MEDICAL INFORMATION SPECIALIST

KOREAN SPEAKER

Full time

Home based or Office based

Singapore

Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join one of the leading CRO organisation and a growing team of nearly healthcare professionals providing medical information and education.

Summarized Purpose:

Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Essential Functions:

• Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
• Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
• Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
• Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP's, protocols, GCP's, and applicable regulatory requirements.
• Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

Qualifications:

Education and Experience:

• Bachelor's degree in life sciences courses is required

Knowledge, Skills and Abilities:

• Excellent language skills in English and Korean language (comprehension, speaking, reading and writing);
• Proficient computer and keyboarding skills
• Good interpersonal skills
• Ability to work independently as well as part of a team.
• Ability to interpret client provided complex medical and technical information
• Organizational and time management skills
• Ability to maintain a positive and professional demeanor in challenging circumstances

Contact:

Sarka Llorens via [email protected]

For more information please contact Sarka via email [email protected] or via phone +65 92979345

EA No: 17S8637 Reg No: R1329451

In this Role, you’ll get to:

• Deliver exceptional customer service by promptly addressing inquiries from customers and partners through tickets, email, and live chat.

• Efficiently manage a large number of client inquiries professionally.

• Continually assess and suggest improvements to workflows, collaborating with Team Leaders or Managers as needed.

• Maintain strict integrity and confidentiality standards, safeguarding customer information at all times.

• Achieve personal and team targets, including Key Performance Indicators (KPIs).

• Handle office administrative tasks as needed.

What you’ll Need to Succeed:

• Bachelor’s Degree in relevant majors.

• Proficiency in written and spoken English to assist English-speaking customers and fluency in Mandarin to coordinate with stakeholders from different regions.

• Analytical thinking and high problem-solving skills.

• Ability to perform well in challenging situations and effectively manage stress.

• Personality Traits: Positive, eager, thorough, reliable, honest, and goal-driven.

• Customer Service Skills: Alert, understanding, patient, consistent, persuasive, with excellent etiquette and communication skills.

The Sales Specialist is responsible for growing the LSEG Risk business through prospecting for new clients and developing new business opportunities within existing customer accounts. The successful candidate must be able to effectively position solutions mainly for Third Party Risk Management (TPRM) use cases in Singapore & other Asean growth market

Role Responsibilities:

• Proactively identify logos for new business opportunities.
• Deliver excellent customer presentation and demonstrations to successfully close opportunities.
• Provide insights and share thought leadership with senior stakeholders.

Qualifications and Experience:

• Highly sales focused – experience in like roles preferred.
• Understanding of Risk and Compliance within large multi-national corporations and large local international firms in Singapore and ASEAN markets.
• The role requires knowledge of the 3rd party risk management workflow – i.e. onboarding, screening, ongoing monitoring and automation.
• A proven track record in a quota bearing sales environment.
• Strong presentation and ppt skills primarily for large scale conferences and webinars.

Knowledge & Skill:

• You build great rapport, make connections, are personable and conversational with new people and business contacts.
• You have the ability to build deep knowledge of a complex subject but keep it simple enough for a customer.
• You can work on a diverse scope where analysis of situations requires skills and understanding of current industry themes and trends.
• You bring a broad perspective, can anticipate customer needs, assess customer requirements, and identify opportunities to work together.
• You are a creative thinker, a problem solver, a doer.
• You can think on your feet, analyse a situation and make quick fact-based decisions.
• You are detailed orientated, deliver on time lines and ensure pipeline hygiene at all times.
• Strong in salesforce functionality and ability to make accurate pipeline forecasts.

Job Descriptions:

1. Compensation & Benefits (C&B)

• Implement C&B Programs: Assist the Head of HR to manage the organization’s compensation structures, benefits packages, and incentive schemes to ensure market competitiveness.
• Salary Benchmarking and Analysis: Conduct regular salary benchmarking to stay competitive within the industry. Analyze market data and adjust pay structures as necessary.
• Policy Development: Create and update compensation and benefits policies, ensuring compliance with legal requirements and alignment with business needs.
• Compliance: Ensure adherence to statutory requirements (e.g., minimum wage laws, health and pension regulations) and manage annual audits for compensation-related processes.

