PURPOSE OF JOB

Support the system and network administration for all IT systems thus providing a reliable platform and foundation for all IT business applications. Responsibilities include efficient and effective performance of all server hardware, operating systems, cabling, networks and communication and IT infrastructure.

JOB FUNCTION

• Responsible for Level 2 & 2 IT Infrastructure support, and all aspects of servers, network equipment, backup, network equipment, UPS, servers room equipment and other peripherals which includes implementation, patching, installation, and configuration.
• Administering, maintaining, and managing the computer systems - Operating Systems and Communication Systems.
• Maintains documentation regarding security and service records relating to hardware, software, and IT infrastructure.
• Document, track, and monitor issues in timely manner.
• Support and maintain end users account information including rights, security and systems groups.
• Responsible in managing the data integrity, maintenance and ensure daily data is successfully backup and restore when and there needed.
• Manage and update all IT assets records periodically.
• Maintaining and supporting hardware, software, and operating systems which in line with the goals and standards of the corporation and IT department policies. This includes installing and upgrading OS of server hardware and software.
• Conduct periodic maintenance, audit and compliance for servers, UPS, and network equipment.
• Facilitate and liaison with all outsourced vendors for all application remote support and Move-Add-Change requests.
• Ensuring computer and information security by implementing relevant procedures and standards.
• Periodic update all servers, network devices to latest security patches and firmware. Conduct regular or quarterly servers, network, UPS audit and preventive maintenance.
• Adhere to internal Operational Level Agreements (OLAs) and deliverables.
• Documentation.
• Any other work assigned by Manager.

INTERACTION

Interfaces with end-users, technical support personnel in the corporation and HQ.

JOB SPECIFICATIONS

A diploma or degree holder preferably in Computer studies, Networking or Communications with at least 5 years working experience in the IT industry. Should be a team player and a reliable, responsible, and diligent person that possesses initiative.

• Min. 3 years hand-on experience in administrating Windows Active Directory, Windows Servers, DNS, Office 365 Admin, MS Azure, and other system related issues.
• Min. 2 years hand-on experience in maintaining and troubleshooting network equipment, VPN, and wireless Access point.
• Min. 2 years hand-on experience in managing and configuration of Hyper-V, Microsoft Authenticator, SharePoint, networking and troubleshooting etc.
• Min. 2 years hand-on experience in Virtualization Technology VMware and Hyper-V.
• ITIL with strong emphasis on Incident Management, Problem Management and Change Management
• Preferably holder of MCSA or MSCE, and/with CCNA, and other Management skills.

Position Summary:
We are seeking a dedicated and customer-focused Service Desk Agent to provide 1st Level IT Support to users. The role involves managing incidents and queries via phone and remote-control tools, ensuring professional and timely resolutions.

Key Responsibilities:

• Deliver First Call Resolution (FCR) technical support via phone and email, responding promptly to calls and queries.
• Perform initial troubleshooting of reported incidents and escalate unresolved issues to 2nd level support as per guidelines.
• Provide regular updates to customers on the status of their issues, ensuring adherence to Service Level Agreements (SLAs).
• Maintain ownership of reported cases, following up until closure and documenting accurate, complete details.
• Manage customer expectations effectively and notify the Team Lead of any unusual surges in specific types of calls.
• Classify and prioritize incidents, tracking resolution progress and providing follow-up updates.

Ideal Candidate Should Have:

• Strong communication and interpersonal skills.
• A proactive and solution-oriented approach to problem-solving.
• Basic technical knowledge of IT systems and troubleshooting methods.
• The ability to work effectively under pressure and manage multiple priorities.

Role: IT Delivery Lead (Banking / 6 month contract)

• Manage backlog and stakeholders, with a clear understanding of the delivery and its ROI to prioritize work clearly for the cross-functional team to deliver together.
• Gather detailed requirements from business leads for analysis, collaborate with stakeholders for UI sign-off CJ, data requirements, copytext, notification templates, and review for error scenarios.
• Work closely with development to clarify requirements, ensure priorities are clear, and provide SME knowledge where required.
• Create the release plan with the scrum master, including details on UAT, testing strategy, coverage, and entry and exit criteria to the implementation approach.
• Manage sprint activities from sprint grooming, prioritization, refinement, demo, and related ceremonies.
• Oversee delivery execution from QA resourcing, quality, sprint demo, status reporting from velocity to aging tickets, and escalation where required.
• Manage allocated testing budget.
• Provide UAT sign-off against agreed exit criteria and track agreed open items.
• Prepare Go Live plan, soliciting for LV support, and arrange for KT to touchpoint and BAU support.
• Support Go Live implementation and post-production issues from troubleshooting and investigation.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuas / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600-$2,800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Role Review

The incumbents will report to the IPM Director and play a pivotal role in identifying and executing strategic investment opportunities. Key responsibilities will include conducting market assessments, developing business cases, supporting transaction structuring, and overseeing integration for new acquisitions.

Additionally, this role requires strong portfolio management capabilities to optimize investments and enhance governance frameworks.

