About the job

As a member of the Business Navigation team, you play a key role in securing timely posting of the schedules that delivers to the needs of the store. You also seek and coordinate business opportunities through optimised staff planning focused on our people, customer and business needs.

Your assignment

• You are responsible for managing the store’s staff planning process from forecasting to planning and execution of timely staff planning schedules to ensure that scheduling complies with all labour regulations and internal guidelines.

• You will support department managers in the development, adaptation and improvement of schedules to ensure that they are within the forecasted hours with updated co-worker availability and skill levels.

• You collaborate closely with internal stakeholders to identify areas for improvement within the store’s planning processes.

• You provide staff planning expertise, support and training of end-users in optimising co-workers’ scheduling.

• You are responsible for tracking the performance of the scheduling process through regular monitoring of staff planning KPIs by producing schedule-related reports and daily review of real-time scheduling adherence.

• You will support administrative duties associated with schedule creation and timecard management.

Your profile

• At least 3 years of relevant work experience in a similar capacity within a customer-oriented service industry.

• Proven analytical skills, with experience in staff planning, budgeting, and forecasting.

• Good understanding of key business drivers, leveraging this knowledge to contribute to achieving business objectives.

• Process-oriented and results-driven, with the ability to analyse large volumes of data.

• Meticulous and detailed with ability to work under tight deadlines and able to pivot priorities effectively to align with changing business needs.

• Strong follow-up skills with a sense of urgency, ensuring that tasks are completed on time.

• Possess strong communication and interpersonal skills, enabling effective collaboration with business partners to align staffing and scheduling with operational needs.

• Strong IT proficiency, including intermediate skills in MS Excel, PowerPoint, and report generation, to support data analysis and decision-making.

• Able to commit to shift work, weekends and public holidays.

About the job
We want to fill this position with a proactive enthusiast who can support the growth of IKEA through development of tools, solutions, and planning models to develop business performance management capabilities, together with the team.

Your assignment

• To analyse, design, develop, maintain, and administer integrated plans and models, within and including the integrated planning solutions and tools, including preparation of technical documentation, user guides and training materials.
• To answer queries from end users relating to the integrated planning tool and models.
• To support the Business Navigation team in the capture, delivery, and prioritisation of planning, forecasting and simulation needs.
• To support with the driving of an integrated planning culture across the business, through use of this single source of truth on budgets, forecasts and plans for streamlining simulations, business steering, follow ups and management reports.
• Support on financial and commercial analytics or other relevant topics and analysis.

Your profile

• Experience with developing Planning Analytics / TM1 or similar OLAP / Functional databases solutions, broad understanding of data analytics, having worked for any part of the analytics cycle, with at least 3 years’ experience.
• Fundamental understanding of financial concepts and the core purpose of integrated planning across functions including designing data capture templates and workflows.
• Exposure to working on various planning models in financial, retail, logistics, human resources, as well as fundamental understanding of digital technology and computer science concepts would be an added advantage.
• Strong interest and passion in business navigation & analytics, with a hint of love for IKEA and Home Furnishing and our culture and values.

The primary objective of this role is to provide Health, Safety & Security (HSS) specialist services to our local offices and activities in APAC and to provide support to the global Head of Workplace Risk and Compliance.

The HSS Specialist will implement programs to manage HSS risk as well as meeting or exceeding local relevant regulatory requirements. They will provide technical expertise in multiple HSS disciplines and serve as an effective member of cross-functional project teams and office expansions by providing guidance on all HSS matters in design, risk assessment and incident investigation. 

Your Mission:

• Ensuring HSS compliance in the Wise APAC locations and being a core member of the Wise HSS internal audit team.

• Serving as the technical resource for HSS by providing regulatory guidance, training, and operational consultation to internal partners and external stakeholders.

• Supporting the Wise Head of Workplace Risk and Compliance to implement policies, procedures and projects at a global level.

• Implementing proactive programs to reduce injuries and illnesses and being accountable for HSS risk assessments in the APAC region.

• Providing HSS support and guidance to regional managers.

• Supporting and assisting the wider Workplace Team in the accomplishment of plans, objectives and agreed targets.

• Monitoring HSS performance in the APAC region and providing reports at site and country level.

• Acting as a core member of the Workplace Incident management team and responding to crisis and emergency situations relating to colleagues’ physical safety or security.

• Assisting Workplace Business Continuity Management (BCM) teams to respond to emergencies by providing specialist advice and assistance on all aspects of HSS.

