Responsibilities:

- Oversee IT project implementation including planning, monitoring, executing and closing to ensure projects are delivered on time as per specification and requirements within budgets and resources defined.

- Draw up and maintain accurate, detailed project plans and timeline.

- Create necessary project documents according to the Project Management framework.

- Managing stakeholders’ expectations and execution of the project deliverables.

- Assisting in Business Process Mapping, Gap Analysis, capturing business and user requirements.

- Planning and execution of the Project, especially areas that impact stakeholders such as “Go Live”, and Training & Change Management.

- Acting as point of contact between stakeholders, vendors and project team.

- Establish and maintain good working relationships with the internal and external stakeholders.

- Lead and take ownership of the critical issues and ensure resolution within the agreed timeline.

- Establish risk management and mitigation plans.

- Prepare and provide timely project progress reports, project plans and documents.

- Ensuring that processes and procedures are continually reviewed and improved and changes are communicated and implemented effectively.

Requirements:

- Possess at least a Bachelor's Degree in Computer Science / Information Technology or equivalent.

- 5 - 8 years of related experience in IT project management handling multiple and large scale projects .

- Minimum 3 years of related experience in application integration, software development and implementation.

Certification in project management such as PMP, PRINCE2, Agile Scrum.

- Good business analyst skills.

- Good analytical thinking and problem solving.

- Experience working in healthcare industry (hospital, laboratory) is an added advantage

The security analyst is responsible for analysing cybersecurity events, improving threat detection capabilities and procedures. If an event results in a security incident, the analyst will work with the relevant stakeholders to respond and contain the incident.

Key Responsibilities:

- Improving threat detection capabilities, driving lessons learn from incidents and identifying potential gaps in security controls.

- Responsible for maintaining detection capabilities for the SOC.

- Analyse large dataset and correlate information from various sources to identify the root cause to an incident.

- Enhance and drive improvements for SOC detection and response playbooks.

- Take the lead in incident response to minimize the impact of a security incident to our organization.

- Work cooperatively with various IT infrastructure team, applications and business units for the effective operations of the security.

Qualifications:

- 3 years or more relevant working experience in information security technologies.

- Understanding of the tactics, techniques and procedures of cyber advesaries.

- Insurance / Financial industry experience.

- Industry certifications CISSP, CEH, or GIAC preferred.

- Experience in Splunk preferred.

- Comfortable with analysing and processing large datasets.

- Good interpersonal and communication skills.

- Willing to learn and able to work well in a team.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

Siemens is actively seeking dedicated and talented individuals to join their team, emphasizing a commitment to tackling dynamic challenges with clever concepts and creativity. The company embraces change and fosters a collaborative environment for re-imagining the future of Smart Building technology. Technical experts at Siemens are described as the driving force for customers, taking initiative to transform intriguing ideas into tangible designs that open new avenues for business. The company invites individuals to join their team, providing an innovative work environment that values expertise and experience, facilitating the development of trusted partnerships in customer relationships. Siemens also extends an invitation to those aspiring to create transformative technologies in the digital realm, offering exciting opportunities to shape the future and build a better world. They encourage the most innovative and diverse minds to envision themselves in the Digital World of Siemens, detailed at www.siemens.com/careers/digitalminds.

With a flexible work environment, Siemens provides opportunities for innovative project involvement, career advancement through mentorship programs, and active participation in social responsibility initiatives. The company values diversity, offers competitive rewards, employee share options, and a vibrant workplace, making Siemens an ideal place to contribute to groundbreaking technologies while maintaining a work-life balance.

What will you do?

Siemens Smart Building Solutions (SBS) seeks an experienced IT Lead Engineer for their Regional Solution and Service business unit in SG. This role involves overseeing IT installation, commissioning, and integration activities of IT systems in building technologies environment. As a key player, you will be instrumental in establishing and developing a partner ecosystem, representing Siemens as the face of the brand. The responsibilities include providing technical expertise, and collaborating with various teams, including Presales, Project Management, System Engineering and partners. Siemens offers the opportunity to be part of a global team with a world-class brand and encourages passionate individuals to contribute to customer success and trust-building efforts.

