Join the Good Totes crew as our Supply Chain Specialist! At Good Totes, a vibrant fashion startup, we're all about dreaming big.

As a key member of our team, you will be responsible for overseeing inventory forecast and planning, procurement and scheduling, and inventory optimization across various online and offline sales channels. This role requires a detail-oriented professional with strong analytical skills and the ability to manage multiple tasks efficiently.

About this role:

• Hybrid work arrangement
• Location: Must be based in Singapore
• Full-time: Monday to Friday
• Office location: Bukit Batok

Responsibilities

Inventory Management & Sales Analysis:

• Forecast demand and manage inventory planning on a monthly basis.
• Ensure accurate inventory reporting and maintain adequate stock levels.
• Analyze sales data to make informed product suggestions and propose sale mechanics based on sell-through rates and overstocks.
• Work with marketing team on promotions and campaigns to maximise product visibility

Supplier Coordination & Scheduling:

• Generate and organise purchase orders (POs) for suppliers.
• Liaise with suppliers regarding inventory allocation and arrange freights.
• Set up and manage systems to track production timelines and ensure timely delivery.
• Handle import tax payments and administrative tasks related to procurement.
• Manage shipments to B2B clients

Logistics Optimization:

• Research and identify the most efficient logistics networks to maximize cost savings.
• Sourcing of storage warehouses and freight forwarders.
• Establish and maintain long-term relationships with key logistics partners.

Requirements:

• Singaporean/PR only
• Must be based in Singapore
• At least 2-3 years of proven experience in supply chain, operations, or a similar role.
• Strong understanding of inventory management and logistics networks.
• Excellent organisational and communication skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Strong analytical skills and attention to detail.
• Love being part of a collaborative and dynamic team

What’s in it for you:

• Flexible work arrangements
• Competitive remuneration
• Staff discount and free products
• Autonomy: We trust you to dream big without micromanaging
• Be part of a young team that cares about your growth
• Opportunity to travel for overseas engagements

*To apply, please fill up this form: https://forms.gle/6MkkstwHHLbAhLgJ7

Due to the high volume of applications, only shortlisted candidates will be contacted.

1. Perform bookkeeping into the accounting system.
2. Prepare and ensure accuracy of AP aging report.
3. Prepare cash flow forecasting and annual budgeting.
4. Maintain organized records of supporting documents for both internal and external audit purposes.
5. Supplier Bills Processing:

• Receive and review bills from regular, term, and ad hoc suppliers.
• Verify bills in 3-way matching: Cross-referencing with purchase orders (PO), goods received notes (GRN)/ delivery orders, contract, and bills.
• Preparation of payment list with complete supporting documents.
• Monthly AP reconciliation with suppliers’ SOA.
• Communicate with vendors for month SOA matching and resolve payment-related queries.

6. Staff Claim Processing:

• Prepare staff claims with its supporting documents and check with the claim policies.
• Execute payments accurately with complete documents within established timelines.

Context:

Reporting to the Head of Monitoring, you will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data in order to anticipate anomalies, batch delays, FileSystem problems, and the like.

Job Description:

• Contribute to IT projects for Antaes clients
• Batch Job Management - monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary. Do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – handling of user requests such as running of one-time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – support the regular third-party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• Education Level: Bachelor’s Degree
• At least 5 years of working experience in similar fields and roles
• Knowledge of the requirements of IT production (Banking System)
• Familiar with UNIX / TWS / SHELL Script / Python / Splunk

Analysis, development and evaluation activities:

• Familiarity with batch Processing
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Knowledge in ticketing tools Jira & HP Quality Center
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issues proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP)
• Process Documentation and Process Analysis
• Planning, Organizing, Leading, and Controlling

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels
• Advanced customer service skills
• Scheduling meetings with offshore team as well as onsite team

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit and loss statements, balance sheets, etc.,)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing
• Forecasting and making projections
• Resource management
• Performance reviews, and verification processes

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary:

We are seeking an experienced and dynamic IT Manager to lead our development team and oversee the successful delivery of technology projects. This role involves providing technical leadership, ensuring high-quality development standards, and driving alignment between business objectives and technical solutions.