• Supporting the development of Wise sustainability reports and participating in the ESG committee where appropriate.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

The Job

Specific (85%)

• Oversee and manage IT security, audits, and compliance, ensuring the implementation of robust security measures, adherence to regulatory requirements, and the effective management of risks, data protection, and business continuity planning. Recommend and implement innovative tools and solutions to improve the organisation's cybersecurity posture.
• Security Implementation: Implement and review IT security systems, tools, system patches, upgrades and solutions to safeguard application, system and infrastructure.
• System and Audit Compliance: Ensure continuous improvement and compliance of on-premises and cloud-based systems with applicable security and regulatory standards (e.g., ISO 27001, PDPA). Work with CISO, internal teams, cyber insurance, vendors and external auditors to meet compliance requirements with security policies.
• Security Operations: Manage, monitor, and establish security operations procedures, including incident response workflows, tabletop exercise and drill.
• Risk Management: Conduct regular assessments to identify IT risks and vulnerabilities. Plan and implement mitigation strategies to minimise security risks.
• Cybersecurity Awareness: Plan and conduct training programs to promote cybersecurity awareness among employees. Educate staff on best practices for secure system use and data protection.
• Data Governance & Protection: With closely with DPO to implement data security controls and ensure compliance with data governance frameworks and PDPA.
• Business Continuity Planning (BCP): Plan and put in place effective BCP plan for operational continuity with key stakeholders. Organise cybersecurity assessments and tabletop exercises to test and refine plans.
• Disaster Recovery Plan (DRP): Plan and put in place disaster recovery strategies and procedures for IT systems and data. Coordinate with application and infrastructure teams to ensure recovery objectives are met through regular testing and updates.
• Incident Response: Lead and coordinate incident response efforts, ensuring swift resolution of cybersecurity breaches. Establish and maintain post-incident reporting and root cause analysis processes.
• Assist Head of IT in the planning of annual IT budgets and projects planning.

General (15%)

• Work closely with the infrastructure and network team to ensure maximum system stability and uptime.
• Any other duties, tasks and non-IT related events as assigned by Head of information Technology.

Overview

The Director of IT Planning and Business Relationship Management at MUFG Bank's Systems Office for Asia (ASO) in Singapore is a high-level leadership role responsible for strategic IT planning, performance monitoring, stakeholder communication, and team management. This role requires a seasoned professional with extensive experience in strategic planning, IT initiatives, business relationship management, and team leadership. The Director will oversee a team of over 10 professionals, ensuring alignment with the organization's strategic goals and fostering a collaborative and high-performance work environment.

Job Responsibilities

Strategic Planning and Execution

o Develop and promote comprehensive business plans and strategies.

o Collaborate with stakeholders, including the Head Office in Tokyo and APAC management, to ensure cohesive strategy development and execution.

o Propose and evaluate innovative IT initiatives in collaboration with SMEs.

Performance Monitoring and Reporting

o Develop and monitor key performance indicators (KPIs) of ASO to track the progress and success of IT initiatives.

o Prepare detailed reports and presentations for management, providing insights and recommendations based on data analysis.

o Generate monthly IT reporting and forecasting for submission to the Head Office, and assist in creating reports and presentation materials for executive meetings.

Strategic Partnership and Ad-hoc Support

o Act as a strategic partner to ASO management, providing proactive support in organizational strategy development and ad-hoc tasks.

o Evaluate and propose improvements to the organizational framework.

o Ensure timely responses to emerging issues, contributing to ASO's strategic direction.

Stakeholder Communication, Coordination, and Business Relationship Management

o Establish and maintain business partner relationships, with a deep understanding of business and IT needs.

o Plan to implement new, or improve existing business and IT services, by pursuing the newest technology and cost-effective methods.

o Understand business needs and reflect them in the IT strategy to ensure alignment and support for business objectives.

o Manage IT-related meetings and committees, coordinating IT strategies across APAC managements.

Team Leadership and Development

o Lead and mentor a team of over 10 professionals, fostering a collaborative and high-performance environment.

o Provide guidance and support for team members' professional growth and development.

High-Level Management

o Oversee the IT Planning Team and Business Relationship Management Team, ensuring alignment with organizational goals.

o Manage and coordinate team activities for effective project and initiative execution.

Job Requirements:

• Minimum 10 years of experience in IT planning and development within the banking industry, with at least 3 years in IT planning.
• 3 years in the upstream processes of system development or business relationship management with experience in developing, promoting business plans and strategies, and coordinating with stakeholders from other regions and departments.
• Minimum JLPT N1 Certification or a degree in Japanese university or equivalent is required to interpret and communicate requirements to the Tokyo Head Office, where primary business communication is in Japanese and work in partnership with the senior management.
• Experience leading a team of at least 5 members.
• Strong leadership and people management skills, with the ability to inspire and develop talent.
• Excellent analytical and problem-solving abilities, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Proactive, responsible, and able to work independently.
• Fast learner with a hands-on approach to problem-solving.
• Familiarity with IT strategy and the implementation of new technologies is preferred.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068504

Job Summary
The Business Systems Analyst serves as a liaison between the business community and Information Services (I.S.). This position elicits and analyzes business needs for assigned projects, communicates with stakeholders, and participates in determining if the solution fits within the long-term strategic vision. This position ensures that Business Systems Analysis (BSA) work products conform to quality and content standards.

