Introduction to the role:

Overview:

A Marketing Automation Specialist is needed to support a centralized marketing automation team. This role focuses on setting up and executing email campaigns, managing lists, and providing support for campaign tracking and troubleshooting.

Key Responsibilities:

• Design and execute email marketing campaigns using Salesforce Marketing Cloud.
• Work with marketing teams to create targeted campaigns and build audience lists.
• Assist in tracking and reporting on campaign performance.
• Address technical issues, including basic HTML troubleshooting when required.

Requirements:

• At least 3 years of hands-on experience with Salesforce Marketing Cloud.
• Strong understanding of digital marketing principles.
• Ability to troubleshoot basic HTML issues.

We regret to inform that only shortlisted candidates will be notified.

EA Reg No: R22109791, Timothy Teo

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

JOB SUMMARY

• Standard Chartered is looking to build upon its continued success by adding a Diversity and Inclusion (D&I) Content & Disclosures Lead to its global D&I function in support of the Group’s objectives to become the best place to work, the best place to bank and contribute towards creating prosperous communities. The Lead will play a pivotal role in management of content development for engagement and disclosures to enable successful delivery of the Global D&I strategy. Driving best-in-industry solutions and practices will provide you with the opportunity to work closely with representatives from HR and different Centres of Excellence, executives, colleagues and our external partners. As a member of Standard Chartered global office of D&I, the role will report directly to the Head of Diversity and Inclusion.

RESPONSIBILITIES

Strategy

• The Specialist is responsible for supporting the successful implementation of the Bank-wide Diversity and Inclusion and wellbeing strategies under the direction of the Head of D&I
• Support our workforce to develop the skills needed for the future; building resilience, agility and inclusive leadership to enable our teams to unlock innovation, make better decisions, deliver our business strategy
• Partner and provide strategic guidance to D&I Councils, regions, businesses and functions to advance D&I plans
• Serving as a trusted centre of excellence and advisor to build capability, upskill and deliver on D&I strategy
• Project managing and aligning key D&I strategic solutions, global initiatives, and programmes
• Driving global and regional consistency by working with D&I Integration Experts to review processes and embed D&I and wellbeing best practices, policies, standards and governance
• Supporting Employee Resource Groups to align their initiatives and activities to the global D&I and wellbeing strategies
• Understanding of ESG reporting requirements including specific reference to EEO reporting, the Parker Review, CSRD, etc
• Managing global D&I benchmarking, reporting and awards requirements
• Ongoing review and leveraging of key global partnerships and memberships to support D&I and wellbeing agenda and priorities
• Providing D&I and wellbeing thought leadership on internal working groups, D&I Councils and forums, including monitoring internal and external diversity trends and legal developments impacting policy/practices.

Business

• Ensure that D&I activities aligns with business objectives and drives team performance and risk management at all levels
• Drive awareness of D&I and its value and coordinate across the Bank focusing on supporting key stakeholders
• Drive awareness of the wellbeing philosophy and its value and coordinate across the Bank focusing on supporting key stakeholders
• Ability to build strong partnerships with key stakeholders through strong business insights and being personally credible
• Influential and persuasive in terms of aligning the D&I, wellbeing and HR agenda with business-critical goals
• Possess professional work experience, including demonstrated experience in the D&I and wellbeing field, and knowledge of equality legislation (ideally in different geographies)
• Specialist knowledge of UK Equality Act 2010 and experience of diversity issues, trends and inclusion best practices, including issues covering different strands of diversity and how it might vary across different geographies
• Ability to analyse complex data, identify interventions and create solutions to strategic issues that impact overall D&I and wellbeing strategy success
• Facilitation, delivery and ability to build capability in others.
• Strong written and verbal communication skills and the ability to translate technical and specialist D&I insights to different audiences
• Ability to act as a change agent
• Strong project management skills, able to keep various programme elements on budget and on schedule
• Working knowledge and understanding of diversity and inclusion challenges preferably in multiple cultural settings
• Demonstrated and proven experience in D&I and other relevant areas of HR (e.g. Talent Management, Talent Acquisition, Employee Engagement, Employee Relations)

