Job Description:

• Perform preventive maintenance of production equipment.
• To report in writing for maintenance carry out.
• Provide support for network, security, server, UPS and mission critical systems.
• Perform other job responsibilities as and when assigned.

Requirements:

• Minimally 1-2 years of experience in supporting network, security, server, UPS and mission critical systems with a stringent SLA of 99.9%.
• Customer orientated with high level of service attitude.
• Good listening and analytical skills.
• Hardworking, outgoing and enthusiastic.
• Positive working attitude.
• Team player and also able to work independently with little supervision.
• Able to thrive in a dynamic environment.
• Able to understand the system and architecture diagrams.
• Able to understand the user operation environment.
• Willingness to pick up new technologies.
• Flexible to work in rotational shifts.

Interested candidates, do send your resume to [email protected]. ONLY shortlisted candidates will be notified through email for an interview.

Job Description

Responsibilities:

• Handle day-to-day operational tasks related to the Employee Life Cycle to ensure operational excellence.
• Manage work pass administration, including applications, renewals, and cancellations, ensuring smooth and timely processing.
• Address employee inquiries via ServiceNow, meeting KPIs, SLAs, and regulatory compliance requirements.
• Ensure compliance with statutory and regulatory reporting, including submissions to MOM and other government bodies.
• Support People-related transactions, Corporate Governance activities, and ad-hoc tasks/projects assigned by the Manager.

Requirements:

• Diploma with at least 2 years’ experience in HR Operations or HR Shared Services.
• Experience in multinational environments and Shared Service models is advantageous.
• Familiarity with HR processes in areas such as Operations or Payroll.
• Strong communication skills in English (written and verbal).
• Proficiency in HR systems like Oracle PeopleSoft, ServiceNow, or similar databases.
• Skilled in MS Word, Excel, and PowerPoint, with the ability to work independently or collaboratively.

In house recruitment, intesrested pls apply and submit full resume with related work experience. TQ

Summary:

• 5 working days, Office Hours
• Company with great career culture

Job Scope:

• Manage assets related to infrastructure and computing devices.
• Provide computer support services, including troubleshooting, patching, configuration, testing, and maintenance for supported software and hardware.
• Collaborate with third-party vendors.
• Train, coach, and guide users on the proper use of computer devices.
• Ensure timely completion of assigned tasks, meeting user expectations.
• Handle helpdesk responsibilities effectively.

Requirements:

• Candidate with related experiences will have advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Location: Loyang

Working Hours: Mon-Fri (830am - 530pm)

Salary: Up to $3,800 + AWS + VB

Job Responsibilities:

• Create sales quotation upon request from customers or sales team.
• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.
• Releasing of shipment for pick/pack. Co-ordinating with freight forwarders for pickup.
• Support Field Service on service order and billing.
• Manage quality complaints between customers and source plant.
• Update equipment parts lead time.
• Follow-up on incoming shipment (equipment parts) including system projects.
• Ensure optimum stock level for made to stock items.
• Lodge QM Quality Notification in SAP for quality defects of goods and take appropriate corrective actions to close the loop.
• Ensure that orders are entered based on MTS/MTO criteria.

Job Requirements:

• GCE ‘A’ Level or Diploma in Business Management or equivalent.
• SAP knowledge is a must.
• Excellent communication skills
• Understanding of international payment terms and incoterms
• Comfortable to work in Loyang.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

We are looking for a dynamic and organized business development and support professional to join our team and contribute to the expansion of our multi-family office business. The ideal candidate will have outstanding organizational and communication skills, a strong work ethic, and the ability to collaborate effectively within a team while also taking initiative independently.

Key Responsibilities:

Business Development

Research, develop, and manage a comprehensive international network of business partners, planning prospecting activities to identify new business opportunities for client growth.

Create company and client presentations, write industry-related articles, and prepare research reports.

Support client relationship management, including conducting client due diligence, onboarding, documentation, reporting, and ongoing assistance.

Investment

Conduct research and analysis on companies, individual securities, investment asset classes, industries, and market and economic trends, and prepare relevant reports.

Monitor the performance of existing and potential investments, preparing or reviewing periodic investor reports.

Participate in the construction of client portfolios.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

The Sales Executive identifies and qualifies prospective clients, seek opportunities for new sales through client and market research. He/She keeps clients informed of new products/service offerings and assists with translating client and channel partner needs into actionable insights. He/She is responsible for the development of channel sales product promotions and co-marketing activities, responds to technical and procedural questions, coordinates the formulation of price quotations, submission of sales contract for orders and maintenance of customer records. He/She supports the training and guides channel sales partners about product and/or service offerings and features based on mutual performance objectives.

He/She works in a fast-paced and dynamic environment, and travels to clients' premises for meetings as and when required. He is familiar with client relationship management and sales tools. He/She is knowledgeable of the organisation's products and services, as well as trends, developments and challenges of the industry domain.

