• Position : Customer Service Specialist (Helpdesk Support/Log Case /Incident Report)
• Location : Mount Faber (Attached to the Vendor)
• Working hours : 5 Working day: Monday to Friday - 9am-6pm
• Salary (commensurate with experience) : Up to $3500 + Annual Leave Transportation Allowance + Medical
• Duration : Contract for 6 Months – Renewable
• Industry : Technology/ IT Network

Main Responsibilities:

• Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates
• to multiple stakeholders.
• Respond promptly to incidents, conducting thorough investigations, and providing timely temporary and/or permanent resolutions.
• Conduct root cause analysis for incidents and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
• Proactively monitor and measure the performance and availability of systems, using appropriate monitoring tools and methodologies. Identify and implement corrective actions to improve system performance and availability based on the findings.
• Monitor and maintain agreed service levels, such as response times for service requests and system availability. Document and regularly update system configurations, and provide comprehensive reports to relevant parties on a regular basis.
• Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of a disruption.
• Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical
• issues.
• Manage the resources and schedule for system implementation and operation activities, ensuring optimal utilization and adherence to timelines

Requirements:

• NO EXPERIENCE REQUIRED - must be from IT background - Training Provided
• At least 2 years’ experience in Customer Service/ Help desk is preferred
• Higher Nitec Certification IT Field or any related discipline.
• IT support and helpdesk experience will be a plus
• Good Communication Skills who can write in details the incident report to submit to the vendor

Email to: [email protected] or call me at: 6398 5689 for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Summary:

To underwrite Financial Institutions (FI) and Financial Lines account within International Specialties and provide counsel and advice on underwriting related issues. Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand.

Key Responsibilities:

Product Specialist

• Develop and maintain the focus group(s) strategy to ensure optimum profitability, premium growth, and market share.
• Liaise with other Beazley Focus Groups offering similar coverage to foster a consistent underwriting approach across the company.
• Oversee the development of focus group(s) products, underwriting guidelines and rating techniques.
• Liaise with the claims team to ensure claims frequency and severity is effectively monitored in the pursuit of underwriting profitability.
• Marshall and identify the necessary internal and external resources to anticipate and monitor developments that may alter the perception of risk.
• Liaise with the Broker Relations and Marketing team to promote our capabilities to our broker partners to pursue profitable long-term growth.
• Create and maintain a competitive differentiation for the focus group’s products, by building the brand to facilitate the placement of new business with Beazley.
• Monitor competitive, regulatory, distribution and economic environments for business opportunities in conjunction with the relevant stakeholders.
• Recognised as a product expert and leader internally and externally.

Underwriting

• Develop and underwrite a profitable portfolio of Asian FI business as part of International Specialties.
• Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing.
• Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level.
• Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable.
• Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the Asian FI account.
• Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks.
• Comply with Beazley’s underwriting control standards for business written through Lloyd’s and any of Beazley’s subsidiaries or internal MGAs.
• Develop a good working relationship with the claims managers on this class of business.

Client Management

• Advise, assist and service clients on insurance and risk matters to ensure clients’ satisfaction.
• Foster positive relationships with clients to get a mutual understanding of both their and Beazley’s needs.
• Maintenance of good business relationships with brokers.
• Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients.

General

• Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley.
• Develop best practice and disseminate business and class knowledge within the FI, International Specialties and Specialty Risks team.
• Work with peers within FI, International Specialties and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities.
• Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group.
• Production of presentations and marketing literature as required.
• Production of business plans/research documents for the Asian FI account as required.

It is important that within all your interactions both internally and externally you adhere to Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing – as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates FCA and PRA Conduct rules.
• Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Skills & Abilities

• Proficient underwriting skills
• Accurate and numerate
• Strong analytical skills with attention to detail
• Able to communicate effectively with others, both verbally and in writing
• Ability to manage time, meet deadlines and prioritise
• Motivational skills, including ability to train other underwriters / support staff

Knowledge & Experience

• General commercial and financial knowledge
• Experience in insurance industry
• Extensive underwriting experience and expertise in FI and the Asian markets
• Thorough knowledge of underwriting policy, philosophy and practice
• Advanced knowledge of underwriting processes and systems
• Client service experience

Aptitude & Disposition

• Result focused, self-motivated, flexible and enthusiastic
• Professional approach to interact successfully with managers/colleagues/external suppliers
• Team worker as well as able to work on own initiative
• Customer focused, with a strong ethic of service and fairness to the customer

