Job Responsibilities

• Managing an organization’s incoming collections from members, ensuring proper accounting, and maintaining effective communication with members.
• Monitor accounts to ensure timely collections.
• Manage bulk issuance of subscription fee invoices and credit notes
• Ensure refund transactions are promptly and accurately accounted
• Follow up with members regarding overdue invoices.
• Respond promptly to members’ billing-related inquiries and issues.
• Reconcile incoming collections with outstanding invoices.
• Prepare regular reports on account statues, outstanding balances, and collection efforts.
• Support month-end closing activities by reconciling all AR subledger accounts.
• Support month-end, quarter-end and year-end closing processes
• Work closely with various internal departments to resolve collection discrepancies.
• Assist in internal and statutory audit
• Ensure compliance with financial policies and procedures.
• Handle any other ad-hoc tasks being assigned as required from time to time.

Job Requirements

• Bachelor’s degree in accounting, finance, or equivalent qualification.
• 2 to 3 years’ experience in Accounts Receivable or similar role.
• Preferably proficiency in Oracle Netsuite
• Proficient in MS Excel and strong data analysis skills.
• Ability to prioritize tasks and manage timeline.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Responsibilities:

• Analyze RFQs, clarify opportunities, and manage risks
• Prepare and submit compliant tenders (technical, quality, risk)
• Lead commercial and financial management (quotations, cost estimates, profit margins)
• Collaborate with project teams and management
• Prepare reports and presentations
• Ensure successful project handover and execution

Requirements:

• Minimum Diploma in Quantity Surveying or it's equivalent
• At least 5 years related experience in electrical work in building
• Familiar with High Voltage, Low Voltage and ELV
• Good leadership and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24121656

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Location: Tuas West

• Working hours: 08:00 to 17:45 (Monday to Friday)

Job responsibilities:

• Planning warehouse space
• Planning manpower resources
• Planning for efficiency in the warehouse - Using technology and innovation
• Responsible for profit and loss
• Answer customer queries on a day-to-day basis
• Attending KPI meetings with clients
• Planning training for the department
• Managing customer service officers
• Provide training for new employees
• Hands-On Approach
• Any other Duties assigned

Job Requirements:

• Experience in 3PL Operations
• Experience in warehouse operations and space utilization planning
• Proficient in planning of warehouse operations
• Proficient in manpower allocation planning and training
• Knowledge of TAPA, GMP, GDP, Halal, and other certifications
• Experience in risk assessment
• Knowledge of innovation and technology employment

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Assistant Warehouse Manager (Tuas)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Job Highlights

• Opportunity to Advance
• Near MRT Tanjong Pagar
• Flexible Working Hours

Job Description

• Maintain good relationship with charterers to provide professional market information to support their daily operations.
• Acquire a through understanding of key client's needs and requirement
• Recommend the logic of the chartering platform and tools based on the feedback from customers to make the matching more accurate and efficient.
• Monitor and analyze competitors and shipping market trends.
• Provide professional services to support the matching and post-fix vessel operating.
• Nomination for COA cargoes and work on spot shipment.

Job Specification / Requirement

• Ethical, fair and of high integrity.
• Understand the nature and demands of shipping industry in Chartering and Operatiions.
• In-depth knowledge of vessel chartering.

Creative Project Manager

Singapore Office

Are you a master multitasker with a flair for orchestrating creative brilliance? As our Creative Project Manager, you'll be the linchpin ensuring seamless coordination and workflow across creative, design, and development projects spanning print, events, and digital for one of our valued clients. Think of yourself as the maestro, bringing all the moving parts together to deliver exceptional results on time, every time.

Your Mission

In this role, you’ll juggle timelines, inspire collaboration, and bring structure to the ever-evolving world of marketing and creative production. Working closely with the Senior Creative Director and Client Partner, you’ll turn chaos into harmony, ensuring all teams work cohesively to meet objectives.

