Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Responsibilities

• Coordinate Global Marketing Science activities and operations to secure efficiency and compliance with company policies that includes contract management and payments processing.
• Own administrative tasks, ensuring team has adequate support to work efficiently.
• Support budgeting and expenses reporting.
• Coordinate meetings with different internal and external stakeholders, cross-team events and business trips.
• Manage complex calendar.
• Project manage Marketing Science on-boarding initiatives.
• Plan and execute team offsites and strategic planning sessions.

Qualifications

• 5+ years experience in project coordination role.
• Possess great organizational skills.
• Exceptional verbal and written communications skills.
• Impeccable attention to detail
• Has managed billing or procurement processes
• Any experience working across organizations that focus on measurement or research is a plus

Job Responsibilities:

1. Sales & Retail Support: Meet sales targets by promoting and selling beauty products.
2. Product Knowledge: Stay informed about skincare products and trends to provide expert advice.
3. Customer Assistance: Help customers with their skincare needs and recommend suitable products.
4. Demonstrations: Show customers how to use skincare products through demonstrations.
5. Customer Relationships: Build good relationships by following up on their skincare needs.
6. Teamwork: Work with your team to provide a great shopping experience.

Requirements:

• Experience in the beauty or skincare industry, with a focus on sales and customer service.
• Leadership qualities with the ability to mentor and guide junior staff.
• Ability to meet sales targets and work in a fast-paced retail environment.
• A genuine interest in the beauty industry and keeping up with trends and innovations.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.

Job Overview:
We are looking for an IT Support Intern (Part-time/Full-time) to assist our team with everyday troubleshooting and configuration tasks. This role involves providing on-site technical support for staff, coordinating device repairs (e.g., Apple Store visits), and addressing routine issues at our retail locations.

Responsibilities:

• Respond to and resolve basic IT issues, including hardware, software, and network troubleshooting.
• Assist with routine tasks such as device reboots, marketing screen troubleshooting, and system configurations.
• Support staff with account setups, password resets, and other common IT needs.
• Bring devices to repair centers and ensure their timely return.
• Maintain IT asset inventory and provide documentation.

Requirements:

• Ability to commit 3-6 months.
• Pursuing a degree in IT, Computer Science, or a related field.
• Familiarity with Windows, Mac, and basic networking concepts.
• Strong problem-solving skills and customer service orientation.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt quickly.

ABOUT THE TEAM:

QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and maintainability. We explore and research a wide range of technologies and methodologies including debugging tools, dependencies mocking, automated test generation and execution, grey-box testing, and CI/CD, to see how they can be meaningfully applied to each project and achieve the highest quality outcome in a timely manner.

JOB DUTIES:

• Responsible for quality assurance and version iteration testing to ensure functional quality of the final products.
• Responsible for the design, execution, and standardisation of non-functional tests and checks (performance, maintainability, etc) based on different product needs and user needs.
• Participate in long-term quality promotion work, including defect tracking, root cause analysis, version quality analysis, project reviews, etc.
• Explore and investigate various technologies, methodologies, and/or processes for improvement of software projects’ quality and/or overall test quality and efficiency.

JOB REQUIREMENTS:

• Bachelor’s degree or higher in computer science or any related field.
• 2+ years of experience in quality assurance for software products.
• Proficiency in Python 3.
• Proficiency in testing software using Mysql, Clickhouse, Kafka, or other similar data technologies.
• Familiar with database usage concepts and performance verification.
• Good communication skills and problem-solving abilities.
• Fluency in both English and Mandarin as a working language to to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Priority will be given to those who meet the following conditions:

- Experience with grey-box or white-box testing

- Experience with performance tests on software heavily working with database operations

ABOUT THE TEAM:

QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and maintainability. We explore and research a wide range of technologies and methodologies including debugging tools, dependencies mocking, automated test generation and execution, grey-box testing, and CI/CD, to see how they can be meaningfully applied to each project and achieve the highest quality outcome in a timely manner.