2. Data Analytics and Reporting

• Reporting: Generate periodic reports and insights for senior management on compensation trends, turnover rates, and employee progression metrics.
• Any other duties assigned.

Requirements:

• Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent work experience).
• Proven experience in HR with a focus on compensation, benefits, and/or career development.
• Proficient in HRIS, MS Office suite, including Excel and Word.
• Ability to handle sensitive and confidential information with discretion.

About Us

We are a trusted One-Stop Integrated Financial Services Provider dedicated to offering innovative and comprehensive financial solutions. Our services encompass wealth management, insurance, estate planning, and investment advisory, empowering individuals and businesses to achieve their financial aspirations.

We are seeking enthusiastic and driven professionals to join our team as Financial Services Specialists. If you thrive on challenges, excel in client relationships, and are passionate about helping others achieve their financial goals, we invite you to embark on this rewarding career journey. Candidates with relevant experience may be considered for a Team Lead role.

Your Role

As a Financial Services Specialist, you will provide expert advice, foster strong client relationships, and contribute to business growth through strategic solutions and excellent service.

Key Responsibilities:

• Client Relationship Management: Build, nurture, and maintain long-term relationships with clients.
  Understand clients' financial goals and provide personalized recommendations.
  
• Wealth Management & Advisory: Offer professional advice on financial planning, investments, insurance, and estate planning.
  Conduct regular reviews of client portfolios to ensure alignment with their objectives.
  
• Sales Excellence: Drive the sales of financial products and services, consistently meeting or exceeding performance targets.
  Present tailored solutions to clients in a clear and compelling manner.
  
• Business Development: Identify and seize new opportunities through referrals, networking, and outreach.
  Implement innovative strategies to expand the client base and grow revenue.
  
• Entrepreneurial Leadership: Embrace challenges with creativity, resilience, and an entrepreneurial spirit.
  Lead by example and take ownership of both personal and team success.
  
• Compliance & Market Knowledge: Stay informed on market trends, financial regulations, and product developments.
  Ensure adherence to industry standards and company policies in all activities.
  

What You Bring

• Educational Qualifications: Minimum Polytechnic Diploma.
  
• Experience & Skills: Entrepreneurial mindset with a passion for solving challenges and achieving results.
  Strong interpersonal and communication skills to establish trust and rapport.
  Proven expertise in sales, client relationship management, and business development.
  Knowledge of financial services and wealth management is an advantage.
  
• Certifications: CMFAS certification is a plus but not mandatory.
  

What We Offer

• Attractive Compensation: Competitive salary with performance-based bonuses.
• Incentive Trips: Annual trips to reward and recognize top achievers.
• Recognition: Awards and accolades for exceptional performance.
• Career Growth: Opportunities to advance into leadership roles, including Team Lead positions.
• Dynamic Environment: A supportive and collaborative workplace that encourages innovation and professional growth.

Why Join Us?

We don’t just offer a job; we provide a pathway to success and fulfillment. As a Financial Services Specialist, you’ll have the opportunity to make a difference in clients’ lives, grow your career, and be part of a team that values excellence and innovation.

Ready to shape your future? Apply now and start your journey with us!

Job Summary
The Business Systems Analyst serves as a liaison between the business community and Information Services (I.S.). This position elicits and analyzes business needs for assigned projects, communicates with stakeholders, and participates in determining if the solution fits within the long-term strategic vision. This position ensures that Business Systems Analysis (BSA) work products conform to quality and content standards.