Job Description:

• Team Leadership & Mentorship: Lead, mentor, and inspire a high-performing development team, fostering a collaborative and results-driven environment.
• Project Oversight: Manage all phases of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
• Technical Strategy & Architecture: Define and implement the technical vision and strategy for projects, making key decisions around system architecture and technology stacks.
• Development Best Practices: Establish and promote best practices for coding, software quality, testing, and development methodologies to ensure high standards across the team.
• Stakeholder Collaboration: Partner with business stakeholders to understand and define project requirements, scope, and objectives, ensuring alignment between technical solutions and business needs.
• Resource & Risk Management: Oversee resource allocation, identify potential risks, and implement strategies for risk mitigation, ensuring smooth cross-functional collaboration and project integration.

Requirements:

• Proficiency in multiple programming languages, including HTML, CSS, .NET, JavaScript, Python, and others.
• Deep understanding of software architecture, database management, and cloud technologies (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with Agile methodologies, CI/CD processes, and DevOps practices to ensure efficient and scalable development workflows.
• Proven ability to lead and manage development teams, with strong experience in project management, resource allocation, and team development.
• Excellent communication, critical thinking, and analytical skills, with the ability to resolve complex technical challenges and collaborate across teams.
• Prior experience in the manufacturing sector is a plus, with an understanding of industry-specific challenges and solutions.
• Minimum of 8 years of development experience, with at least 3 years in a leadership or managerial role, driving technical initiatives and team performance.

Requirements

Education:

• Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field. A master’s degree or MBA is a plus.

Experience:

• 15+ years of experience in business analysis, IT consulting, or a related role.
• Proven experience in designing and implementing IT solutions.
• Experience in business process reengineering, project management, or IT strategy development.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gu5gdNvU

• Grow together with one of the fastest growing company
• Opportunity to lead IT transformation project

About the company

Our Client is a fast growing technology company. With more than 10 million revenue, they are ready to invest more in IT to improve their revenue. As such, they are now looking for a new CTO / VP of Engineering / Software engineering Manager to join their team.

About the job

Reporting to the CEO, your role involves:

• Ensuring the overall stability and scalability of company products.This includes Overseeing the development and implementation of scalable, secure, and robust technology solutions.
• Partnering with the business stakeholders ( e.g. sales & marketing and product team) to communicate capability roadmaps and delivery strategy for business technology and solutions. This includes driving IT digitalization initiatives, exploiting new and emerging technologies technology and translate them into viable IT Digital implementation to increase revenue and productivity for internal business stakeholders and external customers.
• Being the strategic interface between the internal business departments (Commercial, finance and etc) and IT to delivery strategy for business technology and solutions
• Ensuring the business growth plan is supported by latest technologies and adequate resources. This includes managing budget/resources, ensuring that appropriate resources are assigned to key project initiatives.
• Follow up after post project implementation, evaluating the impact of the IT digital initiatives to track business benefits

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in full stack software development. At least 5 years of experience in a leadership role such as Software Engineering Manager / CTO / VP of engineering or equivalent.

Candidates who has championed or initiated IT projects that focus in business change/transformation will be required for this role.

Whats on offer

You will have the opportunity to propose/champion high value project implementation with exposure to senior business stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gu5gdNvU (EA: 94C3609/ R1219669)

Position : Sales Coordinator

• Working day : 5 days ( 9:00am -6:30pm)
• Location : Kaki Bukit
• Salary : $2500 -$3200

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

• Verify freight, duties, and ad-hoc logistics charges against contracted rates.
• Identify discrepancies or non-conformities and follow up with relevant stakeholders for resolution.
• Keep records updated on service levels and rate changes.
• Validate and process billings for Finance AP to facilitate payment.
• Collaborate with global stakeholders on billing or account setup issues.
• Attend virtual meetings as needed, including a weekly standing meeting with the global team in the evening (US time zone).
• Prepare accruals and month-end close reports.
• Address email inquiries related to freight costs, cost centers, billing discrepancies, and payments.
• Work with all stakeholders to ensure timely and accurate billing resolution.

Requirement:

• Diploma preferably in Accounting, Finance, Supply Chain, Logistics, or Business.
• At least 2-3 years of relevant work experience
• IT-savvy with advanced proficiency in Excel.