Responsibilities

Applies Business Systems Analysis Processes

• Participates in creating project work plans for assigned tasks to ensure milestones are met.
• Participates in cross-functional tasks to assist with consistency and adherence with standards and best practices.
• Supports subject matter experts in specific business systems analysis areas (e.g., business domains, processes, tools, techniques, etc.) to assist other BSAs while expanding his/her knowledge base.
• Adheres to enterprise process standards and contributes to and recommends process improvements to ensure consistent deliverables.

Elicits and Analyzes Business Needs

• Responsible for the coordination and facilitation of work sessions to gather relevant information and to ensure understanding of the audience's knowledge.
• Analyzes, comprehends, and applies the appropriate level of details, based on the stage of the project life cycle, to ensure mapped solutions satisfy business problems and opportunities.
• Breaks down complex concepts into comprehensible concepts to ensure appropriate level of communication and understanding for the project stakeholders.

Communicates Business Needs

• Participates in conflict resolution to gain consensus among project stakeholders and to ensure the achievement of common goals.
• Develops business and functional requirements and corresponding work products to ensure stakeholder understanding and to serve as a basis for subsequent work products in the project life cycle.
• Delivers clear, relevant, and accurate written and verbal communications appropriate for the audience to ensure clarity and understanding.
• Delivers verbal and written communications in a professional manner to ensure a credible, consistent, and clear message.

Validates Solutions for Business Needs

• Participates in discussions regarding solutions for cross-functional and highly complex projects to ensure the approach fits into the long-term business strategy.
• Reviews other BSAs' work products to ensure completeness, accuracy, and adherence to quality and work product standards.
• Attends peer reviews of architecture, design, and quality assurance work products to identify conflicts and confirm consistent implementation of business and functional requirements.
• Informs and assists project members in the understanding of business domains to broaden the knowledge base.

Assists in Identifying, Correcting & Reporting Defects in BSA Work Products

• Participates in testing of BSA work products and processes to identify defects, meet standards, and ensure effectiveness.
• Identifies and provides input to initial analysis to develop and implement appropriate actions.
• Assists in documenting test results to support the efficient resolution of problems and to capture defect data.
• Supports communication of test results with others (e.g., other business analysts, management, development teams, business users, etc.) to provide updates (e.g., estimated project end date, defects, functionality, etc.).
• Enters data in the defect management tool to report variances from expected results.
• Verifies defects are fixed to ensure expected results are met.
• Participates in problem solving to support efficient resolution of issues and to follow-up on outstanding defects.
• Collaborates with project team members to exchange information and to respond to requests in a timely manner.
• Assists in conducting root cause analysis of defects, identifies key and recurring problems, and provides solutions to prevent recurrence.
• Develops summarized findings of problems to management to recommend proposed actions.

Requirements

• Possess a Bachelor's Degree in Information Systems/Technology or related fields
• Has at least 5 to 7 years of work experience in a similar Business Analyst role, preferably having worked successfully on analysis projects up to implementation
• Proven experience with vendor sourcing, negotiations, and contract management
• Display good communications and presentation skills
• Able to collaborate and work effectively with a variety of stakeholders across the different levels or geographies

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

About BEAME Medical Technology Limited

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Job Duties and Responsibilities

• Take charge of and execute comprehensive digital strategies across multiple regions
• Create, manage, and optimize digital campaigns on various platforms like Meta, SEM, Pmax, YouTube, SEO, and WordPress
• Collaborate closely with the Creative Team to elevate digital ad concepts and content, ensuring they align with overall brand strategies
• Monitor and provide reports on digital performance metrics, identifying areas for improvement and implementing necessary changes to achieve optimal results
• Upload and oversee worldwide digital ads, maintaining consistency and adherence to brand guidelines
• Utilize an ad tracker to analyze and report on the performance of global digital ads
• Conduct thorough market research on competitors and create insightful analysis presentations (PPT) to guide strategic decisions
• Develop and implement SEO strategies to enhance organic search rankings and drive traffic
• Coordinate with content creators to ensure the implementation of SEO best practices
• Create and manage impactful email marketing campaigns to nurture leads and engage customers
• Develop and execute social media strategies to boost brand awareness and drive engagement
• Analyze and optimize the customer journey across digital touchpoints to enhance user experience and increase conversion rates
• Stay updated with the latest digital marketing trends and technologies, leveraging them to enhance the strategy as appropriate

We are looking for someone with:

• A minimum of 3-5 years of proven expertise in the marketing or digital industry.
• A history of driving successful multi-channel digital growth.
• Demonstrated proficiency in developing and implementing effective digital strategies.
• Skilled at analyzing digital performance metrics to derive actionable insights.
• Experience with a variety of digital marketing tools and platforms, such as Meta, SEM, Pmax, YouTube, SEO, and WordPress.
• Ability to effectively collaborate with creative teams and stakeholders to optimize digital content and campaigns.
• Excellent interpersonal and written communication skills.
• Ability to work smoothly in cross-functional teams.
• Exposure to the dental, healthtech, or medical industry is a plus.
• Proficiency in creating and delivering engaging presentations.

