Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Collaborate with UAT lead on testing requirements.
• Prepare test data for end-to-end cases.
• Conduct User Acceptance Testing activities.
• Perform manual functional and regression testing.
• Track and report testing progress regularly.

Requirements:

• Minimum A Level/Dip/Deg holder.
• IT Savvy and knows how to use internet banking/mobile banking.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description

Role Mission

The individual supports the Client Engagement function in shaping and executing strategic business decisions to improve client experiences.

The key responsibilities for this role will include both client analytics and client engagement initiatives, but not limited to the following:

- compiling and interpreting customer behavioural data, performance data, client initiative data, etc. to assess business and client engagement performance.

- Coordinating pre and post planning and organisation of various client engagement initiatives such as retail activations, brand experiences and gifting

This position is required to work cross functionally with other departments, including but not limited to Retail, Digital Business, Product Marketing, Brand Engagement, Merchandising, Training, Operations and Finance.

Key Accountabilities

Client Analytics

Transform data into actionable client-centric business intelligence through:

• Leverage on MicroStrategy and other Business Intelligence (BI) tools to perform behavioural and demographic analysis of the customer database. Thereby, develop and generate routine reporting for multiple departments/ stakeholders.
• Lead the design and development of custom reporting and dashboards to identify new opportunities to increase customer engagement, spend and loyalty.
• Conduct Performance analysis, not limited to Engagement Return on Investment (ROI), to further understand the success of Client Engagement initiatives.

Client Communications

Execute client communications in the region and drive campaigns according to local needs by:

• Manage the Region Monthly Consumer Campaign Communication, in accordance with business objectives and product marketing priorities.
• Validate and proofread all communications, respecting local nuances – not limited to campaign artwork, product selections, wordings etc.

Data & Tool Management

Manage Client Database with precision:

• Responsible for data quality and cleansing updates, including client merges and client reassignment.
• Ensure processes, tools, and documentation are in place to support efficient and consistent customer analysis across teams.

Client Engagement Activations & Experiences

Deliver on elevated and well executed client engagement initiatives through:

• Support of pre & post organization of global and regional brand experiences, largely including support for management of order platforms and post event reporting and analysis.
• Support of pre & post planning and organization of in-store/off -site client engagement activities in the region largely including coordination of related gifts, tools and post event reporting
• Management of the client engagement calendar updates across different platforms and ensuring that all activities and results are correctly tracked and updated in real time (Eg. EMT, Wrike, Excel, etc)
• Responsible for ordering of all client engagement tools and follow up of delivery, invoicing and payments as per timelines (Eg. Gifts, Catalogues, etc)

Key Requirements

• Positive Attitude: Highly Motivated & Driven, Clear & Logical Thinking
• Bachelor’s Degree in relevant fields
• 2-4 years of experience in Customer Analytics or Business Intelligence;
• Ability to multi task with agility and flexibility and prioritization
• Persistency and resilience for high pressure environment and self-motivation to be autonomous.
• Excellent communication, presentation skills to influence various stakeholders.
• Strong technical, analytical, and statistical competencies required.
• Proficiency with Microsoft Office tools, particularly Excel & PowerPoint

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects.

As IT Support Engineer, you will be providing onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team.

This is an excellent opportunity for an experienced IT Support Engineer to take the next step in their IT career and you will:

• Operations & Technical Support (including B/F, Printers etc.)
• Tech bar / IT Solution Centre
• Audio/Video Support
• Digital Lockers & Vending Machines
• Stock Management / Asset Management
• Shipping, Disposal & Data Wiping Support Services
• IMACs and Break-fix
• VIP Support
• IT Supply Chain

You already have:

• Good general understanding of IT principles such as Networks, Hardware and Domains
• Working knowledge of leading software packages such as MS Office and Lotus Notes
• Good working knowledge of Windows 10/11 and related software and applications
• Good experience in End User device hardware and software troubleshooting
• Knowledge of mobile devices, in particular Blackberry and iPhones
• Experience with building, configuring, replacing and troubleshooting EUC hardware components
• Good Experience in Data Backup Techniques
• Familiarity with virtual , MDM and VPN environments
• Familiarity with Microsoft SCCM would be advantageous
• CompTIA A+, MCP/MCSE are desirable certifications
• DELL Certification desirable
• Knowledge of ITIL and experience of working within an ITIL environment would be beneficial
• Exceptional customer facing skills
• Able to communicate clearly and effectively with end users
• Logical and analytical approach to work
• Accurate record keeping
• Able to work unsupervised
• Good timekeeper
• Intense focus on quality work
• Productive and Efficient

