Key Responsibilities:

Cybersecurity Risk Assessment & Mitigation:

• Cyber Risk Assessment: Conduct comprehensive cyber risk assessments in support of technology initiatives, identifying IT-related risks and recommending appropriate security controls to mitigate those risks.
• Risk Monitoring & Management: Continuously track and manage risk mitigations and exceptions, ensuring that risk reduction measures are implemented and that monitoring capabilities are integrated into the solutions to detect and respond to evolving threats.
• Compliance & Best Practices: Ensure that all security measures and controls are in compliance with internal policies, industry standards, and regulatory requirements (e.g., GDPR, HIPAA, PCI-DSS).

Network Security Design & Implementation:

• Solution Design: Design High-Level (HLD) and Low-Level (LLD) network security solutions, tailoring the security architecture to meet specific business requirements and security needs.
• Firewall & UTM Solutions: Implement and manage firewall and Unified Threat Management (UTM) solutions, including but not limited to Checkpoint, Fortigate, Palo Alto firewalls, and AWS-based security configurations.
• Encryption & Authentication: Design and deploy robust encryption technologies (e.g., Symantec 12.1.4) and implement two-factor authentication solutions (e.g., RSA Secure ID) to ensure secure access to corporate resources.
• Cloud Security: Manage and secure cloud environments, including AWS firewalls, AWS Shield, and AWS WAF, to safeguard cloud-based assets and services.

Security Incident & Problem Management:

• Incident Management: Respond to and resolve security incidents, monitoring for any unauthorised access, vulnerabilities, or breaches in the network. Investigate the root cause and implement remediation strategies.
• Change Management: Oversee changes in the network security environment, including the installation, configuration, and maintenance of firewalls, load balancers (e.g., F5 LTM/ASM), and proxy servers (e.g., Bluecoat, ZIA, ZPA).
• Proxy & Web Security: Manage and secure proxy servers and web security gateways (WSGA, Websense), ensuring that all outbound and inbound traffic adheres to the organisation’s security policies.

Global Client Support & Collaboration:

• Client Communication: Act as a liaison for global clients, understanding their security requirements and proposing tailored solutions that address their unique needs.
• Client Support: Provide ongoing support for security infrastructure deployed across various client locations, including resolving incidents, handling requests, and managing vulnerabilities.

Security Monitoring & Reporting:

• Network Monitoring: Utilise network monitoring tools (e.g., SolarWinds, CA Spectrum, and E-Health) to proactively identify potential threats and vulnerabilities in the network.
• Reporting & Documentation: Maintain detailed records of risk assessments, security incidents, mitigations, and system configurations. Prepare reports for management and stakeholders on security posture and risk mitigation progress.

Training & Awareness:

• Security Awareness: Educate internal teams and clients on best security practices, risk management strategies, and incident response protocols.
• Continuous Improvement: Stay updated with the latest trends, tools, and technologies in network security, ensuring the company’s security measures remain current and effective.

Job Requirements:

Qualifications:

• Experience: 10+ years of experience in network security, systems security, and risk management, with a proven track record in implementing network security solutions and managing complex security infrastructures.
• Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent experience).
• Certifications:
  • ITIL Foundation (V3 or higher)
  • VMware 6.x or similar (preferred)
  • Relevant certifications in network security such as CISSP, CISM, or CompTIA Security+.

Technical Skills:

• Network Security: Expertise in designing and implementing network security solutions, including firewalls (Checkpoint, Fortigate, Palo Alto), VPN solutions, and UTM.
• Cloud Security: Proficient in securing cloud environments such as AWS, including AWS WAF, AWS Shield, and AWS Firewall management.
• Proxy & Web Security: Experience with proxy servers and web security gateways such as Bluecoat, ZIA, ZPA, WSGA, and Websense.
• Network Monitoring: Hands-on experience with network monitoring tools like SolarWinds, CA Spectrum, and E-Health to ensure security and performance.
• Authentication & Encryption: Strong knowledge of authentication mechanisms (e.g., RSA Secure ID Two-Factor Authentication) and encryption solutions (e.g., Symantec 12.1.4).
• Incident Management & Troubleshooting: Experience in handling security incidents, conducting root cause analysis, and troubleshooting security issues.
• Firewalls & Load Balancers: Expertise in managing firewalls, load balancers (e.g., F5 LTM/ASM), and network configurations to ensure a secure and efficient IT infrastructure.