Fresh without experience-Starting basic is $2600, after 3 months confirmation is $2700

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description

We are an established e-commerce company that is looking for a talented and dedicated warehouse assistant to join our e-Commerce logistics team. If you enjoy a fast-paced job and like a challenge, we'd like for you to apply.

JOB RESPONSIBILITIES

• Pick and pack outgoing orders
• Receive and unpack incoming goods
• Racking of incoming goods (No Forklift required)
• Stock Take
• Maintain good housekeeping in the warehouse
• Perform any other duties assigned by the superior based on warehouse needs

Requirements:

• Good command of the English language.
• Must be able to work in a fast-paced warehouse environment.
• Physical work involved. Must be able to carry 5-15kg load.

Candidates with less experience will be considered junior warehouse assistants.

Interested candidates, please send in your resume with the following details: Expected salary, Notice Period, Last Drawn Salary, Reasons for leaving your past jobs.

Responsibilities:

• Establish, document, and maintain robust service delivery processes.

• Ensure compliance with all relevant internal and external policies, procedures, and regulations.

• Conduct regular process reviews and audits to identify and mitigate risks.

• Develop and implement process improvement initiatives to optimize service delivery.

• Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

• Develop and maintain a risk register for DCS services.

• Ensure appropriate controls are in place to manage identified risks.

• Support regular DCS systems risk assessments, compliance audits and reviews.

• Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

• Develop and manage the DCS service budget.

• Monitor and control service costs to ensure they are within budget.

• Prepare financial reports and analyses for management review.

• Build and maintain strong relationships with stakeholders.

• Communicate effectively with all levels of the organization.

• Proactively identify and address stakeholder concerns.

Required skills:

• Years of experience in IT service management or in Tech Risk with a focus on governance and control within an IT enterprise environment

• Relevant industry certification (e.g: ITIL, Six Sigma, COBIT)

• Solid writing, documentation, interpersonal and communication skills.

• Experience in the areas of Risk Management, IT audit or IT security is an added advantage

• Prior working experience in banking or financial institutions would be an added advantage.

• Good understanding of MAS or APAC financial regulators technology risk guidelines or mandates would be valuable.

Job Overview:
The People Specialist will be responsible for a range of HR, payroll, and administrative functions to ensure the smooth running of operations. This role involves assisting with payroll processing, HR operations, office management, employee onboarding and offboarding, and compliance with Ministry of Manpower (MOM) guidelines. The People Specialist will support both operational and HR teams to ensure all functions are carried out efficiently and in compliance with company policies and legal requirements.

Key Responsibilities:

Operations and Administration:

• Assist with the full spectrum of HR operations and administrative tasks.
• Support office management and procurement of supplies such as stationery and pantry items.
• Assist in onboarding new employees, including the issuance of uniforms and management of uniform inventory records.
• Support offboarding processes, including work pass applications, renewals, cancellations, flight ticket bookings, and ensuring that employees complete all exit formalities in line with MOM and dormitory guidelines.
• Assist in performance management processes and implementation.
• Maintain up-to-date employee records (attendance, EEO data, etc.) in compliance with policy and legal requirements.
• Provide administrative support for any ad-hoc HR, payroll, and operational matters as needed.

Payroll:

• Serve as a subject matter expert in payroll matters, providing support to the operations team on complex payroll-related issues.
• Prepare monthly and bimonthly payroll reports, ensuring accuracy, and make necessary corrections via journal entries.
• Enter payroll transactions and related data, ensuring appropriate adjustments to wage/salary accounts as needed.
• Prepare and submit IR21 tax clearance and yearly IR8A filings, ensuring the confidentiality of all salary-related information.
• Recommend or participate in developing new payroll-related procedures and policies; assist with implementing changes within the payroll system.
• Assist with preparing increment letters and salary-related documents as part of the HR operations.

Job Requirements:

• At least 4-6 years of relevant working experience in the environmental industry or a related field.
• Meticulous, hardworking, and positive attitude with an approachable personality.
• Excellent organizational, time-management, communication, and interpersonal skills.
• Strong ethics, reliability, and the ability to work independently and collaboratively in a team environment.
• In-depth knowledge of Ministry of Manpower (MOM) Employment Laws and Labour Laws.
• Proficient in payroll systems such as Quick HR and PayDay (preferred).
• A diploma in Human Resources, Psychology, Business Administration, or IHRP-CA certification would be advantageous.
• Previous experience as a HR Administrator, Generalist, or Payroll Specialist is preferred, with knowledge of HR functions and payroll processes.

Welo Data is an award-winning data transformation company that works on some of the world’s largest AI programs.

We are excited to invite Singaporean English speakers to join our team as Digital Content Evaluation Specialists.

In this role, you will set the standard for digital content, specifically for English as spoken in Singapore.

You will review real-world data to improve the content to the highest quality.