What we offer:

• A secure job in an exponentially growing international company
• Opportunity to learn and grow your technical skills in global companies
• Strong team spirit and a great working atmosphere in a friendly team
• Direct and open communication
• Very good opportunities for professional and personal further development thanks to our human resources development program.
• Mentoring program to get you started with the support of an experienced colleague
• Lots of room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decision making processes
• Rhino-force.org: Our environmental protection organization protecting one of the most endangered species on this planet.
• Kids-family.org: We take care of children that grow up without their parents in Poland and India. We don’t just give them shelters. We turn their shelters into homes.

A reputable Foreign bank is looking for a Regional Project Manager for the IT team.

The Role:

• Drive the end-to-end project delivery and ensuring that its delivered within agreed timeline, budget as well as keeping a high project quality
• Spearhead project discussion with internal stakeholders and external vendors

Requirements:

• Min 3 years of Project Management working experience within the Banking industry
• Good grasp on project management methodologies, governance and processes
• Proficient in both spoken and written English and Chinese

EA Reg No. R1985302 (Han Yen Qi)

RCB No. 201417088Z

The Opportunity

• Adecco is partnering with a leading Multinational exchange for a KYC/AML Specialist
• Salary between $3,200 - $6,000 depending on relevant work experience
• Location: CBD or Buona Vista

The Talent

• Minimally 1-2 years’ experience in the finance industry in a AML KYC, sanctions and change environment
• Experience in Nice Actimize and Transaction Monitoring is preferred
• Strong knowledge of AML and KYC regulations, especially Singapore regime
• Ability to use sound judgment to determine due diligence quality and if meets regulatory standards.
• Familiar with KYC Screening tools such as Refinitiv/Lexis Nexis.
• Excellent verbal & written communication skills.
• Meticulous, coupled with the ability to work under pressure and tight timelines.

The Job - Core responsibilities:

• Approve screening alerts, customer due diligence and AML risk assessment reviewed by maker in line with AML policy of the group
• Escalate concerns relating to customer due diligence and screening alerts for appropriate additional approvals
• Manage client responses to KYC requirements and resolve customer queries related to documentation
• Review and approve / escalate suspicious transactions patterns identified by makers as part of Transaction Monitoring process
• Manage periodic review pipeline and ensure completion of due diligence prior to periodic renewal due date

Other Responsibilities (ad-hoc):

• Develop new methods and procedures to make alert and due diligence review processing more efficient;
• Effect change for continuous improvement in the team’s output in terms of quality and efficiency

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: KYC Specialist (MNC)
• We regret to inform that only shortlisted candidates will be contacted

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R1983856

• Salary: Up to $4,000 per month
• Contract: 1 Year (Completion Bonus included, renewable subject to business needs)
• Location: Jurong Island (Company transport provided at pickup point)

Job Summary:

Join the HSE, Technical Coordination Section as a Facilities Management Support Specialist. You will play a key role in supporting our manufacturing operations by managing daily facilities activities and providing crucial administrative support. This position offers a dynamic work environment with opportunities to contribute to a variety of facility management tasks.

Key Responsibilities:

• Support daily operation activities in facilities management, including building maintenance/repairs, common area upkeep, office maintenance, furniture/equipment management, pantry supplies, office stationery, company buses, canteen services, company vehicles, and pest control.
• Coordinate closely with Complex Companies General Admin (GA) and service providers to ensure safe and smooth business operations.
• Assist the Facilities & Admin Manager with vendor and contract management, including sourcing and evaluating service providers to justify vendor selection for management approval.
• Process administrative services such as systematic filing of documents, assist the Facilities & Admin Manager with payments processing, and support the preparation of management reports.
• Provide administrative support to the WSH & FS Sub-Committee, including coordinating safety suggestions, safety patrols, and near-miss updates.
• Assist in coordinating activities related to ISO 9001, ISO 14001, and SS651 standards requirements.