Soft Skills:

• Analytical & Problem-Solving: Strong analytical skills with the ability to assess complex security risks, identify vulnerabilities, and recommend effective solutions.
• Communication Skills: Excellent written and verbal communication skills to liaise with clients, teams, and management. Ability to explain complex security issues to non-technical stakeholders.
• Collaboration & Teamwork: Able to collaborate with multiple teams, both internal and external, to implement solutions and drive security initiatives.
• Client-Focused: Strong client management skills with the ability to understand and address specific security needs for global clients.

Candidates are expected to:-

• Carry out repair, maintenance, and troubleshooting of machinery onboard PSA Marine harbour crafts
• Liaise with Fleet Operations team on breakdown reports and harbour crafts status
• Perform lathe machining, basic gas welding, and cutting works to facilitate repair to machinery
• Assist in lifting activities, forklift operation, confined space assessment
• Perform proper disposal of used oils and chemicals

The ideal candidate should preferably:-

• Possess at least a Nitec in Marine Technology, Electrical Engineering, or Mechanical Engineering
• Be proficient in Microsoft Office applications
• Possess a valid Class 3 driving license and MOM accredited certifications such as SSIC, Safety Supervisor, Lifting Supervisor, Forklift Driving
• Prior experience in performing mechanical fitment, basic gas and TIG welding, hydraulic and pneumatic system troubleshooting will be considered favourably
• Candidates with relevant experience may be considered for a senior position

*New hires may be eligible for a sign-on bonus of up to S$3,000. Terms and conditions apply.

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Cloud Operations + Innovation (CO+I) is the team behind one of the World’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for passionate, high-energy program managers to help achieve that mission. If you want to have fundamental impact on how Microsoft’s Cloud is deployed and operated globally, want to be involved with one of the most strategically important teams at Microsoft, have strong technical and business acumen, leadership, creativity, and out of the box thinking are some of the skills you bring to the table - this job is for you! We are looking for an exceptional Business Intelligence Analyst who can apply in-depth knowledge of the business, its data landscape, and the lineage of those data to proactively identify opportunities to explore and address business questions across multiple areas.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

1. Power BI Development & Administration:

• Design, develop, and deploy Power BI dashboards, reports, and datasets based on business requirements.
• Manage Power BI workspace and app configurations, ensuring best practices for governance, security, and performance optimization.
• Troubleshoot and resolve issues related to Power BI datasets, reports, and services.

2. Data Modeling & Analytics:

• Build complex data models in Power BI, ensuring accurate and efficient data relationships and calculations.
• Develop and optimize DAX queries to meet analytical and reporting needs. Conduct in-depth data analysis to support decision-making and provide actionable recommendations.

3. Integration with Microsoft Ecosystem:

• Integrate Power BI with other Microsoft platforms such as SharePoint, Dataverse, and Teams to create seamless solutions.
• Collaborate with Power Apps and Automate developers to deliver integrated solutions that enhance team productivity and streamline workflows.

4. Support and Collaboration:

• Support day-to-day operations with ad-hoc analysis to address immediate business needs and challenges.
• Partner with stakeholders to gather requirements, define KPIs, and deliver solutions that meet business needs.
• Provide training and technical support to end-users for effective Power BI usage.

5. Governance & Best Practices:

• Establish and enforce standards for Power BI governance, including dataset versioning, security, and performance optimization.
• Stay updated with the latest Power BI and Power Platform features, sharing best practices with the team.

Qualifications

1. Experience:

• At least 5 years of experience in Power BI development and administration.
• Strong track record of delivering advanced dashboards and data visualization solutions.

2. Technical Skills:

• Proficiency in Power BI (desktop, service, and administration).
• Advanced knowledge of DAX, Power Query, and M scripting.
• Solid understanding of SQL and data integration from diverse sources.

3. Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication skills to explain technical concepts to non-technical stakeholders.
• Ability to manage multiple projects and prioritize effectively.
• Experience solving business problems and using mathematical techniques using available data.

4. Education:

• Bachelor’s degree in Computer Science, Information Technology, Data Analytics, or in a related field.

Preferred Qualifications:

• Familiarity with SharePoint, Dataverse, and other Microsoft Power Platform products (Power Apps, Power Automate).
• Microsoft Certifications PL-300, DP-600, PL-100.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

1 year contract, renewable

Central area, Havelock Road

Monday - Friday, office hours

Prefer immediate starters/ available to start in January 2025

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

We are representing our client, a local church organisation to look for an experienced HR Operations Specialist to complement the existing team.

This role delivers the HR Value Proposition, in support of the People Strategy, through the efficient and efficacious functioning of HR processes. This includes staff attraction, recruitment, onboarding, payroll, benefits, learning and development, SDR process and HRIS.

Responsibilties

• Flexible and Hybrid way of work post-pandemic. Contribute to building a collaborative and relational culture.
• Implement staff attraction and recruitment processes to meet staffing needs and build pipeline. Manage vendors (ministry support), polytechnic or university interns (if any).
• Manage Confirmation Assessment process, Staffing-related Contracts Renewal and Exit-related processes.
• Work with Payroll Vendor to ensure monthly payroll is processed accurately and on a timely basis. This includes following up on the payroll process, verifying and approving payroll reports, and addressing Board Chairman and Treasurer queries if any.
• Support the full implementation of the Staff Development Review Process annually.
• Coach supervisors and staff on Staff Development Review related conversations and processes.
• Deepen the Pre-Boarding and Onboarding engagement experience to ease contextual transition to full-time ministry.
• Build up learning journeys as part of L&D roadmap. Consolidate & review staff development needs via annual SDR process.
• Ensure data integrity of HR Information System, in consultation with external vendor.
• Be familiar with the HRIS for annual data rollover, including leave & claims.
• Support HR site administration in Sharepoint in consultation with IT.
• Ensure HR information such as organization chart and staff announcements etc. are updated regularly.
• HR Projects - This may include Staff Wellness, Digital or Productivity-related continuous improvement projects.
• Survey Support for Ministry of Manpower, SNEF surveys as needed.
• Address staff-related queries to above-mentioned.
• Staff participation in church-wide events.

Requirements

• Bachelor’s Degree in Human Resources or equivalent.
• Minimum 5 years of relevant experience.
• Strong HR operations experience and In-depth knowledge of local employment law in accordance with TAFEP guidelines, IRAS and CPF Act is required.
• Excellent communication, leadership, and interpersonal skills.
• Digitally-saavy and experience with HR systems is required.

An exciting opportunity awaits YOU to be a part of this dynamic organisation.

novita is looking for a sincere individual who is enthusiastic about e-commerce to join us as an E-Commerce Specialist!

• $3000 - $3500 (Basic + Incentive + Target Incentive)
• Career Progression
• Positive working environment
• Employee Welfare, Benefits & Staff Discount

Job Description:

• Strategically plan, execute and submit promotional/ sales/ marketing campaigns for e-commerce sites such as Shopee, Lazada, NTUC and our eStore site.
• Assist to plan and execute any other e-commerce sales/marketing campaign.
• Liaising with the respective e-platform manager for campaign submission or address operational challenges.
• Manage and respond to all forms of customer engagement (e.g. chats, reviews, complaints etc).
• Create, upload and manage product listings and ensure all details are well in placed.
• Execute and track the performance and budget of paid advertisements on e-platforms
• Collaborate with various departments to successfully plan and implement marketing, sales campaigns, and product launches.
• Compile sales performance reports to analyze the effectiveness of each campaign.
• Other ad-hoc duties as assigned by Management

Requirements:

• A minimum of a Diploma in any field.
• At least 1 year of experience in e-commerce.
• Experience with Shopee, Lazada, NTUC Online or Shopify is a plus.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong communication skills, self-driven and possess a positive attitude.
• Proficiency in Microsoft Office.

