Responsibilities

Prepare sales quotations and receive sales orders.
Prepare delivery order, invoice and other relevant documents.
Liaise with suppliers/customers on delivery and stocks inventory / entries.
Provide support, including procedural documentation and relevant report.
Install and configure computer hardware, software, systems, networks, printers and scanners.
Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
Establish good working relationships with customers and other professionals.
Any ad-hoc assigned as instructed by manager.

Requirements:

Positive attitude & independent
Experience and knowledge in office system furniture or commercial carpet or interior design
Good contacts with interior Designer & Architect
Possess good interpersonal skills
At least 1 year of working experience in the related field is required
Preferably Entry Level specialized in Sales – Corporate or equivalent

Element has an opportunity for a IT Project Manager to join our growing team. This is a great opportunity to develop your professional career within a Global TIC business.

This role is based in Singapore.

Job Duties:

• Play an instrumental role in plan definition, budgeting, implementation and tracking IT projects with emphasis in getting things done, collaborate with senior program managers to support the planning and execution of LIMS and other IT projects and assist in maintaining the Project Management Office (PMO) for LIMS Singapore-IT program
• Lead key IT-teams in deriving process/system solutions and manage overall timelines, help develop detailed project plans, including timelines, resource allocation, and budget management and monitor project progress and update project status reports regularly
• Conduct periodic team meetings with IT & Operation team, coordinate project team meetings and ensure effective communication among team members and contribute to identifying potential risks, issues and participate in implementing mitigation strategies
• Gather team members to help execute and contribute to active projects within a program, prepare project-related documentation, presentations, and reports and local represent for regional implementation team and work with Business & Operational team in scoping and implementation planning
• Prepare project details for scoping exercise and implementation, work closely with cross-functional teams to facilitate and complete project-related tasks and activities and support post-project evaluations with the Senior Program Manager and associated directors and contribute to implementing lessons learned
• Help Innovate processes by discovering and sharing new best practices across the Team

Job Requirements:

• Possess a bachelor’s degree in IT/ Computing / Computer engineering, with minimum of 5 years of experience in Software / Info System or related field
• Experience in with executing projects in a variety of disciplines and/or environments (Experience is Lab Information Management System (LIMS) will be added advantage)
• Basic Understanding of project management principles and methodologies, excellent organizational and time management skills
• Highly detail oriented and motivated self-starter and strong verbal and written communication abilities and ability to adapt ‘hands on’ approach and work collaboratively in an international, cross-divisional team environment
• Quick learner with a proactive and positive attitude and adaptability and willingness to take on new challenges

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

· Provide hardware support and services to colleagues.

· Manage basic stock of IT equipment and place orders as necessary.

· Possess knowledge of Microsoft Active Directory (ADDS) and Firewall Administration, particularly with Sophos.

· Offer hands-on assistance with system setup onsite or guide users through the process remotely.

· Assist with installation and integration processes, address security issues, and manage program upgrades.

· Provide remote technical support and troubleshooting via phone or chat.

· Attend to various ad-hoc IT support requests as needed.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

JOB DESCRIPTION

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures

• Identify, log and resolve technical problems of the scope (Incident Management)

• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

• Respond to site to troubleshoot, diagnose and rectify faults

• Liaise and coordinate the recovery of systems

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to service delivery manager.

• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix

• Good knowledge of OS Provision, hardening and patching.

• Good knowledge of Solarwinds, Manage Engine.

• Good knowledge of AV solution such as Symantec.

• BMC Control-M

• Good server experiences like AD administration & basic networking experiences

• At least 3 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

WORKING HOURS

Mon - Fri 8.30am - 6pm

will be stationed at either RWS Sentosa or Genting Centre

NO VB & AWS

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

JOB DESCRIPTION

IT Infrastructure Engineer You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures

• Identify, log and resolve technical problems of the scope (Incident Management)

• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

• Respond to site to troubleshoot, diagnose and rectify faults

• Liaise and coordinate the recovery of systems

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to service delivery manager.

• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of Vmware and Nutanix

• Good knowledge of EMC and Huawei storage systems

• Good knowledge of windows operating systems, Clusters, NLB, or Unix

• Good knowledge of Solarwinds, Qradar

• At least 5 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

WORKING HOURS

Mon - Fri 8.30am - 6pm

Will be stationed at either RWS Sentosa or Genting Centre

NO VB & AWS

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

We are looking for a skilled IT Security Engineer to join our client for a 1-year direct contract. The successful candidate will bring strong expertise in information security and hands-on experience managing security projects from start to finish.