Processes

• Project management, leading on the development and implementation of key projects within our key target areas – such as gender, ethnicity, disability, generations, LGBT+ and wellbeing
• Build and manage strong relationships with the Global D&I Council, senior leaders across the Bank and key stakeholder groups to support on implementing the Bank’s D&I and wellbeing strategies including providing advice, encouraging engagement, producing key message documents, speaker notes, presentations, and providing regular progress updates (via a range channels)
• Partner with the Regional Head of Diversity and Inclusion and Centres of Excellence to embed and integrate D&I and wellbeing into processes and initiatives and align it with the other corporate, business and people strategies
• Draft responses, presentations and updates for Regional Head, Diversity & Inclusion, Global Head of HR, Global D&I Council and other key stakeholders as appropriate
• Work closely with Corporate Affairs and Brand & Marketing, providing subject matter expertise and project insights, to support on the successful development and execution of the Bank-wide D&I activity including campaigns for internationally recognised key dates e.g. International Women’s Day to maximise impact and coordinate development of any related activations and initiatives
• Engage key stakeholders to build capability to deliver on the D&I strategy
• Work with key stakeholders on the design and delivery of any tailored solutions (e.g. unconscious bias, cultural awareness, gender intelligence, leadership programmes for underrepresented groups, mentoring), products, toolkits, assessments, etc
• Manage reporting process for the various business areas to track and report progress against D&I plans and alignment to D&I strategy
• Support in the delivery of consistent and standardised Employee Resource Groups (ERGs) processes across the regions, including onboarding process, communications, development of toolkits, budgeting, implementing initiatives and monitoring of global reporting on key ERG metrics
• Manage global D&I and wellbeing benchmarking, reporting and awards requirements and lead on the delivery of D&I external engagements to raise the profile of our commitments and progress, including conferences (e.g. Bloomberg Equality Summit, Davos, UN, International Monetary Fund)
• Collate, analyse, and use diversity metrics to measure D&I initiatives and engage the business
• Support finance budget tracking, invoice processing and delivery of annual D&I and ERG budget process, including bi-annual review
• Monitor and keep up to date with the latest developments in D&I and wellbeing research and thinking
• Representing where appropriate the Group on external forums and working groups

People & Talent

• Lead through example and build the appropriate culture and values
• Work with the business to help deliver the Banks Global D&I strategy and key priorities

Risk Management

• Awareness and understanding of the main risks facing the Group and the role the individual plays in managing them
• The ability to interpret the Group’s financial information and identify key issues based on this information

Governance

• Responsible for delivering ‘effective governance’ and ‘project management’; capability to challenge key stakeholders effectively; and willingness to work with any local regulators in an open and cooperative manner.

​​​​​​​

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Head, Diversity & Inclusion
• Global Head, Employee Advocacy
• Head, Wellbeing
• Global Head, Employee Relations
• HR Management Team
• Head of Communications, D&I and Wellbeing
• Corporate Affairs, Branding and Marketing
• Sustainability Disclosures
• Centres of Excellence
• Regional & Global Heads of HR
• HR Business Partners
• Global, Regional & Local D&I Councils
• Country CEOs and Management Team
• D&I Employee Resource Groups and their Executive Sponsors
• External stakeholders Corporate D&I consultants, academic institutions, professional networks, subject-matter experts and think-thanks (e.g. Women in Finance (HM Treasury), British Banking Association (BBA), Financial Services Skills Commission, World Economic Forum, Stonewall, the Economist, the Asia Society).

Other Responsibilities

• Embed Here for good and Group’s brand and values in the team and across the wider HR function.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Liaise, partner and coordinate with Culture, Corporate Sustainability, HR partners, Finance, D&I Analytics, Global Business Services as appropriate.

Our Ideal Candidate

• 7+ years of experience ideally in the financial services space
• 2+ years of experience in D&I/HR/Talent Management, preferably combining both Business Partner and SME roles (e.g. talent management, talent acquisition, employee relations, employment law & policy)
• 2+ years of experience in Project Management and solution deployments
• Degree in Human Resources or related field is preferred e.g. D&I, Talent, Employee Relations, Org Behaviour, Psychology, Business Administration, etc.
• Understanding of geographical and cultural differences and how it impacts the subject matter topics of the area
• Understanding of D&I in specific markets desirable, especially Europe, Middle East, Africa and Asia
• Excellent interpersonal & communication skills
• Strong collaboration and consulting skills
• Proven experience delivering innovation in a complex organisation
• Exemplary integrity, independence and resilience
• Strong knowledge of business applications (MS Office Suite)

Role Specific Technical Competencies

• Effective Communications
• Human Resources Consulting
• Workforce Analytics
• Industry Knowledge
• Organizational Change Management
• Collaborating Globally

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking a skilled Network Infrastructure Specialist to deliver enterprise-level end-user computing services.