Key Responsibilities

Corporate Transaction Support:

• Support in pre-transaction assessments activities, including market screening, business case and feasibility analyses, and alignment with strategic objectives.
• Provide transaction support through due diligence support/review, handle transaction structuring, perform valuation analysis, and oversee risk registers.
• Facilitate transaction finalization by managing definitive agreements, monitoring conditions precedents, and preparing capitalization for acquisitions.
• Execute post-transaction plans, focusing on both short-term and long-term integration to optimize investment returns.

Portfolio Management:

• Track investment performance, focusing on commercial, financial, sustainability, and fair value reporting. Support in setting up IPM reporting cadences.
• Support portfolio optimization by monitoring strategic acquisitions, conducting capital management, and overseeing allocation activities.
• Act as a liaison between head office counterparts and investment or joint venture management teams to maintain consistent communications and ensure alignment with AAS’s objectives.

Governance & Quality Excellence:

• Assist in developing and refining investment policies, procedures, and codes of conduct.
• Promote standardization, quality assurance, and risk management for AAS’s investment assets, ensuring that governance standards are consistently applied.

Additional Responsibilities:

• Support the IPM Director on ad hoc projects or assignments as needed.
• Prepare and deliver presentations on relevant investment topics, research, or project updates, providing insights to the IPM Director and other stakeholders.

Requirements

• At least 10 years in private equity, investment banking, management consulting, or Big Four firms, with a focus on strategy, M&A, corporate finance, and accounting.
• Demonstrated track record of successfully facilitate and managed complex transactions from initiation to completion stage preferably in the Oil and Gas/Petrochemical/Energy Transition/ Infrastructures space
• Bachelor’s or master’s degree in business, finance, accounting, or related fields like engineering, economics, mathematics, or law. Professional certifications (CFA, CPA, CA, CVA, or CFM) are preferred.
• Advanced analytical and quantitative skills, including financial statement analysis, detailed financial modeling, and transaction structuring.
• Exceptional stakeholder management capabilities, demonstrating a proven ability to collaborate with multiple stakeholders.
• Strong verbal and written English proficiency; additional language skills in Chinese, Bahasa, or Arabic are advantageous.

Location & Travel

Based in Singapore, this role offers flexibility for short-term assignments and business travel across the Asia-Pacific region, based on business requirements.

Our client, a renowed foreign bank, invites suitablity qualified professionals to join their Risk Management team.

Senior Specialist, Market Risk

The Senior Specialist, Risk Management (Market Risk) is responsible for the monitoring of the Branch’s level of market risk in Treasury’s business activities and ensuring there is sound risk management practices.

Responsibilities :

• Monitor Treasury’s trading activities and portfolio risk profiles to ensure that they are operating within risk limits (Stop-Loss, DV01, FX Delta and Off Market/Exception)
• Ensure high level of integrity and accuracy in preparation of risk information/reporting
• Highlight and escalate breaches/exceptions/issues to relevant stakeholders in a timely manner
• Reporting risk profile trends and issues to Treasury/HOD and make recommendations on portfolio actions (where necessary)
• Responsible for bond definition and limits set up in the Trading System for Treasury and Corporate Banking
• Conduct market stress testing to determine the ability of the Branch to withstand plausible severe adverse conditions, documenting the outcome & sharing results/recommendations with relevant stakeholders
• Develop and review/update internal risk related guidelines and standard operating procedures (SOPs)
• Enhance and automate risk management reports and controls for improved quality and productivity efficiency
• Participate in ad-hoc risk related UATs/projects

Requirements :

• Bachelor Degree in Business Administration or a relevant discipline
• Related working experience within the Banking industry, Market Risk Management space
• Good understanding of financial products
• Proficient in spoken and written English/Chinese to liaise with Head Office counterparts
• Proficient in Microsoft Office, especially Excel capabilities (VBA preferred)
• Good team player with ability to build strong professional relationships
• Effective communication skills
• Good analytical and problem solving skills

EA License No. 16S8296 • EA Personnel Registration No. R21102756

Role Summary/Purpose

The Health, Safety & Environmental (HSE) Specialist will be responsible for collaborating with onsite operations to ensure the safe execution of tasks and compliance with applicable HSE procedures and regulatory requirements.

The individual will work directly with the Site Operations Leader and the IVG HSE Director or designee to align with the business HSE priorities and strategies.

Essential Responsibilities

The HSE Specialist will provide technical advice to efficiently manage all Health, Safety & Environmental programs and compliance requirements. Key duties include:

1. Collaborating with the local Operations Leader to implement HSE procedures.
2. Engaging with employees and contractors to ensure adherence to safety practices.
3. Assisting the Operations Leader in promoting a strong HSE culture and enabling business growth through risk management and control processes.
4. Identifying and reporting any regulatory compliance issues.
5. Facilitating risk assessments and management.
6. Promoting a culture of safety observations and near-miss reporting.
7. Participating in incident investigations, site audits/inspections, and collaborating with operations teams to close corrective actions.
8. Completing all required metrics, such as Key Performance Indicators (KPIs), using company systems (e.g., Intelex).