Responsibilities

Applies Business Systems Analysis Processes

• Participates in creating project work plans for assigned tasks to ensure milestones are met.
• Participates in cross-functional tasks to assist with consistency and adherence with standards and best practices.
• Supports subject matter experts in specific business systems analysis areas (e.g., business domains, processes, tools, techniques, etc.) to assist other BSAs while expanding his/her knowledge base.
• Adheres to enterprise process standards and contributes to and recommends process improvements to ensure consistent deliverables.

Elicits and Analyzes Business Needs

• Responsible for the coordination and facilitation of work sessions to gather relevant information and to ensure understanding of the audience's knowledge.
• Analyzes, comprehends, and applies the appropriate level of details, based on the stage of the project life cycle, to ensure mapped solutions satisfy business problems and opportunities.
• Breaks down complex concepts into comprehensible concepts to ensure appropriate level of communication and understanding for the project stakeholders.

Communicates Business Needs

• Participates in conflict resolution to gain consensus among project stakeholders and to ensure the achievement of common goals.
• Develops business and functional requirements and corresponding work products to ensure stakeholder understanding and to serve as a basis for subsequent work products in the project life cycle.
• Delivers clear, relevant, and accurate written and verbal communications appropriate for the audience to ensure clarity and understanding.
• Delivers verbal and written communications in a professional manner to ensure a credible, consistent, and clear message.

Validates Solutions for Business Needs

• Participates in discussions regarding solutions for cross-functional and highly complex projects to ensure the approach fits into the long-term business strategy.
• Reviews other BSAs' work products to ensure completeness, accuracy, and adherence to quality and work product standards.
• Attends peer reviews of architecture, design, and quality assurance work products to identify conflicts and confirm consistent implementation of business and functional requirements.
• Informs and assists project members in the understanding of business domains to broaden the knowledge base.

Assists in Identifying, Correcting & Reporting Defects in BSA Work Products

• Participates in testing of BSA work products and processes to identify defects, meet standards, and ensure effectiveness.
• Identifies and provides input to initial analysis to develop and implement appropriate actions.
• Assists in documenting test results to support the efficient resolution of problems and to capture defect data.
• Supports communication of test results with others (e.g., other business analysts, management, development teams, business users, etc.) to provide updates (e.g., estimated project end date, defects, functionality, etc.).
• Enters data in the defect management tool to report variances from expected results.
• Verifies defects are fixed to ensure expected results are met.
• Participates in problem solving to support efficient resolution of issues and to follow-up on outstanding defects.
• Collaborates with project team members to exchange information and to respond to requests in a timely manner.
• Assists in conducting root cause analysis of defects, identifies key and recurring problems, and provides solutions to prevent recurrence.
• Develops summarized findings of problems to management to recommend proposed actions.

Requirements

• Possess a Bachelor's Degree in Information Systems/Technology or related fields
• Has at least 5 to 7 years of work experience in a similar Business Analyst role, preferably having worked successfully on analysis projects up to implementation
• Proven experience with vendor sourcing, negotiations, and contract management
• Display good communications and presentation skills
• Able to collaborate and work effectively with a variety of stakeholders across the different levels or geographies

Overview

As an IT Project Executive, with strong project management capabilities and a proven track record in managing multi-million-dollar projects in Government and Commercial sectors, you will be responsible for:

Project Management

• Project leadership in delivering Manage Print Services, Document Outsourcing and Communication Services, Business Process Services and Business Application Solutions through structured methodologies
• Oversee and support the implementation of projects, tracking and controlling all project phases and activities, risk management and quality assurance
• Manage and ensure timely delivery of projects’ operations with various cross functional stakeholders
• Produce Project Artefacts compliant with, and subject to the Fujifilm Business Innovation Project Framework
• Ensure approval and sign-off of all necessary project deliverables and Artefacts
• Control project design and planning activities associated with projects
• Assist Management to deliver business improvement outcomes as required
• Manage customer expectations to ensure customer satisfaction through the application of stakeholder management disciplines

Stakeholder Management

• Work closely with internal stakeholders to coordinate and evaluate project requirements and develop processes to ensure successful and sustainable execution of the project
• Maintain professional relationships with clients to ensure optimal level of client satisfaction

