The Opportunity:

Our esteemed client, a well-established and reputable company, is in search of a motivated and seasoned Procurement Executive to become part of their dynamic team. In this role, you will play a vital role in maintaining the seamless and efficient operation of the supply chain process. This includes closely monitoring supplier performance, overseeing the supplier selection process, and implementing strategies to optimize costs while enhancing overall supplier performance.

• Clementi
• Basic up to $5,000 + AWS + VB (2 months)
• Mon-Fri 8AM-5PM/9AM-6PM (Flexible)

The Job:

• Regular monitoring suppliers and service providers' performances
• Monitor and drive overall supply chain performance and optimizing costs
• Drive the decision in the supplier/source selection process
• Manage supplier relationships
• Engage in contract and price negotiations
• Conduct vendor sourcing and supplier development
• Participate in continuous improvement initiatives

The Talent:

• Diploma or Degree in Procurement/Supply Chain
• Prior experience or relevant certification from CIPS, CPSM, CSCP, CSSBB
• Min. 3-5 years of professional experience as purchaser or similar position in Aerospace industry
• Dealt with Aerospace products, particularly MRO

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and email to [email protected]
• Apply here and contact us to follow-up

On behalf of one of its clients in the Renewable Energy field, the French Chamber of Commerce is looking for a Sales Executive (Solar)

Our client is a solar energy provider committed to delivering sustainable and efficient solar solutions.

They are hiring a Sales/Business Development Representative for Solar Sales with a background in solar or real estate sales. The ideal candidate will be responsible for generating new business opportunities, building relationships, and closing sales deals within the solar industry. You will target residential and commercial customers, present solar solutions, and achieve sales targets. Strong sales skills, industry knowledge, and a passion for sales are essential. The successful candidate will be a dynamic and results-driven individual with a proven track record of achievement, demonstrating qualities such as drive, goal orientation, and effective team leadership within the solar industry.

Responsibilities:

• Develop and implement effective sales strategies to maximize business opportunities.

• Generate new business opportunities, building relationships, and closing sales deals within the solar industry.

Requirements

• Previous solar sales or real estate sales experience is a plus.

• Proven track record of exceeding sales targets.

• Strong communication and negotiation skills.

• Fluent in English, Mandarin is a plus to communicate with non-English speaking prospects.

• Knowledge of solar energy systems and industry trends.

• Ability to work independently and as part of a team.

• Bachelor's degree in business or related field preferred.

Responsibilities

• To assists the Assistant Manager on all transactional processing functions and managing the process & systems
• To contact and liaise with relevant government statutory boards on government policies, regulations, procedures, practices pertaining to Eldershield plans.
• Continually to improve both efficiency and effectiveness of process and systems so as to achieve desired Net Promoter Score.
• To handle some other enquiries into status of application, appeals relating to administrative requirements

Requirements

• Min. Diploma/ Degree in Business or related
• Proficient in MS Office
• Preferably with at least 1 year of insurance industry experienced

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Overview

• Department: Diagnostic Imaging Department (DDI)
• Conducts examinations such as CT Scan, Ultrasound, Mammography BMD, Fluoroscopy and Theatre Radiography.
• To work closely with other HCPs; Radiologist and doctors in the imaging process.
• Care and maintenance of the equipment and machines - Ultrasound, X-ray and radiographic.
• To take part in department's quality assurance and performance appraisal.
• Supervises and directs activities of departmental staff when necessary.

Requirements

• AHPC registered
• At least 3-5 years of working experience within similar capacity

Yan Qi

R1438202

BTI Executive Search

Reporting to the Director of Human Resources, your job responsibilities include, but not limited to:-

Responsibilities:-

1. Administer on-boarding and off- boarding process.
2. Assist in the administration of employee confirmation, contract renewal, re-employment, employment certification letters, reference checks etc.
3. Source, screen and shortlist candidates and coordinate the selection process.
4. Experience in Work Pass application, renewal and cancellation.
5. Process resignations of employees and preparing leaver’s advice form
6. Prepare monthly payroll advice & e-claims report during payroll period.
7. Report & submit Work Injury Compensation claims.
8. Data entry of new hires into HRIS.
9. Verify and process Grab transport & Cabcharge invoice.
10. Update staff onboarding list.
11. Support Employee Engagement activities
12. Assist in completing MOM and other government surveys
13. Performs any other duties as may be assigned from time to time by the Management.

