Highlights:

• Permanent job opportunity
• Great remuneration & benefits
• Fun & fast pace environment
• Location: Taiseng

Responsibilities

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Requirements & Qualifications

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.
• PMP, PRINCE2, or other project management certifications are a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or send your latest resume in MS Word format to [email protected] with providing the following information:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our esteemed client, an established MNC, is searching for an Assistant IT Manager:

Job Responsibilities:

• Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations.
• Drive the delivery of high-quality IT services to support business needs and strategic goals.
• Develop and execute IT strategies and initiatives to enhance organizational effectiveness, ensure data security, and drive innovation.
• Identify and implement advanced IT solutions to improve business operations.
• Oversee the entire lifecycle of IT projects, including planning, execution, and monitoring.
• Ensure comprehensive project documentation, adherence to timelines, and alignment with budgets.
• Lead internal projects focused on improving process efficiency, promoting digital transformation, and streamlining workflows.
• Develop and enforce IT security strategies, policies, and procedures to safeguard organizational data and assets.
• Ensure compliance with industry best practices and oversee the implementation of security measures.
• Establish IT policies, including those related to IT asset management, and ensure compliance with regulatory requirements.
• Develop disaster recovery plans to safeguard and restore critical data.
• Stay informed about emerging IT trends and technologies.
• Provide strategic recommendations to enhance the protection, storage, and effective use of organizational data.
• Manage IT assets and inventories, ensuring accurate tracking and reporting.
• Oversee service level agreements (SLAs) to ensure prompt responses to user requests, maintaining high satisfaction levels.
• Ensure proper documentation of IT infrastructure, software licenses, and system configurations.
• Maintain accurate records of software modifications and updates.
• Conduct training sessions for end-users on IT systems, tools, and best practices to enhance technology adoption and efficiency.
• Support other IT-related initiatives as required to align with organizational goals.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Possess at least 5 years of experience in IT management or a related field, with a minimum of 3 years in project management.
• ITIL Certification or equivalent is highly desirable.
• Strong knowledge of data management, network security, and governance best practices.

Additional Information:

• Salary: Up to SGD 6,500 + AWS +VB ( 2- 3 Months)
• Working Location: Changi Airport
• Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Manager, IT (Cybersecurity) in Singapore. The position will be based in our corporate office in AMK.

As a Manager, IT (Cybersecurity) , you will :

As a Cybersecurity Manager for Venture Group, you will play a critical leadership role in protecting the company’s global digital assets across the organization globally. You will be responsible for developing, implementing, and maintaining a comprehensive cybersecurity strategy that ensures the safety and security of our networks, systems, and data.

In this role, you will oversee the Corporate Cybersecurity Headquarters function, coordinate with Global Site IT leads, manage security operations, and lead the team in responding to and mitigating cybersecurity threats. You will be the key escalation point for cybersecurity incidents across the organization and ensure compliance with internal and external security standards.

• Lead the development and implementation of cybersecurity strategies, policies, and standards to safeguard global operations.
• Manage and mentor the Corporate Cybersecurity Team while coordinating with Global Site IT leads to ensure effective security measures across all sites.
• Oversee security technologies and solutions, including monitoring, analysis, and the mitigation of potential cyber threats to Venture Group's assets.
• Manage relationships with security vendors and lead the successful implementation of security projects across global sites.
• Oversee regular penetration testing, vulnerability scans, and remediation efforts to strengthen security posture.
• Develop strategies and lead the response to security incidents, conducting investigations, and driving continuous improvement in security protocols and practices to ensure swift recovery from any security breaches.
• Plan and organize security awareness programs and conduct ongoing training and phishing simulations to enhance security culture.
• Work closely with Group IT Pillars, business stakeholders, and external partners to align security policies with business needs and regulatory requirements.
• Ensure compliance with ISO27001:2022 ISMS and other relevant standards by developing and maintaining security documentation and managing internal and external audits.

What skills and experiences are we looking for?

• Degree in Information Technology/Information Security or related field.
• Minimum of 8 years of relevant experience, including at least 5 years in a managerial role.
• Experience and knowledge in enterprise security solutions such as XDR, PAM, SIEM, Email & Cloud Security, DLP, ZTNA, SOAR, IAM, IIOT Security will be beneficial.
• Experience in managing enterprise-scale security projects, from proof of concept (POC) to successful implementation.
• Proficient in IT security governance and architecture, including a knowledge of IT network security and cloud-based technologies.
• Proven understanding of the current vulnerabilities, incident response, and mitigation strategies used in cyber security.
• Proficient in IT security governance, risk management, and network security architecture.
• Experience in performing security solutions POC, evaluation, testing and track record of security project management for successful implementation and roll-out.
• Security certification (CISSP, CISM, CISA, CCISO) is an added advantage.
• Strong leadership, problem-solving, and decision-making skills with experience in cross-functional collaboration.
• Demonstrated ability to communicate complex security concepts to both technical and non-technical audiences.
• Experience with ISO27001 ISMS is highly beneficial.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

