Telenor Group is world’s leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billion (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 14,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website : https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/

About the Role

As the Category Manager you will be part of the TPC IT Sourcing team and will report to the Head of IT Applications Category. You will work closely with both corporate in Telenor and all of the Business Units. As the Category Manager you will be working closely with the Head of Category by contributing to the end to end Category management and strategy development, including sourcing execution, contract negotiation, as well as supplier management processes. Main tasks include:

· Develop comprehensive understanding of the IT Applications category, contribute to end to end category strategy development and perform analysis to support category strategy work

· Collaborate with user departments for preparing and executing the strategy, innovative analysis and proactively addressing procurement needs

· Identify, lead and execute cost saving initiatives that deliver value in the procurement of goods and services for the company

· Prepare and lead TCO analysis during procurement processes and participate in negotiations

· Manage resources and stakeholders in a sourcing process

· Implementation of category sourcing strategy and skilled approach to vendor management

· Ensure compliance with policies, processes and achieve targets

· Measures to review and assess progress, savings, and targets

· Develop and prepare periodic reports on all procurement activities

· Ensure contract management, implementation and follow-up activities

· Understand supply market and perform thorough supplier prequalification for the category

· Maintain an awareness of latest buying techniques and theories and develop application within the company

· Post contract management activities

- Manage contracts and price book relevant to the category

- Handle dispute with global suppliers

Profile

· Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external

· Result oriented, demonstrating excellent collaboration abilities

· Able to work with a high degree of execution power and passion

· Understand the vendor market

· Strong analytical and problem solving capabilities

· Experience with data processing tools, e.g. Excel or Tableau

· Demonstrate commitment, maturity, flexibility and speed in response to business and challenges

· Commercial and negotiation skills

· High level of integrity and ethics

Qualification and Experience Requirements

· Bachelor degree in Technology, Finance or Business or equivalent. MBA will be preferred.

· More than 5 years in a procurement / contract management / vendor management role preferably with experience in IT Applications area

· Proficient in use of MS Excel, performing data analyses and co-relation and able to produce and draw conclusions based on the analysis

· Broad experience with Microsoft Excel, PowerPoint and other applications & other relevant tools, e.g. ThinkCell etc.

· Have deep insight into end to end Sourcing process and strategies.

· Have good presentation and communication skills with proficiency in English with ability to influence colleagues and decision makers

Relevant Technology background would be an advantage

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Liase with in-house development team and testers
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support post-production deployment
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 5 years business analysis experience in delivering and supporting mid-large scale IT applications
• Experience in managing customized or bespoke application
• Basic knowledge of SQL and writing SQL queries is a plus
• Knowledge of Agile methodology
• Excellent written and verbal communication skills

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Purpose of Role:

Destination Services is mainly based on the welfare policies provided by the company, providing relocation services for cross-border transfers, new hire employees, and international assignments. This role is to support the regional destination service lead in APAC, in all potential operations matters for day to day work, as well as accompanying project work for the function.

Responsibilities:

• Detailed monitoring of the Destination Services Tracker to ensure that the data collection is robust, vendors are keeping to SLAs, and spotting any errors.
• Ensure that service delivery of services from vendors is of high quality (meeting the standards made clear via internal documentation), as well as ensuring that communication in internal communication platforms is clear, concise, and meeting documentation standards for proper audit trails and record keeping.
• Spot checks factual accuracy and guidance in internal communication platforms, and escalates to the regional Destination Services Lead (DSL) if there are any issues that need to be addressed.
• Be the first point of contact for employees reaching out for clarification internally, as well as to bring escalations and deeper questions to DSL for further investigation.
• Assist with data review projects as needed.
• Responsible for editing and translation of new Destination Service Guides for all APAC locations, and support quarterly review cycle as needed.
• Review various systems of record for accuracy, and communicate with suppliers/HROP/and other stakeholders as needed
• Assign new cases to the vendors, including monitoring for data accuracy and ensure timely follow up of all services once authorized
• Answer base level queries from vendors/employees.
• Support as 2nd pair of eyes for DSL, for daily casework.