Key Responsibilities:

• Deliver essential enterprise-grade network services.
• Implement new initiatives and enhancements, leveraging innovative network technologies.
• Collaborate with team leaders and external service providers to plan, manage, and execute projects aimed at maintaining, improving, or developing network services, enhancing overall service quality and delivery.
• Partner with Central ICT Infrastructure capability centres to design optimal network solutions that align with the current and future infrastructure needs of agencies.
• Lead projects to standardize network services across agencies, reducing operational overhead and improving service satisfaction.

Requirements:

• Degree in Computer Science, IT, or related field.
• Minimum 5 years in enterprise-level ICT infrastructure for end-point services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are hiring 15 Customer Care (Call Specialists).

• Immediate availability preferred
• 8 months contract
• Start date: January 2025
• Central
• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Summary of Department Focus:

Cognizant is looking for a highly-accomplished, results-driven senior sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the ASEAN MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment

Summary Job Description:

• Define and improve the go-to-market plans, offerings and value propositions for ASEAN Region
• Drive sales and pipeline for ASEAN Market
• Build strong internal relationships with Cognizant’s ASEAN MCU & MDU, IOA Commercial/Offshore Delivery Heads and other core leaders.

Key Accountabilities

• Sales Plan Creation – A critical early task will be developing and executing a growth plan for region.
• Demand Generation – Identify prospects, create marketing plans and take responsibility to engage new clients in conversation
• Pipeline Management –Strong pipeline building, qualifying high priority deals and winning new business in line with agreed targets.
• Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams
• Solution Development Oversight – As a pursuit leader, partner with solution architects, delivery teams and other horizontal practices (e.g. AIA, EAS) to create effective deal solutions.
• Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
• Closing Sales- The main responsibility and focus of the role will be the growth of our IOA business within region. Specifically, win new deals.
• Market Intelligence - Provide competitive intelligence associated with market pricing and specific competitor strengths, weaknesses, tactics, etc.
• Marketing - Leverage Cognizant’s marketing organization and capabilities to create innovative marketing activities targeted for specific sales opportunities and general local market brand building.
• C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships.
• Regular Third Party Intermediary Interaction - Participate in industry 3rd party seminars, meetings, analyst forums, Cognizant capability presentations, etc. to develop deeper industry connects and relationship.
• Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win.

Job Requirements:

Key Competencies

• BPO – Deep understanding of Digital Operations/DBO and able to engage C-level executives in detailed BPO deal, solution, transition, and transformation shaping discussions.
• Solution Development – Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation.
• Hands on participation in solution and content development
• Ability to lead and work in diverse, multi-functional teams
• Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery.
• Global Experience – Significant ASEAN experience required including being conversant in global service delivery models – both shared services and Tech led BPO.
• Verbal Communication Skills – Excellent public speaking and presentation skills and ability to convey complex and detailed deal elements in a compelling, engaging manner.
• Written Communication Skills – Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
• Approach to Work – Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
• Knowledge
• Global Business Services – Client-facing GBS project experience is preferred.
• Technology - Understanding of technology solutions is required, especially how it affect business and operations.
• Professional Contacts – Existing strong relationships in local ASEAN region with third party advisors, industry analyst, and potential C-level clients.
• Matrixed Organization – Experience working in a highly matrixed organization is preferred.
• Virtual Work Environment – Experience working in a virtual office/home work environment is preferred.

Experience

• 10 to 12+ years of experience in Sales and Business development working for tech lead BPO companies is essential
• Preferably Manufacturing, Logistics, Energy Utility, Retails Goods, Travel & Hospitality Services domain
• Should be able to meet/deliver annual sales target of 40M to 50M TCV

Qualifications

• Degrees – MBA or advanced degree in related field is preferred.