Responsibilities:

• Lead and execute security projects across various domains, including endpoint, network, and application security.
• Implement and manage security tools, such as Web Proxy, Endpoint Protection, Email Security, and Vulnerability Scanners.
• Assess system security through threat modeling and propose effective solutions.
• Explore and integrate emerging security technologies to strengthen the organization’s security posture.
• Collaborate with teams to ensure secure deployment and operation of cloud environments.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Security, or a related field.
• 5 years experience in IT Security, with deep expertise in one or more security domains.
• 3 years hands-on experience in end-to-end IT security projects or project delivery.
• Familiarity with security tools and frameworks.
• Security certifications (CISSP, CISM, AWS Certified Security, etc.) are highly desirable.
• Experience with cloud security is an added advantage.
• Thrives in fast-paced and demanding environments.

This role is a great opportunity to work on impactful security projects in a dynamic environment.

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Best to have formal experience in pre-sales, post sales, delivery team
• Experience in overall design for network and security solutions.
• To prepare and deliver the business value solutions for customers, including proposal writing, presentation, conduct, proof-of-concept to showcase its technical feasibility when necessary.
• Propose technical solutions and oversee the selection of technologies and work with subject matter partners to develop the proposed solutions to meet customer’s requirements.
• Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist.
• Actively participate in identifying opportunities, generate proposals, and support sales efforts.
• Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements.
• Take ownership and responsibility for customers’ risks and issues.

RESPONSIBILITIES:

• Day-to-day IT helpdesk support to end-users on all applications like ERP, POS, and website within the group
• Work with Marketing, Finance and Operations to perform updates to Point-of-Sales master data and configurations
• Assist in documenting process flows, test case scenarios and training guides
• Liaise with HQ IT for all group initiatives, protocols and systems implementation
• Support and manage store opening projects across multiple regions

REQUIREMENTS:

• Degree/Diploma in Computer Science or related studies with 1 to 3 or more years of working experience
• Must have working experience in at least one POS and/or ERP systems
• Must have good Excel formula skills, basic SQL query skills
• Positive attitude with a team-player mindset with good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Experience working in Retail and/or F&B industry will be an added advantage
• Occasional travelling might be required

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

We are seeking an experienced IT Program Manager to oversee and manage a diverse portfolio of projects and initiatives within the banking sector. The successful candidate will facilitate cross-functional communication, promote digitalization, automation, and standardization of business processes, and provide hands-on project support to teams working across various time zones. The role requires strong leadership skills, a proactive approach to problem-solving, and the ability to influence stakeholders at all levels to achieve desired business outcomes.

Key Responsibilities:

• Lead the implementation and management of a portfolio of projects and initiatives across various business units in the banking sector.
• Facilitate communication across functions to standardize business processes, promote digital transformation, and implement automation across the region.
• Provide hands-on support to project teams located in different time zones, including collaborating with on-site, remote, and offshore service providers.
• Work collaboratively with all levels of the team, including senior leadership from technology and operations, to ensure projects achieve intended business outcomes.
• Guide and direct project teams to execute project objectives, ensuring clarity and alignment with overall business goals.
• Oversee and manage the budgetary forecast, track actual utilization of project budgets, and allocate resources effectively across teams.
• Create and maintain an environment built on trust, open communication, and teamwork.
• Prepare and conduct status meetings for the Digital Transformation portfolio with the leadership team, and manage issue resolution and escalation as needed.
• Maintain consistent oversight of project status, identify risks and issues, and escalate as necessary to ensure timely decisions.
• Foster continuous improvement in project management practices and share best practices across teams and departments.
• Ensure project deliverables adhere to established standards and meet stakeholder expectations.

