Company’s Profile

Our client is an IT security solutions provider has been established for more than 25 years with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for an Accounts Officer to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Accounts Receivable

1. Issue invoices, credit notes, debit notes, inter-companies billing
2. Initiate recoverable activities for expenses paid on behalf and staff refunds
3. Record and post incoming receipts
4. File and update paid invoices
5. Generate age analysis and follow up on delayed payments, non-payments and other irregularities/discrepancies
6. Track outstanding billable milestones; work with PMs on estimated delivery dates/billings, earmark and follow up in the respective months for projected billing or deferment if not triggered by PMs
7. Communicate with internal and external stakeholders on billing queries
8. Follow-up with Telco and other service providers on refund for terminated service, etc

• Accounts Payable

1. Issue Purchase Orders (especially for general needs)
2. Download, 3-way match, save digitalized and post suppliers’ invoices/DNs/CNs
3. Prepare and process GIROs payments
4. Record and update cash book transactions daily
5. Obtain signatories and approval; process TTs and payments timely, create and submit online bank payment transactions; follow-up with authorized signatories to complete online approval
6. Reconcile suppliers’ Statement of Accounts and follow up on discrepancy, CNs and refund
7. Check, process and disburse staff claims timely
8. Process and update staff travel claims and spending
9. Follow up with requestors for long outstanding POs and obtain approval to close off unneeded Pos
10. Maintain monthly foreign currency hedging and cash projection requirements
11. Update telco contracts record and termination
12. Assist with new suppliers’ credit application; update suppliers’ payments detail in system and online bank payment master record
13. Calculate, pay and file Withholding Tax timely to IRAS C)

• Month-end Closing

1. Reconcile Intercompany and clearing account
2. Prepare and post monthly accruals, provisions and journals
3. Maintain and record Fixed Assets register; asset and serial numbered tagging; ownership movements (additions, depreciation, transfer and disposal); scan and maintain assets invoices, DOs and records
4. Prepare monthly bank reconciliation
5. Prepare monthly Balance Sheet and Profit & Loss Schedules

• GST – Prepare quarterly GST return; reconciliation and submission
• Annual audit – Attend to auditors and tax queries
• Assist in other ad hoc duties; complete and submit GIRO forms; draft service termination email/notice/letters.

Requirements:

• Min. Diploma/Degree in Accountancy or Accounting or Banking & Finance or any other related field
• Min 2-3 years’ experience in full-spectrum of Accounting duties including AR and AP
• Experience in IT industry handling accounts is a good bonus but not a must
• Experience in EPICOR/ERP System is an added advantage
• Ability to meet tight deadlines
• Good communication skills to liaise with multiple stakeholders

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile

Our client is an IT security solutions provider has been established for more than 25 years with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for an Accounts Bookkeeper to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Accounts Receivable

1. Issue invoices, credit notes, debit notes, inter-companies billing
2. Initiate recoverable activities for expenses paid on behalf and staff refunds
3. Record and post incoming receipts
4. File and update paid invoices
5. Generate age analysis and follow up on delayed payments, non-payments and other irregularities/discrepancies
6. Track outstanding billable milestones; work with PMs on estimated delivery dates/billings, earmark and follow up in the respective months for projected billing or deferment if not triggered by PMs
7. Communicate with internal and external stakeholders on billing queries
8. Follow-up with Telco and other service providers on refund for terminated service, etc

• Accounts Payable

1. Issue Purchase Orders (especially for general needs)
2. Download, 3-way match, save digitalized and post suppliers’ invoices/DNs/CNs
3. Prepare and process GIROs payments
4. Record and update cash book transactions daily
5. Obtain signatories and approval; process TTs and payments timely, create and submit online bank payment transactions; follow-up with authorized signatories to complete online approval
6. Reconcile suppliers’ Statement of Accounts and follow up on discrepancy, CNs and refund
7. Check, process and disburse staff claims timely
8. Process and update staff travel claims and spending
9. Follow up with requestors for long outstanding POs and obtain approval to close off unneeded Pos
10. Maintain monthly foreign currency hedging and cash projection requirements
11. Update telco contracts record and termination
12. Assist with new suppliers’ credit application; update suppliers’ payments detail in system and online bank payment master record
13. Calculate, pay and file Withholding Tax timely to IRAS C)