Competencies

• Achievement drive
• Analytical thinking
• Strategic thinking
• Service focus
• Team working
• Forward thinking
• Influencing
• Conceptual thinking

JOB SUMMARY

• The Financial crime end to end Programme aims to evaluate FC processes E2E to improve client experience, enhance control effectiveness and deliver cost transparency. The role of the E2E Operational Transformation Initiative Specialist is to drive specific transformation initiatives helping to ensure that the programme has strong end to end process foundation, and support the FCE2E Operational Transformation Lead in the following:
• Evaluate technology proposals with a solid understanding of future process need. Contribute to a model where process foundations are strong and CTQs are well defined and understood.
• Support the execution of assigned process simplification initiatives within the FCE2E Program, from set-up to implementation; providing on-the-ground process management and improvement expertise.
• Identify process optimization opportunities and align priorities with regional / local stakeholders.
• Contribute to the FCE2E roadmap planning and execution and target state design with relevant data points and to be processes.
• Build, develop and maintain relationships with stakeholders (from senior management to staff on the ground); ensuring strong collaboration towards achieving FCE2E transformation objectives while supporting stakeholders meet local priorities and targets.
• Develop capabilities and skills of, process owners, process participants and 2nd and 3rd LOD in the practice of process management and improvements; supporting capability development for using effectively global process tooling.

RESPONSIBILITIES

• Support improvement projects such as kaizen events and DMAIC projects to identify improvement opportunities and achieve targeted improvements, bringing together cross functional teams and following a structured stage-gate approach.
• Scope new process improvement and transformation opportunities working together with process owners and other stakeholders, with the aim to set the change initiatives up for success. E.g., define problem statements, objectives, measure of success, project team resource requirements, and roles and responsibilities.
• Execute cross functional initiatives, baseline current state performance, identify and validate root causes, prioritise and implement solutions.
• Establish effective performance management across various levels of the organisation. Provide guidance on building effective and well-balanced management scorecards, as well as operational dashboards to run day-to-day operations.
• Demonstrate good application of lean six sigma tools such as CTQ (Critical to Quality) trees, FMEA (Failure Mode Effects Analysis), VSM (Value Stream Maps) and other relevant tools based on improvement need.
• Maintain a relentless focus on removing process waste in order to optimise capacity.
• Perform cost benefit analysis for the opportunities identified and provide sufficient business case for decision making. Revise these cost-benefit analysis and business cases throughout the project/programme lifecycle as required.
• Manage projects/programmes ensuring on-time delivery, define and comply programme governance and manage stakeholder expectations throughout the lifecycle of the initiatives.
• Actively identify potential risks and issues related to the delivery of change initiatives and propose mitigation actions in a timely manner, escalating major issues.
• Provide coaching and guidance to front line in terms of continuous improvement. E.g., effective and data driven root cause analysis (usage of fishbone, 5 whys, pareto analysis), establishing visual management and control plans.
• Facilitate workshops for process mapping, idea generation, root cause analysis or others based on project need. Ensure use of collaborative tools to enable effective remote workshops. Ensure adoption of New Ways of Working (NWOW) tools and mechanisms as defined by the Transformation office.

Strategy

• Provide input to the vision of bank’s Financial Crime processes to future proof the bank.
• Continuously develop knowledge of business processes and understanding of industry best practice.

Business

• Partner with stakeholders across the organisation (WRB, CIB, FCSO, FCC CIO, Data) in order to develop better and sustainable solutions.

Processes

• Understand WRB and CIB processes related to Financial Crime business strategy and align process improvements and metrics to these priorities

People & Talent

• Support a change mindset, building a culture of client centricity, improvement habit, agility, and accountability through standardised metrics and measurement, with the expectation that everyone in Operations are drivers and owners of client outcomes.
• Continually strive to share key relevant knowledge and learnings with the others across the team.
• Lead through example and build the appropriate culture and values, embedding a high level of team engagement.
• Ensure ongoing training and development for professional and personal self-growth.

