Title: ICT HELP DESK SPECIALIST

JD:

• Required skills:Inbound and outbound experience
  Email support experience
  
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Train new and current employees on proper customer service practices

Requirements and skills

· More than 4 years of work experience

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Strong leadership, motivational and people skills

· accept working on weekend an PH

Salary: up to $3600

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Science Park

Job Description:

- Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.

- Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.

- Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.

- Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external.

- Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.

- Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.

- Maintains professionalism in working relationships with team, customers and others within the company.

- Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.

-Ad-hoc tasks/duties assigned by Superior

Job Requirements: Min Diploma/Degree in Supply Chain/Logistics/Business or similar w min 2 yrs of relevant order fulfillment experience, preferably in medical device/pharma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

This opportunity is ideal for the candidate who is looking to work with the top 1% billing client. As a key member of the team, you are highly collaborative, a self-starter, with strong problem-solving ability. Your track record speaks of you as a strategic operator who can get things done timely on brief and on budget.  You are organised, responsible and can work in an agile manner to meet the needs of fast-moving clients.

Key Responsibilities:

PROJECT DEVELOPMENT

• Strategise and ideate content led solutions proactively and in response to brief with the wider team. Work with teams to define best-in-class work quality and empower them to deliver in a way that exceeds our client’s expectations and monitor the overall perception of quality and reporting.
• Be responsible for inciting new briefs across existing and new clients.
• Identify causes and make recommendations to account leadership on how to improve ways of working.

PROJECT MANAGEMENT

• Responsible for the deliverables on assigned projects including brief response, briefing of the project to the third-party partners and client team management through the project to completion at highest level of quality.
• Ensure project revenue are up to date, from quotation to billing.

CONTENT EXPERTISE

• Knowledge of all aspects of our solutions across Insights, Strategy & Consulting, Content Creative & Production, Content Partnerships and Publishing & Distribution and how they apply across all aspects of the consumer journey.
• Continuous development and learning in and around the content space to advise and educate internal and external stakeholders.
• Understand how content is integrated into a media strategy and possess an understanding of social media data and landscape.
• Understand how brand and creative executions are developed into content led solutions and how they deliver on a client’s business objectives.
• Support team to develop case studies at the completion of each project.

Salary: up to $8000

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Kranji

Job Description:

• Partner with the Subject Matter Expert, assist the validation team with gap analysis/risk assessment prior to qualification activities, and where gaps are identified, proposed mitigation plans.

• Participate in validation discrepancy investigations, assist in the review & approval of the discrepancy reports and support associated CAPA closures.

• Review and approve validation documents not limited to protocols and reports.

• Provide support with any validation queries and issues.

• Review and approve routine SOPs, FORMs and any relevant procedures including Manufacturing Batch Records

• Product / Raw Material Release skillset (Review and Release)

• Quality oversight for manufacturing

• GEMBA walk / GMP walk-through

• Revise, review and approval of procedures (SOPs, forms, Manufacturing Batch Records)

Job Requirements: Min Degree in Life Sciences or similar w min 5 yrs of relevant experience in GMP/Pharma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Scope:

• Clinic Nursing duties in Dermatology / Aesthetic Clinic
• Full jobscope will be shared during interview

Requirements:

• Min Diploma in Nursing
• Min 1 to 2 years of any nursing experience

Office hours (5.5days)

$3K to $4.3K (depending on exp)

Interested candidates, please send your updated resume to [email protected]

Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

JOB TITLE: LEARNING AREA LEADER (FRENCH - PRIMARY)

Links to: SLT Link Person

WHO ARE WE?

Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be different in the way we work; and how we teach and learn.

At Nexus, we do things differently. Each member of staff is valued and recognised as a unique individual collaborating as part of a supportive community, to elevate one another with innovative ideas. Our strategies emerge from the collective positive mindsets of our colleagues. You will experience high levels of ownership and empowerment in your role.