• Month-end Closing

1. Reconcile Intercompany and clearing account
2. Prepare and post monthly accruals, provisions and journals
3. Maintain and record Fixed Assets register; asset and serial numbered tagging; ownership movements (additions, depreciation, transfer and disposal); scan and maintain assets invoices, DOs and records
4. Prepare monthly bank reconciliation
5. Prepare monthly Balance Sheet and Profit & Loss Schedules

• GST – Prepare quarterly GST return; reconciliation and submission
• Annual audit – Attend to auditors and tax queries
• Assist in other ad hoc duties; complete and submit GIRO forms; draft service termination email/notice/letters.

Requirements:

• Min. Diploma/Degree in Accountancy or Accounting or Banking & Finance or any other related field
• Min 2-3 years’ experience in full-spectrum of Accounting duties including AR and AP
• Experience in IT industry handling accounts is a good bonus but not a must
• Experience in EPICOR/ERP System is an added advantage
• Ability to meet tight deadlines
• Good communication skills to liaise with multiple stakeholders

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

ABOUT THE TEAM:

QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and maintainability. We explore and research a wide range of technologies and methodologies including debugging tools, dependencies mocking, automated test generation and execution, grey-box testing, and CI/CD, to see how they can be meaningfully applied to each project and achieve the highest quality outcome in a timely manner.

JOB DUTIES:

• Responsible for quality assurance and version iteration testing to ensure functional quality of the final products.
• Responsible for the design, execution, and standardisation of non-functional tests and checks (performance, maintainability, etc) based on different product needs and user needs.
• Participate in long-term quality promotion work, including defect tracking, root cause analysis, version quality analysis, project reviews, etc.
• Explore and investigate various technologies, methodologies, and/or processes for improvement of software projects’ quality and/or overall test quality and efficiency.

JOB REQUIREMENTS:

• Bachelor’s degree or higher in computer science or any related field.
• 2+ years of experience in quality assurance for software products.
• Experience in at least one of the following areas:

- Automation test framework design and implementation

- Performance test design and execution

- Design and implementation of any testing tool

• Proficiency in at least one of the following programming languages: JAVA, Python 3.
• Proficiency in usage of Mysql, Redis, Kafka, or other similar data technologies.
• Good communication skills and problem-solving abilities.
• Fluency in both English and Mandarin as a working language to to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Priority will be given to those who meet the following conditions:

- Experience with grey-box or white-box testing

- Experience working with software that hosts large traffic or data volumes

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Job Responsibilities:

• Provide support for the Regional Cloud Infrastructure hosting critical business solutions across the region.
• Assist with Cloud Consolidation and Integration into a unified Cloud platform for the region.
• Plan, design, and establish the necessary infrastructure for Operational Companies (OPCOs) to connect with both Global and Regional solutions.
• Contribute to various regional IT infrastructure projects, focusing primarily on infrastructure development and the elimination of legacy hosted infrastructure.
• Support SD-WAN and other regional infrastructure initiatives.
• Collaborate with Global, Regional, and Country IT teams to implement and support Global IT Security initiatives.
• Manage additional responsibilities, such as automating patch management (using Manage Engine) for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR, and other security tools.
• Assist with initiatives led by the Global Security Audit (GSA) teams, enhancing the overall IT security posture for the region.
• Help document IT section policies.
• Regularly conduct PDCA (Plan-Do-Check-Act) cycles and follow up with countries to ensure compliance with the above initiatives.