The Sales Executive is self-motivated and mindful of placing the client's interests at the forefront of his/her priorities. He/She is able to confidently explain how the product can add value to the customer and is proactive in identifying and addressing client needs. He/She is a team player who is able to take rejection as a personal challenge to succeed when given the next opportunity.

What will you do?

• Identify prospective clients and channel partners through calls, on-site visits, emails and networking or industry events
• Conduct client and channel partner research to uncover insights on potential business needs
• Conduct market research and profiling, competitive landscape analysis and client profiling
• Assist with identifying new business opportunities with existing clients based on research
• Assist with identifying new sales opportunities with new and existing clients based on research
• Source for new sales opportunities through inbound lead follow-up, conduct of cold calls, and relevant outreach activities
• Conduct analysis of benefits and value of the organisation’s products and services against possible needs of potential clients to qualify prospect
• Respond to phone and email queries on product and service offerings
• Maintain client database and documentation
• Assist in compiling market information for feasibility studies
• Assist with the preparation of client presentation materials and conduct of product demonstration
• Perform follow-up action to close sales, and monitor payment fulfilment activities
• Develop relationships with existing and potential clients and channel partners through regular engagements
• Translate client and channel partner needs into actionable insights to inform engagement plans and activities
• Communicate updates and launch of new of product/service features and benefits to clients and channel partners
• Coordinate resolution of inquiries and problems from clients and channel partners
• Support the development of channel sales product promotions and co-marketing activities for lead generation
• Resolve channel sales issues and routine product and/or service-related problems with channel partners
• Provide logistical sales support required to close orders
• Assist with assessing, clarifying, and validating channel partner needs

The ideal candidate should possess:

• Degree in Engineering, Computer Science or a related discipline
• 2 years experience in IT or ICT Consulting industry or experience focusing on sales/account management in the private sectors preferred
• Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
• Driven and self-motivated personality
• Experience in measured productivity-driven operations or teams
• Good communication and written skills
• Understand and ability to apply social style techniques to manage stakeholders
• Client-focused with strong organisational and project management skills

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + AWS
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Be available for standby support to manage 24/7 maintenance calls.
• Offer on-site services, including deployment, testing and preparation of documentation.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Manage and configure infrastructure systems and applications (e.g., Active Directory Services, Data Centre, video conferencing, audio systems, telephony, server storage, backup), as well as network devices (firewalls, routers, VPN, internet proxy, wireless), desktops, mobile devices, and other remote devices.
• Ensure automatic system backups, execute recovery and disaster recovery plans, apply patches, and closely monitor system resource usage.
• Collaborate with external vendors to ensure compliance with Service Level Agreements (SLA).
• Create and update technical documentation, including administration and user guides.
• Provide technical support to users at local and overseas branches over LAN and WAN while maintaining security.
• Identify and procure products, solutions, and vendors/suppliers for project needs.
• Offer L1/L2 support and contribute as a team lead or member in various projects.

Interested candidate who wish to apply for this position, please send in your resume to [email protected]

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110980

EA Personnel Name: Lim Hooi Mei

What you will do:

As IT Delivery Lead-SAP, you will be responsible for designing and implementing complex IT systems and strategies that align with the organization's goals and objectives. Works closely with stakeholders to understand needs and develops solutions that meet business requirements that are scalable, secure, and cost-effective.

How you will do it:

• Responsible for spearheading holistic engagement of SAP COE team with APAC IT business counterparts.
• Work with business process owners and local APAC IT leadership to harmonize and consolidate the business processes and supporting applications.
• Ensure effective liaisoning with business stakeholders in the region as well as to ensure coordination of technical work with global delivery team.
• Design, analyze & estimate of business-driven projects, coordinating project planning & demand management efforts with IT Business Partners.
• Develop Project Plans, Resource plans, Estimates, review with business and leadership, optimize and provide the finalized, detailed estimates to business for project execution.
• To manage SAP Project delivery in APAC region.
• Lead the Solution design & integration workshops for APAC BU processes, especially in major projects with other value stream leaders to ensure that cross value stream integration requirements are implemented in the overall design of end-to-end business processes.
• Support the design and maintenance of SAP Solution Template according to business requirements, ensuring delivery of solution based on best practices and ensure its continued governance.
• Ensure adherence to SAP solution architecture design governance processes. Responsible for design, build & test, and maintaining accurate documentation throughout the SDLC (Software Development Life Cycle) process for the projects executed in APAC.
• Work with and manage cross-functional teams to develop SAP solutions in reporting requirements, functionality, and security.
• Guide and work closely with the SAP DevOps teams (Application Maintenance Services) team for the regional SAP Support needs, configuration and code changes.