Our People and Culture team designs and executes people strategies to ensure that Rainbow Centre has a competent and engaged workforce to meet the aspirations of Rainbow Centre and the clients we serve. The postholder will contribute by channeling in potential talents for Rainbow Centre.

Critical Work Functions

Employer Brand Activation

• Articulate organisation's employer brand across all recruitment touchpoints, including the drafting and delivering of presentations, conversing with potential candidates, and using the right key messages when promoting a career in the organisation
• Expand job candidate pool via utilising various recruitment touchpoints such as job portals, career fairs, referrals schemes, partnerships with institutes of higher learning, sector schemes, and professional associations
• Lead in organising, coordinating, and executing events such as career fairs, recruitment drives, outreach at institutes of higher learning
• Collaborate with communications department to design and produce employer brand assets, such as visuals, social content, and collaterals
• Design the methodology and evaluate performance of talent acquisition through for example recruitment funnel, time-to-fill, and time-to-hire

Talent Selection

• Remain updated about the goal, strategies, and workforce plans at both the organisational and unit/programme level
• Create job cards and facilitate approvals for job postings
• Manage the administration of job portals and relevant access matrix
• Collaborate with hiring managers to conduct resume screening
• Perform first round interview of potential job candidates via phone or video calls
• Communicate (and discuss if needed) candidate details and observations drawn with hiring People and Culture Business Partners, and where relevant, hiring managers

Talent Schemes Administration

• Remain updated about scholarship schemes available at the national or sector level, and leverage on them to create talent pipeline for the organisation
• Coordinate with funding bodies (such as National Council of Social Service and Workforce Singapore) to deploy national or sector level scholarship schemes
• Manage organisation’s sponsored scholarship schemes, and where necessary review terms and conditions
• Administer scholarship deeds, bonds, and related agreements with all stakeholders (funders and scholars), including handling compliance matters and submitting reimbursements and reports to funders
• Oversee by planning and deploying internship programme, that includes driving recruitment, partnershing with institutes of higher learning, and coordinating with hiring managers and departments

Talent Relationship Management

• Oversee the end-to-end management of scholars lifecycle; selection, onboarding, engagement, development, placement, and offboarding
• Understand the hiring needs of various departments and execute placements of scholars
• Conduct regular engagement with scholars and interns to facilitate important organisational updates and understand career aspirations
• Evaluate potential of interns and where relevant, channel or convert as potential talents for the organisation

Job Holder Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in human resource, preferably in talent attraction, and/or employer branding

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Role: Developer

Job Level: 3-5 years of relevant experience (L2)

Job Details

Role: Developer

Job Level: L2 – 3 to 5 years

About Bank Technology & Operations:

Bank Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Responsibilities:

Corporate Tooling team in GMET Shared Platforms is responsible for process automation, re-engineering to simplify complex processes and work on solutions critical to the efficiency and effectiveness of our banking.

As a Senior Developer in the for Internal project, you will play a pivotal role in gathering requirements, documenting, designing, and implementing the solution.

• Implementing Python based full stack application instances; analyse the impact on current/new system, research problems and design and implement optimal solutions.
• Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.
• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.
• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.
• Communicate effectively with external and internal teams on technical delivery and system maintenance.
• Enforce technical quality in all aspects of project delivery, with Waterfall/Agile best practices and methods such as Scrum, CI/CD DevOps Practices, Test Driven Development, while adhering to SDM guidelines.

Requirements:

• At least 3-5 years of experience in technical hands-on experience on development and implementation
• A bachelor’s in computer science, Computer Engineering, Information Systems, or any related field with strong education in web technologies.
• Experience in supporting implementing large-scale, highly available applications or large project implementation.
• Strong experience with Python based backend and high-end frontend frameworks.
• Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development
• Good interpersonal and communication skills, both verbal and written.
• Solid experience in solutioning and system design
• Experience in designing and implementing integration with MQ, microservices and high-volume batch processing.
• Strong experience in unit testing concepts and implementation for python & JavaScript components
• Solid experience in object-oriented design techniques, UML, and object modelling
• Experience with a variety of source control and development tools.
• Experience with Dev-Ops concepts, practice, and tools.
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Frontend development: Vue/Nuxt3, CSS (SCSS).
• Backend development: Python/Django/REST API Frameworks.
• OS skills: Linux/Unix with Shell Scripting.
• Database skills: MS-SQL / Oracle. (Design, Query using SQL, Optimize Queries).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

BA must have consumer credit working knowledge or have done consumer credit reporting/MIS scope before.