Minimum requirements:

• Bachelor's degree or above
• More than 3 years of work experience in a relevant HR/Process Operations field.
• Proficient in Excel (vlookup/hlookup/conditional formatting/pivot tables/etc) or other data processing tools
• Good experience in reconciliation and data analysis, with good communication skills and proactive service awareness.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Education / Experience:

 Diploma / Degree in IT / Computer Engineering or equivalent

 1 year of experience in IT Support & Monitoring

Job Description:

•  Supporting deployment of on-site data centre physical infrastructure.
•  Installing, replacing and troubleshooting Cables and Hardware.
•  Handling data bearing devices (ex. hard drives, solid-state drives, etc.)
•  Working within a ticket-based environment.
•  Movement of equipment using pallet jacks or other assisted lifting equipment.
•  As required, assisting the Datacentre Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.
•  Flexibility to work non-standard business hours that may include weekends and/or holidays.
• Must be willing to do overtime and standby when necessary.

Skill sets:

•  Basic knowledge of computer hardware and components.
•  Six (6) months or more handling/maintaining any technical equipment or machinery.
•  1+ years’ experience supporting IT equipment or related technology.
•  Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
•  Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
•  Able to communicate effectively.
•  Proficient in written and oral English communication to support regional and global teams.
•  Desire to learn, grow, and develop new technical skills.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

TRANSCOMOS ZERO is currently searching for a passionate and dedicated IT Security / Operations Engineer who is proficient in Japanese to add value to our vibrant Operations Team.

Role Objectives:

The successful candidate will be a crucial part of our team, using their expertise in IT security to manage and maintain systems for not only our company but also our group companies.

The role is not limited to security support but includes account management and technical support for clients and vendors.

With a strong grasp of our cloud-based infrastructure tools, the candidate will be fundamental in providing continuous technical support to clients and internal teams within the APAC region.

Key Responsibilities:

- Implement and maintain security configuration across our IT infrastructure (including M365, Google Workspaces, ClickUp, Bitbucket, and etc.)

- Guide IT managers of the group companies per the headquarters' directive.

- Effectively manage and analyze system logs on an ongoing basis.

- Remain updated about the latest security vulnerabilities and take immediate action if necessary.

- Collaborate with internal and external parties to ensure secure, smooth operations.

- Handle client inquiries about our proprietary applications.

- Automate redundant tasks using programming language skills.

- Regularly monitor and maintain system metrics dashboard and alerts.

- Educate colleagues and enhance company documentation about our IT infrastructure.

- Collaborate closely with the Tech department at Japan HQ.

Desired Skills and Experience:

- At least 5 years of extensive experience in IT-related fields.

- Proficient reading and writing skills in Japanese.

- Exceptionally good communication and interpersonal skills.

- Clear knowledge of AWS, Azure(Entra), and/or GCP Services, relating to software development.

- Strong ability to configure SIEM and Power BI tools.

- In-depth familiarization with account management and data security.

- Experience in creating, monitoring and responding to security events.

Preferred Qualifications:

- Proficiency in additional languages such as Chinese, Malay, or Thai.

- Proven experience with Cyber Incident Response Plan (CIRP).

- Expertise in vulnerability management, penetration testing, and implementing security incident response processes.

- Extensive experience in developing, implementing, and maintaining security policies.

- Knowledge of network security design and implementation.

- Experience in using vulnerability scanning tools and security tools.

- Proven record of enhancing cloud security through policy implementation and monitoring.

- Experience in promoting social engineering and phishing countermeasures.

- Ability to provide in-house security training.

- Professional security-related certifications such as CISSP, CISM, CEH are highly desirable.

Job Description:

· Strategic Planning: Develop IT strategies that align with the company's business objectives.

· Operational Support: Ensure continuous support for all operational and business applications.

· Policy Implementation: Create, enhance, and implement IT and OT policies, procedures, and processes based on industry best practices.