Additional Information:

• Up to $5000
• Located in Changi (Near Expo MRT)
• Experience with macro programming, Power BI, and database queries (Not Mandatory)

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

• Desktop Support through remote access
• Coordination with clients and customer regarding their problems
• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Any other ad-hoc duties assigned / required

In a Nutshell, we’re looking for…

Continuous Improvement Specialist with proven experience and ability to drive continuous improvement initiatives across the organization. This role will be responsible for reviewing current processes and identifying areas that need improvement using continuous improvement tools/methodologies. You will collaborate with the technical operations team to execute projects, increase efficiency and reduce cost while also providing support on technical services and ESG initiatives. This role, based out of Singapore, will entail about 50% travel, primarily within the APAC region.

ESSENTIAL FUNCTIONS

Project Management

• Manage overall project timelines and coordinate with the different stakeholders to ensure on-time completion of project tasks
• Work closely with co-manufacturing partners to provide technical support during entire project phase

Innovation and Improvement

• Lead and execute continuous improvement projects in co-manufacturing partners
• Work together with co-manufacturing partners to increase visual management in the plant, creating losses mapping, and develop value stream mapping to identify improvement potential
• Perform process improvement using Lean/Six Sigma methodologies
• Monitor, measure, and report on the progress of continuous improvement initiatives
• Collaborate with teams to streamline workflows and eliminate inefficiencies
• Provide training and development on continuous improvement to co-manufacturers team

Operations Support

• Provide Technical Support to ensure Quality, Productivity & Costs are optimized
• Assist in plant trouble shooting using root causes analysis methodologies
• Build and maintain baseline data for technical operations in compliance with master data management process
• Identification of cost savings and optimization opportunities in our co-manufacturing partners and then define action plans to execute the actions needed so these are captured

Environmental, Social, and Governance (ESG)

• Collaborating with cross-functional teams to integrate ESG baseline data into business insight report and operation
• Analyzing and interpreting data related to ESG factors and preparing reports for internal and external stakeholders
• Supporting related data collection and initiatives on responsible packaging
• Supporting data preparation and analysis for carbon footprint reduction

DESIRED SKILLS AND EXPERIENCE

• 3 years’ experience in the food manufacturing industry, preferably in beverages
• Familiar with Lean/Six Sigma Methodologies. Having Six Sigma Green Belt will be an advantage
• Strong problem solving and critical thinking skills
• Excellent data analysis skills
• Exposed to food quality requirements such as HACCP, GMP and ISO Systems
• Excellent oral and written communication skills, interpersonal skills to work effectively in a multi-disciplinary team.
• Previous involvement in ESG initiatives and/or experience with ISO14001
• Willingness to travel around the region (50%).

Vita Coco® is the brand that started America’s craze for fresh coconut water. Informed consumers, pro-athletes and nutritionists as well as in-the-know celebrities and influencers have all become loyal fans of coconut water, swearing by the Vita Coco brand for its delicious flavor, hydrating properties and replenishment benefits. Award-winning Vita Coco, which counts Madonna, Demi Moore and Matthew McConaughey amongst its investors, is one of the most sought-after products in the beverage aisle.

In the U.S. Vita Coco is sold at over 75,000 retailers including Whole Foods Market, Safeway, Target, GNC, Kroger, Publix, Ralph’s, Stop & Shop/Giant, Costco, select Wal-Mart stores and many chain and independent groceries and retailers. It is also sold in dozens of U.S. airports and university campuses, as well as online at Amazon.com.

Vita Coco was founded in 2004 and is based in New York City, with operations in Europe and Asia. Visit vitacoco.com for more details.

About the Role

Our client is a leading provider of innovative recruitment solutions. A Fortune500 firm working with various clients, including those in the technology sector, providing tailored recruitment strategies and helping organizations build high-performing teams.

As a Talent Acquisition Specialist operating in an RPO (Recruitment Process Outsourcing) model, you will support the end-to-end recruitment lifecycle for multiple clients in the technology space. This includes sourcing, screening, and presenting qualified candidates while managing the hiring process efficiently. You will collaborate with hiring managers to align recruitment strategies with business needs, providing insights on market trends and ensuring the selection of the best-fit talent for each role. The role will also involves fostering a diverse talent pipeline by focusing on passive candidate engagement.

Key Responsibilities

• Design and implement effective sourcing strategies to attract high-quality technology talent.
• Partner closely with hiring managers to understand role requirements and adjust recruitment processes accordingly.
• Manage the full recruitment lifecycle, from initial candidate sourcing to interview scheduling, offer negotiation, and onboarding.
• Leverage applicant tracking systems (ATS) to track candidate progress and ensure compliance with recruitment best practices.
• Engage passive candidates and present a diverse slate of applicants for each role.
• Collaborate with hiring managers to develop tailored interview questions and evaluation criteria.
• Provide market insights and strategic advice to hiring managers to optimize recruitment strategies.

