Overview

We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills.

What will you be doing?

As a support Engineer, you provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations i.e., replicating the reported issues raised and communicate to the support software engineers and Quality assurance engineers of your findings to facilitate in bug fixing.

Your responsibilities will include:

• Being a representative for project-specific customer inquiries and issues that you will take ownership and bring resolution.
• Ensure customer satisfaction in Project Support and Maintenance
• Collect information and perform deep-dive analysis, diagnosis, and troubleshoot.
• Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
• Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
• Manages the status of issues raised and ensure they are resolved effectively in a timely manner.
• Continually evaluate existing processes to streamline and enhance customer support activities.
• Manage and keep tracks of change requests, bug fixes status and system updates deployments documentations.
• Prepare weekly statistic reports and able to present professionally in the weekly progress meetings with clients.
• Prepare and keep track of user manuals documentation and versions as well as release notes for upcoming enhancement releases.
• Conduct training / hand-holding sessions with users and to guide them to troubleshoot the system to resolve software issues or problems.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

• Min Diploma in Information Technology/Computer Science/ Computer Engineering
• Preferably > 1 year experience in IT Industry managing large-scale applications support
• Pro-active, customer-focused, and comfortable dealing with clients/vendors directly.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Highly energetic, motivated team player, able to work under tight timelines and pressure to participate in digital transformation journey
• Good interpersonal skills, resourceful, take ownership
• Organized, meticulous, and able to work independently
• Strong analytical and troubleshooting skills
• Delivered B2B services effectively and efficiently, aware of service management preferred.
• Preference given to vendor–based software delivery experiences.
• Experience in Software Development and Microsoft SQL Server will be an advantage

About AvePoint

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Summary:

We are seeking a motivated IT professional to join our team as Technology Executive – Group IT Operations & Process Automation. The ideal candidate will have strong background in hardware and software support, along with good knowledge of Microsoft 365 security products, including Entra ID, Intune, and Defender. The candidate will be responsible for the management an outsourced IT vendor for IT Infra and Helpdesk support of 150+ users across 8 countries.

In addition, the candidate is an avid learner with a keen interest in deepening development skills in MS Office & Power Platform with the objective of implementing automated processes and workflows to raise efficiency and foster continuous improvement in IT Operations and other business areas. This role also offers an exciting opportunity for someone eager to promote a culture of knowledge sharing by acting as a champion for MS productivity tools by seeking innovative ways to use MS Office and Copilot AI to enhance productivity, and sharing practical tips and guides to empower internal users.

Key Responsibilities:

1. IT Operations - the management an outsourced IT vendor for IT Infra and Helpdesk support of 150+ users across 8 countries.
2. Design and development of automated processes & workflows to improve IT Operation and other business areas tasks/ reports using MS Power Platform apps.
3. Assist Technology Manager – Business Application in data analysis/ reporting tasks using Power BI.
4. Identifying and generating practical tips/ guides on MS Office apps – to share technical knowledge to non-technical internal users.

Qualifications and Experience:

• Diploma in Information Technology, Computer Engineering or equivalent.
• Minimum 1-2 years working experience as IT Operations officer providing end user support in the MS 365 environment.
• Understand the MS 365 cybersecurity solution set including Entra ID, Intune, Defender.
• Proven work experience as a designer and developer of workflows automation using the MS Power Platform.
• Strong commitment to professional excellence and self-starter approach to continually acquire new IT skills and knowledge, including the use of AI.
• Working knowledge of any ERP systems and experience with data analytics using Power BI would be a plus.