Requirements:

1. Diploma in Human Resources Management or equivalent.

2. Exposure to HR operational management in the hospitality industry is preferred

3. Able to start within short notice.

4. Proficient in Microsoft Office software such as Word, Excel and Powerpoint

5. Able to work independently and a team player.

Financial Planning & Analysis

· Prepare actual and budget/forecast financial reporting and presentation.

· Preparation of monthly and budget/forecast hyperion reporting for submission to Region Finance.

· Perform variance analysis and document commentaries on financial results for the respective business and operation units.

· Partner with business teams to support business decisions & strategy.

· Ensure each business and operation units costs are being forecasted and accounted properly for before month end close.

· Assist to manage outsource service provider related to month end reporting package.

Intercompany transactions Management

• Possess overview of inter-companies recharges for the entity and ensure communications with accounting team members for recharging.
• Ensure agreements are in place and maintain inter-co agreement listings up to-date.
• Ensure recharges are accurately budgeted and forecasted in respective functions.
• Analysis of variances of actuals against budgets/forecasts.

Treasury Matters

• Support in preparing weekly and monthly cash flow forecast and daily cash flow report.
• Manage hedging operations, evaluation, and monitoring of daily rates.
• Support in other Treasury matters

Others

• Ensure compliance to Standard Operating Procedures, Policies, internal control procedures and accounting policies.
• Review existing processes and drive for continuous improvements.

Perform other duties, ad hoc assignments and projects as assigned.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities

• To assist and support accounting and financial reporting functions
• Assist in month end accounting preparation to ensure timely and accurately posting of journals.
• Preparation of Monthly/quarterly/yearly internal financial reporting.
• Ensure timely and accurately deliver requested financial report for manager to review
• Participate in ad hoc related projects.

Requirements

• Min. Diploma / Degree in Accountancy or related
• Preferably with at least 1 year of relevent experienced

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

The Opportunity

• Opportunity to work in a renowned organisation in the logistics industry (US MNC), and is an Accredited Training Organisation (ATO).
• Location: East
• Salary: Up $5300
• Start ASAP!
• 4 months contract convertible to perm! (subjected to performance)
• Work life balance and time-off provided for OT commitment during month end closing period
• Candidates without experience but with relevant education background are welcome to apply as training will be provided!

The Talent

• Minimum a Diploma in Accounting/Finance related background
• At least 1 years of finance/management accounting experience; preferably with accounting or internal audit or public accounting in any industries
• Good written, verbal and interpersonal communications skills to work collaboratively with different stakeholders
• Ability to meet tight deadlines and quickly adjust to changing business priorities and time-lines

Job Description

• Liaises with external auditors and external consultants to complete annual statutory audits
• Responsible for monthly closing activities; preparation and recording of all journal entries, in accordance to US Generally Accepted Accounting Practices (“US GAAP”) and IFRS
• Preparation of monthly variance analysis
• Timely and accurate preparation of monthly balance sheet reconciliations as part of internal control to assess and mitigate balance sheet risk
• Identifies and follows up on areas of concern within the reconciliation, develops corrective action plans where needed and ensures accounts are in good standing
• Liaises with internal auditors for SOX audit and self-audit
• Preparation of audit documentation, account analysis, annual financial statements and related statutory reports for both US GAAP and local statutory requirement
• Assists in General Ledger work transition and remediation from field locations into Shared Service site
• Maintains internal controls including completing self-audits and adherence to compliance policies
• Supports process improvement including recommendations for training and updates to procedures

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected] !
• All shortlisted candidates will be contacted.

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

• Permanent position with variable bonus.
• Experience in full cycle of GL.
• Comfortable with high volume in GL.

Job Description

• To be responsible for the financial accounting of companies under the Motors Singapore Group.
• Co-ordinate with shared services centre relating to accounting operations including day-to-day finance operations so as to keep proper accounting records and meetreporting requirements on time.

