Roles & Responsibilities:

• The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.
• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Mandatory Skills: Infrastructure Support, Micerosoft Office

Requirement

1. Minimally Nitec qualifications in IT related disciplines

2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.

3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.

5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

Work Location: Ang Mo Kio & Bedok

Shift Work: Yes, 8.5 hour. Staggered between 8am – 6pm(Mon to Fri), Sat rotates once a month, 8am – 12.30pm. 42hr/week

Working Hours:

Monday - Friday (5days),

Saturday – Once a month(0.5 day). Weekday hour will be shortened if agents need to cover Saturday.

Sun and Public Holiday off

Benefits:

• Attractive Fixed Salary (Salary Range: $2,300 to $2,800)
• Medical Insurance
• 14 days AL
• 14 days MC

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Responsibilities:

• Lead and coordinate system enhancements and projects to ensure smooth implementation.
• Oversee technical requirements, including code design, development, testing, debugging, and documentation.
• Collaborate with business teams to gather, analyze, and prioritize system requirements.
• Work closely with geographically dispersed vendor teams to deliver solutions within agreed timelines.
• Establish and maintain frameworks, standards, guidelines, and best practices.
• Manage daily product operations, addressing business queries and resolving issues.
• Handle additional ad-hoc projects and tasks as assigned.

Job Requirements:

• Possess a degree in Computer Science, Information Technology, Engineering, or related fields, with at least 3 years of experience in software development and management.
• Proficiency in ASP .NET 4.0 and above, SQL database design, Tortoise SVN, and PHP is essential.
• Strong understanding of web technologies such as Bootstrap, HTML, CSS, AJAX, JQuery, and related tools.
• Familiarity with additional technologies like Java, Power BI, Outsystem, UiPath RPA, Boomi, and OTRS is advantageous.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Responsibilities:

• Lead and coordinate system enhancements and projects to ensure smooth implementation.
• Oversee technical requirements, including code design, development, testing, debugging, and documentation.
• Collaborate with business teams to gather, analyze, and prioritize system requirements.
• Work closely with geographically dispersed vendor teams to deliver solutions within agreed timelines.
• Establish and maintain frameworks, standards, guidelines, and best practices.
• Manage daily product operations, addressing business queries and resolving issues.
• Handle additional ad-hoc projects and tasks as assigned.

Job Requirements:

• Possess a degree in Computer Science, Information Technology, Engineering, or related fields, with at least 3 years of experience in software development and management.
• Proficiency in ASP .NET 4.0 and above, SQL database design, Tortoise SVN, and PHP is essential.
• Strong understanding of web technologies such as Bootstrap, HTML, CSS, AJAX, JQuery, and related tools.
• Familiarity with additional technologies like Java, Power BI, Outsystem, UiPath RPA, Boomi, and OTRS is advantageous.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

JOB DESCRIPTION OF THE POSITION

- Handling second level of issues escalation from IT Support Officer.

- Maintain HR server, finger print devices.

- Maintain server for Dormitory Management System

- Maintain Active Directory, file server, FTP, backup server.

- Network monitoring.

- Setup and maintain wireless devices.

- Monitoring and maintain DNS, DHCP, VLAN, Proxy Server.

- Monitoring and maintain spam

- Monitoring and maintain print server, fax server

- Monitoring and maintain manage switches and network appliances

- Ad-hoc job or project.

MINIMUM COMPETENCIES / REQUIREMENTS OF THE POSITION

- Diploma in Information Technology

- Minimum 3 years working experience

- Good knowledge in computer hardware, software, networking

- Good knowledge in Windows

- Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection

- Ability in administering, maintaining, optimizing windows active directory system security

- Ability to configure and set-up new server

- Strong trouble shooting and analytical skill

- Self-motivated, self-discipline, willing to learn and able to work independently

- Ability to work under pressure

- Service focused, positive, and patient attitude

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

ROLE/JOB SUMMARY:

In search for a competent and dynamic individual contributor to provide end-user computing device (EUCD) support within our organization. This role focuses on delivering high-quality technical assistance, maintaining hardware and software systems, and ensuring seamless IT operations. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a proactive approach to resolving workplace IT issues. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.