Requirements:

• Minimum of a GCE ‘O’ level/NITEC, with at least 2 years of working experience in facilities management or the manufacturing industry preferred.
• Knowledgeable in Workplace Safety & Health practices and ISO standards is preferred.
• Team player with initiative, curiosity to learn, problem-solving skills, and strong interpersonal communication skills to work effectively with all levels of personnel.

Apply now to become a part of the dedicated team and contribute to maintaining a safe and efficient work environment!

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Perm and comfortable to work at Jurong Island
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues.
• Proven strong experience in network & server experience with CCNA certification

The Site IT Engineer provides specialized support to IT Administrators and contractors within the assigned region, offering expert advice and resolving complex issues related to PC's, laptops, servers, Microsoft Office, collaboration tools, security, and networks.

Job Description

• Provide L1 and L2 technical support for up to 200 users, ensuring timely communication regarding progress, issues, and improvements.
• Resolve computer software and hardware problems in accordance with Group IT policies and standards, emphasizing root cause analysis and knowledge sharing to prevent rework.
• Maintain and support network and regional systems for process automation and local databases, addressing needs such as safety incident registration and compliance.
• Drive improvement of IT systems and processes, contributing creative and innovative ideas to site management.
• Lead on-site end-to-end projects within the region, ranging from infrastructure upgrades to core service changes, with varying complexity and duration.
• Represent multiple sites and offices, attending meetings, reporting findings, and implementing solutions independently.

• Degree
• Familiar with cyber security principles and best practices
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues
• Proven strong experience in network & server experience with CCNA certification
• Certificates:
• Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals);
• ITIL v4 Foundations;
• Cisco CCNA
• Show interest in and be aware of latest trends in IT.
• Fluent business English and local-language speaker.
• Comfortable to work in a multi cultural environment with IT contacts all over the region.
• Team player

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bouns
• Medical & Insurance Coverage
• Flexi Benefits

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Having an in-depth understanding of the network/security operational technologies and metrics that helps to measure quality, speed, user experience, and more, and making solid recommendations
• Manage service improvements for all Network and Security services supported throughout the organization
• Provide daily operational support for network security infrastructure documents, reviews, maintains and shares relevant technical information to the team
• Manage all high severity incidents and try to resolve them and restore the infra services within the stipulated SLA
• Manage all low severity incidents/requests without breaching the stipulated SLA
• Participate in incident management calls and problem management discussions
• Drives and delivers root cause for any high severity issue
• Support technical skills development within the team and provides training when required
• Plan, schedule, closely coordinate and implement network security changes and present them in respective CAB meetings while ensuring the conformity to CA-CIB change management policies, process and procedures
• Maximize network performance by monitoring performance; scheduling upgrades; collaborating with Network Architects on network optimization efforts.
• Review technology changes to identify potential risks
• Perform real-time analysis and trending of security systems
• Respond to user incident reports and evaluates the type and severity of security events.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Job Qualification

Must have:

• Cisco Nexus & Data Center Architectures (VPC/VDC/ACI/MPLS)
• Routing protocols – high level proficiency of BGP/OSPF
• Layer 2 switching technologies
• High level proficiency of operations and troubleshooting mechanisms
• Network monitoring and management tools (HPNNM/Solarwinds/Grafana)
• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Good to have:

• Firewalls (Checkpoint/Fortinet)
• Proxy technologies
• Load balancers/reverse Proxy (F5)
• IPAM Technologies (DNS/DHCP)
• Packet analysis knowledge (wireshark)
• Scripting knowledge (python/ansible)

Working Hours:

• Primarily match Europe business hours
• On-call support will be expected on a rotational basis

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

The Opportunity:

We, at Flywire, are seeking a Client Experience Specialist. In this role, you will provide support to our clients across a number of products and services. This support will be delivered not only through 1:1 inbound inquiries but also through engaging and educational proactive interactions. You will also serve as an escalation point for payer inquiries when client awareness and/or involvement is required. 

Your primary stakeholders outside of the Client Experience team will be Flywire Relationship Managers and our Cash Management team. Through cross functional collaboration, you will provide top-notch service to Flywire’s clients resolving their daily inquiries and optimizing their (and their payer’s) usage of Flywire products. 