Qualifications/Requirements

• Proven experience in occupational safety and health and environmental management.
• A minimum of 5 years of HSE experience.
• HSE professional certifications, such as NEBOSH or equivalent (HSE Certification for Oil and Gas Industries).
• Familiarity with risk assessment methodologies.
• Knowledge of lifting and rigging safe practices.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the Team

FIS is a leading global provider of technology solutions for banks, capital markets firms and merchants. The company has over 60,000 people around the world who are dedicated to advancing the way the world pays, banks, and invests. FIS helps their clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers.

What you will be doing

This role will report to a Finance Director Senior and has high visibility to the senior management across different functions and geographies of the business.

• Be the Finance partner to business in achieving business objectives.
• Responsible to provide revenue recognition guidance in accordance with accounting standard ASC 606, IFRS and company policies.
• Tasks include designing complex business and commercial scenarios, simulate cost and profit analyses.
• Offering deal structuring guidance to evaluate best possible result for both FIS & the client, in collaboration with Legal, Tax, treasury and other departments.

Additionally, this role may involve implementing process changes by integrating new procedures with existing ones, communicating these changes to affected departments, and focusing on process analysis and re-engineering to address technical issues and solutions in current and future business environments. Other responsibilities include -

• Planning, executing, and overseeing process improvement initiatives such as ISO, Lean, or Six Sigma,
• Evaluating existing processes, identifying areas for improvement, collecting data to pinpoint root causes of issues, measuring performance against process requirements, recommending
• Surveying and analyzing best practices for techniques and processes,
• Delivering presentations and training courses including measurement, analysis, improvement, and control.
• Facilitating process & quality improvement efforts
• May lead re-engineering team and act as project manager.
• Other related duties assigned as needed.

What you bring

• Minimum 6 years of relevant experience
• Finance background, with substantial experience partnering with a wide range of functions and stakeholders.
• Good technical accounting skills with specific knowledge and application of revenue recognition guidance (ASC606) and IFRS15 accounting standards.
• In-depth knowledge of financial services industry practices, regulations, and processes
• Proficiency in quality management methods, tools, and technologies
• Advanced proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

Added bonus if you have

• Experience within a similarly focused product and services organization, operating at a global enterprise level

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

Job Responsibilities:

• Create and manage Google and Meta Ads campaigns to generate leads and achieve our digital communication objectives.
• Optimize paid advertising campaigns, including Meta Ads, Google Ads, and various social media Ads.
• Conduct thorough market research and analyze data to identify trends and enrollment opportunities.
• Collaborate closely with cross-functional teams to develop visually appealing and on-brand creative content for various digital marketing channels.
• Utilize design tools and software to craft/edit attention-grabbing banners, graphics, videos to produce compelling video content for digital campaigns.
• Stay updated on industry trends and best practices in creative development to ensure our campaigns are visually impactful and resonate with our target audience.
• Implement A/B testing and conversion rate optimization (CRO) strategies to enhance campaign effectiveness.
• Track, measure, and report campaign performance using Google Analytics and other relevant tools.

Qualifications:

• Bachelor's degree in Business, Marketing, IT, or a related discipline.
• Candidates should have a minimum of 2 years of experience in digital paid advertising, preferably from a digital marketing agency
• In-depth knowledge of digital marketing channels, including social media, search, and display advertising.
• Candidates with more experience may be considered for an Assistant Manager position.
• Proficiency with paid advertising platforms, including Google Ads and Meta Ads.
• Strong analytical and data-driven mindset, with some experience using analytics tools to track KPIs and ROI.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A self-motivated individual with a genuine passion for digital marketing and a willingness to learn and adapt to new technologies and platforms.
• A results-oriented approach with a proven track record of delivering digital lead generation.

About this role:

Wells Fargo is seeking a Senior Financial Crimes Risk Management (FCRM) Specialist to join the Financial Crimes team. This role will report to the Singapore Branch Money Laundering Reporting Officer (MLRO) and, as appropriate, supports the regional FCRM team in ensuring compliance with jurisdictional Anti-Money Laundering (AML)/Counter Financing of Terrorism (CFT) requirements and Wells Fargo’s corporate policies and directives. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Support the independent oversight of the AML/CFT program in Singapore and across the APAC Region.
• Assist the Singapore MLRO with the execution of the Singapore AML/CFT program, including by filing Suspicious Transaction Reports and serving as back-up primary point of contact for financial crimes related matters.
• Act as a regional point of contact for financial crimes escalations, including to review, comment, and disposition or further escalate issues, as appropriate.
• Provide review and analysis of customer relationships for financial crimes risks and assess effectiveness of mitigating controls.
• Conduct research and collating feedback for regulatory questions and enquiries.
• Monitor regulatory change, ensuring active identification, response and/or escalation of money laundering, terrorist financing and other applicable financial crimes-related topics, as appropriate.
• Produce financial crimes-related metrics and risk reporting.
• Assist in the review and credible challenge or financial crimes processes and controls across the APAC region.
• Identify, analyze, and appropriately escalate financial crimes risk-related issues.
• Lead or participate in moderately complex initiatives and deliverables within functional area and contribute to large-scale planning related to functional area deliverables.
• Provide support on financial crimes-related internal audit and compliance testing matters.
• Maintain an awareness of emerging financial crimes trends/risk across the enterprise and develop strategies to apply lessons learned that proactively address these risks.
• Deliver AML/CFT training.
• Establish and maintain strong working relationships with the Front Line, Compliance partners, legal, audit, and other FCRM managers for effective risk management.

