Zenith Infotech (S) a Tech Recruiment firm for 28 years in Singapore, is looking out for suitable profile with 2 to 3 years of Project Management in the IT domain.

This will be for one of our established clients, 4 years renewable contract.

Job Scope :

3.1The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.

3.2 The Candidate shall have at least two (2) years of working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC). Experience with implementation in Singapore is preferred.

3.3 The Candidate main role is to assist NLB project manager and to complement his/her responsibilities.

3.4 The Candidate is to be proficient in information gathering and reporting that include:

3.4.1 Compile and organise project-related information

3.4.2 Schedule and organise meetings with stakeholders and vendor

3.4.3 Prepare agendas and take detailed minutes

3.4.4 Follow up on action items from meetings

3.4.5 Prepare regular status reports for the project manager

3.5 The Candidate is to be proficient in document management that includes:

3.5.1 Maintain and organise all project-related documents including minutes of meetings provided by vendor.

3.5.2 Ensure version control of important files

3.5.3 Create and update project documentation as needed

3.6 The Candidate is to be proficient in stakeholder communications, timeline and milestones tracking that includes:

3.6.1 Act as a liaison between NLB project manager and internal stakeholders

3.6.2 Distribute project updates and communications

3.6.3 Manage and respond to routine project-related queries

3.6.4 Monitor project timelines and alert NLB project manager of any potential delays

3.6.5 Track milestone completions and deliverables

3.6.6 Update project management tools with current progress

3.7 The Candidate is to be proficient in quality control support and change request management that includes:

3.7.1 Assist in coordinating quality assurance activities

3.7.2 Help manage the user acceptance testing (UAT) process

3.7.3 Collect and organise feedback from UAT sessions

3.7.4 Log and track change requests

3.7.5 Assist in assessing the impact of proposed changes

3.7.6 Help communicate approved changes to relevant parties

3.8 The Candidate is to be proficient in vendor coordination and administrative support that

includes:

3.8.1 Assist in managing day-to-day interactions with vendors

3.8.2 Track vendor deliverables and performance

3.8.3 Coordinate vendor meetings and communications

3.8.4 Handle project-related administrative tasks

3.8.5 Help coordinate training sessions for internal staff

3.8.6 Assist in co-creating training materials with vendor.

3.8.7 Support the security onboarding of new team members from vendor to the project

3.8.8 Support in post implementation

3.8.5 Help coordinate training sessions for internal staff

3.8.6 Assist in co-creating training materials with vendor.

3.8.7 Support the security onboarding of new team members from vendor to the project

3.8.8 Support in post implementation

3.9 The Candidate shall have a good command of English and effective communications skills to interact and coordinate with end-users. This includes gathering user requirements, communicating proposed vendor solution, supporting user acceptance testing, supporting end-user training, and resolving issues with helpdesk agents and external vendors.

3.10 The Candidate shall demonstrate competency in Microsoft applications including Word, Excel and Outlook.

3.11 The Candidate is to have competency in Project Management tracking tools such as

Confluence, Jira.

Job Responsibilities

• To collaborate with Account Manager, Solution Consultant to define project scope, objectives and deliverables.
• To develop detailed plans on project scopes including timelines, milestones and resource allocation.
• To coordinate with cross-functional teams to ensure seamless project execution and adherence to datelines of the project milestones to ensure it is completed on time to meet contractual requirements.
• To oversee project progress, identifying and mitigating risks.
• To monitor and control project expenses and resource utilisation.
• To communicate project status, updates and attend project meetings with Clients.
• To collate project documentation to ensure it is complete, accurate and maintained through the project lifecycle.
• Any other ad hoc duties as assigned by supervisor.

Job Requirements

• Good understanding of project management methodologies and best practices.
• Good communication and interpersonal abilities with the capacity to interact effectively with technical and non-technical team members.
• Possess a proactive problem-solving attitude, coupled with background in project management.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Role Summary

You will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data. In order to anticipate anomalies, batch delays, FileSystem problems, etc.