Must have consumer credit experience in MIS/Analytics and to be conversant in use of SQL for data querying/data manipulation tasks.

Job description

• Facilitate requirements workshops to engage the various stakeholders such as Consumer Credit users to elicit and validate business requirements.

• Lead and manage issues, and ensure all requirements have proper traceability.

• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Basic requirements would be some experience in testing UAT and creation of test cases

Job description

1. Candidate to have past system testing knowledge

2. Raise problem tickets to technology team for issues encountered in System testing

3. Create test cases based on user requirements

4. Escalate to managers / test leads in case of issues unresolved or blocking the

test progress

5. Provide status updates on test progress and defects status on regular basis

What is the role about: The candidate will have the opportunity to be a part of the Investment Product Team as we embark on a transformation journey.

The duties and responsibilities would be to provide assistance/support to product managers to better run day to day business related tasks

Key Deliverable needed from the candidate:

1. Business momentum tracking:

• Financial results seen daily

• Sales and channel dashboards

• Incentive reports

• Client campaign reports

• Adhoc data extraction

2. Content and Information maintenance:

• Investment performance and Market monitor updates

• Training support for Front office colleagues

• Internal and external website updates

3. Business Support:

• Bond and Equity availability list and blotters

• Trail income reconciliation tasks

• Billing claims to be raised to external parties

• Assistance on running internal and external client events to promote Investment solutions

• Perform competitor analysis

• Any other data related requirement

Skill set and attitude required:

• Good at excel and data understanding – must have intermediate. Advanced MS office skills

(Excel, VBA, word, Powerpoint)

• Able to automate tasks to achieve efficiency on execution

• Willing to learn fast and adapt/ contribute to a wide range of product solutions

• Self-motivated team players and enjoy working in a fast-paced environment

• Have excellent interpersonal and communication skills

• MS Office Skills (Excel, Words, PowerPoint) is required

• Meticulous individual

• Take the work assigned to him/ her seriously

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Operating Hours are from 8.30am – 8.30pm,

on 5-day work week with rotating shifts,

Mondays to Sundays and public holidays.

Job description

Customer Service Specialist

1. Maintaining a positive, empathetic, and professional attitude toward customers.

2. Responding promptly to customer inquiries on general and transactional enquiries

3. Communicating with customers through various channels.

4. Acknowledging and resolving customer requests.

5. Customer outreach to encourage the use of digital services.

6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

7. Collaborate with stakeholders to resolve all customer queries and requests.

8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.

9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery

10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Crypto Administrator

Job Level: 3-5 years of relevant experience (L2)

Key Domain/ Technical Skills:

• Cryptography
• Java

Job description

Role: Crypto Administrator

Job Level: L2 – 3 to 5 years

About Bank Technology & Operations:

Bank Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world.

We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Responsibilities:

• Practical experience in data encryption, key management, and cryptographic technologies.Understanding of encryption techniques, tools, and best practices.
• Preferred experience with Hardware Security Modules (HSMs), key management systems, and data protection solutions.
• Familiarity with security protocols such as TLS and SSH.
• Proficiency in cryptographic principles, digital certificates, and Public Key Infrastructure (PKI) standards.
• Knowledge of various operating systems and file systems.
• Supports SSL activities such as CSR generation, Certificate Issuance and Cert Injection
• Support Issuance/Revoke of certificates for Mac OS and other systems

Requirements:

• Willing to work during weekend or wee hours to support security administration activities.
• Must demonstrate strong analytical and problem solving skills.
• Must be process oriented and organized.
• Must be able to communicate ideas, both in written and verbal, in a clear, concise and professional manner; including technical writing skills.
• Team skills, including ability to establish and maintain effective working relationships with all levels within an organization, fostering collaboration internally/externally with vendors and staff

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Finance Analyst

Job Level: 1-2 years of relevant experience (L1)

Job Description

Responsibilities:

• Create PR/GR/Extract reports using SAP system.
• Process invoice payments.
• Financial Data Management - Ensuring accurate/up-to-date data entries.
• Work with various senior managers to monitor utilization of budget.
• Aids in software, hardware contracts renewal and budget oversight.
• Aids in project budget oversight.
• Prepare monthly financial dashboard reports.
• Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.
• Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Requirements:

Education:

• Bachelor’s Degree in Banking & Finance/ Business Management or related field.