Key Responsibilities:

· Technical Support: Provide frontline IT support for desktops, laptops, mobile devices, and peripheral equipment, ensuring minimal disruption to business operations.

· Incident Management: Respond to service desk tickets, troubleshoot technical issues, and escalate complex problems as required.

· Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware devices.

· System Maintenance: Perform regular maintenance, updates, and patches to ensure systems are secure and up to date.

· User Support: Assist users with IT-related queries, including email, remote access, network connectivity, and software applications. Handle users onboarding/off-boarding.

· Documentation: Maintain detailed records of issues, resolutions, and user requests to improve processes and support strategies.

· Asset Management: Track and manage IT assets, including inventory updates, procurement, EUCD technology refresh and disposal of outdated equipment.

· Security Compliance: Ensure compliance with IT security policies and practices, including access controls and data protection protocols.

· Collaboration: Work closely with other IT teams to coordinate activities and support broader IT projects and initiatives.

Continuous Learning and Development:

· Stay updated on emerging technologies and security trends.

· Pursue certifications and training to enhance skills.

Teamwork and Communication:

· Work collaboratively with team members to achieve project goals.

· Communicate effectively with stakeholders and end-users.

REQUIRED QUALIFICATIONS AND SKILLS:

Technical/ Professional:

· Diploma/Degree in IT/IS related discipline

· At least 3 years of experience in IT/IS industry

· Proven experience in IT support or EUCD services, preferably in a corporate environment.

· Proficiency in Windows and macOS operating systems, Microsoft Office 365, and common workplace tools.

· Strong knowledge of network protocols, Active Directory, and remote desktop support tools.

· Excellent problem-solving abilities and attention to detail.

· Ability to prioritize tasks, work under pressure, and handle multiple responsibilities simultaneously.

· Excellent communication and interpersonal skills

· Some project management experience will have added advantage

Technological:

· Certifications such as CompTIA A+ or ITIL are a plus.

General:

· Able to speak/write English fluently

· Good communication & presentation skills

People/Relations:

· Good analytic, vendor/partner management skills

· Mature individual with ability to handle crisis and demanding users

· Work well with people at all levels of all races and nationalities

OTHER REQUIREMENTS (Physical, Certificates, Etc):

• Managed/supported IT in a 24X7 environment is preferred
• Expected to work the necessary hours to complete duties and/or fulfill responsibility
• Domestic and international travelling may be required

Job Responsibilities:

• Provide day-to-day technical support for end users, ensuring smooth operation of computers, network devices, and printers.
• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Create and manage user accounts and mailboxes on Active Directory (AD) and Exchange.
• Troubleshoot and resolve issues related to operating systems, Office applications, and hardware diagnostics for PCs and notebooks.
• Perform antivirus management (e.g., Windows Defender, Symantec, McAfee).
• Handle onboarding and offboarding processes, ensuring compliance with security policies.
• Document standard operating procedures and contribute to technical documentation.
• Manage asset inventory and liaise with vendors for pricing, quotations, and procurement.
• Collaborate with teams to improve internal processes and technical solutions.

Job Requirements:

• 2-5 years of IT technical and end-user support experience.
• Strong knowledge of PC and notebook hardware diagnostics and repair.
• Proficiency in troubleshooting O/S, Office applications, and application-related issues.