The content you will review includes, but is not limited to:

• Mobile and smart TV apps
• AI assistant responses
• Music, videos, books, and podcasts

That means that your work will directly impact the experience for end-users worldwide.

This Role Is Great for People Who:

• Are intimately familiar with English as spoken in Singapore
• Love a wide variety of content such as music, movies, TV shows, podcasts, and books
• Always notice issues in digital and streaming content that could easily be fixed
• Regularly use modern technologies like streaming apps, smartphones, smart TVs, and AI

Project Details:

Job Title: Digital Content Evaluation Specialist

Pay Rate: ~$7.00(USD)/hour

Location: Remote (Must be located in Singapore)

Schedule: Flexible; Average 4 hours per day

Start Date: ASAP

Employment Type: Freelance/Independent Contractor

Project Duration: Ongoing

Note: Welo Data uses state-of-the-art fraud detection systems to ensure all freelancers engaged on the project do not misrepresent their identity, location, or financial details.

Responsibilities:

• Establish, document, and maintain robust service delivery processes.

• Ensure compliance with all relevant internal and external policies, procedures, and regulations.

• Conduct regular process reviews and audits to identify and mitigate risks.

• Develop and implement process improvement initiatives to optimize service delivery.

• Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

• Develop and maintain a risk register for DCS services.

• Ensure appropriate controls are in place to manage identified risks.

• Support regular DCS systems risk assessments, compliance audits and reviews.

• Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

• Develop and manage the DCS service budget.

• Monitor and control service costs to ensure they are within budget.

• Prepare financial reports and analyses for management review.

• Build and maintain strong relationships with stakeholders.

• Communicate effectively with all levels of the organization.

• Proactively identify and address stakeholder concerns.

Required skills:

• Years of experience in IT service management or in Tech Risk with a focus on governance and control within an IT enterprise environment

• Relevant industry certification (e.g: ITIL, Six Sigma, COBIT)

• Solid writing, documentation, interpersonal and communication skills.

• Experience in the areas of Risk Management, IT audit or IT security is an added advantage

• Prior working experience in banking or financial institutions would be an added advantage.

• Good understanding of MAS or APAC financial regulators technology risk guidelines or mandates would be valuable.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Contract Period: From 1 Feb 2025 to 31 Jan 2026

Name of Authority

Tanjong Katong Girls’ School

Location Address

20 Dunman Lane, Singapore 439272

Contract Period: From 1 Feb 2025 to 31 Jan 2026.

Personnel to be deployed at the following hours:

· Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1 hour lunch break

· Fridays: 7:00am to 4.00pm, inclusive of 1 hour lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays.

The Services required are set out as follows:

(a) Information and Communications Technology (ICT) & AV support for school events

1. General AV Operations

· The Personnel shall set up, operate, and maintain AV equipment within the school premises.

· The Personnel shall provide technical support in lighting, audio, video, and stage management for events organized by the Authority or external parties.

2. Lighting

· The Personnel shall set up, operate, and manage lighting equipment to ensure optimal illumination and ambiance during events.

3. Audio

· The Personnel shall set up and manage audio equipment, including microphones, speakers, and mixer soundboards (both digital and analogue).

· The Personnel shall ensure optimal sound quality for live audiences and recordings, including balancing audio levels, managing live feeds and delivering clear audio for speeches, music and other event components.

4. Video

· The Personnel shall operate video equipment such as cameras, projectors, and editing tools.

· The Personnel shall perform live-streaming, event recording, and display visual elements.

· The Personnel shall ensure video quality and content align with the events’ objectives.

5. Stage Management

· The Personnel shall set up and manage the physical stage, ensuring safety, proper arrangement, and necessary equipment such as podiums and seating.

· The Personnel shall coordinate transitions between event segments (e.g., speeches, performances, presentations) with the Authority's staff.

(b) AV Support for Staff and Students

· The Personnel shall assist in setting up ICT/AV equipment for events, meetings, and lessons.

· The Personnel shall provide video recording support for school events and lessons.

· The Personnel shall supervise students tasked with video recording events.

· The Personnel shall conduct AV training sessions for students and staff.

(c) ICT/AV Planning and Procurement

• The Personnel shall collaborate with the SH (ICT) / ICT Manager to propose solutions addressing ICT/AV challenges, including technical specifications and cost assessments.
• The Personnel shall support the Authority in procurement processes for ICT/AV solutions and services, such as the following:
  • Requirement Gathering: The Personnel shall assist the ICT department in gathering specific user requirements for AV equipment
  • Demo and Testing Coordination: The Personnel shall with with ICT department to organize and oversee product demonstrations or testing of proposed AV solutions to assess their functionality and suitability for the Authority's needs.
  • Vendor and Liaison: The Personnel shall work with the ICT department to liaise with selected vendors during installation and commissioning.

(d) ICT & AV Resource Management

· The Personnel shall assist in managing the Authority's ICT/AV resources.

· The Personnel shall conduct annual maintenance, troubleshooting and basic repairs of ICT/AV hardware.