• Preferably 1-2 years’ relevant experience in a Finance Institution, Audit or Consultancy firm.

• Fresh graduates with relevant internship experience in Finance, Audit or Consultancy may apply.

Essential:

• Above average Excel skills (Advance formulas, pivot tables, power query, building of reporting dashboard). Strong in data analysis using excel.
• Excellent internal communications, written and verbal communication skills.
• Possesses strong analytical and troubleshooting skills.
• Strong Attention to details. Understand the importance of data discipline.
• Willing to learn attitude.
• Able to handle confidential data in a professional manner.
• Good experience in managing/responsible/implementing business process improvement.
• Experienced as a PMO support in Bank Projects will be a plus.

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Have good knowledge in using M365, a good grasp of Outlook, Excel, SharePoint.
• Advance knowledge/skills of Excel formulas and functions is a must.
• Have working experience and advance understanding of SAP system (PEMS) would be a plus.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Only candidates with prior business project management skills and prior experience with financial products will be considered.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Project Coordinator, you will manage the deployment of new network builds at our customers offices and data centers across the APAC region, ensuring the successful execution and management of our services for our customer. The Project Coordinator will be working alongside the customers Technical Project Management team supporting the APAC region.

The scope will include the planning, design, construction, and handover phases associated with office network builds, data center network builds, site de-commissions and network retrofit / refresh projects. A successful candidate will help develop and understand the requirements from internal customers and create solutions to improve productivity and services.

WHAT YOU'LL DO:

• Create/maintain all tasks related to the creation & installation of the site infrastructure (based on the latest site deployment guide)
• Attend weekly project meetings.
• Track critical dates & report possible impacts to the project timeline.
• Monitor delivery status for equipment shipments.
• Provide reports to Meta and other necessary stakeholders where requested.
• Create and maintain project checklists, tools, and deployment templates.
• Create and maintain vendor resource Deployment Engineering planning for the project.
• Track and report on circuit delivery updates from carriers/circuit procurement teams.
• Initiate, plan, execute and control all Enterprise Infrastructure Service deployments, with focus on quality and specific timeline constraints (new office deployments, office retrofits, data center builds, migrations, POP builds and wireless network deployments)
• Develop and manage end to end project plans
• Collaborate with cross functional teams throughout the customer environment to ensure successful and on time delivery of projects
• Assist with tracking and allocate engineering resources
• Assist with budget management
• Work with engineering teams to create Bills of Materials
• Collaborate with the sourcing and procurement team to ensure timely ordering and delivery of all hardware and software requirements
• Track hardware and software orders from inception to deployment
• Ensure engineering & deployment activities are tracked to meet project timelines
• Provide project status reports to TPM’s and management

WHAT YOU NEED TO SUCCEED:

• Fluent in Mandarin to liaise with Mandarin-speaking stakeholders.
• 5+ years of Project Management experience in a similar role
• Highly motivated, innovative individual with a proven track record of managing concurrent projects
• Proven experience coordinating with multiple teams and stakeholders
• Able to assess & mitigate risk, manage change, and work in an extremely fast-paced environment
• Ability to quickly develop strong working relationships with stakeholders
• Excellent written, verbal, and presentation skills in addition to the ability to deal effectively with ambiguity
• Knowledge of project management software a plus
• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
• Excellent communications and presentation skills
• Organizational and time management experience
• Networking experience such as CCNA / CCNP would be a plus.
• Bachelor’s Degree in relevant area
• PMP Certification a plus

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Manage network operations activities and installation of network systems according to design specifications using AI automation.

AI skills are mandatory along with Network engineer skills.

Lead infrastructure network operations project planning and requirements phases; Contribute to the design and implementation of infrastructure replacement plans.

Simulate users’ problems to explore solutions to resolve network and connectivity related problems; Manage infrastructure network testing and implementation.