Requirements

IT Operations Tasks/ Skills

• Liaise with outsourced IT & Infra Helpdesk/Security Monitoring vendor to ensure consistent service levels, according to set IT policies and procedures, to internal users for all office locations of the Group.
• Perform general trouble-shooting on IT hardware and software products.
• Responsible for and liaison with outsourced IT vendor for Technology system access/ revoke requests, which includes the setting up and deployment of new PC/laptops/tablets.
• Understand concepts pertaining to the MS 365 cybersecurity product suites including Entra ID, SSO, Intune, Defender and security policies related to Teams/Sharepoint and Email. Conduct discussions with IT vendor on on-going cybersecurity risks and actions required.
• Track and report on service issues logs raised to outsourced vendors such as IT Helpdesk and ERP system vendors and provide liaison between business users and vendor consultants for timely turnaround and resolution.
• Author and maintain IT operations schedules and procedure guides, user manuals and systems documentation to support ongoing operations.
• Develop & collate online surveys for internal user satisfaction with IT Helpdesk service for continuous improvements.
• Provide internal users with tips/guidance on Helpdesk matters and MS Office usage.

MS Power Platform Development Tasks/ Skills

• Competent in MS Office productivity tools. Able to write macro scripts for Excel.
• Able to write Powershell or other methods to perform CRUD functions within MS Admin Centre.
• Good communication skills to work effectively with internal users to analyse, to document business processes using ‘swim-lanes’ via Visio or a similar tool for IT Operations and other process improvements.
• Development of workflow automation solution using MS Power Platform including Powershell, Forms, Power Automate integrating with Sharepoint.
• Data analytics and reporting (using Power BI or other means) – identify and develop automated methods of extracting data from MS Admin Centre and other online portals (eg. software licence portals) to provide IT Operations reports and graphs for Finance (cost allocations) and other stakeholders.
• Author and maintain user manuals and systems documentation for the developed workflows.
• Be resourceful in seeking out technical knowledge required for development, include the use of AI tools.
• Establish engagement with business stakeholders to identify continuous improvement and value-added opportunities.

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

Job Description

• Industry/ Organization Type: Outsourcing/ Metal Products
• Position Title: Accounts and Admin Executive
• Working Location: Ubi (near MRT)
• Working Hours: 5.25 Days; Mon – Fri (8am – 6pm), Alt Sat (8am – 12pm)
• Salary Package: Basic Salary + OT + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee the accounts payable and accounts receivable process.
• Prepare and issue invoices, packing lists, credit notes, and debit notes using the MYOB accounting software to ensure accurate and timely billing.
• Prepare and manage shipping documents, ensuring compliance with shipping regulations and timely delivery of goods.
• Monitor and process customer purchase orders (PO) efficiently, coordinating with relevant departments as needed.
• Assist in the preparation of financial reports.
• Regularly update and maintain records, suggesting improvements and enhancements to improve efficiency.
• Other ad hoc duties as assigned.

APPLY NOW!!!

• Minimum 2 years of relevant experience.
• Proficiency in MYOB Accounting software is preferred.
• Competent with MS Office applications (Words, Excel).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71749 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Looking forward to being part of a team with a strong sense of accountability, urgency, and drive for success?

Join a global organization that puts employees first!

The role:

This successful hire will manage and lead the design, development, and maintenance of software application ideation, creation, and maintenance projects. Your role will also be responsible for the P/L and forecasting of the projects.

We are searching for a great individual with experience in project management and familiarity with I.T.-related concepts and processes.

What we need from you:

• A Singaporean Citizen or Permanent Resident due to business needs
• At least 3-5 years of experience developing and implementing Project Management Plans as an IT Project Manager.
• Adept knowledge in developing project management artifacts such as detailed project plans/schedules with dependencies.
• Experience in Agile methodology and related management tools (Confluence, Jira, Kanban, VersionOne/Agility.)
• Excellent verbal and written communication skills including presentation skills.

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

JOB DESCRIPTION

• Provide technical support for Windows servers and network to ensure maximum uptime.

• Manage Cloud Infrastructure and Services such as Office-365, Veeam, SpamTitan, Cloudflare

• Administer security products such as firewall, spam filter, phishing test tool etc

• Design and maintain SharePoint Intranet

• Provide desktop support and standby duty.