What You’ll Do

• Keep the Flow Moving: Plan and manage all work through the creative department, acting as the go-to for project progress.
• Master the Tools: Set up and manage projects in Workfront, ensuring smooth workflows and accurate task tracking.
• Sharpen the Details: Review creative briefs and project documents, ensuring clarity and accuracy, and request additional information when needed.
• Be the Scheduling Guru: Collaborate with key stakeholders to develop realistic project timelines and maintain them like clockwork.
• Refine the Process: Implement and maintain streamlined project management procedures, offering recommendations for improvement.
• Lead Communication: Host weekly status meetings and daily task updates, keeping everyone aligned and motivated.
• Manage Resources: Oversee team capacity, liaise with external service providers, and ensure freelancers and contractors stay on track.
• Stay on Top of Admin: Handle purchase orders, invoices, and ensure all work reports follow approval protocols.
• Build Bridges: Manage production and vendor teams, fostering collaboration and accountability across all stakeholders.

About You

You’re not just a task manager—you’re a relationship builder, a creative problem solver, and a motivating presence in the room. Here’s what you’ll bring:

• Experience: 6+ years in a similar role with a deep understanding of the creative process.
• Organizational Wizardry: Exceptional skills in planning, prioritizing, and multitasking.
• People Skills: A natural communicator and motivator who thrives in multi-language, multi-cultural environments.
• Problem-Solving Mojo: Logical thinking and a proactive, can-do attitude to tackle challenges head-on.
• Tech Savvy: Experience with Workfront or similar project management tools.
• Creative Edge: A solid understanding of print production and digital marketing processes is a bonus.
• Flexibility: Adaptability to meet shifting demands with confidence and composure.

Interested? Please apply!

EA #R2090960

Licence #11C4388

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

As a Project Manager, you will work on the top-of-mind strategic initiatives for the head of business, driving impact across business and technology areas. Topics will range from new product launches, organisational changes, business planning, infrastructure and footprint planning, internal communications, etc. You will work cross-functionally with stakeholders such as product managers, R&D leaders, sales and marketing functions, legal and PR, etc. You will be the quarterback on multiple work streams, driving forward the collaboration on key topics across the BytePlus organization.

Responsibilities

In this role, we are looking for someone who has the experience and passion to run strategic projects from the start to end:

- Be an end-to-end project owner, from planning, goal establishment, formulation, identification of dependencies, project progress tracking management, project delivery, quality control;

- Be able to identify project risk and actively manage them, manage project resources in terms of resource coordination and communication;

- Understand the needs of each team, propose solutions and drive forward implementation, as well as cross-functional collaboration;

- Lead the problem-solving and drive research when needed for business' strategic initiatives;

- Drive regular business performance summaries and business reviews with the leadership;

- Support the day-to-day team management activities such as budgeting, all-hands, recruiting, legal, PR, etc.

Qualifications

Minimum Qualifications

- Bachelor degree or above, computer or related professional background

- At least 5 years of working experience in project management / strategy management of go-to-market teams in a fast-paced environment

- Have experience working in a software / technology / cloud-related company, and managing projects from start to end

Preferred Qualifications

- Strong interpersonal and organizational skills

- Analytical and problem solving skills

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About H&B

Brand Custodians. Community Builders. Event Innovators.

H&B is an immersive storytelling and edutainment group that brings people closer to each other and to their passions through shared experiences. H&B has curated unique event campaigns and groundbreaking exhibitions that seamlessly blend arts, culture and technology. These include the Fullerton Concours d’Elegance, Southeast Asia’s first-of-its-kind premier celebration of the automobile, and Dale Chihuly: Glass in Bloom, Dale Chihuly’s first major garden exhibition in Asia amid the COVID-19 pandemic. H&B also organised the highly-raved Van Gogh: The Immersive Experience, the first in Southeast Asia. Today, H&B looks to bring its brand of ingenuity and originality to the rest of Asia.

About the Role for Event Project Operations:

• Establishes, implements, and communicates the strategic direction of the organization's operations division.
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution across department self-run shows/event projects.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources.
• Reviews and cost-control reports, cost estimates, and staffing requirements for shows/projects.
• Handles and manages events budget costings
• Adequate knowledge of License application is a must.
• Ensure events follow local security, Workplace Safety and Health regulations. (Bizsafe Certified)

Pre-Show/Event Opening:

• Coordinate venue preparations in advance of show/event openings, including site planning, permitting, pre-construction, utilities, and vendor procurement for docents, security, local management, and cleaning.