Required Qualifications:

• 4+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Knowledge and strong understanding of Singapore AML/CFT regime and international/industry practices, to include BSA, USA PATRIOT Act, OFAC, and global sanctions.
• Experience in managing the preparation of policy and procedure documents, investigative reports, and Suspicious Transaction Reports.
• Excellent verbal, written, and interpersonal communication skills for effective communication with stakeholders verbally or via written form.
• Good understanding of KYC & AML requirements for various client types, lines of business, and products.
• Excellent analytical skills, lateral thinking, and problem-solving ability with high attention to detail.
• Ability to develop and manage business relationships with various stakeholders, including front line businesses and audit.
• Ability to independently prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

Desired Qualifications:

• 6+ years of AML/CFT related experience in a financial institution or combined with experience in a related government/regulatory body.
• BS/BA degree or higher.
• Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Fraud Examiner (CFE) or other similar designation considered a plus.
• Understanding of Process, Risk and Control and experience with RCSA (Risk Control Self Assessments) considered a plus.

Job Expectations:

• While role has regional coverage, it does not involve routine travel.

This role offers the opportunity to work closely with trading desks, international and onshore clients, custodian banks, external brokers and exchanges. You will be responsible for managing pre-matching and settlement of client trading and driving efficiencies and process enhancements in day-to-day operations.

• Opportunity to work in a global financial services group operating in 34 markets
• Key role supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore
• Broad exposure to post trade operations for equities in a collaborative and fast paced environment

What you'll do:

As an Equities Operations Specialist, you will play a pivotal role within the team based in Singapore. Your primary responsibility will be supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore. You will collaborate closely with various stakeholders such as trading desks, international and onshore clients, custodian banks, external brokers and exchanges. Your expertise will be crucial in managing pre-matching and settlement of client trading. Furthermore, you will be instrumental in driving efficiencies and process enhancements in daily operations while also supporting change initiatives as a subject matter expert.

• Handling post-trade life cycle controls for equities trading in global markets
• Managing trade allocation, booking, settlement, funding, reconciliation and client management
• Working closely with the trading desks, international and onshore clients, custodian banks, external brokers and exchange
• Managing pre-matching and settlement of client trading
• Driving efficiencies and process enhancements in day-to-day operations
• Supporting change initiatives as a subject matter expert

What you bring:

The ideal candidate for the Equities Operations Specialist role brings a wealth of experience from the financial sector. With at least 5 years' experience handling post-trade equities operations ideally in a settlement's capacity, you have developed a strong understanding of control and risk frameworks within banking operations. Experience working with Asian markets, particularly China, Hong Kong and China Connect would be highly beneficial. Your ability to manage multiple tasks simultaneously while maintaining attention to detail will set you apart.

• Minimum of 5 years’ experience in handling post trade equities operations ideally in a settlement’s capacity
• Strong understanding of control and risk frameworks within banking operations
• Experience in Asian markets, especially China, Hong Kong and China Connect is advantageous

What sets this company apart:

Our client is renowned for bringing together diverse people and empowering them to shape all kinds of possibilities. They are committed to accelerating digitalisation, sustainability and social impact for the benefit of their people, customers, shareholders and communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Role

The Accounts Receivable Specialist key responsibilities include collection of outstanding invoices, resolving customer disputes and invoice discrepancies, obtaining scheduled payment dates, prompt reconciliation of accounts, and reporting. This position works closely with the finance team and reports to the Regional Assistant Controller.

This opportunity will appeal to someone who thrives in the fast paced, growing company and enjoys the challenges of developing a solid corporate foundation. As the organisation grows, so will the demands of this position. The ideal candidate is a hands-on strategic individual who is happy to roll-up their sleeves and move between responsibility levels. You must be able to work well independently as well as in a highly collaborative team environment.

Responsibilities – (APJ)

Customer Invoices and Collection

· Communicate with customers to obtain collections in a timely manner

· Track account details for non-payments, delayed payments or other irregularities

· Collect outstanding from customers in Indonesia and India billed via Kofax Inc (HQ)

· Resolve invoicing disputes and customer discrepancies

· Liaising with Order Fulfilment team on invoice uploaded to portal

· Maintain a copy of sales tax invoices generated by Order Fulfilment team

· Arrange to send out hard copies of Tax Invoice upon customer request

· Co-ordinate invoice supporting document, i.e. JCT

Reporting and reconciliation

· Reconcile customer accounts

· Preparation of monthly AR aging, 90 days and Bad Debt reports

· Prepare or reconcile quarterly commission clawback report

· Prepare invoice completeness check and invoice filing

· Provide sales tax reconciliation to GL team for GST/CT filing

· Monthly cashflow collection projection and analysis

Customer Tax Related

· Check invoices to ensure tax is applied correctly, such as Service Tax in Malaysia