RELEVANT EXPERIENCE

• Experience in Windows 2012 and abv administration, patching, backup and restore

• Experience in network administration such as VLAN setup, switching, routing, DNS etc.

• Experience in Cloud technologies and cybersecurity concepts

• Experience in desktop hardware and software diagnostic, configuration, and support

• Diploma/Degree in IT with at least 3 years’ experience

• Friendly disposition

If the above role is a good fit for you, or if you know anyone who might be good for the role, please get in touch with an updated CV and I'll be in touch!

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Events Executive

Location: Central

Salary: Up to $3,200 + incentives + VB

As an Events Executive, you will be responsible for supporting the events department in organising and executing events designed to cultivate connections and foster friendships.

A successful Events Executive will be responsible for bringing the community together via the planned events centred around lifestyle, wellness, business and learning.

JD:

Events Management

• Research and source for partners and event suppliers for events
• Be the primary contact for event leads for home location(s)
• Oversee logistics, including vendor coordination, on-site setup, and tear down to ensure all events run smoothly and efficiently
• Support monthly community events
• Ensuring SOPs are updated for home location(s)
• Carry out on-site event management across all locations
• Assist in managing the event inventory and equipment across all locations

Events Revenue KPI

• Drive event revenue by proactively identifying new business opportunities, cultivating client relationships to achieve monthly sales target
• Assist in managing various booking channels and customer enquiries
• Proactively seek out new event leads within our targeted industries to drive business growth
• Facilitate sales and upsell events to existing members
• Assist in managing various booking channels and customer enquiries

Events Payments

• Manage invoices and member payments
• Ensure timely payment to vendors
• Carry out bad debt collection for events

Marketing Efforts

• Provide marketing support for lead generating events
• Assist in preparing event-related documents and materials
• Support all marketing initiatives across content creation, members’ engagement and brand-building

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

The client that we are working with is a global trading firm that caters to the trading needs of both consumer and institutional investors.

About the Job

• Attend to client queries (ie.trade-related queries, account queries) via phone calls, live chat and emails
• Escalate queries to the relevant departments and round back to clients in a timely manner
• Help clients to understand the trading lifecycle (ie. funding, position transfers, corporate actions, margin calculation)
• Participate in ad-hoc projects such as market reserch and platform training activities

Requirements and Skills

• Minimum Bachelor's degree
• Strong communication skills
• Minimum 2 years of work experience in financial institutions
• Good understanding of the financial markets & instruments (ie. Stocks, ETFs, Options, FX, Funds, Fixed Income)
• Licensed with CMFAS 1A , 2A , 6 and 6A

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Job Highlights

• Contract Duration: 6 - 12 months.
• Nearest MRT Station: Orchard MRT.
• 5 Working Days per Week.

Responsibilities

• Assist with preparing monthly management accounts and financial statements.
• Coordinate with external service providers, including tax agents, auditors, and corporate secretaries.
• Update weekly cash flows and support quarterly GST filings, budgets, and cash flow projections.
• Maintain financial records, including fixed asset registers and intercompany transactions.
• Manage bank accounts, facilitate openings, and assist with AML/KYC checks.
• Support tax filings, compliance reporting, and statutory submissions.
• Process payments, claims, and handle other financial tasks.
• Perform ad-hoc duties as required.

Requirements

• Singaporean only.
• Knowledge or experience in finance would be advantageous.
• Experienced in AML/KYC management, taxing, accounts receivable & payable would be advantageous.
• Proficient in Microsoft Offices.

Interested candidates please click “Apply Now”.

We regret to inform that only shortlisted candidates will be informed.

Chok Kah Hwa

Fulfillment Team

BGC Group Pte Ltd

EA: 05C3053

This role involves supporting the team in maintaining systems and processes that facilitate various services to ensure smooth hospital operations and service delivery, while also providing general assistance with operational matters related to Allied Health and Operations.

