We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Process sales order and follow up payment with clients.
• Update and monitor daily the Sales data system to support the Sales team forecast exercises.
• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.
• Support sales team on daily administration.
• Handle email/phone enquiries.
• Coordination of shipping schedule.
• Preparation of shipping documents (commercial invoice, packing list etc.).
• Follow up with clients on the phone for administrative purposes.
• Assist in general administration duties and Ad-hoc duties assigned by superior.

Job Requirements:

• ‘O’ level with 1-2 year of relevant experience.
• Diploma in Supply Chain/ Logistics/ Shipping with No Experience is welcome to apply.
• 5 day work week.
• Attractive Benefits.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Salary range: $2500-$3500
• Working Hours: 8:30 am–5:30 pm
• Working Days: 5 days
• Address: [Raffles Place MRT]

Responsibilities:

• Sales & Administration documentations.
• Prepare shipping and banking documents and liaise with shipping companies, banks, customers and vendors on all shipping and banking documentations.

Requirements:

• Shipping & Banking documentation knowledge.
• Minimum 5 years of related working experiences in an International commodity trading environment.
• Minimum Diploma or its equivalent.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Title: Senior Consultant, IT PMO Support (JP Speaking)

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.


Responsibilities:

• Provide PMO support for the core banking system project for our financial services client.
• Formulate and execute communication-related rules and mechanisms to ensure effective collaboration between the Japan headquarters and the Singapore branch.
• Define and implement reporting standards and methods for tracking project progress and deliverables.
• Create and manage task management frameworks, including the master schedule and Work Breakdown Structure (WBS).
• Oversee issue, risk, and To-Do management to ensure timely resolution and follow-up.

Requirements:

• Min. Bachelor’s Degree in IT or any relevant field.
• Min. of 8 years of relevant working experience in IT PMO support.
• Experience working in the IT department at a Japanese bank.
• Proven experience as a communication hub between Japan headquarters and non-Japan branches (e.g., Singapore or other regions).
• Possess strong business communication skills in both English and Japanese languages (to liaise with Japanese speaking stakeholders and clients).
• Team-oriented with the ability to handle conflicts and negotiation scenarios.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily toensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and relatedproducts including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and see through to completion
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

Summary

The Business Support Executive is responsible to provide high-quality customer support through processing orders to shipment and delivery of orders. The Executive is also responsible for managing external customers and factories, coordinating with internal colleagues. This role also involves answering calls or emails from customers, participating in meetings with the factories and Sales.

Responsibilities

• Attend to pre-sales enquiries on product availability, lead time and price.
• Initiate and follow up on new item creation/customer creation in the system.
• Customer PO and contract review, including but not limited to the price and cost analysis, contract clause, and credit.
• Ensure price and credit have been approved before entering the ERP system.
• PO operation based on the sales order demand, track with vendors not only the inter-company vendor but the 3rd party about the schedule to meet customer’s demand.
• Daily order tracking & updating to ensure project schedule is under control.
• The shipment arrangement includes getting items from vendor and schedule pickup from customer.
• Follow-up on payment and forwarder details with customers and the factory.
• Review LC draft, prepare and collate documents from various factories for LC presentation.
• Coordinate with related parties on product quality issues.
• Communicate and provide timely responses between customer, sales, operation and factory.
• Generate and update sales order backlog reports to the sales & customer for update.
• Weekly & monthly sales & order forecast collection and summary.
• Support request from management e on reports from management’s request.
• Support manager to monitor the execution process of commercial contracts to conform to the company compliance & policy.
• Any other tasks assigned by manager.

Requirements

• Minimum Diploma or equivalent with experience in Customer Service support for at least 3 years.
• Work experience in import/export business, order fulfilment and management or purchasing function is desired.
• Responsible and reliable with integrity, highly adaptable and a great sense of teamwork.
• Willingness to learn new skills and open to development, willing to work extra hours if required.
• Proficient in Microsoft Office & ERP systems, analytical and sensitive to numbers.
• Good interpersonal and communication skills.
• Strong sense of urgency and self-motivation.
• Customer-focused, clear thinker and team player.

Company Highlights:

1. One-stop IT Solution provider offers a wide range of IT products and services.
2. Basic + Commission (With NO sales target).
3. Working in a young and dynamic team.

Responsibilities:

• Support daily sales operation including process sales orders, prepare quotation, purchases order, delivery order and issue invoices.
• Assist new and existing customers on their inquiries as well as provide after sales support.
• Work with key customer and follow-up with inbound leads for new sales opportunities.
• Render support to manager ensuring projects run according to plan and timeline.
• Liaise and work closely with internal stakeholders to gather information when necessary.
• Generate and submit relevant reports and documents for tenders.
• Attend online/offline product trainings arranged by the vendors.

Requirements:

• Fresh Diploma/Degree graduates are welcome to apply.
• Candidate possesses 1 to 2 year(s) of relevant working experience as a Sales Support/Sales Coordinator for Sales Department is preferred.
• Exposure to computer hardware/ software/ maintenance contract is an added advantage.
• Ready for dynamic and fast-paced environment
• Enjoying interacting and communicating with people and build good rapport with IT Business Partners.
• Proficient in MS Office

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

• To provide high-quality, onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma in Information Technology, Computer Engineering, Electronics or related field
• 3 years of deskside support experience (MNC support and VIP support experience preferred)
• Experience in using ServiceNow is preferred
• 5 days work at Raffles Quay
• Salary up to $3200

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

JOB DESCRIPTION – IT EXECUTIVE

The IT executive oversees and manages all aspects of the information technology infrastructure to ensure efficient and effective support of the Company's operations. The IT Executive is responsible for planning, implementing, and managing the information technology systems and services. This role ensures IT operations' reliability, security, and efficiency to support the Company's objectives.

1. IT Infrastructure Management: • Oversee the IT infrastructure's design, implementation, and maintenance, including servers, networks, and storage systems. • Ensure the availability and performance of all IT systems to support daily operations.

2. Software and Applications: • Manage and support the deployment of software applications specific to imaging and healthcare, such as picture archiving and communication systems (PACS) and radiology information systems (RIS). • Collaborate with vendors and internal teams to customise, integrate, and optimise software solutions.

3. Data Security and Compliance: • Implement and maintain security measures to protect patient data and ensure compliance with healthcare regulations. • Conduct regular security audits and risk assessments to identify and address potential vulnerabilities.

4. User Support: • Support end-users, including radiologists, technicians, and administrative staff. • Develop and implement training programs to enhance staff proficiency in IT systems.

5. Project Management: • Lead IT projects, including upgrades, migrations, and system enhancements. • Collaborate with other stakeholders to understand their IT needs and align projects with overall business goals.

6. Budgeting and Vendor Management: • Develop and manage the IT budget, ensuring cost-effective solutions. • Coordinate with vendors for procurement, maintenance, and IT hardware and software support.

7. Emergency Response and Disaster Recovery: • Develop and maintain disaster recovery plans to ensure business continuity in case of IT failures or emergencies. • Implement and test backup and recovery procedures regularly.

8. Technology Trends and Innovation: • Stay abreast of technological advancements in healthcare IT and imaging technology. • Evaluate and recommend new technologies that can enhance capabilities.

Qualifications and Skills:

• Bachelor’s degree in information technology, Computer Science, or a related field.

• Proven experience in managing IT systems in a healthcare setting.

• Strong knowledge of healthcare IT standards and regulations.

• Project management skills and experience overseeing IT projects.

• Excellent communication and interpersonal skills.

• Problem-solving and troubleshooting abilities

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

• Workstation Services (e.g., Desktop, Monitors, Printers and laptop) Breakfix- Desktop/Laptop Hardware related troubleshooting - Create, test and develop current Workstation images
• Prepare and configured new laptops/workstations specifications as assigned
• End User Computing (EUC) Device Refresh as part of BAU ( any bulk refresh will be treated as separate project activity)
• Works closely with vendors and managed services to maintain systems and services, manage change, and deploy new systems and services
• Provide onsite PC repair, virus- and spyware-remediation, maintenance/rejuvenation, data-recovery, networking and upgrades.
• Windows upgradations through SCCM agent. OS and application installation: Windows migrations and deployment of customized images using SCCM
• Troubleshoot for Windows and have good working knowledge of Office products; provide printer/fax support
• Knowledge of server and network communications equipment, protocols (i.e. DNS and TCPIP), transmission media, security and network management practices
• Analyzed and diagnosed DNS/DHCP/VPN and other networking issues
• End user issues related to network, IP config, windows troubleshooting
• Actively worked with hardware and software vendors to resolve client issues in a timely manner
• Active Directory, folder access and Group Policy administration, hardware configuration. User Support for VPN, MS Office, applications.
• Installation of printers, Configuring conference room facilities
• IP Phone installation, troubleshooting
• O365 configuration, troubleshooting
• Deskside Support, Spares management
• Installs, moves, adds, changes of hardware and software packages (IMAC);Hardware life cycle management
• Security compliance
• Populate Knowledge Management system with resolutions and workarounds
• Act as an escalation resource to the Help Desk, Site Administrators and Network Operations Center to assist with issues affecting endpoints
• Enterprise Mobility Management administration - enrollment and management of mobile devices. Adept knowledge on Airwatch/MDM
• Fault diagnosis / troubleshooting. Other aspects related to End user computing
• Maintain the Service Now queue of an average of 5-20 tickets per day, resolved Level 1-2 support issues
• Ensure swift ticket resolution and escalate issues to Level 3 technician as necessary
• Adept knowledge on Software Center(SWC) and ServiceNow

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities

• Organize/Support Webex Event

• High profile meeting support and monitoring

• Advance troubleshooting for application related issue

• Issue TAC and collecting of log

• Perform daily system health check

• Perform CR

• Preparation of report and material

Skills/Requirement

• Minimum ITE in IT related course or equivalent

• Minimum 1+ years of working experience

• Understanding of how Video Conference System works including the backend infra such as Cisco Call Manager.

• Understanding of Network Infra and the ability to do simple trouble shooting

This is a 1 Year Contract role. (Subject to renewal)

Salary Range: Up to SGD 5,500.00 per month

We are seeking for a highly motivated individual to provide onsite IT support/ServiceDesk to the Singapore users and support the IT team in Project rollouts.

Your main responsibilities will include the following:

Onsite Support

• Support for local IT room and MTR setup
• VIP support for IT related topics
• IT Asset inventory maintenance (Deployment and redeployment for DaaS and non-DaaS)
• IT Shop admin and support
• Responsible for TAF related ticket creation and escalation (ServiceNow)
• Supports SEA general IT related issues and topics (once a week)

Service Delivery

• Support and advise end-user on system functions and release
• Follow up on preventive actions and ensure implementation of tasks.
• Maintain system configurations based on business usage/setup
• Ensure the team use correct methodology, templates and tools to support service delivery process
• Responsible for Non-TAF ticket escalation and resolution from local Business

General IT functions

• Support CIO on special task and activities i.e Business intelligence, IT workshops and digital innovation
• Support IT in accordance to IT guidelines, security standard, risk control, reporting, communications
• Continuous Improvement activities throughout the whole local IT and SEA organisation
• Following up on delivery of IT vendors for local IT services and hardware
• Support onboarding/offboarding process for all employees of SEA
• Day to day support for general IT topics but not limited to

IT Project Support

• Supports approved project rollout (Windows and system upgrade, Infra-related topics)
• Support cross-department projects
• Provide status update on project activities to local IT Organization

And any other suitable tasks assigned.

JOB REQUIREMENTS

• Relevant Tertiary Education in business management and/ or IT management.
• Experience in Unix, Wintel, M365 and other IT technologies are preferred.
• Experience in IT Project coordination/Support Understanding of and commitment to IT as a service function
• At least 2~3 years or more end-user IT support experience
• Good understanding of relevant business processes & applications as the international sales organization, understanding or business processes as governance tool to secure compliance and efficiency
• Very self-reliant working style
• Working in an international and intercultural context
• Good spoken and written English
• Good planning and organizational skills
• Good communication and training skills
• Independent and a self-motivator
• Servicedesk support for Business end users
  

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified
Email resume to [email protected]
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z

• Regional role with concrete project timeline
• Opportunity to lead IT digital transformation

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a IT Director/ Head of IT to join their team.

About the job

Your role involves:

• Managing IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and providing solutions. This includes participating in the executive board meeting, collaborating closely with the Chief Executive Officer and other executive board members
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitalization initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Managing the IT (Infrastructure & Security, Application, Data and etc) team, ensuring that the IT Operations runs smoothly
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required
As a successful applicant, you will have At least 10 years of Managerial experience with at least 3 years of experience as an overall Head of IT/Technology for a sizable IT team. Security and data experience is required for this role.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Exposure to translating IT digitalization ( AI or RPA ) trends into technology investment for organization that is suitable for adoption will be of added advantage

Whats on offer
This is an excellent opportunity to join a leading company with the opportunity to drive digital transformation through IT.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z (EA: 94C3609/ R1219669)