Pilot new tools, technologies, and/or processes to enhance the performance of infrastructure systems.

• CCNP, NSE, CCSA certified.
• Cloud knowledge and certification will be an advantage.
• Knowledge and experience in using network management systems, i.e SolarWinds, WLC, FortiAnalyzer and FortiManager.

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

Join us as an AV Engineer, where you'll leverage your expertise in audio-visual technologies and collaboration platforms to design and implement the next generation of application and infrastructure solutions for our global organization. We are looking for a skilled AV Engineer to become a key part of our innovative team. This role involves driving the success of AV projects, deivering Tier 2 and Tier 3 support for collaboration technologies, and spearheading pilot initiatives in a fast-paced corporate environment.

WHAT YOU WILL DO:

• Lead the design, deployment, and commissioning of capital AV projects within APAC, ensuring they adhere to high-quality standards and performance benchmarks.
• Collaborate with diverse teams across the organization to ensure AV initiatives align with strategic objectives.
• Create and maintain detailed documentation for AV systems and workflows, ensuring accessibility and transparency for all stakeholders.
• Deliver training and guidance to users, empowering them to effectively utilize AV technologies.
• Provide Tier 2 and Tier 3 support for video conferencing and collaboration platforms, working closely with the operations team to resolve issues.
• Troubleshoot and resolve problems related to video conferencing platforms such as Zoom and Microsoft Teams.
• Support a range of collaboration tools, including Microsoft Copilot and emerging AI-driven technologies, to boost efficiency and productivity.
• Lead Technology pilot programs to evaluate and assess new AV solutions, focusing on their usability, scalability, and impact on the user experience.
• Offer detailed insights and actionable recommendations based on pilot program findings.

WHAT YOU WILL NEED TO SUCCEED:

• 3+ years of experience in commercial AV gained from a corporate environment
• Experience in AV technology design for new and space enhancement projects
• Experience in deployment of digital virtual solutions such as One-drive, whiteboarding, and products in the Microsoft suite
• Proven track record in initiating & leading different experimental pilot projects to identify the best available solutions
• Experience in global deployments of AV systems and technologies
• Experience in IPTV and Digital Signage solutions, lifecycle management and advanced configuration
• Good understanding of today’s AV technology and trend in the market
• Implementation experience within conference spaces, training facilities, event spaces and more
• Advanced knowledge of video conference tools and troubleshooting (Zoom, MS Teams, etc.)
• Audio DSP, video processing, control system platform proficiency (i.e. Biamp, Q-Sys, Extron, Crestron)
• Experience with remote management of AV vendors
• Strong communication and reporting skills - to collaborate and network effectively with diverse audience
• Ability to be flexible, and to learn in a fast-paced environment
• A solid understanding of virtual event-based software solutions
• Experience with technology lifecycle planning
• Experience with the creation of “How-to” documentation

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

1. Business Function

Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximize returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.

2. Responsibilities

· Conduct independent testing for pricing model validation for FX, Equity, Commodity, Credit and Interest Rate related derivative products (e.g. forward/option/swap etc.)

· Develop, maintain and improve pricing model library for financial derivative products

· Enhance and develop digital infrastructure to streamline testing process and improve efficiency

· Build analytical tool to improve data visualization and ensure data quality

3. Requirements

· Bachelor or Master in a quantitative discipline (e.g., Computer Science, Engineering, Physics, Mathematics/Statistics, Quantitative/Mathematical/Computational Finance, etc.)

· Good programming skills e.g. Python / C# / C++, and experience in financial industry is a plus

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Duties and Responsibilities:

1. Understand requirement and perform GenAI Prompt engineering and GenAI integration with IBPM workflows

2.Understand functional requirements, ability to articulate and document user requirements and participates in review sessions with key stakeholders

3. Conduct review/ walkthrough sessions with key stakeholders (e.g. Product GTS, Operations BAU and Technology teams) for the following documents:

a. User stories

b. Functional specifications documents

c. Test plan and test cases

d. Roll-out training material

4. Execute UAT cases, analyze issues encountered in UAT and provide UAT status reports to project stake holders

5. Participate in the pre-implementation preparation and post-implementation support exercises including end-user live verification during roll-out.