JOB SUMMARY

We are seeking experienced Project Managers to take ownership of our suite of in-house products, elevate, rejuvenate and relaunch them as our next generation integrated best-of-suite solutions for our clients. As a Project Manager, you will have the opportunity to implement the strategic vision for the product and lead a multi-disciplinary team to design, architect, develop, test and launch the product to market.

Feeling the customer, business and market trends heartbeat is paramount. Staying up-to-date with products, plans and features of competitors is essential. Taking all these feedback iteratively, as a Project Manager you will play a key role in the conceptualization of product ideas and road map, innovating on functionality, developing differentiate features, prototyping and experimenting with early adopters and finally launching the enhancements, features, or products to market.

On a day-to-day basis, the Project Manager involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, mobile app engineering, blockchain and smart contract development. The Project Manager is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become winning products.

The ideal Project Manager is a visionary who can elevate concepts, ideas and experiences, then persevere through the development process with a multi-disciplinary team to bring these visions to reality with speed and conviction. A respected individual whom the rest of the team members can openly discuss, share and exchange ideas while approachable to those seeking inspiration, mentorship and guidance. The Project Manager seeks to stimulate enthusiasm, drive and creativity to maximize the potential of every team member working on the product.

JOB DUTIES

• Define a clear, cohesive vision and strategy across the product line including existing and yet-to-be announced product developments. Ensure the vision, objectives and strategy is clearly understood by the various team members across the Creative, Sales and Frontend & Backend Engineering teams.
• Conduct market research, generate product requirements, develop marketing and sales support strategies, as well as determine specifications and time-integrated plans for product introduction.
• Constantly in touch with customers’ pain points, needs and desires and scoping an innovative and viable solution.
• Conduct requirement workshops, requirement gathering sessions, review competitor software features to draw inspiration for new features, functions or products.
• Pitch innovative concepts and functional proposals to various stakeholders, and manage all aspects of the product implementation, including approvals and feedback provided.
• Assess the competition by comparing the product line to competitors and seek opportunities to differentiate.
• Go in-depth to develop product requirements, user stories, detailed product feature specifications and define clear and detailed process flows.
• Working closely with the UX and UI designers to detail out the wireframes and final UI for the new features or products.
• Turn customer pains and complex requirements into bite-sized and actionable user-stories that is feasible to be implemented and tested within a well-defined 2-week sprint. Prioritise those with the highest business value to be implemented first.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop the core positioning and messaging for the product. Prepare product pitch points, feature benefits and sales collaterals to sales teams to enable them to engage potential customers and close sales for the product and product suite.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Be recognized as a leader in the product line, build and maintain relationship with the clients, and business stakeholders.
• Provide mentorship and leadership to team members in terms of project management knowledge, industry knowledge, best practices, communication and documentation skills.
• Source, seek, hire and fill skills and experience gaps among the team members.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS

• Bachelor’s or Master’s Degree in Computing, Engineering, Product Design or related field.
• Over 5-8 years of related work experience in the domains of project management, business analysis, system analysis, system design, process reengineering and consulting in IT / Tech industry.
• A proven track record of gap analysis, identifying market fit, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in project/product management, project lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of project management methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders.
• Ability to influence various stakeholders and work closely with them to obtain buy-in.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Comfortable in working with a multi-disciplinary team that involves, process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and provide a hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is required to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Responsibilities:

· Work with Enterprise Account Managers to do customer insight of Mid and Large Enterprise markets in Singapore to identify, develop and close project opportunities. Offer consultation and guidance to key accounts’ infrastructure refresh.

· Presales support including Enterprise IT Infrastructure and Network Architecture Design, Configuration of Bill-of-Materials and Pricing, Customization of Technical Proposal, and other Pre-sales duties.

· Perform Individual and Seminar Presentations to prospects and customers on Huawei solutions to develop new project opportunities.

· Conduct training sessions on Huawei solutions and products to end users and channel partners at least once per quarter.

· Responsible for presales aspects of tender management and response by organizing, reply and provide clarification on tender requests.

· Promote full range of Huawei solutions, hardware and software to enterprise and government’s customer, produce and deliver formal presentations and business proposals.

· Identify key customer requirements and coordinate with Product & Solution team to ensure that the requirements are deliverable.

