• Install, configure, test, maintain and troubleshoot staff workstation/ laptop hardware, software, etc
• Maintain & monitor office IT Security and Server Security (Windows Platform)
• Configuration and Troubleshooting of Firewall system, LAN and Wireless Network issue
• Monitor the performance of existing computer systems and IT infrastructures
• Implementing security protocols and procedures to prevent potential threats
• Creating user accounts and performing access control
• Inventory Management of software licenses
• Maintaining phone and attendance system with external vendors
• Provide IT and office maintenance support to all staff when needed
• Any other duties as and when directed by the Senior Management and IT Manager

Requirements:

• Singaporeans only
• Minimum Diploma in Information Technology or any related field
• Good knowledge of best practices in IT administration and system security with at least 1-2 years of desktop, helpdesk or IT experience
• Good analytical skills, problem-solving and time management
• Good communication skills
• A committed and responsible team player with good attitude to learn new challenges and also able to work independently

Interested parties, please submit your CV with current and expected salary to this JobsAD. Shortlisted candidates will be invited for an interview.

Responsibilities:

1. Manage the day-to-day operations of Privileged Identity Access Management (PIAM), including patching, policy configuration, and onboarding of privileged accounts.
2. Conduct regular evaluations of the PIAM tool, suggest improvements, and optimize it as needed.
3. Collaborate with the InfoSec team to enforce access policies and carry out regular recertification checks in alignment with established processes.
4. Develop and maintain comprehensive documentation for operational procedures and system configurations.
5. Provide technical expertise to promptly respond to and remediate PIAM-related operational issues.
6. Support operational activities as needed and promote the adoption of identity and access management practices aligned with the company’s Zero Trust Architecture Framework and privileged access management policies.

Qualifications/Skills:

1. At least 3 years of experience in Information Security, with a minimum of 1 year focusing on Privileged Access Management (PAM). Hands-on experience with Safeguard is preferred. Candidates with over 3 years of hands-on experience may be considered for an Engineer role.
2. Strong knowledge of Identity and privileged constructs within on-premises environments. Experience with cloud environments is an added advantage.
3. Solid understanding of LDAP, directory services, application servers, databases, operating systems, and network infrastructure.
4. Diploma or Degree in IT or a related computing field.
5. Strong team player with the ability to work effectively with minimal oversight within a team and across domains.
6. Excellent analytical and problem-solving skills.
7. Adaptable to changes and flexible in handling dynamic challenges.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

Job Description:

• Manage and maintain security protocols, IT systems, networking infrastructures and database systems.
• Troubleshoot technology issues.
• Manage multiple projects simultaneously.
• Work with inter-disciplinary teams to craft IT solutions.
• Communicate complex information to a non-technological audience.
• Assist in researching, designing and implementing new programs.
• Identify and solve problems in existing hardware and software solutions.
• Develop, modify and maintain database.

Job Requirements:

• Diploma or Bachelor's degree in computer science or related field.
• Minimum 4 years of relevant working experience in the technology space.
• Knowledge on relevant IT standards and practices.
• Knowledge of Information Technology strategy development, including network.
• Experience in SAP software and implementation will be an added advantage.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Overview

As IT Assistant, you will assist the Manager, Service Support in managing and maintaining key software systems, including erpbos® , ebos® , profit Software from Progress Group, Hubble Build Software & etc. Additionally, the candidate will assist the IT Technical Executive (Assistant / Senior) with various IT tasks and provide technical support to staff. You are to adhere to Greyform Integrated Management System (IMS) and compliance to applicable Singapore Standards, Code of Practices and Regulations in the Industry.

Responsibilities

• Manage and maintain ERP systems (e rpbos® , ebos® , profit) from Progress Group.
• Administer Hubble Build software, ensuring smooth operation and integration with other systems.
• Perform regular updates, backups, and troubleshooting for all managed software.
• Ensure data integrity and security across all platforms.
• Assist the IT Technical Executive (Assistant / Senior) with daily tasks and projects.
• Provide technical support to staff, resolving hardware and software issues.
• Set up and configure new hardware and software as needed.
• Maintain IT inventory and ensure all equipment is up-to-date and functioning properly.
• Conduct training sessions for staff on the use of e rpbos® , ebos® , profit Software, Hubble Build Software & etc.
• Create and maintain user manuals and documentation.
• Provide ongoing support and troubleshooting for end-users.
• Monitor system performance and ensure optimal operation.
• Implement and maintain security protocols to protect company data.
• Perform regular system audits and generate reports for management.
• Track areas of weaknesses for improvement on efficiency, availability, and functionality to all related services.
• Participate in Budget Planning.
• Authorize to stop operation if conditions are out of safety measures.
• Perform any other duties as assigned by the Management and the designated manager / personnel.