You’ll make a difference by:

• Performing System Setup, hardening, resolve technical & design issues involving Operating Systems (Windows/Linux), as well as network devices.
• Troubleshooting IT-related issues, resolution of IT incidents and failures during project installation stage and coordinate with necessary stakeholders to resolve.
• Managing and overseeing subcontractor on outsourced work
• Creating and managing project documentation matters such as System design specifications, High-level/Low-level design documents, technical configurations, and installation guides etc.
• Supporting in System Acceptance Testing, preparation of evidence and documentation of test cases, measures implemented including IT and hardening controls based on customer requirements.
• Assisting in IT assessments, risk assessments, vulnerability assessments and penetration testing (VAPT) and cybersecurity testing
• Reviewing and designing/verifying IT Systems for Servers, Network and Firewall with encompassing hardening controls.

You’ll win us over by:

• Holding a degree/diploma in Computer Science/Computer Engineering or related fields.
• Relevant professional certification will be an added advantage (i.e. CCNP/CCIE, MCSE, FCA)
• Possessing 5 years of expertise in IT Design and Commissioning with IT vendor companies on market driven IT equipment brands and cloud technology
• Knowledgeable in IT Standards, with experience in working with IT vendors, tools and awareness of the latest trends and threats in the field.
• Exhibiting strong interpersonal, organizational, and coordination skills with keen attention to detail.
• Having a keen interest in emerging technologies, with experience in international settings and remotely working.
• Proven ability to successfully manage a wide range of stakeholders, fostering collaboration and creativity.
• Strong communication, presentation, interpersonal skills and ownership culture
• Having prior experience in a pre-sales roles, demonstrating customer-facing experience and the ability to identify and develop opportunities, will be an added advantage

Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Best to have formal experience in pre-sales, post sales, delivery team
• Experience in overall design for network and security solutions.
• To prepare and deliver the business value solutions for customers, including proposal writing, presentation, conduct, proof-of-concept to showcase its technical feasibility when necessary.
• Propose technical solutions and oversee the selection of technologies and work with subject matter partners to develop the proposed solutions to meet customer’s requirements.
• Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist.
• Actively participate in identifying opportunities, generate proposals, and support sales efforts.
• Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements.
• Take ownership and responsibility for customers’ risks and issues.

RESPONSIBILITIES:

• Day-to-day IT helpdesk support to end-users on all applications like ERP, POS, and website within the group
• Work with Marketing, Finance and Operations to perform updates to Point-of-Sales master data and configurations
• Assist in documenting process flows, test case scenarios and training guides
• Liaise with HQ IT for all group initiatives, protocols and systems implementation
• Support and manage store opening projects across multiple regions

REQUIREMENTS:

• Degree/Diploma in Computer Science or related studies with 1 to 3 or more years of working experience
• Must have working experience in at least one POS and/or ERP systems
• Must have good Excel formula skills, basic SQL query skills
• Positive attitude with a team-player mindset with good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Experience working in Retail and/or F&B industry will be an added advantage
• Occasional travelling might be required

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Element has an opportunity for a IT Project Manager to join our growing team. This is a great opportunity to develop your professional career within a Global TIC business.

This role is based in Singapore.

Job Duties:

• Play an instrumental role in plan definition, budgeting, implementation and tracking IT projects with emphasis in getting things done, collaborate with senior program managers to support the planning and execution of LIMS and other IT projects and assist in maintaining the Project Management Office (PMO) for LIMS Singapore-IT program
• Lead key IT-teams in deriving process/system solutions and manage overall timelines, help develop detailed project plans, including timelines, resource allocation, and budget management and monitor project progress and update project status reports regularly
• Conduct periodic team meetings with IT & Operation team, coordinate project team meetings and ensure effective communication among team members and contribute to identifying potential risks, issues and participate in implementing mitigation strategies
• Gather team members to help execute and contribute to active projects within a program, prepare project-related documentation, presentations, and reports and local represent for regional implementation team and work with Business & Operational team in scoping and implementation planning
• Prepare project details for scoping exercise and implementation, work closely with cross-functional teams to facilitate and complete project-related tasks and activities and support post-project evaluations with the Senior Program Manager and associated directors and contribute to implementing lessons learned
• Help Innovate processes by discovering and sharing new best practices across the Team

Job Requirements:

• Possess a bachelor’s degree in IT/ Computing / Computer engineering, with minimum of 5 years of experience in Software / Info System or related field
• Experience in with executing projects in a variety of disciplines and/or environments (Experience is Lab Information Management System (LIMS) will be added advantage)
• Basic Understanding of project management principles and methodologies, excellent organizational and time management skills
• Highly detail oriented and motivated self-starter and strong verbal and written communication abilities and ability to adapt ‘hands on’ approach and work collaboratively in an international, cross-divisional team environment
• Quick learner with a proactive and positive attitude and adaptability and willingness to take on new challenges

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Job Summary:

The IT Project Coordinator is responsible for supporting the planning, execution, and delivery of technology projects. This role involves working closely with stakeholders to understand their requirements, communicating these to the development team, and ensuring projects are completed on time and within scope.

