Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Project Engineer (IT)
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am to 6 pm)
• Salary Package: Up to SGD 3500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Set up equipment for various systems and conduct testing and commissioning.
• Install electronic systems, including cabling and storage devices.
• Perform troubleshooting, repairs, and preventative maintenance on electronic systems.
• Manage projects and follow up with clients.
• Provide onsite support to diagnose and resolve technical issues.

APPLY NOW!!!

• Min. Diploma in IT or Engineering field
• Min. 1 year of working experience in Project Management or related field
• Familiar with Windows, Word, PowerPoint, Excel, and Access

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66287 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description:

• We are seeking a highly skilled Business Consultant to drive product innovation and system enhancements for large-scale digital transformation projects.
• Good in mobile application and web platform development, client engagement, and endto-end project delivery.
• Also, able to assist in any other ad-hoc duties as assigned by supervisor

Requirements:

• Proven experience delivering large-scale mobile and web app projects.
• Strong understanding of loyalty programs, customer engagement platforms, and business process automation.
• Excellent stakeholder management and ability to conduct client-facing workshops.
• Familiarity with solution architecture, software development lifecycles (SDLC), and agile methodologies.
• Experience integrating with third-party payment gateways and business partners.
• Strong analytical mindset with the ability to translate business needs into technical requirements.
• Good to have domain exposure in projects in the retail, real estate, or loyalty sectors.
• Good to have background in offshore collaboration with large distributed teams.
• Knowledge of rules engines, gamification strategies, and customer engagement tools.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

Recruit Express Pte Ltd

UEN: 199601303W

EA Licence No: 99C4599

Job Summary

We are looking for a dedicated and detail-oriented Project Coordinator who will assist in managing multiple IT projects in a banking environment.

Mandatory Skill-set

• Degree in Computer Science, Information Technology or related field;
• At least 2 years of working experience as a IT project manager;
• With initiatives and experience in driving project schedule and timeline in the banking industry;
• Detail-oriented approach in handling tasks;
• Strong organizational and time management skills;
• Ability to work effectively both independently and as part of a collaborative team;
• Capacity to adapt to changing priorities and work in a fast-paced environment;
• Proficient in Microsoft Office and Project so as to manage project related task, track and trace project schedule with the tools;
• Possess excellent verbal and written communication and interpersonal skills.

Desired Skill-set

• Has a PMP certification.

Responsibilities

• Responsible for managing Information Technology (IT) Application Technology project for Retail / Consumer Banking;
• Co-ordinate and manage related vendor and stakeholders in accomplishing project goals and assure delivery of project on time, within budget and achieve project scope.
• Responsible for project planning & execution and managing scope due to any new information and/or changes to initial assumptions, including implications for project time, cost, quality and risk;
• Develop timelines, track project progress and monitor work plan execution;
• Involved in Scheduling relevant Project meetings, take notes and prepare the MoM;
• Support the different testing cycles, analyze the results and submit observations to the Project Manager;
• Ensure that all Project work is carried out as per the defined program and enterprise methodologies and processes;
• Create all Project related documentation and participate in Project Steering Committee (PSC) project related walkthroughs;
• Prepare all Project related reports and highlight risk and issues impacting the project to the Project Manager.
• Work with the bank's procurement process team in raising work order/SOW and contract management and manage the invoicing and payments process.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interview.

1.The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.

2.The Candidate shall have at least two (2) years of working experience in the IT or Infocomm

industry, with exposure to end-to-end software development lifecycle (SDLC). Experience

with implementation in Singapore is preferred.

3. The Candidate main role is to assist project manager and to complement his/her responsibilities.

4 The Candidate is to be proficient in information gathering and reporting that include:

4.1 Compile and organise project-related information

4.2 Schedule and organise meetings with stakeholders and vendor

4.3 Prepare agendas and take detailed minutes

4.4 Follow up on action items from meetings

4.5 Prepare regular status reports for the project manager

5. The Candidate is to have competency in Project Management tracking tools such as

Confluence, Jira.

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Summary

• This role requires a strategic thinker with a proven track record in sales leadership within the IT services sector, capable of driving significant revenue growth and managing high-value portfolios.
• Sole contributor role
• Attractive remuneration package with commission.

Responsibilities:

• Establish and maintain relationships with key stakeholders, including C-level executives, business unit leaders, and senior management, to enhance visibility and foster collaboration.
• Develop and implement annual sales plans that align with the company's strategic objectives.
• Collaborate with executive management to identify and capitalize on internal and external opportunities.
• Define and execute strategies that support the company's vision and leadership.
• Ensure that communications are coordinated and support sales plan objectives.
• Prioritize and drive sales strategies across multiple teams and phases to ensure alignment with business objectives.
• Implement and manage multiple channel selling strategies, recommending improvements based on market research and competitor analysis.

Requirements:

• Minimum of 15 years in selling IT services in Singapore.
• Experience managing a portfolio of USD 30 million and above.
• Proven track record in securing single large deals (Total Contract Value) of USD 20 million and above.
• Experience working for large IT services companies.
• Ability to determine gross-profit plans by implementing marketing strategies and analyzing trends and results.
• Proficiency in establishing sales objectives by forecasting and developing annual sales quotas and projecting expected sales volumes.
• Capability to maintain sales volume by tracking changing trends, economic indicators, competitors, and supply and demand.
• Commitment to maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Ability to contribute to team efforts by accomplishing related results; however, this is an individual contributor role aimed at achieving personal sales targets.
• Demonstrated proficiency in managing extensive insurance client portfolios, fostering robust customer relationships, and driving significant revenue growth.
• Willingness to undertake 50-60% business travel to Asia-Pacific countries.

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Key Responsibilities:

Risk Management & Controls:

• Develop a strong understanding of the bank's Enterprise Risk Management Framework.
• Collaborate with Risk and Compliance to identify, assess, and resolve risks, issues, and control gaps promptly.
• Conduct risk assessments and ensure control tests (CST/KCI) are relevant, timely, and well-documented.
• Analyze root causes for exceptions and implement action plans to prevent recurrence.
• Prepare accurate risk reports and contribute to risk forums.

Incident & Complaint Management:

• Investigate incidents, perform root cause analysis, and develop action plans to mitigate future risks.
• Assess residual risks, document incidents, and ensure accurate and timely reporting.
• Conduct trend analysis on operational losses, incidents, and regulatory breaches to address recurring issues.
  

Audit & Regulatory Inspections:

• Oversee audits and inspections to ensure factual observations and effective action plans.
• Monitor and validate remediation progress for audit findings and ensure root causes are addressed.
• Review audit findings and ensure timely resolution of identified issues.
  

Risk Governance Initiatives:

• Drive risk awareness programs and governance initiatives within the business unit.
• Support account reconciliation migration activities and regulatory resolution planning.
• Enhance staff awareness of risk management and strengthen the overall risk culture.
  

Requirements

• Bachelor’s degree with at least 4 years of experience, preferably in Big 4 audit or IT audit.
• Certified Information Systems Auditor (CISA) qualification is preferred.
• Strong background in risk management and controls, including IT application controls design and testing.
• In-depth understanding of banking operations, technology, regulatory frameworks, and retail banking products, especially digital processes.
• Good understanding of technology, system design, and development concepts.
• Passion for streamlining processes and driving continuous improvement.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract (Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
• Before onboarding there is a 8-10 weeks lead time for pre employment checks after successful interview

Job Responsibilities

• Develop IT department’s goals, objectives and strategy to meet the bank’s business priorities and missions.
• Establish a business plan and strategy and drive plans toward set goals and objectives.
• Develop and drive KPI targets & Balance Scorecard and assess performance against set targets.
• Develop and drive Administration Centre of Excellence (CoE) to optimise administration work in business, IT planning and development of life cycle such as staff management, invoice management etc.
• Develop and lead the centralisation of procurement processes and implementation of IT & Development Program.
• Develop and maintain a structured management reporting framework.
• Develop and implement a structured resource management framework for HR and budgetary sustainability and adequacy.
• Develop and enhance financial management processes, workflows and automation initiatives to optimise efficiency and effectiveness.
• Manage the department’s financial, budget and tax management (CAPEX and OPEX) in Singapore and APAC countries.
• Gatekeeper in ensuring adhering to prevailing Financial, Taxation, head office policies, guidelines and operating processes.
• Prepare, gather and analyse data (external and internal) to develop comprehensive financial, operational and project reports for senior management’s review and decision making.

​​​​​​​Job Requirements

• Master’s or bachelor’s degree in Computer Science, Management Information Science, Commerce, Business Administration, Banking & Finance or equivalent.
• Minimum 7 years of working experience within the financial industry or banking industry, preferably in the Technology and/or Digital department.
• Experience in establishing and driving Business Management support for Technology department in the Asia Pacific region.
• Proven track record in planning and coordinating with businesses and IT teams in establishing IT strategy and providing regular tracking and reporting.
• Good knowledge and experience in managing IT financials, budgets and resources covering CAPEX and OPEX, cost management and optimisation. Ability to effectively control CAPEX spending and progressively reduce OPEX expenses.
• Strong understanding of Banking Technology function and experienced in working with virtual teams in the Asia Pacific region.
• Familiar in Project Life Cycle and System Development Life Cycle framework.
• Good understanding of MAS guidelines and Banking Act is an added advantage.
• Prior experience in establishing training and development framework for IT preferred.
• Ability to work in a fast-paced technical and business environment and multi-task whilst delivering high quality solutions.
• Adept at working in a matrix organization to drive operational and strategic objectives.
• Excellent communication, influencing and negotiation skills.
• Strong analytical and problem-solving skills; and detailed oriented.
• Strong innovative mentality and mindset.
• Work location: One@ChangiCity

We are looking for a motivated IT Infrastructure Intern to join our team. This role offers hands-on experience with Windows administration, Active Directory, and Linux, while supporting day-to-day IT operations. You'll work closely with our System Engineers on various tasks and projects, including user administration, system troubleshooting, and documentation. This is an excellent opportunity to grow your skills in a real-world IT environment.

Key Responsibilities:

• Assist with Windows server and desktop management, ensuring performance and security.

• Help manage Active Directory user accounts and permissions.

• Support Linux and Windows system administration tasks for projects.

• Assist with user onboarding/offboarding and access management.

• Help deploy and update Windows operating systems.

• Troubleshoot end-user hardware, software, and network issues.

• Contribute to system documentation and technical procedures.

• Work on special projects alongside the engineering team.

Job Requirements

• Currently pursuing diploma in Business Information Systems, Information Technology or equivalent.

• Basic knowledge of Windows operating systems and Active Directory.

• Willingness to learn Linux and IT infrastructure concepts.

• Strong problem-solving and communication skills.

• Bonus: Experience with home labs, personal projects, or certifications (e.g., CompTIA, Microsoft, Linux).

• Training will be provided for this role

Responsbilities

• Review and analyze system specifications and requirements.
• Develop and document detailed test plans, test cases, and test scripts.
• Perform manual testing on web, mobile, and desktop applications to identify defects and areas of improvement.
• Execute different types of testing including functional, integration, system, regression, smoke, sanity, and exploratory testing.
• Validate user interfaces (UI), workflows, and overall usability. Identify, document, and track defects using bug-tracking tools (e.g., JIRA, Bugzilla, Zephyr,etc.)
• Work closely with developers to reproduce bugs, provide steps to reproduce, and verify fixes.
• Collaborate with developers, product owners, and designers to ensure proper test coverage and seamless product delivery.
• Provide feedback on product design and feature improvements from a user perspective.
• Participate in team meetings and contribute to discussions on product quality and improvement.
• Prepare test data for different test scenarios and ensure consistency throughout testing phases.
• Verify and validate data integrity in database testing.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (or equivalent practical experience).
• 3+ years of experience in manual testing.
• Familiarity with different testing methodologies (Agile, Waterfall, etc.).
• Hands-on experience with testing web, mobile, and/or desktop applications.
• Knowledge of SQL queries for backend/database testing.
• Strong understanding of software development lifecycle (SDLC) and testing lifecycle (STLC).
• Proficiency in writing clear, concise, and comprehensive test cases.
• Experience with bug tracking systems (e.g., JIRA, Redmine, etc.).
• Knowledge of automated testing tools and frameworks (though this is a manual tester role, familiarity with automation is a plus).
• Experience with API testing using tools like Postman.
• Understanding of performance and load testing concepts.
• Experience in working with CI/CD pipelines.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

We are seeking a dynamic IT Project Manager/Business Analyst to lead the development and deployment of a new healthcare IT product. The ideal candidate will have a blend of technical expertise, project management capabilities, and a knack for stakeholder engagement. This role requires a hands-on approach to managing the project lifecycle, ensuring seamless collaboration between technical and business teams while contributing to coding and development tasks.

Key Responsibilities

Requirements Gathering & Analysis:

• Collaborate with stakeholders to define and document detailed business and technical requirements for the new product.
• Translate business requirements into technical for the development team
• Identify risks and technical challenges at the requirements stage to plan mitigation
• Estimate effort and plan timeline for delivery to propose to the program director

Stakeholder Management:

• Act as the primary point of contact between technical teams and business stakeholders, ensuring alignment of technical deliverables with business objectives.

Development & Coding:

• Contribute technical expertise, particularly in coding with Python and object-oriented programming languages such as Java.
• Leverage full stack development skills to support technical teams during critical project phases.

UI/UX Contribution:

• Provide input into user interface design to ensure it meets user needs and aligns with the product's functionality.

Quality Assurance:

• Lead quality assurance processes, including test case development, to ensure a high-quality product launch.

Problem Solving:

• Tackle project challenges proactively by identifying root causes and delivering practical solutions under tight deadlines.

Communication & Collaboration:

• Clearly articulate complex technical concepts to non-technical stakeholders and present updates to diverse audiences.
• Work closely with cross-functional and geographically distributed teams to achieve project objectives.

Your Profile

Experience:

• At least 3 years managing large-scale IT projects, preferably involving new product development and deployment.

Technical Skills:

• Proficiency in Python and object-oriented programming (e.g., Java).
• Experience in full stack development.
• Familiarity with UI/UX design principles.
• Solid understanding of quality assurance processes.
• Agile development experience.

Soft Skills:

• Strong problem-solving and critical-thinking abilities.
• Ability to convey technical concepts to non-technical audiences.
• Excellent communication, presentation, and interpersonal skills.
• High tolerance for stress and adaptability to dynamic environments.

Preferred Attributes:

• Independent and proactive problem solver.
• Highly organized with exceptional prioritization skills.
• Experience working within cross-functional and distributed teams.

Our Client

Mid-sized bank

Location

Central (CBD)

Highlights

1. Near MRT Station and 2 minutes walk from affordable F&B
2. Excellent work culture and management
3. basic benefits and completion bonus

Responsibilities

• Oversee the bank's core IT infrastructure, including servers, storage, network, and data centers.
• Manage and maintain critical systems such as core banking, financial transaction systems, and business applications.
• Troubleshoot and manage incidents related to infrastructure components to minimize downtime.
• Develop and maintain disaster recovery (DR) plans and ensure that the infrastructure is resilient and can recover from failures with minimal impact.
• Security administration and documentation of all application programs.
• Vendor management.
• set-up and run UAT testings.

Job Requirements

• At least 6 years of experience in banking IT role.
• Experience in providing first level support for end-user computing.
• Expert knowledge in Microsoft operating systems, MobileIron, Antivirus softwares, Video conference solution, ManageEngine and VPN.

Interested Applicants, please click on Apply NOW.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

Job Summary

We are looking for highly motivated IT Project Manager with a deep understanding of compliance, regulatory frameworks, and financial crime detection systems. Responsible for ensuring that all technology projects related to AML/CFT are delivered on time, within scope, and in compliance with relevant regulations.

Mandatory Skill-set

• Bachelor's degree in Information Technology, Computer Science, Finance, Business Administration, or a related field;
• Has 10-15 years of work experience in Banking industry;
• 5+ years of experience in project management, with a focus on IT systems related to financial compliance, risk management, or AML/CFT;
• Strong understanding of AML/CFT regulations and frameworks, including FATF, OFAC, and local regulatory bodies;
• Proven experience in managing large, complex IT projects in a financial institution or similar regulated environment;
• Experience with AML/CFT systems and technologies, including transaction monitoring software, sanctions screening, and customer due diligence platforms;
• Strong project management skills, including proficiency with project management tools (e.g., MS Project, JIRA and others);
• Possess excellent communication and interpersonal skills, with the ability to interact effectively with both technical teams and business stakeholders;
• Knowledge of regulatory requirements and industry standards related to AML/CFT;
• Experience in vendor management and contract negotiations.

Desired Skill-set

• Relevant certifications (e.g., PMP, ITIL, CISA, or similar);
• Experience in data migration & reconciliation and data analytics.

Responsibilities

• Lead and manage IT projects focusing on AML/CFT compliance within the organization;
• Oversee the full project lifecycle, from initiation to completion, ensuring proper documentation and communication at every stage;
• Has experience in transaction monitoring in AML/CFT System;
• Manage the integration of AML/CFT software solutions (e.g., transaction monitoring systems, screening tools) with existing banking or financial institution system;
• Work closely with IT teams to ensure systems meet regulatory requirements and are capable of detecting suspicious activities effectively;
• Act as the primary point of contact between the technical teams and the business units;
• Oversee data migration, testing, and troubleshooting for AML/CFT-related projects;
• Identify potential project risks related to AML/CFT system design, implementation, and maintenance;
• Oversee the testing phases of AML/CFT software to ensure functionality, accuracy, and performance;
• Coordinate user acceptance testing (UAT) and ensure effective feedback loops with end-users;
• Collaborate with third-party vendors and service providers to evaluate, select, and manage AML/CFT solutions;
• Provide post-implementation support, including troubleshooting, maintenance, and system updates.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy

Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Location: Ang Mo Kio

Responsibilities

• Lead and provide direction to teams. Explore emerging technologies and industry trends. Identify new technologies that can drive innovation and competitive advantage
• Build and maintain technology roadmap to meet business needs
• Ensure that all technology systems comply with industry regulations and standards.
• Serve as a key point of contact for technology-related matters
• Providing updates to senior leadership and stakeholders on progress, challenges, and opportunities.

Requirements

• Bachelor or Masters in Computer Science, Engineering or equivalent work experiences
• 8-10 years of relevant experience in technology leadership roles
• Experience in Generative AI, Large Language Models or other emerging technologies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

About EVO
A leading IT Solutions and outsourcing service provider in Southeast Asia market, assisting clients to achieve their business objectives by successfully outsourcing their non-core business processes and functions in the areas of technology. EVO Business Consulting offers the entire spectrum of services across business models in the technical space.

Job Overview
We are looking for motivated individuals to join our team as Junior IT Recruiters for a 180-degree recruitment role. In this role, you will focus on candidate sourcing, screening, and management, playing a vital part in fulfilling our clients’ talent needs in the IT sector.

We welcome individuals who are eager to learn, regardless of prior experience, and provide a collaborative environment for growth in the recruitment industry.

Key Responsibilities:

• Candidate Sourcing: Use job boards, social media, referrals, and other channels to identify and attract suitable candidates for IT roles.
• Screening and Shortlisting: Evaluate resumes, conduct initial interviews, and assess candidates’ suitability based on job requirements.
• Candidate Engagement: Build strong relationships with candidates to guide them through the recruitment process and provide a positive experience.
• Job Posting: Craft and post job advertisements on various platforms to attract diverse talent pools.
• Database Management: Maintain accurate and organized records of recruitment activities and candidate pipelines.
• Collaboration: Work closely with account managers and the client-facing team to align recruitment strategies with client needs.
• Market Research: Stay informed about IT industry trends to better understand client and candidate requirements.

Who We’re Looking For

• Education: Diploma or degree in any discipline.
• Experience: No prior experience required, though exposure to recruitment or IT is a plus.
• Skills: Strong communication and interpersonal skills, with an eagerness to learn.
• Attributes: Proactive, detail-oriented, and organized, with the ability to work effectively in a fast-paced environment.
• Technology: Basic proficiency in Microsoft Office; familiarity with recruitment platforms and tools is a bonus.

What We Offer

• Prime work location in Raffles Place, easily accessible via public transport.
• Inclusive and supportive team culture.
• Training and development opportunities to build your career in IT recruitment.
• Exposure to a fast-growing sector in the IT and outsourcing industry.

How to Apply
Interested applicants are encouraged to apply by sending your updated resume to [email protected], with the subject line: Application for Junior IT Recruiter (180 Recruitment).

EVO is committed to fair employment practices.
We value diversity and inclusion and do not discriminate based on age, race, gender, religion, marital status, or disability. All applications will be considered based on merit and alignment with job requirements.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Responsibilities

• To be proficient in information gathering and reporting
• Assist Project manager, compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor, prepare agendas, prepare regular status reports for the project manager
• Maintain and organise all project-related documents including minutes of meetings
• Create and update project documentation
• Proficient in stakeholder communications, timeline and milestones tracking
• Proficient in quality control support and change request management
• Help manage the user acceptance testing (UAT) process
• Responsible to ensure all the applications systems remain in good working order.
• To interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
• Besides application support, the Candidate is also expected to make some code changes/enhancements that arise from service requests.
• The Candidate will follow the technical standards and update the necessary documentation.
• To take on support of new application systems when they become operational.
• To assist users and answer queries regarding the supported operational systems.
• Report to the Project Manager in tracking and managing the project timelines and resources

Requirements

• At least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC).
• Effective communications skills to interact and coordinate with end-users.
• Working experience in Microsoft applications including Word, Excel and Outlook & in Project Management tracking tools such as Confluence, Jira.

We are seeking a proactive and detail-oriented Junior Production Support Engineer to join our team. In this role, you will monitor and troubleshoot production systems, collaborate with cross-functional teams to resolve issues, and ensure smooth deployment and maintenance of software and infrastructure updates. This position requires a blend of technical skills, problem-solving abilities, and effective communication. The role involves working in shifts, including occasional after-hours support.

Key Responsibilities:

• Monitor production systems, including Linux VMs, vendor products, and SFTP platforms, to promptly identify and resolve issues.
• Conduct root cause analysis for production issues and implement solutions to prevent recurrence.
• Work closely with cross-functional teams to resolve production challenges efficiently and ensure minimal disruption to operations.
• Maintain detailed documentation for production incidents, troubleshooting steps, and resolutions using JIRA or similar tools.
• Develop and refine processes to enhance production support efficiency and system reliability.
• Generate daily, weekly, and monthly performance reports on system health and issue resolution.
• Support the deployment and release of software updates and infrastructure patches during silent hours to minimize impact on business operations.
• Participate in a rotating on-call schedule to address production issues outside standard business hours. Shifts include Morning (7 AM – 4 PM) and Afternoon (2 PM – 11 PM), with coverage 7 days a week.
• Perform development tasks within the vendor product, allocating 10–20% of time for this responsibility.

Preferred Qualifications:

• 2–4 years of experience in Production Support or a similar role.
• Proficient in Java,SQL,UNIX, and scripting languages (e.g., Bash, Python).
• Strong troubleshooting and analytical skills to diagnose and resolve complex technical issues.
• Excellent verbal and written communication skills for effective collaboration with internal and external stakeholders.
• A team-oriented mindset with the ability to work under pressure and meet deadlines.
• Willingness to participate in on-call rotations and flexible to work shifts as needed.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities:

• Perform project management of IT initiatives (event, promotion)
• Ensure timely and accurate delivery of technology products and services (POS function/price update)
• Oversee new system facilitation, current system enhancement
• Manage external IT vendors relationships and services
• Installation and configuration computer hardware, software, systems, networks, printers and scanners
• Work closely with IT HQ to implement and manage systems
• Responding to technical breakdowns and resolution
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing IT equipment and replacing parts
• Management of stocks of IT equipment and other supplies
• Inventory system management (Axapta)

Requirements:

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Good attitude and willing to learn with excellent communication and analytical with good time management, good problem-solving skills and documentation skills
• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline
• Willing to travel and able to work in either office hours or rotating shifts, weekends and overtime if required
• Ability to work independently with strong drive and willingness to take up challenges.

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply.

Only shortlisted candidates will be notified.

TRANSCOMOS ZERO is currently searching for a passionate and dedicated IT Security / Operations Engineer who is proficient in Japanese to add value to our vibrant Operations Team.

Role Objectives:

The successful candidate will be a crucial part of our team, using their expertise in IT security to manage and maintain systems for not only our company but also our group companies.

The role is not limited to security support but includes account management and technical support for clients and vendors.

With a strong grasp of our cloud-based infrastructure tools, the candidate will be fundamental in providing continuous technical support to clients and internal teams within the APAC region.

Key Responsibilities:

- Implement and maintain security configuration across our IT infrastructure (including M365, Google Workspaces, ClickUp, Bitbucket, and etc.)

- Guide IT managers of the group companies per the headquarters' directive.

- Effectively manage and analyze system logs on an ongoing basis.

- Remain updated about the latest security vulnerabilities and take immediate action if necessary.

- Collaborate with internal and external parties to ensure secure, smooth operations.

- Handle client inquiries about our proprietary applications.

- Automate redundant tasks using programming language skills.

- Regularly monitor and maintain system metrics dashboard and alerts.

- Educate colleagues and enhance company documentation about our IT infrastructure.

- Collaborate closely with the Tech department at Japan HQ.

Desired Skills and Experience:

- At least 5 years of extensive experience in IT-related fields.

- Proficient reading and writing skills in Japanese.

- Exceptionally good communication and interpersonal skills.

- Clear knowledge of AWS, Azure(Entra), and/or GCP Services, relating to software development.

- Strong ability to configure SIEM and Power BI tools.

- In-depth familiarization with account management and data security.

- Experience in creating, monitoring and responding to security events.

Preferred Qualifications:

- Proficiency in additional languages such as Chinese, Malay, or Thai.

- Proven experience with Cyber Incident Response Plan (CIRP).

- Expertise in vulnerability management, penetration testing, and implementing security incident response processes.

- Extensive experience in developing, implementing, and maintaining security policies.

- Knowledge of network security design and implementation.

- Experience in using vulnerability scanning tools and security tools.

- Proven record of enhancing cloud security through policy implementation and monitoring.

- Experience in promoting social engineering and phishing countermeasures.

- Ability to provide in-house security training.

- Professional security-related certifications such as CISSP, CISM, CEH are highly desirable.

Job Description:

• Install, configure and administer network, OS, storage and backup
• Provide post-sale incident and problem management support
• Coordinate system development tasks to include design, implementation, integration and testing
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolutions
• Perform shift duty as requested

Job Requirements:

• Basic Knowledge of IT Infrastructure such as OS, network, storage and backup
• Keen to pick up new technology and skillsets
• Able to manage stakeholders
• Good team player who can carry out assignments independently as well

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities:

• Perform project management of IT initiatives (event, promotion)
• Ensure timely and accurate delivery of technology products and services (POS function/price update)
• Oversee new system facilitation, current system enhancement
• Manage external IT vendors relationships and services
• Installation and configuration computer hardware, software, systems, networks, printers and scanners
• Work closely with IT HQ to implement and manage systems
• Responding to technical breakdowns and resolution
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing IT equipment and replacing parts
• Management of stocks of IT equipment and other supplies
• Inventory system management (Axapta)

Requirements:

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Good attitude and willing to learn with excellent communication and analytical with good time management, good problem-solving skills and documentation skills
• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline
• Willing to travel and able to work in either office hours or rotating shifts, weekends and overtime if required
• Ability to work independently with strong drive and willingness to take up challenges.

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply.

Only shortlisted candidates will be notified.