Main Responsibilities

• Batch Job Management - Monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary and do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – Constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – Handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – Support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – Support the regular third party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – Awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.

Qualifications & Experience

• Bachelor’s Degree in Information Technology of related fields.
• At least 5 years of relevant working experience.
• Knowledge of the requirements of IT production (Banking System).
• Knowledge in UNIX / TWS / SHELL Script / Python / Splunk.
• Ability to work under pressure, rigorous and committed.
• Has Sense of organization, Sense of planning and Sense of service to be rendered.

Analysis, development and evaluation activities:

• Familiarity with batch Processing.
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues.
• Knowledge in ticketing tools Jira & HP Quality Center.
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issue proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP).
• Process Documentation and Process Analysis.
• Planning, Organizing, Leading, and Controlling.

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels.
• Advanced customer service skills.
• Scheduling meetings with off shore team as well as onsite team.

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit & loss statements, balance sheets, etc.)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing.
• Forecasting and making projection.
• Resource management.
• Performance reviews, and verification processes.

Key accountability (Main purpose of this job):

Reporting to the Head of Technology, the IT Infrastructure and Operations Manager will oversee the school's IT infrastructure, network services, and desktop support operations. This individual will ensure a secure, reliable, and high-performing technology environment that supports the educational, administrative, and extracurricular needs of students, faculty, and staff. The role involves managing IT operation teams, coordinating with vendors, and supporting strategies to improve technology integration and support services within the school.

Experience working in K-12 education settings or international schools. Knowledge of Learning Management Systems (LMS) and Student Information Systems (SIS) (e.g. iSAMS). Familiarity with educational technology tools (e.g., Google Classroom, Managebac).

Responsibilities (Key areas of Responsibilities):

Infrastructure Management and Operations

• Design, implement, and maintain the school's IT infrastructure, including servers, networks, firewalls, and wireless access points across multiple campuses.
• Monitor network performance, troubleshoot issues, and ensure high availability of internet and systems required for online learning platforms.
• Manage storage solutions, backups, and disaster recovery strategies to ensure data integrity and continuity.
• Ensure infrastructure security, including patch management, antivirus updates, and cybersecurity protocols.

Desktop and End-User Support

• Oversee desktop, laptop, tablet, and mobile device management for students, teachers, and administrative staff.
• Manage a helpdesk system to ensure timely resolution of hardware and software issues.
• Develop and implement policies for IT asset management (inventory tracking, device replacement cycles).
• Ensure seamless integration of classroom technology (interactive whiteboards, projectors, documents, etc.).
• Monitor software licensing and subscriptions to ensure compliance.

IT Strategy and Vendor Management

• Collaborate with school leadership to develop and implement long-term IT strategies aligned with the school’s educational goals.
• Manage relationships with external vendors, contractors, and service providers for hardware, software, and network services.
• Evaluate and recommend new technologies and solutions to enhance learning and administrative efficiency.

Team Leadership and Coordination

• Lead and manage the IT support team, providing training and professional development to ensure high performance.
• Coordinate with faculty and staff to understand technology needs and provide proactive solutions.
• Develop workflows and standard operating procedures (SOPs) for IT service delivery.
• Ensure timely and effective communication with stakeholders during outages or scheduled maintenance.

Compliance, Safety, and Documentation

• Ensure compliance with data privacy regulations (e.g., PDPA) and other legal standards relevant to schools.
• Maintain detailed documentation of IT systems, policies, and procedures.
• Ensure that all equipment and systems are properly configured for student safety (e.g., web filtering, access controls).
• Monitor and enforce acceptable use policies (ANUP) for students and staff to maintain a safe digital environment.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (Master's preferred).
• 5+ years of experience in IT infrastructure and operations management, preferably in an education environment.
• Strong knowledge of networking protocols (e.g., TCP/IP, DNS, DHCP), firewalls, and wireless infrastructure.
• Experience with Microsoft, Google, and Apple ecosystems (e.g., Google Workspace for Education, Microsoft 365, Apple MDM).
• Proficiency in managing Windows, MacOS, and ChromeOS devices.
• Strong knowledge of cybersecurity principles and best practices.
• Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
• Excellent troubleshooting and problem-solving skills.
• Strong leadership, interpersonal, and communication skills, with the ability to work effectively with students, teachers, and non-technical staff.
• Ability to multitask, prioritise, and work in a fast-paced, dynamic environment.