Job description:

· Stakeholder Management: Understand and gather project requirements from stakeholders. Act as the primary liaison between technical teams and non-technical stakeholders.

· Communication: Clearly and promptly communicate project expectations, milestones, and progress to team members and stakeholders.

· Project Tracking: Oversee and monitor the progress of projects using project management tools to ensure timely delivery. Maintain detailed project documentation, including logs for all project tasks.

· Priority Management: Assess project priorities and constraints to allocate resources and timelines effectively.

· Task Delegation: Delegate tasks and responsibilities to appropriate developers based on their skills and project needs.

· Testing and Deployment: Coordinate with QA teams to ensure projects meet the required standards before deployment. Oversee the testing phases of the project lifecycle.

· Documentation: Keep comprehensive project documentation including stakeholder requirements, project progress reports, and final deployment deliverables.

· Design Tools Familiarity: Utilize flowchart diagrams and wireframes to plan and present project specifications clearly.

Working schedule & Salary package

• 5 days working per week Monday – Friday (9.00am – 6.30pm), 2 day off.
• $2,800 - $3,800 SGD (Depends on experiences)

What we offer

• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression

Requirements:

· Educational Background: Bachelor’s degree in Computer Science, Information Technology, Project Management, or a related field.

· Experience: 2+ years of experience in project coordination or management within an IT environment.

· Technical Skills: Proficiency with project management software (e.g. JIRA, GitHub). Understanding of software development and web technologies. Skilled in using tools for creating flowcharts and wireframes.

· Soft Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and a proactive approach to resolving issues and risks.

· Certifications: Certification in Project Management is preferred.

Additional Skills:

· Ability to work in a fast-paced, deadline-driven environment.

· Strong organizational skills with the ability to manage multiple priorities simultaneously.

· Keen attention to detail and commitment to excellence.

Responsibilities

Prepare sales quotations and receive sales orders.
Prepare delivery order, invoice and other relevant documents.
Liaise with suppliers/customers on delivery and stocks inventory / entries.
Provide support, including procedural documentation and relevant report.
Install and configure computer hardware, software, systems, networks, printers and scanners.
Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
Establish good working relationships with customers and other professionals.
Any ad-hoc assigned as instructed by manager.

Requirements:

Positive attitude & independent
Experience and knowledge in office system furniture or commercial carpet or interior design
Good contacts with interior Designer & Architect
Possess good interpersonal skills
At least 1 year of working experience in the related field is required
Preferably Entry Level specialized in Sales – Corporate or equivalent

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

JOB DESCRIPTION

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures

• Identify, log and resolve technical problems of the scope (Incident Management)

• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

• Respond to site to troubleshoot, diagnose and rectify faults

• Liaise and coordinate the recovery of systems

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to service delivery manager.

• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix

• Good knowledge of OS Provision, hardening and patching.

• Good knowledge of Solarwinds, Manage Engine.

• Good knowledge of AV solution such as Symantec.

• BMC Control-M

• Good server experiences like AD administration & basic networking experiences

• At least 3 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

WORKING HOURS

Mon - Fri 8.30am - 6pm

will be stationed at either RWS Sentosa or Genting Centre

NO VB & AWS

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

JOB DESCRIPTION

IT Infrastructure Engineer You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures

• Identify, log and resolve technical problems of the scope (Incident Management)

• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

• Respond to site to troubleshoot, diagnose and rectify faults

• Liaise and coordinate the recovery of systems

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to service delivery manager.

• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of Vmware and Nutanix

• Good knowledge of EMC and Huawei storage systems

• Good knowledge of windows operating systems, Clusters, NLB, or Unix

• Good knowledge of Solarwinds, Qradar

• At least 5 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

WORKING HOURS

Mon - Fri 8.30am - 6pm

Will be stationed at either RWS Sentosa or Genting Centre

NO VB & AWS

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

· Provide hardware support and services to colleagues.

· Manage basic stock of IT equipment and place orders as necessary.

· Possess knowledge of Microsoft Active Directory (ADDS) and Firewall Administration, particularly with Sophos.

· Offer hands-on assistance with system setup onsite or guide users through the process remotely.

· Assist with installation and integration processes, address security issues, and manage program upgrades.

