT Manager:

Job Responsibilities:

• Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations.
• Drive the delivery of high-quality IT services to support business needs and strategic goals.
• Develop and execute IT strategies and initiatives to enhance organizational effectiveness, ensure data security, and drive innovation.
• Identify and implement advanced IT solutions to improve business operations.
• Oversee the entire lifecycle of IT projects, including planning, execution, and monitoring.
• Ensure comprehensive project documentation, adherence to timelines, and alignment with budgets.
• Lead internal projects focused on improving process efficiency, promoting digital transformation, and streamlining workflows.
• Develop and enforce IT security strategies, policies, and procedures to safeguard organizational data and assets.
• Ensure compliance with industry best practices and oversee the implementation of security measures.
• Establish IT policies, including those related to IT asset management, and ensure compliance with regulatory requirements.
• Develop disaster recovery plans to safeguard and restore critical data.
• Stay informed about emerging IT trends and technologies.
• Provide strategic recommendations to enhance the protection, storage, and effective use of organizational data.
• Manage IT assets and inventories, ensuring accurate tracking and reporting.
• Oversee service level agreements (SLAs) to ensure prompt responses to user requests, maintaining high satisfaction levels.
• Ensure proper documentation of IT infrastructure, software licenses, and system configurations.
• Maintain accurate records of software modifications and updates.
• Conduct training sessions for end-users on IT systems, tools, and best practices to enhance technology adoption and efficiency.
• Support other IT-related initiatives as required to align with organizational goals.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Possess at least 5 years of experience in IT management or a related field, with a minimum of 3 years in project management.
• ITIL Certification or equivalent is highly desirable.
• Strong knowledge of data management, network security, and governance best practices.

Additional Information:

• Salary: Up to SGD 6,500 + AWS +VB ( 2- 3 Months)
• Working Location: Changi Airport
• Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Senior Manager – IT EUC

Our client is looking for an experienced EUC specialist to lead, develop and oversee the daily operations of the IT helpdesk team and ensure strict adherence to SLAs.

Responsibilities:

• Lead, mentor and manage the IT helpdesk team and oversee outsourced vendors to ensure services are delivered in accordance to SLAs.
• Ensure that outsourced vendors prioritize and assign helpdesk tickets based on urgency, impact and available resources.
• Collaborate with outsourced vendors to develop, implement and refine helpdesk processes and procedures to improve service delivery and user satisfaction.
• Provide hands-on technical support for complex and/or high-priority issues – act as an escalation point for the helpdesk team.
• Lead and/or participate in IT projects that impact the helpdesk and/or end-user support to ensure successful implementation and adoption.

Requirements:

• Degree in Information Technology, Computer Science/Engineering or related fields.
• Ideally at least 10 years of experience in IT support with at least 5 years as a manager overseeing IT helpdesk and/or onsite support for organizations with over 1,000 employees.
• Strong knowledge of helpdesk ticketing systems, remote support tools and IT Service Management (ITSM) frameworks (e.g. ITIL).
• Excellent leadership and people management skills – able to motivate and develop teams.
• Highly knowledgeable in the best practices and processes required for helpdesk and/or onsite support.

Location : North Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Ensure projects are delivered on-time, within scope, and budget.
• Define project scope and objectives with relevant stakeholders, ensuring technical feasibility.
• Allocate resources and develop detailed project plans to track progress.
• Manage changes to project scope, schedule, and costs.
• Measure project performance and report to management as needed.
• Build and maintain client and stakeholder relationships.
• Identify and manage risks related to schedule, cost, and performance.
• Track progress and ensure the successful completion of short and long-term goals.
• Develop leadership skills through ongoing practice.

Requirements:

• Bachelor’s degree in Data Science, Computer Science, Engineering, or related field.
• Expertise across all project lifecycle stages (planning, requirements, design, testing, rollout, and transition).
• Experience managing information systems projects.
• Strong understanding of data analytics and ethical AI.
• Defence sector project experience is a plus.
• PMP/CITPM certification is a plus.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus

• Maintaining project timeframes, budgeting estimates and status reports
• Consistently update different stakeholders on the status of the project, including financial updates, strategy, and modifications.
• Min 8 years of working experience a an IT Project Manager
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Monitor progress and make adjustments as needed
• Engage all stakeholders, develop and manage a detailed project schedule and work plan
• Evaluate the success of the project to find areas that need improvement.
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile, Jira and perform the role of Scrum Master as well.
• End-to-end project delivery experience
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Good Communication and leadership skill

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary:

We are seeking an experienced and dynamic IT Manager to lead our development team and oversee the successful delivery of technology projects. This role involves providing technical leadership, ensuring high-quality development standards, and driving alignment between business objectives and technical solutions.

Job Description:

• Team Leadership & Mentorship: Lead, mentor, and inspire a high-performing development team, fostering a collaborative and results-driven environment.
• Project Oversight: Manage all phases of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
• Technical Strategy & Architecture: Define and implement the technical vision and strategy for projects, making key decisions around system architecture and technology stacks.
• Development Best Practices: Establish and promote best practices for coding, software quality, testing, and development methodologies to ensure high standards across the team.
• Stakeholder Collaboration: Partner with business stakeholders to understand and define project requirements, scope, and objectives, ensuring alignment between technical solutions and business needs.
• Resource & Risk Management: Oversee resource allocation, identify potential risks, and implement strategies for risk mitigation, ensuring smooth cross-functional collaboration and project integration.