Requirements:

· Bachelor degree in Information Technology/Telecommunications/Electronics/Electrical/ Engineering discipline or equivalent.

· At least 5 years of working experiences, related knowledge in IT Technical Pre-Sales role with knowledge of industry trends, associated solutions, and key partner/ISV solutions.

· Working knowledge of Backup, Storage, Server and Disaster Recovery Best Practice and Methodologies.

· Prior experience in managing tender requests.

· Good consultative solution selling and business development skills to align the client's business needs with solution. Knowledge of the customer's infrastructure and architecture.

· Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.

· Strong project management skills.

· Ability to works effectively with partners to drive additional revenue.

· Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Job Description
The Sales Account Manager is responsible for identifying, engaging, and closing new sales opportunities to drive revenue growth for the organization. This role involves prospecting for new clients, managing the sales pipeline, and nurturing client relationships to secure long-term business. The candidate must have a strong understanding of the company’s products and services, as well as industry trends, to effectively position solutions to meet client needs.

He/She needs to adhere to ISO27001 policy and procedure.

Educational Qualification:

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.

Minimum Working Experience:

• At least 3-5 years of experience in sales, account management, or business development in the IT industry.

Skills and Competencies:

1. Sales Expertise:
   • Proven track record of meeting or exceeding sales targets.
   • Experience in prospecting, cold calling, and closing new business deals.
   • Strong negotiation, presentation, and communication skills.
2. Technical Knowledge:
   • Solid understanding of IT solutions, including Cyber Security, Cloud Services, Managed Services, and IT Support Services.
   • Ability to understand and articulate technical concepts and solutions to clients.
   • Awareness of industry trends and emerging technologies.
3. Relationship Management:
   • Skilled in building and maintaining strong client relationships to ensure long-term business growth.
   • Experience in managing the sales pipeline and CRM tools.
4. Compliance and Policy Adherence:
   • Knowledge of and commitment to adhering to ISO27001 policies and procedures.

Personal Attributes:

• Results-driven with a focus on achieving sales goals.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to think strategically.

Additional Qualifications (Preferred):

• Experience in working with enterprise-level clients.
• Certification in sales or IT-related disciplines is an advantage.
• Familiarity with ISO27001 standards and processes.

We are seeking a highly skilled IT Project Manager to lead and oversee the planning, execution, and delivery of IT projects across our organization. The ideal candidate will have a proven track record of managing complex IT initiatives, ensuring they are completed on time, within budget, and aligned with business objectives. This role requires strong leadership, technical expertise, and exceptional communication skills.

Key Responsibilities

• Project Planning: Develop comprehensive project plans, including scope, objectives, timelines, resources, and budgets.

• Team Leadership: Lead cross-functional teams, including developers, analysts, and stakeholders, ensuring effective collaboration and alignment.

• Risk Management: Identify potential risks and develop mitigation strategies to minimize project impact.

• Stakeholder Management: Act as the primary point of contact for project stakeholders, providing regular updates and managing expectations.

• Resource Allocation: Allocate and manage resources effectively to achieve project objectives.

• Quality Assurance: Ensure project deliverables meet quality standards and business requirements.

• Budget Management: Monitor and control project budgets, ensuring efficient use of resources.

• Agile Practices: Facilitate agile practices such as sprint planning, stand-ups, and retrospectives where applicable.

• Documentation: Maintain comprehensive project documentation, including reports, logs, and post-project evaluations.

• Continuous Improvement: Identify opportunities to improve project processes and methodologies.

Requirements

Required Qualifications:

• Education: Bachelor’s degree or Diploma in Computer Science, Information Technology, or a related field.

• Experience:

• 1-3+ years of experience as an IT Project Manager or in a related role.

• Proven experience managing software development or IT infrastructure projects.

• Skills:

• Strong understanding of project management methodologies (Agile, Scrum, Waterfall, etc.).

• Excellent organizational and time-management skills.

• Ability to manage multiple projects simultaneously.

• Strong problem-solving and analytical skills.

• Excellent verbal and written communication skills.

• Technical Knowledge: Familiarity with IT systems, software development lifecycles, and relevant tools (e.g., JIRA, Trello, MS Project).

• Certifications: Agile or SCRUM certifications are highly desirable.

Why Join Us?

• Opportunity to work on innovative and impactful IT projects.

• Collaborative and dynamic work environment.

• Professional growth and development opportunities.

We are looking for a Deputy Manager IT to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs.

The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes. Deputy manager would be responsible to manage the overall IT & Telecom infrastructure includes Servers / Desktops/Laptops / Networks/ Security tools and required applications to run the day-to-day operations.