Qualification Requirements:

• Proven experience in software administration, particularly with the specified systems.
• Proficiency in managing and maintaining ERP systems.
• Strong IT systems, networks, and hardware knowledge.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to conduct training sessions and create user manuals.
• Commitment to maintaining data integrity and security.
• Knowledge of ISO9001, 14001 & 45001 standards, Singapore Standards and Regulations will be an advantage.

− Implementation of medium to large scale Biometric (.NET Framework) projects in the business domain of Public Security with emphasis on IT Security & Biometric Control;

− Conduct formal release tests and/or regression tests;

− Prepare test plans/cases, scripts and project related test deliverables;

− Generate test data to test each software or hardware component according to the quality criteria and business requirement;

− Design and develop automated testing procedures or scripts and keep them up-to-date;

− Ensure quality and accuracy is maintained throughout the software test life cycle;

− Enable timely delivery of the software or hardware release according to project schedule;

− Provide timely progress status update for Internal SIT and UAT, and onsite UAT;

− Ability to understand and adapt to relevant technologies and products; and

− Ability to work with team members to troubleshoot any problems with systems in production.

Requirements:

− Diploma/Bachelor Degree in Computer Engineering/Science or IT related course;

− Minimum 2-3 years functional, scenario and performance testing experience;

− Experience in Oracle and Microsoft SQL Server Databases;

− Experience in Katalon and knowledge in SeleniumHQ and HP Load Runner will be advantageous.

We are looking for an experienced IT Manager to oversee the development, maintenance, and support of our IT systems and infrastructure. The ideal candidate will have a strong background in IT management, cybersecurity, and vendor coordination, ensuring the efficient operation of our IT services while safeguarding against technology risks.

Key Responsibilities:

• Oversee and manage IT systems, including ERP, HR, and logistics platforms.
• Ensure cybersecurity controls are implemented and maintained, identifying risks and recommending appropriate solutions.
• Manage vendor relationships, negotiating hardware/software contracts, and ensuring timely delivery of IT services and solutions.
• Lead IT projects, including defining roadmaps and executing them effectively.
• Manage IT infrastructure, including network monitoring, Office 365 admin, server support, and firewall/security alerts.
• Deliver asset management, cybersecurity awareness training, and outsourced infrastructure management.
• Provide support for server and Office 365 management, ensuring smooth IT operations.

Qualifications & Experience:

• Solid working knowledge of ERP systems, particularly Microsoft 365 Business Central, and HRMS (Bipo) and TMS platforms.
• Proven experience in managing vendors and stakeholders, ensuring effective IT service delivery.
• Strong communication skills with the ability to present and explain technical solutions clearly to both internal and external parties.
• Experience in developing and implementing digital solutions to increase productivity is an advantage.
• Relevant experience in handling IT infrastructure and operations.
• Extensive experience managing and monitoring IT operations with the support of outsourced vendors.

Why Join Us?

• Lead and drive key IT initiatives that contribute to business success.
• Collaborate with a dynamic team in a growing and technology-driven environment.
• Be part of exciting projects that enhance productivity and security within the organization.

If you're an IT professional with strong technical and leadership skills, we invite you to apply today and make an impact in our evolving digital landscape.

Aventir Group Pte Ltd

EA License: 24C2542

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Information:

1. Salary range: $3,500 - $4,500 + $50 mobile claim
2. Working hours: Mon-Fri, 8.30am to 6.00pm
3. Company transport: Clementi

Responsibilities:

• Administer Active Directory, DataCentre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices, desktop, mobile devices and other remote devices.
• Ensure systems back-up, recovery plans, disaster recovery plans and patches are carried out
• Liaise with vendors to ensure SLA are met.
• Draft and update technical documentation such as administration & user guides.
• Technical support to domestic & regional users.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma/Degree in Computer and Network/Information Technology
• Experience in networking including Wireless, Firewall, DNS, DHCP, TCP/IP and VPN
• Knowledge in Microsoft Server 2012 onward, Office 365, and Google Suite products
• Familiar with router; Alcatel PABX, FortiGate, Cisco & Unifi Wireless AP
• Knowledge of CyberRisk and CyberSecurity.
• Experience with Veeam, VMware, and UNIX/Linux is plus
• Experience in API/Web Programming and Database Administration is advantageous.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

The Sales Support Assistant/ Executive, under direction of supervision, primary responsibility is to support the Sales & Marketing team.