Requirements:

• Proficiency in multiple programming languages, including HTML, CSS, .NET, JavaScript, Python, and others.
• Deep understanding of software architecture, database management, and cloud technologies (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with Agile methodologies, CI/CD processes, and DevOps practices to ensure efficient and scalable development workflows.
• Proven ability to lead and manage development teams, with strong experience in project management, resource allocation, and team development.
• Excellent communication, critical thinking, and analytical skills, with the ability to resolve complex technical challenges and collaborate across teams.
• Prior experience in the manufacturing sector is a plus, with an understanding of industry-specific challenges and solutions.
• Minimum of 8 years of development experience, with at least 3 years in a leadership or managerial role, driving technical initiatives and team performance.

about the company
Our client is a global leader in networking, IT, and cybersecurity solutions, offering innovative products and services that empower businesses and individuals to connect, communicate, and thrive in a digital world. Known for driving technological advancements, the company provides cutting-edge solutions in areas such as networking infrastructure, cloud computing, collaboration tools, and security, making it a trusted partner for organizations worldwide.

about the job
As the liaison between the customer and technical support teams, you will oversee all aspects of the service process, driving improvements and ensuring high standards at every stage. This role offers significant exposure to both internal teams and external customers, providing an opportunity to make a meaningful impact.

The ideal candidate possesses excellent project management and communication skills, demonstrating the ability to diplomatically influence, effectively manage relationships, and navigate challenging situations under pressure.

• Serve as the single point of contact for operational issues, coordinating technical challenges and customer requirements.
• Build and maintain relationships with internal customer management teams.
• Represent customer needs to post-sales support teams and relevant organizations.
• Oversee case management to ensure timely resolution (bi-weekly), following up on action items and providing customers with updates on escalated or priority issues.
• Conduct and coordinate weekly conference calls to share status reports and present quarterly updates with an analysis of customer support needs.
• Educate customers on organizational processes and procedures.
• Deliver regular status reports to management.
• Travel for quarterly customer site visits to review operational activities, customer satisfaction, and provide a gap analysis.
• Manage customer-facing projects and internal complex service improvement initiatives.

skills and experience required

• Possess a BS/BA degree or equivalent, with 3-5 years of experience in customer support, project management, or related business roles.
• Exhibit strong communication, influencing, and presentation skills.
• Demonstrate the ability to engage cross-functional resources to address and resolve customer issues.
• Have a solid understanding of software tools used for reporting and research purposes.
• Capable of utilizing tools to conduct customer satisfaction and gap analyses, and offering actionable recommendations.
• Proficiency in technical/networking knowledge such as CCNA or equivalent.
• Familiar with products, solutions, and project management concepts.
• ITIL certification preferred.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Job Description:

The candidate manages systems and infrastructure and help desk function. He/She focuses on strategic and policy development aspects that will have medium term consequences on the operation of the function and impact elements of organisation performance. He is responsible for overseeing the incident resolution and business continuity plans along with IT administration. He focuses on setting goals and priorities, allocates accountability among staff, manages the career development of others, liaises with professional staff and other managers, advises the business on technology related issues and engages in medium-term planning.

He is familiar with enterprise architecture frameworks, infrastructure and systems, and application monitoring tools.

The Candidate possesses an end-to-end understanding of an organisation's system environment and its critical elements that need to be actively managed to ensure service levels are met. He is driven leader, able to align the team behind strategic business priorities and to motivate key stakeholders to strive for continuous improvement at all levels.

The Candidate is responsible for providing pre-sales technical expertise to the sales team and clients during the sales process. He/She delivers presentations and technical demonstrations of the organisation's products to prospective clients. He translates the client's business requirements into technical specifications and requirements, and provides technical inputs for proposals, tenders, bids and any relevant documents. He uses prescribed guidelines or policies to analyse and solve problems.

He works in a fast-paced and dynamic environment, and travels frequently to clients' premises for technical sales pitches and meetings. He is familiar with client relationship management and sales tools. He possesses deep product and technical knowledge, and is knowledgeable of the trends, developments and challenges of the industry domain.

The Candidate displays effective listening skills and is inquisitive in nature. He possesses deep technical and domain knowledge, pays attention to detail, and has strong analytical and problem-solving capabilities. He has a service-oriented personality and is a team player who works towards developing solutions collaboratively.

He/She needs to adhere to ISO27001 policy and procedure.

Job Requirements:

Working Experience Required

• 8-10 years of relevant experience in IT systems and database administration, help desk operations, and incident resolution management.
• At least 3-5 years of experience in a leadership role focusing on strategic planning, team alignment, and driving business priorities.
• Proven experience in pre-sales technical support, including delivering presentations, conducting technical demonstrations, and translating business requirements into technical solutions.