· Disaster Recovery: Develop and operationalize the IT and OT Disaster Recovery Plan and Incident Response Plan within the Business Continuity Plan.

· Cybersecurity: Implement robust cybersecurity measures to protect the company from potential threats and attacks.

· Remote Work Systems: Establish systems to facilitate an efficient remote work environment across the company.

· Team Development: Develop IT human resources, set performance targets, and conduct appraisals to enhance skills and performance.

· Stakeholder Collaboration: Work closely with senior management, the board of directors, authorities, and vendors.

· Technological Advancement: Stay updated on technological trends and recommend new technologies to improve efficiency and effectiveness.

· Budget Management: Develop and manage the IT and OT budget to ensure cost-effectiveness and efficiency.

· Cost Monitoring: Monitor expenses and identify opportunities for cost savings.

Requirements:

· At least 5-7 years of experience in the software industry, with at least 3 years in a senior management or leadership role.

· Degree in Computer Science, Information Technology, or related field. Project management certifications (PMI, Agile, Scrum) are a plus.

· Strong leadership capabilities with a proven track record of managing diverse teams and motivating staff.

· Solid experience managing software development projects, including time, budget, and resource management.

· Strong understanding of modern software technologies and development methodologies like Agile, Scrum, DevOps, etc.

· Ability to think strategically and analyze market trends, identifying new business opportunities and product improvements.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

EA Licence No: 99C4599

Company Registration Number: 199601303W

Education / Experience:

•  Diploma / Degree in any field
•  1 -2 years experience in SI environment in an Account Sales Account Servicing role is an advantage

Job Description:

Account Management

•  Develop and service assigned clients’ account consisting of various government agencies
•  Responsible for growing account revenue and accountable to the assigned accounts within the FY and developing deep customer relationship and updating customer profiling accurately
•  Continually engage and establish relationships with, stakeholders, customers and additionally, expand customers’ profile
•  Understanding customers’ needs, coordinate proposals from presales and provide a concise quotation for their consideration.
•  Follow up, expedite and liaise with customers in all matters relating to the projects, payment, renewal and events / training; ensure customers are satisfied with deliverables
• Sales Operations Management
•  Coordinate Tender Briefing and lead Bid Review with Presales
•  Accountable for ensuring completion and quality of tender proposal in conjunction with pre-sales teams
•  Preparation of quotations for customer’s reference for opportunities (BQ/RFI/RFP/ITQ/ITT)
•  Track and ensure that timelines are met and updates are submitted to other functional teams
•  Drive alignment with other functional teams and orchestrate appropriate resources for customer engagements

Skill sets:

•  Sales Presentation / Fluent in communication
•  Relationship/Stakeholder management
•  Negotiation & Commercial Acumen
•  Proficiency in Microsoft Office Tools (ie; Excel, Word and PowerPoint)
•  Sales And Opportunity Analysis

Sales Administration / Support

• Process Customers’ Purchase Orders by raising Customer Order Processing (COP) forms and performing stock reservations.
• To raise and issue purchase requisition of equipment, spare parts, and accessories required for projects and ad-hoc orders and submit for approval.
• Correspond with customers, manufacturers, vendors and suppliers via email/phone for shipment status.
• Responsible for expediting the receivables and deliverables of ordered goods and identifying ordered equipment to prepare material take-off schedule for orders.
• Coordinate, liaise, and work with the Warehouse and Logistics Department to ensure that goods are packed and delivered on time to customers.
• Attend to customer inquiries (via phone/email) for prices and stock positions or customer complaints (e.g., invoice disputes) and ensure necessary actions are taken and followed through.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in drafting proposals and quotations to customers.
• Assist Sales Manager(s) / Assistant Sales Manager(s) collating multiple variations for projects for price negotiation with customer(s).
• Ensure that all filings are in order.
• Perform other ad-hoc duties as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating events e.g. Trade exhibitions, road shows, new product seminars, etc
• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating internal events, eg. Dealer meetings.
• Prepare and organise marketing collaterals.
• In charge of maintaining and ensuring the Company’s website content is current and up to date.
• Assist Sales Manager(s) / Assistant Sales Manager(s) to liaise with partners of trade magazines and media agencies.