JOB DESCRIPTION

A Learning Area Leader provides strategic leadership and vision for the department to align with the school’s overall mission and values. They lead and mentor the teachers in the department, fostering a culture of collaboration, innovation, and professional growth. Learning Area Leaders will teach their subjects or disciplines as required.

ROLE AND RESPONSIBILITIES

In addition to the expectations specified in the Subject / Specialist Teacher Job Description, a Learning Area Leader ensures effective pedagogy across the area. They:

• Develop and maintain a collegial and supportive culture in the curriculum area that encourages innovation
• Contribute to the development of whole school strategic planning and lead the vision for the curriculum area
• Develop, curate and communicate the written, taught and assessed curriculum and ensure these comply with awarding bodies practices
• Ensure learners receive timely and meaningful feedback and track progress effectively
• Lead the development of subject area goals and individual goals through the Teacher Professional Enhancement process (TPE)
• Effectively manage delegated budgets and assets and plan to meet curriculum resource needs
• Engage in new staff appointments and recommend appropriate staffing for each course as part of the timetable process
• Support and evaluate quality of teaching in the subject and address professional learning needs
• Use restorative practice to ensure good classroom behaviour
• Establish effective working relationships with colleagues and parents
• Empower children to be reflective and independent learners.
• Participate in all aspects of school life and support holistic education.
• To perform any other duties as assigned by the management, stakeholders and reporting manager

QUALIFICATIONS AND SKILLS

• A recognised teaching qualification
• Bachelor’s degree (or higher qualification) in Education, or a related field
• Evidence of continued relevant professional development
• Experience working with bilingual and multilingual learners and learners with diverse needs
• At least 2 years of relevant experience in an international school environment where the school curriculum focused on PYP, MYP, IGCSE or IBDP
• Coaching accreditation (preferred)
• Previous leadership experience in a school setting is highly desirable

Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families. Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.

Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.

Whilst every effort has been made to explain the main duties and responsibilities, the role may be revised from time to time.

Interested candidates may apply via https://careers.taylors.edu.my/job-invite/3977/

Search Engine Specialist | SEO | Hybrid WFH | Up to $4.5k | Eunos

• Basic Salary range: (Junior: S$3,600 - 4,200 | Senior: S$4,200 - 4,500)
• 5 days, 10am - 6pm (3 days in office, 2 days WFH)
• Location: Eunos

Job scopes:

• Research and content planning.
• On-page optimization.
• Content creation and review.
• YouTube optimization.
• Link-building.
• Performance monitoring.
• Technical SEO.
• Algorithm updates.

Requirements:

• Bachelor’s degree
• Minimum 2 years of SEO work experience
• Page 1 keyword ranking expertise
• Semrush, HubSpot, WordPress, Google Analytics
• Stock market knowledge (a plus)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

PURPOSE OF JOB

Support the system and network administration for all IT systems thus providing a reliable platform and foundation for all IT business applications. Responsibilities include efficient and effective performance of all server hardware, operating systems, cabling, networks and communication and IT infrastructure.

JOB FUNCTION

• Responsible for Level 2 & 2 IT Infrastructure support, and all aspects of servers, network equipment, backup, network equipment, UPS, servers room equipment and other peripherals which includes implementation, patching, installation, and configuration.
• Administering, maintaining, and managing the computer systems - Operating Systems and Communication Systems.
• Maintains documentation regarding security and service records relating to hardware, software, and IT infrastructure.
• Document, track, and monitor issues in timely manner.
• Support and maintain end users account information including rights, security and systems groups.
• Responsible in managing the data integrity, maintenance and ensure daily data is successfully backup and restore when and there needed.
• Manage and update all IT assets records periodically.
• Maintaining and supporting hardware, software, and operating systems which in line with the goals and standards of the corporation and IT department policies. This includes installing and upgrading OS of server hardware and software.
• Conduct periodic maintenance, audit and compliance for servers, UPS, and network equipment.
• Facilitate and liaison with all outsourced vendors for all application remote support and Move-Add-Change requests.
• Ensuring computer and information security by implementing relevant procedures and standards.
• Periodic update all servers, network devices to latest security patches and firmware. Conduct regular or quarterly servers, network, UPS audit and preventive maintenance.
• Adhere to internal Operational Level Agreements (OLAs) and deliverables.
• Documentation.
• Any other work assigned by Manager.