(e) Media Post-Production

1. Video Editing

· The Personnel shall compile raw footage, arrange clips and create cohesive narratives.

· The Personnel shall add titles, subtitles and on-screen graphics and animations to enhance video content.

2. Sound Editing and Mixing

· The Personnel shall edit dialogue, remove unwanted sounds, and enhance audio clarity.

· The Personnel shall add ambient sounds, sound effects, or music to enrich audio quality.

· The Personnel shall select and propose suitable music tracks for videos.

(f) Other Tasks

· Any other duties assigned by the Authority.

WHO ARE WE?

Kaliber is pioneering change in the industry by making strides in advancing campaign insights, automation, and performance branding. We focus on delivering practical, measurable impact for both short- and long-term goals. We’re reimagining what it means to be an agency—one you can trust, rely on, and that champions its people as some of the most talented in the game.

If you’re a change-maker who thrives on taking on the giants and shaking trees until the snakes fall out, we are the team for you. 

At Kaliber, we don’t just talk about change—we lead it. By attracting and empowering the best talent, we create value for the clients who appreciate what we’ve built and where we’re going.

Our change-making impact: 

• Launched APAC Marketers into 7 countries to help marketers find jobs, opportunities, and each other
• Introduce Performance Branding principles to the world to turn a buzzword into an actionable strategy 
• First agency in the world to not charge management fees on “blackbox” campaigns
• Piloting a 4-Day Work Week in 2025.

ABOUT THE ROLE

As a Performance Specialist, you’ll be the driving force behind high-impact paid digital campaigns. Whether it’s Google Ads, Facebook, TikTok, or Programmatic, you’ll optimize every channel to deliver exceptional results. You’ll own the details, master the data, and ensure every campaign exceeds expectations.

We’re after a hands-on marketer with a knack for paid search and social, a sharp problem-solving mindset, and an eye for precision. If you’re results-driven, collaborative, and ready to level up your career, Kaliber is your launchpad.

This role gives you the chance to work on global campaigns across various industries, with guidance from senior teammates and a supportive, innovative crew.

WHAT YOU WILL BE DOING 

Campaign Management and Execution (50%)

• Acknowledge and execute the delegated tasks from Account Managers and Performance Managers in a timely manner
• Proactively schedule and perform recurring optimizations including bid management, budget allocation, forecasting, performance monitoring, strategic testing, campaign expansion, reporting, etc.
• Prioritize conflicting tasks and actively communicate tasks progress and completion time to manage stakeholder expectations
• Perform corrective actions for performance and budget pacing 
• Thoroughly review all outputs to ensure accuracy, quality, and best practice
• Assist in the onboarding of a new client when necessary 
• Liaise with contractors and freelancers for support in campaign execution 

Investigation & Reporting (30%)

• Proactively monitor and communicate campaign performance to immediate stakeholders
• Assess, investigate, and resolve campaign issues and poor performance
• Produce insightful reports (ad hoc and scheduled) for the allocated channels
• Initiate discussions with managers on growth strategies
• Employs analytical reasoning, data analysis, and problem-solving skills to effectively and efficiently manage campaigns
• Collaborate with the Data team to continually provide feedback to optimize client dashboards more efficiently and effectively
• Reach out to senior support immediately and proactively when across arduous issues

Communication & Collaboration (20%)

• Contribute ideas and insights to the development of digital strategies for paid campaigns, including strategic roadmaps, media plans, experiments, and promotional campaigns
• Provide task briefs to other departments such as Creative and Data
• Effectively communicate internally and externally with direct stakeholders
• Manage select SME client relationships independently, while working closely with performance managers for oversight and support, when required 

WHAT YOU WILL BRING 

The minimum qualifications for this role include:

• 2+ years paid social and/or paid search campaign management experience ideally at an agency, ad tech provider, or client-side with over $50K per month budgets
• Bachelor’s degree or equivalent experience

Preferred qualifications for this role include:

• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Proven experience with Project Management software (bonus points if you’re a ClickUp pro!)
• Exceptional written, spoken, and presentation skills that bring clarity and excitement to your ideas
• Ready to bring your A-game and collaborate with stakeholders from across the board

Traits that make you a great fit for Kaliber

• Aligned with Our Core Values: You are transparent, communicative, people-centric, and deeply skilled in your craft.
• Team-Centric & Proactive: You naturally engage and collaborate within a team environment.
• Self-Starter with Initiative: You don’t wait for instructions; you see what’s needed and take action.
• Curious about the Bigger Picture: You strive to understand what drives performance and business success.
• Detail-Oriented & Quality Driven: You don’t settle; you consistently uphold high 

• Flexible working hours and arrangement

• Work from home, office, or anywhere in the world
• Generous paid time off—including sick and emergency leaves—on top of your local public holidays
• Provision for company-owned laptop and productivity equipment if needed
• Bi-annual performance and salary reviews
• And more...
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

WHO ARE WE?