He would assist in gathering, analysing and document the business requirement pertaining to existing IT application Change requirement or new requirement.

He would be responsible to carry out UAT in consultation with users and third-party vendors. He will assess the need of training in area of Office 365 tools / Ticketing tools / MS office or an existing ERP or a business application.

He will be responsible to ensure the compliance in terms of software licenses, security patch updates, end point and server protection tools in consultation with Group IT complying Group IT policies.

Key Accountabilities or Activities

• End user support for ERP / IT applications / General IT support

• IT Infrastructure management includes servers/telecom systems / firewalls / security tools /Backup

• IT application training to end users and address day to day operational issues

• Business requirement analysis & Documentation

• Project activities co ordination for IT application development & implementation

• Third party vendor management

• IT peripheral procurement and installation

Necessary:

• Background in Computer Science, Information Technology, Computer Engineering or equivalent

• Excellent communication skills, able to articulate technology solutions to various audiences

• Strong working knowledge of various technology platforms and practices, including, but not limited to, Microsoft .NET technologies/ABAP development and SAP ERP implementation / support.

• Strong knowledge of new or latest technology, and able to gauge suitability to the organization's business

• Innovative mindset and able to challenge assumptions

• Strong knowledge of IT infrastructure and end users support management including Office 365 / Windows/Linux / Firewall and cloud hosted infra and services.

• Knowledge of SAP ERP implementation would be added advantage.

Desired:

• Excellent communication skill and business process knowledge

• Having experience / knowledge of commodity trading domain

Personal Attributes:

• Excellent communication skill Verbal / written

• Preferable education – B.E / B.Tech./BS Computer

• Team work & willingness to learn new things

• Culture fit

Significant Working Relationships

Internal:

• Team work

• Willingness to learn new things.

Job Purpose

You will be responsible for planning and executing IT audits for the Great Eastern Group of Companies. You will also assist the Singapore Chief Internal Auditor, Group Internal Audit, to provide an independent and objective assurance to improve the Group’s IT control environment.

You are self-motivated, a good team player with initiative, who is keen to explore a career switch opportunity and willing to be challenged. We are open to candidates with experience in IT Security/Operations, application development and career auditors to discuss this opportunity.

The Job

· Participate or lead in the planning and execution of audit assignments to ensure quality and timeliness of reports and deliverables;

· Develop risk-based audit plans and testing programs;

· Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices to enhance IT control design and enforcement;

· Support business audits through integrated or thematic audits by providing technology expertise and evaluating IT controls supporting the business operations;

· Manage or participate in other ad-hoc assignments including special projects and investigations;

· Contribute to continuous monitoring of technology risk areas. Establish and maintain strong relationship with technology stakeholders including risk management and control groups;

· Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;

· Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met; and

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential observations /risks and proactively shares best risk management practices.

Our Requirements

· 5 - 7 years of relevant experience in IT security governance, IT Infrastructure/Cybersecurity/outsourcing operations, Technology Risk Management in banking or FI;

· Knowledge or exposure to cybersecurity controls, infrastructure technology (i.e. cloud security, network, virtualization), ethnical hacking, application security, API, micro services and secure coding standards;

· Familiar with the regulatory requirements specific to technology risk management (e.g. MAS, RMiT, OJK);

· Good report writing, communication and presentation skills;

· Complete audit work papers and reports with minimal intervention by the audit manager/team lead;

· Provide continuous monitoring of technology areas, engage technology control partners to upkeep with the changing IT risk landscape of the group;

· Attention to details to ensure completeness and accuracy of audit coverage;

· Strong analytical skill, time management, independent and collaborative;

· Able to interact well with all levels of staff;

· Bachelor's degree in Computer Science or Engineering, Accounting, preferably hold one or more of these professional certifications (e.g. CISA, CISM, CEH, CISSP, CCSP);

· High level of integrity, takes accountability of work and good attitude over teamwork;

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Self-motivated and takes initiative to improve current state of things and adaptable to embrace new changes; and

· Able to travel overseas when required and safe to do so (10% estimated).

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

We are assisting our client, part of a global engineering and technology group, look for a Department Manager (IITS). The Department Manager for Integrated Information Technology Systems plays a crucial role in overseeing and managing the integrated IT services and operations to the Client's customers in the Defence sector. You will be responsible for ensuring the effective delivery of IT solutions, infrastructure management, and support services to meet the needs of the company and our customers.

Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Requirements:

• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Proven experience in system engineering and oversees the maintenance of multiple IT systems that interconnects and operate together a cohesive system.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking, and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

aZaaS is seeking a project manager to oversee challenging, small- to medium-sized IT projects. Experience managing mid-to-large scale IT projects with contract values more significant than S$1 million is preferred for candidates. You will coordinate with clients and other stakeholders while working with the project team under the supervision of a Senior Project Manager and Project Executives.