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

Responsibilities:

• Work closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
• Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and provide support of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
• Liaise with users and IT vendors for the delivery of IT solutions and services.
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices etc) and software such as Microsoft Office and SharePoint.
• Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.
• Maintain IT assets, systems documentation and software licenses.
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics.
• Other duties as assigned by the management.

Requirement

• Diploma in Computer Science or relevant Degree qualification.
• Minimum 2 years of work experience with Microsoft 365, Active Directory, end users desktop support, IT security implementation & operations.
• Team player who is able to work independently.
• Able to start work within short notice is preferred.
• Prior work experience in a healthcare organization is an advantage.

Skills & Other Attributes

• Good interpersonal, communication, analytical and problems solving skills.
• Team player who is able to work independently.
• Ability to plan and multi-tasks.
• Good working attitude and willing to learn.

In this role, you will be involved in evaluation, testing and implementation of IT infrastructure systems to support PSI business processes and operations.

Based in Singapore

You will:  

• Maintain, upgrade and improve company IT infrastructure systems and networks
• Design new computer systems and frameworks
• Manage the set-up and configuration of IT infrastructure systems including Azure/MS 365/Microsoft Exchange/ MS Teams and its integrations
• Develop and implement maintenance procedures, troubleshoot reported errors
• Optimize and maintain LAN and WAN
• Optimize and maintain backup and restore processes
• Install, configure and maintain server (HP/HPE) and network (Cisco) hardware
• Translate highly technical specifications into clear non-technical requirements
• Create IT guidelines and manuals
• Deliver trainings on IT infrastructure system processes

Office Manager & IT Support

Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.

The Role:

The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.

Your responsibilities will include:

1. Office Management

• Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
• Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
• Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
• Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.

2. Administrative Projects

• Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
• Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
• Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
• Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.

3. HR Support

• Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
• Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.

4. Information Technology Support

• Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
• Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
• Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.

5. Vendor and Stakeholder Relations

• Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
• Negotiate with service providers to secure cost-effective services and supplies.

Qualifications and Experience:

• Minimum of a diploma
• At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
• Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
• Experience in supporting HR functions and familiarity with HR practices are advantageous.
• Mandarin language skills will be well regarded

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Responsibilities:

• Perform strong back-end administrative support to outdoor sales team
  (Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing)
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Connect with key customer contacts (external) as needed
• Support lead manager by ensuring projects adhere to agreed plans and schedules.
• Collaborate with internal teams such as Finance, Procurement, Logistics, and Marketing to facilitate smooth operations.
• Attend online and offline product training sessions arranged by vendors to stay up-to-date with the latest developments.
• Assist in the preparation and submission of reports and documents for tenders.
• Proactively sourcing for new sales opportunities through inbound lead follow-up

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working/administrative experience in relevant field
• Exposure to computer hardware/software/maintenance contract
• Strong phone presence, interpersonal & customer service oriented
• Enjoy interacting and communicating with people, and maintaining good rapport with our IT Business Partners
• Excellent opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Eager to thrive in a fast-paced and dynamic environment with a friendly and supportive team dedicated to continuous learning
• Proficient in MS Office & Excel

Job Description:

• Responsible for daily system operations & monitoring, Ensure all required systems services start up successfully, Activate all necessary batch jobs and ensuring successful execution of these jobs.

• Responsible for real-time monitoring of system operation status and network connection status.

• Backup/restore data to / from offline media

• Perform basic systems diagnostics, trouble-shooting and prompt escalation when required.

• Responsible for the 24-hour real-time monitoring of the production and disaster recovery computer room environment.

• Responsible for production and disaster recovery computer room daily check, equipment access and inventory, external personnel release escort, etc.