What you'll be doing

• Support linen and laundry operations by ensuring adequate stock levels for the wards, collaborate with the infection control team for inspections.
• Assist therapists with SMF applications, mobility device orders, and funding claims to the Ministry of Health
• Support the team with contract management by generating monthly reports to monitor expenses, performance satisfaction, and ensuring quality and continuous improvement
• Track the expiry and renewal of all service and maintenance contracts, including sourcing quotations and preparing vendor evaluations
• Facilitate inpatient meal processes to enhance food quality and patient experience
• Addressing feedback from ward staff, patients, and their families
• Help develop and maintain a filing system for existing and new services and pilot project, contributing to the establishment of effective work processes and operational procedures

What we're looking for

• Bachelor Degree level and above in related studies
• 5 - 6 years of experience in similar setting, preferably in Hospital setting

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Scope:

Research

· Assist with data collation, analysis, and compilation of Singapore Cultural Statistics

· Assist with building of data warehouse/research for quarterly data insights newsletter, Culture Bytes.

· Assist with organisation of research training workshops for the Cultural Policy Research Network.

· Assist with development of Custom-GPTs for Research use cases where needed (training will be provided).

Any other duties as may be agreed and assigned.

Working Arrangement:

Location: Clarke Quay

Working Hours:

Mondays – Thursdays, 9am – 6.30 pm (1 hour lunch break)

Fridays, 9 am – 6 pm

Hybrid mode – few days in office and some days work from home

Salary: Monthly Rated

Contract Duration: June 2025 - Dec 2025

Work Requirements:

· Good good communication and written skills

· Versed in Microsoft office

· Good eye for details, interest in research, publications, and data management

· Ability to work in dynamic working environment

· Team player

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

permanent, 5.5 days, East

Job scope

• Administrative and basic accounts support, including attendance and leave management.
• Generate reports on absenteeism, leave requests, KPIs, and ensure accurate calculations.
• Prepare work specifications, BQs, and handle variation claims.
• Act as a point of contact for facilities-related issues and coordinate maintenance with vendors/contractors, and to support facilities team for issue resolution
• Assist account department to maintain financial records

Requirements:

• GCE "N"/"O" Level, Higher Nitec, or equivalent.
• 
  
• Proficient in Microsoft Office.

Work Schedule:

• 5.5 workdays

What We Offer?

• Remuneration Package: Senior Executive: Up to $5,500, Executive: Up to $4,500
• Bonus: Permanent Role with Variable Bonus
• Flexible Work Arrangement: Work From Home Available
• Career Growth: Comprehensive training to support employees' professional development and career advancement.

Key Responsibilities:

• Maximize rental and occupancy for properties in the company's portfolio.
• Secure new tenancies, manage lease renewals, and work with property agents.
• Conduct market research on competitors, rental benchmarks, and occupancy costs.
• Build and maintain strong relationships with tenants and prospects.

Key Requirements:

• Degree in Estate Management, Building, or Business Marketing.
• 3-4 years of experience in marketing and leasing.
• Strong understanding of the real estate industry and network of contacts.
• Excellent presentation, negotiation, and interpersonal skills.
• RES License preferred (Company will sponsor the course/exam if needed).

Ready to advance your career in retail leasing? Apply now! Send your CV in MS Word format to [email protected]

Reg No.: R1983718
Triton AI Pte Ltd
EA License No.: 21C0661

Job Purpose

• To ensure that ONE complies with the following:ONE's IT Security Policies
  ISO/IEC 27001 Standards for Information Security Management System
  IT-related and privacy-related legislation and regulations
  Annual audit requirements
  
• To coordinate audits by, and to complete questionnaires from:ISO/IEC 27001 auditors
  Internal auditors
  External auditors
  Customers
  Insurers
  Any other external parties
  

Primary Job Description (Describe the major duties of this position)