Responsibilities

• Review the IT solutions specifications and business requirements analysis, and guide the team in creating a thorough project plan.

• Examine project plans to ascertain the timeline, budget, and methods for completing the tasks.

• Ensure profitable delivery of quality business systems for external customers are on time, following user and system requirements, and within budget.

• Complete various process tasks, starting with the request for proposals and continuing through development, testing, and final delivery.

• In charge of ensuring the quality, productivity, and consistency of project deliverables

• Manage and plan the resources needed from user requirements, development of the functional specification, testing, and user training • Work with the technical team to ensure that the requirements are realistic and implementable.

• Conduct regular project reviews to suggest alterations to project budgets, resource requirements, or timeframes.

• Build and maintain strong business ties with stakeholders to influence and accomplish corporate objectives.

• Hold routine status meetings with the team.

Requirements

• Candidates with PMP or ITPM certifications are encouraged.

• Strong communication skills.

• Bachelor's degree.

• At least two years of experience in project management.

By sending your resume/CV, you consent and agree to allow aZaaS Pte Ltd to use and handle the information given for purposes linked to your register of interest in current or future employment with us, as well as the processing of your employment application.

When you provide us with your references' personal information for reference checks, you also guarantee that you have their permission.

By the PDPA, we will maintain the strictest confidentiality over any personal information we may have about you or your application.

We regret to notify you that your application will be deemed null and void should you decline to provide the information essential for us to process your application.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Project Managers to join their team and contribute to their ongoing success.

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers
• Degree in any discipline

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus

• Maintaining project timeframes, budgeting estimates and status reports
• Consistently update different stakeholders on the status of the project, including financial updates, strategy, and modifications.
• Min 8 years of working experience a an IT Project Manager
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Monitor progress and make adjustments as needed
• Engage all stakeholders, develop and manage a detailed project schedule and work plan
• Evaluate the success of the project to find areas that need improvement.
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile, Jira and perform the role of Scrum Master as well.
• End-to-end project delivery experience
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Good Communication and leadership skill

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary:

We are seeking an experienced and dynamic IT Manager to lead our development team and oversee the successful delivery of technology projects. This role involves providing technical leadership, ensuring high-quality development standards, and driving alignment between business objectives and technical solutions.

Job Description:

• Team Leadership & Mentorship: Lead, mentor, and inspire a high-performing development team, fostering a collaborative and results-driven environment.
• Project Oversight: Manage all phases of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
• Technical Strategy & Architecture: Define and implement the technical vision and strategy for projects, making key decisions around system architecture and technology stacks.
• Development Best Practices: Establish and promote best practices for coding, software quality, testing, and development methodologies to ensure high standards across the team.
• Stakeholder Collaboration: Partner with business stakeholders to understand and define project requirements, scope, and objectives, ensuring alignment between technical solutions and business needs.
• Resource & Risk Management: Oversee resource allocation, identify potential risks, and implement strategies for risk mitigation, ensuring smooth cross-functional collaboration and project integration.

Requirements:

• Proficiency in multiple programming languages, including HTML, CSS, .NET, JavaScript, Python, and others.
• Deep understanding of software architecture, database management, and cloud technologies (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with Agile methodologies, CI/CD processes, and DevOps practices to ensure efficient and scalable development workflows.
• Proven ability to lead and manage development teams, with strong experience in project management, resource allocation, and team development.
• Excellent communication, critical thinking, and analytical skills, with the ability to resolve complex technical challenges and collaborate across teams.
• Prior experience in the manufacturing sector is a plus, with an understanding of industry-specific challenges and solutions.
• Minimum of 8 years of development experience, with at least 3 years in a leadership or managerial role, driving technical initiatives and team performance.

about the company
Our client is a global leader in networking, IT, and cybersecurity solutions, offering innovative products and services that empower businesses and individuals to connect, communicate, and thrive in a digital world. Known for driving technological advancements, the company provides cutting-edge solutions in areas such as networking infrastructure, cloud computing, collaboration tools, and security, making it a trusted partner for organizations worldwide.

about the job
As the liaison between the customer and technical support teams, you will oversee all aspects of the service process, driving improvements and ensuring high standards at every stage. This role offers significant exposure to both internal teams and external customers, providing an opportunity to make a meaningful impact.

The ideal candidate possesses excellent project management and communication skills, demonstrating the ability to diplomatically influence, effectively manage relationships, and navigate challenging situations under pressure.