Risk Management

• Manage changes and reporting in line with all relevant risk management frameworks, where applicable

Governance

• Develop awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
• Support effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required.
• Ensure that proposed changes/reengineering do not compromise existing risks and controls and where required strengthen them.
• Ensure process redesign/reengineering simplifies redundant, duplicate and unnecessary controls without value-added to effective risk management.
• Engage process and risk control owners upfront in design of process changes. Have oversight, direct tracking and monitoring of process improvement programs; and their impact on risk and control frameworks.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• FC E2E Programme Director
• FC E2E Accountable Executives (WRB & CIB)
• FCSO & FCC MT
• Head of KYC/ Onboarding and key Subject Matter Experts in CIB and WRB
• Head of Compliance and key Subject Matter Experts
• Head of Data/ Chief Data Office
• T&O Programme Management
• Programme Directors, Hives, Architects and Product Owners of Satellite Programs contributing to the delivery of the FCE2E transformation.

Other Responsibilities

• Operational Excellence - You are passionate about operational excellence and efficiency. You have an ability to spot unusual patterns and sharp attention to detail.
• Analytical - Excellent analytical skills, including ability to use business intelligence tools, and sort through complex data to articulate business trends and implications.
• Discipline - Excellent time-management skills and ability to handle multiple tasks simultaneously. Highly process and policy oriented.
• Attitude - Goal-oriented, positive and proactive. Comfortable in a fast-paced, results-oriented work environment. Ability to communicate effectively with senior leaders.

Our Ideal Candidate

• 5 plus years experience in Banking industry especially Financial Crime related roles is a requirement.
• Strong understanding of Financial Crime related processes, technology, rules and regulations are requirements,
• Bachelor’s degree in Business, Finance, Data Science, Statistics.
• Prior experience in Process Improvement / Process Excellence / Change Management and Transformation type roles would be an advantage
• Certified Lean Six Sigma Black Belt or equivalent would be an advantage
• Ability to use Python or R to perform Statistical and Data Analysis is an advantage

Role Specific Technical Competencies

• Lean Six Sigma / Process Improvement
• Statistics & Advanced Data analysis
• Written and oral presentation skills
• Data Science & Programming (Python)
• Project Management
• Financial Crime knowledge

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

Supply Chain Management (SCM) is responsible for the overall commercial and risk management with the bank’s external third-party vendors. To meet increasing business demands, the SCM team is looking for a candidate with strong experience in sourcing / procurement with a specific expertise in aAuctions (with a preference for Reverse eAuctions), and the gravitas to engage stakeholders within business function to support key priorities. The successful candidate will be responsible driving the adoption of auctioning capabilities and influencing and executing sourcing activities through auctions in collaboration with the SCM Category Management capability as well as various business functions and related support teams and must be able to demonstrate excellence in driving favourable commercial outcomes. The successful candidate will also be responsible for benefits tracking and reporting.

RESPONSIBILITIES

Strategy

• Develop the eAuction capability within Supply Chain Management, including:
• Enhancing existing processes to embed eAuction Capability
• Integrate eAuction thinking into the SCM community
• Identify Priority Reverse Auction opportunities from in-flight Sourcing Engagements
• Drive the execution of eAuctions by supporting Global Category Management and embedding the approach into the Global Category Strategies.
• Liaise with the business functions leads to produce a needs assessment that is aligned to their business plans

Stakeholder Management

• Ensure the intrinsic business value of the eAuction approach is communicated and understood by the business functions and the SCM department.
• Provides guidance on the SCM eAuction process, system, and benefits.
• Assist stakeholders in achieving their strategic objectives through the deployment of eAuctioning.

Project Management

• Identifies and mitigates risks that would impact the overall success/failure of eAuctioning.
• Ensures eAuction supported sourcing projects are prioritized and delivered against agreed timelines
• Supports, leads and executes sourcing initiatives supported by eAuctioning.
• Implements regular category eAuction reviews with Global Category management leads, to ensure all stakeholder requests are being owned

Cross Functional Engagement

• Work in a highly effective Supply Chain Management (SCM) team that will deliver commercial agreements that exceed stakeholder and client expectation.
• Keeps open channels of communication to ensure high level of engagement
• Contribute to process improvement initiatives
• Engages functions and businesses in collaboration with Global Category Management to enhance awareness of the eAuction process.