· Help with providing tax form and certificate of residence

· Follow up with the customer for the withholding tax (WHT) receipt

Others

· Prepare customer credit limit requests for approval, as required and annually

· Liaise with global on global customer credit limit setup

· Adhere to company credit and collection standards and policies

· Update customers’ credit limit setup in ERP system

· Monitor customers’ credit hold in ERP system

· Generate and distribute customer monthly statement of accounts

· Check AR generic emails and action as required

· Support global and APJ financial auditing

· Participate and provide information for customer tenders

· Provide information for vendor onboarding

· Adhoc AR, invoice and customer related enquiries or reporting requests.

Requirement

· Degree holder in Accounting, Finance or higher

· 2 – 5 years accounts receivable, credit and collection, experience

· Experience in accounting system (e.g. Oracle or NetSuite), Microsoft Excel & Word

· Knowledge of general accounting procedures

· Ability to organise and prioritise work

· Attention to detail and accuracy

· Excellent IT user skills

· Excellent communication and interpersonal skills, including written communication

· Ability to work effectively in a team environment, as well as independently

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience, and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

About BullionStar:
BullionStar is a trusted and premier bullion dealer in the precious metals industry, providing customers with a convenient and secure platform to buy, sell, and store bullion. With a strong focus on transparency and regulatory compliance, we are committed to maintaining the highest standards of integrity in all our operations.

Job Summary:
BullionStar is seeking an experienced and detail-oriented AML Compliance Specialist to join our team. The successful candidate will be responsible for ensuring that BullionStar adheres to all applicable Anti-Money Laundering (AML) regulations and guidelines, implementing effective AML controls, and supporting the continuous improvement of our compliance framework.

Key Responsibilities:

• AML Management: Provide support to develop, implement, and maintain the company’s AML policies, procedures, and controls to ensure compliance with MAS regulations and local legislations.
• Transaction Monitoring: Conduct transaction monitoring to detect and report suspicious activities. Review and analyse alerts generated by our AML monitoring system.
• KYC/Customer Due Diligence: Conduct Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Customer Due Diligence (ECDD) processes for new and existing customers. Review information and documentation received, ensuring accuracy and compliance with regulatory requirements. Approve or escalate cases as needed to ensure proper risk assessment is completed before allowing transactions to proceed.
• Customer Liaison: Work directly with customers to guide them through KYC/AML documentation processes, answer inquiries, and ensure compliance is maintained.
• Reporting: Prepare and submit Cash Transaction Reports (CTRs) and Suspicious Transaction Reports (STRs) to the relevant authorities in a timely manner.
• Training & Awareness: Provide regular AML training and guidance to employees to enhance their understanding of AML obligations and best practices.
• Regulatory Reporting: Ensure accurate and timely submission of regulatory reports and filings as required by MAS and other regulatory bodies.
• Continuous Improvement: Stay updated on changes in AML laws, regulations, and best practices. Recommend and implement enhancements to the AML compliance framework.
• Collaboration: Work closely with other departments, including stakeholders, legal, and operations, to ensure a cohesive approach to compliance.

Qualifications:

• Diploma in Finance, Business, Law, or any related field.
• Minimum of 2-3 years of experience in AML compliance, preferably within the financial services or precious metals industry.
• Strong knowledge of MAS AML/CFT regulations and PEP screening.
• Experience with transaction monitoring systems and KYC/CDD/ECDD processes.
• Excellent analytical skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to train others.

Location

The job location is at 45 New Bridge Road. This bustling location is located in between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road making commuting easy.

Salary and Benefits

The salary is dependent on your capability, experience and skills. The typical starting salary is from SGD 3,000 to SGD 5,000 per month for a driven candidate plus up to three month's bonus salary. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program.

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Conduct thorough data analysis and implement data-driven solutions to support customer issue troubleshooting, utilizing statistical modelling and machine learning techniques to identify root causes and provide actionable insights for resolution
• Partner with field engineering teams to analyse data from plasma etching systems and provide timely, meaningful and accurate analysis results to support data-driven improvement
• Communicate effectively with both customers and internal teams, present complex data analysis findings or results to stakeholders in a concise, effective and understandable manner
• Develop advance statistical and machine learning algorithms to extract insights from large and complex data sets, and work with internal engineering team to evaluate the effectiveness of the algorithms
• Collaborate with global data engineering teams to share best practices and work on cross-functional projects that require data science expertise
• Manage and maintain the internal analytics solutions, supporting continuous development and implementation, and ensuring that data integrity and accuracy are always maintained
• Develop and conduct training sessions for local engineers on data analytics skills such as JMP and KNIME
• Other duties as assigned

Requirements:

• Bachelor’s or Master’s degree in Microelectronics, Data Science, or a related discipline.
• At least 3 years of experience in the semiconductor industry, including manufacturing equipment, fabrication facilities, semiconductor components, or related fields.
• Demonstrated experience as a Data Scientist within the semiconductor industry, with specific expertise in plasma dry etch processes.
• Expertise in developing and deploying algorithms for process optimization and problem-solving.
• Strong understanding of data analytics, statistical methodologies, machine learning techniques, and predictive modeling.
• Proficient in data science tools and programming languages (e.g., Python, JSL, R) for data processing, visualization, and analysis.
• Strong communication skills, with the ability to collaborate effectively in a team setting and build positive relationships with customers.
• Detail-oriented, organized, and resourceful team player.
• Self-motivated and capable of working independently with minimal supervision.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24994

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Essential Duties & Responsibilities

Duties are performed throughout every work day, as necessary. Duties include, but are not limited to, the following:

• Type and edit legal and other documents in accordance with timekeepers instructions including correspondence, presentations, and ensure accuracy of copy, formatting, grammar, punctuation and syntax.
• Receive, screen and transmit telephone calls, conference calls and messages to/from attorneys, clients and staff.
• Perform secretarial functions associated with Firm administrative tasks, including processing new client/matter reports, time reports and expense reports.
• Printing, binding and collation of documents for timekeepers.
• Coordinate, meetings and appointments; coordinate travel arrangements (including air tickets and hotel accommodations), and prepare related budgets for internal approval and reporting.
• Provide secretarial assistance to visitors and lawyers whose secretaries are absent; accept overflow work from other secretaries.
• Reception coverage on rotation basis during lunch and during absence of receptionist.
• Evening, weekend and public holiday secretary coverage on rotation basis.

Essential Knowledge, Skills and Abilities

• At least 3-4 years of legal secretarial experience at an international law firm preferred
• Strong written and oral communication skills
• Proficiency in all Microsoft Office applications (Outlook, Word, Excel and PowerPoint)
• Proficiency in Adobe Acrobat, including converting, editing, comparing and combining files
• Experience with iManage Desksite, Expert Time and Chrome River is advantageous
• Proficiency on office equipment used on a regular basis including computers, printers, copier machines, binding machines, telephones and meeting room audio visual equipment
• Familiarity with travel arrangements eg flight bookings, visa requirements and applications, and accommodation bookings
• Demonstrate strong attention to detail and produce high quality/accurate work
• Ability to work independently, multitask, take initiative, set priorities and see projects through completion.
• Strong service orientation, teamwork skills and ability to respond calmly and effectively to changing priorities

To be considered, please provide a cover letter and resume.

Be the difference

If making a difference matters to you, then you matter to us.

We're looking for a Senior Technology Sales Support Specialist for Enablon software portfolio. You'll report to Associate Director, Solutions Consultants.

Enablon is a global leading provider of integrated software solutions for Risk & Compliance, Engineering & Operations, and EHSQ & Sustainability. Find more at https://www.wolterskluwer.com/en/solutions/enablon

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements, working from home 2-3 days per week). #LI-Hybrid

About the Role

As a Senior Technology Sales Support Specialist you will be responsible for developing a solid understanding of the Enablon software platform functionality, in the field of Risk, Health and Safety, Control of Work, ESG, Quality and Process Safety. You will be part of the sales team building and presenting our solutions to ensure successful sales completion for existing and potential customers and responding to functional and technical requirements. In this role, you will also be capturing requirements to enhance our product Road Map and fuel product innovation.

• Consult and discover with existing and potential clients to understand their specific needs, challenges and industry issues that they face before providing specific solutions using the Enablon platform.
• Build a solution-oriented presentation based your expertise but as well on analysis and understanding of the customer problematic and needs/ build a technical solution based on the company portfolio.
• Work with EAM to prepare the presentation deck and deliver demonstration presentations to customers, both remotely and on site for, often, large audiences focused on areas of interest and solving challenges raised in discovery sessions
• Deliver Proofs of Concepts by applying solution functionalities using client’s sample data
• Preparing proposals and answer questions and requirements found in Request for Information/Proposal (RFI/RFP) documents tailoring responses based on information uncovered during discovery
• Prepare personalized demonstration platforms with relevant information for each existing/prospective customer
• Prepare individualized scoping document mapping prospective customer needs to Enablon products
• Serve as technical and functional expert for solutions
• Bridge the gap between our products and our customers’ needs (Product SME)
• Gather and document existing/prospective customer needs/gaps/new features for potential product enhancements
• Work closely/ regularly with professional services team to analyse requirements and determine product implementation strategies
• Attend and represent Enablon at various industry events such as conferences
• Continually learn new versions and features of the software as the product grows and enhances.

About You

• Bachelor’s degree from an accredited university OR minimum of three years as a Pre-Sales Consultant in a Software/SaaS firm
• Expertise in EHSQ, ESG or GRC domain topics.
• Knowledge of Process Safety would be beneficial.
• Fluent in English.
• Previous experience in a Pre-Sales role at a Software/SaaS firm delivering Demonstrations, POCs and participating in the sales cycle is a plus, along with any experience in Corporate Visions’ methodologies.
• Open to candidates that are interested in a Pre-Sales role with client facing Professional Services experience

About Us

Wolters Kluwer reported 2023 annual revenues of €5.58 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 22,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 2000 companies in financial services, pharmaceuticals, and technology.