• Serve as the single point of contact for operational issues, coordinating technical challenges and customer requirements.
• Build and maintain relationships with internal customer management teams.
• Represent customer needs to post-sales support teams and relevant organizations.
• Oversee case management to ensure timely resolution (bi-weekly), following up on action items and providing customers with updates on escalated or priority issues.
• Conduct and coordinate weekly conference calls to share status reports and present quarterly updates with an analysis of customer support needs.
• Educate customers on organizational processes and procedures.
• Deliver regular status reports to management.
• Travel for quarterly customer site visits to review operational activities, customer satisfaction, and provide a gap analysis.
• Manage customer-facing projects and internal complex service improvement initiatives.

skills and experience required

• Possess a BS/BA degree or equivalent, with 3-5 years of experience in customer support, project management, or related business roles.
• Exhibit strong communication, influencing, and presentation skills.
• Demonstrate the ability to engage cross-functional resources to address and resolve customer issues.
• Have a solid understanding of software tools used for reporting and research purposes.
• Capable of utilizing tools to conduct customer satisfaction and gap analyses, and offering actionable recommendations.
• Proficiency in technical/networking knowledge such as CCNA or equivalent.
• Familiar with products, solutions, and project management concepts.
• ITIL certification preferred.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Job Description:

The candidate manages systems and infrastructure and help desk function. He/She focuses on strategic and policy development aspects that will have medium term consequences on the operation of the function and impact elements of organisation performance. He is responsible for overseeing the incident resolution and business continuity plans along with IT administration. He focuses on setting goals and priorities, allocates accountability among staff, manages the career development of others, liaises with professional staff and other managers, advises the business on technology related issues and engages in medium-term planning.

He is familiar with enterprise architecture frameworks, infrastructure and systems, and application monitoring tools.

The Candidate possesses an end-to-end understanding of an organisation's system environment and its critical elements that need to be actively managed to ensure service levels are met. He is driven leader, able to align the team behind strategic business priorities and to motivate key stakeholders to strive for continuous improvement at all levels.

The Candidate is responsible for providing pre-sales technical expertise to the sales team and clients during the sales process. He/She delivers presentations and technical demonstrations of the organisation's products to prospective clients. He translates the client's business requirements into technical specifications and requirements, and provides technical inputs for proposals, tenders, bids and any relevant documents. He uses prescribed guidelines or policies to analyse and solve problems.

He works in a fast-paced and dynamic environment, and travels frequently to clients' premises for technical sales pitches and meetings. He is familiar with client relationship management and sales tools. He possesses deep product and technical knowledge, and is knowledgeable of the trends, developments and challenges of the industry domain.

The Candidate displays effective listening skills and is inquisitive in nature. He possesses deep technical and domain knowledge, pays attention to detail, and has strong analytical and problem-solving capabilities. He has a service-oriented personality and is a team player who works towards developing solutions collaboratively.

He/She needs to adhere to ISO27001 policy and procedure.

Job Requirements:

Working Experience Required

• 8-10 years of relevant experience in IT systems and database administration, help desk operations, and incident resolution management.
• At least 3-5 years of experience in a leadership role focusing on strategic planning, team alignment, and driving business priorities.
• Proven experience in pre-sales technical support, including delivering presentations, conducting technical demonstrations, and translating business requirements into technical solutions.

Qualifications and Skills

1. Technical Expertise

• Proficient in enterprise architecture frameworks, database administration, and system monitoring tools.
• Familiarity with ISO27001 standards, policies, and procedures.
• Extensive knowledge of the latest industry trends, developments, and challenges in the IT domain.
• Strong understanding of IT business continuity planning and incident resolution processes.

2. Leadership and Strategy

· Demonstrated ability to set strategic goals, allocate responsibilities, and manage the career development of team members.

· Proven capability in liaising with professional staff and stakeholders to drive organizational objectives and service improvements.

· Adept at aligning team efforts with medium-term business strategies and fostering a culture of continuous improvement.

3. Pre-Sales and Client Engagement

· Skilled in providing technical expertise during the sales process and creating technical inputs for proposals, bids, and tenders.

· Experienced in client relationship management and utilizing CRM tools.

· Strong presentation and communication skills, with the ability to engage effectively with clients and stakeholders at all levels.

4. Analytical and Problem-Solving Skills

· Strong analytical skills to diagnose, analyze, and resolve technical issues promptly.

· Detail-oriented and inquisitive, with a service-oriented mindset and team-player attitude.

Other Requirements

· Willingness to work in a dynamic, fast-paced environment.

· Availability to travel frequently to clients’ premises for technical sales pitches and meetings.

· Ability to adhere to strict compliance standards, including ISO27001 policies.