Experience Required:

• Minimum of 12-15 years of experience as a Portfolio/Program Manager in a similar industry, preferably in banking or financial services.
• Proven experience with stakeholder management, including effective communication with senior leadership and cross-functional teams.
• Strong proficiency in project management software/tools (e.g., MS Project, JIRA, etc.).
• Demonstrated ability to work independently and in a team-oriented environment, managing multiple complex projects simultaneously.
• Proactive problem-solver with excellent attention to detail and the ability to manage pressure in a fast-paced environment.
• Must hold relevant certifications such as PMP, PgMP, or have completed professional training in program/project management.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities:

• Ensure that all processes and procedures are followed
• Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues
• Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues
• Manage the delivery of infrastructure across AWS environments, On-prem, VMware, hyper-converge technology ensuring alignment with SLAs and customer expectations. Oversee the daily operations environments, including incident management, Service Request, change control, and problem resolution.
• Strong understanding in dashboards and tools (e.g. eG, Managed Engine, SolarWinds, AWS Monitor) to ensure real-time health and performance visibility of operation environments.
• Contribute to project and transition plans schedules, budgets, resource allocation, and risk management strategies for OT/IT Infra & Apps projects, aligning with Industry 4.0, Whole-Of-Government (WOG) and IM8 standards.
• Spearhead in creating overall ITSM processes and IT Service Desk setup including ticketing system, utilizing the ITIL framework to enhance service efficiency.
• Spearhead and focus in strategically preparing and building the day-2 / operational plan, such as engineer work schedule, operation yearly activity calendar, preventive maintenance (PM) schedule, patch management schedule, audit activity
• Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee infrastructure resource allocation and capacity planning to ensure optimal service delivery and performance.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics.
• Responsible for the operation CAPEX & OPEX such as Asset management update (CMDB), software & licenses renewal, hardware maintenance renewal, vendor supports review & renewal
• Responsible in preparing and presenting weekly and monthly reporting to client stakeholders on the account updates
• Ensure that regular reviews of the services provided SLAs and KPIs are conducted to maintain alignment between the services and the expectations of the customer
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Participate in leadership activities and providing performance feedback and developmental coaching

Requirements:

• Diploma and above in IT / Software / Engineering fields
• Min 12 years of experience in IT service delivery management; project and program management; resource and vendor management; client and stakeholder management; problem and incident management.
• ITIL 3 & 4 certified
• Preference to have experience in OT technologies such as Security and Access Control Systems Facial recognition system, Access Control System
• Must be willing to go down to ground and be hands-on to understand situation when problem arise
• Willing to travel on-site at Jurong Island
• Experience handling government agencies with understanding of IM8 processes, Government Commercial Cloud (GCC) and Whole-Of-Government (WOG) operation structure is an added advantage
• Strong knowledge of networks, servers, virtualization, and cloud technologies.
• Experience with monitoring tools, ITSM platforms, and disaster recovery planning.
• Experience with contract and vendor management
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services
• Good communication skills, keen to learn and a team player
• Ability to work independently, plan and provide system solution
• Ability to manage stakeholders and vendors
• Able to work in a fast-paced environment
• Able to work well in a matrix team

IT Business Analyst - 2 Years Contract - Singapore

We are seeking candidates with a minimum of 3 years hands-on experience in IT Business Analyst.

What's in it for you:

• Advanced technologies and Enterprise level projects
• Excellent Career Progression Opportunities awaits
• Built-from-Scratch environment
• In-house applications

Day-to-Day Responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows, creating user stories, use cases, and functional specifications.
• Project Planning: Assist in defining project scope, objectives, and deliverables, supporting project management activities.
• Communication: Act as a liaison between business stakeholders and the development team, ensuring clear understanding of requirements and priorities.
• Solution Design: Collaborate with the development team to design solutions that meet business needs and technical capabilities.
• Testing and Validation: Participate in testing activities and facilitate user acceptance testing (UAT) to ensure solutions meet requirements.
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and business operations.

Requirements:

• At least 3 years of working experience as a Business Analyst in software development
• Bachelor Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Strong analytical, problem-solving skills and attention to detail
• Familiar with SQL and writing SQL queries
• Experience in running agile projects is preferred.

This is a 2 years contract position, renewable and convertible to permanent

Job Description & Requirements

1. Assist in the planning and coordination of project activities, including scheduling meetings, preparing agendas, PowerPoint presentation and documenting minutes.

2. Coordinate with internal and external stakeholders, to ensure timely delivery of project deliverables and resolve any issues or conflicts that may arise.