During Show/Event:

• Provide support to onsite staff to ensure the maintenance of high levels of customer service.
• Support continuous training for staff members and oversee staff management activities.
• Support the maintenance of show site facilities, including electrical, network, ACMV, and rooms handed over by venue partner.
• Exercise budget control measures throughout the duration of the show/event project.

Skills and Experiences:

• Strong leadership, interpersonal and organizational skills
• Proven Planning and Coordination skills
• Driven problem solver, always looking for the most efficient and cost-effective solution
• Good Communication skills, including fluency in spoken and written English
• Ability to work independently, take initiative, set priorities and support company objective
• Might need to travel for projects in ASEAN

Requires to be PMP certified.

Key Responsibilities:

• Strategic Visionary Leadership: Architect and implement holistic supply chain strategies to align with and propel overarching business goals.
• Operational Mastery: Direct end-to-end supply chain functions, including procurement, logistics, inventory optimization, and distribution, ensuring unparalleled efficiency and flawless execution.
• Vendor Ecosystem Optimization: Forge and sustain high-value partnerships with strategic suppliers, negotiate impactful contracts, and uphold stringent quality standards.
• Proactive Risk Governance: Identify systemic vulnerabilities and deploy innovative, preemptive measures to safeguard supply chain resilience.
• Insight-Driven Optimization: Harness advanced analytics and data intelligence to refine workflows, elevate operational efficiency, and amplify key performance indicators (KPIs).

Qualifications:

• Academic Excellence: Bachelor’s degree in Supply Chain Management, Logistics, or a related discipline (Master’s degree or MBA is highly advantageous).
• Executive-Level Expertise: Over 10 years of progressive experience, including a minimum of 5 years in senior leadership capacities, driving complex supply chain operations.
• Global Supply Chain Proficiency: In-depth knowledge of international supply chain ecosystems, ERP platforms, and cutting-edge procurement methodologies.
• Leadership Acumen: Demonstrated excellence in strategic leadership, high-stakes negotiation, and critical decision-making.
• Industry Expertise: Proven track record in [specific industry or sector, if applicable], with a deep understanding of its unique supply chain dynamics.

Job Description

Strategic Marketing & Brand Management

• Develop and oversee marketing strategies to build brand awareness and drive enrolments.
• Conduct market research to identify trends, target audiences, and competitor activities, shaping effective marketing plans..
• Collaborate with global, regional, and cross-functional teams to align strategies and share best practices

Digital Marketing & Content Creation

• Oversee the creation of digital assets, including website content, social media posts, online ads, and engaging multimedia materials.
• Develop creative content, such as blogs, videos, and infographics, tailored to target audiences.
• Collaborate with the creative team to produce impactful marketing collateral.

Event Planning & Community Engagement

• Plan and manage promotional events, open days, webinars, and workshops to showcase programmes and engage participants.
• Coordinate pre- and post-event marketing efforts, including promotions, registrations, and follow-ups.

Franchisee Support

• Support franchisees with tailored marketing campaigns to enhance local enrolments.
• Provide tools, resources, and data-driven recommendations to improve franchisee marketing success.

Analytics & Performance Reporting

• Monitor, analyze, and report on campaign performance, providing actionable insights for optimization.
• Track ROI and effectiveness of marketing initiatives, recommending innovative strategies for continuous improvement.

Requirements

• Degree in Mass Communications, Marketing, or a related field
• Minimum 10 years’ relevant experience, preferably in the education sector
• Meticulous, self-motivated, able to multi-task and work under pressure
• Has hands-on experience with graphic softwares (Adobe Photoshop and Adobe Illustrator)
• 6 days work week
• Must be fluent in both English and Chinese

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for an experienced and empathetic Customer Service Manager to lead and elevate our customer support operations. This role is critical to ensuring a seamless and positive experience for all customers, reflecting Sunnystep’s commitment to comfort, sustainability, and exceptional service. The Customer Service Manager will oversee a team of support specialists, manage customer inquiries, and implement strategies to enhance satisfaction and loyalty.