JOB DUTIES:

• Responsible for quality assurance and version iteration testing to ensure functional quality of the final products.
• Responsible for the design, execution, and standardisation of non-functional tests and checks (performance, maintainability, etc) based on different product needs and user needs.
• Participate in long-term quality promotion work, including defect tracking, root cause analysis, version quality analysis, project reviews, etc.
• Explore and investigate various technologies, methodologies, and/or processes for improvement of software projects’ quality and/or overall test quality and efficiency.

JOB REQUIREMENTS:

• Bachelor’s degree or higher in computer science or any related field.
• 2+ years of experience in quality assurance for software products.
• Experience in at least one of the following areas:

- Automation test framework design and implementation

- Performance test design and execution

- Design and implementation of any testing tool

• Proficiency in at least one of the following programming languages: JAVA, Python 3.
• Proficiency in usage of Mysql, Redis, Kafka, or other similar data technologies.
• Good communication skills and problem-solving abilities.
• Fluency in both English and Mandarin as a working language to to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Priority will be given to those who meet the following conditions:

- Experience with grey-box or white-box testing

- Experience working with software that hosts large traffic or data volumes

Experience Level: Entry-Level (0-2 years of experience preferred)

Job Summary:

We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing systems. This role is perfect for someone with a passion for technology and a desire to help others.

Key Responsibilities:

• Provide technical support to end users for hardware, software, and network issues.

• Troubleshoot and resolve issues related to video conferencing systems (e.g., Zoom, Microsoft Teams).

• Assist with the setup, configuration, and maintenance of video conferencing equipment.

• Conduct training sessions for end users on video conferencing tools and best practices.

• Monitor and maintain IT infrastructure to ensure optimal performance.

• Document and track support requests and resolutions using a ticketing system.

• Collaborate with other IT team members to resolve complex technical issues.

• Stay updated with the latest technology trends and best practices in end user support and video conferencing.

Qualifications:

• ITE or diploma in Information Technology, Computer Science, or a related field.

• 0-2 years of experience in IT support or a related role .

• Strong knowledge of video conferencing tools such as Zoom and Microsoft Teams

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Customer-focused with a positive attitude and a willingness to learn.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Friendly and collaborative work environment.

Job Title: Data Security Specialist
Location: Singapore

About Us

We are a fast-growing IT technology startup that thrives on innovation and agility. We specialize in delivering cutting-edge solutions that empower businesses to harness the power of technology. We are seeking a highly skilled and detail-oriented Data Security Specialist to join our team. The ideal candidate will be responsible for safeguarding our organization’s data and ensuring its integrity, confidentiality, and availability. The Data Security Specialist will work closely with IT teams and other departments to design, implement, and manage security measures that protect sensitive information from unauthorized access, breaches, and threats.

Key Responsibilities

1. Develop Data Security Strategies

· Design, implement, and maintain data security policies and standards in compliance with international and Singapore-specific regulations (e.g., PDPA).

· Establish encryption protocols, access controls, and audit logging mechanisms to ensure the confidentiality, integrity, and availability of sensitive data.

2. Build Security Systems

· Design secure architectures for internal systems and cloud environments to protect against threats like DDoS attacks and data breaches.

· Manage compliance processes for certifications such as ISO 27001 and SOC 2.

3. Threat Management

· Conduct risk assessments, vulnerability scans, and penetration testing to identify and address potential security gaps.

· Monitor network traffic, logs, and event data to respond to and resolve security incidents promptly.

4. Training and Awareness

· Conduct security training sessions for internal teams to raise awareness about best practices.

· Create and maintain security-related documentation and guidelines.

5. Technical Collaboration and Support

· Collaborate with cloud architects and development teams to ensure security is embedded in system designs.

· Evaluate and integrate third-party security tools (e.g., SIEM, IAM).