3. Monitor project progress and identify potential risks or deviations from the plan, escalating to Service Delivery Manager (SDM), Project Director (PD) any necessary requirement from customers.

4. Plan, track and monitor the tasks assigned to the managers, team leaders and members

5. Clear and open communication with customers on operations and project issues or clarifications.

6. Assist in creating of PowerPoint presentation and Excel documents.

7. Provide administrative support as needed, such as managing project-related correspondence and other ad-hoc duties.

Job Purpose

The Senior IT Test Analyst will work with respective business users, development manager, project managers and other stakeholders with overall responsibility in System Integration Testing (SIT), Regression Testing (RT), Automated Regression Testing (ART) and User Acceptance Testing (UAT) support.

This role is important to ensure the quality of the deliverables is not comprised to avoid any operational issues, regulatory breach, corporate risk or financial loss to the company.

The Job

• Responsible for coordinating activities that related to testing initiatives.
• Plan and execute SIT and RT and support the business in the UAT testing.
• Demonstrate skills in facilitating and organizing test execution of test cases/ scripts in a proficient manner.
• Prepare and update the Test Summary Report at the end of a phase or at the completion of project.
• Support SIT Test Manager to organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Management.
• Track and prepare the report of testing activities such as test results, test case coverage, defects, status, performance baselines etc and follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.
• Support UAT Test Manager to ensure the availability of testing environment and test cases execution is completed as per the schedule
• Ensure the timely delivery of different testing milestones.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns/ risks and proactively share best risk management practices.

Qualifications - External

Our Requirements

• Preferable Degree in Computer Science, Business Information System, Insurance or related field.
• 1-3 years of relevant working experience preferably in Life Insurance industry.
• Proven SIT, RT, UAT Testing experience with strong analytical and problem-solving skills.
• Be able to construct simple SQL for data queries.
• Must have working experience in performing ART using tool like Selenium.
• Experience in Quicktest Pro (QTP) as well as technical skills in Java and Oracle PLSQL will be an added advantage.
• Possess strong planning, communication, negotiation and presentation skills with strong domain knowledge in insurance.
• Ability to work in a fast-paced, team-oriented environment with minimum direction and management oversight.
• Possess leadership skill with hands-on experience as a Test Analyst or Test Manager.
• Self-motivated and able to work under pressure.
• High level of integrity, take accountability of work and good attitude over teamwork.
• Take initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

POSITION OVERVIEW:

We are seeking a skilled Senior or IT Support Specialist with a strong background in IT Infrastructure / network support with hands-on experience to join the Samsung Research Centre Singapore team. The ideal candidate will play a key role in maintaining and enhancing our IT infrastructure, include offices and data network/center by providing exceptional support to end-users, and ensuring optimal network performance within regional offices.

JOB RESPONSIBILITIES:

• Identify and resolve hardware and software issues for end-users, both onsite and remote.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Deploy laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft Office applications.
• Troubleshoot Wi-Fi or Network related issues.
• Diagnose and resolve printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.
• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.

QUALIFICATIONS & REQUIRED SKILLS:

• At least a Diploma or Bachelor’s Degree in Information Technology, Computer Science, or equivalent.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• Solid understanding of ITIL framework and best practices for IT service management

Roles & Responsibilities

• Monitor and oversee the entire IT operation and ensure all day-to-day activities are addressed according to the requirements.
• Ensure corporate applications, systems, networks, and digital assets are adequately protected and mitigated against cyber threats and risks.
• Review and improve the IT risk management, governance and compliance.
• Ensure high availability of IT services and perform regular backup of business data and application systems.
• Review and enhance IT policies, standards, guidelines and best practices.
• Design, setup, configure and troubleshoot network systems.
• Responsible for internal IT Infrastructure System (hardware, software, application, IT related cloud functions).
• Accountable for coordination, status reporting and ensuring the technical infrastructure and system resources are delivered on time adhereing to high quality standards.
• Lead for IT Operation related projects for current and new initiatives.
• Degree or Diploma in Computer Engineering, Information Systems, or equivalent.
• At least 10 years of relevant professional experience in the IT infrastructure field. Proven track record of handling IT operations and data security.

Responsibilities:

· Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.

· Implement and manage security protocols, including access controls, backups and firewalls.

· Monitor, troubleshoot IT systems, including security system and networking.

· Manage servers, email systems, CCTV, HR system and others.