The Sales Support Assistant/ Executive will actively participate in discussions across departments, Sales & Marketing / Operations / Customer Services, contributing to the growth of the sales operational plan.

• Handling all administrative duties for the Sales department
• Providing assistance to management team members and executives as needed
• Preparation of sales order and quotations for customers
• Transacting sales contracts and associated Purchase Orders into ERP system
• Communicating courteously with customers by telephone, email and face-to-face
• Providing information to customers on status of order
• Managing and monitoring trends for requests for quotation
• Ensuring all sales and associated procedures are strictly adhered to
• Involved in development of sales system to improve operational efficiencies and information storage
• Liaison with Finance to ensure terms of sales are acceptable for credit assurance
• Liaison with Finance to provide information on invoices generated
• Liaison with Logistics to provide information on shipping status
• Perform related duties and special projects as assigned

Main Responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 4+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  -Predictive analysis, consulting, escalation management
  -Risk analysis and project execution
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Qualification:

Minimum 3years of experience in Production Support.Good experience in Unix/Linux and SQL/Oracle

• Experience in banking and Cards domain.

• Should have good functional knowledge and good communication & coordination skills

• Good Knowledge system/application log analysis

• Ability to effectively use complex analytical, interpretive, and problem-solving techniques.

• Verbal and written communication skills are vital.

Good-to-Have Good knowledge of Monitoring tools – AppDynamics, Splunk and Evolven will be an advantage.

• Good knowledge ability in building complex queries

• Good exposure in Cloud services

Sales Support

Xin Yuan Fei Edu Hub is looking for Sales Support to support the Sales team and assist potential clients in addressing and resolving any concerns they may have.

Job Description:

• Respond to enquiries (Wechat, telephone, email & walk-in) providing advice when necessary to prospective clients, ensuring that the Company provides all applicant with the relevant and accurate information.
• Attend to agents/parents to promote and market Company services, establish sales network and develop sales strategies.
• Assist students/parents on administrative matters relating to student admission to school (MoE or International)
• Accompany clients to statutory board, student admission requirements, etc.
• Plan & participating in visitation to schools by prospective clients including school staff liaison and relating matters
• Attend briefing/ subject sharing/ training sessions as mandated by the Company and/or its related corporations
• Assisting in other ad-hoc duties if required

Requirements:

• Diploma or Bachelor’s Degree holder with an interest in the education industry
• Proficient in Microsoft Office
• Excellent communication & interpersonal skills
• Ability to engage with customers via various channels
• Ability to engage and work as a team
• Bilingual in English & Mandarin to liaise with Chinese clients who can converse in Mandarin only

Responsibilities:

• Build & maintain good relationships with new and/or existing clients and provide quality after-sales service.
• Provides administrative support to sales department
• To follow up on all enquiries, preparing proposals where necessary
• Manage the CEO’s calendar
• Provide secretarial and administrative support to CEO
• Maintain strict confidentiality and professionalism at all times
• Any other ad-hoc duties as may assigned

Requirements:

• Able to multitask, prioritize, and manage time efficiently.
• ITE or Diploma in business studies, administration, or equivalent
• Proficiency in Microsoft Office
• Singaporean Only

At present & future, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job descriptions

To render administrative support to Conveyancing Secretaries.

. Perform SLA searches

. E-Lodgement / E Filing

. Journal Entries for lodgement

. Grant of Access for Pay in and Pay out

. Completion Reports

. Archive Files

. Other incidental administrative tasks

Requirement

. Some experience in Conveyancing support work preferred

. Proficiency in MS Office

. Quick and accurate typing speed

. Conscientious and with an eye for detail

. Team player

. 5-day work week

. Permanent position

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should ensure efficient operations, fosters team growth, and contributes to overall customer satisfaction and loyalty. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Description:

A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.

Primary Functions:

Team Leadership and Management

• Supervise and mentor the technical support team to maintain productivity and morale.
• Conduct regular training sessions to ensure the team is up-to-date with the latest technologies and support protocols.
• Set clear goals, objectives, and performance expectations for team members.
• Handle recruitment, onboarding, and performance evaluations of team members.