You will also be responsible for:

• Customer Service Leadership
  Develop and implement a customer service strategy aligned with Sunnystep’s brand values and business goals.
  Lead, mentor, and motivate the customer service team to deliver exceptional support.
  Set and monitor performance metrics to ensure high-quality service and operational efficiency.
• Customer Support Operations
  Oversee daily customer interactions across all touchpoints, including email, phone, live chat, and social media.
  Handle escalated customer concerns with professionalism and a solutions-oriented approach.
  Ensure prompt resolution of customer issues, maintaining a balance between customer satisfaction and business needs.
• Customer Feedback and Insights
  Collect and analyze customer feedback to identify pain points and opportunities for improvement.
  Collaborate with cross-functional teams to address recurring issues and enhance the customer journey.
  Advocate for the customer by sharing insights that guide product development and service improvements.
• Process Optimization
  Continuously improve customer service processes, workflows, and tools to enhance efficiency and effectiveness.
  Implement systems for tracking and reporting customer service KPIs, such as response time, resolution time, and satisfaction scores.
  Ensure compliance with company policies and procedures in all customer interactions.
• Training and Development
  Develop and deliver training programs to upskill the customer service team on products, brand values, and customer engagement techniques.
  Foster a culture of continuous learning and professional growth within the team.
  Keep the team updated on new product launches, policies, and processes.
• Technology and Tools Management
  Evaluate and implement customer support software and tools to streamline operations.
  Ensure the team leverages CRM systems to maintain accurate records of customer interactions.
  Stay updated on emerging trends in customer service technology to recommend enhancements.

We would want to speak with you if you are / have –

• Experience: 5+ years in customer service, with at least 2 years in a leadership role. Experience in footwear, retail, or lifestyle brands is a plus.
• Customer-Focused: Deep understanding of delivering exceptional customer experiences and building customer loyalty.
• Problem-Solving: Strong ability to resolve issues effectively and efficiently.
• Leadership: Proven track record of managing and developing high-performing teams.
• Communication: Excellent verbal and written communication skills, with the ability to convey empathy and professionalism.
• Technical Skills: Familiarity with customer support tools (e.g., Zendesk, Salesforce, or similar) and analytics platforms.
• Education: Bachelor’s degree in Business, Communications, or a related field preferred.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Company Description

INL is a full-service creative agency with offices in Switzerland, UK and Singapore, offering exceptional customer service and striving to exceed international customers' expectations. We offer branding proposals, product launches, digital activity and in-store communication, print advertising and public relations, literature and direct mail, exhibitions, events, and the localization of materials. As part of BBN, the biggest B2B agency, we have access to more than 27 countries and thousands of specialists. INL offers a personalized approach with quick turnaround time and guaranteed top-notch quality.

Role Description

This is a full-time solo contributor role for an Senior Account Executive / Manager located in Tampines, Singapore. The Senior Account Eexecutive / Manager will be responsible for understanding clients' business objectives and developing strategic plans, managing project timelines and budgets, cultivating and maintaining strong client relationships, collaborating cross-functionally with internal and external teams, and ensuring outstanding delivery of services to clients.

Qualifications

• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Ability to think creatively and strategically to identify and solve problems
• Experience in managing client relationships and project timelines/budgets
• Ability to work independently in a self starter environment
• Understanding of branding, marketing, and advertising principles
• Knowledge of the digital media landscape and social media platforms (agency background)
• Bachelor's degree in Business, Marketing, Communications, or related field

Job ID: 19461

• Location: Raffles Place , Tanjong Pagar
• Working hours: 8.45am – 5.45pm
• Salary: up to $5,000 (Depending on experiences)

Job Description

Our client is a Japanese electronics manufacturer with products that serve clients in industries from semiconductor to construction. They are looking for an experienced Assistant Sales Manager to eventually lead the sales team and expand their market share in the region.