• Accepting the submission of production event of the branch, manage incidents and problems to resolution, minimizing the impact on business operations, ensuring the timely and effective handling of production events.

• Responsible for the service desk management, dispatch all kinds of service requests submitted by the branch, provide users with level 1 technical support according to the known problem solution manual, and ensure that the service requests are timely and effectively handled.

• To work in accordance to 24/7 shift schedule provided.

• Report daily work to superior truthfully

• Escalate problems to Superior

• Assist in other ad-hoc project as instructed by Company

Job Requirements:

• Working experience in IT operation and maintenance support, familiar with the working environment of financial institutions.
• Bachelor's degree or Diploma in Computer Science or related science and engineering background.
• Minimum 3 years of experience in IT service management.
• Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
• Ability to work under preasure and proactivity approach problem-solving.
• Ability to work on midnight shift (9 hours).

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

Functions/Responsibilities:

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Performance Requirements:

• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.

Education or Qualification:

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus.

Responsibilities:

• Compile and submit documents for staff, suppliers, and customers.
• Assist HR with document preparation.
• Track customer clearance status and ensure Traceability Matrix includes relevant design and test cases.
• Compile test documentation from various teams.
• Raise purchase requisitions/orders and coordinate delivery schedules with suppliers and engineers.
• Update cost sheets and file project documents for audits.
• Generate certification of completion for project milestones.
• Manage enterprise system administration.

Requirements:

• Proficient in Microsoft Office, meticulous, and able to work independently.
• Strong presentation, communication, negotiation, and interpersonal skills with a customer-service focus.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Description:

• Contribute to project success by ensuring the delivery of key milestones and project objectives
• Install and configure hardware and software for turnkey solutions
• Prepare and execute Statements of Work (SOW)
• Collaborate with external partners and clients to resolve issues
• Engage in System Acceptance Testing with external vendors and clients
• Troubleshoot and resolve technical problems that arise
• Develop and maintain comprehensive technical and configuration documentation
• Create and clarify network topologies, diagrams, and related visual documentation
• Prepare standard project documentation, including SOW, system handover reports, and inventory records

Job Requirements:

• Bachelor’s Degree in Computer Science or a related field
• Minimum of 3-5 years of relevant experience
• Ability to work both independently and collaboratively within a team
• Strong proficiency in Linux (CentOS, SUSE)
• Knowledge of Networking (Dell, Cisco), Firewalls (Fortinet), and Fiber-Optic transmission equipment
• Experience with Big Data technologies, including Hadoop (HDFS, ZooKeeper), Cloudera, Hue, Apache, and ElasticSearch, as well as system implementation and maintenance, is preferred
• Experience with Virtualization is an advantage

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Highlights:

• Permanent job opportunity
• Great remuneration & benefits
• Fun & fast pace environment
• Location: Taiseng

Responsibilities

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Requirements & Qualifications

• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.
• PMP, PRINCE2, or other project management certifications are a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or send your latest resume in MS Word format to [email protected] with providing the following information:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

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EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our esteemed client, an established MNC, is searching for an Assistant IT Manager:

Job Responsibilities:

• Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations.
• Drive the delivery of high-quality IT services to support business needs and strategic goals.
• Develop and execute IT strategies and initiatives to enhance organizational effectiveness, ensure data security, and drive innovation.
• Identify and implement advanced IT solutions to improve business operations.
• Oversee the entire lifecycle of IT projects, including planning, execution, and monitoring.
• Ensure comprehensive project documentation, adherence to timelines, and alignment with budgets.
• Lead internal projects focused on improving process efficiency, promoting digital transformation, and streamlining workflows.
• Develop and enforce IT security strategies, policies, and procedures to safeguard organizational data and assets.
• Ensure compliance with industry best practices and oversee the implementation of security measures.
• Establish IT policies, including those related to IT asset management, and ensure compliance with regulatory requirements.
• Develop disaster recovery plans to safeguard and restore critical data.
• Stay informed about emerging IT trends and technologies.
• Provide strategic recommendations to enhance the protection, storage, and effective use of organizational data.
• Manage IT assets and inventories, ensuring accurate tracking and reporting.
• Oversee service level agreements (SLAs) to ensure prompt responses to user requests, maintaining high satisfaction levels.
• Ensure proper documentation of IT infrastructure, software licenses, and system configurations.
• Maintain accurate records of software modifications and updates.
• Conduct training sessions for end-users on IT systems, tools, and best practices to enhance technology adoption and efficiency.
• Support other IT-related initiatives as required to align with organizational goals.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Possess at least 5 years of experience in IT management or a related field, with a minimum of 3 years in project management.
• ITIL Certification or equivalent is highly desirable.
• Strong knowledge of data management, network security, and governance best practices.