Kaliber is pioneering change in the industry by making strides in advancing campaign insights, automation, and performance branding. We focus on delivering practical, measurable impact for both short- and long-term goals. We’re reimagining what it means to be an agency—one you can trust, rely on, and that champions its people as some of the most talented in the game.

If you’re a change-maker who thrives on taking on the giants and shaking trees until the snakes fall out, we are the team for you. 

At Kaliber, we don’t just talk about change—we lead it. By attracting and empowering the best talent, we create value for the clients who appreciate what we’ve built and where we’re going.

Our change-making impact: 

• Launched APAC Marketers into 7 countries to help marketers find jobs, opportunities, and each other
• Introduce Performance Branding principles to the world to turn a buzzword into an actionable strategy 
• First agency in the world to not charge management fees on “blackbox” campaigns
• Piloting a 4-Day Work Week in 2025.

ABOUT THE ROLE

The Senior Performance Specialist role directly impacts the success of paid digital marketing campaigns. Their contribution will drive impressive performance and growth through continuous reviewing, monitoring, reporting, and optimization of paid channels such as (but not limited to) Google Ads, Facebook Ads, TikTok Ads, Programmatic, and LinkedIn Ads. 

The role requires a savvy digital marketer with hands-on execution experience and reporting involvement in paid search and/or paid social campaigns. A tactical mindset, problem solver, results-driven, attention to detail, and team player mentality are some of the attributes that will warrant a successful and progressive career journey within Kaliber.

The role will expose the successful candidate to the global market strategies and tactics for various channels and verticals, working alongside collaborative and passionate colleagues across multiple countries. They will be allocated a reasonable set of client campaigns to manage, supported by senior colleagues such as performance managers and strategists.

WHAT YOU WILL BE DOING 

Campaign Management and Execution (40%)

• Acknowledge and execute the delegated tasks from Account Managers and Performance Managers in a timely manner
• Proactively schedule and perform recurring optimizations including bid management, budget allocation, forecasting, performance monitoring, strategic testing, campaign expansion, reporting, etc.
• Prioritize conflicting tasks and actively communicate tasks progress and completion time to manage stakeholder expectations
• Perform corrective actions for performance and budget pacing 
• Thoroughly review all outputs to ensure accuracy, quality, and best practice
• Assist in the onboarding of a new client when necessary 
• Liaise with contractors and freelancers for support in campaign execution 

Investigation & Reporting (30%)

• Proactively monitor and communicate campaign performance to immediate stakeholders
• Assess, investigate, and resolve campaign issues and poor performance
• Produce insightful reports (ad hoc and scheduled) for the allocated channels
• Initiate discussions with managers on growth strategies
• Employs analytical reasoning, data analysis, and problem-solving skills to effectively and efficiently manage campaigns
• Collaborate with the Data team to continually provide feedback to optimize client dashboards more efficiently and effectively
• Reach out to senior support immediately and proactively when across arduous issues

Client Communication & Collaboration (20%)

• Champion ideas and insights to the development of digital strategies for paid campaigns, including strategic roadmaps, media plans, experiments, and promotional campaigns
• Provide task briefs to other departments such as Creative and Data
• Effectively communicate internally and externally with direct stakeholders
• Manage select SME client relationships independently, while working closely with performance managers for oversight and support.

Team Development (10%) 

• Be a mentor and cheerleader for our Newnicorns—show them the ropes, share tips and tricks, and help them level up to becoming awesome specialists

WHAT YOU WILL BRING 
The minimum qualifications for this role include:

• 3-4+ years paid social and/or paid search campaign management experience ideally at an agency, ad tech provider, or client-side with over $50K per month budgets
• Bachelor’s degree or equivalent experience

Preferred qualifications for this role include:

• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Proven experience with Project Management software (bonus points if you’re a ClickUp pro!)
• Exceptional written, spoken, and presentation skills that bring clarity and excitement to your ideas
• Ready to bring your A-game and collaborate with stakeholders from across the board
  

Traits that make you a great fit for Kaliber:

• Aligned with Our Core Values: You are transparent, communicative, people-centric, and deeply skilled in your craft.
• Team-Centric & Proactive: You naturally engage and collaborate within a team environment.
• Self-Starter with Initiative: You don’t wait for instructions; you see what’s needed and take action.
• Curious about the Bigger Picture: You strive to understand what drives performance and business success.
• Detail-Oriented & Quality Driven: You don’t settle; you consistently uphold high

• Flexible working hours and arrangement
• Work from home, office, or anywhere in the world
• Generous paid time off—including sick and emergency leaves—on top of your local public holidays
• Provision for company-owned laptop and productivity equipment if needed
• Bi-annual performance and salary reviews
• And more… 
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

Authentication Platforms Integration - Analytics and Operational Assurance team is responsible for the integration of the Authentication platforms infrastructure for the purposes of Observability, Analytics, and Monitoring. This role is part of a larger global team responsible for managing the integration of authentication platforms that are leveraged by all businesses across Citi.