Risk Management

• Assist in effective governance and controls for the eAuction engagement process.
• Supports the business functional vendor management teams in day 2 supplier matters
• Operate in compliance with mandated sourcing processes, policies, and procedures

REQUIREMENTS

• Bachelor/Master Degree with 5 years’ experience in Procurement
• eAuction practitioner
• Possess strong relationship-building skills, with an ability to work effectively with peers and senior stakeholders across multiple regions
• Agile and comfortable with dealing with complex datasets
• Effective verbal and written presentation and exceptional communication skills
• Strong project management and problem-solving skills
• Self-starter and resilient
• Strong cognitive ability to design meaningful dashboards to drive key management decisions

We are hiring Quality Control Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Project management: analytical, raw material and microbiological method introduction and analytical equipment qualification
• Assist in regulatory filing and method launch
• Helping out in invalid results tracking, trending and investigation
• Conducting unexpected results investigation
• Control trend establishment and investigations
• Reference standard and reagent qualifications
• Conducting compendia review
• Assisting in audit preparation and involvement and other tasks as assigned.

Job Requirements

• A minimum experience of 3-5 years in Pharmaceutical, Biopharmaceutical or related manufacturing environment.
• Six Sigma Greenbelt training would be helpful.
• Demonstrated experience e.g. in the area of method validation, method transfer, method verification.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

We're seeking an experienced Help Desk IT Support Engineer to join our Tenable APAC team in Singapore. You’ll provide onsite support at our office as well as remote assistance for the wider APAC region. Your main tasks will involve resolving technical issues, performing installations, upgrades, repairs, and backups, and ensuring smooth tech operations daily.

Your Opportunity:

• Provide Technical Support and answer queries from staff in person, over the phone, or through our ticketing system on all company-supported applications.
• IT Issues: Diagnose and resolve problems with computers, telephony, and network systems.
• Onboarding and User Management: Conduct IT onboarding for new hires, create/manage user accounts, and ensure configurations meet departmental needs.
• Equipment Provisioning: Set up and configure equipment for new staff across APAC, including provisioning and verifying with Hiring Managers. Resolve Compliance Tickets: Address vulnerability and non-compliance issues directly with end users.
• Documentation & Escalation: Document solutions for future reference. And route complex issues to relevant IT teams when necessary.
• Communication & Follow-Up: Clear communication keeps users informed throughout the issue resolution process.
• After-Hours Support: Participate in an on-call rotation to provide after-hours support as needed
• Asset Management: Manage the local inventory of IT hardware.
• Work from office five days a week

What You'll Need:

• Two or more years of technical support experience.
• Excellent verbal and written English skills.
• Experience supporting Microsoft Windows operating systems and applications.
• Experience supporting Apple Macintosh operating systems and applications with PC and Apple hardware.
• Experience with Active Directory and/or Okta.
• Experience using JAMF, Service Now for Ticketing and similar platforms, Bigfix, Google Workspace, supporting mobile devices, general knowledge of local area networks and troubleshooting.
• General knowledge of AWS Workspaces or similar environments. Experience with Linux is a plus.

Looking forward to being part of a team with a strong sense of accountability, urgency, and drive for success?

Join a global organization that puts employees first!

The role:

This successful hire will manage and lead the design, development, and maintenance of software application ideation, creation, and maintenance projects. Your role will also be responsible for the P/L and forecasting of the projects.

We are searching for a great individual with experience in project management and familiarity with I.T.-related concepts and processes.

What we need from you:

• A Singaporean Citizen or Permanent Resident due to business needs
• At least 3-5 years of experience developing and implementing Project Management Plans as an IT Project Manager.
• Adept knowledge in developing project management artifacts such as detailed project plans/schedules with dependencies.
• Experience in Agile methodology and related management tools (Confluence, Jira, Kanban, VersionOne/Agility.)
• Excellent verbal and written communication skills including presentation skills.

Your new company

We are seeking an experienced and professional Executive Chauffeur to provide safe and reliable transportation services to our company president and distinguished visitors. The ideal candidate will possess impeccable driving skills, a strong safety record, and a professional demeanour.

Your new role

· Provide safe, reliable, and courteous transportation services for organisation’s president and senior directors under the approval of the president.

· Maintain the organization's vehicles in excellent condition, ensuring cleanliness, fuelling, and regular maintenance.

· Coordinating with president’s personal assistant to ensure timely pickups and drop-offs.

· Foster positive relationships with the president, providing exceptional customer service and responding to their needs.