· Provide remote technical support and troubleshooting via phone or chat.

· Attend to various ad-hoc IT support requests as needed.

Job Description & Responsibilites

• Align organizational IT strategy with the overall customer experience strategy to ensure a seamless user journey
• Coordinate resource management (manpower and assets) strategies with business objectives across various initiatives.
• Establish measures to improve vendor management capabilities within the orgainisation.
• Callaborate with stakeholders to evaluate and prioritize the development needs of users based on organisational goal and project priorties to maximize business cost efficiency.
• Optimize and enhance existing operational standards and procedures.
• Integrate newly enabled IT processes and systems across-functional teams.
• Partner with internal IT departments and third-party developers across Asia to deliver cohesive solutions.
• Assist in documenting test results to support the efficient resolution of problems and to capture defect data.

Requirements

• Bachelor's Degree or equivalent qualification.
• 5 to 7 years of business solution analysis or project management experience.
• Experience with Finance & ERP systems (Microsoft D365 and Oracle ERP) is preferred.
• Experience in web-based technology including HTML, web-based services APIs, JSON, XML.
• Familiar with different EDI solutions or APIs.
• Experience with data analytics & business intelligence is a plus.
• Strong expertise in project management, with robust document-writing, communication, and coordination abilities.
• Exceptional analytical and problem-solving skills combined with a strategic mindset.
• Customer-centric approach to IT delivery to enhance user satisfaction.
• Demonstrated experience in vendor souching, negotiations, and contract management.
• Candiate is required to interact with stakeholders in Hong Kong, hence the ability to speak Cantonese fluently is a must.

• To develop, lead, execute and manage IT Governance initiatives for IT Stakeholder Management, Value Delivery, Resource Optimisation & Risk Management.
• Ensure IT & OT Governance framework, policies, and procedures are reviewed and update to date, with relevant industry best practice
• Assisting CISO to develop cybersecurity road map and identify the gaps, develop the plan to close the gaps.
• Review and assess IT Implementation to ensure IT Project Governance / IT Security is adhered to the organization policies
• Provide consultancy to internal teams to adhere to best practices on project management
• Conduct and facilitate on external audits such Cybersecurity, Financial Audits
• Review and assess IT Implementation to ensure IT Governance / IT Security is adhered to the organization policies
• Ensure compliance with applicable laws and regulatory requirements and policies.
• Develop, implement, maintain, and improve the risk management framework, make sure it is based on best practices from international standards.
• Coordination with external (regulatory) agencies on cybersecurity and audit matter

RELEVANT EXPERIENCE

• Minimum 10 years of relevant working experience
• Willingness to hands-on as part of mentoring the team to meet its objective in a collective manner.
• Highly resourceful individual who possess strong analytical skills
• Well verse in IT Governance, Project Management & Methodologies
• Good understanding in Security Standards such ISO27001, IEC62443 and NIST etc.
• Good understanding of various regulation/laws related to cybersecurity

EDUCATIONAL QUALIFICATIONS

• Degree in Computer Science, Computer Engineering, Electrical Engineering or other relevant field of study.
• Project Management certification such as PMP, CAPM, PRINCE2 will be an advantage
• Professional certification such as CGEIT ,CISM, CISA, CISSP, CRISC will be an added advantage

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

RESPONSIBILITIES

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Take responsibility for projects and solutions within the larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory
• Setting and monitoring Service Level Agreements (SLA) for IT support to ensure timely response and issue resolution and maintain high service availability.
• Implementing and managing security measures to protect the organisation’s IT systems and data
• Performing regular risk assessments and implementing disaster recovery plans.
• Investing in the professional growth of their team members by identifying training opportunities, certifications and skill-building activities.
• Assessing opportunities for improvement via inspirational leadership and innovations in IT products and processes

REQUIREMENTS

• Bachelor’s degree (or equivalent) in Information Technology or Computer Science
• Professional certification
• Minimum 10 years of relevant work experience in a managerial role

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description & Requirements

Job description

• Manage the Project Cost, Schedule and Resources.
• Manage and provide updates to customers and stakeholders.
• Ensure the project is delivered on time, within budget, and meet customer expectations.
• Manage project team and work closely with the Technical Manager.

Skill

• Minimum Educational Qualification (& discipline): Diploma or Degree in IT or Engineering Field
• Preferred with at least 2 years of project management experience
• Good people management skill
• Project Management Professional (PMP) or equivalent qualification is an added advantage.

Maestro HR

damien lee tian hong

R1106726

16C8462