Job Content

Financial accounting

• Prepare monthly closing journal
• Prepare / Review monthly accounts reconciliations and schedules
• Review monthly inventories ageing report for adequate NRV
• Control chart of a/c, review consistency, control a/c creation and archive
• Review stock take reconciliation
• Assist FM in annual policy renewal review
• Audit review support (External and GCAD review)
• Ensure compliance to accounting standards
• Preparing and submit Benefit in Kind (BIK) - Car and Car-related Benefits
• Annual Statutory Accounts, XBRL

GST and Tax

• Review GST submission workings and GST reconciliation test
• Prepare tax & deferred tax computation for accounting provision
• Finalise corporate tax computations for review by HO and tax consultants

Fixed Assets and Capex

• Review and maintain record for capex for new / replacement of fixed asset requisition
• Maintain asset register
• Maintain demo car record for every franchise and prepare costing for demo disposal and registration Capex

IT Matters

• Implement and test new programs developed to ensure that they function correctly based on our requirement.
• Set up parameters and interfaces in GDMS for new models and/ or franchise.

• Qualifications - Diploma holder in Accounting & Finance with 4 years of working experience or Degree holder in Accounting & Finance with 2 years of working experience
• Good Excel skills
• Able to work in fast-paced environment

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• MNC and fast-pace environment
• Variable Bonus

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

• Permanent position with variable bonus.
• Experience in full cycle of GL.
• Comfortable with high volume in GL.

Job Description

• To be responsible for the financial accounting of companies under the Motors Singapore Group.
• Co-ordinate with shared services centre relating to accounting operations including day-to-day finance operations so as to keep proper accounting records and meetreporting requirements on time.

Job Content

Financial accounting

• Prepare monthly closing journal
• Prepare / Review monthly accounts reconciliations and schedules
• Review monthly inventories ageing report for adequate NRV
• Control chart of a/c, review consistency, control a/c creation and archive
• Review stock take reconciliation
• Assist FM in annual policy renewal review
• Audit review support (External and GCAD review)
• Ensure compliance to accounting standards
• Preparing and submit Benefit in Kind (BIK) - Car and Car-related Benefits
• Annual Statutory Accounts, XBRL

GST and Tax

• Review GST submission workings and GST reconciliation test
• Prepare tax & deferred tax computation for accounting provision
• Finalise corporate tax computations for review by HO and tax consultants

Fixed Assets and Capex

• Review and maintain record for capex for new / replacement of fixed asset requisition
• Maintain asset register
• Maintain demo car record for every franchise and prepare costing for demo disposal and registration Capex

IT Matters

• Implement and test new programs developed to ensure that they function correctly based on our requirement.
• Set up parameters and interfaces in GDMS for new models and/ or franchise.

• Qualifications - Diploma holder in Accounting & Finance with 4 years of working experience or Degree holder in Accounting & Finance with 2 years of working experience
• Good Excel skills
• Able to work in fast-paced environment

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• MNC and fast-pace environment
• Variable Bonus

Job Description:

• Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter
• Billing enquiries and cashiering duties
• Schedule follow-up appointments for patients and advice on the necessary tests / investigations
• Assist in preparing clinic reports
• Liaise with doctors, nurses and internal departments on any clarifications for patient matters
• Assist in counter closing

Job Description

• Min N/O/A levels/ Diploma
• No Experience needed/ Full training and guidance will be provided during work
• Must be able to commit to a minimum of 3 months
• Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: Clinic Assistant)

Thank You.

Lynn Ho

R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

WHO WE ARE:

• Subway® franchisee operating an upcoming new restaurant @ Great World shopping mall.
• We believe in providing a fun and rewarding working environment while offering the opportunity to contribute as the ‘pioneer’ team.

YOUR ROLE:

• The Supervisor is the heart of our operation.
• We are looking for a talented individual to join us as the ‘pioneer’ with the opportunity to build and lead teams in the day to day operations of the restaurant.

YOUR RESPONSIBILITIES:

• Supervises restaurant staff and daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained.
• Schedules and supervises staff.
• Maintains standards of restaurant safety and security.
• Exceptional guest service is a major component of this position.
• Maintains business records as outlined in Subway Operations Manual.
• Performs other task as maybe assigned from time to time.

WHO YOU ARE:

• Cheerful, friendly, detail and customer-orientated.
• Physically fit to work in Quick Service Restaurant.
• Possess a Bachelor's degree or equivalent
• Experienced in F&B and prior supervisory role would be added advantage.

WHAT WE OFFER:

• Attractive Salary Packages.
• Clean Environment (non-oily and greasy environment typically found in a restaurant).
• Career growth opportunities.
• Training and professional development opportunities.

WHO WE ARE:

• Subway® franchisee operating an upcoming new restaurant @ Great World shopping mall.
• We believe in providing a fun and rewarding working environment while offering the opportunity to contribute as the ‘pioneer’ team.