Responsibilities:

• Utilize various sourcing techniques such as job boards, social media, networking, and referrals to identify and attract qualified candidates.
• Conduct initial screenings and interviews to evaluate candidates’ qualifications, experience, and cultural fit.
• Create and manage job postings across multiple platforms to maximize visibility and reach.
• Build and maintain strong relationships with candidates, hiring managers, and external recruitment agencies.
• Stay informed about industry trends, salary benchmarks, and competitive hiring practices in Japan. Ensure all recruitment activities comply with local labor laws and company policies.
• Provide regular updates and reports on recruitment metrics and progress to senior management.

Requirements:

• You have a proven track record as a recruiter, especially within the Japanese market.
• With at least 5 years of recruitment experience, you have worked in both agency and in-house settings.
• Your communication and interpersonal skills are excellent.
• You possess a strong understanding of Japanese labor laws and employment practices.
• You are capable of working both independently and as part of a team.
• Your proficiency in Japanese ensures effective communication with Japanese clients and stakeholders, facilitating smooth business operations in Japan.

JAC Recruitment Pte. Ltd.
EA License No: 90C3026
EA Personnel: Tey Tai Nian
EA Personnel No: R1558829

RESPONSIBILITIES

Serve as member and supporting the regional GBTO/COO/RSG/ACH team in managing the Sourcing activities, Third Party Risk Management from sourcing perspective, sourcing category management and supplier relationship management as well as transversal project management. Support on sourcing governance, controls, and communication.

Main Responsibilities:

Lead the standard end-to-end Sourcing process on the assigned categories: from market research, understanding of the internal client’s and the business requirements, followed by RFP process and contract implementation.
Partner with key internal functions including IT, Legal, Compliance, Finance etc. across Asia locations and also with Group Sourcing team based in Paris.
Achieve category cost improvement targets through price negotiations. This would require analysis of complex supplier proposals and use decision-making tools and models, including financial and non-financial criteria, to facilitate award recommendations.
Negotiate contracts, terms, and conditions with suppliers and ensure compliance to Group requirements.
Collaborate with internal clients ensuring their satisfaction, whilst securing the sourcing processes.

Risk Management:

Support to define, enhance, document, and implement Strategic Third-Party Risk Management standards in terms of policies, processes, SLAs, interface to other processes, key procedures, data and systems used to support the process.
Establish process and controls to reduce operational, supplier and legal risks and enhance efficiency.

Category Management and Supplier Relationship Management:

Leading in-depth spend analysis and data mining in order to deliver strategic and comprehensive category management plan.
Identification of the key supplier and maintain effective governance and communication with the senior management of SG and the vendors.

Governance:

Ensure Sourcing process compliance with Group standards and maintain a culture and practice of highest ethical standards and behavior.
Managing the management reporting to provide visibility to management on Sourcing topics
Drive standardized procurement and third-party risk governance processes to support Third Party Management & Sourcing objectives and strategies.
Monitor the sourcing performance and to follow-up the project pipeline.