Preferred Skills:

• Hands-on experience with asset management and inventory maintenance.
• Familiarity with mobile device management tools.
• A proactive approach to learning and adapting in a fast-paced environment.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities:

• Develop end-to-end sourcing strategies for all the open job positions, using various sources (recruiting website, referrals, on-site, etc.)
• Screening, filtering, and shortlisting of candidates as well as managing interview schedules.
• Source and interview candidates, presenting qualified ones to hiring managers.
• Provide HR hiring advices to department heads to discuss on their hiring needs, market conditions, and align on expectations.
• Ensure all candidate credentials and information is up-to-date HR system.
• Manage employee on-boarding and off-boarding activities.
• Ensure HR practices and candidate sourcing procedure are comply with local employment regulations and MOM rules.
• Involve in local/ regional HR projects when needed.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Human Resources, Business, or related field.
• At least 2 - 3 years of experience in end-to-end talent acquisition and recruitment activities, preferably handling technology-related roles.
• Candidate with immediate availaibility or with short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

• Provide day-to-day technical support for end users, ensuring smooth operation of computers, network devices, and printers.
• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Create and manage user accounts and mailboxes on Active Directory (AD) and Exchange.
• Troubleshoot and resolve issues related to operating systems, Office applications, and hardware diagnostics for PCs and notebooks.
• Perform antivirus management (e.g., Windows Defender, Symantec, McAfee).
• Handle onboarding and offboarding processes, ensuring compliance with security policies.
• Document standard operating procedures and contribute to technical documentation.
• Manage asset inventory and liaise with vendors for pricing, quotations, and procurement.
• Collaborate with teams to improve internal processes and technical solutions.

Job Requirements:

• 2-5 years of IT technical and end-user support experience.
• Strong knowledge of PC and notebook hardware diagnostics and repair.
• Proficiency in troubleshooting O/S, Office applications, and application-related issues.

Preferred Skills:

• Hands-on experience with asset management and inventory maintenance.
• Familiarity with mobile device management tools.
• A proactive approach to learning and adapting in a fast-paced environment.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Responsibilities

• Manage and coordinate enhancements and/or projects
• Responsible for all the technical requirements including code design, construction, testing, debugging and documentation
• Partner with the business teams to analyse and prioritise requirements
• Partner and liaise with geographically diverse vendor teams to ensure deliverables are achieved within agreed time frames
• Set up frameworks of standards, guidelines and procedures
• Support the day-to-day management of the product including business queries and issue resolution
• Other ad-hoc projects as assigned

Job Requirements

• Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or its equivalent with At least 3 years development and management experience
• Required skills include ASP .NET 4.0 and above, SQL Database Design, tortoise SVN, php
• Good knowledge of Bootstrap / HTML / CSS / AJAX / JQuery and other client or server-based web tools
• Other technology such as Java, Power BI, Outsystem, UiPath RPA, Boomi, OTRS will be added advantage

Company industry: Electronics & SemiCon Manufacutring | Location: Paya Lebar

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Our Client is an integrated heavy lift specialist and service provider, primarily supporting the oil and gas, petrochemical, infrastructure, and construction sectors.

Job Summary:

• Immediate Starter is required
• Located at Pandan Crescent
• Transport Provided at Jurong East, Clementi and Choa Chu kang
• Up to $5,800
• AWS & VB
• Mon – Fri (8AM to 5PM)

Job Responsibilities:

• Handle second-level issue escalations from IT Support Officers.
• Maintain HR servers and fingerprint devices.
• Oversee servers for the Dormitory Management System.
• Manage and maintain Active Directory, file servers, FTP, and backup servers.
• Perform network monitoring and troubleshooting.
• Set up and maintain wireless devices.
• Monitor and maintain DNS, DHCP, VLANs, and Proxy servers.
• Monitor and manage spam filtering systems.
• Maintain print servers, fax servers, and related systems.
• Handle ad-hoc tasks and participate in special projects as needed.

Job Requirement(s)

• Possess Diploma in Information Technology
• Minimum 3 years of relevant working experience
• Proficient in computer hardware, software, networking, and Windows systems.
• Experienced in configuring servers and administering Windows Active Directory.
• Knowledge of firewall/VPN, anti-virus, anti-spam, and intrusion detection systems.

Interested candidate may submit Updated Resume to 6990 0434 (WhatsApp-Miya) and only shortlisted candidate will be notified.