• ONE IT Security PoliciesEnsure stakeholders comply with IT Security Policies
  Review the Policies on an annual basis proposing changes where necessary
  
• ISO/IEC 27001 Standards for Information Security Management SystemEnsure stakeholders comply with ISO/IEC 27001 Standards
  Prepare for the annual ISO/IEC 27001 audit
  This includes preparing a risk assessment as required by the Standards
  
• IT-related and Privacy-related Legislation and RegulationsBe aware of global legislation that impacts IT and privacy
  Provide guidance to stakeholders on complying with such legislation and regulations
  
• Annual Audit RequirementsEnsure that stakeholders prepare for annual JSOX audits
  This includes mandatory exercises such as security reviews, security awareness, penetration testing
  
• Coordinate audits and complete questionnairesTo be the liaison person between auditors and stakeholders
  To ensure that audit evidence are collected and submitted in a timely manner
  To review audit observations with stakeholders to ensure accuracy of the observations
  To formulate and monitor remedial actions for the audit observations
  To complete IT Security questionnaires received from various external parties including the authorities, auditors, customers, insurers etc
  

Position Qualifications and Experiences

• Bachelor’s degree in an IT-related discipline.
• Preference will be given to candidates with relevant professional certifications such as CISA, CISM, CISSP etc.
• At least 8 years in an IT Security related role. Preference will be given to candidates with the relevant experience for this role.
• Strong knowledge and experience with ISO/IEC 27001 Standards
• Knowledgeable in IT legislations such as Computer Misuse Act, Cybersecurity Act, EU's NIS2, China’s Cyber Security Legislation.
• Knowledgeable in Privacy legislations such as PDPA, GDPR
• Knowledgeable in Cybersecurity frameworks and standards such as NIST, SOX/JSOX, COBIT
• Strong analytical mind and problem-solving skills.
• Self-dependent with minimal supervision, also able to work well in teams.
• Possess initiative and be self-motivated, with a thirst for knowledge.
• Excellent communicator that will be able to convince stakeholders from various levels and backgrounds.

We are seeking a qualified and experienced IT Project Manager to effectively liaise with diverse teams, including System Infrastructure, Security, and others. You will ensure seamless project execution and must possess a minimum of 10 years of IT System and Project Management experience.

Role and Responsibilities:

Single Point of Contact:

• Act as the primary liaison for meetings, project schedules/timelines, and technical system knowledge.
• Gather, store, and present technical information such as Firewall Rules, Equipment configurations, Circuit IDs, subscribed bandwidth, etc., to the Authority.

Change Management and Documentation:

• Submit Change Requests (CR) for project team approval.
• Document system and integration designs, equipment lists, rack layouts, cable routing plans, and bandwidth requirements.
• Process and update information in existing documentation.
• Identify and document project risks for review by the Authority.

Security and Reporting:

• Serve as the Point Of Contact (POC) for security clearance procedures.
• Present progress reports at monthly meetings, reporting project status to the Authority.
• Lead the review, modification, design, and implementation of new and existing systems.

Engineering Team Leadership:

• Lead the engineering team in onboarding/installation of systems equipment.
• Record meeting minutes and action items, submitting them to the Authority promptly.
• Monitor and track outstanding actions/problems, ensuring proper closure.
• Populate equipment hardware into the monitoring and management system upon installation.

Documentation and Compliance:

• Provide detailed inventory lists with equipment hardware/software information and assigned IP addresses.
• Submit System As-built documentation after successful Onsite Acceptance Test (OSAT).
• Manage Government Furnished Equipment (GFE) readiness and system implementation according to the agreed timeline.

Ideal candidate:

• Minimum 8 years of experience in IT System Management within the Government sector .
• PMP certification.
• Excellent communication skills and ability to work independently.
• Familiarity with vendor management and Cloud services.
• Ability to coordinate contractors, customers, and resources effectively.

Responsibilities:

• Project deployment for customers' Enterprise IT Network Services.