Requirements:

• Degree/Diploma in Computer Science, Information Technology or equivalent, with PMP/CITPM preferably
• At least 2 to 3 years’ working experience in IT projects
• Have a good understanding in technology, particularly as related to imaging software and hardware, document integration
• Adequate project management capabilities in managing IT projects
• Ability to provide mentorship and leadership to the team
• Good communication skills with excellent spoken and written English
• Result and customer-service oriented
• Committed and responsible team player with ability to interact with all levels

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are seeking a highly motivated and skilled IT Infrastructure Engineer to join our team. The successful candidate will play a critical role in system implementation, ongoing maintenance, and support of existing systems, as well as providing proposals for new projects. This role will primarily serve a key customer, a prominent Japanese bank in Singapore.

Job Duties:

• System Implementation: Lead end-to-end system implementation projects, including planning, design, setup, testing, and system release.
• System Maintenance & Support: Provide troubleshooting and issue resolution for existing systems to ensure smooth operations.
• Project Proposal & Requirements Gathering: Collaborate with clients to understand requirements, evaluate solutions, and prepare detailed project proposals.

Key Qualifications:

• Education: Bachelor’s degree in computer science, IT Engineering, or a related field.
• Experience: - 8+ years in IT projects, particularly within banking or financial institutions. - 5+ years of hands-on experience in system infrastructure implementation. - 3+ years of experience working with major banks in Japan is highly preferred.
• Technical Expertise: Strong knowledge of system infrastructure, including Windows OS, Oracle Database, VMware, and other system operation products. Familiarity with JP1 or similar enterprise-level system operation tools. Proficient in programming and scripting languages (e.g., WinBatch, PowerShell).
• Language Proficiency: Advanced skills in listening, reading, writing, and speaking in both English and Japanese language to effectively communicate with clients and teams.
• Customer-Focused: Strong customer service orientation, with the ability to understand and address client needs effectively.
• Additional Skills: Ability to diagnose and resolve software-related issues in collaboration with product support teams. Strong communication and negotiation skills, with experience in working cross-functionally with internal and external IT teams.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Min. 12 years of IT Infrastructure & System Security management experience, preferably prior experience in Site Reliability Engineering, API gateways for Cross-border payments production support & & monitoring.
• In depth knowledge of SRE Tools and/or cloud services, in particular AWS and Azure Clouds
• In depth knowledge of cloud services, in particular AWS and Azure Clouds.

Job Summary:

We are seeking a highly skilled and experienced VP/SVP of Digital Asset Technology Operations to lead our IT infrastructure and Security team. The ideal candidate will be responsible for overseeing the IT infrastructure & Security, which include site reliability engineering, API gateways for Cross-border payments production support & & monitoring, production releases and optimization of our technology infrastructure, ensuring the highest levels of availability, performance, and security.

You will be working closely with our Chief Operating Officer in accordance to the requirements of business needs, technology platforms, information security, regulatory, and compliance.

Together with the team, you will be working with internal and external stakeholders on Infrastructure Platforms, Identity & Access Management team, including assignments that may consist of parts of a single technical area, application, software, or technical methodology within the infrastructure engineering discipline.

Key Responsibilities:

- Infrastructure Management:

• Oversee the design, implementation, and maintenance of the company’s technology infrastructure, including servers, networks, storage systems, HSM and cloud services.
• Ensure the infrastructure is scalable, reliable, and secure to meet current and future business needs by conducting capacity planning in cooperation with the business lines and development teams.
• Manage external vendors, including monitoring of the SLA.
• Maintain a tight control on costs.
• Oversee day-to-day IT operations, ensuring efficient and effective service delivery.
• Monitor production and provide support to ensure timely resolution of incidents and problems, liaising with the relevant IT software support and development teams to resolve incidents. Handle the crisis management process if needed.
• Develop and enforce policies and procedures for incident management, problem management, and change management.
• Monitor system performance and implement proactive measures to prevent issues.
• Be the main person in charge for IT audits and regulatory inspections.