Qualifications and Skills

1. Technical Expertise

• Proficient in enterprise architecture frameworks, database administration, and system monitoring tools.
• Familiarity with ISO27001 standards, policies, and procedures.
• Extensive knowledge of the latest industry trends, developments, and challenges in the IT domain.
• Strong understanding of IT business continuity planning and incident resolution processes.

2. Leadership and Strategy

· Demonstrated ability to set strategic goals, allocate responsibilities, and manage the career development of team members.

· Proven capability in liaising with professional staff and stakeholders to drive organizational objectives and service improvements.

· Adept at aligning team efforts with medium-term business strategies and fostering a culture of continuous improvement.

3. Pre-Sales and Client Engagement

· Skilled in providing technical expertise during the sales process and creating technical inputs for proposals, bids, and tenders.

· Experienced in client relationship management and utilizing CRM tools.

· Strong presentation and communication skills, with the ability to engage effectively with clients and stakeholders at all levels.

4. Analytical and Problem-Solving Skills

· Strong analytical skills to diagnose, analyze, and resolve technical issues promptly.

· Detail-oriented and inquisitive, with a service-oriented mindset and team-player attitude.

Other Requirements

· Willingness to work in a dynamic, fast-paced environment.

· Availability to travel frequently to clients’ premises for technical sales pitches and meetings.

· Ability to adhere to strict compliance standards, including ISO27001 policies.

Please click below link for application:

https://sg.quickhr.co/view_job.php?jd=NnF1aWNrX2hyX3JlY3J1aXRtZW50&cd=NDAyMnF1aWNrX2hyX3JlY3J1aXRtZW50

JOB SUMMARY

We are seeking experienced Product Managers to take ownership of our suite of in-house products, elevate, rejuvenate and relaunch them as our next generation integrated best-of-suite solutions for our clients. As a Product Manager, you will have the opportunity to implement the strategic vision for the product and lead a multi-disciplinary team to design, architect, develop, test and launch the product to market.

Feeling the customer, business and market trends heartbeat is paramount. Staying up-to-date with products, plans and features of competitors is essential. Taking all these feedback iteratively, as a Product Manager you will play a key role in the conceptualization of product ideas and road map, innovating on functionality, developing differentiate features, prototyping and experimenting with early adopters and finally launching the enhancements, features, or products to market.

On a day-to-day basis, the Product Manager involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, mobile app engineering, blockchain and smart contract development. The Product Manager is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become winning products.

The ideal Product Manager is a visionary who can elevate concepts, ideas and experiences, then persevere through the development process with a multi-disciplinary team to bring these visions to reality with speed and conviction. A respected individual whom the rest of the team members can openly discuss, share and exchange ideas while approachable to those seeking inspiration, mentorship and guidance. The Product Manager seeks to stimulate enthusiasm, drive and creativity to maximize the potential of every team member working on the product.

JOB DUTIES:

• Define a clear, cohesive vision and strategy across the product line including existing and yet-to-be announced product developments. Ensure the vision, objectives and strategy is clearly understood by the various team members across the Creative, Sales and Frontend & Backend Engineering teams.
• Conduct market research, generate product requirements, develop marketing and sales support strategies, as well as determine specifications and time-integrated plans for product introduction.
• Constantly in touch with customers’ pain points, needs and desires and scoping an innovative and viable solution.
• Conduct requirement workshops, requirement gathering sessions, review competitor software features to draw inspiration for new features, functions or products.
• Pitch innovative concepts and functional proposals to various stakeholders, and manage all aspects of the product design, including approvals and feedback provided.
• Assess the competition by comparing the product line to competitors and seek opportunities to differentiate.
• Go in-depth to develop product requirements, user stories, detailed product feature specifications and define clear and detailed process flows.
• Working closely with the UX and UI designers to detail out the wireframes and final UI for the new features or products.
• Turn customer pains and complex requirements into bite-sized and actionable user-stories that is feasible to be implemented and tested within a well-defined 2-week sprint. Prioritise those with the highest business value to be implemented first.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop the core positioning and messaging for the product. Prepare product pitch points, feature benefits and sales collaterals to sales teams to enable them to engage potential customers and close sales for the product and product suite.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Be recognized as a leader in the product line, build and maintain relationship with the clients, and business stakeholders.
• Provide mentorship and leadership to team members in terms of product management knowledge, industry knowledge, best practices, communication and documentation skills.
• Source, seek, hire and fill skills and experience gaps among the product team members.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of current product management methodology, latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS:

• Bachelor’s or Master’s Degree in Computing, Engineering, Product Design or related field.
• Over 6+ years of related work experience in the domains of product management, business analysis, system analysis, system design, process reengineering and consulting.
• A proven track record of gap analysis, identifying market fit, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in product management, product lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of product management methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple products simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders. Proven ability to develop product positioning and effectively communicate them.
• Ability to influence various stakeholders and work closely with them to obtain buy-in.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Comfortable in working with a multi-disciplinary team that involves, process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and provide a hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is required to liaise with Chinese speaking clients and counterparts to understand their technical requirements.