Join our Telegram Channel for more job opportunities : https://t.me/+Nm2vlIfzUX43M2Nl

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

IT Operations Specialist (Data Centre) AMK

Occupation

DATA CENTRE ENGINEER

Job Description & Requirements

• Provide a single point of contact for incidents, service requests, and escalation.
• Monitor, manage, and maintain data centre operations and facilities.
• Manage equipment movement
• Daily monitoring of status
• Ensure proper running of the existing data centre systems.
• Perform tape mount and un-mount for the backup operation.
• Handle the portable media storage for off-site storage.
• Liaise with the vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents/problems and abnormalities.
• Resolve incidents related to routine problems or known issues.
• Adhere to service level agreement for response time and turnaround time.
• Able to work shift including weekends and public holidays.

Job Requirements

• Possess a Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• 12 hrs shift working
• 1 year (renewable) Contract with full benefits and year-end Bonus)

2-2-3 over 2 weeks

(DD-OO-NNN

OO-DD-OOO)

Maestro HR

Damien Lee tian hong

R1106726

16C8462

Industry: Technology Integrator Industry

Location: East area

Schedule: 5-day work week

Skills: IT Support Services, IT Generalist

Our client is one of the leaders in Communications and Technology with presence in Cyber Security, Infrastructure, Network and Systems Security catering to various Industry sectors across the region.

Job Description:

• Configure physical network devices during capacity buildouts
• Set up automated monitoring of physical network devices
• Set up automated alerting based on monitoring for physical network devices
• Write automation scripts to safely update the configuration of physical network devices
• Cut tickets to Data Centre operations for a variety of tasks: check cable, replace a line card, replace a faulty device, decommission a device, etc
• Update the firmware (operating system) of physical network devices
• Maintain the logical access security for physical network devices
• Responds to live site incidents involving physical network devices
• Provide evidence to auditors on the logical security of physical network devices

Skill sets:

• Preferably 3 years or more of Networking Engineering experience
• Experience troubleshooting across a variety of networking platforms including
• Experience in creating user's account and mailboxes on AD and Exchange.
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee.
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
• Good knowledge in diagnostic of hardware issues on PCs and notebooks.
• Highly effective written and oral communication skills.

We will consider all candidates but will prioritize those who have closer requirements to client needs.

Thank you!!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

About Us:

From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Provide technical support to users experiencing technical issues with hardware, software, and network systems.
• Diagnosing and resolving problems related to computer systems, software, and hardware.
• Assisting in the installation and maintenance of network infrastructure and management.
• Create and design application/ system use MS Sharepoint/Power Apps/ Power BI/ Power Automate.
• Implement solution (coding, testing, deploying applications, training users).
• Maintain solution (debugging, performance-tuning, enhancing, upgrading applications, managing solution life cycle).
• Solution consulting (interviewing users to identify challenges & issues, proposing solutions to the issues from applications perspective).
• Support on Infrastructure Maintenance (File Server maintenance/ any Server/ Network related matters & etc).
• Coordination with HQ or global IT team on server maintenance, security issues, patch releases &/ or critical IT issues (e.g. carrying out tests and investigations); participates in global IT weekly and monthly meeting.

Requirements:

• Minimum Diploma in Computer Science, Information Technology or any related field.
• Minimum 3 years of experience in application development and technical support.
• Familiarity and experience with Microsoft Windows 10/11, Windows Server, Microsoft Platform, and Networking.
• Be able to enjoy learning new technologies and be willing to cross over multiple skill areas (e.g. infra, server, network) as necessary.
• Proven ability to work creatively and analytically in problem-solving.
• Good team player with positive attitude.
• Only Singaporeans need to apply.

Opportunities:

• Opportunities to join training / take certification exam when project assignment requires it (Application, Server, Security etc).
• Opportunities to specialize in Server Management, Network, project management, automation, application platform management.
• Opportunities to travel local or overseas.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

This role will manage daily IT operations and offer guidance to the IT Administrator.