- Risk & Control Management:

• Assess the effectiveness of controls, determine the impact of control issues, identify corrective action, and track issues to closure.
• Perform risk assessments, regulatory and compliance assessments for services and processes.
• Partnering with internal and external parties to manage technology and infra related risks and compliance to regulatory requirements.

- Compliance & Security:

• Ensure compliance with industry standards, regulatory requirements, and internal policies.
• Implement and maintain robust security measures to protect the company’s data and systems.

- Foster a culture of continuous improvement and operational excellence.

- Manage of team of IT professionals in Singapore.

Qualifications:

• Degree in Computer Science, Information Technology, or a related field.
• Minimum of 12 years of experience in IT infrastructure management, preferably within Financial Services or Fintech environment.
• Prior experience in Site Reliability Engineering, API gateways for Cross-border payments production support & & monitoring, incident management, troubleshooting issues, etc.
• In depth knowledge of SRE Tools and cloud services, in particular AWS and Azure Clouds.
• Familiar with information security, audit and risk management functions.
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Fluency in English and Chinese in both languages as one needs to manage our English and Chinese-speaking clients and stakeholders.
• Experience in the financial industry and knowledge of Singapore’s regulatory requirements.
• Knowledge of crypto and related infrastructure are a plus.

Company Introduction

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.

Essential Functions:

• Lead the full sales cycle, from prospecting to closing deals.
• Provide consistent, accurate sales forecasts.
• Cultivate and maintain strong relationships with prospects and customers.
• Collaborate with Sales Engineering to demonstrate solutions, deliver POCs, and ensure satisfaction through pre- and post-sales stages.
• Drive strategic expansion of the regional team.
• Develop and execute alliance and partnership strategies within the industry.
• Target Region: Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines.

Knowledge, Skills & Abilities:

• Proven expertise in enterprise sales and territory management.
• In-depth knowledge of relevant markets and technologies.
• Strong interpersonal skills to connect with customers, identify pain points, and deliver value.
• Experienced in managing complex, strategic accounts and engaging with decision-makers.
• Skilled in positioning end-to-end solutions and tailoring them to meet customer needs.
• Capable of creating and presenting strategic account plans to company leadership.
• Self-motivated with a passion for achieving and exceeding sales targets.

Qualifications:

• 5+ years of successful experience in enterprise sales, especially in networking, cybersecurity, compute, and storage IT stack technologies.
• Familiarity with leading OEMs such as Cisco, Arista, Huawei, H3C, Ruijie, HPE, Dell, Lenovo, Kaytus, VMware, Fortinet, and Palo Alto Networks is an advantage.
• Background with System Integrators (SI).
• Bachelor’s degree (BA/BS).
• Additional experience with Data Center infrastructure projects and services (e.g., rack stack, structured cabling, managed services, EFO, liquid cooling) is a plus

Responsibilities:

• Develop and execute an annual internal audit plan based on risk assessment and company priorities.
• Lead and conduct internal audits of various IT processes, systems, and controls to assess the effectiveness of risk management and internal controls.
• Identify areas of improvement and provide practical and actionable recommendations to mitigate risks and enhance operational efficiency.
• Review and evaluate the adequacy of existing policies, procedures, and controls related to IT operations, information security, and compliance with regulatory requirements.
• Collaborate with cross-functional teams to ensure timely implementation of audit recommendations and monitor progress on corrective actions.
• Stay updated on industry trends, emerging risks, and best practices in IT auditing and governance.
• Prepare comprehensive audit reports and presentations for senior management and the Audit Committee.
• Maintain effective communication with key stakeholders, including senior management, to discuss audit findings, risks, and recommendations.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Accounting, or a related field.
• 5 years of experience in internal auditing, with a focus on IT auditing and risk management within the IT industry.
• Strong knowledge of IT processes, systems, and controls, including information security frameworks
• Experience in developing and executing risk-based audit plans and conducting complex audits independently.
• Excellent analytical and problem-solving skills, with the ability to interpret and apply regulatory requirements and industry standards.
• Strong communication skills, both verbal and written, with the ability to effectively interact with stakeholders at all levels of the organization.
• Ability to lead a team of auditors and manage multiple projects and priorities effectively.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

Experience: 5 to 8 years

Roles & Responsibilities

Responsibilities

· Drive and Manage analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.