Key Responsibilities

• Work with production support teams to identify all observability requirements for development, testing and production, including:Gather monitoring, analytics requirements, including both dashboard and report visualizations
  Develop a solution using existing tools for meeting these requirements
  Implementing these solutions, including documentation and knowledge transfer.
  
• Perform post-deployment testing of solutions in individual environments.
• Troubleshooting incidents and problems in a timely resolution as defined in SLAs.
• Capacity, Performance and Stability validations.

No scheduled on-call requirements, but some ad-hoc requirements to resolve critical issues during weekends and outside working hours expected.

Experience and Skills

Must-have Skills:
3+ years’ relevant industry experience in:

• Bachelor's Degree (Engineering, Mathematics, or IT related field) or equivalent work experience.
• Experience with critical production support, upgrades, and project lifecycle/ SDLC processes.
• Well versed with creating Python scripting and/or Shell scripting.
• Knowledgeable in Observability fundimentals and principles

Desired Skills:

• Well versed in AppDynamics or similar Observability Platform.
• Conversant in Linux-based environments (preferably RHEL) that includes being conversant in terminal commands and developing shell scripts.
• Familiarity with IT Service Management processes and tools such as a Service Now.
• Exposure to one or more of the following:Splunk queries/processing language
  Platforms such as Angular or Tomcat
  BI product such as Tableau
  Autosys scheduling and promotion.
  Github/Bitbucket for source code management

Process Governance:

·       Establish, document, and maintain robust service delivery processes.

·       Ensure compliance with all relevant internal and external policies, procedures, and regulations.

·       Conduct regular process reviews and audits to identify and mitigate risks.

·       Develop and implement process improvement initiatives to optimize service delivery.

Risk Management:

·       Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

·       Develop and maintain a risk register for DCS services.

·       Ensure appropriate controls are in place to manage identified risks.

·       Support regular DCS systems risk assessments, compliance audits and reviews.

·       Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

Budgeting & Financial Management:

·       Develop and manage the DCS service budget.

·       Monitor and control service costs to ensure they are within budget.

·       Prepare financial reports and analyses for management review.

Stakeholder Management:

·       Build and maintain strong relationships with stakeholders.

·       Communicate effectively with all levels of the organization.

·       Proactively identify and address stakeholder concerns.

• Degree in Information Technology, or a related field.
• Experience in IT service management or in Tech Risk with a focus on governance and control within an IT enterprise environment
• Relevant industry certification (e.g: ITIL, Six Sigma, COBIT)
• Solid writing, documentation, interpersonal and communication skills.
• Experience in the areas of Risk Management, IT audit or IT security is an added advantage
• Prior working experience in banking or financial institutions would be an added advantage.

Good understanding of MAS or APAC financial regulators technology risk guidelines or mandates would be valuable.

Working days- Monday - Friday

Working hours-9:00 am to 6:00 pm

• Performance Bonus
• Travelling Allowance
• Mobile Allowance
• Medical
• Insurance

This is a 1-year contract.

Responsibilities:

• Provide procurement support to cross functional teams in APAC, including contract guidance, sourcing, and third-party assessments
• Create and manage purchase orders our in-house Purchasing tool and track them to completion
• Manage manual onboarding of new suppliers/vendors
• Vendor query management - main POC for vendors and liaising with procure to pay (P2P) teams for invoice/payments issues
• Stakeholder management - main POC and escalation point for APAC queries with central internal teams
• Ensure compliance with purchasing and finance best practices
• Work with managers to ensure completion of Statement of Work documents where required by contract team
• Partner with Accounts Payable to resolve defective invoices
• Partner with Finance on the team’s projected spends, ensuring accuracy in monthly accruals and budget reallocations on a quarterly basis
• Analyze reports and provide budget updates to the directors on a monthly basis and ensure that teams are on track to spend
• Work with teams to provide budget forecast on a quarterly basis

Requirements:

• Experience of purchasing and budget management
• Advanced Excel, Outlook user
• Ideal candidate will have excellent written and verbal communication skills and the ability to work and communicate effectively and succinctly with people at all levels
• Project management experience - especially handling a large volume of projects in various states of completion
• Must have a high level of professionalism and integrity with the ability to work with confidential information

• Highly motivated team player that can work well under pressure
• Ability to thrive in a fast‐paced environment with minimal supervision
• Experience working cross-functionally and consulting with internal business clients
• Experience driving change and improving end-to-end processes

We are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies. This is a 1-year contract. Candidates must have strong SQL experience.

Responsibilities:

• Manage day to day ongoing operations with company's music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
  Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - in an effort to scale operations support workflows across teams
• Develop a deep expertise in company’s music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights based decisions and actions

Requirements:

• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience
• Manage some day to day data ownership operations with company's publishing and label partners
• Develop an understanding on music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

Minimum Qualifications

• 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Technical operations capacity (ie. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.; proficient in both SQL and Excel)
• Excellent communication skills and the ability to work cross-functionally, both internally and externally
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music