Additional Information:

• Salary: Up to SGD 6,500 + AWS +VB ( 2- 3 Months)
• Working Location: Changi Airport
• Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

ResMed changes lives with innovative medical devices and software applications that better diagnose, treat and manage sleep apnea, chronic obstructive pulmonary disease (COPD) and other chronic diseases. ResMed is a global leader in connected care, with more than 3 million patients remotely monitored every day. Our team is committed to creating the world’s best tech-driven medical device company – improving quality of life, reducing the impact of chronic disease, and saving healthcare costs in more than 140 countries. We are seeking a key individual to drive program management within the Digital Health Technology organization supporting digital products for health providers, physicians, andpatients. If you think you have what it takes read on.

Let’s talk about the team and the role:

The Data Science and AI/ML team collaborates across the organization to identify, develop and deliver Artificial Intelligence (AI) and Machine Learning (ML) powered software solutions that improve patient outcomes, delight our partners and customers, and improve the way we do business in an “AI First” fashion. On any given day, the team could be working on building sophisticated models to delivering personalized recommendations to patients to improve their sleep, identify optimal equipment and settings using our unparalleled store of billion+ nights of sleep data, proactively identify other health risk factors, or help optimize complex, global supply chain operations. Wherever there is high value to be gained for the patient or customer (external or internal), we employ a rigorous process to develop specific ML driven solutions to realize that value quickly.

As a Technical Program Manager in an agile Medical Software Product Development environment, you will be responsible for planning, tracking, and end-to-end delivery of complex programs of work. You will work with internal technical and non-technical teams, stakeholders, external groups, suppliers and other organizations, with a focus on delivery of value to customers, both external and internal. You will have a relentless focus on the customer and use data to inform decision-making. You will be strategically focused to build durable solutions for our customers

Who you are:

• Inquisitive and curious with a desire to understand technology and how things work.
• Organizational guru to help your teams and stakeholders have complete transparency over the body of work you are supporting
• You are skilled at identifying blockers and increasing visibility of risks
• You have outstanding time management and organization skills
• You are self-aware and recognize own mistakes and effectively incorporate feedback
• You thrive in building relationships with all your stakeholders
• Proactive, curious and constantly aspiring to learn and grow, and seeking opportunities with broader scope
• You possess expertise in managing and delivering Machine Learning (ML) and Data Science projects, demonstrating a deep understanding of AI-driven solutions and their applications.

What you will do:

• You will be responsible for program planning and tracking, focusing on regular and timely delivery of value to end customers
• Work with product managers, engineering managers, program managers and other stakeholders to ensure team alignment with commitments to the businesses and sync points with other teams
• Manage risks and issues and be accountable for escalating as required, ensuring resolution to program issues, managing resource constraints, dependencies and timing challenges and syncing dependencies across teams
• Accept and manage changing priorities and address issues quickly and professionally
• Provide status reports highlighting accomplishments, plans, and issues for assigned program
• Manage software release activities and documentation, including coordination with all applicable stakeholders
• Establish and regularly review key team metrics including resourcing, and performance trends.
• Ensures stakeholder input is properly represented in the decisions regarding assigned projects or programs
• Consistently works to ensure complete transparency regarding the prioritization, content and direction of the program.
• Contribute to defining and improving delivery management processes to better support your team and stakeholders
• May be responsible for developing junior staff members through your knowledge sharing