Requirements:

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Strong business acumen with a deep understanding of current IT infrastructure and IT security solutions.
• Proficient in Infrastructure Management and IT Security.
• Expertise in Cloud solutions, with essential experience in managing a regional Cloud setup using AZURE.
• Knowledge of the necessary technology requirements to manage the responsibilities outlined above.
• Strong project management skills.
• Demonstrated ability in strategic and conceptual thinking, design, implementation, and execution of strategies.
• Excellent problem-solving and coordination skills.
• Proven vendor management skills.
• Effective verbal and written communication skills.
• Proficient in Microsoft O365 tools (Word, Excel, PowerPoint, and others).
• Willingness to travel for business, if required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

We are seeking a talented and dedicated Senior Paid Ads Specialist to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Overview

In this role, you will collaborate and knowledge share across the organisation and our client portfolios. Building collaborative relationships with key stakeholders, being persistent in delivering a world-class service and obsessed with mastering new technologies, tools and ideas are all attributes required for this role.

We are looking for someone with experience in recruitment. You will be given the runway to start /amplify your recruitment journey with the best-in-class resources and experienced mentors and market leading clients to work with.

Take this opportunity to join the exciting and fast paced Executive Recruitment industry with a structured career path to take you all the way.

• You will support the team to execute recruitment assignments within the assigned industry.
• Working strategically with your colleagues/clients to deliver best in class recruitment solutions and managed services.
• Building an in-depth knowledge of the industry to provide your network within market insights and insightful expertise.
• Building a comprehensive candidate network within your assigned market.
• Working within deadlines to deliver hard-to-find candidates for niche vacancies.
• We look for driven, motivated and ambitious individuals who have a passion for winning and service excellence.

Applicants should have an interest in the Recruitment industry and should have a basic understanding of what we do.

Experience and Qualifications:

• We’re looking for driven, motivated and ambitious individuals who have a passion for winning and service excellence.
• Applicants should have an interest in the Recruitment industry and should have a basic understanding of what we do.
• Candidates with prior experience from recruitment agencies, in house or RPO teams will all be preferred.

Our Culture:

A career with EBC revolves on several key principles. Firstly, joining a mature, high performing group of experts requires people with a strong strategic, highly focused and collaborative approach both internally and across all clients and candidates. Secondly, our commitment to new ways of working and enablement, data-driven decision-making and AI technology is not just held by upper management but is lived and breathed throughout the organisation. We aim for all new joiners to hold good passion and commitment to innovate, share new ideas and work in forward thinking ways like these. Lastly, and perhaps most importantly, we are a boutique who values internal relationships as much as external. Being persistent in delivering a world-class service and interactions across colleagues, clients and candidates alike is paramount.

Throughout your journey, we are committed to your success. On hand you will always have the high powered and finessed support – not just from the experienced mentors on your team at your doorstep, but also the supporting technology, our lead network and our best-in class enablement support function.

This is what your career at EBC could look like: www.ethosbc.com/careers

About the Company:

Established 2005 in Sydney, Ethos BeathChapman’s mid-sized agility and solutions-focused approach enables us to flex where traditional recruitment agencies have failed, and scale beyond the reach of small boutiques with executive recruitment solutions that address the client’s specific needs.

In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Fintech, Technology, Legal & Compliance, Industrial, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has six offices worldwide in AUS, Singapore, Hong Kong, Japan, Netherlands and the UK. We own Quay Appointments in ANZ.