6. Ability to provide test support across the regional offices (SG, HK, MO, TW, AU, UK, ID, IN, CN, KR) when needed

7. Ability to handle testing for multiple project deliverables concurrently

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Project Manager

Job Level: More than 10 years of relevant experience (L4)

Role: Project Manager

Job Level: L4 – > 10 years

About Bank Technology & Operations:

Bank Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world.

We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Responsibilities:

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Client focussed: Drives decision making and delivery outcomes through client lense

Requirements:

Technical Skills & Experience

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Education

· Bachelor's degree in computer science, engineering or similar domain

Related professional/technical qualification will be advantageous although not mandatory

Key Domain/ Technical Skills:

· Client onboarding experience, either in product owner, manager, or T&O equivalent roles

· External API functional and technical experience, regional API rollouts.

· Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org

Technical skills: SQL, Python

The successful candidate shall take on the role of a Data Governance Specialist and

support Risk Management Group Data Steward on managing Data Quality, Data Discoverability,

Data Ownership and Data Access, covering the following:

(i) facilitate alignment across cross-functional teams towards tangible data quality improvements

(ii) ensure issues raised in Data Issues Log in SG and overseas locations are properly followed up, status reported and resolved within expected timelines

(iii) define critical data attributes and data quality requirements

(iv) ensure fitness of data for operational and strategic use

(v) drive and enable cross-collaboration with RMG units on Data Governance matters

Job duties and responsibilities:

1. Host regular RMG Data Quality forums (including preparation of meeting materials) and represent RMG at Group level Data Issue meetings

2. Organize cross-department discussions to drive and resolve data issues

3. Work with RMG stakeholders to review and improve data quality monitoring reports and processes

4. Participate in data ownership discussion and follow-ups

5. Assist in review and setup of data access for users

6. Drive data management related reviews, such as BCBS239 annual reviews.

Requirements

a. Good knowledge of data quality principles

b. Proven experience in data issue management and data profiling

c. Excellent analytical, problem-solving, and decision-making skills

d. Strong communication skills with the ability to understand, simplify and explain complex data issues

e. Skilled in preparing effective and well-structured presentations with clear narratives and data analysis to varied audience

f. Thrives in a fast-paced, high intensity and ambiguous environment and possess a high level of intellectual curiosity

g. Demonstrated ability to thrive with minimal oversight, understand business needs and independently drive initiatives and cross functional engagements forward

h. Technical skills: SQL, Python

Job Summary

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.

• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.

• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.

• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.

• Manage the development and execution of migration roadmaps, including application, database, and data migration.

• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.

• Ensure compliance with AWS cloud security standards, policies, and best practices.

• Communicate project status, risks, and mitigation plans to senior management and stakeholders.

• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

Bachelor’s degree in IT, Computer Science, or a related field.

• Strong years of experience in managing IT projects, preferably experience in GCC migration.

• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.

• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.

• Proven track record in managing complex projects with multiple stakeholders and dependencies.

• Strong understanding of Agile and Waterfall project management methodologies.

• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.

• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer) will be an added advantage.

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Helpdesk Technician, you will play a crucial role in ensuring the smooth and efficient operation of our organization's information technology infrastructure. You will be responsible for providing technical support to our internal and external stakeholders, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole.

RESPONSIBILITIES:

• Processing of laptop replacement queue.
• First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support.
• Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications
• Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD
• Software Provisioning / Deprovisioning within scope/access constraints of role within GSD
• Adherence to standard escalation processes for IT tickets
• Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields)
• Slack Administration (within role access constraints)
• Google Workspace Administration (within role access constraints)
• Laptop imaging and set up for new and existing employees.
• Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards.
• Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness
• Other IT/Helpdesk support as needed.

QUALIFICATIONS:

• Technical certification or bachelor's degree in IT-related field preferred.
• Ability to communicate and write proficiently in a corporate environment.
• 3-6+ years of proven experience in a helpdesk or technical support role working at an enterprise level environment
• Strong understanding of Apple operating systems, software applications, and network systems.
• Excellent problem-solving and communication skills.
• A commitment to providing exceptional customer service.
• Ability to work independently and in a team-oriented environment.
• Familiarity with IT service management (ITSM) and helpdesk software is a plus.

This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.