What we are looking for:

• Bachelor’s degree in Computer Science or related discipline
• Combination of education and 7+ years of work experience will be considered
• 5+ years of Program/Project Management experience working directly with multiple agile ML ops teams
• Extensive experience with the toolset and technology specific to the GenAI projects, including but not limited to machine learning frameworks, natural language processing tools, and AI-driven analytics platforms.
• Experience working on or building MLOps platforms is highly preferred.
• Experience in implementing and managing MLOps practices to streamline machine learning workflows.
• Proficiency in using tools and technologies specific to MLOps, including automated machine learning pipelines, continuous integration, and continuous deployment (CI/CD) for machine learning models.
• Knowledge of best practices for monitoring, maintaining, and scaling machine learning models in production environments.
• Understanding of the Data Science software development lifecycle is required.
• Experience of Data Management to lead and organize short- and long-term planning of use cases within the bounds of data policy and regulation.
• Experience working in a modern cloud-based software product development environment.
• Experience managing programs in highly matrixed agile software development cultures while leading two or more teams at a time
• Experience in interfacing both with technical teams and business users spanning multiple geographies
• PSM I, CSM, PMP desired
• Excellent interpersonal, written and oral communication skills, along with outstanding time management and organization skills; adept in problem-solving, facilitating decision-making, and resolving conflict.
• This role is based in Singapore and will cover the India, Singapore & US operations region. The candidate should be flexible with timezone.
• Familiarity with agile software development tools such as Jira and Confluence preferred

− Implementation of medium to large scale Biometric (.NET Framework) projects in the business domain of Public Security with emphasis on IT Security & Biometric Control;

− Conduct formal release tests and/or regression tests;

− Prepare test plans/cases, scripts and project related test deliverables;

− Generate test data to test each software or hardware component according to the quality criteria and business requirement;

− Design and develop automated testing procedures or scripts and keep them up-to-date;

− Ensure quality and accuracy is maintained throughout the software test life cycle;

− Enable timely delivery of the software or hardware release according to project schedule;

− Provide timely progress status update for Internal SIT and UAT, and onsite UAT;

− Ability to understand and adapt to relevant technologies and products; and

− Ability to work with team members to troubleshoot any problems with systems in production.

Requirements:

− Diploma/Bachelor Degree in Computer Engineering/Science or IT related course;

− Minimum 2-3 years functional, scenario and performance testing experience;

− Experience in Oracle and Microsoft SQL Server Databases;

− Experience in Katalon and knowledge in SeleniumHQ and HP Load Runner will be advantageous.

Our client is a leading logistics company. They are looking for a IT Senior Executive to assist their IT team for the next phrase of their business. They are located at West of Singapore– easily accessible. The IT Senior Executive is responsible for:

Duties

• Handle second-level issue escalations from IT Support Officers.
• Maintain the HR server, fingerprint devices, and Dormitory Management System server.
• Oversee Active Directory, file server, FTP server, backup server, print server, and fax server.
• Conduct regular monitoring and maintenance of the network and related devices.
• Monitor and maintain DNS, DHCP, VLAN, and Proxy Server configurations.
• Set up and manage wireless devices to ensure seamless connectivity.
• Monitor and maintain spam filters, managed switches, and network appliances.
• Execute ad-hoc jobs or special projects as required.

Requirements

• Min Diploma in Information Technology
• Minimum 3 years working experience
• Good knowledge in computer hardware, software, networking and Windows
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Project Managers to join their team and contribute to their ongoing success.

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers
• Degree in any discipline

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Roles & Responsibilities

We are looking for an IT Analyst to design and implement functional and cost-efficient IT systems. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. If you have hands-on experience with technical projects, we’d like to meet you. Your goal will be to leverage tech solutions to meet organizational needs.