INTERACTION

Interfaces with end-users, technical support personnel in the corporation and HQ.

JOB SPECIFICATIONS

A diploma or degree holder preferably in Computer studies, Networking or Communications with at least 5 years working experience in the IT industry. Should be a team player and a reliable, responsible, and diligent person that possesses initiative.

• Min. 3 years hand-on experience in administrating Windows Active Directory, Windows Servers, DNS, Office 365 Admin, MS Azure, and other system related issues.
• Min. 2 years hand-on experience in maintaining and troubleshooting network equipment, VPN, and wireless Access point.
• Min. 2 years hand-on experience in managing and configuration of Hyper-V, Microsoft Authenticator, SharePoint, networking and troubleshooting etc.
• Min. 2 years hand-on experience in Virtualization Technology VMware and Hyper-V.
• ITIL with strong emphasis on Incident Management, Problem Management and Change Management
• Preferably holder of MCSA or MSCE, and/with CCNA, and other Management skills.

Doehle Shipmanagement Pte. Ltd., Singapore is seeking to recruit a Marine Superintendent to oversee the nautical operations of the company’s fleet. The successful candidate will be responsible for ensuring safety, environmental compliance and regulatory adherence across the vessels. With a growing fleet of nearly 20 container vessels, the Marine Superintendent will play a key role in maintaining operational efficiency and safety standards. Marine Superintendent Would you like to make a difference with us?

Your tasks and responsibilities:

• Oversee all nautical operations, ensuring regulatory compliance, cargo worthiness, navigational safety, and adherence to ISM, ISO, and QHSE standards.

• Handle cargo-related matters, including stowage, loading, securing, and stability, ensuring compliance with regulations and operational requirements.

• Monitor and approve nautical-related requisitions, assist in creating annual operating budgets, and track OPEX and budget performance alongside the Technical Superintendent.

• Liaise with classification societies, flag states, and regulatory bodies to ensure compliance, handling inspections, surveys, and any deficiencies promptly. Travelling to visit ships is part of your job scope.

• Brief, debrief, and appraise the Master and Chief Officer, identify training needs, and provide guidance on navigational and cargorelated matters.

• Handle insurance claims, conduct damage surveys, ensure timely recovery of receivables, monitor dry-docking specifications, and ensure the functionality of vessel communication systems in coordination with Fleet-IT.

Preferable qualifications and requirements:

• Proven experience as a Master Mariner or Chief Officer on Container and Bulk Carrier vessels, with strong operational and leadership capabilities.

• Familiarity with vetting processes, including Rightship and related maritime compliance requirements.

• Certified as a DPA, CSO, and Internal Auditor for ISM, ISPS, MLC, and other relevant maritime standards.

• Sound knowledge of ISM, ISPS, MLC, ISO 9001, 14001, 45001 standards

• Ability to apply analytical and critical thinking to ensure compliance, safety, and efficiency in maritime operations.

• Fluent in both written and spoken Business English, with excellent interpersonal, communication, and listening skills for effective interaction across departments and vessels.

What we offer you:

A modern working environment in a central office location (CBD) with a dynamic team spirit. a family-owned shipping company grown with traditions over more than six decades and with different generations of the family members involved in the future growth of the business. a challenging and varied job with a lot of (personal) responsibility. Be part of building structures with a new, motivated & growing team. an attractive salary package with comprehensive Health Insurance

Position Summary:
We are seeking a dedicated and customer-focused Service Desk Agent to provide 1st Level IT Support to users. The role involves managing incidents and queries via phone and remote-control tools, ensuring professional and timely resolutions.

