Summary:

• Responsible for providing Application Support in all stages of the Information Team Management (>5 people across regions)
• Capability to resolve incidents & minimize downtime by effectively managing & escalating issues through different support levels.
• Maintain high-quality support by implementing best practices and continuous improvement processes.

What you'll do:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

• Responsible for providing Application Support in all stages of the Information Technology (IT) application life cycle related to Sourcing / Retail organization;
• Responsible for handle change requests, Service request and Incident tickets; ensuring proper ownership and closure of these request/tickets
• Responsible to create and secure appropriate approvals for planned and ad-hoc system changes
• Perform escalation procedures to senior levels, annual capacity planning & ensure high availability of system up-time
• Collaborate with Business Analysts, Architects, Application delivery teams to drive ITIL best practices through Agile methodology
• Confirm / Follow Service Level Agreements (SLA) with users, which includes the level of application support maintenance
• Create documentation of the support services to be delivered based on each application’s functionality
• Ensure Project Transition into Business As Usual follows the gate review
• Manage the vendors service quality, support standards in accordance to corporate policies and agreed SLA guidelines
• Formulate a problem solving & decision-making approach to handle issues for a given application’s issues.
• Assess the need of training and plan for training sessions
• Prepare & Present Weekly and Monthly Reporting keeping teams accountable for their tasks
• Support IT audit activities when required / Maintain clear visibility of Active User Account / Password guidelines & Roles assignment
• Strong team player managing a team of 6 people across regions

What you'll need:

• Degree in Engineering, Computer Engineering/Science or Information Technology
• At least 7 to 9 years of relevant experience in Application Support and Operations
• Experience with PLM is required (Centric Software, CBX, Bamboo)
• Experience in Sourcing operations/ Retail environment is a bonus
• Must have handled activities like incident management, problem management, release management, root cause analysis, deployment and monitoring;
• Understand Software Development Life Cycle SDLC, experience working with business users, various IT teams and vendors in managing the project cost and project risk
• Experienced with ERP ( SAP, PLM, Inhouse bespoke Applications ), Reporting domains
• Excellent team player with the ability to communicate across all levels within the organization
• Positive attitude & able to work under pressure;
• Managerial experience required
• Excellent technical troubleshooting & problem solving skills
• Good level in English is a must
• Strong interpersonal & communication skills.

Responsible for collecting, organizing, and analysing data to support business decisions. The Data Specialist will work closely with various departments regionally to ensure data integrity and accuracy, as well as assist in developing reporting tools and dashboards.

Job Functions

• Assist in developing data-driven solutions in the region to enhance operational efficiency.
• Support business users for processes improvement with data scientific approach.
• Analyze user requirements and execute actions to improve business operations.
• Collaborate with team members for the purpose of collecting data and executing the company’s mission
• Train business users to promote data utilization in the region.

Knowledge and Skills

• 3 years increasingly responsible professional experience in supporting/managing complex data utilization in Data scientific field.
• Possess a Diploma or above
• Microsoft Certified: Azure Fundamentals
• Microsoft Certified: Power BI Data Analyst Associate
• Strong verbal, written communication and interpersonal skills
• Strong attention to detail with a problem-solving skill
• Excellent time management skills and ability to multi-task and prioritized work
• Customer centric mindset
• Self-motivated team player skills
• Experience of Power BI report design
• Experience of API with data lake such as MS Azure
• Experience of business process improvement with data scientific approach
• Experience in data governance and data security.
• Understanding of ERP data in sales activities (e.g SAP S/4 HANA SD, MM, FICO, CS)
• Understanding of CRM data (e.g SAP C/4 HANA)
• Basic computer skills such as MS Word, Excel, Email.
• Project management experiences and knowledge
• Business level Japanese proficiency to communicate with BI development team in Japan.

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

We are seeking an experienced Geospatial Specialist to join our Modelling and Simulation (M&S) practice, which aims at spurring innovative geospatial systems and solutions for Whole-of-Government (WoG). M&S Cluster is currently leading Technology Transformation and Digitalisation effort using GIS in partnership with agencies technical team, IHLs and industry partners.

As a GIS Specialist, you will collaborate with a team of talented GIS architects and consultants who are passionate about emerging technologies, and the use of Geographic Information Systems (GIS) to drive WoG geospatial projects. This role includes managing the entire project lifecycle from strategic planning to technical activities, including undertaking the requisite transformational and change management efforts to ensure a successful implementation.

You will also manage the overall end to end solutioning and implementation process for NParks centralized geospatial database and viewer, and deployment of system onto the Government Commercial Cloud (GCC) and/or Government Commercial Cloud plus (GCC+).