Sales Activity:
o Frequently report and share own activity to sales manager and General manager.
o Study strong point and make presentation.
o Get appointment with customer, visit customer, and introduce client's product.
o Understand customer needs and propose suitable product.
o Discuss current customer demand and prepare sales forecast by each item and able explain it
o Based on customer forecast, request purchase team to prepare product.
o Discuss and negotiate price and delivery schedule with customers.

o 70% farming and 30% hunting

Marketing:
o Frequently share and report own activity to sales manager and General manager.
o Survey ASEAN market and find new potential customers.
o Get information from friends or exhibition or related companies or SNS for related industrial.

Account receivable collection:
o Check account receivable if needed.

Job Requirement

- Must have a skill in numbers, basic math knowledge.
- Must have excel skill (to manage own sales result and forecast), Prefer to have experience working at manufacturer industry.
- Experience distribution management
- More than 2 Years of experience working at Japanese company as a sales person is preferred.
- Frequency of travel (Asean), roughly once a month

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19461, Assistant Sales Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

PURPOSE

Minimize and mitigate the risk and protect the organization’s information against a variety of cyberthreats (cyberattacks; theft or corruption from within; etc.), in line with FWD’s risk enterprise risk management framework.

KEY ACCOUNTABILITIES

• Works with IT teams and business functions to make sure that security tools and monitoring applications are compliant with security standards.
• Ensure IT operations and activities comply with Information Security standards set by FWD Group and regulatory standards as required by the Monetary Authority of Singapore (MAS).
• Analyze periodic vulnerability scan reports and collaborate with IT and business stakeholders to remediate identified vulnerabilities promptly. Monitor security patches, updates, exceptions and ensuring timely application across the organization’s systems.
• Analyze hardening configuration reports and collaborate with different stakeholders to remediate identified gaps. Monitor compliance and track exceptions as needed.
• Review and analyze data generated from other Information Security tools and follow-up for remediation action.
• Investigate security alerts and incidents, analyze root causes, and track corrective actions to closure.
• Assist in developing and enforcing security policies, standards, and guidelines.
• Analyze and collaborate with different stakeholders ensure security metric data is complete and accurate.
• Perform periodic Information Security controls as per FWD policies and regulatory compliance bodies (such as hardening configuration review, log reviews, user access review, etc.)
• Collaborate with Group Information Security Team on the various Information Security projects initiatives.
• Collaborate with business functions to ensure employees are aware & trained about cybersecurity issues & practices.
• Other Information Security tasks as required.

QUALIFICATIONS / EXPERIENCE

• Diploma or Degree in IT, Computer Science or equivalent
• At least 5 years experience
• Relevant certifications (e.g., CC, CISSP, CISM, CEH) or strong desire to obtain those certifications are advantageous.

KNOWLEDGE, SKILLS & ABILITY

• Strong analytical skills, attention to detail, and problem-solving abilities.
• Technical skills and hands-on experience with Information Security related solutions considered an asset.
• Good understanding of Cyber Security, IT networking, Windows OS, technical troubleshooting, and problem solving.
• Awareness and understanding of common exploits and vulnerabilities, system hardening and cloud architecture.
• Good communication and analytical skills.
• Sound knowledge of Information Security management frameworks and guidelines such as NIST, ISO 27001, CIS baselines & best practices.

To ensure that company policies and procedures are maintained and implemented at all times while continuously seeking ways to improve, refine, and modify procedures.  Manage and coordinate all shop drawings, field drawings, and all other project details with general contractor.  Prepared claim for RC and ARCH works.  Prepared quantity rebar, formwork, concrete, for foundation and column and beam and slab  Prepared BBS for foundation and column and beam and slab  Prepared inspection report before casting.  Reviewing methods of statements, specifications, and standards of materials.  Attend daily and weekly progress meetings and update the progress report for the client.  Attend the weekly technical meeting to discuss technical items and prepare MOM.  To attend weekly interface meetings to address interface items amongst other interface contractors.  To coordinate the workload and distribute the work amongst the supervisors.  Planning Project Schedule & coordinate with subcontracts Incoming Inspection – Raw Material.  Preparation of MOM for RC and ARCH Works.  Preparation of SWP and RA for RC and ARCH Works.  Resolve any issues that arise during the course of the project.  Directing the construction process from the conceptual development stage through final construction, making sure that the project gets done on time and budget with required quality while maintaining the highest safety standards.  Supervising a team of professionals and ensuring suitable deployment and timely availability of manpower (designers and Supervisor).  It took several measures, such as quality requirements specific to codes and norms, requirements for safe operations during execution, and an effective plan of resources to ensure that the project was in line with the requirements specified by clients.  Played a key role in cost control through close monitoring of control measures.  Ensure all engineering tasks are on budget, schedule and scope of work.  Allocation of various tasks to fit out sub-contractors.  Responsible for reviewing areas over budget with purchase department and manpower working under them.  Arrange Third Party Inspections (pull out test).  Ensure the safety, quality @ all time during construction.