Key Responsibilities:

• Deliver First Call Resolution (FCR) technical support via phone and email, responding promptly to calls and queries.
• Perform initial troubleshooting of reported incidents and escalate unresolved issues to 2nd level support as per guidelines.
• Provide regular updates to customers on the status of their issues, ensuring adherence to Service Level Agreements (SLAs).
• Maintain ownership of reported cases, following up until closure and documenting accurate, complete details.
• Manage customer expectations effectively and notify the Team Lead of any unusual surges in specific types of calls.
• Classify and prioritize incidents, tracking resolution progress and providing follow-up updates.

Ideal Candidate Should Have:

• Strong communication and interpersonal skills.
• A proactive and solution-oriented approach to problem-solving.
• Basic technical knowledge of IT systems and troubleshooting methods.
• The ability to work effectively under pressure and manage multiple priorities.

Job Title: Senior Consultant, IT PMO Support (JP Speaking)

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.


Responsibilities:

• Provide PMO support for the core banking system project for our financial services client.
• Formulate and execute communication-related rules and mechanisms to ensure effective collaboration between the Japan headquarters and the Singapore branch.
• Define and implement reporting standards and methods for tracking project progress and deliverables.
• Create and manage task management frameworks, including the master schedule and Work Breakdown Structure (WBS).
• Oversee issue, risk, and To-Do management to ensure timely resolution and follow-up.

Requirements:

• Min. Bachelor’s Degree in IT or any relevant field.
• Min. of 8 years of relevant working experience in IT PMO support.
• Experience working in the IT department at a Japanese bank.
• Proven experience as a communication hub between Japan headquarters and non-Japan branches (e.g., Singapore or other regions).
• Possess strong business communication skills in both English and Japanese languages (to liaise with Japanese speaking stakeholders and clients).
• Team-oriented with the ability to handle conflicts and negotiation scenarios.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Role: IT Delivery Lead (Banking / 6 month contract)

• Manage backlog and stakeholders, with a clear understanding of the delivery and its ROI to prioritize work clearly for the cross-functional team to deliver together.
• Gather detailed requirements from business leads for analysis, collaborate with stakeholders for UI sign-off CJ, data requirements, copytext, notification templates, and review for error scenarios.
• Work closely with development to clarify requirements, ensure priorities are clear, and provide SME knowledge where required.
• Create the release plan with the scrum master, including details on UAT, testing strategy, coverage, and entry and exit criteria to the implementation approach.
• Manage sprint activities from sprint grooming, prioritization, refinement, demo, and related ceremonies.
• Oversee delivery execution from QA resourcing, quality, sprint demo, status reporting from velocity to aging tickets, and escalation where required.
• Manage allocated testing budget.
• Provide UAT sign-off against agreed exit criteria and track agreed open items.
• Prepare Go Live plan, soliciting for LV support, and arrange for KT to touchpoint and BAU support.
• Support Go Live implementation and post-production issues from troubleshooting and investigation.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

IT Business Partner Responsibilities:

• Manage the duty roster of staff supporting the IT needs of the department cluster, ensuring timely and effective service delivery.
• Ensure service requests are appropriately followed up on and resolved by the relevant service teams.
• Proactively engage with business users to address issues, gather feedback, and escalate matters as needed to ensure prompt resolution.
• Collaborate with the Central IT team and Subject Matter Experts (SMEs) to provide expert guidance on IT policies, operations, compliance, and other related topics.
• Lead the resolution of critical incidents affecting IT service delivery, driving prompt actions to restore services and minimize disruptions.
• Set priorities for IT operations, support activities, initiatives, and incident resolution, ensuring alignment with business needs.
• Continuously assess and streamline processes to improve operational efficiency and enhance user experience.
• Monitor the performance of the NUS IT team and vendors, tracking KPIs and service level agreements (SLAs).
• Ensure compliance with regulatory and organizational policies regarding infrastructure systems, platforms, data, and databases.
• Contribute to IT operations and support strategy planning, advising on best practices and future needs.
• Lead and manage the audit response process, ensuring timely closure of audit findings and implementing corrective actions as necessary.

