1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 1 - 3 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

We are seeking an experienced IT Program Manager to oversee and manage a diverse portfolio of projects and initiatives within the banking sector. The successful candidate will facilitate cross-functional communication, promote digitalization, automation, and standardization of business processes, and provide hands-on project support to teams working across various time zones. The role requires strong leadership skills, a proactive approach to problem-solving, and the ability to influence stakeholders at all levels to achieve desired business outcomes.

Key Responsibilities:

• Lead the implementation and management of a portfolio of projects and initiatives across various business units in the banking sector.
• Facilitate communication across functions to standardize business processes, promote digital transformation, and implement automation across the region.
• Provide hands-on support to project teams located in different time zones, including collaborating with on-site, remote, and offshore service providers.
• Work collaboratively with all levels of the team, including senior leadership from technology and operations, to ensure projects achieve intended business outcomes.
• Guide and direct project teams to execute project objectives, ensuring clarity and alignment with overall business goals.
• Oversee and manage the budgetary forecast, track actual utilization of project budgets, and allocate resources effectively across teams.
• Create and maintain an environment built on trust, open communication, and teamwork.
• Prepare and conduct status meetings for the Digital Transformation portfolio with the leadership team, and manage issue resolution and escalation as needed.
• Maintain consistent oversight of project status, identify risks and issues, and escalate as necessary to ensure timely decisions.
• Foster continuous improvement in project management practices and share best practices across teams and departments.
• Ensure project deliverables adhere to established standards and meet stakeholder expectations.

Experience Required:

• Minimum of 12-15 years of experience as a Portfolio/Program Manager in a similar industry, preferably in banking or financial services.
• Proven experience with stakeholder management, including effective communication with senior leadership and cross-functional teams.
• Strong proficiency in project management software/tools (e.g., MS Project, JIRA, etc.).
• Demonstrated ability to work independently and in a team-oriented environment, managing multiple complex projects simultaneously.
• Proactive problem-solver with excellent attention to detail and the ability to manage pressure in a fast-paced environment.
• Must hold relevant certifications such as PMP, PgMP, or have completed professional training in program/project management.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities:

• Ensure that all processes and procedures are followed
• Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues
• Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues
• Manage the delivery of infrastructure across AWS environments, On-prem, VMware, hyper-converge technology ensuring alignment with SLAs and customer expectations. Oversee the daily operations environments, including incident management, Service Request, change control, and problem resolution.
• Strong understanding in dashboards and tools (e.g. eG, Managed Engine, SolarWinds, AWS Monitor) to ensure real-time health and performance visibility of operation environments.
• Contribute to project and transition plans schedules, budgets, resource allocation, and risk management strategies for OT/IT Infra & Apps projects, aligning with Industry 4.0, Whole-Of-Government (WOG) and IM8 standards.
• Spearhead in creating overall ITSM processes and IT Service Desk setup including ticketing system, utilizing the ITIL framework to enhance service efficiency.
• Spearhead and focus in strategically preparing and building the day-2 / operational plan, such as engineer work schedule, operation yearly activity calendar, preventive maintenance (PM) schedule, patch management schedule, audit activity
• Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee infrastructure resource allocation and capacity planning to ensure optimal service delivery and performance.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics.
• Responsible for the operation CAPEX & OPEX such as Asset management update (CMDB), software & licenses renewal, hardware maintenance renewal, vendor supports review & renewal
• Responsible in preparing and presenting weekly and monthly reporting to client stakeholders on the account updates
• Ensure that regular reviews of the services provided SLAs and KPIs are conducted to maintain alignment between the services and the expectations of the customer
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Participate in leadership activities and providing performance feedback and developmental coaching

Requirements:

• Diploma and above in IT / Software / Engineering fields
• Min 12 years of experience in IT service delivery management; project and program management; resource and vendor management; client and stakeholder management; problem and incident management.
• ITIL 3 & 4 certified
• Preference to have experience in OT technologies such as Security and Access Control Systems Facial recognition system, Access Control System
• Must be willing to go down to ground and be hands-on to understand situation when problem arise
• Willing to travel on-site at Jurong Island
• Experience handling government agencies with understanding of IM8 processes, Government Commercial Cloud (GCC) and Whole-Of-Government (WOG) operation structure is an added advantage
• Strong knowledge of networks, servers, virtualization, and cloud technologies.
• Experience with monitoring tools, ITSM platforms, and disaster recovery planning.
• Experience with contract and vendor management
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services
• Good communication skills, keen to learn and a team player
• Ability to work independently, plan and provide system solution
• Ability to manage stakeholders and vendors
• Able to work in a fast-paced environment
• Able to work well in a matrix team

POSITION OVERVIEW:

We are seeking a skilled Senior or IT Support Specialist with a strong background in IT Infrastructure / network support with hands-on experience to join the Samsung Research Centre Singapore team. The ideal candidate will play a key role in maintaining and enhancing our IT infrastructure, include offices and data network/center by providing exceptional support to end-users, and ensuring optimal network performance within regional offices.

JOB RESPONSIBILITIES:

• Identify and resolve hardware and software issues for end-users, both onsite and remote.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Deploy laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft Office applications.
• Troubleshoot Wi-Fi or Network related issues.
• Diagnose and resolve printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.
• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.

QUALIFICATIONS & REQUIRED SKILLS:

• At least a Diploma or Bachelor’s Degree in Information Technology, Computer Science, or equivalent.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• Solid understanding of ITIL framework and best practices for IT service management

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Main responsibilities

Business Analysis

• Write detailed specifications and user stories in-line with the list of requirements provided by business lines
• Liaise with business counterparts for clarification and understanding of requirements
• Analyze functional impacts and take into account technical constraints advised by technical lead
• Collaborate and work closely with the developers to implement the requirements
• Organize PSS workshops with developers, tech leads and architects for issues

Software Testing

• define tests strategy, and document test plan and test cases in coordination with project manager and business
• Conduct continuous testing in development environment to validate development changes

Application Support

• Provide UAT support
• Carry out analysis and investigations by verifying data on the database or GUI
• Analyze and solve functional problems in coordination with developers

Project Management

• Manage agile backlogs, facilitate sprint ceremonies and presentations with project partners
• Conduct weekly meetings with the project team and stakeholders in Singapore and offshore
• Prepare weekly KPI reports to management and team lead
• Maintain and track the velocity of the team using JIRA reporting tools
• Reinforce release management including preparing release note and roadmap for applications

Qualifications and Profile

• Minimum 6 years of experience as an IT Business Analyst preferably in Finance & Investment Banking domain, working on requirements gathering, solution planning, testing and documentations
• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases
• Good knowledge of all phases of IT software development life cycle
• Capable to work independently and maintain active coordination with both business and IT counterparts
• Strong analytical and problem-solving skills to answer to business needs
• Excellent communication skills
• Proactive and result-oriented
• Has strong sense of responsibility and commitment
• Collaborative team player and is willing to share knowledge
• Experienced with working in an agile team
• Certified with agile CSM / PSM or PMP is a plus
• Relevant degree in computer major or engineering major

Functional

• Knowledge in banking domain, retail and corporate banking concepts, financial risk management, and Accounting knowledge.
• Knowledge in Loans management will be desired
• Highly skilled in preparing reports and analytics using tools such as PowerBI, VB macro, excel and MS project
• Highly skilled in participating in product/workflow design using MS Visio

Technical

• Experience with backlog management tools such as Jira
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github or GitLab
• Exposure to API development is a plus, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Colibra data management and usage of Metabase is desired
• Knowledge on JSON and AVRO format is a plus
• Knowledge on SPARK and BigData is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities:

- Oversee IT project implementation including planning, monitoring, executing and closing to ensure projects are delivered on time as per specification and requirements within budgets and resources defined.

- Draw up and maintain accurate, detailed project plans and timeline.

- Create necessary project documents according to the Project Management framework.

- Managing stakeholders’ expectations and execution of the project deliverables.

- Assisting in Business Process Mapping, Gap Analysis, capturing business and user requirements.

- Planning and execution of the Project, especially areas that impact stakeholders such as “Go Live”, and Training & Change Management.

- Acting as point of contact between stakeholders, vendors and project team.

- Establish and maintain good working relationships with the internal and external stakeholders.

- Lead and take ownership of the critical issues and ensure resolution within the agreed timeline.

- Establish risk management and mitigation plans.

- Prepare and provide timely project progress reports, project plans and documents.

- Ensuring that processes and procedures are continually reviewed and improved and changes are communicated and implemented effectively.

Requirements:

- Possess at least a Bachelor's Degree in Computer Science / Information Technology or equivalent.

- 5 - 8 years of related experience in IT project management handling multiple and large scale projects .

- Minimum 3 years of related experience in application integration, software development and implementation.

Certification in project management such as PMP, PRINCE2, Agile Scrum.

- Good business analyst skills.

- Good analytical thinking and problem solving.

- Experience working in healthcare industry (hospital, laboratory) is an added advantage

· Provide hardware support and services to colleagues.

· Manage basic stock of IT equipment and place orders as necessary.

· Possess knowledge of Microsoft Active Directory (ADDS) and Firewall Administration, particularly with Sophos.

· Offer hands-on assistance with system setup onsite or guide users through the process remotely.

· Assist with installation and integration processes, address security issues, and manage program upgrades.

· Provide remote technical support and troubleshooting via phone or chat.

· Attend to various ad-hoc IT support requests as needed.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

JOB DESCRIPTION

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures

• Identify, log and resolve technical problems of the scope (Incident Management)

• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

• Respond to site to troubleshoot, diagnose and rectify faults

• Liaise and coordinate the recovery of systems

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to service delivery manager.

• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix

• Good knowledge of OS Provision, hardening and patching.

• Good knowledge of Solarwinds, Manage Engine.

• Good knowledge of AV solution such as Symantec.

• BMC Control-M

• Good server experiences like AD administration & basic networking experiences

• At least 3 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

WORKING HOURS

Mon - Fri 8.30am - 6pm

will be stationed at either RWS Sentosa or Genting Centre

NO VB & AWS

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

JOB DESCRIPTION

IT Infrastructure Engineer You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures

• Identify, log and resolve technical problems of the scope (Incident Management)

• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

• Respond to site to troubleshoot, diagnose and rectify faults

• Liaise and coordinate the recovery of systems

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to service delivery manager.

• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of Vmware and Nutanix

• Good knowledge of EMC and Huawei storage systems

• Good knowledge of windows operating systems, Clusters, NLB, or Unix

• Good knowledge of Solarwinds, Qradar

• At least 5 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

WORKING HOURS

Mon - Fri 8.30am - 6pm

Will be stationed at either RWS Sentosa or Genting Centre

NO VB & AWS

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

The primary focus of the IT Systems Engineer role is to leverage extensive expertise in network administration and systems support to provide expert technical guidance and assistance in resolving complex IT issues. This role requires close collaboration with other IT team members to ensure IT systems effectively support the organization's business objectives.

Responsibilities:

• Network management

- Responsible for company IT infrastructure network management, including the design, implementation and maintenance of computers networks with network hardware such as routers, switches, access points, and network circuits.

- Utilise network technology such as HP Aruba, ClearPass, Cisco switching and routing, Fortinet and Palo Alto firewall.

- Provide network administration support to ensure IT network operates optimally.

- Keep network diagrams and topology up to date.

- Maintain accurate company network documentation, such as IP Address management (IPAM), configuration changes and adhering to the network lifecycle management records.

• Network troubleshooting and monitoring

- Quickly identity and resolve network issues promptly to minimize downtime.

- Monitor network performance and troubleshoot connectivity issues including investigating and resolving network outages or performance bottlenecks.

• Network Configuration and lifecycle management

- Configuring and deployment of network equipment (e.g., routers, switches, firewalls) including tightening up security.

- To maintain and support office network and manufacturing plant production network.

- To patch and update the network devices to remediate the vulnerabilities and network flaws

• System and Network security support

- Assist in implementing and maintaining security measures (Server, Network, backup).

- Participate in vulnerability assessments and carry out remediation work.

• Systems administration and server support

- Assist in providing systems administration support on server management, WINTEL and Hyperconverged infrastructure platform, Dell Vxrail, VMware, HyperV.

- Be responsible for system backup and recovery management.

- To patch and update Systems OS/ firmware/ software to remediate the vulnerabilities.

• Serve as a point of escalation for network/server issue and be ready to be providing guidance and assistance when they encounter challenging problems.
• Responsible for liaising with network solution integrator and 3rd party expertise on IT Infrastructure network continuous improvement topics.
• Review company IT infrastructure network lifecycle management processes, procedures, policies and access account to comply with internal/external audit.
• Assist providing training and support to users. This may include training on how to use new software or hardware, providing helpdesk support.

We are associated with one of the world's leading accounting firms, with a wide network of more than 558 offices in over 114 jurisdictions.

We provide services to a diverse range of clients, from large corporations and listed companies to private businesses, entrepreneurs as well as individuals, across a board array of industries. We aim to look beyond numbers and compliance, so as to provide our clients with practical advices to resolve the issues on hand that reconciles with their business objectvies.

We offer opportunities for individuals of all backgrounds to harvest their full potential during their tenure with us through a continuous learning journey. We place emphasis on our training program as the core towards our principle of building technical competency in all of our professional staff. More importantly your career path with be customised to your individual specific needs. The firm will be on the same page as what is to be based on your personal needs and aspirations. We look forward to having you onboard, and start building this exceptional experience with us.

Responsibilities:

Learn on the job with experienced professionals.

We have vacancies in our Audit division for aspiring professionals.

• Performing/ review of audit working papers
• Preparation/ review of financial statements
• Audit exposure to a diverse range of clients
• A tailored and structured training and development
• Supervise junior colleagues
• Deliver quality audit services to clients
• Assist in planning, review and execution of audit engagements
• Opportunities to work with different engagement managers and team members

Requirements:

• A recognised Degree/ Diploma in Accountancy, Finance, or related field
• Excellent verbal and written communication skills
• Knowledge of general economic trends, technical and industry developments
• Experience of at least 1 year attained in medium and large accounting firms preferred

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Overview

As an IT Project Executive, with strong project management capabilities and a proven track record in managing multi-million-dollar projects in Government and Commercial sectors, you will be responsible for:

Project Management

• Project leadership in delivering Manage Print Services, Document Outsourcing and Communication Services, Business Process Services and Business Application Solutions through structured methodologies
• Oversee and support the implementation of projects, tracking and controlling all project phases and activities, risk management and quality assurance
• Manage and ensure timely delivery of projects’ operations with various cross functional stakeholders
• Produce Project Artefacts compliant with, and subject to the Fujifilm Business Innovation Project Framework
• Ensure approval and sign-off of all necessary project deliverables and Artefacts
• Control project design and planning activities associated with projects
• Assist Management to deliver business improvement outcomes as required
• Manage customer expectations to ensure customer satisfaction through the application of stakeholder management disciplines

Stakeholder Management

• Work closely with internal stakeholders to coordinate and evaluate project requirements and develop processes to ensure successful and sustainable execution of the project
• Maintain professional relationships with clients to ensure optimal level of client satisfaction

Requirements:

• Degree/Diploma in Computer Science, Information Technology or equivalent, with PMP/CITPM preferably
• At least 2 to 3 years’ working experience in IT projects
• Have a good understanding in technology, particularly as related to imaging software and hardware, document integration
• Adequate project management capabilities in managing IT projects
• Ability to provide mentorship and leadership to the team
• Good communication skills with excellent spoken and written English
• Result and customer-service oriented
• Committed and responsible team player with ability to interact with all levels

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are seeking a highly motivated and skilled IT Infrastructure Engineer to join our team. The successful candidate will play a critical role in system implementation, ongoing maintenance, and support of existing systems, as well as providing proposals for new projects. This role will primarily serve a key customer, a prominent Japanese bank in Singapore.

Job Duties:

• System Implementation: Lead end-to-end system implementation projects, including planning, design, setup, testing, and system release.
• System Maintenance & Support: Provide troubleshooting and issue resolution for existing systems to ensure smooth operations.
• Project Proposal & Requirements Gathering: Collaborate with clients to understand requirements, evaluate solutions, and prepare detailed project proposals.

Key Qualifications:

• Education: Bachelor’s degree in computer science, IT Engineering, or a related field.
• Experience: - 8+ years in IT projects, particularly within banking or financial institutions. - 5+ years of hands-on experience in system infrastructure implementation. - 3+ years of experience working with major banks in Japan is highly preferred.
• Technical Expertise: Strong knowledge of system infrastructure, including Windows OS, Oracle Database, VMware, and other system operation products. Familiarity with JP1 or similar enterprise-level system operation tools. Proficient in programming and scripting languages (e.g., WinBatch, PowerShell).
• Language Proficiency: Advanced skills in listening, reading, writing, and speaking in both English and Japanese language to effectively communicate with clients and teams.
• Customer-Focused: Strong customer service orientation, with the ability to understand and address client needs effectively.
• Additional Skills: Ability to diagnose and resolve software-related issues in collaboration with product support teams. Strong communication and negotiation skills, with experience in working cross-functionally with internal and external IT teams.

Responsibilities:

• Partners product team to adapt and develop the existing solution platform to the needs of the market.
• Serve as the trusted data and analytics consultant to the market.
• Project Manager of the engagement.
• Gather business requirements and translates that into analytics requirements.
• Individual contributor and expected to manage third-party contractors or external analytics partners.

Requirements:

• Master or Bachelor's Degree in Research, Economics/Mathematics, Business Studies, Engineering.
• Minimum relevant experience of 7 years preferred.
• Strong track record of working.
• Passion for empirical research and for answering hard questions with data.
• Expert knowledge of an analysis tool such as Microsoft and Word
• Ability to apply an agile analytic approach that allows for results at varying levels of precision.
• Ability to communicate complex quantitative insights in a precise, and actionable manner.
• Manage accounts by Implementing self-help to allow downstream users to self-service questions.
• Partner with Control, Analyst & Vendor to implement process to keep accounts.
• Can-do attitude with a keen-to-learn mindset. Self-starter with excellent attention to details.
• Knowledge of Market Data vendors and products, and how they are used within business.
• Business Analysis experience

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

IT/Technology Sourcing

Perm opportunity

One of the leading Technology Firms is on the search for a candidate with IT/Technology Sourcing experience to join the team here in Singapore.

A high growth organization, you will be part of a great team driving high impact across the organization.

Requirements:

• Relevant experience sourcing for new suppliers
• Review, negotiate contracts
• Experience in Technology/IT sourcing
• Industry experience in SI environment is an advantage

Please click Apply!

Responsibilities

· Liaise with the IT team of the head office to complete business requirements, test and deploy the project.

· Understand the Group’s system architecture, bridge business needs with technology implementation by combining business knowledge and technical skills.

· Understand complex business requirements and implement practical software solutions accordingly.

· Develop IT projects under on time to support Branch’s business and management.

· Resolve software bugs and issues quickly.

· Improve software development processes by working with cross-functional teams.

· Ensure that software specifications, workflows, and processes are documented.

· Any other duties as directed by the HOD of the Fintech Department or Branch Management.

Requirements

· A bachelor's degree or higher in a relevant field (such as Computer Science, Software Engineering, Data Analysis etc.).

· A minimum of three years' experience in Fintech, Information Technology or a related field, preferably within the banking or financial services sector.

· A track record of success in roles related to software development or innovation.

· A strong understanding of the methodologies and principles of software development.

· A working knowledge of Business Continuity Planning (BCP), alongside in version control systems and continuous integration practices.

· Knowledge of programming languages such as Python, Java or similar languages.

· An understanding of web development frameworks, such as Vue.js, React.js, a full stack developer is expected.

· Ability to deliver functional solutions within a tight deadline

· Collaborative and problem-solving skills in a team environment.

· Communicate effectively with technical and non-technical stakeholders.

About Us:

GreenLane is a Singapore-based recruiting firm specializing in banking, trading, tech, and other industries. We pride ourselves on connecting exceptional talent with leading organizations.

EA Licence No.: 20C0261 | Registration No.: R23118854

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