Project Management:

Leading or assisting to various transformation projects to improve the Sourcing process.
Support the development of tools to perform third party risk and control analyze the efficiency of the controls

PROFILE REQUIRED

Strong experience in Sourcing / Vendor Management and ideally from Banking industry
Strong interpersonal and stakeholder management skills, energetic, proactive and positive can do attitude
Strong knowledge in Asia market benchmark and local regulatory requirements
Knowledge and understanding of contracts and legal clauses
Knowledge of PowerBI and system development workflow is a plus
Solid presentation and communications in English both verbal and written
Solid analytical skills, number person with high quality deliverable
Take leadership role, strong sense of accountability and ownership
Willing to lean and develop skill
Simplification mindset
Ability to work in a challenging environment and speedy in response and efficient
Attention to details.
High standards of ethics and team spirit
Occasional travel may be required and other duties outside of the above may be requested on an ad-hoc basis

About Us
At EMZ, we are dedicated to crafting innovative, high-quality cosmetics, skincare, and personal care products that inspire confidence and promote well-being. We believe in pushing the boundaries of beauty and wellness, and we’re looking for a creative, hands-on Cosmetics Product Development Specialist to join our growing team. If you’re passionate about product innovation and have experience in formulation and testing, we’d love to meet you!

Job Summary
As a Cosmetics Product Development Specialist, you will play a critical role in the development, testing, and commercialization of cutting-edge products. You’ll be responsible for formulating new skincare and personal care solutions, ensuring product efficacy and stability, and maintaining all necessary documentation throughout the development process. You will also collaborate with cross-functional teams to ensure smooth transitions from lab formulations to full-scale manufacturing.

Key Responsibilities

• Product Formulation: Research and develop innovative skincare, cosmetic, and personal care products from concept to commercialization.
• Testing & Evaluation: Conduct efficacy and stability testing on all new formulations, ensuring they meet safety and quality standards.
• Documentation: Create and maintain comprehensive product development documentation, including Standard Operating Procedures (SOPs).
• GMP Compliance: Ensure compliance with Good Manufacturing Practices (GMP) in all product development activities.
• Hands-on Laboratory Work: Work directly in the lab, operating basic lab equipment and formulating new products.
• Production Support: Collaborate with the production team to help transition formulations to full-scale manufacturing, including support during plant trials and the start of production.
• Brand Support: Assist in the maintenance and improvement of current products in market, ensuring ongoing success and alignment with brand vision.
• Innovation & Research: Proactively research new raw materials, ingredients, and technical opportunities to enhance product offerings and stay ahead of trends.

Qualifications

• Education: Bachelor’s degree in Chemistry, Cosmetic Science, Pharmaceutical Sciences, or a related field.
• Experience: At least 2 years of experience in product development, specifically within cosmetics, skincare, or personal care industries.
• Skills:

- Proficient in skincare, haircare and bodycare formulation and the use of basic lab equipment.

- Familiar with GMP and regulatory requirements for product development and manufacturing.

- Strong documentation and organizational skills, with attention to detail.

- Knowledge of stability and efficacy testing protocols.

- Ability to work both independently and collaboratively in a fast-paced environment.

- Excellent discipline in hygiene and problem-solving skills.

- Focus and have team spirit.

We regret that only shortlisted applicants will be notified.

Job Description & Requirements

Description

Over 15 years of experience in delivering banking and FinTech solutions across transaction monitoring, payment systems, and compliance frameworks.

Designed and implemented end-to-end transaction monitoring systems for real-time risk assessment and compliance.

Deep expertise in building solutions for post-trade settlements and reconciliation processes.

Expert in AML, KYC, FATCA, and sanctions compliance,ensuring adherence to global regulatory standards.

Expertise in crafting data architectures supporting trade order management systems (OMS) and wealth management platforms.

Hands-on expertise in designing solutions for credit risk monitoring and client lifecycle management (CLM).

Comprehensive knowledge of SWIFT standards, ISO 20022 protocols, and modern payment systems.

Architected scalable, cloud-native systems utilizing AWS, Spring Boot, and microservices architecture.

Developed solutions for blockchain applications in compliance and secure transactions.

Delivered high-impact regulatory reporting tools for financial institutions, enhancing audit readiness.

Strong background in developing applications aligned with sanctions compliance regulations.

Successfully integrated client onboarding solutions with compliance systems to reduce risk and improve efficiency.

Extensive experience in regulatory environments with tools supporting AML transaction analysis and fraud detection.

Strong advocate for digital transformation through blockchain innovations and modern FinTech methodologies.

Delivered high-level and low-level designs forcritical compliance-driven financial systems

• Design and prototype user-friendly interfaces and experiences for blockchain applications.
• Responsible for the development and launch of an innovative Pre-Market trading platform
• Collaborate with developers to implement design solutions and ensure usability.
• Conduct market analysis to identify trends, competitor offerings, and customer needs in the blockchain space.
• Gather and analyze user feedback to inform product development and improvements.
• Develop and execute pre-market strategies, including go-to-market plans, positioning, and messaging.
• Work with marketing and sales teams to prepare for product launches.
• Collaborate with engineers, product managers, and other stakeholders to align product features with market demands.
• Communicate design concepts and product strategies effectively to both technical and non-technical audiences.
• Ensure that all products adhere to industry standards and regulatory requirements.
• Stay updated on blockchain technology trends and security best practices.
• Develop tailored strategies for emerging technology sectors, such as virtual reality and AI
• Qualifications:
• Bachelor’s degree in Design, Computer Science, Business, or a related field.
• 3+years of experience in product design or a related role, preferably within blockchain or fintech.
• Hands on experience on virtual reality & AI technologies.
• Experience in Data driven promotional strategy.
• Proficiency in design tools (e.g., Figma, Sketch, Adobe Creative Suite).
• Business level Mandarin speaking is required as the candidate will be required to liaise with Mandarin stakeholders, vendors and counterparts on daily basis in China & Hongkong region.
• Strong understanding of blockchain technology and its applications.
• Excellent analytical,problem-solving, and communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Willingness to work in the late evening hours to accommodate regional team meetings is required.

• Position: Marketing Executive
• Industry: Meat & Cheese Trading Company
• Working Days & Hours: Mon-Fri 9AM – 6PM
• Office Location at Boon Lay / Jurong West, Singapore
• Basic Salary: $4000 to $4200 + AWS + VB

Requirements

• At least 3 years of Retail Marketing or FMCG food trade marketing.
• Understanding of E-commerce, digital marketing and social media are MUST.

Key Responsibilities:

1.Trade Marketing Support

• Support Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.
• Coordinate marketing initiatives and promotional activities for 3rd party brand partners.
• Develop advertising materials for POSM, digital and social media channels.
• Assist in creating sales support materials and retail in-store promotions.

2.Retail Marketing for offline Gourmet Retail Shop and online company Eshop

• Support Marketing Director in implementing local store marketing, weekly promotions and activities to drive foot traffic and sales in Gourmet Retail Shop and online store to meet assigned sales target.
• Plan weekly promotions for company retail shop and online store (including selecting right mix of products and setting pricing).
• Assist in overseeing retail merchandising efforts for optimal product display and sales.

3.Marketing Apps Maintenance

• Support marketing team to maintain and update mobile apps, and platform optimization.
• Monitor and troubleshoot app performance issues for optimal functionality.
• Collaborate with UX/UI designers to enhance user interfaces and overall user experience.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job description

• Provide Level 2 Incident & Problem Management support by working with vendors and/or Internal support teams to resolve technical and user issues during migrations, and other events.
• Develop and maintain an in-depth knowledge of the applications you manage, including system architecture, data structures, scheduled jobs, reports, and interfaces to other applications.
• Document IT & Business user procedures and requirements around 'IT Change Management'. Support user training.
• Assist data integration between different financial systems and ensuring accurate data exchange to support business processes.
• Support Project Managers in plans related to 'Public Markets & Business Core Operations Solutions'.
• Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
• Interact with vendors of financial systems about technical issues and the coordination of enhancements.
• Examinations and Audits - Respond to requirement from regulators and auditors to provide support for information requests.
• Support the business in 'Business Continuity' and 'Disaster Recovery' initiatives.

Qualifications

• A minimum of a college degree in Business or IT related field of study.
• 3+ years in a team responsible for providing analytical support and administration of business applications.
• Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards.
• Experience in creating test scripts, as well as implementing and executing test scripts.
• Experience in technical writing/documentation skills.
• Working knowledge of applications, systems, and application architecture.

Preferred:

• Knowledge of IaaS (e.g. Amazon Web Services (AWS), Microsoft Azure)
• Good working knowledge of Microsoft Windows Server environments, Linux, Java applications, Microsoft IIS, Apache Tomcat, SQL Server, Oracle DB.
• Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Role Purpose

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilites

• Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.
• Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.
• Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.
• Lead, coordinate and participate in improvements as they relate to the on-site IT environment.
• Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.
• Test fixes to ensure problems have been adequately resolved.
• Perform post-resolution follow-ups to customer requests.
• Evaluate documented resolutions and analyse trends for ways to prevent future problems.
• Field incoming requests from customers via both telephone and e-mail in a courteous manner.
• Build rapport with customers.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Prioritise and escalate problems (when required).
• Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
• Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.
• Serves as a back up to the IT Support Technician as appropriate.
• Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.
• Supports operates and maintains AV equipment for live meetings and events.
• Provides support and demonstrates expert knowledge for online webinar tools and applications.
• Acts as backup trainer when requested.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gsqZqM3W

• Global role with team management responsibilities
• Exposure to latest technology - Cloud technologies

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Network Manager Enterprise Infrastructure to manage their network team.

About the job

Reporting directly to the head of IT infrastructure, your responsibility includes:

• Ensuring smooth delivery of IT network (LAN,WAN, SD WAN) services, ensuring that internal SLA has been met
• Managing external vendors for smooth delivery of Infrastructure services, ensuring external SLA has been met
• Ensure infrastructure changes, authorization request and bug fixes are applied by vendors as per business requirements without disruption of service, in compliance with defined IT policies and procedure
• Designing network Blueprint and roadmaps.
• Managing the IT Network team across the region, this include assigning and reviewing of work

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in network (LAN,WAN, Cisco devices and etc). Proven track record in managing a team is required for this role.

Proven track record of working in end user on a regional role will be of added advantage.

Exposure to cloud - Azure or AWS will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gsqZqM3W (EA: 94C3609/ R1219669)

Responsibilities

• Collaborate with cross-functional teams to develop creative concepts and designs for web projects
• Create wireframes, mockups, and prototypes using tools such as Sketch, Figma, or Adobe XD
• Optimize website performance for speed and usability
• Conduct testing and debugging to ensure high quality and functionality
• Handle service requests and troubleshoot any user/system-related issues and queries
• Engage with HQ development team to resolve issues, which need implementation
• Provide technical consultancy and workaround solutions
• Understand, share HQ guidelines (design, system, policies) & provide the necessary proper compliant guidance, materials and techniques
• Support integration of online applications/microsites & third-party solutions with the system
• Co-work closely with security and analytic teams to support the overall operations
• Conduct system training to stakeholders

Requirements

• Bachelor’s degree holder in relevant field of studies
• 3+ years of experience in web design
• Strong proficiency in HTML, CSS and other client side technologies
• Experience with popular frameworks such as Angular, React, or Vue.js
• Proficiency with design software such as Photoshop, Illustrator, or Sketch
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Strong problem solving skills
• Excellent communication and collaboration skills
• Ability to prioritize and manage multiple projects simultaneously
• Attention to detail and commitment to quality
• Experience in version control systems such as GitHub
• Responsible, organized and independent and good team player
• Relevant experience as a designer in a digital/interactive/online/e-commerce focused organization is preferred
• Knowledge & experience on Adobe Experience Manager is preferred
• Experience working with Angular, server-side rendering
• Knowledge of TypeScript, RESTful APIs
• Familiarity with Agile methodologies and tools such as Webpack, NPM

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students