· Collaborate with events staff to coordinate transportation for special events, conferences, and meetings.

· Ensure compliance with organizational policies, traffic laws, and safety regulations.

· Perform other duties as assigned to support the organization's transportation needs.

What you will get

· Competitive compensation package, including a 13th-month bonus (AWS) and performance incentives

· Stable and secure 2-year contract with potential for renewal

· Comprehensive medical benefits and insurance coverage

· Generous annual leave allowance of 21 days

What you will need to succeed

· Valid class 3 driving license

· Possess a record free driving license and practice excellent and safe driving habits

· Familiar with Singapore roads

· Must be very willing to work according to president schedule

· Minimum of 3 years' experience as a personal chauffeur, including driving high-end cars.

· Able to work weekends and overtime when necessary

· Punctual, Responsible, Honest and Polite

· Friendly personality, well-mannered

· Private Hire Driver, Male and Females are welcome to apply

Your new company

Client is an electricity distribution company in Singapore seeking to hire a Training Operations personnel

Location:

Current: Woodleigh

Mar 2025 onwards: Bedok

Salary: up to $2,800 + completion bonus

Work hours: Monday – Friday 8am – 5.30pm

(Ad-hoc class support on Saturday and weekday evening – under overtime claims)

Your new role

• Assist customers on course enquiries and registrations

• Follow up on billing and payment

• Logistic preparation for class (attendance, exam administration & etc)

• Daily course support and exam administration

• Update attendance and assessment result

• Course Evaluation Download

• Ordering of stationery, certificate, safety card, water drums & etc

• Ad-hoc class support for Saturday and weekday evening lessons

• Any other tasks assigned

What you'll need to succeed

• Diploma in relevant Business discipline from any of the recognised Polytechnics in Singapore

• Possess at least 1 – 2 years of relevant experience

• Proficient in Microsoft Office Application (Word, Excel and PowerPoint)

• Excellent customer facing skills together with strong communication

• Good analytical and problem-solving skills

• Ability to work independently

• Knowledge of training operations work would be an advantage

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Your new company
[CONFIDENTIAL SEARCH] A fast-growing and dynamic accounting firm with a vibrant culture and work-life balance.

Your new role
As an Accounting Manager, you will play a pivotal role in leading the accounting team on client engagements. This includes:

• Overlooking accounting projects
• Team management
• Managing more complex accounting projects/treatments
• Client relationship management

What you'll need to succeed
This role is open to candidates with a minimum of 5 years of experience in finance, with a minimum of 3 years team management experience. Good communication and client management exposure will be a bonus.

What you'll get in return
Joining a fast-growing and expanding team, with attractive remuneration and growth opportunities.

What you need to do now
If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

Eye Specialist Clinic Pte Ltd

Paragon #06-01 to 05

Optometrist

(Eye Specialist Clinic @ Paragon)

Orchard (Central/South) – Paragon

Eye Specialist Clinic at Paragon is looking for optometrist.

Highlights:

· No night or Sunday clinics

· Family Friendly

Benefits:

· Good working conditions, cordial and friendly working atmosphere

· Long term career prospects

· Excellent training & advanced skill development in both clinical and optical practice.

· Family friendly

Requirements:

· 70% eye clinic work ; 30% optical work

· Diploma or degree in optometry

· Fully registered or Qualifications approved by Singapore OOB (Optometrists & Opticians Board) is preferred

· FreshGrads are welcomed to apply as well

· Good communication and interpersonal skills

· Acceptable grooming standards

· Must like children as half the patients are children

Hours:

· Monday to Friday office hours 845am to 545pm

· Saturday 845am to 1245pm

· No night or Sunday clinics

Please email to [email protected]

Your new company

My client (located in the North) is a leading provider of innovative technology solutions and manufacturing services.

Your new role

Join their team as a Field Service Engineer, where you'll play a critical role in installing, upgrading, and maintaining cutting-edge CVD/PVD systems in cleanroom environments. If you're a self-motivated and technically savvy individual with a passion for troubleshooting and problem-solving, I'd love to hear from you!

Below are some of the key responsibilities for the role;

• Install and commission CVD/PVD systems at customer sites, ensuring seamless integration and optimal performance.
• Perform system upgrades and maintenance tasks, often on short notice, to minimize downtime and ensure customer satisfaction.
• Collaborate with their Lead Engineer to develop and implement effective warranty and support strategies.
• Provide prompt and detailed reports on fieldwork, system issues, and troubleshooting efforts.
• Participate in meetings, conference calls, and training sessions to stay up-to-date on industry developments and best practices.