Please click below link for application:

https://sg.quickhr.co/view_job.php?jd=NnF1aWNrX2hyX3JlY3J1aXRtZW50&cd=NDAyMnF1aWNrX2hyX3JlY3J1aXRtZW50

Senior Manager – IT EUC

Our client is looking for an experienced EUC specialist to lead, develop and oversee the daily operations of the IT helpdesk team and ensure strict adherence to SLAs.

Responsibilities:

• Lead, mentor and manage the IT helpdesk team and oversee outsourced vendors to ensure services are delivered in accordance to SLAs.
• Ensure that outsourced vendors prioritize and assign helpdesk tickets based on urgency, impact and available resources.
• Collaborate with outsourced vendors to develop, implement and refine helpdesk processes and procedures to improve service delivery and user satisfaction.
• Provide hands-on technical support for complex and/or high-priority issues – act as an escalation point for the helpdesk team.
• Lead and/or participate in IT projects that impact the helpdesk and/or end-user support to ensure successful implementation and adoption.

Requirements:

• Degree in Information Technology, Computer Science/Engineering or related fields.
• Ideally at least 10 years of experience in IT support with at least 5 years as a manager overseeing IT helpdesk and/or onsite support for organizations with over 1,000 employees.
• Strong knowledge of helpdesk ticketing systems, remote support tools and IT Service Management (ITSM) frameworks (e.g. ITIL).
• Excellent leadership and people management skills – able to motivate and develop teams.
• Highly knowledgeable in the best practices and processes required for helpdesk and/or onsite support.

Location : North Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Manager – IT Security

Our client is looking for an experienced IT security manager to oversee the protection of on-premise and cloud systems against the latest security threats.

Responsibilities:

• Develop and carry out IT security policies, procedures and plans for on-premise and cloud environments.
• Conduct security scanning exercises such as vulnerability assessments, penetration tests and secure code reviews for IT systems, applications and cloud platforms.
• Jointly work with IT infrastructure and application development teams as well as business owners to provide security consultancy and assurance to IT systems, applications and cloud platforms.
• Manage and investigate IT and cyber security alerts and notifications from cyber surveillance and threat intelligence to identify root causes and impacts for effective containment, mitigation and future improvements.
• Research on new security technologies, threats and vulnerabilities and implement measures (e.g. EDR/XDR, DAM, MDM, MS AIP, VMS, CASB, PAM, IAM, 2/MFA, NAC, Red Teaming).

Requirements:

• Degree in Information Technology, Computer Science/Engineering or related fields.
• Ideally at least 6 years of experience in IT and/or Cyber Security.
• Strong knowledge and experience in security standards and frameworks like NIST CSF, ISO 27001/27005, MTCS, CSA Security-By-Design (SBD) and Personal Data Protection Act (PDPA).
• Strong experience in cloud security for AWS, Azure, Microsoft 365 and SaaS solutions – familiarity with Government IM and PCI-DSS is preferable.
• Professional certifications would be an added advantage (e.g. CISSP/CISA/CISM/CEH/CHFI).

Location : North Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Ensure projects are delivered on-time, within scope, and budget.
• Define project scope and objectives with relevant stakeholders, ensuring technical feasibility.
• Allocate resources and develop detailed project plans to track progress.
• Manage changes to project scope, schedule, and costs.
• Measure project performance and report to management as needed.
• Build and maintain client and stakeholder relationships.
• Identify and manage risks related to schedule, cost, and performance.
• Track progress and ensure the successful completion of short and long-term goals.
• Develop leadership skills through ongoing practice.

Requirements:

• Bachelor’s degree in Data Science, Computer Science, Engineering, or related field.
• Expertise across all project lifecycle stages (planning, requirements, design, testing, rollout, and transition).
• Experience managing information systems projects.
• Strong understanding of data analytics and ethical AI.
• Defence sector project experience is a plus.
• PMP/CITPM certification is a plus.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Our esteemed client, an established MNC, is searching for an Assistant IT Manager:

Job Responsibilities:

• Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations.
• Drive the delivery of high-quality IT services to support business needs and strategic goals.
• Develop and execute IT strategies and initiatives to enhance organizational effectiveness, ensure data security, and drive innovation.
• Identify and implement advanced IT solutions to improve business operations.
• Oversee the entire lifecycle of IT projects, including planning, execution, and monitoring.
• Ensure comprehensive project documentation, adherence to timelines, and alignment with budgets.
• Lead internal projects focused on improving process efficiency, promoting digital transformation, and streamlining workflows.
• Develop and enforce IT security strategies, policies, and procedures to safeguard organizational data and assets.
• Ensure compliance with industry best practices and oversee the implementation of security measures.
• Establish IT policies, including those related to IT asset management, and ensure compliance with regulatory requirements.
• Develop disaster recovery plans to safeguard and restore critical data.
• Stay informed about emerging IT trends and technologies.
• Provide strategic recommendations to enhance the protection, storage, and effective use of organizational data.
• Manage IT assets and inventories, ensuring accurate tracking and reporting.
• Oversee service level agreements (SLAs) to ensure prompt responses to user requests, maintaining high satisfaction levels.
• Ensure proper documentation of IT infrastructure, software licenses, and system configurations.
• Maintain accurate records of software modifications and updates.
• Conduct training sessions for end-users on IT systems, tools, and best practices to enhance technology adoption and efficiency.
• Support other IT-related initiatives as required to align with organizational goals.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Possess at least 5 years of experience in IT management or a related field, with a minimum of 3 years in project management.
• ITIL Certification or equivalent is highly desirable.
• Strong knowledge of data management, network security, and governance best practices.

Additional Information:

• Salary: Up to SGD 6,500 + AWS +VB ( 2- 3 Months)
• Working Location: Changi Airport
• Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

JOB SUMMARY

We are seeking experienced Product Managers to take ownership of our suite of in-house products, elevate, rejuvenate and relaunch them as our next generation integrated best-of-suite solutions for our clients. As a Product Manager, you will have the opportunity to implement the strategic vision for the product and lead a multi-disciplinary team to design, architect, develop, test and launch the product to market.

Feeling the customer, business and market trends heartbeat is paramount. Staying up-to-date with products, plans and features of competitors is essential. Taking all these feedback iteratively, as a Product Manager you will play a key role in the conceptualization of product ideas and road map, innovating on functionality, developing differentiate features, prototyping and experimenting with early adopters and finally launching the enhancements, features, or products to market.

On a day-to-day basis, the Product Manager involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, mobile app engineering, blockchain and smart contract development. The Product Manager is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become winning products.

The ideal Product Manager is a visionary who can elevate concepts, ideas and experiences, then persevere through the development process with a multi-disciplinary team to bring these visions to reality with speed and conviction. A respected individual whom the rest of the team members can openly discuss, share and exchange ideas while approachable to those seeking inspiration, mentorship and guidance. The Product Manager seeks to stimulate enthusiasm, drive and creativity to maximize the potential of every team member working on the product.

JOB DUTIES:

• Define a clear, cohesive vision and strategy across the product line including existing and yet-to-be announced product developments. Ensure the vision, objectives and strategy is clearly understood by the various team members across the Creative, Sales and Frontend & Backend Engineering teams.
• Conduct market research, generate product requirements, develop marketing and sales support strategies, as well as determine specifications and time-integrated plans for product introduction.
• Constantly in touch with customers’ pain points, needs and desires and scoping an innovative and viable solution.
• Conduct requirement workshops, requirement gathering sessions, review competitor software features to draw inspiration for new features, functions or products.
• Pitch innovative concepts and functional proposals to various stakeholders, and manage all aspects of the product design, including approvals and feedback provided.
• Assess the competition by comparing the product line to competitors and seek opportunities to differentiate.
• Go in-depth to develop product requirements, user stories, detailed product feature specifications and define clear and detailed process flows.
• Working closely with the UX and UI designers to detail out the wireframes and final UI for the new features or products.
• Turn customer pains and complex requirements into bite-sized and actionable user-stories that is feasible to be implemented and tested within a well-defined 2-week sprint. Prioritise those with the highest business value to be implemented first.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop the core positioning and messaging for the product. Prepare product pitch points, feature benefits and sales collaterals to sales teams to enable them to engage potential customers and close sales for the product and product suite.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Be recognized as a leader in the product line, build and maintain relationship with the clients, and business stakeholders.
• Provide mentorship and leadership to team members in terms of product management knowledge, industry knowledge, best practices, communication and documentation skills.
• Source, seek, hire and fill skills and experience gaps among the product team members.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of current product management methodology, latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS:

• Bachelor’s or Master’s Degree in Computing, Engineering, Product Design or related field.
• Over 6+ years of related work experience in the domains of product management, business analysis, system analysis, system design, process reengineering and consulting.
• A proven track record of gap analysis, identifying market fit, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in product management, product lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of product management methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple products simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders. Proven ability to develop product positioning and effectively communicate them.
• Ability to influence various stakeholders and work closely with them to obtain buy-in.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Comfortable in working with a multi-disciplinary team that involves, process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and provide a hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is required to liaise with Chinese speaking clients and counterparts to understand their technical requirements.