• Work closely with Project Manager to fulfil project deliverables.

• Execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery.

• Responsible for supporting operational systems satisfying contractual Service Level Agreement

• Establish TAC cases with principal vendor in complex problem till resolved. Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.

• Diagnose and rectify technical issues.

• Perform and manage routine preventive maintenance and operational activities promptly and effectively.

• Documentation skills include creating and updating detailed solution design, installation and maintenance documents. Provide up-to-date project documentation and reports.

• Perform standby duties if required.

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Be customer and service oriented, positive working attitude.

• Possess CCNA / CCNP certification

• Good Knowledge of following products will be advantageous: Cisco switches, IXIA, NTP, SMS Gateway, Data Diode, F5, Solarwinds

• ITIL certification will be an added advantage

Responsibilities:

• Analyze, design, and implement IT systems to meet business needs.
• Provide advanced technical support and troubleshoot complex IT issues.
• Collaborate with stakeholders to gather requirements and develop technical specifications.
• Ensure the security, integrity, and availability of IT systems and data.
• Monitor system performance and implement improvements as needed.
• Manage and support IT projects, including planning, execution, and post-implementation review.
• Develop and maintain documentation, including system architecture, processes, and procedures.
• Mentor and provide guidance to junior IT staff.
• Stay current with emerging technologies and industry trends to recommend and implement innovative solutions.
• Coordinate with vendors and service providers to ensure seamless integration and support of IT services.

Requirements:

• Diploma in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in IT analysis, support, and project management.
• Strong knowledge of IT infrastructure, including servers, networks, and databases.
• Proficiency in various operating systems, such as Windows, Linux.
• Experience with cloud computing platforms (e.g., AWS, Azure) is preferable.
• Familiarity with cybersecurity principles and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., ITIL, CompTIA, Microsoft, Cisco) are a plus.

Job Responsible

• Evaluate the financial and budget impact of decisions, ensuring solutions align with customer proposals and recommending the best options.
• Engage in architectural discussions to design deployable solutions.
• Develop solution offerings, including services, training, and support, with detailed scope, deliverables, effort sizing, and pricing.
• Plan and deliver Proof of Concepts (POC), migration, and deployment services.
• Collaborate with the Sales team to support achieving sales targets within cost objectives.
• Lead pre-sales activities independently to close opportunities.
• Ensure timely, reliable, and high-quality solution design and deployment.
• Perform other duties as assigned by management.

Job Requirement:

Min Diploma in IT/ Cybersecurity or related.

1year relevant experience- Sales/ PreSales/ Technical network and security

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Qualifications and Profile

This position requires a minimum of 8+ years of relevant experience as a Project Manager managing enterprise-wide complex information systems development within major organizations, ideally in a banking environment. Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Mandatory Role related Skills

• Hands-on experience in coordination between the IT business lines and IT team (various locations) and ability to work as part of a virtual team in a culturally diverse background.
• Solid knowledge of project management methodologies.
• Knowledge of software development life-cycle (SDLC).
• Field experience in managing medium to large-sized projects (iterative or agile).
• Ability to anticipate risks
• Good interpersonal and negotiation skills
• Strong experience working with Microsoft Office tools (including MS Project).
• Domain knowledge around payments, SWIFT messages, ISO 20022, reconciliation, and back-office settlement is highly appreciated.

Nice to have

• Project Manager / Business Analyst Certifications.
• Technical background (knowledge in databases, application servers and programming languages).
• Business Analysis background in banking sector is a great plus.