• Procure, set up, configure, test, and upkeep computers and all office technical/network equipment for users and project locations, encompassing both hardware and software.
• Manage IT asset inventory and conduct regular inspections of IT equipment.
• Thorough documentation of hardware failures, repairs, installations, and removals.
• Responsible for daily troubleshooting of technical issues related to hardware and software.
• Collaborate with the HR department to handle all IT requirements for staff onboarding and offboarding, such as setting up or disabling email and corporate accounts, deploying or retrieving assigned IT equipment, managing VPN access, etc.
• Implement improvements and changes to IT systems, ensuring that the organization's IT processes are aligned with its business objectives.
• Plan and oversee the creation and upkeep of company websites, applications, and systems.
• Coordinate the schedule to ensure timely completion of development and maintenance tasks.
• Offer assistance to fellow employees and relevant parties regarding system operations.
• Assisting with the rollout of new hardware and software throughout the company, including basic training, creating simple user guides and documentation, and troubleshooting initial issues.

Requirements:

• 1-2 years of experience in IT Executive
• Diploma in IT field of study

Our client, a leading firm with Asia presence is seeking to recruit an IT Manager for their helpdesk division.

Location: Central Singapore

Job Responsibilities:

• Lead the IT help desk team to provide first and second level technical support for end users to resolve system related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• To ensure that the standard ITIL based service delivery processes are well adhered to
• To identify opportunities to improve, optimize and automate current workflows and services for the firm
• To work across the Applications, Infrastructure and Security teams to resolve cross-functional issues
• To provide training and creating awareness to users on adoption of new technologies and initiatives, including creating user guides and training materials
• To guide the team on how to resolve the issues by identification of the root cause
• Other duties as assigned

Requirements:

• Degree in Information Technology, Computer Engineering or its equivalent
• Possess at least 7 to 10 years of relevant working experience in the IT industry
• Experience with IT service management tools, incident tracking and prioritization
• Experience in Microsoft Configuration Manager or Prior experience in SCCM is preferred
• ITIL certification level 2 would be an advantage
• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good written and verbal communication

IT Administrator Job Responsibilities:

1. Provide IT Support and Assistance: Serve as the first point of contact for co-workers, delivering efficient and proactive support for everyday IT requirements, ensuring smooth operational workflows.
2. Hardware Maintenance and Troubleshooting: Offer comprehensive support for hardware, including printers, monitors, desktop PCs, laptops, and smartphones, ensuring seamless functionality and compatibility across various platforms.
3. Software Subscription Management: Monitor the expiration of key software subscriptions, including Windows OS, antivirus programs, Microsoft Office, Adobe products, Google Gmail, Network (Starhub) and etc. Obtain competitive quotations from suppliers and coordinate timely renewals to avoid disruptions.
4. Systems and Network Optimization: Conduct routine IT support activities to maximize system and network performance, ensuring continuous server accessibility to meet business operational needs.
5. Troubleshooting and Incident Response: Perform thorough troubleshooting of workstations, servers, network devices, and hardware failures, minimizing downtime and ensuring swift resolution to maintain productivity.
6. Data Backup and Recovery: Oversee and manage system backup processes, ensuring data integrity and the ability to restore critical systems effectively when required.
7. User Account Management: Configure and maintain user accounts, permissions, and passwords, adhering to security best practices and facilitating seamless access control.
8. Audio-Visual System Support: Set up and maintain audio-visual systems for meetings and presentations. Troubleshoot and resolve issues to ensure professional and uninterrupted events.
9. IT Solution Implementation: Configure and install IT solutions, such as Print Queue Management Software, at the School Center. Collaborate with on-site IT personnel to resolve network or configuration issues and ensure optimal performance.
10. Administrative Support: Assist in administrative tasks as needed, contributing to the efficient operation of the IT department and organizational goals.
11. Ad-Hoc Responsibilities: Undertake additional duties assigned by the Manager, demonstrating flexibility and commitment to organizational success.