Key Responsibilities:

• Project Planning: Develop project objectives, goals, and implementation plans.
• Team Management: Assemble and manage cross-functional teams, including consultants, developers, and technical infrastructure experts.
• Scope Definition: Work with stakeholders to define project scope, deliverables, and milestones.
• Budget and Resource Management: Manage project budgets, allocate resources, and monitor progress.
• Risk and Issue Management: Identify, assess, and mitigate project risks and issues.
• Timely Delivery: Ensure projects are completed on time and within budget.
• Status Reporting: Regularly report project status to relevant stakeholders.

Requirements:

• Education: A relevant degree (Bachelor's or Master's) in Computer Science, Business, Engineering, or related fields.
• Multilingual skills and general project management. The key work is stakeholder management, scope management, schedule management, integration management, quality management.
• Having exposure to SAP, Azure is desirable.
• Agile Methodology and Scrum Framework: - Proficiency in Agile project management methodologies, including Scrum. Adaptability and responsiveness are essential for successful SAP project delivery.
• SAP Modules (At least one of the modules FICO/SD/MM/PP): - Experience on one of these SAP modules.
• Change Management: - Implement structured change management processes to handle updates and modifications smoothly. Consider methodologies like ADKAR for effective change management.
• Risk Management: - Identify, assess, and mitigate project risks related to SAP implementations. Proactively manage potential challenges.
• Stakeholder Engagement: - Effective communication and collaboration with stakeholders, including business users, technical teams, and executives.
• Project Planning: - Develop clear project objectives, goals, and implementation plans. Ensure alignment with business needs and optimization of processes.
• Budgeting and Forecasting: - Manage project budgets, allocate resources, and monitor financial aspects throughout the project lifecycle.
• Quality Assurance: - Implement quality control measures to ensure project deliverables meet standards and expectations.
• Resource Allocation: Efficiently allocate project resources.
• Financial Management: Monitor project finances and adherence to budget.
• Risk Management: Identify and address project risks.
• Time Management: Ensure timely project delivery.
• Strategic Thinking: Address operational and strategic aspects of project management.
• Architecture Awareness: Understand SAP architecture and integration.
• Soft Skills:- Leadership and Mentorship Abilities: Guide and inspire team.

Desired Experience:

• Overall 15+ years in managing SAP projects of SAP Project Management Experience
• Minimum 10+ yrs of experience in Developing a comprehensive project plan, involve stakeholders, and allocate resources, estimating time and effort required for the SAP projects.
• Minimum 5+ yrs of experience in using Project Management Tools and Techniques.
• Experience: Proficiency in managing SAP projects, understanding the full project life cycle.

Certifications:

• Consider certifications such as PMP, SAP, PMI, ITIL, or other relevant project management credentials.