AWS customers look for ways to improve their deployment of AWS via excellent customer experience, and often times want to augment their cloud deployments with sophisticated new capabilities. While doing so they also want to reduce complexity and costs, and this is done by transforming their operational and financial business models. A new service, called AWS Managed Services (AMS), is focused on helping accelerate Global 2000 Enterprise adoption of cloud services by providing a service that automates and helps them operate their infrastructure services on AWS in a secure, compliant, and scalable posture.

AWS is seeking a GTM Specialist (GTMS) for AWS Managed Services (AMS) that will provide customers with a suite of capabilities needed to transition existing IT workloads to AWS. The GTMS will be responsible for identifying appropriate AMS solutions for AWS customers, by providing in-depth business and technology expertise. The GTMS will be responsible for managing the pipeline for new opportunities, helping more customers to leverage AMS capabilities, which thereby will enable AWS customers to transform their deployment of AWS. The GTMS will work closely with AWS field and partner teams to position the service for customers, and provide guidance on the value proposition and benefit those customers can achieve.

In addition, you will define a process that the organization will follow to manage customer/partner engagements that require AMS. You will synthesize information gathered from these engagements into succinct findings, derive strategic insights, and persuasively communicate findings and perspectives to product and support teams, including senior management. You will track and prioritize engagements that would benefit from AMS, and collaborate and coordinate cross-functional teams around these engagements where appropriate. You will work closely with Business Practices and Economics team to establish programmatic ways to drive more scale of adoption via constructs and a nomenclature (e.g. ITIL) that make sense for Enterprise customers and the business.

The ideal candidate will possess a business and IT background that enables them to drive an engagement and interact at the highest levels of large Enterprises. The candidate will have the technical depth and business experience to easily communicate the benefits of computing to IT architects, engineering teams, and C-Level executives. The ideal candidate will have a demonstrated ability to think strategically and long-term about the needs of complex global businesses. The ideal candidate will also be deeply familiar with complex legacy IT environments, ITSM and Enterprise applications, ITIL, and has done market analysis, deal construction, business operations, and has a background that enables them to create scalable programs that apply holistic approaches.

Key job responsibilities

• Prospects new opportunities within AWS’s existing base or net-new accounts.
• Engages with enterprise customers
• Exhibits proactive ability and is very astute in setting customer discussions via AWS field and partner teams
• Comfortable managing the adoption cycle of an opportunity and will partner with various teams to help develop and propose new business.
• Drives field and partner readiness.
• Engages in senior level customer meetings to discuss customer’s business issues and explores how the new Enterprise can help address and resolve these issues.
• Serves as an evangelist for AMS within AWS, and externally
• Develops a standard market intelligence framework and dynamic analytic model to be utilized by the AWS Field, GTM and marketing teams
• Bring the various stakeholders together to help build collective mind-share in augmenting the AMS offer.
• Establish ways to measure and track metrics related to adoption of AMS, and to make improvements to the approach based on those measurements.
• Prepare and give business reviews to the senior management team regarding progress and metrics.
• Handle a high volume of engagements and the fast pace of the computing market.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• Experience developing strategies that influence leadership decisions at the organizational level
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 10+ years of developing, negotiating and executing business agreements experience
• Must have solid negotiation skills, and business and financial acumen.
• Experience with computing and or related fields (IT, software, etc).

Preferred qualifications

• MBA
• Experience interpreting data, making business recommendations and driving adoption of managed infrastructure services.
• Strong verbal and written communications skills.
• Demonstrated ability to work effectively across internal and external organizations .
• Significant business development, strategic partnerships, or program/product management experience.

THE ROLE

Plan and perform financial and operational audits in accordance with the approved annual audit plan using a risk-based approach.
Design and apply data analytics techniques in assigned projects
Ensure assigned projects are completed in a timely manner and within the project budget allocated.
Evaluate effectiveness and efficiency of the financial and operational processes and related internal controls and ensure compliance with the Group’s corporate governance framework.
Identify weaknesses in control activities and make value-added recommendations for process improvements.
Communicate audit findings to local management via conducting of closing meetings at the end of fieldwork review.
Prepare audit report to present the audit issues, risks and recommendations.
Prepare appropriate and accurate workpaper documentation in accordance with documentation standards maintained by the Group Internal Audit.
Perform ad hoc tasks and special projects/reviews as assigned from time to time.
Suggest improvements in department matters relating to systems, processes or documentation.

REQUIREMENTS

Degree in Business Analytics or Computer Science / Accountancy or equivalent professional accounting qualification recognized by The Institute of Singapore Chartered Accountants (ISCA)
3 to 6 years of audit experience with a Big 4 Accounting Firm or in an Internal Audit department of MNC
Operational experience in manufacturing industry an advantage.
Must be familiar with Auditing IT process, access management and systems
Proficient in use of auditing tools and techniques such as risk-based audit planning, analytical review, computer-assisted audit technique and data analytics
Strong analytical and critical thinking skills
Strong business communication, interpersonal and report writing skills

Our client is a specialist clinic located at the city.