· Participate in projects for the implementation and development of the ERP system.

· Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.

· Formalise the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.

· Supporting Proof of Concepts (PoC) delivery and pilot design.

· Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product.

· Preparing resellers on the technical aspects of selling solutions practices and procedures.

· Preparing Professional Services for efficient installations – professionally managing.

· Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.

· Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.

· Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

· Bachelor’s degree or master’s degree

· Minimum 5 years of experience in sales and presales especially on the Software development ERP Projects and Finance system.

· Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

· Implementation experience in ERP Procurement Cloud, Accounts Payable, Invoice Scanning & Matching, Expenses, Tax, Subledger accounting, Approvals Management, data schemas to assist with migration of data from legacy systems and standard / non-standard approach to integration related to finance modules and enabling and reporting from finance modules using standard OTBI functionality

· Experience with Oracle Integrations Cloud (OIC) including Visual Basic Cloud Service, Process Cloud Service, Integration using Oracle Fusion SOAP Services and REST APIs

· Experience in building custom Cloud applications/extensions using Visual Builder Cloud, APEX

· Experience in building OTBI Reports, Analytics, Dashboards, BIP reports, ESS Jobs and Oracle Analytics Cloud

· Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, FinIQ, will be beneficial.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

We are looking for Business Development Manager.

Perm Position with Path Infotech.

Path Infotech (www.pathinfotech.com) an ISO Certified IT organization with presence in India, Singapore and USA, servicing a large base of enterprise customers, including Fortune 100’s. Path Infotech focuses in the areas of Customized Software Development, IT Managed Services, System Integration and Training. Path has alliances with Oracle and Microsoft Corporation as Gold Partner for solutioning and services for the customers all across industries.

As part of its expansion, Path infotech Singapore is looking for dynamic Business Development Manager( Field Sales) to focus on Path’s services offerings and develop business in Singapore

Sr. Field Sales Executive-IT Services (Permanent)

Post Date:

• Over-all 5-8yrs in experience Information technology related industry as sales/Business development executive
• Must have at least 2yrs Selling Enterprise Solution or Services with experience in Software license sales. Experience in Singapore and should be familiar with the local and regional markets.
• Responsibilities include:

· Involves cold calling and lead generation

· Handling of existing and new clients and to provide solutioning.

· Identify and develop new business opportunities. Conducting sales presentations to IT Heads and Managers. Plan and strategize on selling process to closure of the deal.

· Establishing good business relationship with clients and understanding their needs, identifying their every individual wins so to understand them for strategic planning purposes, educate and provide them with the suitable solution/ consultancy services that they require

· Participate in seminars/events and network to generate prospects

· Liaise and build relationship with OEM

· Work closely with internal Pre-sales-Technical consultants and to ensure the client requirements are met to submit proposals/quotes

• Qualification and others requirements:

· Degree or diploma in Sales/Marketing desired

· Related work experience with ISV/Software Solution vendors will be highly advantageous.

· Should have good experience in MS-Office

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.


Responsibilities:

• Process invoices, ensuring accurate matching with PO and GRN, handling miscellaneous invoices.
• Execute monthly payments and manage accruals.
• Review Sundry Creditors, AP aging reports, follow up on vendors' Statements of Accounts and audit confirmations.
• Prepare monthly P&L schedules, verify staff expense claims, assist in annual audit.
• GST output tax reconciliation.

Requirements

• Experience with ERP system, EPICOR expertise is advantageous
• Proficient in Microsoft Office

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Justine @ 9755 9161
Shortlisted candidates will be notified

Justine Lam Nyok Yuen
Reg No. R1218722
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Service Integration and Management
You will help to deliver excellent end-user experiences and provide high quality support across our staff in 11 global offices

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as an IT Service Management (ITSM) Engineer?

• Support IT Service Management operations, project and enhancement initiatives
• Develop service requests in ITSM platform
• Provide support in implementation of IT service management activities which may include the following areas:Analysis of service requests and enhancement the catalogue items
  User requirement gathering and solution design
  Build or enhance service requests in ITSM platform
  ITSM setup and configuration that adhere to the current ITSM process
  ITSM platform patching, upgrade, and maintenance works
  Work with Automation/Orchestration team to integrate with catalogs, approvals, and workflows
  Maintain and develop technical documentation and standard operational procedures
  Ensure compliance with IT security standards, policies and procedures
  Work closely with various IT Infrastructure and Operations teams to support and troubleshoot problems and issues
  

What makes you a successful candidate?

• Experience with ITSM platform architecture on BMC Helix, or other ITSM platform such as Service Now, Atlassian JIRA Service Management, Freshworks, etc
• Proficiency in programming languages such as JavaScript, Python for use in automation
• Experience in technology delivery – preferably with some experience of delivering in automation and optimization.
• Excellent problem-solving and analysis skills, with the ability to identify and address complex engineering challenges

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Technology Group here:
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/16161/

Responsibilities

• Collaborate with the IT Manager and internal stakeholders to perform IT support functions effectively, ensuring seamless operations and efficient execution of tasks.
• Assist the Clinical Operations team by engaging multidisciplinary stakeholders (including doctors and clinic staff) and addressing diverse requirements and perspectives to enhance patient-centered care and organizational efficiency.
• Act as a liaison between users and IT vendors to facilitate the delivery of IT solutions and services.
• Configure and deploy new desktop and laptop computers, including the installation of required software and administration of Windows Active Directory (AD).
• Provide technical assistance to end-users, addressing various issues related to devices such as desktops, laptops, printers, scanners, and mobile devices, as well as software like Microsoft Office and SharePoint.
• Oversee data protection and cybersecurity operations, ensuring proper configuration and maintenance of security systems.
• Maintain IT assets, update system documentation, and manage software licenses.
• Support the implementation of action plans aligned with the company’s operational goals and contribute to the smooth functioning of specialist clinic operations.
• Undertake additional duties as assigned by management.

Requirements

• Diploma in Computer Science or a related degree qualification.
• At least 2 years of experience with Microsoft 365, Active Directory, end-user desktop support, and IT security implementation and operations.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.:R24124220 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Title: IT Infrastructure & Support Engineer (ID7029)
Location: Clementi
Working Hours: Mon to Fri 830am-6pm
Salary: $4700
Benefits: AL 15days, performance bonus

As a key member of the IT team, the candidate will be responsible for overseeing and optimizing infrastructure systems across both local and overseas sites.

Key Responsibilities:
• Manage and configure infrastructure systems (Active Directory, data centers, telephony, video conferencing, etc.) and network devices (firewall, VPN, wireless, etc.).
• Ensure automatic system backups, implement disaster recovery plans, monitor resource usage, and apply patches as needed.
• Coordinate with external vendors to ensure Service Level Agreements (SLAs) are met.
• Develop and maintain technical documentation such as admin and user guides.
• Provide technical support to local and international branches, ensuring LAN/WAN security.
• Source products, solutions, and vendors for project needs.
• Offer L1/L2 support and contribute as a team lead or member in various IT projects.