Main Responsibilities:

• Assess organizational needs and design inclusion and empowerment programs in full collaboration with HR to ensure that these initiatives are aligned with the company’s broader HR strategy,
• Lead the execution of these programs, ensuring that strategies are implemented effectively and deliver real value to the organization.
• Tailor these programs to meet the needs of different regions, ensuring that local cultural nuances are respected while fostering global cohesion, ensuring that employees from diverse nationalities feel supported and empowered.
• Lead the design, execution, and facilitation of other internal events that promote inclusion and collaboration.
• Facilitate workshops, interventions, and events that focus on experiential learning, allowing employees to engage with practical, hands-on activities where theory is embedded in action.
• Encourage a culture of experimentation, where employees can take small steps, make progress, and learn through real-world application
• Provide coaching and mentoring to employees at all levels, using a systems thinking approach to help them navigate complex challenges and grow both personally and professionally.
• Use storytelling as a tool to make abstract concepts relatable and actionable, fostering alignment and enthusiasm across different teams and functions.
• Utilize your external network to build relationships with local businesses, thought leaders, and organizations in Singapore, identifying opportunities for collaboration
• Supervise the Organization all events like tech talks and inspire talks, CSR activities, team building events especially sportive ones and the annual DnD (Diner and Dance)
• Help in the organization of other transversal events organized by the departments (ex Hachackton, inclusion/onboardings days, …)
• Coordinate with the head of communication to ensure the proper communication is done on these events
• Coordinate with the other entities in Singapore or with Head office for organizing transversal events

Legal and Regulatory Responsibilities:

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.
• Make sure all the activities and expenses follow the local rules, with a particular attention to the procurement ones.

Qualification and Profile

• Systems Thinking & Complexity Management: Strong ability to understand and address the interconnected challenges within a diverse organization, designing programs that solve both immediate and long-term issues.
• 10 years of experience in Program Design, Execution, and Facilitation: Proven experience in not only designing but also executing and facilitating empowerment and inclusion programs, with a focus on experiential learning where theory is applied through hands-on activities.
• 5 years of expeirience in Management 3.0, Solution-Focused & Host Leadership: Experience in applying Management 3.0, solution-focused approaches, and host leadership principles to foster collaboration and autonomy.
• Proven track record in Workshop & Learning Program Design: Expertise in designing and facilitating workshops and learning programs from various schools of thought, emphasizing practical application and employee engagement.
• Coaching & Mentoring: Skilled in coaching and mentoring employees from diverse backgrounds, fostering personal and professional growth, and helping individuals navigate complex challenges.
• Public Speaking & Storytelling: Exceptional communication skills, including the ability to inspire and engage diverse audiences through public speaking and storytelling.
• Cultural Awareness & Inclusion: Deep understanding of how to foster a culture of inclusion that respects and celebrates the diversity of more than 20 nationalities.
• Organizational Development (OD): A background in organizational development is a plus, particularly in designing interventions that support employee engagement and organizational change.
• Your ability to connect with people from all levels of the organization, as well as the external business community, will be critical to the success of this role.
• Ability to work under pressure and prioritizeactivities to deliver results
• Effectiveness at decision making and dealing with issues
• Ability to cooperate and work across disciplines and with other departments
• Must have related experience in Banking/ Finance industry.

Next Step

Click "apply" or send resume to Grace Chen - [email protected]

EA LIcence No.91C2918 | Personnel Registration No. R1329706

Our client is a leading provider of innovative solutions in the tech industry, dedicated to helping businesses thrive in a digital world.

They are looking for a marketer to join their International Marketing organization in SEA region, which focuses on building awareness and understanding of company's positive contribution through product and program awareness in SEA.

Job Responsibilities:

• Coordinate a variety of brand and growth initiatives targeting diverse audiences across multiple markets, collaborating with cross-functional teams.
• Support the execution of integrated marketing communications efforts spanning digital, social, traditional media, and events to reinforce key narratives and impact stories.
• Drive the process of sharing results and fostering a learning agenda from campaigns and initiatives throughout the organization.