YOUR ROLE:

• As a Sandwich Artist™ you are the face of Subway® promoting the brand’s awareness as you will be serving and adding value to every customer’s needs in an efficient and friendly manner.
• We are looking for talented individual to join us as the ‘pioneer’.

YOUR RESPONSIBILITIES:

• Greets and serves guests. Exceptional guest service is a major component of this role.
• Customising customer’s product to their specifications according to prescribed recipe.
• Maintains food safety and sanitation standards.
• Handles or processes light paperwork.
• Performs other tasks as maybe assigned from time to time.

WHO YOU ARE:

• Cheerful, friendly, detailed and customer-orientated.
• Physically fit to work in a Fast Food Restaurant.
• Possesses Bachelor's degree.
• Experienced in F&B would be an added advantage.

WHAT WE OFFER:

• Attractive Salary Packages.
• Clean Environment (non-oily and greasy environment typically found in a restaurant).
• Career growth opportunities.
• Training and professional development opportunities.

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

• Manage general ledger tasks efficiently.
• Prepare analysis-ready schedules for audits.
• Reconcile intercompany balances and other records.
• Review and ensure accuracy of trial balances.
• Produce timely and accurate financial reports.

Requirements:

• Minimum Diploma/Degree in Accountancy with at least 3 year of relevant working experience.
• Proficient in Financial Reporting/GL/Auditing.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Lead diverse digital marketing campaigns for success.
• Analyze performance against key objectives, ensuring effectiveness.
• Evaluate customer experiences across various touchpoints.
• Collaborate with external partners, fostering productive relationships.
• Identify and adopt innovative technologies for strategic growth.

Requirements:

• Minimum Degree in marketing with at least 1 year of relevant working experience.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Support HR with data entry and administration.
• Update and maintain intranet content regularly.
• Design engaging materials for HR policy communication.
• Assist HR team with various administrative tasks.
• Contribute to impactful internal communications initiatives.

Requirements:

• Minimum A Level/Diploma holder with at least 1 year of admin/HR working experience.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Administer programs: create classes, manage registrations, coordinate travel.
• Collaborate for course support and materials.
• Procure items, manage invoicing, ensure timely payments.
• Monitor program finances: revenue, expenses, and accruals.
• Ensure accurate records, comply with service standards.

Requirements:

• Minimum A Level/Diploma holder with at least 1 year of admin working experience.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Handle admin duties
• Data entry
• Filing and scanning of documents
• Prepare invoices and documents
• Other duties as assigned.

Requirements:

• Minimum Diploma/Degree holder with prior admin experience.
• Good Career Opportunity

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Advise schools on co-curricular learning modules.
• Identify and resolve execution strategy gaps.
• Guide junior staff in material preparation.
• Utilize technical tools for efficient coordination.
• Ensure integration of new initiatives with data standards.

Requirements:

• Minimum Degree holder with at least 3 year of relevant working experience in education indsutry.
• Proficient in MS Office.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Purpose:
The Data Center Technician II will support the Operations group in monitoring systems & applications, troubleshooting software and solutions, as well as assuring the operations environment is up and running. 

Essential Functions: 
Monitor and respond to System Alerts
Troubleshoot and resolve Support Tickets as prioritized by the Platform Captains
Perform service restarts on servers
Analyze system logs for troubleshooting and identifying system improvements
Provide internal, cross-functional communication with Cardinal Customer Service(s) and production engineering to provide updates
Escalate issues internally as needed
Open and manage support tickets with third-party vendors
Assist in setting up deployment and automation
Execute automated tests

Additional Responsibilities:
Other daily operations tasks as assigned 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General Tasks

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.

• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP)
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

• Business partnering to line managers by providing HR advice and perspective, with the objective of motivating employee’ morale and achieving a Win-win outcome for the business and employees.
• Conducts end-to-end recruitment process by doing in-house direct sourcing for most roles- provide sound advice to hiring managers on market situation and feedback on candidates.
• Responsible for campus recruitment and employer branding.
• Support the Learning & development Plan for the organisation on a year-on-year basis with follow through on training effectiveness.
• Support employee engagement activities, including organising of HR or employee recreational events or get together sessions.
• Support in employee relation matters to address potential employee’s grievances and disciplinary issues.
• Participate and support global and regional HR projects and/or initiatives at country level.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)