Customer Support

• Oversee the resolution of customer issues and ensure a high level of customer satisfaction.
• Act as the point of escalation for complex or unresolved technical issues.
• Monitor customer feedback and take proactive steps to address recurring issues or dissatisfaction.
• Develop customer support strategies to improve service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure the team meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement tools and systems for ticket management, reporting, and communication.
• Analyse support trends to optimize workflows and improve efficiency.

Technical Expertise

• Maintain a strong understanding of the company’s products, services, and technologies.
• Provide guidance to the support team on technical troubleshooting and problem-solving.
• Collaborate with product and engineering teams to address recurring technical challenges.
• Stay updated with industry trends and incorporate relevant practices into the support process.

Communication and Collaboration

• Serve as a liaison between the support team and other departments, such as sales, marketing, and product development.
• Provide regular updates and reports to senior management on team performance, customer satisfaction, and operational challenges.
• Coordinate with external vendors or partners to resolve third-party issues impacting customers.
• Clear verbal and written communication for resolving customer issues, team collaboration, and presenting insights to stakeholders.
• Ability to explain technical concepts to non-technical audiences.

Strategic Planning

• Plan and implement strategies for scaling support operations in line with business growth.
• Budget and allocate resources effectively to meet current and future support demands.
• Develop and implement customer service policies that align with company goals.

Risk Management

• Identify potential risks in the support process and develop mitigation strategies.
• Ensure compliance with regulatory standards and data protection laws, if applicable.

Metrics and Reporting

• Monitor support metrics like first-response time, resolution time, customer satisfaction score (CSAT), Net Promoter Score (NPS), etc.
• Use data-driven insights to make decisions and improve support processes.

Requirements:

• Minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on troubleshooting in software, hardware, networking, or systems.
• Proficiency in Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), Cloud Platforms (AWS, Azure, Google Cloud), and Application Support tools (e.g., ticketing systems, monitoring tools).
• Proficiency in Helpdesk Tools (e.g., Zendesk, Freshdesk), CRM Platforms (e.g., Salesforce), and Monitoring Tools (e.g., Nagios, SolarWinds, Datadog).
• Familiarity with ITIL frameworks or similar methodologies.
• Degree in Cybersecurity / Computer Science / Information Technology / IT Engineering / Business Administration.
• Certification in CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma will be considered an added advantage.
• Goal setting, performance monitoring, and feedback delivery.
• Strong organizational, project management, and strategic planning abilities.
• Conflict resolution and adaptability in fast-paced environments.
• Expertise in troubleshooting and diagnosing issues accurately.
• Commitment to high-quality service and satisfaction.
• Handling escalations and maintaining professionalism.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month bonus AWS / Variable bonus

*After office work may be required due to the nature of IT/IT-networking job scope

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

• Employment Type: Contract (From Jan 2025 - Mar 2025)
• *the contract can be extended depending on performance
• Location: Changi Airport
• Working Hours: 8:30am-6pm (Mon-Thu) , 8:30am-5:30pm (Fri)
• Salary: Up to S$5,200

【Responsibilities】

• Retrieve documents from online systems and perform data entry
• Classify assets for property tax based on established rules
• Create process flow charts for GST ACAP
• Prepare historical trending and ratio analysis of financial/tax data
• Perform any ad hoc tasks as required

【Requirements】

• O Levels, A Levels, Diploma, or University undergraduates
• Candidates with backgrounds in Tax (preferred), Accountancy, Business, Finance, or related fields would be a plus
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Strong attention to detail and accuracy

【Attractions of the role】

• Experience with a Prestigious Organization
  Working with a globally renowned company is a significant advantage for your career development.
• Competitive Salary
  A salary of up to S$5,200 is highly attractive for a short-term contract, especially for professionals looking to gain experience.
• Career Advancement Opportunities
  High-performing individuals may be recommended for roles in other departments after the contract, offering potential for long-term career growth.
• Skill Development and Growth
  The role allows you to refine valuable skills in financial and tax data analysis, as well as process design, offering experience that can boost your future career prospects.