Mandatory Soft Skills and Mind-set

• Proactive style of working
• Strong analytical and problem solving skills
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity

Senior IT Business Analyst/Product Design
Duration: 12 Months (convertible to perm)
Location: Beach Road


YOUR RESPONSIBILITIES:

• Lead program/project requirements and design sprints to define business and technical requirements through design implementation.
• Manage the requirements delivery (planning, estimation, risk management, reporting) to succeed in meeting overall program/project delivery.
• Leverage business knowledge to advise features/requirements priorities to delivery leads and/or product owners.
• Gather requirements by facilitating/coordinating meetings and conversations between business users, product owners, designers, SMEs, tech leads, and other relevant stakeholders.
• Identify people and systems impacted by functional and non-functional requirements.
• Collaborate with AI-enabled tools and methodologies to ensure requirements are effectively integrated into AI-supported workflows.
• Create/gather acceptance criteria in user stories and prepare any requirements specifications.
• Validate AI-generated outputs, ensuring alignment with business objectives and compliance with pre-set rules.
• Proactively engage, manage, and build strong relationships with clients and stakeholders.
• Work closely with Developers, DevOps engineers, Designers, and QA teams during all phases of the development lifecycle.
• Participate actively in mob programming sessions to facilitate AI-supported collaboration and contextual alignment among team members.

Requirements:

• Degree in Information Technology or equivalent.
• Relevant domain: Financial Institution, Retail, E-Commerce, Environmental, Social, and Corporate Governance (ESG).
• With more than 5 years of working experience in IT business analysis, including experience in AI-driven workflows or collaborative AI-enabled team structures.
• Good understanding of enterprise applications or prior experience in various tech products/development stacks is ideal but not mandatory.
• Strong familiarity with AI tools such as ChatGPT, GitHub Copilot, Jira Automation, or other AI-enabled platforms is a plus.
• Participated in full software or product development cycles.
• Knowledge and experience of Agile development practices.
• Experience working within teams or other high-collaboration environments is highly desirable.

Job Description:

• Provide L1 to L2 support for infrastructure, network, and internal systems
• Installing and configuring hardware and software components to ensure usability by end users
• Ensure VPN connection by end users

Job Requirements:

• 1 to 2 years IT tech Support Experience
• Responbility to the work completion
• Strong Analytic/Troubleshooting Skills.
• Strong understanding of MS Windows Operating Systems.
• Strong working knowledge of MS Office and basic business application
• Familiar with server

Key Responsibilities:

• Provide day-to-day operational support for IT infrastructure, ensuring smooth functioning of critical systems;
• Handle incident management, troubleshooting, and resolution for issues related to Windows servers and networking.

Windows Server Administration:

• Manage and maintain Windows servers in production and test environments;
• Perform routine health checks, patching, updates, and system monitoring;
• Ensure compliance with security standards and best practices for server configurations.

Network Support:

• Provide basic-level support for network operations, such as managing VLANs, IP configurations, and basic troubleshooting of switches, routers, or firewalls;
• Collaborate with the network team to resolve connectivity issues and ensure network uptime.

Collaboration with Teams:

• Work closely with the IT teams and stakeholders to meet operational requirements;
• Escalate unresolved issues to higher support levels when necessary;
• Participate in knowledge transfer and documentation of procedures.

Problem Solving & Reporting:

• Analyze and resolve technical issues to minimize downtime;
• Prepare incident reports, root cause analyses, and daily/weekly status updates.

Job Requirements:

Experience:

• 3 to 6 years of experience in IT infrastructure support;
• Previous experience providing support or similar financial institutions will be a plus;
• Strong expertise in managing Windows Server environments (e.g., Active Directory, Group Policies, DNS, DHCP);
• Basic to intermediate knowledge of networking concepts and devices (e.g., TCP/IP, LAN/WAN, switches, firewalls);
• Proficiency in monitoring and troubleshooting server and network performance.

Soft Skills:

• Strong problem-solving and analytical abilities;
• Excellent communication and collaboration skills to work in a dynamic environment;
• Ability to adapt quickly to client-specific processes and tools.

Preferred Qualifications:

• Familiarity with ITIL framework and BAU support processes;
• Certifications such as Microsoft Certified: Windows Server or Cisco CCNA would be a plus.