Qualifications

• Bachelor’s or Master’s degree in Information Security, Computer Science, or a related field.
• At least 3 years of experience in data or network security roles.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their security features.
• Expertise in encryption algorithms (e.g., AES, RSA) and security protocols (e.g., SSL/TLS).
• Proficiency in SIEM tools (e.g., Splunk, QRadar), firewalls, WAFs, and IDS/IPS systems.
• Hands-on experience with risk assessment and penetration testing.
• Certifications (Preferred): CISSP, CISM, CEH, CCSP.
• Soft Skills: Excellent communication skills, with the ability to drive security practices across cross-functional teams.

Key Competencies

• Strong problem-solving skills with a startup mindset.
• Excellent communication and collaboration abilities.
• Ability to adapt to a fast-paced and evolving environment.

Primary Job Responsibilities

• Source candidates using a variety of creative, cost-effective, and diverse methods including direct sourcing, networking, and internet research
• Create and implement outbound recruiting plans to proactively approach prospective candidates and talent pools
• Use analytical, data-driven sourcing strategies to produce effective and efficient search results
• Market and sell the Red Hat's message in a compelling way to top talent
• Develop the Red Hat employment brand in the external marketplace
• Understand and monitor our competition and be able to report market recruitment trends

Required Skills

• Minimum 3 years’ experience engaging and recruiting technical talent in ASEAN
• Experience with a variety of sourcing techniques
• Solid experience with professional social media tools like LinkedIn
• Ability to think like a marketer and create unique and effective marketing campaigns to select talent communities
• Ability to thrive in a team-based, dynamic, collaborative, and fast-paced environment
• Proactive attitude with a demonstrated ability to inspire and persuade people with a consultative approach

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Purpose of Role:

Destination Services is mainly based on the welfare policies provided by the company, providing relocation services for cross-border transfers, new hire employees, and international assignments. This role is to support the regional destination service lead in APAC, in all potential operations matters for day to day work, as well as accompanying project work for the function.

Responsibilities:

• Detailed monitoring of the Destination Services Tracker to ensure that the data collection is robust, vendors are keeping to SLAs, and spotting any errors.
• Ensure that service delivery of services from vendors is of high quality (meeting the standards made clear via internal documentation), as well as ensuring that communication in internal communication platforms is clear, concise, and meeting documentation standards for proper audit trails and record keeping.
• Spot checks factual accuracy and guidance in internal communication platforms, and escalates to the regional Destination Services Lead (DSL) if there are any issues that need to be addressed.
• Be the first point of contact for employees reaching out for clarification internally, as well as to bring escalations and deeper questions to DSL for further investigation.
• Assist with data review projects as needed.
• Responsible for editing and translation of new Destination Service Guides for all APAC locations, and support quarterly review cycle as needed.
• Review various systems of record for accuracy, and communicate with suppliers/HROP/and other stakeholders as needed
• Assign new cases to the vendors, including monitoring for data accuracy and ensure timely follow up of all services once authorized
• Answer base level queries from vendors/employees.
• Support as 2nd pair of eyes for DSL, for daily casework.

Minimum requirements:

• Bachelor's degree or above
• More than 3 years of work experience in a relevant HR/Process Operations field.
• Proficient in Excel (vlookup/hlookup/conditional formatting/pivot tables/etc) or other data processing tools
• Good experience in reconciliation and data analysis, with good communication skills and proactive service awareness.

About SpoonX Marketing Agency powered by Zaihui 再惠:

• Founded in 2015 and headquartered in Shanghai, Zaihui simplifies and amplifies business growth with all-in-one SaaS, Content, and Influencer Marketing solutions.
• With close to a decade of experience serving over 28,000 brands in China and a solid funding track record.
• Zaihui entered the Singapore market in 2022 endorsed by the Economic Development Board’s Tech@SG program and under the name SpoonX.
• We are currently focused on selling social media and influencer marketing services for the Southeast Asian region, with Singapore as the overseas regional headquarters.

About This Role:

At SpoonX, we thrive on creativity and innovation. We're looking for a Multimedia Specialist who’s eager to grow, enhance their skills, and contribute to exciting projects across social media, branding, and client campaigns. If you’re a versatile, detail-oriented creative with a knack for storytelling, we want you to join our team!

Responsibilities:

Video Production

• Plan, film, and edit videos for social media and client campaigns.
• Operate video equipment and manage simple lighting/audio setups.

Photography

• Capture high-quality stills for promotional use, events, and product branding.
• Edit photos using Lightroom and Photoshop to meet brand aesthetics.

Post-Production

• Edit and color-grade videos in Adobe Premiere Pro.
• Add basic motion graphics using After Effects (training available if needed).

Creative Collaboration

• Work with the creative team to brainstorm and execute ideas.
• Stay updated on content trends, especially for platforms like TikTok and Instagram.

Requirements:

• 2–4 years of experience in videography, editing, and photography.
• Proficient in Adobe Premiere Pro, Lightroom, and Photoshop (bonus: After Effects).
• Familiarity with operating professional cameras (e.g., Sony, Canon).
• A creative thinker with a passion for visual storytelling.
• Strong organizational skills to manage multiple projects and meet deadlines.
• Positive attitude and a willingness to learn new techniques.

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS successfully manages maintenance, engineering and logistics requirements of modern airlines. To strengthen our position at the forefront of this global market, we are looking for dedicated employees who would like to work in a fascinating international environment with more than 200 customers worldwide.

Swiss AviationSoftware AG Singapore branch implements the software package AMOS and provides other services for the maintenance of the software in APAC region.

We are looking for a skilled and motivated Data Integration specialist for our Singapore office to support our customers throughout the data migration activities of their AMOS implementation projects as well as for data integration and data analytics projects.

Tasks

The main focus of this position is:

· Guide and support new customers within the data migration work-stream.

· Provide configuration and troubleshooting expertise for the setup of interfaces and system integration.

· Support customer troubleshooting and problem-solving during data verification and interface testing.

· Develop relevant KPIs and work on data analytics projects.

· Maintain and create required documentation related to data migration.

Your tasks will include:

· Consulting customers on how to migrate legacy data using ETL software

· Mapping data between AMOS and the legacy system

· Development and coding extraction scripts (e.g in SQL and Java)

· Evaluation, configuration and specification of interfaces

· Develop data migration sub-project plans with the Swiss-AS Project Manager.

· Leading small data migration projects end to end

· Ensure that tools and documentation (e.g. Data Migration Guidelines) are relevant and up-to-date.

As a real team player, you are highly motivated and committed. You have also good communication skills and are able to interact with people from various technical backgrounds and cultures. Knowledge about the aviation industry and processes in aircraft maintenance is an advantage.

What we offer

· Working in an open and cooperative environment with a motivated and friendly team

· Good professional and personal development opportunities

· Active participation in the continuous improvement of processes

· An international work environment with people from around the globe

· Ideal work-life balance

· Fringe benefits: flight discounts

Workplace & Culture

This is the place where you can work, learn, increase your knowledge about aviation, different cultures, new technologies, and still be yourself. Your work can have a significant impact on people's lives not just on the technical side but also as a human being. You can be part of a fantastic multicultural and international team with a family spirit. In this company, we love to travel, laugh, work, play, be creative, play sports, and, last but not least, help each other as a team.

Description;

Perform full facial, slimming, hair removal, and/or wellness treatments for the customer.

Provide basic professional skin or body analysis and consultation.

Handle customer enquiries, booking of appointments and receive customers upon arrival.

Identify customers’ needs and recommend suitable products and treatments to customers.

Keeping good relationships

Requirements:

Min 3 years of related working experience required.

A candidate who has a beauty/beautician-certified certificate will be an advantage

Telenor Group is world’s leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billion (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 14,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website : https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/

About the Role

As the Category Manager you will be part of the TPC IT Sourcing team and will report to the Head of IT Applications Category. You will work closely with both corporate in Telenor and all of the Business Units. As the Category Manager you will be working closely with the Head of Category by contributing to the end to end Category management and strategy development, including sourcing execution, contract negotiation, as well as supplier management processes. Main tasks include:

· Develop comprehensive understanding of the IT Applications category, contribute to end to end category strategy development and perform analysis to support category strategy work

· Collaborate with user departments for preparing and executing the strategy, innovative analysis and proactively addressing procurement needs

· Identify, lead and execute cost saving initiatives that deliver value in the procurement of goods and services for the company

· Prepare and lead TCO analysis during procurement processes and participate in negotiations

· Manage resources and stakeholders in a sourcing process

· Implementation of category sourcing strategy and skilled approach to vendor management

· Ensure compliance with policies, processes and achieve targets

· Measures to review and assess progress, savings, and targets

· Develop and prepare periodic reports on all procurement activities

· Ensure contract management, implementation and follow-up activities

· Understand supply market and perform thorough supplier prequalification for the category

· Maintain an awareness of latest buying techniques and theories and develop application within the company

· Post contract management activities

- Manage contracts and price book relevant to the category

- Handle dispute with global suppliers

Profile

· Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external

· Result oriented, demonstrating excellent collaboration abilities

· Able to work with a high degree of execution power and passion

· Understand the vendor market

· Strong analytical and problem solving capabilities

· Experience with data processing tools, e.g. Excel or Tableau

· Demonstrate commitment, maturity, flexibility and speed in response to business and challenges

· Commercial and negotiation skills

· High level of integrity and ethics

Qualification and Experience Requirements

· Bachelor degree in Technology, Finance or Business or equivalent. MBA will be preferred.

· More than 5 years in a procurement / contract management / vendor management role preferably with experience in IT Applications area

· Proficient in use of MS Excel, performing data analyses and co-relation and able to produce and draw conclusions based on the analysis

· Broad experience with Microsoft Excel, PowerPoint and other applications & other relevant tools, e.g. ThinkCell etc.

· Have deep insight into end to end Sourcing process and strategies.

· Have good presentation and communication skills with proficiency in English with ability to influence colleagues and decision makers

Relevant Technology background would be an advantage

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Liase with in-house development team and testers
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support post-production deployment
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 5 years business analysis experience in delivering and supporting mid-large scale IT applications
• Experience in managing customized or bespoke application
• Basic knowledge of SQL and writing SQL queries is a plus
• Knowledge of Agile methodology
• Excellent written and verbal communication skills

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Job Overview:
We are seeking an ambitious IT Sales Account Executive to join our growing team. In this role, you will be responsible for managing and growing existing client accounts while identifying new sales opportunities. The position is focused on inside sales, account servicing, and providing technical solutions to meet clients' IT needs.

Key Responsibilities:

• Account Management: Maintain and build long-term relationships with existing clients, ensuring high levels of satisfaction and retention.
• Sales Growth: Identify opportunities for up-selling and cross-selling IT solutions and services to existing clients.
• Inside Sales: Conduct outbound calls, emails, and virtual meetings to generate new business leads and set appointments for the sales team.
• Solution Selling: Understand clients’ business needs and provide tailored IT solutions to meet their requirements.
• Proposal Development: Prepare and present sales proposals, quotations, and service agreements to clients.
• Client Support: Provide post-sales support, ensuring successful implementation and satisfaction with the delivered IT solutions.
• Collaboration: Work closely with the sales and technical teams to ensure seamless delivery of solutions.
• Sales Reporting: Track and report on sales activities, forecasts, and targets to management.
• Market Research: Stay up-to-date with IT industry trends and competitor offerings to position the company effectively in the market.

Required Experience & Skills:

• Proven experience in inside sales or account management, preferably in the IT or technology industry.
• Strong understanding of IT products, services, and solutions (e.g., software, hardware, cloud services).
• Excellent communication and negotiation skills, with the ability to engage clients effectively over the phone and via email.
• Experience with CRM software and sales tracking tools (e.g., Salesforce).
• Strong customer service skills and the ability to build lasting relationships with clients.
• Goal-oriented, with a track record of achieving or exceeding sales targets.
• Ability to understand client needs and present relevant IT solutions in a compelling manner.
• Self-motivated and able to work independently in a fast-paced environment.

How to Apply:
If you are passionate about IT sales and account management, we’d love to hear from you.