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112

Job Responsibilities:

• Provide support for the Regional Cloud Infrastructure hosting critical business solutions across the region.
• Assist with Cloud Consolidation and Integration into a unified Cloud platform for the region.
• Plan, design, and establish the necessary infrastructure for Operational Companies (OPCOs) to connect with both Global and Regional solutions.
• Contribute to various regional IT infrastructure projects, focusing primarily on infrastructure development and the elimination of legacy hosted infrastructure.
• Support SD-WAN and other regional infrastructure initiatives.
• Collaborate with Global, Regional, and Country IT teams to implement and support Global IT Security initiatives.
• Manage additional responsibilities, such as automating patch management (using Manage Engine) for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR, and other security tools.
• Assist with initiatives led by the Global Security Audit (GSA) teams, enhancing the overall IT security posture for the region.
• Help document IT section policies.
• Regularly conduct PDCA (Plan-Do-Check-Act) cycles and follow up with countries to ensure compliance with the above initiatives.

Requirements:

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Strong business acumen with a deep understanding of current IT infrastructure and IT security solutions.
• Proficient in Infrastructure Management and IT Security.
• Expertise in Cloud solutions, with essential experience in managing a regional Cloud setup using AZURE.
• Knowledge of the necessary technology requirements to manage the responsibilities outlined above.
• Strong project management skills.
• Demonstrated ability in strategic and conceptual thinking, design, implementation, and execution of strategies.
• Excellent problem-solving and coordination skills.
• Proven vendor management skills.
• Effective verbal and written communication skills.
• Proficient in Microsoft O365 tools (Word, Excel, PowerPoint, and others).
• Willingness to travel for business, if required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

The Role

As the Trust & Safety Solutions Specialist at Intellect, you will play a key role of enabling the go-to-market, sales, business development, and revenue growth efforts of our Trust & Safety business line, leveraging your experience and understanding of the Trust & Safety ecosystem and sales & business development experience.

We are looking for someone who has experience in the Trust & Safety space, and also in establishing strong partner relationships, knows the nuances and complexities of the space, and has an understanding of the delivery and implementation needs of servicing Trust & Safety teams to make for effective pursuits and acquisition efforts of clients in this segment.

As an individual, you will need to be a resourceful, self-driven person, one who is great with people, can collaborate effectively with stakeholders both internally and externally, and can hustle and drive outcomes. This is a key and highly impactful role with large opportunities for growth.

Your Responsibilities:

• Drive the expansion of T&S via GTM and revenue growth
• Build strong distribution partnerships with relevant channel partners
• Conduct effective client engagement and needs assessments
• Solution design and consultation
• Sales strategy and proposal development
• Ensure effective project management from pre to post sales
• Practise strong and consistent internal & external stakeholder management
• Training and education
• Continuous improvement
• Thought leadership

Who are we?HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It’s our mission to not just help them grow, but to help them grow better.
At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are.What’s the role?
We are looking for a Mid-Market Account Executive to join our highly successful Sales Team. You will use proactive and inbound selling strategies to find and close new business, and increase the customer’s usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.
What are your responsibilities as an Account Executive?

• Run a full sales cycle and close both new business and install base at or above quota on a monthly cadence
• Find new prospects from both inbound and self-sourced leads
• Run qualification calls with C-level executives and department leaders
• Run online, and occasionally in person, product demonstrations
• Sell through internal champions to multiple stakeholders, as well as directly to C -level
• Work collaboratively with HubSpot’s marketing and technology departments to evolve our sales strategy when new features and products are introduced

Who are you?

• 4 years of direct sales experience in the Mid-market space with a focus in the Saas technology industry, preferably with experience in the South-East Asia region
• Experience in a complex selling environment
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal-orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)
• You will also have a proven ability to drive results, be resilient during challenging sales situations, have a customer-first mentality and a strong growth mindset.

How will you excel in this role?

• An understanding of how businesses grow, and confidence in advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self-development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job description:

• Support Maps data-collection projects and running tasks in compliance with Maps Field Operations processes.
• Communicate and collaborate with internal teams/external partners to manage vendor requests, warehouse inventory, etc.
• Review collection data and facilitate performance reporting.
• Perform basic hardware repair and system troubleshooting (training provided).
• Develop documentation and drive process improvements.

Requirements:

• Bachelor’s Degree with 2 years of relevant experience.
• Possesses warehouse and inventory management skillsets.
• Excellent analytical and problem-solving skills.
• Excellent communications, vendor management and project management skills.
• Be willing to manage physical hardware/equipment by arranging calibration, maintaining inventory records.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Our client, a leading Automotive manufacturer (Principal) seeking for SALES PLANNING & PERFORMANCE SPECIALIST to join them.

Requirements:

• Min Degree Holder.
• You should have more than 4 years of working experience preferably in the Automotive industry for a manufacturer/principal handling Sales Planning and performance.
• Good understanding on the full Sales Planning and Reporting process, Revenue Management, Sales Campaigns & Support Management at regional level.
• Well organized, team player and independent.
• Good communication and interpersonal skills.

Others:

• 5 day work week
• Location: Central Singapore.
• Salary upto $5,500 + AWS + Bonuses

Interested applicants to email updated resume to [email protected]

Objective Summary – Client Onboarding Specialist

Responsible for conducting due diligence reviews for new accounts, and ongoing periodic customer reviews in line with MAS regulations, Group directives and local policies.

Your responsibilities:

• Conduct comprehensive customer due diligence (“CDD”) and documentation reviews for the onboarding of new clients and periodic account reviews.
• Ensure strict adherence to Group and local policies and procedures, and MAS regulations during the due diligence process for new account openings and existing client accounts.
• Collaborate closely with relevant business teams and key stakeholders to address any CDD deficiencies required for client acceptance.
• Contribute to execution excellence of the Bank’s account opening review process while complying with regulatory requirements, i.e. prompt turnaround time to open accounts.
• Up keeping of relevant internal policies and procedures to be in line with regulatory changes.
• Other relevant ad-hoc tasks

You bring to us:

• Bachelor’s degree ideally in business, accounting, or related banking disciplines.
• Minimum 5 years’ relevant experience in customer due diligence review preferably within the corporate banking or private banking segment.
• Strong knowledge in Microsoft Office application, especially in Word, Excel and Powerpoint.
• Strong understanding of customer due diligence requirements and Anti-Money Laundering/Countering the financing of terrorism regulations.
• ACAMS qualification or Graduate Diploma in Compliance or AML preferred but not compulsory.

Market Leader in IT Industry

Exciting and Well-Rounded Tax Coverage

Continuous Improvement in Processes

A market leader in the Information Technology industry is seeking a Senior Tax Specialist to join their fast-growing organisation.

This is a regional role, whereby you will be part of a high performing team in driving corporate and indirect tax matters – ensuring compliance while being a key advisor to the business. You will play a pivotal role in the improvement of existing tax initiatives via close collaboration with internal stakeholders, as well as keeping abreast with the changing tax requirements.

The qualified individual will have a minimum degree in Accounting and Finance, with minimum of 5 years relevant corporate tax experience in the Big4 and commercial tax space. You should be strong in stakeholder management and excellent communication skills.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Reg No. R1987809

BeathChapman Pte Ltd

Licence no. 16S8112

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

We are seeking a talented and dedicated Senior Paid Ads Specialist to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

Digital Procurement Operations Specialist – Telenor Procurement Company

Telenor Group is the world’s leading telecommunications company across the Nordics and Asia with 211 million subscribers and 81 billion NOK in revenues. We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

Telenor has a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 11,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website (https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/)

About the Role

As an Operations Specialist, you will be part of Digital Procurement team and you will report to the Head of Digital Procurement. The Operations Specialist will play a key role in supporting the day-to-day procurement tool-support related operations. This position involves coordinating various operational activities, optimizing processes, and ensuring efficient workflow. The ideal candidate will be detail-oriented, possess strong analytical skills, and demonstrate excellent communication abilities. You will be working closely with the Telenor business units and driving standardization by leveraging all tool features. The role requires you to consider avenues for continuous improvement. This is a permanent role and will be based out of Singapore.

Main Responsibilities:

Process Management:

• Assist in the development and implementation of operational processes and procedures to enhance efficiency and effectiveness.
  • Document, monitor and analyze workflows, identifying areas for improvement and recommending solutions.

Data Analysis:

• Conduct data analysis across various procurement tools to identify opportunities for enhancing operational performance.
• Provide actionable insights and recommendations through data-driven storytelling and visualizations to support strategic decision-making.

Project Support:

• Assist in the planning and execution of projects aimed at improving operational efficiency.
• Track project milestones and deliverables, ensuring timely completion.

Compliance and Quality Assurance:

• Support local purchasing hub to ensure compliance with company policies, procedures, and regulatory requirements.
• Support quality assurance initiatives to maintain high operational standards.

Global Training and Support

• Develop and ddeliver training sessions on procurement process and tools.
• Maintain global training materials repository with up-to-date functionalities.
• Provide ongoing support and guidance to users to ensure effective use of procurement tools.

Cross-Department Collaboration:

• Work closelywith various departments and business units to ensure alignment and support operational goals.
• Facilitate communication and collaboration among teams to improve overall performance.

Qualification and SkillsRequirements

• University degree in Procurement, Finance, Analytics or Business Management
• Up to 2 years of professional experience in related field
• Experience in designing comprehensive user training content. Must be adept at creating clear, concise, and visually engaging instructional materials.
• Proactive approach to problem solving and opportunity identification
• Proficient in analytics and using visualisation tools (Visio, PowerBI, others)

Company Overview

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network.

ESET's global headquarters are in Bratislava, Slovakia, supporting its worldwide operations. The Asia-Pacific (APAC) region is managed from ESET’s regional headquarters in Singapore, with local offices in Tokyo, Sydney, and the SAARC region and is represented by an extensive global partner network.

Get to know us better – ESET.com, YouTube, Twitter, LinkedIn, Great Place To Work

General Position Overview

At ESET, our Digital Sales Specialist has primary responsibility for ESET’s online sales performance in Hong Kong, Taiwan, Singapore and India. Working closely with the global digital business unit and regional team, this role drives the development and execution of strategies to increase online acquisition, retention and growth of the customer lifetime value.

What you will do:

• Adapt and implement comprehensive digital business and marketing strategy for online consumer and business segment revenue growth.
• Prepare and execute short, medium-term digital operation plan based on business strategy and revenue target responsibility.
• Plan, manage and optimize an integrated array of marketing programs across channels including paid advertising and social media platforms, SEO, affiliate programs, email marketing and in-product messaging programs.
• Identify new opportunities by analyzing performance data, market data, trends, user behavior, and competitive landscape etc.
• Monitor ecommerce and autorenewal billing performance and define areas for improvement.
• Design and develop targeted marketing campaigns and experiments across standard and niche digital channels to explore new avenues and approaches to increase customer acquisition, engagement, customer lifetime value and brand presence.
• Analyze and interrogate the digital acquisition and retention performance with actionable insights, identify areas for improvement and drive conversion optimization initiatives.
• Forecast, plan budget (including budget for media planning and buying) and monitor performance with regards to the budget allocation efficiency.
• Coordinate a team of digital specialists (locally and remotely) to proactively execute and optimize digital campaigns across multiple platforms.
• Partner with complementary regional and global teams to drive and execute effective performance marketing campaigns and demand generation programs aimed at achieving key company strategic goals.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and is subject to change.

Requirements

• 5+ years of experience in a Digital Marketing/ Growth role or similar position
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Experience in planning, originating and executing advertising campaigns (Social, Display, PPC and Video) - Digital, Direct marketing, above the line and sales promotional, including demand generation/lead generation programs
• Experience with digital software, SAAS or cloud solutions (B2C, B2B) preferred
• Ability to speak, write Mandarin is required as this role liaises closely with our partners Hong Kong and Taiwan.
• Experience with A/B testing and optimizing campaigns based on data-driven insights.
• Results-driven with a very strong ability to analyse quantitative data to determine program effectiveness, ROI, forecasting - A unique blend of business, marketing, and technical acumen.
• Ability to travel as required.

Company Overview

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network.

ESET's global headquarters are in Bratislava, Slovakia, supporting its worldwide operations. The Asia-Pacific (APAC) region is managed from ESET’s regional headquarters in Singapore, with local offices in Tokyo, Sydney, and the SAARC region and is represented by an extensive global partner network.

Get to know us better – ESET.com, YouTube, Twitter, LinkedIn, Great Place To Work

General Position Overview

The Digital Sales Specialist develop and execute digital marketing campaigns across various channels to boost acquisition and retention billings across B2B & B2C for the Australia and Singapore market.

This role also works closely with the global and APAC marketing teams to raise the awareness of the ESET brand across our digital channels.

What you will do:

Our Digital Sales Specialist will be required to drive initiatives coordinating with internal teams to ensure all digital spend delivers effective ROAS whilst maintaining high brand standards.

Supporting the Regional Digital Sales Manager APAC (based in Singapore), our Digital Sales Specialist will be responsible for the deployment of effective digital activity working closely with the our teams at HQ and third-party resources. The role will be responsible to online advertising, acquisition and online sales performance in line with the strategy in Australia and Singapore site.

This role requires a deep proven ability to drive sales through impactful sales analysis through close partnership with the Channel sales organization for APAC.

Additionally, the this role will be responsible for:

• Analyzing the digital marketing performance on a weekly basis with online revenue target responsibility.
• Liaising and managing the relationship between ESET Australia, APAC marketing and Global digital teams.
• Reporting on the effectiveness of the digital marketing and acquisition and making recommendations for improvement.
• Responsible for forecasting, online budget planning (incl. media planning & buying) and performance monitoring with regards to the budget allocation efficiency
• Staying on top of the latest trends in the digital space to inform future direction.
• Working with our Marketing Analyst on data requirements.
• Providing insight on consumer behavior in the digital space which could inform the creative route.
• Work with our in house designer on developing engaging and impactful content for our digital campaigns.
• To manage the strategic development of ESET Australia’s social media presence.
• Work closely with the teams in Australia to monitor retention rates.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and is subject to change.

Requirements

• Proven work experience as a Digital Marketing / Online Sales or similar role
• Solid experience coordinating successful online sales and marketing campaigns
• Strong digital marketing and advertising skill to include knowledge of key SEO principles, a understanding of the metrics and measures for digital marketing (Social, Display, PPC and Video).
• Strategic planning skills
• Solid analytical and reporting skills

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative solutions to their esteemed clients. They are dedicated to quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for Senior and Experienced System Engineers to join their team and contribute to their ongoing success.

Location: AMK/Bukit Merah/Science Park

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Provide technical consultancy advice on system configuration and overall design
• Implement system infra expansion design and configure Monitor System Performance
• Assist clients to verify, isolate and provide a temporary work around for the incident/problem logged.
• Resolve system incident/ problem onsite.
• Escalate unsolvable problems and service requests to the System or Software Engineer and report escalations to Operation/ Project Manager.
• Generate relevant administrative records and reports.
• Apply operating system updates, patches, and configuration changes.
• Upkeep and maintain configuration of the system.
• Contacting OEM/Vendor/subcontractor for technical support.

Requirements:

• Min. Diploma / Degree in Computer Science, Computer Engineering or equivalent
• Min. 4-7 years working experience as a System engineer in operations environment.
• Good grasp of technical skills (System) and Infra system design.
• Keen sense of urgency for service performance issues.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Past working experience in Cloud environment is an advantage
• ITIL certification will be an added advantage.
• Good knowledge of Windows Server OS 2019, Active Directory/DNS, HYPER-V and/or VMWARE ESXi

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312