Qualifications:

1. University degree in Computer Science, Information Systems, Computer Engineering, or a related discipline.
2. 8+ years of hands-on IT experience, with a focus on systems administration, virtualization, network and firewall management, web server technologies, and security operations.
3. 3+ years of experience providing infrastructure solutions, with a proven ability to deliver successful projects.
4. Strong knowledge of operational and security frameworks, with hands-on expertise in best practices like ITIL and ISO 27001.
5. Proficient technical experience in one or more of the following:Linux/Windows operating system administration
   Microsoft Windows Clustering and Active Directory
   Security and operational tools such as HCL BigFix, Trend Micro Vision One, and Splunk
   VMware virtualization, public cloud platforms (Azure, AWS)
6. Strong analytical skills with keen attention to detail, able to dig into complex issues and find solutions.
7. Demonstrated problem-solving abilities and the ability to think critically under pressure.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities:

• Provide user assistance and support.
• Install, set up, and maintain desktop operating systems and software applications.
• Perform basic administration of Windows Server (2012/2016/2019).
• Manage basic administrative tasks in Microsoft 365.

Requirements:

• Basic networking skills
• Good communication skills
• Able to work independently and as a team
• Experience with Window Desktop OS
• Basic experience with Window Server OS
• Basic experience with Microsoft 365

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

The Senior Director IT is responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the digital ecosystem in which we operate. The individual is responsible for identifying, evaluating and reporting on legal and regulatory, compliance, IT and cybersecurity risk to information assets, while supporting and advancing business objectives.

Description

Establish Governance and Build Knowledge

• Facilitate an information security governance structure through the implementation of a hierarchical governance program, including the formation of an information security steering committee or advisory board.
• Provide regular reporting on the current status of the information security program to enterprise risk teams and senior business leaders
• Work with the vendor management office to ensure that information security requirements are included in contracts by liaising with vendor management and procurement organizations.
• Create and manage a targeted information security awareness training program for all employees, contractors and approved system users, and establish metrics to measure the effectiveness of this security training program for the different audiences.
• Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management.
• Provide clear risk mitigating directives for projects with components in IT, including the mandatory application of controls.

Develop the Frameworks

• Develop and enhance an up-to-date information security management framework based on one of the following: International Organization for Standardization (ISO) 2700X, ITIL, ENISA, ISA-62443, COBIT/Risk IT and National Institute of Standards and Technology (NIST) Cybersecurity Framework.
• Create and manage a unified and flexible control framework to integrate and normalize the wide variety and ever-changing requirements resulting from global laws, standards and regulations.
• Develop and maintain a document framework of continuously up-to-date information security policies, standards and guidelines. Oversee the approval and publication of these information security policies and practices.
• Create a framework for roles and responsibilities with regard to information ownership, classification, accountability and protection of information assets.
• Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the information security, and review it with stakeholders at the executive and board levels.

Architecture/Engineering Support

• Work with IT staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software.
• Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.
• Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software, and analyze its impact on the existing environment; provide technical and managerial expertise for the administration of security tools.
• Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements; liaise with IT management to align existing technical installed base and skills with future architectural requirements.

Operational Execution

• Coordinate, measure and report on the technical aspects of security management.
• Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements.
• Manage and coordinate operational components of incident management, including detection, response and reporting.
• Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations.
• Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.
• Manage security projects and provide expert guidance on security matters for other IT projects.
• Assist and guide the disaster recovery planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans.
• Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.
• Design, coordinate and oversee security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identified risks.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or related discipline required.
• Master’s Degree in a related field is preferred.
• Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials

Experiences

• A minimum of ten years of IT experience, with seven years in an information security role and at least five years in a managerial capacity is required.
• Experience working with legal, audit and compliance staff is preferred.
• Experience developing and maintaining policies, procedures, standards and guidelines is required.
• Familiarity with applicable legal and regulatory requirements, including, but not limited to, the U.S. Sarbanes-Oxley Act, the U.S. Health Insurance Portability and Accountability Act (HIPAA), the European Union Privacy Directive, and the Japanese Financial Instruments and Exchange Law ("J-SOX").