• Provide solutions to complex client issues by phone, chat, and email with speed, professionalism and empathy
• Be the first point of contact for non-strategic client inquiries
• Be a brand ambassador leaving a positive impression on every interaction
• Be an escalation point for our Payment Experience & Support teammates when client context is required, serving as a content expert for client utilization of Flywire Products
• Support the Senior Specialists and global Team Lead as needed with project-related tasks 
• Collect feedback to better understand client challenges as well as client (and their payer) trends. Be the voice of the client within Flywire escalating insight both within the Client Experience team and beyond
• Contribute to the Client Experience function by using data analysis & feedback to identify areas of internal efficiency 
• Take an active role in identifying content gaps in our external and internal knowledge base, assisting in content creation as needed

Assurity Trusted Solutions (ATS) is a reputable subsidiary of the Government Technology Agency (GovTech), dedicated to operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our primary focus is to establish trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking an IT Project Management and Procurement Specialist to join our team and contribute to our mission of enhancing Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Manage and execute the procurement of ICT systems, goods and services in a timely manner. This includes the preparation of all procurement deliverables for each procurement project assigned;
• Be part of various project teams to complete the procurement project on time;
• Provide business perspective in project teams;
• Draft, review and refine structure of tenders, contractual terms and requirement specifications for the procurement of the ICT systems, good and services;
• Understand the government procurement policy and advise project teams on meeting such policies while enabling project needs to be met;
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks;
• Review proposals from suppliers;
• Review, clarify and negotiate business requirements with suppliers;
• Perform billing governance and operations to ensure business sustainability and adequate cashflow;
• Interact closely and partner with the business units to provide billing support and analysis;
• Handle month/year-end closing of billing and accruals;
• Ensure billing functions are executed within the stipulated deadlines or/and tender specifications;
• Engage vendors in relation to billing matters such billing disputes and draw up the billing framework for vendors' compliance;
• Work with auditors and awarded vendors on vendor's billing audit matters;
• Use of billing templates and validation tools to ensure billing governance and processes are adhered to;
• Drive innovation on work processes;
• Monitoring and Track Project Expenses and Timeline;
• Ensure that records and documentation of projects and related issues are kept updated; and
• Any other duties that may be assigned

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement
• Minimum 8/10 years of relevant working experience, preferably in both procurement and billing;
• Good knowledge of government infocomm environment;
• Good knowledge of ICT Procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Team Player and Self-Motivated;
• Able to consolidate multiple streams of information into a cohesive whole; and
• Good command of the English Language, both written and spoken.
• Proficient in Microsoft Office in particular Microsoft Excel and Powerpoint.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science/ Biomedical Science
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Cleanroom / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description:

• Able to lead project for Method validation/verification/transfer to introduce new/remediated QC methods for testing existing and new products independently
• Subject matter expert in method validation, verification and transfer; covering wide arrays of methods and complex techniques
• Author of Method validation/verification/transfer Protocols, Reports, Reports, ensuring GMP compliance in ICH Q2(R1), USP <1225>, USP <1226>, EU GMP Chapter 6, and WHO Annex
• Ensure timely release of methods to support commercial production, manufacturing investigations and product investigations
• Ensure RFT in the method introduction process
• Maintain validated status of assays by establishing a control and monitoring strategy to ensure that the method is in the state of control, and the data generated from the method is reliable.

Requirement

• Min Degree / Diploma in Science/ Chemical Engineer or other equivalent
• Min experience of 3-5 years in Pharmaceutical, Biopharmaceutical or related manufacturing environment.Six Sigma Greenbelt training would be helpful.
• Demonstrated experience e.g. in the area of method validation, method transfer, method verification, Unexpected Results investigation.