Key Requirements

• Bachelor’s Degree.
• Minimum 2 years of experience in technology recruitment, ideally in an RPO or agency environment.
• Proficiency in applicant tracking systems (ATS) and talent sourcing platforms.
• Solid understanding of recruitment best practices and employment laws.
• Excellent organizational skills and the ability to prioritize and manage multiple requisitions.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Preferred: Experience in recruiting across multiple technology sectors or industries.

Benefits

• Opportunity to work in a fast-paced, client-focused RPO environment.
• Professional development and growth opportunities within talent acquisition.
• Competitive compensation and comprehensive benefits package.
• Inclusive, dynamic, and collaborative work culture.

A financial institution is seeking a Behavioural Risk Specialist to join their Surveillance Framework function.

In this role, you will:

• Establish the roadmap and priorities for the culture risk assessment function
• Lead the development and implementation of culture and behavioural risk assessment framework across the financial services ecosystem in Singapore
• Drive the design and execution of qualitative research studies to identify emerging behavioural risks

Ideal Expertise:

• Masters/PhD in organisational behaviour, psychology, behavioural science
• Led and performed qualitative research relating to governance, culture and conduct
• 5 to 10 years of relevant industry experience, ideally within financial services
• Strong in stakeholder engagement

Keen to hear more? Hit the apply button now!

EA Licence: 24S2156 | R1435970

Job Profile Summary:

The Wealth Protection Specialist will assist bank partner in growing the bancassurance space. You will collaborate closely with bank stakeholders to deliver customer centric recommendations focusing on health and protection needs of the bank customers and build strong and long-term customer relationships.

Job Description:

• Establish and define the customer’s protection needs
• Analyze customer financial situations to identify opportunities for recommendations and mitigate risks
• Foster and enhance relationships with customers, with focus on Health & Protection products to complement the customers' existing protection portfolio.
• Liaise with internal departments on policy fulfilment
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Able to multi-task and meet tight deadlines
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• 2 years of relevant experience in bancassurance or telemarketing
• Possess CFMAS, M9, M9A, M5, and HI certifications

Education:

• Degree/Diploma in Business or related fields of study

Language:

• English

Customer Service Specialist

• Experience in handling Letter of Credit, full set of export shipping docs, familiar with Incoterms
• 2-3 years of shipping experiecne, capable of handling high-volume orders, preferably past experience working in commodities
• Preparing shipping documentation
• Reviewing and approving invoices
• Tech-savvy (Needed to handle 2 systems – BSM & SAP Hana),
• Customer-centric

What we offer

• Flexi Working hours
• Good amount of AL
• Medical and insurance coverage
• Salary range: S$3,500 to S$4,500

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience, and skills) will be used solely to evaluate your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Summary:

The successful applicant will be responsible to procure good and services required by the school in accordance with the Procurement Policies and Procedures. To provide seamless support for end-users through collaboration with cross functional teams. The role reports to the Procurement Director.

Requirements:

• Degree in Business Administration, Advanced Diploma in Procurement and Supply and other related fields
• Minimum 5 years of Procurement and Sourcing experience in Indirect categories (Marketing, Event Management, General Supplies, Professional Services, Technology)
• Strong knowledge of procurement systems, policies, procedures, and best practices
• Proficient in MS Office tools (Excel, Word, PowerPoint)
• Proficient in Source to Pay Procurement systems and E-Sourcing tools
• Effective communication skills to promote understanding and building relationships with end-users, internal stakeholders, cross functional teams, and vendors
• Strong negotiation and interpersonal skills
• Excellent analytical, critical thinking and problem-solving skills
• Strong sense of integrity and accountability
• Pleasant disposition with good interpersonal skills
• A good team player who actively contributes to the team and willing to help others

Key Responsibilities

1. Lead the sourcing activities (RFQ and Tender Management) to ensure supplier evaluation and selection complies with the Procurement Policy. Conduct benchmarking and market assessment to drive cost and quality improvement.

2. Provide guidance and support to end-users on Procurement policy and procedures, Recommendation paper and contract management.

3. Proactively engage internal stakeholders to identify business requirement, sourcing approach and timely execution.

4. Collaborate and align with cross functional teams (Finance, Compliance, Legal) to provide end-to-end support for end-users.