Skill Sets

• Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives
• Project management skills: financial/budget management, scheduling and resource management
• Ability to lead and motivate the information security team to achieve tactical and strategic goals, even when only "dotted line" reporting lines exist
• A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital
• Excellent communication, interpersonal and collaborative skills. Experience working with a multi-continent technical team preferred
• High degree of initiative, dependability and ability to work with little supervision while being resilient to change

Technical Competencies

• Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks
• An understanding of operating system internals and network protocols.
• Familiarity with the principles of cryptography and cryptanalysis.
• Experience in application technology security testing (white box, black box and code review).
• Experience in system technology security testing (vulnerability scanning and penetration testing).

• 2-year contract with completion bonus for each year.
• More than 3 years of hands-on experience in system analysis and development.
• Must be able to develop and fix bugs in .NET, C#, Angular JS, SQL.

As a Senior System Analyst, your role is to analyze, design, maintain, and improve existing applications and integrated systems that support business operations. You will work closely with business processes, identify system needs, and propose solutions to meet new requirements across various entities.

Job Description

• Gather business requirements from process owners and users.
• Convert business requirements into technical specifications for new project and change requests.
• Diagnose the root cause of application issues and implement solutions
• Provide ongoing support and enhancement.
• Collaborate with other project/ IT teams and manage application system activities

Requirements

• Degree in computer science or related discipline from a recognized university.
• More than 3 years of recent hands-on experience in system analysis and development.
• Experience in both web-based and windows-based application.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.
• Experience in Azure DevOps.
• Experience in the shipping industry is preferred, but not required.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuas / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600-$2,800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity

Have exposure to a diverse range of Treatments for Face, Body, Skin, Slimming, etc

To manage the company customer service, consultants and beauticians. To manage day-to-day outlet sales and operational readiness at all times. Accountable for the overall performance of outlets

Identify the needs and extend professional beauty advice and solutions to customer, provide professional skin, body analysis and recommend suitable range of aesthetic treatments and products to customer

Conduct sales pitch to customer and convert them into long-term customer and provide exceptional customer experience and maintaining high level of service standards

Achieve and exceed sales targets, keep abreast on beauty treatments, procedures, technology and up-to-date developments in the beauty industry

Motivate, built-up good and positive team relationship and evaluating employee performance, provide feedback and coaching as required

Promoting the company’s Beauty services and products to customer, maintain a good after-sales relationship with customer and see that their inquiries are managed promptly, engage and establish relationships with customer from the daily-assigned pool of leads

Have exposure to a diverse range of Treatments for Face, Body, Skin, Slimming, etc

To manage the company customer service, consultants and beauticians. To manage day-to-day outlet sales and operational readiness at all times. Accountable for the overall performance of outlets

Identify the needs and extend professional beauty advice and solutions to customer, provide professional skin, body analysis and recommend suitable range of aesthetic treatments and products to customer

Conduct sales pitch to customer and convert them into long-term customer and provide exceptional customer experience and maintaining high level of service standards

Achieve and exceed sales targets, keep abreast on beauty treatments, procedures, technology and up-to-date developments in the beauty industry

Motivate, built-up good and positive team relationship and evaluating employee performance, provide feedback and coaching as required

Promoting the company’s Beauty services and products to customer, maintain a good after-sales relationship with customer and see that their inquiries are managed promptly, engage and establish relationships with customer from the daily-assigned pool of leads

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Role

The Accounts Receivable Specialist key responsibilities include collection of outstanding invoices, resolving customer disputes and invoice discrepancies, obtaining scheduled payment dates, prompt reconciliation of accounts, and reporting. This position works closely with the finance team and reports to the Regional Assistant Controller.