· Set up user accounts and PC workstations, Apps etc.

· Ensure the efficiency and reliability of IT infrastructure.

· Support web development and maintain Company portals.

· Maintain and support the Dynamics NAV ERP system.

· Conduct programming and develop Apps to support business operation.

· Provide IT support to internal and external users as needed.

· Maintain all IT related documentation and policies up to date.

· Perform other tasks as required.

Requirements:

· Minimum Diploma in IT, Computer Engineering, or a related field.

· At least 2 to 3 years of programming experience.

· Knowledge of system security, networking and database management.

· Good programming skills, with app development experience is a plus.

· Familiarity with access control, CCTV, and alarm systems is an advantage.

· Highly adaptable with a fast-learning ability.

· Open to young professionals and fresh graduates, eager to learn and grow.

Working Hours: 8am to 5.30pm (Monday to Friday)

Work Location: 5 Jalan Tepong

(Transportation is provided, pick-up at Lakeside MRT station)

Business Analyst (IT)

(Japanese Bank)

Key Area of Responsibilities:

• Conduct detailed business requirement gathering and use case analysis.
• Plan and promote user tasks in UAT.
• Experience in handling UAT, Migration and BCP.
  • Collaborate with stakeholders to ensure alignment and success of project goals.
  • Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
  • UAT issue management (managing tickets) and tracking till solving them
  • UAT progress monitoring and reviewing the results
  • Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
  • Plan and promote user tasks for EUC/RPA/Tools.
  • Monitor the progress of the user task and manage issues, working closely with IT and business user members.
  • Plan and promote user tasks in USER SUPPORT.
  • Involved in UAT, Training, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
  • Experience in core banking system projects including accounting system from user side
  • Business knowledge in Trade area
  • Willingness to undertake travel within the APAC region
  • Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibilities:

• Participate in audits of IT infrastructure, cybersecurity frameworks, and application controls to ensure compliance with internal standards and regulatory requirements.
• Create audit plans, document test findings, and prepare audit reports in accordance with established methodologies.
• Offer guidance (advisory) on software development life cycle (SDLC) projects when required.

Job Requirements: -

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2 to 5 years of hands-on experience in at least one of the following areas: Software development/ IT operations/ IT security/ IT audit
• Practical knowledge of coding, administering, securing, or auditing IT infrastructure including Windows, Unix, databases, firewalls, network devices, cloud computing, or AI/ML platforms.
• Exposure to GenAI, AI agent, no-code automation, data analytics, or scripting is a strong plus.
• Understanding of business and technology within banking, insurance, or securities is advantageous.
• Good written and verbal communication skills, with strong interpersonal aptitude for stakeholder engagement.
• No overseas travel required.

*Note that only shortlisted candidates are notified*

Responsibilities:

• Engage stakeholders: Translate business requirements into application infrastructure designs and services that meet the intended availability, capacity, resiliency, security, and continuity needs.
• Forecast budgets: Determine the budget required to support project initiatives and maintenance contracts, ensuring financial alignment with organizational goals.
• Collaborate with service providers: Design, develop, deploy, and configure IT application infrastructure projects, ensuring confidentiality, availability, and data integrity needs are met.
• Ensure compliance: Align Agency’s Technical Architecture and application infrastructure with IM8 and Agency’s IT Policies and Standards.
• Manage day-to-day delivery: Oversee the day-to-day operation and support of application infrastructure services, ensuring high availability and performance.
• Facilitate government-wide services: Collaborate with other government agencies and central services teams to facilitate and deliver government-wide application services.

Experience and Skills Needed:

• Education: Degree or Diploma in IT, computer, or related disciplines.
• Experience:Minimum 3 years of working experience for Engineer roles, with at least 1 full project development lifecycle experience.
  Minimum 5 years of working experience for Senior Engineer roles, with at least 3 full project development lifecycle experiences.
  
• Skills:Ability to take a broad, strategic perspective while understanding and addressing business needs and challenges.
  Results and customer-oriented mindset.
  Strong organizational and people-handling skills, with the ability to collaborate effectively across teams.
  Excellent communication skills, both oral and written, with the ability to pitch ideas, influence stakeholders, and convey complex technical concepts clearly.
  
• Certifications: ITIL v3 Foundation certification preferred.

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641