5. Develop the supply base to ensure a database of qualified and competitive vendors.

6. Manage vendor’s performance and deliverables to ensure quality and timeliness of goods and services supplied.

7. Analyze procurement spend data to identify sourcing opportunities and areas of improvement.

8. Contribute to the success of the Procurement department.

9. General

· Comply with the school child safeguarding policy and procedures and report any concerns about a child to the Designated Safeguarding Lead.

· Embrace the School’s commitment to creating a diverse and inclusive environment.

The school is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

5-day work week with annual leave entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

Why Join Us?

Our Culture:

• Team Spirit: Collaboration is at the heart of everything we do. Your ideas are our secret sauce, and together, we create magic

• Work & Fun, Perfectly Balanced: Our workplace isn’t just about getting the job done, it’s where innovation and enjoyment collide

• Celebrate Every Victory: Big or small, we believe every win deserves a moment in the spotlight

Your Role:

• Partner with our dynamic sales team to drive revenue growth

• Represent our products through engaging, face-to-face interactions

• Develop and execute strategies to achieve and surpass goals

What We’re Looking For:

• Adaptable and open to challenges

• Fun-loving with a positive energy

• Highly driven and motivated

If this sounds like you, we can’t wait to welcome you to the team!

Title: FXMM SPECIALIST (12 mth contract)

My client, a top tier Private bank is looking for a FXMM specialist.

· Monthly salary: SGD 3.8 to 5K (depending on the experience of the candidate)

· Work location: Changi, ONE@Changi City

GENERAL DESCRIPTION

· Back office operations for IRS, FX/FX Options, FX Structures and Money Markets transactions booked and supported out of the Hong Kong and Singapore Booking Centres.

· Conducting daily activities professionally and accurately and ensuring all guidelines/policies are followed to mitigate any errors or losses to maintain operational excellence.

KEY FEATURES OF THE POSITION

Client Management (internal & external)

· Close collaboration with internal partners, external providers and relevant departments on system and workflow improvements.

· Providing prompt, accurate and quality service to internal clients.

Business Management

· Matching of trade confirmations via SWIFT for FX/FXO and MM transactions

· Reconciliation of long form confirmations for FX Structures and IRS

· Authorisation of Interbank MM Deals.

· Processing of IRS trades, pre-termination and reversals of loans and deposits.

· Handling exception queue for FX trades.

· Investigation and resolution of trade discrepancies and cash breaks assigned.

· Participation in process reviews and implement workflow improvements and UAT testing when required.

SKILLS REQUIREMENTS OF THE POSITION

Professional and Technical

· Diploma holder or higher

· Minimum 1 year of FXMM-related banking working experience

· Knowledge on SWIFT messages (MT2,3 and 6 series) is an advantage

Responsibilities

• Creating a recruitment plan and working closely with hiring managers to support recruitment needs
• In charge of onboarding plans and training new employees on existing HR policies and internal processes
• Maintaining HR records, payroll documentation and other relevant administrative matters
• Performance management of all employees
• Providing mentorship and support to junior members within the team
• Compliance and Policy Development - update organisation policies and keep abreast of latest labour and employment regulations

Requirements

• Bachelor's Degree in related discipline
• 3 to 5 years of HR Generalist experience within Banking industry
• Strong communication skills
• Past track record in managing and coordinating with multiple vendors
• Adept in all areas of HR scope: recruitment, employee relations, policy development, HR administration and operations, performance management and benefits administration

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are looking for a thoughtful, detail-oriented team member to join our global Trust and Safety Legal Support Team. In this role, you will address legal requests seeking customer information and perform account reviews to assist in combating abuse in line with Cloudflare’s Terms of Service. This is a position where you will also gain familiarity with the inner workings of Cloudflare's technology and policies.

Responsibilities:

• Be part of a world class globally-distributed team.
• Help administer efficient and compliant handling of legal requests, including but not limited to requests for information in response to third-party civil matters as well as in legal process served from law enforcement and government officials.
• Be responsible for performing operations seamlessly and timely Service-Level Agreement (SLA) delivery along with maintaining a high level of quality and accuracy.
• Partner with cross functional teams including Public Policy, Legal, and Product Engineering teams to ensure our policies and processes are carried out in a scalable fashion.
• Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor.
• Participate in a rotating weekend coverage duty.