Must have working experience in 3 or more of the following:

Web application

• ASP.Net platform (C#)
• HTML, CSS, Javascript, JQuery, BootStrap
• XML, JSON, SOAP (Interface, Webservice)
• Microsoft SQL Server
• Windows Presentation Foundation (WPF)
• Crystal report (version 7 & above)

Android & iOS project

• Flutter
• API (Entity Framework, Linq)
• Microsoft SQL Server

Salary will commensurate with experience and qualifications.

Employment Type: Full-time

About the Role:

We are seeking a skilled and proactive IT Level 2 EUCD (End-User Computing Devices) Assistant Specialist to join our dynamic IT support team. In this role, you will be guided to provide second-level technical assistance to ensure seamless operation and optimal performance of end-user computing devices and systems. Your expertise will be crucial in resolving complex technical issues and delivering exceptional service to our users.

Key Responsibilities:

• Assist in Level 2 technical support for end-user devices, including desktops, laptops, tablets, mobile devices, and peripherals.
• Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
• Collaborate with helpdesk to escalate unresolved issues and ensure prompt resolution.
• Install, configure, and maintain end-user devices and related software applications.
• Support system upgrades, patches, and new software rollouts for end-user devices.
• Manage and update IT documentation, including FAQs and troubleshooting guides.
• Monitor and address vulnerabilities and compliance issues on end-user devices with other infrastructure teams.
• Provide excellent customer service by effectively communicating technical solutions to non-technical users.

Required Qualifications:

• Minimum 1 years of experience in IT support, specifically with end-user computing devices.
• Good technical knowledge of Windows, macOS, and mobile operating systems (iOS/Android).
• Experience with Active Directory, Office 365 and remote troubleshooting tools.
• Familiarity with endpoint security solutions and system management tools (e.g., SCCM, Intune).
• Strong problem-solving skills and ability to work independently under minimal supervision.
• Excellent communication and interpersonal skills with a customer-focused mindset.

What We Offer:

• Competitive salary and benefits package.
• A supportive and inclusive work environment.
• Exposure to cutting-edge technologies and projects.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and experience.

Join us in delivering exceptional IT support and driving technological excellence!

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions
• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.
• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.
• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.
• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives
• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.
• Achieving reliable, timely and high-quality design and deployment work.
• Any other duties as assigned by management.
• systems integrator Skills

Main responsibilities

• End-to-end responsibility for delivering the agreed scope on time and within budget.
• Governance. Formalize the project governance and align it to the company’s standards and best practices. Organize project committee meetings, team meetings and status reporting. Key decisions are adequately documented and signed off.
• Understand the scope, requirements and use cases and manage upstream/downstream dependencies.
• Assist in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• The role assumes extensive communication with internal team(s), third parties and other stakeholders to identify all dependencies and ensure scope is successfully delivered.
• Prepare, control and monitor detailed project plan in coordination with project teams.
• Budget control and monitoring, ensuring the project has sufficient budget coverage and addressing budget constraints/concerns to the business team and senior management.
• Risk management. Understand and anticipate risks on the project and dependencies.
• Change management. Manage changes in the project scope, schedule, and costs. Timely update stakeholders in case of any deviations are foreseen.
• Ensure a continuous improvement approach: using feedback from each phase to improve and share best practices with other teams.
• Became an active player in the project management community.
• Communication – ensure relevant stakeholders are proactively kept informed throughout the project duration.
• Facilitate collaboration and discussions across teams.
• Manage Senior stakeholders and communicate effectively and professionally.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Requirements:

• Minimum of 8+ years of relevant experience as a Project Manager managing enterprise-wide complex information systems development.
• Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Mandatory Skills:

• Hands-on experience in coordination between the IT business lines and IT team (various locations) and ability to work as part of a virtual team in a culturally diverse background.
• Solid knowledge of project management methodologies.
• Knowledge of software development life-cycle (SDLC).
• Field experience in managing medium to large-sized projects (iterative or agile).
• Ability to anticipate risks
• Good interpersonal and negotiation skills
• Strong experience working with Microsoft Office tools (including MS Project).
• Domain knowledge around payments, SWIFT messages, ISO 20022, reconciliation, and back-office settlement is highly appreciated.