If interested, please email at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Main Duties & Responsibilities

• Achieving on the monthly sales targets, gather sales leads, building a database of potential clients and covert prospects into new clients.
• Identifying the key decisions makers with the clinic manager and staffs to promote the company product and service
• Establish and maintain a good rapports and relationship with clients (new / existing) , partners & customers
• Follow up closely with the customer on whole process from signing up case till delivery (Pre & Post Sales)
• Follow up and entering details for leads card by fixing home presentation, arrange Kit box, update on the cancellations via emails
• Drive the revenue generation by sign-ups

Requirements:

• Diploma in any related fields

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses, specializing in Cloud environment
• Experience in mobile device management
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install and deployment of workstations (desktops/laptops)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to service desk operations
• Deploying and configuring existing and new business processes
• Implementing single sign on (SSO)
• Ensure appropriate security levels are maintained in the organization
  

Skills & Qualifications:

• Minimum 3-5 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with MacOS/iPadOS/iOS devices and Linux OS devices such as Ubuntu is an added advantage
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures
• Able to work independently as the sole point of support for a team of 80 employees

Job Responsibilities:

1. ServiceNow Solution Design and Implementation:
2. Capabilities Enablement - Lead the effort to enable teams to maximize ServiceNow capabilities.
3. ServiceNow Development and CI/CD:
4. IT Service Management (ITSM) and IT Operations Management (ITOM): Utilize deep product knowledge to optimize ITSM processes, including incident, problem, change, and release management.
5. Customer Service Management (CSM): Design and implement CSM solutions that enhance the customer service experience.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
• ServiceNow Certified Implementation Specialist (CSM, ITSM, ITOM) certification is essential.
• Proven experience in designing, developing, and implementing ServiceNow solutions.
• Deep knowledge of ITSM, ITOM, and CSM modules, as well as ServiceNow platform architecture.
• Proficiency in ServiceNow development and CI/CD practices.

1 - ServiceNow Customer Service Management (CSM) (P4 - Expert)

2 - ServiceNow IT Operations Management (P4 - Expert)

3 - English (A1 - Elementary)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

The Role

This role supports daily office and technology operations in Singapore and is crucial for the functionality and efficiency of our business.  The IT & Office Management Lead will ensure operational continuity, drive productivity, safeguard the company’s assets and information, facilitate resource optimisation and maintain a great employee experience for our Oll-Stars. With these different responsibilities, you would need to possess not only excellent technical but also outstanding people and organisational skills. 

The nature of this role requires you are physically available in the office on a daily basis.  While routine maintenance and scheduled support activities will take place during regular office hours, you may also be required to render emergency support and site assistance in extraordinary circumstances outside normal business hours. 

Job Responsibilities

For both IT support and workplace management, you will oversee:

• Maintenance and Updates: Perform routine maintenance and updates to ensure IT and Office systems run smoothly and continue to meet the needs of the organization without interruption. Regularly monitor IT and Office technology systems to ensure they operate securely and efficiently. This also involves checking for potential issues before they become actual problems that impact users.

• Security: Implement and maintain basic security measures, oversee office access and keys, antivirus software updates, and educate users on potential security risks and the necessary protocols to minimize risks and ensure compliance. 

• Documentation: Responsible for managing local assets within the Asset register. Keep detailed records of user queries, issues, and relevant resolutions for future reference, and to aid in the resolution of future problems. 

• User feedback: Collect formal and informal user feedback on a regular basis to monitor satisfaction levels and identify opportunities for improvement.

Specific to each domain, you will drive operational excellence in the following areas:

IT Technical Support

• Technical Support and User Assistance: Provide first-line response to users requiring assistance with IT issues and queries, particularly those involving hardware and in-office technology. Offer timely advice and support on systems and applications, providing necessary training to users to enhance their understanding and efficient use of IT resources.  This involves troubleshooting problems and resolving them either in person, via phone, or virtual tools and working closely with the regional IT support team:

  • Responsible for managing VC solutions

  • Responsible for managing Meraki switches and routers in the office

  • Troubleshoot general Mac OSX and Windows OS Issues, Update, Upgrade and
    Support

  • Troubleshoot Printer, Scanner and other peripheral issues

  • Responsible for managing IT Networks onsite including but not limited to, troubleshooting Firewalls, Switches, Access Points and WAN

  • Responsible for managing org wide G-Suite Administration (GWS)

  • Responsible for administering regional JAMF and Intune system management tools

• Problem Diagnosis: Analyze problems with hardware, software, and applications to identify root causes of issues. This includes asking precise questions to pinpoint the exact issue and employing diagnostic tools to assist in troubleshooting. 