This opportunity will appeal to someone who thrives in the fast paced, growing company and enjoys the challenges of developing a solid corporate foundation. As the organisation grows, so will the demands of this position. The ideal candidate is a hands-on strategic individual who is happy to roll-up their sleeves and move between responsibility levels. You must be able to work well independently as well as in a highly collaborative team environment.

Responsibilities – (APJ)

Customer Invoices and Collection

· Communicate with customers to obtain collections in a timely manner

· Track account details for non-payments, delayed payments or other irregularities

· Collect outstanding from customers in Indonesia and India billed via Kofax Inc (HQ)

· Resolve invoicing disputes and customer discrepancies

· Liaising with Order Fulfilment team on invoice uploaded to portal

· Maintain a copy of sales tax invoices generated by Order Fulfilment team

· Arrange to send out hard copies of Tax Invoice upon customer request

· Co-ordinate invoice supporting document, i.e. JCT

Reporting and reconciliation

· Reconcile customer accounts

· Preparation of monthly AR aging, 90 days and Bad Debt reports

· Prepare or reconcile quarterly commission clawback report

· Prepare invoice completeness check and invoice filing

· Provide sales tax reconciliation to GL team for GST/CT filing

· Monthly cashflow collection projection and analysis

Customer Tax Related

· Check invoices to ensure tax is applied correctly, such as Service Tax in Malaysia

· Help with providing tax form and certificate of residence

· Follow up with the customer for the withholding tax (WHT) receipt

Others

· Prepare customer credit limit requests for approval, as required and annually

· Liaise with global on global customer credit limit setup

· Adhere to company credit and collection standards and policies

· Update customers’ credit limit setup in ERP system

· Monitor customers’ credit hold in ERP system

· Generate and distribute customer monthly statement of accounts

· Check AR generic emails and action as required

· Support global and APJ financial auditing

· Participate and provide information for customer tenders

· Provide information for vendor onboarding

· Adhoc AR, invoice and customer related enquiries or reporting requests.

Requirement

· Degree holder in Accounting, Finance or higher

· 2 – 5 years accounts receivable, credit and collection, experience

· Experience in accounting system (e.g. Oracle or NetSuite), Microsoft Excel & Word

· Knowledge of general accounting procedures

· Ability to organise and prioritise work

· Attention to detail and accuracy

· Excellent IT user skills

· Excellent communication and interpersonal skills, including written communication

· Ability to work effectively in a team environment, as well as independently

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience, and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description

• Develop, validate and perform bioassays and bioanalytical assays in compliance with FDA/EMA and GLP guidelines
• Refine current method in response to changing requirements of drug development
• Prepare study plan and study data of assays performed
• Analyse and present data/results
• Document work, results, analyses and findings in laboratory notebooks or study folders as appropriate according to workflow
• Draft SOPs and study reports
• Perform literature review for various drug pipelines and assays as required
• Meet project milestones with set quality
• Ensure scientific integrity of studies conducted and reports submitted

Requirements

• BSc or MSc in biomedical science, life science or equivalent
• Prior research and development experience are required
• Proficient in mammalian cell culture and aseptic techniques is a must
• Experience in ligand binding assays mainly ELISA, cell-based assays, SDS-PAGE, western blot and reporter assays is highly desirable
• Good knowledge of cell based (potency) or ligand binding assays required in drug development process
• Proficient with office software (MS office, Teams), and familiar with statistical tools (Graphpad Prism, XLSTAT or PLA)
• Knowledge of bioassays, bioanalytics and its method validation, GLP and ISO17025 is a plus
• Good written and verbal communication skills
• Superior problem solving and troubleshooting skills, attention to details
• Good interpersonal skills