• Front desk and customer service duties.
• Patient registration and key in appointment.
• Answering phone calls and enquiries.
• Assist healthcare providers during examinations and procedures.

Requirements:

• GCE ‘N’ Level and above
• At least 2 years’ of experience in clinic setting.
• Excellent communication and interpersonal abilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities

• Welcome the guest at the entrance and assist to lead guest to their table.
• Recommend and take order on food and beverage to the guest
• Assist in decanting of the wine and provide wine services.
• Process the food orders and operating a cash register, replenishment of stocks, cleaning the restaurant and completing other assigned tasks.
• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
• Ensure that all purchases are processed through proper procedures

Requirements

• Preferably 1 year experience in customer service
• Good interpersonal and communication skills with cheerful personality
• Able to perform shift, including weekend and public holiday

About this role:

Wells Fargo is seeking an Executive Specialist who will be responsible for managing the administrative needs of the senior leadership of Wells Fargo APAC, in particular, providing dedicated support to the Co-Head of CIB, APAC. The role will report to the APAC Administrative Manager, within the Corporate & Investment Banking (CIB) COO organization. Learn more about the career areas and lines of business at wellsfargojobs.com

The APAC CIB Executive Specialist will provide pro-active 1:3 executive support for executive Managing Directors in their day-to-day business activities, ensuring consistent support levels across all leaders in support scope, managing all areas of complex administrative requirements, while being the liaison between Executive leader and their wider organization. The APAC CIB Executive Specialist will focus on an inclusive and partnership-based approach to communication and administrative support for the APAC Leadership team.

The ideal candidate will bring a positive mindset and ‘can-do’ attitude, have excellent organization skills with a keen eye for detail. They will have outstanding communication skills and will be comfortable engaging with stakeholders at all levels, on a range of complex administrative matters.

Our people are the heart of our organization, driving us to be more than just a typical bank. If you are dedicated, enthusiastic, and adaptable, we’ll provide you the platform to accelerate your career in a dynamic and supportive environment.

(Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required.)

In this role, you will:

• Perform complex diary management for all leaders in support scope; effective scheduling of meetings and activities as required and in a timely manner.
• Perform proactive Mailbox management for all leaders in support scope; ensuring all actions are tracked and followed up on in a timely manner.
• Ensure the Executive leaders are well prepared for meetings and are up to date on their committee/ board approvals, as well as liaising with teams to ensure papers/ presentations are prepared in advance.
• Perform Travel bookings using online Concur travel booking tool, ensuring adherence to corporate travel policy and CIB specific approval requirements. Where appliable, provide oversight of these tasks performed by the remote admin team.
• Perform processing & submission of monthly expenses, always ensuring adherence to policy. Where appliable, provide oversight of these tasks performed by the remote admin team.
• Provide administrative assistance on projects, meeting preparation etc.
• Co-ordinate visitor schedules, reception, and access requests.
• Manage, create, and distribute reports and meeting documents as required; take and distribute meeting minutes for Line of business as required.
• Answer all direct phone calls, visitors, and other internal team members; coordinating and supporting meeting setup and execution.
• Perform proxy role for various systems and internal approvals.
• Assist with call reporting, if required.
• Perform complex administrative tasks as required.
• Partner with support teams for any technology, facilities, or support needs that arise for the business.
• Support event planning teams and management for select charity, customer facing, or office events.
• Provide back-up Executive Assistant support / cover to the broader APAC Regional team.
• Maintain organizational charts, with periodic updates.
• Represent the office with competence and professionalism.
• Operate at the highest standards of confidentiality, discretion and diplomacy.

Required Qualifications:

• 2+ years of Executive Administration experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 5+ years of Administration or Business Management experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Experience providing support to senior level executives and able to face off across multiple lines of business and wider senior leaders.
• Experience working in a financial services organization in a Global Markets/Investment Banking business or international financial services industry.
• Excellent verbal and written communication skills with the ability to think logically and consider alternatives to provide practical solutions based on a broad understanding of relevant factors.
• Dynamic, highly motivated, target oriented and professionally committed, at all times.
• Excellent organizational skills with the ability to multitask and use initiative.
• Ability to work under conflicting priorities and pressures; role often requires a high degree of flexibility and re-prioritization at short notice.
• Proven track record for consistently meeting and exceeding goals and delivering a superior level of job performance.
• Extensive experience to an advanced level of using all Microsoft Office applications e.g. PowerPoint for complex presentations, Outlook for managing multiple diaries, Excel, Word, and conference tools like MS Teams & Zoom. Additional experience in Visio is preferred.
• Experience working in a complex multinational organization.
• Resilient, proactive, and hands-on with a can-do attitude.
• Meticulous approach with a high attention to detail.
• Experience with minute taking & reviewing board / committee materials with executive.
• Understanding of financial markets and global markets an advantage.