Requirements:
• Singaporean/ PR only.
• Diploma or Degree in IT/Computer Science, or a CCNA certification.
• Proficiency in English and Mandarin is required to liaise with overseas stakeholders.
• At least 1 year of experience in enterprise networking (WAN/LAN, VPN).
• Proficient in managing Microsoft Server, Microsoft 365, and Google Suite.
• Solid knowledge of TCP/IP, DNS, DHCP, Proxy, and Firewall setup.
• Familiarity with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless controllers.
• Strong understanding of CyberRisk, CyberSecurity, and PDPA.
• Experience with Veeam, VMware, UNIX/Linux, API/Web programming, and database management is a plus.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Overview

The Director of IT Planning and Business Relationship Management at MUFG Bank's Systems Office for Asia (ASO) in Singapore is a high-level leadership role responsible for strategic IT planning, performance monitoring, stakeholder communication, and team management. This role requires a seasoned professional with extensive experience in strategic planning, IT initiatives, business relationship management, and team leadership. The Director will oversee a team of over 10 professionals, ensuring alignment with the organization's strategic goals and fostering a collaborative and high-performance work environment.

Job Responsibilities

Strategic Planning and Execution

o Develop and promote comprehensive business plans and strategies.

o Collaborate with stakeholders, including the Head Office in Tokyo and APAC management, to ensure cohesive strategy development and execution.

o Propose and evaluate innovative IT initiatives in collaboration with SMEs.

Performance Monitoring and Reporting

o Develop and monitor key performance indicators (KPIs) of ASO to track the progress and success of IT initiatives.

o Prepare detailed reports and presentations for management, providing insights and recommendations based on data analysis.

o Generate monthly IT reporting and forecasting for submission to the Head Office, and assist in creating reports and presentation materials for executive meetings.

Strategic Partnership and Ad-hoc Support

o Act as a strategic partner to ASO management, providing proactive support in organizational strategy development and ad-hoc tasks.

o Evaluate and propose improvements to the organizational framework.

o Ensure timely responses to emerging issues, contributing to ASO's strategic direction.

Stakeholder Communication, Coordination, and Business Relationship Management

o Establish and maintain business partner relationships, with a deep understanding of business and IT needs.

o Plan to implement new, or improve existing business and IT services, by pursuing the newest technology and cost-effective methods.

o Understand business needs and reflect them in the IT strategy to ensure alignment and support for business objectives.

o Manage IT-related meetings and committees, coordinating IT strategies across APAC managements.

Team Leadership and Development

o Lead and mentor a team of over 10 professionals, fostering a collaborative and high-performance environment.

o Provide guidance and support for team members' professional growth and development.

High-Level Management

o Oversee the IT Planning Team and Business Relationship Management Team, ensuring alignment with organizational goals.

o Manage and coordinate team activities for effective project and initiative execution.

Job Requirements:

• Minimum 10 years of experience in IT planning and development within the banking industry, with at least 3 years in IT planning.
• 3 years in the upstream processes of system development or business relationship management with experience in developing, promoting business plans and strategies, and coordinating with stakeholders from other regions and departments.
• Minimum JLPT N1 Certification or a degree in Japanese university or equivalent is required to interpret and communicate requirements to the Tokyo Head Office, where primary business communication is in Japanese and work in partnership with the senior management.
• Experience leading a team of at least 5 members.
• Strong leadership and people management skills, with the ability to inspire and develop talent.
• Excellent analytical and problem-solving abilities, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Proactive, responsible, and able to work independently.
• Fast learner with a hands-on approach to problem-solving.
• Familiarity with IT strategy and the implementation of new technologies is preferred.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068504

• MIS Executive (Management Information Systems)
• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

about the role

• Lead the setup and improvement of IT service management processes and tools.
• Manage IT infrastructure, including data centers, cloud environments, and networks, ensuring performance and reliability.
• Oversee application management to minimize downtime and streamline deployments.
• Ensure compliance with regulatory requirements and collaborate with cybersecurity teams to address risks.

Skills and experience required

• Bachelor's degree in computer science or equivalent.
• At least 15 years of experience in IT operations within banking or financial services.
• Proven team leadership experience with strong stakeholder management skills.
• Expertise in ITIL processes and financial/budget management.
• Regional exposure is an advantage.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)