• Develop best practices for ensuring cloud redundancy and data backup is enabled
• Develop disaster recovery plans to outline procedures for restoring cloud systems quickly following a disruptive event.
• Design and organize regular DR tests to verify the DR plans to achieve cloud systems' defined RTO and RPO.
• Make recommendations for improvements to the DR plans as new cloud recovery technologies become available to ensure increased resilience.
• Work with application teams to identify and document resiliency risks and remediation plans.
• Advocate for the use of automation whenever possible to reduce human error.
• Participate in cloud systems risk reviews.

Experience and skills requirements

• Minimum 2-3 years working experience in architecting, designing, developing and implementing cloud solutions on Microsoft Azure, Amazon Web Service (AWS)
• Experience in identifying deficiencies in cloud recovery strategies, plans, and internal processes.
• Understanding of best cloud organizational practices, operations risk management processes, architectural requirements, and vulnerability risk.
• Experience conducting comprehensive risk assessments of information systems, applications, and processes to identify potential vulnerabilities, threats, and impacts.
• Experience monitoring and analyzing emerging cloud threats and trends to proactively identify potential risks.

Technical experience

• Hands on experience in developing DR plans for cloud-based systems Hands on experience in architecting, planning and conducting DR tests for cloud- based systems
• Hands on experience in configuring cloud components with adequate redundancy, backup, monitoring and logging to prevent outages.
• Hands on experience with providing support for cloud infrastructure audit and security compliance activities.

Certification

Certified Cloud Security Professional (CCSP), AWS Certified Solutions Architect - Professional, Microsoft Certified Azure Solutions Architect Expert or Certified Business Continuity Planner (CBCP)/comparable certificate or education.

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

TRANSCOMOS ZERO is currently searching for a passionate and dedicated IT Security / Operations Engineer who is proficient in Japanese to add value to our vibrant Operations Team.

Role Objectives:

The successful candidate will be a crucial part of our team, using their expertise in IT security to manage and maintain systems for not only our company but also our group companies.

The role is not limited to security support but includes account management and technical support for clients and vendors.

With a strong grasp of our cloud-based infrastructure tools, the candidate will be fundamental in providing continuous technical support to clients and internal teams within the APAC region.

Key Responsibilities:

- Implement and maintain security configuration across our IT infrastructure (including M365, Google Workspaces, ClickUp, Bitbucket, and etc.)

- Guide IT managers of the group companies per the headquarters' directive.

- Effectively manage and analyze system logs on an ongoing basis.

- Remain updated about the latest security vulnerabilities and take immediate action if necessary.

- Collaborate with internal and external parties to ensure secure, smooth operations.

- Handle client inquiries about our proprietary applications.

- Automate redundant tasks using programming language skills.

- Regularly monitor and maintain system metrics dashboard and alerts.

- Educate colleagues and enhance company documentation about our IT infrastructure.

- Collaborate closely with the Tech department at Japan HQ.

Desired Skills and Experience:

- At least 5 years of extensive experience in IT-related fields.

- Proficient reading and writing skills in Japanese.

- Exceptionally good communication and interpersonal skills.

- Clear knowledge of AWS, Azure(Entra), and/or GCP Services, relating to software development.

- Strong ability to configure SIEM and Power BI tools.

- In-depth familiarization with account management and data security.

- Experience in creating, monitoring and responding to security events.

Preferred Qualifications:

- Proficiency in additional languages such as Chinese, Malay, or Thai.

- Proven experience with Cyber Incident Response Plan (CIRP).

- Expertise in vulnerability management, penetration testing, and implementing security incident response processes.

- Extensive experience in developing, implementing, and maintaining security policies.

- Knowledge of network security design and implementation.

- Experience in using vulnerability scanning tools and security tools.

- Proven record of enhancing cloud security through policy implementation and monitoring.

- Experience in promoting social engineering and phishing countermeasures.

- Ability to provide in-house security training.

- Professional security-related certifications such as CISSP, CISM, CEH are highly desirable.