What you'll need to succeed

The successful candidate, should have;

• Bachelor's Degree in Engineering (or equivalent) with at least 1 year of experience in CVD/PVD equipment and cleanroom fabrication.
• Alternatively, Diploma holders with 3+ years of relevant experience will be considered.
• Proven troubleshooting skills, with the ability to work independently and think critically.
• Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
• PLC knowledge is a plus, but not required.
• Willingness to work flexible hours, including evenings and weekends, as needed.

What you'll get in return

• Joining a company that is at the forefront of our industry
• Working with a talented and ever-evolving team
• Enhancing your skills while working on exciting and challenging projects

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Your new company

My client (Central area) is recognized as a global leader in private wireless systems, being the go-to partner for Fortune 500 companies and industry innovators. Join their award-winning team and be part of a legacy of excellence!

Your new role

Join their innovative QA team as an Industrial Process Engineer, where you'll play a crucial role in optimizing electronic manufacturing processes. Collaborate with cross-functional teams to design, develop, and implement efficient, high-quality, and cost-effective processes.

Below are some of the key responsibilities for the role;

• Spearhead process development and optimization initiatives to enhance electronic product manufacturing
• Drive continuous improvement using Lean, Six Sigma, and other methodologies
• Oversee equipment management, installation, and maintenance for optimal performance
• Create and maintain detailed process documentation and provide training to production staff
• Ensure seamless integration of new processes and technologies with design engineers, production teams, and quality assurance
• Guarantee safety compliance and adherence to environmental standards

What you'll need to succeed

The successful candidate, should have;

• Bachelor's Degree in Manufacturing Engineering, Electrical Engineering, or a related field
• 3-5 years of experience in electronic manufacturing process engineering
• Proficiency in process simulation software, statistical analysis tools, and Python
• Strong problem-solving skills, attention to detail, and excellent communication abilities
• Knowledge of Lean Manufacturing, Six Sigma, and industry standards

What you'll get in return

• Joining a company that is at the forefront of their industry
• Being part of a team that's dedicated to innovation and continuous growth
• Working with the latest technologies, tools, and methodologies to develop innovative solutions

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

· Work to obtain excellent business knowledge of the full transaction cycle within a multi-commodity energy trading environment such that they can converse directly with users and other stakeholders with minimal hand-holding from Business Analysts.

· Work within a hybrid internal/consultant/vendor team to deliver a backlog of new features, enhancements, bug fixes and integrations to support the ongoing needs of the LNG and Coal trading businesses. Demonstrate a strong ability to self-organise when required.

· Work collaboratively with the rest of the CLIENT technical team, whilst also demonstrating end-to-end ownership of entire problems where required.

· Apply their strong software engineering skills to:

o Improve the ability to integrate vendor systems together.

o Improve the ability to unit test customisations of vendor systems.

o Improve the structure the source of such customisations.

· Demonstrate a broad set of technical skills including expert database development and administration, .NET/C# development and Powershell Automation/Devops skills.

· It is most important that they have the ability and desire to rapidly pick up a diverse range of technical skills to support challenges as they arise. For example, whilst not a prerequisite for the role, they are likely to be presented with challenges using technologies such as Azure IaaS/PaaS, Power BI, Tableau, SSRS and Crystal Reports.

· Show a highly proactive attitude in learning and immersing themselves in the vendor platforms with the aim of gaining an expert knowledge of how to develop and support extensions and integrations.

· Work with CLIENT IT to evaluate the quality of the existing vendor system customisations and build out a prioritised backlog of improvements. Work to then safely improve the code estate to improve its flexibility and maintainability.

· Support efforts to introduce end-to-end test automation across the application estate.

· Have a strong engineering focus and eye for high quality delivery. They will be expected to deliver high quality software and adhere to modern software engineering practices. They must also be driven to automate everything as this is ingrained in the culture of the team.

· Have strong systems and business analysis skills, particularly in understanding the complexities of existing software systems.

· Be comfortable with agile delivery modes such as Scrum or Kanban but also be flexible to work with whichever delivery approach works best for the problem at hand.

· Provide 3rd line production support.