What it's about

Your main duties and responsibilities comprise the following tasks:
• Support senior members of the team, including Chairman of Asia, with client presentations/pitches, product updates, meeting preparation and overall fund raising efforts
• Perform various tasks related to product reporting, internal and client requests
• Initiate, organise and participate in calls and visits with institutional investors
• Support preparation of IHDDs
• Map out investor landscape in new markets
• Organise and attend a diverse array of client events

What we expect

• BA/BSc from a top tier university in finance, accounting, economics or a relevant discipline
• Min two years of experience in business development, marketing/sales and/or general finance/reporting functions
• Excellent analytical, interpersonal and presentation skills, and a strong desire to learn and succeed
• Attention to detail and quality
• A humble and enthusiastic individual with a passion for private markets
• An understanding of private markets and prior industry experience would be a distinct advantage
• Excellent level of business English – both written and verbal
• Excellent level of business Mandarin – both written and verbal, in view of supporting Greater China clients
• Proficiency in Microsoft Office, especially Excel and PowerPoint
• Willingness to work to tight deadlines in a challenging environment

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:
• Professional, international working environment
• Challenging, rewarding career within a growing company
• Collaborative environment, with on-the-job training and mentorship opportunities
• 25 vacation days
• One-month sabbatical after every five years of service
• Lunch allowance
• Education assistance program
• Fun office and team events, including volunteer opportunities to connect with and help our local communities

Required Skill: SQL/Oracle and Unix

• Good experience in Unix/Linux and SQL/Oracle
• Experience in banking and Cards domain.
• Should have good functional knowledge and good communication & coordination skills
• Good Knowledge system/application log analysis
• Ability to effectively use complex analytical, interpretive, and problem-solving techniques.
• Verbal and written communication skills are vital.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Summary:

We are seeking a detail-oriented and proactive Marketing Support Specialist to join our dynamic team. This role will be responsible for assisting with the execution of marketing strategies, supporting day-to-day marketing operations, and helping to drive overall marketing efforts. The ideal candidate will have a keen eye for detail, strong organizational skills, and the ability to collaborate effectively with cross-functional teams to ensure the successful implementation of marketing campaigns.

Key Responsibilities:

Marketing Campaign Support:

Assist in the planning, execution, and monitoring of marketing campaigns across multiple channels (email, social media, digital, print, etc.).

Coordinate with external vendors, creative teams, and internal departments to ensure timely delivery of campaign materials.

Monitor and report on campaign performance, providing insights and recommendations for improvements.

Content Creation and Management:

Assist in creating and editing marketing content, including blog posts, social media posts, newsletters, and email campaigns.

Help manage the content calendar and ensure all content aligns with the company’s messaging and branding guidelines.

Support in maintaining and updating website content as needed.

Market Research & Analysis:

Conduct market research to identify trends, customer preferences, and competitor activities.

Compile and analyze data to support marketing decision-making and improve campaign effectiveness.

Assist in customer segmentation, targeting, and positioning strategies.

Event and Promotion Support:

Help plan and execute marketing events, including webinars, trade shows, and product launches.

Coordinate event logistics, including invitations, materials, and follow-up communications.

Administrative & Operational Support:

Provide general administrative support to the marketing team, including scheduling meetings, organizing project files, and maintaining marketing calendars.

Assist with tracking marketing budgets, invoices, and expenses.

Collaborate with sales teams to ensure alignment between marketing initiatives and sales goals.

Reporting & Documentation:

Generate and maintain marketing reports to track KPIs and performance metrics.

Prepare presentations and reports for stakeholders.

Qualifications:

Diploma/Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).

1-3 years of experience in a marketing support role or similar position.

Strong understanding of marketing principles, strategies, and tactics.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and marketing tools (CRM systems, Google Analytics, social media platforms, email marketing software).

Excellent written and verbal communication skills.

Strong attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.

Ability to work independently and as part of a collaborative team.

A passion for marketing and a willingness to learn and grow in the field.

Preferred Skills:

Experience with content management systems (CMS) and basic HTML/CSS.

Working Location: Sin Ming Lane (15mins walk from Upper Thomson MRT)
Working Hours: Mon-Thu 9am-6.30pm; Fri 9am-6pm

Responsibilities:

• Support sales team
• Handle email/ phone enquiries
• Process sales order and follow up payment with clients
• Coordination, monitor and troubleshooting assistance for clients order, account statuses and other relevant problems
• Coordination of shipping schedule
• Preparation of shipping documents (commercial invoice, packing list etc)
• Follow up with clients on the phone for admin purposes

Requirements:

• Min Diploma
• Min 1 year of relevant experience

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

Location: 50 Gul road

Job Description & Requirements

Role:Applications Support

• Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
• Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
• Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
• Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
• Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
• Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
• Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
• Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
• Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Requirements:

• Strong analytical and problem-solving skills
• Possess positive work attitude, self-motivated in a highly demanding environment
• Excellent communication skills
• Able to work collaboratively with a diverse group of stakeholders
• Experience with application support tools and technologies
• Good understanding of software development and maintenance processes