Job Requirements:

• Bachelor's degree or equivalent with min 5 years experience in consumer marketing from tech companies.
• Proven track record of successfully launching integrated marketing campaigns targeting a broad consumer base.
• Possess operational expertise in overseeing day-to-day activities of integrated marketing campaigns, including budget management, creative development, media planning, asset delivery, social media management, and event coordination.
• Demonstrated experience collaborating with external companies (partners, agencies, vendors, retailers) and cross-functional teams.
• Proven track record of executing integrated marketing campaigns (online/offline advertising, web, events) that have driven tangible results.
• Ability to design and deliver marketing solutions leveraging insights and analytics effectively.
• Experience thriving in a self-starter, fast-paced, and evolving environment.
• Should have good communication skills and speak fluently in Tagalog language since the candidate needs to work for Philippine market and have a strong understanding of Philippine culture.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Job Description

• Generation of operational reports and analysis of statistics.
• Daily/Monthly operations report update
• Responsible for revenue computation and fee refund.
• Ensure invoices, bank processing schedules are executed timely.
• Processing of billing and internal orders
• Maintain administration records and co-ordinate with Finance for relevant accounting matters.
• Ensure the accuracy of records entries and proper documentation.
• PR, PO and Invoice putting up, signature endorsements and payment follow up
• Admin Duties for Operations
• Monitor, check and report timely updates of operations records in system (e.g report missing records)
• Monitor operational documents are in compliance to established Standard Operating Procedures (SOPs)
• Keep proper records and maintain filing system of the above assigned duties.
• Other administrative duties as and when assigned.

REQUIREMENTS

• Min. Educational Level, “A”/ “O” Levels, Diploma or equivalent.
• Proficient in Microsoft Office, especially Excel.
• At least 1 year in Clerical/Administrative Support or equivalent.
• Meticulous in handling figures with good eye for details.
• Strong sense of responsibility and positive working attitude.
• Possess good inter-personal communication skills.
• Able to work independently with minimal supervision.

MAIN PURPOSE

Reporting directly to the Regional PC Director, he/she will co-develop SEA region-specific strategy and communication mixes for the Hair Care Business Unit (Tsubaki, FINO Ma Cherie), as well as to drive new initiatives for white space brand launches. The team is responsible for driving and delivering brand strategy & communication toolkits with a strong focus to win in EC. The role includes visibility to senior stakeholders.

KEY RESPONSIBILITIES

COMMUNICATION DEVELOPMENT

• Develop digital & E-Commerce communication toolkit and trade proposition for APAC region
• Lead the development of regional integrated (360) brand communication assets with a major focus in Digital and Ecommerce
• Represent SEA interests to Global brand team & ensure that new innovations and communications fulfil SEA needs
• Manage overall brand budget for testing & toolkit development

BRINGING THE BRAND DNA TO LIFE AT REGIONAL APAC LEVEL

• Identify competitor assumptions and responses, Customer/channel priorities, Price/value guidelines, and the optimization of shopper and consumer insight at a regional level and ensures it feeds into the Global Brand Strategy
• Works with 8 Local Affiliates to translate the Brand DNA into Brand Marketing Plans.
• Provides clear execution guidelines to inspire
• Develop brand strategy (product, pricing, place, promotion) for SEA region

WHITE SPACE EXPANSION STRATEGY

• Identify & lead white space growth for Hair Category area expansion in the region (including current & new brands)

KEY INTERFACES

• Reports to Regional Personal Care Director
• Assists APAC CMO / SEA President
• Partners with the 6 Local Marketing teams in the SEA cluster
• Partners with the Global Brand Holder team in Japan
• Overall lead for Project Team: Manage cross functional teams such as Ecommerce, Finance, Supply Chain and R&D/Regulatory, where required
• Creative agencies, Digital agencies and other 3rd party suppliers: OTIF mix creations

REQUIREMENTS

• Minimum 5 years-experience in a Brand Marketing Role within FMCG. Preference for beauty/ personal care (especially in hair care) experience
• Experience in Regional or Global Marketing Mix Development for brand(s)
• Experience & knowledge in SEA

SKILLS SET

• Keen eye and passion for beauty / skincare / haircare and brand management
• Interest in developing product concepts, product innovation and brand communications
• Strategic thinking to solve business issues: ability to zoom in and out, sound attention for details with focus on big picture
• Growth mindset: Energized to navigate nuances, competitor trends to deliver business growth
• Entrepreneurial mindset: Strong bias for action, embrace start-up mindset in an MNC Joint Venture environment and comfortable experimenting
• Ability to work well with stakeholders of different nationalities, based in different geographies
• Flexibility to travel when required