Skills and Experience required

• Extensive experience with C# .NET
• Very strong understanding of the core language and framework
• Service oriented development (WCF, Web API or ASMX)
• Data access development (ADO.NET, EF or equivalent such as NHibernate)
• Extensive SQL Server database design and development skills (excellent SQL skills assumed). A good working knowledge of database performance optimisation is also required.
• Experience with PowerShell
• Experience with Windows Server infrastructure
• Experience working with agile delivery methodologies such as SCRUM or Kanban.
• Experience with Microsoft-based BI stack, including SSIS, SSRS and Power BI is desirable.
• Experience with Azure PaaS and IaaS and corresponding automation toolkits is desirable.
• Strong academic background, educated to degree level and/or equivalent professional qualification or relevant business experience.
• Highly motivated to continually develop skills and techniques to ensure the best tools are used for the job. Support, resources and technical mentoring will be provided by CLIENT as required.

What you need to do now

If you're interested in this role, click 'apply now'.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

• Fortune Global 500
• Good Company Benefits
• Central Business District (CBD)
• Good Working Culture with a Friendly Boss

Key Responsibilities:

• Perform helpdesk duty and day-to-day computer operations;
• Resolve basic IT issues such as Windows OS and productivity tools queries;
• Carry out IT support activities to ensure the optimal performance from systems and network, accessible to Server all the times in fulfilling the business operations need;
• Coordinate with the Corporate Helpdesk/ IT Team to provide resolution to Software, Hardware, Server and Network related issues;
• Support on the MS Exchange and Active Directory in terms of User/Print/File Management (i.e., Create, delete, modify);
• Investigating and diagnosing network problems;
• Configuration and installation of IT solutions;
• Assist in administrative and receptionist duties when necessary;
• Perform ad-hoc duties as and when being assigned by the Supervisor;

Requirements:

• Diploma in Information Technology or its equivalent;
• 1-3-years exposure in desktop/Helpdesk support;
• Excellent in hardware, software, network and server troubleshooting;
• Ability to work in a fast-paced environment;
• Good communication and interpersonal skills;
• Low voltage wiring experience;
• Basic Knowledge of Hyper-V administration;

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to YAN JIANKAI (EA Personnel Reg. No. R22104741, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or email to [email protected] or contact James at 6590 9870 or 9150 3922 for a confidential discussion.

Responsibilities

Provide first-level technical support to end-users .

Provide basic infrastructure or network troubleshooting. Diagnose and resolve technical issues efficiently

Install, configure, and update software applications, desktops, laptops, TV, Meeting Room bookings and peripherals.

Create and maintain accurate IT documentation

Review and maintain IT contracts with vendors

Review all software licences and provide periodic updates & recommendations.

Plan and provide a table of report on upcoming licences renewals and ensuring the accounts are done correctly and on-time.

Maintain an inventory of IT equipment and ensure accurate asset tracking.

Review need of IT requisition from users and obtain approval from user’s department head .

Procure, manage, and maintain office IT equipment and cabling to meet agreed standards.

Conduct periodic system audits and ensure IT systems meet security and compliance standards .

Assist with office infrastructure setup and maintenance, including firewalls, access points, printers, and workstations.

Support employee onboarding and offboarding.

Requirement:

Diploma or Degree in Computer Science, Information Technology, or a related field.

Minimum of 3 years of experience in tech support, desktop support, or a similar role.

Proficiency in Windows, Linux, and Mac OS; familiarity with both PC and Mac hardware and software is essential.

Experienced in using and supporting Microsoft 365, MS Teams and Sharepoint support.

Be self-reliant and take ownership of their responsibilities.

Able to communicate clearly with stakeholders and IT team.

Exhibit excellent teamwork skills and adapt to company’s culture and practices.

Maintain a high standard of work and adhere to service timelines to ensure operational efficiency.

Identify areas for improvement in the IT support processes and implement changes to enhance service delivery.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to [email protected] stating

Expecting Salary

Date Available

Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID: LR35697X

JOB DESCRIPTION

• Provide technical support for Windows servers and network to ensure maximum uptime.

• Manage Cloud Infrastructure and Services such as Office-365, Veeam, SpamTitan, Cloudflare

• Administer security products such as firewall, spam filter, phishing test tool etc

• Design and maintain SharePoint Intranet

• Provide desktop support and standby duty.

RELEVANT EXPERIENCE

• Experience in Windows 2012 and abv administration, patching, backup and restore

• Experience in network administration such as VLAN setup, switching, routing, DNS etc.

• Experience in Cloud technologies and cybersecurity concepts

• Experience in desktop hardware and software diagnostic, configuration, and support

• Diploma/Degree in IT with at least 3 years’ experience

• Friendly disposition

If the above role is a good fit for you, or if you know anyone who might be good for the role, please get in touch with an updated CV and I'll be in touch!

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Job Responsible

• Evaluate the financial and budget impact of decisions, ensuring solutions align with customer proposals and recommending the best options.
• Engage in architectural discussions to design deployable solutions.
• Develop solution offerings, including services, training, and support, with detailed scope, deliverables, effort sizing, and pricing.
• Plan and deliver Proof of Concepts (POC), migration, and deployment services.
• Collaborate with the Sales team to support achieving sales targets within cost objectives.
• Lead pre-sales activities independently to close opportunities.
• Ensure timely, reliable, and high-quality solution design and deployment.
• Perform other duties as assigned by management.

Job Requirement:

Min Diploma in IT/ Cybersecurity or related.

1year relevant experience- Sales/ PreSales/ Technical network and security

Responsibilities:

• Analyze, design, and implement IT systems to meet business needs.
• Provide advanced technical support and troubleshoot complex IT issues.
• Collaborate with stakeholders to gather requirements and develop technical specifications.
• Ensure the security, integrity, and availability of IT systems and data.
• Monitor system performance and implement improvements as needed.
• Manage and support IT projects, including planning, execution, and post-implementation review.
• Develop and maintain documentation, including system architecture, processes, and procedures.
• Mentor and provide guidance to junior IT staff.
• Stay current with emerging technologies and industry trends to recommend and implement innovative solutions.
• Coordinate with vendors and service providers to ensure seamless integration and support of IT services.

Requirements:

• Diploma in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in IT analysis, support, and project management.
• Strong knowledge of IT infrastructure, including servers, networks, and databases.
• Proficiency in various operating systems, such as Windows, Linux.
• Experience with cloud computing platforms (e.g., AWS, Azure) is preferable.
• Familiarity with cybersecurity principles and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., ITIL, CompTIA, Microsoft, Cisco) are a plus.

Responsibilities:

• Project deployment for customers' Enterprise IT Network Services.

• Work closely with Project Manager to fulfil project deliverables.

• Execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery.

• Responsible for supporting operational systems satisfying contractual Service Level Agreement

• Establish TAC cases with principal vendor in complex problem till resolved. Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.

• Diagnose and rectify technical issues.

• Perform and manage routine preventive maintenance and operational activities promptly and effectively.

• Documentation skills include creating and updating detailed solution design, installation and maintenance documents. Provide up-to-date project documentation and reports.

• Perform standby duties if required.

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Be customer and service oriented, positive working attitude.

• Possess CCNA / CCNP certification

• Good Knowledge of following products will be advantageous: Cisco switches, IXIA, NTP, SMS Gateway, Data Diode, F5, Solarwinds

• ITIL certification will be an added advantage

Location: Chai Chee Road

Overview:

• We are looking for an IT Operations Support Analyst to maintain and support our IT operations. The role involves developing batch jobs, managing cron jobs, and ensuring the stability of IT systems. Ideal candidates will have experience with .NET, SQL databases, and scripting for operational processes.

Key Responsibilities:

• Monitor and maintain daily IT operations and system performance.
• Develop batch jobs using .NET and manage cron job scheduling.
• Troubleshoot and resolve operational issues related to systems and databases.
• Collaborate with teams to implement solutions and improve processes.
• Provide Level 1 and 2 support for system incidents and service requests.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and ability to work independently.

Requirement: :

1 Have a valid class 5 driving license

2 Familiar driving in Singapore roads

3 At least 4 Year(s) of working experience and have experience in the related field is required for this position.

4 Candidate must possess at least education Diploma / Secondary in any field.

Job Description :

1 Delivering Machinery on side.

2 To drive company vehicles safely and according to established schedules and road.

3 Working area at Island Wide

4 Sometimes need assist in other operational duties

5 Perform transportation duties as deployed by the supervisor and carry out the duties diligently as per instructed.