Requirements:

• Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
• Experienced in ERP, preferably NetSuite, will be advantageous.
• Navigation communication product knowledge preferred.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

(WEST) - near Tuas West Road MRT

Responsibilities:

- Manage ex-stock list and record incoming and outgoing stocks.

- Fetch sales enquiries, discuss clients’ needs and propose concepts, products & solutions.

- Negotiate price and project timelines with customers.

- Follow up closely on job orders with clear and concise communications with produtions.

- Ensure stock inventory list is accurate and up-to-date at all times.

- Support sales team with processing quotation, sales order & filing.

- Attend to customer enquiries, follow-up and maintain good relationship with customer.

- Coordinate orders and lead time with operations team.

- Participate in sales & marketing meetings to provide update on feedback from customer.

- Achieve team target and provide back up to other team members when they are away.

- Ensure correct billing information with accounts receivable & provide support in recovering outstanding bills.

- Attend site visits, Build rapport with customers, providing consultation and sales support.

- Ensure successful outcome of transactions, contracts and proposals.

- Keep abreast of industry trends and news and ensure product offerings are updated and relevant.

- Any other related task and ad-hoc duties as assigned.

Requirements:

- Possess Diploma / Certificate

- Minimum 2 years of relevant experience.

- Good communication skills (Spoken and Written)

- Meticulous, highly organized and team-player.

- Self-driven, adaptive and interpersonal skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

* Location: Bedok

* 5days work

* MNC company

* Basic + AWS + VB

Job discription:

• Achieve sales objectives within product range or assigned districts.
• Pursue sales leads, conclude orders, and initiate internal sales process and logistics.
• Provide technical solutions to Consultants prior to tender calling
• Understanding of local Codes for Vertical Transportation System
• Attend tender interviews
• For secured contracts, to attend project meetings as & when required
• Handle variation orders
• Money collection
• Visits to customers

Requirement:

Diploma / Degree in any fields.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Company’s Profile:

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Sales Support Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Job Responsibilities:

• Providing administrative support to Sales Team
• Handling sales enquiries, communicate and coordinate sales-related issues with customers and overseas offices
• Preparing quotations, reports and other sales-related documents
• Sales order follow up and liaise with internal departments to ensure smooth delivery

Requirements:

• Meticulous, detail-oriented and strong in administrative processes (Fresh graduates are welcome to apply)
• Internship admin experience will be a strong advantage
• Meticulous and comfortable to work with tight deadlines

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Descriptions:

- Oversee the escalation and resolution of complex technical issues, ensuring that all incidents are handled promptly

- Create and maintain job schedules, job tracking, client communications, team communications, web reports, and other documents

- Solves critical issues of the system and understanding the problems with the software systems

- Work closely with the development team to report bugs, request patches, and follow up on issue resolution

- Ensure timely and effective resolution of technical incidents in line with service level agreements (SLAs) and customer expectations

- Provide root cause analysis techniques to determine cause and resolve complex system issues

- Work with the development and IT teams to report bugs, request patches, and follow up on issue resolution

- Conduct application testing, support client application testing; collect and summarize test result

- Assist with product rollouts, system upgrades, and other initiatives

- Lead the improvement of service and change processes, procedures, and outcomes, in alignment to ITIL practices

- Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health

- Continuously review and improve application support processes and workflows to enhance operational efficiency

- Maintain a knowledge base of know defects, issues, process, techniques

- Manage client expectations on an ongoing basis

Requirements:

- Diploma / Bachelor’s Degree in Computer Science, Engineering, or a related field

- Minimum 3 years of relevant experience in application/ technical support

- Knowledge of ITIL or similar service management frameworks is preferred

- Strong knowledge of technical troubleshooting, including hardware, software, networking, and operating systems

- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues

- Must be comfortable working in a 24/7 support environment, including rotating shifts, nights, weekends, and public holidays