Interested parties are invited to submit their applications to: [email protected]

Roles & Responsibilities

• Provide on-site support to all our offices in Singapore.
• Serve as point of contact for all inbound service requests from users.
• On-site support for desktop applications, emails, printers and other hardware and networking related issues.
• Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
• Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
• Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
• Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
• Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
• Provided simple application trainings to end-user as required.
• Implement and audit necessary controls and procedures to protect information according to IT policies.
• Provide operation support to system and network administrator and vendors.
• Assist Finance Managers on IT Asset Management processes.
• Provide assistance to Public Relations Manager on the management of websites and hosting services. (optional)
• Create and ensure network documentation and diagrams are up to date.
• To produce reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
• Oversee IT Vendor performance and report to Management
• Office Security management

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.(optional)
• Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
• Willing to travel between offices and to support business operations.
• Ability to manage IT projects is preferred.

• Good communication and problem-solving skills
• Excellent interpersonal skills
• Minimum 6 months of experience required as admin
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
• Raising of Service Requests, Tracking of SRs, assets and organizational activities
• Maintaining Assets tracking and movement
• Broadcasting of Patches and Scheduled Maintenance
• Logging case and escalating to engineers, Email Transactions
• Issue RSA token and Internet Separation Devices and maintaining the asset inventory of it as well
• Proficient in Microsoft Office applications, Windows VISTA / Windows7/ Windows8

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer (Thales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage PKI and key management practices.
• Possesses strong expertise in cryptographic principles, hardware security modules (HSMs), and key management systems.
• Responsible for configuring and operating Thales SafeNet HSMs.
• Responsible for integrating cryptographic libraries and HSMs with applications.
• Involve in the information security architecture, including firewalls, monitoring tools, encryption, web proxies, etc.
• Responsible for designing and implementing enterprise key management solutions.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Knowledgeable in programming languages such as C/C++, Java, or .NET.
• Certified CCNA or CCSA is an advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Responsibilities:

• Manage configuration, testing, and maintenance of network infrastructure, including routers, switches, Wi-Fi, firewalls, and servers, Windows, MS O365 and antivirus
• Network Maintenance and Support: Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations. Troubleshoot and resolve network issues, ensuring minimal downtime. Monitor network performance and proactively address bottlenecks or anomalies
• Firewall Management: Configure, manage, and maintain Check Point firewalls to ensure network security.
  Implement and maintain firewall policies to control traffic and protect against threats.
• Switch Management: Configure and manage Cisco switches, ensuring optimal performance and network segmentation.
  Troubleshoot and resolve LAN/WAN connectivity issues.
• IT Projects: To participate in various related projects such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.
• Cloud Infrastructure Management: Configure, manage, and maintain cloud infrastructure on AWS or Azure to ensure scalability, reliability, and cost-effectiveness.

Job Requirements:

• Degree in Computer Science or its equivalent.
• 3 years of relevant IT experience with hands on experience in servers and networks
• Hands-on experience in network equipment vendors such as Cisco, Aruba
• Hands-on experience on administrating on premise’s Windows Server and Linux Operating System, VMWare vSphere and Hyper-V
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies
• CompTIA A+ or Microsoft Certification will be added advantage
• Be able to work independently and in a team

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer (Thales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage PKI and key management practices.
• Possesses strong expertise in cryptographic principles, hardware security modules (HSMs), and key management systems.
• Responsible for configuring and operating Thales SafeNet HSMs.
• Responsible for integrating cryptographic libraries and HSMs with applications.
• Involve in the information security architecture, including firewalls, monitoring tools, encryption, web proxies, etc.
• Responsible for designing and implementing enterprise key management solutions.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Knowledgeable in programming languages such as C/C++, Java, or .NET.
• Certified CCNA or CCSA is an advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer (Thales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage PKI and key management practices.
• Possesses strong expertise in cryptographic principles, hardware security modules (HSMs), and key management systems.
• Responsible for configuring and operating Thales SafeNet HSMs.
• Responsible for integrating cryptographic libraries and HSMs with applications.
• Involve in the information security architecture, including firewalls, monitoring tools, encryption, web proxies, etc.
• Responsible for designing and implementing enterprise key management solutions.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Knowledgeable in programming languages such as C/C++, Java, or .NET.
• Certified CCNA or CCSA is an advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)