Requirements:

• Japanese fluency (JLPT N2 and above, or native-level fluency) to deal with stakeholders in Japan
• 5+ years of legal support experience processing requests for user information, legal documents, or other relevant background experience in Legal or Trust & Safety.
• Demonstrate working knowledge of DNS and how the Internet works.
• Experience managing sensitive content and emotionally charged escalations with tact and a calm demeanor.
• Strong written and verbal communication skills, attention to detail and ability to manage multiple projects and tasks to completion.
• Comfortable navigating ambiguous matters.
• A great attitude and team player.

Bonus Points:

• Experience with the global legal considerations related to legal requests seeking customer information.
• You’ve interacted with law enforcement officials and agencies.
• Hands-on experience with Cloudflare’s products and services.

Meet Our Team:

As a sales specialist for 1:1 Pega's Customer Decision Hub (Market leading 1:1 Customer Engagement Platform), you will report directly to the Pega sales organization but enjoy close links with the Pega CDH product segment team. The product segment team aims to accelerate Pega's growth and scale our business in specific product segments that are key to the development and success of Pega and our clients. You can read about decisioning at Pega here: https://www.pega.com/products/decision-hub

Picture Yourself at Pega:

You will have access to Pega's market-leading 1:1 customer engagement solutions, uncapped earning potential, and the world's most innovative organizations as reference-able clients. You will be a thought leader, a true partner, and a collaborator with clients seeking to rethink how they run their businesses.

What You'll Do at Pega:

1. Drive CDH Pipeline and Program Success

• Work with field sales reps to land large-scale CDH programs and secure a healthy pipeline of CDH opportunities.
• Develop strategic engagement plans for APJ CMOs and senior marketing executives to showcase the transformative impact of CDH on customer experience.
• Identify, engage, and align with the right CDH partners to strengthen market presence and expand the reach of Pega CDH.

2. Executive Client Engagement

• Act as a trusted advisor to client executives, particularly CMOs, to articulate CDH's value proposition and tailor solutions that meet their unique business challenges.
• Support and drive the sales organization's approach to customer engagements, leading key discussions and positioning Pega as the strategic choice for customer engagement and decisioning solutions.

3. Deployment Support with Business Excellence SMEs

• Participate in critical CDH client deployments, working closely with CDH Business Excellence SMEs to ensure successful implementations meet client expectations.
• As part of this role you will support our Business Excellence SME’s, Consulting and Partners.
• Offer guidance and provide a strategic perspective on deployment best practices, customer success planning, and business impact.

4. Sales Governance and Alignment with APJ Sales Leaders

• Partner with APJ Sales Leaders to establish, maintain, and improve the sales governance framework across the CDH business.
• Regularly review sales strategies, pipeline health, and progress against targets to ensure alignment with overall business goals.
• Deliver insightful reporting (sales forecast) and analysis on CDH program performance, partner ecosystem effectiveness, and key market trends.

Who You Are:

• Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, and customer value management.
• Excellent communication skills and ability to interact with senior business and IT managers within large blue-chip organizations.
• Comfortable working in an entrepreneurial, high-growth growth and pressurized environment
• Able to grasp new technology concepts quickly and think creatively.
• Able to communicate and organize up, down, and across the organization to get desired outcomes.

What You've Accomplished:

• 8+ years selling complex enterprise software solutions to major organizations (or equivalent in a marketing services/consultancy/agency environment)
• Extensive knowledge of the CMO, Retention Executive, Revenue Officer, Next Best Action, predictive analytics, and real-time marketing services and products from an enterprise technology perspective.
• Thorough understanding of the Digital Marketing landscape, including Paid Media & Social.

Pega Offers You:

• Gartner and Forrester Analyst acclaimed technology leadership across our categories of products - Real time decisioning https://www.pega.com/forrester-rtim-2024
• The opportunity to join, contribute to and learn from, the market-leading global team
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company, Family Paid Medical and life insurances.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

JOB DESCRIPTION:

You will be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency (include speaking, reading, writing) - essential to liaise with Japanese customers
• Possess 5-8 years experience in liaising with Japanese business customers
• Possess a Degree or Professional Certificate relating to Japanese Language
• Experience in maritime operations (e.g. ship-owner/operator)
• Proficient in handling B2B technology & software application/platform
• May be required to respond to customers queries during Japan business hours
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems