Job Overview

Our client, which is a top 20 IT Consulting firm in Singapore, is seeking an experienced Client Relationship Manager to cultivate and maintain strong relationships with existing and potential clients in the IT and Digital Services industry.

This is a "farmer" role, focused on nurturing and growing business opportunities within a defined market, rather than a "hunter" role focused on new acquisitions.

Key Responsibilities

Account Management

Build and maintain relationships with key decision-makers at the C-suite level

Collaborate with internal stakeholders to tailor solutions and services to meet clients' evolving needs

Sales Process Leadership

Drive sales processes from initial contact to successful conclusion

Develop and maintain a robust sales pipeline, ensuring accurate forecasting and sales goal achievement

Prepare and deliver proposals, presentations, and quotations to clients

Account Management

Manage and develop major and critical customer accounts, ensuring client satisfaction and identifying additional business opportunities

Coordinate with internal teams to deliver exceptional service and support

Market Research and Analysis

Stay up-to-date with market trends and competitive analysis to inform strategic plans and drive business growth

Collaboration and Communication

Work closely with Operations, Delivery Teams, and other stakeholders to ensure seamless service delivery

Develop and maintain strong relationships with internal teams, including Technical Solution Pre-sales and Delivery teams

Sales Documentation and Compliance

Ensure accurate and timely production of sales documentation, adhering to company policies and processes

Requirements

Education and Experience

Degree or Diploma in Business, Marketing, or related discipline

Minimum 6 years of experience in Sales and Business Development in the IT Services industry, with a focus on B2B sales

Skills and Qualities

Strong critical thinking, problem-solving, and fast learning skills

Goal-oriented, results-driven, and highly self-motivated

Excellent interpersonal communication, teamwork, and presentation skills

Customer-centric mindset

Proficient in Microsoft Office suite

If you're a motivated and results-driven professional with a passion for building strong relationships and driving business growth, we'd love to hear from you!

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gu5gdNvU

• Grow together with one of the fastest growing company
• Opportunity to lead IT transformation project

About the company

Our Client is a fast growing technology company. With more than 10 million revenue, they are ready to invest more in IT to improve their revenue. As such, they are now looking for a new CTO / VP of Engineering / Software engineering Manager to join their team.

About the job

Reporting to the CEO, your role involves:

• Ensuring the overall stability and scalability of company products.This includes Overseeing the development and implementation of scalable, secure, and robust technology solutions.
• Partnering with the business stakeholders ( e.g. sales & marketing and product team) to communicate capability roadmaps and delivery strategy for business technology and solutions. This includes driving IT digitalization initiatives, exploiting new and emerging technologies technology and translate them into viable IT Digital implementation to increase revenue and productivity for internal business stakeholders and external customers.
• Being the strategic interface between the internal business departments (Commercial, finance and etc) and IT to delivery strategy for business technology and solutions
• Ensuring the business growth plan is supported by latest technologies and adequate resources. This includes managing budget/resources, ensuring that appropriate resources are assigned to key project initiatives.
• Follow up after post project implementation, evaluating the impact of the IT digital initiatives to track business benefits

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in full stack software development. At least 5 years of experience in a leadership role such as Software Engineering Manager / CTO / VP of engineering or equivalent.

Candidates who has championed or initiated IT projects that focus in business change/transformation will be required for this role.

Whats on offer

You will have the opportunity to propose/champion high value project implementation with exposure to senior business stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gu5gdNvU (EA: 94C3609/ R1219669)

• Engage in daily sales tasks, such as cold calling, scheduling client meetings, creating presentation materials and proposals, and delivering presentations to potential clients.
• Formulate and implement strategies by evaluating current market trends and customer needs.
• Identify new leads and generate sales opportunities to increase revenue and meet sales targets.
• Work closely with partners and internal teams to provide pricing information and technical support to customers.
• Ensure the accuracy of sales reports for proper documentation and management review.
• Carry out pre-ITQ and RFQ activities, including tender preparation, bidding, and negotiations to finalize deals.
• Cultivate strong relationships with both new and existing customers, aiming for long-term partnerships.
• Stay informed about product developments and market trends by attending training sessions and keeping up with industry updates.

Requirements

• Prefarable 1 - 2 years experience in B2B IT sales.
• Diploma / Degree holder in related field.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative solutions to their esteemed clients. They are dedicated to quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Location: Various Project Locations

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Provide technical consultancy advice on system configuration and overall design
• Implement system infra expansion design and configure Monitor System Performance
• Assist clients to verify, isolate and provide a temporary work around for the incident/problem logged.
• Resolve system incident/ problem onsite.
• Escalate unsolvable problems and service requests to the System or Software Engineer and report escalations to Operation/ Project Manager.
• Generate relevant administrative records and reports.
• Apply operating system updates, patches, and configuration changes.
• Upkeep and maintain configuration of the system.
• Contacting OEM/Vendor/subcontractor for technical support.

Requirements:

• Min. Diploma in Computer Science, Computer Engineering or equivalent
• Min. 2-4 years working experience as a System engineer in operations environment.
• Good grasp of technical skills (System) and Infra system design.
• Keen sense of urgency for service performance issues.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Past working experience in Cloud environment is an advantage
• ITIL certification will be an added advantage.
• Good knowledge of Windows Server OS 2019, Active Directory/DNS, HYPER-V and/or VMWARE ESXi is an added bonus

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Infrastructure Project Managers to join their team and contribute to their ongoing success.

Location: Changi

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Define project objectives, project scope, roles & responsibilities.
• Define resource requirements and managing resource availability & allocation for both internal and third parties.
• Outline budgets based on requirements and tracking costs to deliver project on budget.
• Prepare detailed project plan to schedule key project milestones, workstreams & activities.
• Managing delivery of the project according to this plan.
• Track project and provide regular reports on project status to project team and key stakeholders.
• Manage and adjust to changes in project scope, schedule and / or budget.
• Identify and mitigate potential risks.
• Manage relationship with the clients and all stakeholders, ensuring the project is delivered to their satisfaction.

Requirements:

• Bachelor's Degree in Computing or Computer Science or IT related field.
• Min. 3-4 years’ experience as a skilled Project Manager handling million-dollar value infrastructure related projects.
• Strong technical skills and a solid understanding of software development.
• Excellent analytical skills to identify risks and solve problems which may arise throughout the project.
• Mathematical and budgeting skills.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Project Management related Certifications (I.e. PMP – Project Management Professional Certificate) will be a plus

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Main Responsibilities:

• Infrastructure Management: Administer servers, storage systems, hypervisors, and network equipment such as switches, firewalls and wireless access points.
• Network Administration: Manage network infrastructure, including routing protocols, DNS, Active Directory, and GPO. To also maintain current VPN connectivity.
• Technical Support: Provide Tier-2/Tier-3 in-person or remote support for escalated issues and troubleshoot hardware, software, and network incidents.
• Collaboration Tools & AV Support: Ensure smooth operation of Microsoft Teams, video conferencing, and meeting equipment.
• User Training: Conduct training and knowledge transfer for end-users on deployed systems, focusing on Microsoft 365 services.
• Peripheral Management: Oversee IP phones, printers, display TVs, CCTV systems, and door access, collaborating with vendors as needed.
• Cybersecurity: Support basic cybersecurity measures and compliance with IT policies.
• Project Support: Participate and/or take ownership in IT upgrades, deployments, and other technical initiatives.

Job requirements:

• Bachelor's Degree in IT / Computer Science / relevant field or higher, certifications in CCNA, VMware VCP, or Microsoft Certified: Azure Administrator is a plus.
• At least 5 years in IT infrastructure, with hands-on expertise in network protocols, virtualization practices, and Microsoft 365 administration and configuration.
• Proficiency in Active Directory, DNS, GPO, SQL Server, and backup solutions (e.g., Druva). Knowledgeable in networking topologies, protocols and methodologies and cybersecurity concepts will be an advantage.
• Excellent Problem-solving skills, good communication skills and fluent in common language, and teamwork ability.

Company’s Profile (PM)

As a security solutions provider has been established for more than 25 years, they have garnered a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a skilled Project Managers to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Standard Office Hours

Our Project Managers are responsible for full IT and engineering project delivery life-cycle which includes contract negotiations, risk management, financial budgeting and cost management, project scheduling and tracking, scope management, resource planning, project reporting and stakeholders management.

Responsibilities:

• Accomplish strategic objectives by overseeing multiple project activities
• Manage IT and engineering project delivery life-cycle within scope, schedule and budget and standards within regulations and compliance.
• Responsible for all stages of full turnkey project deliveries covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are defined and communicated to stakeholders
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish risk management plan to identify and review potential risks and mitigation actions
• Manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements:

• Min. Degree in IT / Computer Science / Engineering, or equivalent
• Possess Project Management certifications (e.g. PMP, CITPM)
• Min. 4-5 years’ experience in managing large-scale multi-million dollar IT and engineering integration projects and cross-functional delivery teams
• Good knowledge on large-scale management of multi-service line teams, with strong service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations
• Knowledge of security requirements and implications relating to government security standards would be advantageous

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

• 5 days
• $2500 - $3200 (Basic)
• Location: Central area
• With AWS & VB

1. Project Executive: Overseeing project timelines, budgets, and resources to ensure successful project completion.
2. Marketing Executive: Developing and executing marketing campaigns to promote our products/services and enhance brand awareness.
3. Logistics Executive: Managing the efficient flow of goods, from procurement to delivery, ensuring timely and cost-effective operations.

Job Requirement:

• Minimum JLPT N3 (Mandatory) as these roles needed to liaise with Japan counterpart
• Entry level is welcome to apply

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

Benefits

• Good progresssion X Stable company
• 5 days work week
• Close to MRT

Responsibilities

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract

Additional Information

• 5 Days work week (Monday to Friday, 9am to 6.30pm)

• Ensure the proper operation and maintenance of all production systems and services managed by Service Operations.
• Provide high-standard incident and problem management support, coordinating resolution efforts with the appropriate resolver teams.
• Minimize system downtime by ensuring prompt escalations to specialized internal and external resolver groups, adhering to customer contracts, SLAs, and monitoring requirements.
• Escalate unresolved issues to the next level for further investigation and resolution.
• Perform analysis, define requirements, document changes, and verify enhancements for applications and systems.
• Deliver onsite user support during service cutovers to ensure a smooth transition.
• Continuously document lessons learned, known errors, and operational knowledge to improve service delivery.
• Investigate problems by reviewing error logs, reporting faults, and recreating issues in a staging environment.
• Be available for escalations and support on a standby basis when required.

Requirements:

• A minimum of 3-5 years of experience in working with or providing support for application products (e.g., User Portals, Application components).
• Proficiency in operating systems such as RHEL 7/8, RHEL HA, and Windows.
• Experience with Java debugging and scripting languages like PERL, BASH, and Python.
• Solid knowledge of SQL databases with the ability to troubleshoot related issues.
• Familiarity with various data types, including APIs, APP, PNR, and DCS, is a plus.
• Strong understanding of XML data structures.
• Experience in the travel domain is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25020

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III in the Corporate and Investment Banking (CIB) Technology team, specifically within the Payments Technology division, you will be responsible for maintaining the operational stability, availability, and performance of our production application flows. Your role will involve troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems. You will also be instrumental in fostering a culture of continuous improvement, ultimately leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science or equivalent

• Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Possess technical skillset in Unix / Linux technologies, Shell scripting, PowerShell, Python, Oracle / SQL, Cassandra, monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace) and messaging frameworks (Kafka, MQ)

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting

• Possess good working understanding of public cloud with AWS Certification as a plus.

• Experience working in banking and payment domain: High and low value payment, SWIFT, Real time payment, collection, cheque clearing, tax payment, partner bank system

• Collaborate well and possess the ability to foster relationships effectively with diverse groups across geographies

• Ability to multi-task, handling complex requirements and is adaptable

Note: This is a shift role, including regular weekend rotations.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=5c0c6e54534733fb4e9af2a50e801a6b

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Learn about the Danaher Business System which makes everything possible.

The Assistant Engineer, Production Process Support is responsible for running engineering evaluations, collecting and compiling of data with simple analysis, and part measurements. The incumbent will also manage change order (CO) activities as well as non-conformance part movements.

This position reports to the Production Process Support Manager and is part of the Manufacturing Engineering department located in Singapore and will be an on-site role.

In this role, you will have the opportunity to:

• Assist in running engineering evaluations
• Perform basic statistical analysis
• Understand and apply the process flow of non-conformance material and product change action

The essential requirements of the job include:

• Diploma/NITEC in Mechanical Engineering
• Relevant experience in lean manufacturing

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.

Responsibilities:

• Assist with providing technical advice to Sales and Operation Personnel on their waste management enquiry which includes safe waste handling procedure and costing breakdown.
• Work closely with sales and operation department to establish a cost-effective treatment/recovery method for incoming/customer waste.
• Providing advice and co-ordination work in technical-driven waste management.
• Improve existing and develop new treatment methods.
• Support of segregation of incoming waste and assign the waste to correct department, ensure the waste are being treated properly and safely
• Ensure good housekeeping in the laboratory and area of work.
• Follow the existing system and documentation as per the procedures.
• Update the relevant records and effectively communicate to relevant departments and people.

Requirements:

• Degree in Chemistry, Chemical Engineer, Environmental engineering or similar trades
• Minimum of 1- 2 years of chemical related industry
• Laboratory experience is an added advantage
• Able to work in outdoor environment due to nature of work in operation plants
• Good analytical abilities and communication skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description: Customer Support Engineer

Handle Industrial Product Enquiries with correct Tech Spec.

Involve and support current projects and provide solutions.

Provide Technical Support to Customer Production Needs.

Quality Checking & Control on our Product Received to make

sure is conform to customer required product specifications.

Communicate well with suppliers for correct product specs.

Requirements:

Diploma/Degree in Mechanical/Manufacturing/Industrial/

EEE/ Engineering.

Experience in Manufacturing/Industrial/Production work.

Fluent in EXCEL spreadsheet and computer software use.

Good communications skills & customer service mindset.

Independent, Responsible, Self Starter and Result Driven.

1-3 years working experience. Graduates also can apply.

Email: [email protected]

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Overview:

An office attendent supports the daily operations and maintenance of the school environment to ensure a safe, clean, and conducive atmosphere for students, staff, and visitors. They play a vital role in maintaining a positive and organized learning environment.

Roles & Responsibilities

• Perform administrative duties - Data Entry, Data collation, sorting and delivery of items etc.
• Answering telephone calls from teachers, parents and members of the public
• Data collation of surveys
• Preparation of refreshements for school event
• Attend to students who are unwell / injuried in the sick bay.
• Maintain the school’s stores for office supplies and stationeries
• Other ad-hoc duties

Requirements:

• Pleasant personality
• Ability to use Office Programmes such as Microsoft Office / Microsoft Excel
• Meticulous personality
• Preferably first-aid trained

Specifications: 1 - year contract

• Part-time: Weekdays, 7.30am - 12.30pm.
• Location: Bukit Purmei

Key Responsibilities

• Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.
• Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool.
• Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
• Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis.
• Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation.

Requirements

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
• Relevant education qualification in Engineering
• Ability to work with deadlines and with all levels of internal and external stakeholders including customers
• Ability to work in cleanroom work environment

Work Location

• Science Park II

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

This position requires 5 days per week onsite in our Singapore office and occasional after hours support for moves and IT infrastructure changes.

What is Front Office Desktop Support responsible for?

Front Office Desktop Support provides technology and functional support to internal clients for issues including hardware, operating system, desktop/web applications, mobility, conferencing, and printing. Our goal is to increase users’ ability to self-service, automate contacts, enhance users’ experience, and support users in adopting new technologies. We are the primary customer interface with technology and are responsible for supporting all customer facing technologies.

What is the Associate IS Analyst-Technical Support responsible for?

Provide desktop support for Franklin Templeton employees. This includes addressing their technical issues, requests, and support of the IT Infrastructure.

What are the ongoing responsibilities of this position?

• Provide on-site technical support and customer service as well as remote user support
• Running of the server room. Able to effectively isolate issues relating to power supply, UPS, air conditioning and infrastructure cabling
• Maintain accurate tracking of tape media, loading/ unloading of tape media for backup and restoration
• Participate and conduct Disaster Recovery exercise for local office and regional offices
• Build customer relationships with the senior level employees and administrative support personnel in the office and travel to our other offices in the region
• Accountability for addressing technical issues in a timely manner and providing concise and timely updates
• Address issues that arise within the local office and tickets for local and remote users routed from the service desk
• Coordinate, setup, and support technologies used in Conference Rooms
• Provide Audio Visual Support for internal meetings as well as domestic offsite meetings
• Provide support for trading and investment management technologies
• Supports and maintains effective relationships with users in their assigned areas, especially regarding operating systems, applications, mobile devices, new technologies and communications infrastructure
• The primary value is to provide quick and effective resolution while minimizing disruption to the customer
• Actively participate in team meetings
• Ordering and maintaining inventory of IT assets as well as ensuring accurate invoicing
• Project work related to acquisitions and integration of companies
• Coordinate and support office moves, and user restacks
• Be an active advocate for the customer within IT and with outside technical groups
• Escalate issues to the appropriate teams and drive to closure
• Manage the ticketing queues to ensure issues are prioritized and actioned
• Availability to provide support outside business hours
• May include occasional travel to other offices
• Follow company guidelines, processes, and standards
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Ability to perform remote troubleshooting and provide clear instructions.
• Set up, maintain, and troubleshoot Microsoft Windows (Win 11 AND Office 365) Desktop and Laptops
• Basic Knowledge of ADS, DNS, DHCP configuration
• Handling of Asset management and vendor management
• Basic LAN (Network) troubleshooting knowledge and understanding of VLAN concept
• Outlook, MS Teams, and OneDrive configuration in end client
• Identify and escalate situations requiring urgent attention, redirecting problems to appropriate resources
• Assist in creation of technical documentation and manuals regarding standard operating procedures and customer service guidelines relating to remote and localized IT support

What qualifications, skills and experience would help someone to be successful?

Minimum Qualifications:

• Bachelor’s or higher degree in computer science or related field
• Minimum of 2 to 3 years in a similar fast paced and dynamic environment in the desktop support role
• Excellent skills and abilities in organization, planning, multi-tasking, and flexibility
• Excellent communication and interpersonal skills
• Good problem-solving and critical thinking skills
• Ability to actively participate as part of a team as well as work independently
• Strong service delivery and customer management skills for local and remote users
• Proficient in supporting Windows 10, Windows 11, Office 365, iOS, and Mobile Technologies
• Reliable transportation – mileage will be reimbursed when travelling to a non-primary office is required
• Excellent problem-solving and multitasking skills

Preferred Qualifications

• Experience supporting multiple facets of the business in a corporate environment strongly preferred
• Experience using ServiceNow Ticketing system

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request.

We regret that only short-listed candidates will be notified.

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• End to End application support for Digital applications on premise as well as Cloud (AWS).

• Primarily focus on quick incident mitigation to reduce downtime for customers.

• Monitor the changes going into the environment while ensuring system stability.

• Provide onsite technical leadership and decision taking for quick service restorations.

• Drive Technical Bridges with information from monitoring and other specific tools.

• Take key decision in terms of failovers, isolating DC and preserving customer experience.

• Perform targeted flow-triage during major incidents using tools expertise.

• Leverage tools expertise to perform targeted flow-triage during major incidents.

• Adapt Flexibly in response to changing demands.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines.

• Minimum 3 years of Applications Support or related experience.

• Basic knowledge of application development – Java.

• Strong technical background in Middleware (WebSphere, Tomcat and Web Servers), Cloud technologies (AWS, Dockers & Kubernetes), Monitoring tools (Splunk, Dynatrace and Grafana), Unix, DB2, Cassandra and Retail banking channel application flows.

• Specific knowledge of IT infrastructure including networks, storage networks, load balancing, server clustering, databases and application architecture.

• Good communications skills – managing global bridges/ writing executive notifications.

• Experience working with geographically distributed and culturally diverse work-groups.

• Hands-on with technical operations – high pressure shift environment.

• Ability to multi-task (e.g. listening, writing, reviewing and sending executive communications) and work flexibly in response to changing demands.

• Ability to provide weekend support as part of shift based coverage.

Preferred qualifications, capabilities, and skills

• Retail banking experience

• Customer-centric - preferable from technical support roles and/or professional services

• Cloud Certification

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c2bfead8836cffdf7cd3fd87bc9f234b

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Contract Duration: 12 months (Convertible/Renewable depending on performance)
• Hybrid working arrangement

Job Summary
We're seeking an experienced Systems Analyst professional to support and enhance our in-house ERP systems. In this role, you'll handle user support, lead system improvements, manage projects, and optimize business processes. Working with cross-functional teams, you'll maintain critical applications while ensuring smooth operations in our manufacturing environment. The ideal candidate brings 4+ years of IT support experience, strong Oracle database knowledge, and expertise in ERP systems.

Job Description

• Provide comprehensive support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements, offering recommendations for enhancements and optimizations.
• Develop and maintain relevant documentation, including user manuals, process flow diagrams, and system specifications.
• Independently conduct user acceptance testing (UAT) and collaborate with users to validate system functionality.
• Proactively engage with stakeholders to gather requirements, clarify needs, and propose effective solutions.
• Plan and schedule project milestones to ensure timely and efficient execution.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Job Requirement:

• Degree in Computer Science or Information Technology or other related fields
• Strong knowledge of ERP systems, Sales Order, Finance, and MRP applications.
• A minimum of 4 years of experience in IT application support, with a good understanding of the Software Development Life Cycle (SDLC).
• Hands-on experience with Oracle databases and strong technical proficiency.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and communicate well at all levels.
• Proficiency in SQL for database querying, reporting, and data management.
• Experience in the Manufacturing sector would be advantageous.