• Issue Resolution: In close coordination with the regional IT team, address user tickets regarding technical problems, managing each issue through to resolution, ensuring minimal disruption to the user's operations.  

• Project Assistance: Assist in IT projects, including the rollout of new software, migration of data, hardware upgrades, integration between systems, often coordinating with other departments to ensure smooth execution.

• Vendor management: Work with vendors on need basis for triaging issues not limited to hardware and internet service providers

Workplace Management

• Site operations: Oversee all facilities management services for our cool 4,000sqft office, such  as cleaning, plants, pest control, fire safety, HVAC, electrical, waste and other repair & maintenance, stationery and pantry supply, locker management, meeting rooms, utilities, support during emergency, key control management. 

• Daily office inspections: Perform daily routine office inspections and take proactive measures to address issues to ensure the workspace and meeting facilities meet our standards and set our Oll-Stars up for success.

• Vendor management: Ensure facilities vendors are well managed, delivering services on-time and within budget.

• Regulations and Compliance: Ensure the provision of a safe and secure working environment, and compliance with statutory regulations on fire, health and safety standards.

• Event management: In collaboration with HR, organize Oll-Star events, either in the office or offsite. 

• Onboarding new employees: Provide hardware and system configuration for new employees, with the aim of enabling new joiners’ productivity as soon as possible. Ensure new employees are fully briefed on workspace policies, resources and in-office technology. 

• Hospitality: Welcome visitors to the office, support their set up, manage security aspects 

• Continuous Improvement: Identify opportunities for improvement and cost reduction through the regular review of our Workplace Policy and Operating Procedures and daily operational reviews.  

About the job

Reporting to the Facilities Manager, you will use your technical expertise to support the Facilities department in maintenance and repair tasks on the interior and exterior of IKEA Tampines building.

Your assignment

• Manage and attend to requests relating to mechanical and HVAC systems in the building (e.g. fire protection system, sprinkler, air compressor, chiller checking, AHU checking, etc.)
• Perform investigation and rectification works and update the Supervisor/ Technical Officers.
• Perform and ensure all preventive maintenance works are carried out according to the maintenance programs and procedures.
• Carry out any ad-hoc maintenance or repair work as assigned while ensuring safety first.
• Follow up and provide timely updates to Team leader and Manager on the status of the request.
• Identify and report the need for repairs or breakdown issues.
• Undertake other duties as per assigned.

Your profile

• Minimum 3 to 5 years of experience in facility/building maintenance.
• Possess at least a Professional Certificate/NiTEC in Mechanical/Electrical or equivalent.
• Good communication and interpersonal skills.
• Possess a good safety mindset and displays good WSH behaviour.
• Effective team player with good attention to details and strong follow-up skills.
• Strong multi-tasking ability and able to work in a fast-paced retail environment.
• Able to commit working on AM & PM shift, including weekends and public holidays.

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science/ Biomedical Science
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Cleanroom / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Manage invoicing and payment collection process.
• Coordinate with sales for accurate invoicing.
• Track and follow up on overdue payments.
• Address product inquiries and stock availability.
• Prepare proposals and update sales information.

Requirements:

• Minimum 3 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Scope

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Responsibilities:

- Apply freeze of bank accounts in accordance with operational requirements

- Coordinate with Anti-Scam Centre to assist in tracking and recovering funds lost by our customers

- Ensure that instructions to act on accounts and provision of banking information are supported with police orders

- Ensure proper daily takeover and handover in accordance with 24 hours operational arrangement

- Real-time coordination and intervention of stopping highly suspicious transactions from completion

- Review the escalations received from Business Units and update a Fraud Database for trend analysis and reporting

- Conceptualize and implement, where possible, new ideas for the explanation of past, current and future fraud trends

- Enhance market intelligence network by maintaining a working relationship with all industry members to keep abreast of fraud management developments, threats and trends

- To fulfil other responsibilities as and when required by the management in line with changing fraud trends and patterns

Job Requirements:

- Minimum Diploma / Degree in banking or related field

- Prior working experience in compliance / fraud analyst would be advantageous

- Ability to work in a fast-paced environment

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599