What you will be working on:

• Provide Geospatial IT Consulting Services to government agencies, including:

- Solutioning : Develop deep understanding of Business Domain, perform business process analysis, conceptualise innovative solutions (involving multi-disciplinary components) to effectively address business needs

- Acquisition of System and Services : Develop functional specs, tender documents, evaluate tender bids

- Architecture & Design : Perform geospatial architecture planning, Develop data models and data base design, system architecture design and application design

- Applications Deployment : Perform quality assurance planning, configuration management, deployment planning, performance tuning and validation, user acceptance testing, and user training

• Knowledge of Customer relationship management (CRM) such as Microsoft Dynamics CRM, Appian, Outsystems, Pega, etc will be an added advantage
• Integration of GIS with CRM will be an added advantage
• Leverage existing central geospatial platforms and services to provide value added services and geo-enabled apps for government
• Develop real-time geo-analytical models by integrating field apps, sensors and IoT devices etc
• Gain expertise in emerging geospatial related technologies such as Indoor/Outdoor Positioning, AR, VR etc
• Perform rapid prototyping, developing geospatial models, scripts and workbenches. Ensure reusability of codes, workbenches, ETL processes and other project artefacts.
• Assist in developing geospatial IT competency
• Assist in promoting use of geospatial IT within government, public and private sector

What we are looking for:

• Disciplines in Geospatial Technology/Science, Computer Science/Engineering, Information Technology or equivalent
• Minimum 7 years of relevant GIS experience in solution design, IT consulting and/or project management.
• Passionate about Geospatial technologies such ESRI, FME, open source GIS and allied emerging technologies
• Possess strong analytical, communication, presentation and stakeholder engagement skills
• Able to work independently and be a good team player

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

Our client is a major player in the e-gaming and e-payment industry.

Salary budget is SGD 10K + bonuses.

Responsibilities:

• Develop and maintain strategic partnerships with key industry players to drive business growth
• Conduct market research and analysis to identify trends, opportunities, and challenges in the global market
• Design and implement solutions to meet the needs of clients and partners, while driving revenue growth
• Establish and maintain relationships with internal and external stakeholders to ensure seamless collaboration and communication
• Identify and capitalize on new business opportunities, while continuously optimizing existing partnerships and channels

Qualifications:

• Proven track record in business development, partnership management, and growth strategy in a global context
• Bachelor's degree or higher in a relevant field
• Strong analytical, research, and problem-solving skills, with the ability to work independently and collaboratively
• Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain strong relationships with diverse stakeholders
• Results-driven and proactive, with a strong work ethic and a passion for driving growth and innovation.
• Candidates from gaming companies, internet companies, e-commerce or payment companies are encouraged to apply.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

In the NUS IT Enterprise Services team, we provide platforms, services and tools to deliver common technology capabilities used by systems that cut across multiple application towers (e.g. administrative, student and academic, faculty and research, corporate solutions, and HR/Finance), infrastructure and security.

We are looking for an experienced Product Manager to oversee delivery, ongoing enhancements and support of products under the Enterprise Services portfolio.

Duties and Responsibilities

• Define and own the product vision, strategy, and roadmap for both in-house developed and COTS software solutions across the portfolio.
• Collaborate with stakeholders across NUS IT to identify common needs and opportunities for shared solutions, gather and prioritize requirements for software features and enhancements.
• Ensure that products align with wider IT strategy and goals.
• Partner with architecture and engineering teams to define and maintain technical standards, reusable components, and architectural principles.
• Drive decision-making around product investments, retirement, and consolidation opportunities across the portfolio.
• Establish success metrics and KPIs for evaluating product performance, adoption and business impact.
• Gather and synthesize feedback, market research, and analytics to inform product decisions.
• Stay updated on similar products in the market to keep our offerings competitive and relevant.
• Work closely with engineering team to create prototypes and proof-of-concepts to increase the chances of successful implementations.
• Define and operationalise support model for products across the portfolio.

Qualifications

Experience

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within IT industry, inclusive of 3+ years in a technical role, and 7+ years’ experience in project and/or product management.
• Good grasp of modern IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Certification in Product Management (e.g. Certified Scrum Product Owner) will be an added advantage.
• Experience in Higher Education industry is a bonus.

Technical Expertise

• Proficiency in Power BI for creating dashboards and reports.
• To effectively work and communicate with both technical and non-technical team members and stakeholders, knowledge of any of the following is an added advantage:

1. Cloud platforms - at least one major cloud provider (Azure, AWS or GCP) and services offered, differences between cloud service models (IaaS, PaaS, SaaS), and performing cost analysis for cloud services.
2. IT Service Management practices, processes and tools.
3. Identity and access management (IAM) systems and concepts – e.g. OAuth 2.0 and OpenID Connect protocols, SSO, MFA, user provisioning and lifecycle management.
4. Enterprise integration technologies and tools - e.g. Enterprise Service Bus (ESB) platforms, API management platforms and message brokers

• Experience with generative AI technologies is an added advantage:

1. Using and/or integrating AI services via APIs (e.g. OpenAI, Anthropic, Google, or similar platforms)
2. Knowledge of prompt engineering techniques
3. Conceptual understanding of large language models, retrieval augmented generation (RAG), AI agents, etc

• Experience with customer engagement platforms and systems is an added advantage:

1. Email service providers and deliverability management
2. User feedback collection and analysis systems

Job Description:

• Create, develop and manage new and existing digital financial service products (Insurance).
• Be responsible for the end-to-end business product management, including but not limited to P&L management, user journey optimisation, internal process enhancement, design of financial features and competitor benchmarking.
• Optimise product portfolio by analysing key metrics, recommending improvement areas to drive profitability and continuous business growth.
• Drive regional expansion of financial services; develop and drive go-to-market strategies, collaborate with regional and local stakeholders to ensure successful rollout of new products and improvement plans.
• Engage and manage external stakeholders to ensure successful launch of partnerships.
• Manage the project timelines in a cross-functional structure to ensure timely and consistent delivery of the overall business goals.
• Ensure business alignment and work closely with cross-functional stakeholders such as Risk, Product, Legal, Compliance and Ops to own business metrics and drive sustainable growth.
• Drive operational projects in sales, underwriting, claims, etc. and continuously review operational excellence

Requirements:

• A Bachelor’s Degree in Finance, Commerce, Accounting, Business or Computer Science equivalent.
• Minimum 2 to 8 years of professional experience in the insurance or financial services industry. Past experience in InsurTech, digital insurance or insurance consulting or strategy will be a plus.
• Proven ability to manage end-to-end projects independently with strong analytical, problem-solving, and logical thinking skills.
• Proactive, detail-oriented, and intrapreneurial mindset with excellent stakeholder management and user experience appreciation.
• Comfortable in fast-paced, dynamic environments with a high degree of ambiguity and tight deadlines.
• Ability to demonstrate a high level of verbal and written English and another Asian language (Mandarin, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, Tagalog) to coordinate with internal stakeholders across the region.

Nitto Denko Asia Technical (NAT) Centre is looking for a highly motivated Field Marketing Specialist to support business development and operational efforts in the field of medical devices and digital health in new markets e.g. Indonesia.

Established in 2008 and backed by a 100-year-old Japanese corporation, Nitto Denko Corp., NAT seeks to elevate quality of life through innovative biosensing solutions.

We are transforming clinical research and health management through our proprietary technology developed in-house. Our years of research has led to the creation of multiple products, and we are now focused on driving adoption for a connected ecosystem behind our health wearable and a novel urine albumin to creatinine screening medical device. If you are looking to contribute meaningfully to the future of biosensing solutions and do work that can change the lives of people, we would be pleased to learn more about you.

By working with NAT, you will join a multidisciplinary team of thinkers and doers who come from different backgrounds. Everyone on our team is fully committed to realizing the potential of biosensing technologies to improve human health and wellness. You will report to Marketing Innovation Manager, and be responsible for both assigned, as well as self-initiated pilot projects. In the medium term, you will be tasked to assist with commercial planning in alignment with the organization’s business goals which include market research, business model identification and innovation, risk assessment to create sustainable business relationships with partners. You will also lead commercial assessment, discussions, and evaluations with potential collaborators. Your role will be impactful and diverse.

If the above resonates with you, please read on.

You are someone comfortable with ambiguity and will be highly independent. You see and create opportunities proactively and thrive on multiple initiatives in a fast-paced environment. You provide comprehensive assessment with minimal information and can handle both technical discussions as well as business conversations. You have an eye for detail and are a great listener, taking a consultative approach towards internal and external stakeholders. You create trust and optimism in your engagement with people.

Responsibilities and Duties:

• Assist with the identification and sourcing of business opportunities in the field of medical devices and digital health
• Create and develop a range of materials (e.g. presentation materials, fact sheets) to assist with internal reporting and external engagements
• Demonstrate product features and function, as well as support external stakeholders (e.g. customers or partners) with their queries and decision making process
• Drive Go-To-Market by leveraging on the lean start-up methodology
• Execute comprehensive competitive and commercial market research covering commercial traction, regulatory pathways, business model planning and execution
• Initiate and facilitate partner discussions and build a network of trusted partners and KOLs
• Manage internal and external commercial projects and be responsible for documentation and reporting
• Develop financial models and be comfortable with financial valuation methods and concepts such as break-even analysis, IRR, DCF etc
• Collaborate with consulting companies to drive project success and accelerate NAT’s goals
• Contribute to our culture of constant learning and improvement

Requirements:

• Degree in Business Management, Economics, Finance, Business or its equivalent
• At least 1-2 years of experience in digital health or medical device, highly motivated applicants with no prior experience are also welcome to apply
• Track record of successful engagements and negotiations with distributors
• Fluent in English and Bahasa Indonesia so as to liaise with the stakeholders of those speakers, proficiency in Japanese Language is an advantage
• IT-savvy
• Excellent written and oral communication
• Fast learner and team player
• Great time management skills, comfortable handling multiple projects simultaneously
• Possesses an “Always Day One” and execution mindset
• Is comfortable with ambiguity and can thrive independently in a fluid environment
• Focused on problem solving and passionate about our products and mission
• Some degree of international travel will be expected for the role

Job Description:

• Strategize portfolio segmentation and optimize portfolio profitability while achieving business scale goals
• Acquire new customers from internal platforms and external channels, optimizing return on investment in the acquisition process
• Responsible for credit product management; design financial features such as pricing, repayment plan, revolving credit and so forth
• Handle existing customer management, increase conversion rate and product usage using campaigns and other effective tools
• Implement market research to understand trends, work closely with risk, IT and other teams to form business planning and drive sustainable growth
• Improve user experience and product efficiency for greater customer satisfaction
• Optimize operation flows and build SOP for product operations

Requirements:

• Bachelor’s degree and above in Computer Science/Engineering, Business Analytics, Information Technology, Economics, Statistics and other related fields
• 0-4 years of experience, preferably in consumer/digital/SME lending, or similar retail financial products.
• A builder mindset with strong experience in customer management, ideally with consulting firms, internet, fintech, banking, or financial institutions.
• Proven data analytics expertise to drive informed decision-making.
• Strong problem solving skills, proactive, to-do attitude and take initiative in action.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally within the organization and with external stakeholders.
• Fluency in English and proficiency in an additional Asian language (Mandarin, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, Tagalog) is a strong advantage to collaborate across the region

Job Description:

• Propose and implement credit strategy and policy for retail and SME loan underwriting.
• Propose and implement obligor level credit conditional monitoring and early warning triggers for retail and SME loan.
• Set up loan grading and ECL staging criteria of loan portfolio.
• Support conceptualisation development for new credit products suitable for retail and SME markets.
• Evaluate and influence to balance business growth in the form of policy refinement and credit testing.
• Provide insights with recommendations on policy changes to improve portfolio quality.
• Recommend collections policies and strategies that will result in reducing delinquency roll rates and losses.
• Collaborate closely with Operations management and teams to implement collections strategies, including process improvements and technology enhancements.

Requirements:

• Bachelor Degree or above in Finance, Computer Science, Statistics, Engineering, Economics or other relevant fields.
• Minimum 3 years experience in the risk management area specializes in credit risk management in a sound financial institution.
• Proficiency in SQL or SAS or Python.
• Familiar with regulations in South East Asia markets is a plus.
• Professional qualifications such as CA/ACCA/CPA/FRM is a plus.
• Problem-solving, positive and constructive attitude.
• Self-motivated and detailed oriented team player who is able to multitask in a dynamic environment.
• Strong interpersonal and communication skills.

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.

Job Description:

• Strategize portfolio segmentation and optimize portfolio profitability while achieving business scale goals
• Acquire new customers from internal platforms and external channels, optimizing return on investment in the acquisition process
• Responsible for credit product management; design financial features such as pricing, repayment plan, revolving credit and so forth
• Handle existing customer management, increase conversion rate and product usage using campaigns and other effective tools
• Implement market research to understand trends, work closely with risk, IT and other teams to form business planning and drive sustainable growth
• Improve user experience and product efficiency for greater customer satisfaction
• Optimize operation flows and build SOP for product operations

Requirements:

• Bachelor’s degree and above in Computer Science/Engineering, Business Analytics, Information Technology, Economics, Statistics and other related fields
• 4-8 years of experience, preferably in consumer/digital/SME lending, or similar retail financial products.
• A builder mindset with strong experience in customer management, ideally with consulting firms, internet, fintech, banking, or financial institutions.
• Proven data analytics expertise to drive informed decision-making.
• Strong problem solving skills, proactive, to-do attitude and take initiative in action.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally within the organization and with external stakeholders.
• Fluency in English and proficiency in an additional Asian language (Mandarin, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, Tagalog) is a strong advantage to collaborate across the region

Job title – Regulatory Affairs Specialist, APAC - Feed Additive

Location – Singapore (Hybrid)

Job model – 1 year contract

In this role, you will support the Greater APAC Animal Nutrition and Health (ANH) Regulatory Affairs Team, focusing on product registration, regulatory compliance, and documentation management. Additionally, you will provide regulatory guidance to both internal teams—including account managers and marketing—and external customers, ensuring alignment with regulatory standards and facilitating seamless communication on related topics.

At dsm-firmenich, people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

• Preparation of registration dossier for new product registration and for product renewal as per the designated countries requirements; ensuring on-time submission and on-time approval
• Ensure proper documentation of submitted documents, utilizing in-house registration database within designated timeline
• Create and maintain product labels as per applicable regulations
• Monitor changes in the regulatory landscape, assess the impact towards company and communicate accordingly using the in-house regulatory monitoring tools
• Support internal and external customers queries on related topics
• Provide support on regional and/or global regulatory projects

You bring

• University degree in biotechnology, food science, chemistry, natural life sciences or related scientific disciplines.
• A minimum of 4-5 years’ experience in regulatory affairs role in animal nutrition (feed additive) industry in APAC.
• Aware of and understand the regulatory requirements for feed additive in APAC
• Have the experience of preparing registration dossier for submission and successfully obtaining product registration approval
• Team player, organized and meticulous
• Good communication skills

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

WHO YOU’LL WORK WITH

The Specialist II, Content Writer Digital Consumer Services SEA&I, reports to the Senior Manager - Nike Direct Consumer Service based in Singapore. In this role, you will work closely with teammates who support Consumer Service (CS) and Contact Center Vendors. Also, you’ll be partnering with Territory & Global Consumer Service & Ecommerce vendor CS partner.

WHO WE ARE LOOKING FOR

As a Digital Content Writer, your role is crucial to ensure the right information reaches the Nike consumer. Your writing speaks to them directly and influences their impression of the brand and the service Nike provide. Your work is the starting point for them as they benchmark how a world-class service experience is like, even before they pick up a phone. With the Nike brand and service voice as your guiding principle for every copy you create, we connect with the consumer by being there for them at all the right moments, providing them with information and guidance they’ll need in their Nike Digital journey.

An experienced wordsmith, you write with a clear objective in mind and you're able to analyze complicated topics and technical processes to create simple, succinct articles that can be easily understood by your target audience. You're well-versed in the English language, and perhaps even in one or two more languages.

Responsible for CS content in over 10 countries across the globe, you possess a global mindset and can work with various functional teams across the organization as well as third-party vendors. You're a team player who requires little supervision and is a self-starter.

• Bachelor’s degree
• 4+ years of editorial work experience (i.e. copywriting, journalism, publishing etc.)
• Develop comprehensive documentation that meets function needs and organizational standards.
• Be Subject Matter Expert in CS operation processes and translate them into simple, polished, and engaging content.
• Manage a team of outsourced content writers remotely.
• Able to manage multiple assignment and tasks simultaneously and is detailed-orientated and thoroughness in accomplishing tasks through concern for all the areas involved.
• Ability to shift gears quickly, tackling diverse departmental functions, and working with colleagues across the business in different territories.

WHAT YOU’LL WORK ON

• Manage the CS content workflow on various communication platforms such as Huddle and Athletes’ Knowledge Base (AKB) internally and, information on Get Help site, for external stakeholders.
• Plan and strategize content support required by x-functional teams for new projects and initiatives.
• Ability to identify problem areas or procedural deficiencies and proactively suggest improvements to the team.
• Create, track, and monitor daily, weekly and monthly reporting data and KPI for content and social metrics.
• Plan and strategize Nike App social commenting strategy for Asia Hub countries.
• Collaborate with Global Social team and x-functional team on campaign execution and communication strategy.
• Establish social listening workflow to monitor Nike App community comments and topic trends.
• Generate comprehensive reports on Nike App community sentiment and notable trends.

Are you a digital content wizard who can create, curate, and conquer content across the globe without breaking a sweat? If you're fluent in SEO, social media magic, and know how to make content go viral (or at least mildly famous), we want you as our next Global Digital Content Specialist!

Overview

ZOTAC believes being at the forefront of innovation is the key to sustainability. Technology and discovery are key agents driving our world forward. We continue to push engineering limits in expanding upon key technologies beyond what they can do and ask how can it apply to our lives, how it can affect us, and how we can make it better. Since the early days, we have expanded our expertise in product design and materials discovery to harmonise with the ever-growing technologies and focused on the interaction of customers with our product, to create truly intuitive and unique experiences.

Position Summary

Join us at the forefront of innovation! As we expand into Singapore, we’re seeking a creative Global Digital Content Specialist to help elevate our brand and engage our audience. This role will involve managing social media and copywriting skills, with occasional program management responsibilities. The ideal candidate will bring a creative mindset and strategic approach to our digital marketing efforts.

Key Responsibilities

• Create engaging content for social media platforms such as Facebook, Instagram, LinkedIn to boost brand visibility and engagement.
• Develop persuasive copy for various marketing materials such as website content, email campaigns and digital ads, ensuring brand messaging consistency.
• Collaborate closely with Product/Sales team to understand product features and benefits, translating them into impactful digital content.
• Work with designers to produce visually appealing assets that align with brand guidelines and resonate with target audience.
• Showcase strong interest and knowledge in the consumer electronics sector specifically in sectors like PC builds, handheld gaming PCs, mini-PCs, and related products to ensure the creation of relevant and captivating content.
• Experience in managing SEM and SEO campaigns, including key word research, ad placement, and performance reporting to optimise online visibility, drive targeted traffic and measure campaign success.

Requirements

• Min. Degree in Marketing, Communications or related field
• Min. 2 years relevant experience in digital marketing
• Familiarity with digital marketing tools, social media platforms, and content management systems
• Strong copywriting and content creation abilities, with a portfolio showcasing previous work
• Experience in data analysis and performance tracking to optimise campaigns
• Understanding of trends in the consumer electronics sector, particularly in gaming and PC hardware
• Able to work independently with a proactive attitude
• Dynamic and adept in handling pressure effectively
• Strong communication skills in both written and spoken English; fluency in Chinese and Cantonese is a plus for effective interaction with Chinese-speaking stakeholders

Even if you don’t check all the boxes above, we’re on the lookout for creative minds who know how to not just present hardware, but make it shine in the digital world! If you speak the language of gamers and hardware geeks fluently, you’re already ahead of the game - and we want you to help us turn our products into must-have essentials!

We are seeking a Business Development Manager to join our Regional Sales team. In this role, you will have the opportunity to take full ownership of the sales cycle, from identifying leads to closing deals, while collaborating with our recruitment team to deliver the full suite of solutions to clients. This position offers the autonomy to drive your success and the support needed to excel in a competitive and rewarding environment.

Key Responsibilities

• Oversee the entire sales cycle, from prospecting and lead generation to negotiating and successfully closing contracts.
• Identify, pursue, and secure new opportunities across target sectors, leveraging expertise in delivering tailored solutions and services.
• Qualify client requirements and provide tailored IT contracting solutions to address their challenges effectively.
• Collaborate with the recruiting team to source and place candidates that meet client expectations.
• Develop and maintain strong relationships with clients to drive repeat business and long-term partnerships.

Qualifications and Requirements

• Minimum 3+ years in sales, preferably in any of these such as government sector / IT Services/recruitment firms/ Consulting firms / System Integrators, with demonstrated success in managing the full sales cycle from discovery to closing.
• Good grasp of the technology market and tech recruitment processes.
• Identifying and targeting potential clients through market research and networking.
• Strong interpersonal, presentation, and negotiation skills, with the ability to work in an ambiguous environment
• Preferably someone who has experience with handling government contracts / tender proposals / and is familiar with the employment landscape

The team in Singapore is looking for an ICT Security Engineering professional to increase its capability to improve the Bank detection & reaction to Cyber Threats by: Deploying, maintaining, and improving the new SIEM infrastructure. The new joiner will collaborate closely with the Production Infrastructure & Observability teams.

Direct Responsibilities

• Install and administrate the servers of the SIEM Infrastructure
• Develop automation on the different tasks and self-service tool
• Participate in the integration of new technologies logs
• Support logs parsing using custom parser/GROK development.
• Project management
• Be a full-time member of the Production CSIRT / SIEM Engg team and participate to the various activities of the team

Contributing Responsibilities

• Contribute to the Permanent Control framework for the implementation of policies and procedures in day‐to‐day business activities, such as Control Plan.
• Comply with regulatory requirements and internal guidelines.
• Contribute to the reporting of all incidents according to the Incident Management System

Competencies (Technical / Behavioral)

Production experience across the following technologies:

• Candidate must have overall 7 or more years of experience with a minimum 4-5 years on relevant scope ie. Expertise in handling ELK stack for large platform or architecture.
• Working knowledge of Elastic stack (Elasticsearch / Logstash / Kibana / Beats) including data ingestion, management, monitoring & analytics. (Mandatory)
• In-depth experience with Kafka
• Good working knowledge of Linux (RedHat/Ubuntu)
• Programming skills (Python or Bash) is appreciated.
• Experienced production support engineer
• Platform integration skills are a plus - Experience in installation, configuration, documentation, and administration of multiple pre-production and production platforms in both virtual and physical environments.
• Experience & skills in automation tools (e.g. Ansible) & DevOps pipelines are appreciated.

Your Responsibilities:

E-Commerce Strategy Development:

• Oversee the day-to-day management of key e-commerce platforms (e.g., Shopify, Lazada, Shopee, and other regional online marketplaces).
• Develop and execute comprehensive e-commerce strategies to increase sales and brand visibility.
• Collaborate with the live host and facilitate the entire live stream process that drives conversions and brand awareness.
• Continuously track and analyze platform performance metrics (such as sales, ROAS, CTR, etc.) and apply insights to refine strategies, improve conversion rates, and enhance user experience.

Product Listings & Merchandising:

• Ensure high-quality, SEO-optimized product listings, including compelling product descriptions, high-resolution images, and accurate product specifications.
• Implement and manage promotional campaigns, product bundling, and category merchandising.
• Conduct data-driven analysis and A/B testing to refine strategies and enhance e-commerce performance.

Digital Marketing Integration:

• Collaborate with the marketing team to create integrated digital marketing campaigns (e.g., email marketing, social media, paid search, influencer collaborations).
• Leverage SEO/SEM, content marketing, and affiliate marketing strategies to drive traffic and sales.

Customer Service and Inventory Management

• Ensure a seamless shopping experience for customers, focusing on user interface (UI), user experience (UX), and after-sales support.
• Work with the customer service team to handle inquiries, complaints, and returns, maintaining high levels of customer satisfaction.
• Collaborate with the logistics and inventory teams to ensure efficient stock management, timely fulfillment, and smooth order processing.

IT SECURITY engineer

We are a leading Regional IT and Cyber Security system integrator headquartered in Singapore with a presence in Malaysia & the Philippines. We are hiring talented individuals with a positive attitude to join us. We run SOC, a cybersecurity consultancy, and other professional services to local and regional customers.

Primary Functions:

· Responsible for providing technical assistance and support related to computer systems, hardware, or software

· Responds to queries, run diagnostic programs, isolate the problem, and determines and implements a solution

· To ensure that clients get prompt and quality service

· To document troubleshooting and problem-resolution steps

· To participate and provide knowledge transfer to customers when necessary

· Professional services implementation including but not limited to Linux, Wintel Server, Networking, CyberSecurity project implementation

· Create training manuals, documentation, and knowledge transfer documents

· Install and modify computer & Infrastructure based on in-house best practices

· To implement security control on the system and network devices

· Follow up with customers to ensure the issue has been resolved

· Provide technical assistance and support for queries and issues related to computer systems, Local area network (LAN), Wide area network (WAN), and other hardware/software via phone, email, and/or onsite according to stipulated SLA

Requirements and Skills:

· Diploma holder in IT and other IT Security certifications will be a plus

· Minimum 1-year experience in IT

· Fresh graduates are welcome as we will provide relevant training

· A good understanding of IT network, data storage, network, Wintel Server

· Resourceful, creative, independent, and able to work well in a team

· Required to work on-site when necessary

· Taking ownership of technical issues and working with customers and partners to resolve more advanced issues when necessary.

· Good written and verbal skills; excellent phone and email manners.

· Understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing, switching, SMTP email, Linux, and Microsoft Windows

Other Information:

· Office Location: 67 Ayer Rajah Crescent #02-10 S139950

· Working hours: Mon-Friday, 9 am-6 pm

· Depending on the season and customer request may require to work outside working hours

· Monthly basic salary commensurate with qualifications and experiences

· Other benefits such as annual leave, medical, insurance, training opportunities, regional exposures, etc

· Additional performance bonus based on individual contribution towards company strategy and its financial performance

Contact: [email protected]

Responsibilities

• Manage IT infrastructure (including SDWAN and cybersecurity solutions), servers (including VM) and backup solutions (on-premises and cloud)
• Manage various IT assets including user PC, Retail POS and peripherals, printers (including barcode printers), electronic shelf labels, digital signage, mobile phones and tablets etc.
• Manage various SAAS solutions including Microsoft 365
• Problem solving, troubleshooting & user support
• Project management of IT initiatives
• Liaising with various external vendor solution providers
• User training, UAT, user/system documentation and change management.
• Assist in developing and implementing IT policies, protocols, procedures, solutions, and best practices including incident reporting on containment and remediation.
• Be part of project management team on IT initiatives (including system updates and migrations) starting from managing timelines, requirements gathering, specifications, sourcing of solutions, evaluation of solutions, managing implementation process including UAT, user training and system documentation.
• Assist to conduct regular system audits, regular checks on network and data security and testing to detect issues within the IT systems.
• Identify opportunities to improve and update software and systems for higher productivity.

Prerequisites

• Minimum 3 years work experience in IT support, systems administration, or network management, experience in setting up or maintaining basic infrastructure (networking, server setups) is a plus.
• Diploma in Computer Science, Information Technology, Network Engineering, or related field.
• Familiar with configuring and maintaining servers, workstations, and network devices.
• Good analytical, logical and problem-solving skills.
• Team player and able to independently and self-motivated.
• Able to communicate clearly with both technical teams and non-technical staff.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities

• Coordination of all activities required to preserve/enhance the physical and functional integrity of residential facilities including work authorization, inspection, emergency preparedness related requirements
• Be the point of contact for properties-wide issues requiring action or input, in the Reporting Officer’s absence
• Supervise various subcontractors works and ensure contractors’ compliance of work scope
• Sourcing and collation of data in preparation for the annual budgeting of funds for repairs or improvement programmes
• Escalate any critical issues for management decisions including handling of complaints and requests
• Any other duties as required by the Management

Qualifications

• Diploma in Building Services or Civil / Mechanical / Electrical Engineering or related areas
• 3 years’ or more of experiences in building or facilities management, and to be hands on in mitigating facilities issues
• Good written and oral communications skills
• Ability to present and write clear and concise reports/specifications
• Good Interpersonal skills and able to multi-task and work under pressure
• Familiar with MS Office applications

Performing different types of massages, and wellness therapies.

Communicating with guests during massages to adjust massage techniques as required.

Resolving guest complaints and reporting any accidents to the supervisor.

Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Relevant Massage Certificate or Diploma is a plus.

The ability to stand for extended periods.

Excellent organizational skills.

More than 3 years of experience

About Us

DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 30th June 2024, the Group and its associates and joint ventures operated some 11,000 outlets and employed some 200,000 people. The Group had total annual revenue in 2023 exceeding US$26 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, convenience, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

Supporting the Payroll Manager, you will handle the full spectrum of payroll function and ensure accurate and timely administration of pay

• Process monthly payroll including overtime, allowance, no-pay leave, claims, statutory and other employee payments
• Submit NS make-up pay, maternity and childcare leave claims
• Prepare overpayment recovery letters to resigned staff to claim overpayment due to resignation
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Prepare and send out electronic payslips
• Handle tax clearance submission, monthly CPF submission & annual income tax submission
• Participate and support HR/Payroll Projects
• Handle team member enquiries on payroll matters

About You

• Diploma in Business/HR or equivalent
• Minimum 2 years of relevant experience in for a fast-paced environment
• Fresh grads are welcomed
• Knowledge in Frontier e-HR System is an added advantage
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Proficient in Microsoft Excel (Pivot table/Vlookup)
• Meticulous, organized and a team-player
• Good communication and interpersonal skills

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The IT Category & Sourcing Manager at Central Procurement Office is responsible for managing IT category buy and maximize the value of the spend. The IT Category & Sourcing Manager must be able to plan, lead, execute, track and manage sourcing for different IT sub-categories including but not limited to Server & Storage, Network & Cabling, IT security, IT Application Services, Website Management Services.

• Plan, lead, execute, track and manage the sourcing for IT category buy while working with NUS IT technical experts
• Build in-depth technical knowledge of the IT sub-categories on the job. Proactively monitor relevant markets and anticipate market fluctuations by monitoring price and market trends
• Review monthly spends, savings and compliance reports and lead effort to manage supplier performance and qualification
• Incorporate key performance indicators such as price, delivery, quality, policy compliance and supplier performance in all IT category sourcing
• Manage supplier relationships and resolve supplier issues as well as being proactive in management of supplier risks. Foster supplier development and innovation by building strategic partnerships with key suppliers
• Negotiate contract/supply agreements to secure the best price for the best quality of goods, services and contractual terms
• Utilise data analytics to provide insights into IT category performance and opportunities for optimisation
• Conduct regular supplier review for performance and sustainability key indicators

Requirements

• A recognized University degree
• Minimum 5 years working experience in IT infrastructure and/or Application development areas
• Able to write IT technical specification and involved in the procurement process
• Prior experience with government procurement processes is a bonus
• Possess project management, problem-solving and negotiation skills
• Proficient in desktop applications such as Microsoft Office - Word, Excel, PowerPoint and Outlook
• Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication

Job Functions

Objectives (Generic responsibility of the job):

1. Manage and administer network, servers, clients and resolve system & application issues.
2. Administer Application IDs and enforce IT security policies.
3. Provide L1 and technical support to end-users & guidance to junior staff.
4. Carry out installation, upgrading and maintenance of hardware, software and infrastructure.
5. Liaise with vendors on IT hardware and software purchase, evaluation and maintenance.
6. Other duties as and when assigned by IT Manager.

1. Server Administration

1.1 Application Servers

1.1.1 Login accounts administration

1.1.2 Security controls

1.1.3 Data backup and restoration

1.1.4 Trouble shoot

1.1.5 Maintenance, installation and upgrading and decommissioning

1.1.6 Recommend and enhance business process and flow.

2. End-users’ support includes setup, troubleshooting & maintenance of Endpoint device.

3. Enforce IT Security policies and establish procedures.

4. License and Service Contracts Management.

5. IT-related procurement.

6. Evaluate and recommend new technology and solutions to enhance Business and infrastructure.

7. Liaise with suppliers & vendors on IT matters.

8. Follow-up and implementation of IT projects.

9. Innovative with digitalization knowledge to transform and sustain internal processes such as RPA and Power Automate.

10. New joiners and Resigned users process completion

11. Cover duties of IT staff in their absence.

11. Any other duties assigned by Management from time to time.

Knowledge and Skills

1. Must-have skills

• Diploma in Computer Science/Information Technology or equivalent
• 5 years’ working experience in similar capacity and industry
• Excellent communication and trouble shooting skills

2. Good-to-have skills

• Basic understanding of IT & Network Infrastructure knowledge is a plus
• Understanding of ISO 270001 and other ISMS framework is a plus
• Knowledge of ITIL is a plus

We seek a talented and motivated Project Specialist with a background in the electrical or mechanical field, either as an Institute of Technical Education (ITE) or Polytechnic graduate. The ideal candidate will possess basic project management skills, familiarity with project management tools, and preferably have experience in the Non-Destructive Testing (NDT) sector. Effective communication with all project stakeholders, including clients and subcontractors, and internal communications within the WaveScan team is essential. The role also requires the ability to perform occasional engineering and troubleshooting work. As a Field Project Specialist, you will have the chance to collaborate closely with diverse stakeholders, overseeing the deployment of our technology, ensuring customer satisfaction across projects of varying scales, and operating our equipment on job sites. We seek an enthusiastic, entrepreneurial, and self-motivated individual who demonstrates excellent English communication skills and a "can-do" attitude. The ideal candidate should be open to learning in a dynamic and collaborative environment.

Responsibilities:

1. Project Management:

- Assist in the planning, executing, and monitoring of projects to ensure they are delivered on time, within budget, and in compliance with quality standards.

- Collaborate with the project team to set project goals and objectives.

2. Familiarity with Project Management Tools:

- Utilize project management tools to track progress, manage tasks, and report project status.

- Maintain accurate and up-to-date project documentation.

3. NDT Sector Experience:

- Apply knowledge of Non-Destructive Testing (NDT) principles and techniques to support project requirements.

- Contribute to the development and implementation of NDT procedures.

4. Stakeholder Communication:

- Effectively communicate with clients, subcontractors, and the WaveScan team to clearly understand project requirements and expectations.

- Provide regular updates on project status and address any concerns promptly.

5. Occasional Engineering and Troubleshooting:

- Perform occasional engineering tasks related to electrical or mechanical systems as needed.

- Troubleshoot technical issues and implement solutions to ensure project success.

Qualifications:

- Higher Nitec, Nitec, or Polytechnic diploma in Electrical Engineering, Mechanical Engineering, or a related field.

- Basic project management skills and familiarity with project management tools.

- Experience in the Non-Destructive Testing (NDT) sector is an advantage.

- Energetic and driven by personal motivation, reliable, and accountable

- Strong communication and interpersonal skills

- Possesses a Class 3 driving license

- Required to undertake international travel for assignments

Preferred Skills:

- Familiarity with project management software (e.g., Microsoft Project, Asana, Jira).

- Ability to work collaboratively with a diverse team of professionals.

- Proactive problem-solving, engineering, and troubleshooting abilities.

- Customer-focused mindset with excellent client interaction skills.

This position provides an excellent opportunity for a candidate with a strong engineering background and project management skills to contribute to challenging projects and further develop their career in a dynamic and innovative environment.