What we look for:

• Bachelor’s Degree in Computer Science, Information Systems, Finance, or a related field.
• A minimum of 8 years of experience in SAP implementation processes.
• Demonstrated expertise in at least on of these SAP modules: FI/CO, OTC, PTF, PTP, RTR or PS and good understanding of the typical business processes.
• Strong analytical skills with the ability to translate complex business requirements into functional specifications.
• Experience in leading cross-functional teams and managing multiple projects within a global enterprise.
• Excellent verbal and written communication skills, with proficiency in English and Mandarin as this position will require to communicate with Mandarin speaking stakeholders, clients and vendors.
• Ability to work in a fast-paced, team-oriented environment with a focus on meeting project deadlines.
• Previous experience in a multinational corporation is highly preferred.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

We are looking to hire an IT Engineer to manage our company’s computer systems as well as managing POC deployments and demos to clients. As an IT Engineer, you will be responsible for hardware configurations, installing/upgrading software, managing network systems, system integration and training staff on correct operating procedures.

The Responsibilities:

For this role, the IT Engineer will be involved in IT matters for both internal and external stakeholders.

There will be frequent travels from sites to sites. You will be responsible for maintaining, operating, troubleshooting, and integrating systems. You will be responsible for setting up and testing IT-AV systems in various locations. You will be expected to support/work with our AV Engineers / Project Managers to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional, and that equipment and system downtime are kept to a minimum.

The IT Engineer will provide onsite event supporting alongside manufacturers. The IT Engineer will also be expected to provide UC/IT related advice to clients when required.

From time to time, the IT will need to complete questionnaires, audit surveys (ISO, J-Sox) and supporting documents for audits relating to IT, not limited to our IT infrastructure and our processes.

The IT Engineer is also required to manage our IT assets including but not limited to: recommendation, purchasing, deployment and refreshment. You will be involved in the new hire onboarding and offboarding. You also expected to develop or improve on current IT processes from time to time.

The Pre-Requisites:

• Minimum diploma in Computer Science or Information Technology
• Proven work experience as Desktop Support Engineer or Support Technician.
• Knowledge of IP networking and security, Router, Switch, Firewall, and VPN
• Understanding of network fundamentals such as multicasting/unicasting data transmission
• Excellent analytical, interpersonal and communication skills
• Knowledge with Zoom, Teams & O365 administration and operation
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to travel and work after hours when necessary
• Excellent interpersonal skills
• Good written and verbal communication skills
• Ability to effectively handle stressful situations
• Good customer service
• O365 Certifications will be a plus point
• CCNA Certifications will be a plus point
• ITIL Certifications will be a plus point

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Expected Outcomes

• Effective Change Management: The contract Change Manager will help design and implement change management plans, ensuring smooth transitions and effective adoption of Salesforce.

• Quick Adaptation to Government Norms: Experience in public sector projects equips the manager to understand and operate within government protocols.

The ideal candidate:

• Minimum 3 years of Change Management experience.

• Has proven experience in CM frameworks (Prosci ADKAR, Kotter, McKinsey 7s etc.) and tools (e.g., Jira, ADKAR).

• Possesses strong communication skills to facilitate cross-functional collaboration.

• Demonstrates adaptability and a growth mindset, particularly in a fast-paced, iterative work environment

Key Responsibilities

• Change Strategy Execution: Develop and execute change management strategies that align with project goals and public sector guidelines.

• Training and User Support: Conduct training sessions, workshops, and provide ongoing support to promote user adoption and mitigate resistance.

• Stakeholder Engagement: Work closely with government officials and stakeholders to ensure transparency and clear communication.

• Regulatory Documentation: Maintain change logs, training materials, and ensure compliance with public sector requirements.

Role Overview:

The IT Account Manager will develop and manage customer accounts, identify new business opportunities, and deliver IT product and solution sales. This role requires relationship building, sales expertise, and collaboration with internal teams to ensure customer satisfaction and achieve sales targets.

Key Responsibilities:

• Build and maintain strong relationships with existing customers.
• Develop new business opportunities through cold calling, networking, and industry contacts.
• Work with pre-sales, professional services, and support teams to deliver solutions.
• Achieve sales targets by identifying and closing sales opportunities.
• Understand IT products, solutions, and services to address customer needs.
• Prepare and present value propositions, negotiate terms, and close deals.
• Report customer activities and market insights during weekly sales reviews.

Requirements:

• 2–3 years of sales experience in the IT industry.
• Knowledge of IT products and solutions.
• Strong presentation, communication, and negotiation skills.
• Proven track record of meeting sales targets.
• Diploma in any discipline.

Work Environment & Benefits:

• Friendly and supportive workplace.
• Work-life balance with remote working options.
• Attractive commission structure on gross profit.
• Transport allowance and mobile claim reimbursement.
• Free access to building amenities like a swimming pool, gym, tennis court, and BBQ facilities.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

- Design, develop, implement, and maintain software applications and components.

- Support and install software applications.

- Work from specifications and guidelines to complete assigned tasks.

- Document process flow for future reference.

Primary Skills:

- Utilize established development tools and frameworks, including Visual Studio, ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET.

- Create and deliver data-driven reports.

- Design, code, and test software applications.

- Enhance existing systems by analyzing business needs, planning improvements, and implementing modifications.

- Maintain existing software by identifying and resolving defects.

Continuously learn and develop expertise in new technologies.

- Create technical specifications and test plans.

- Develop and maintain operational documentation.

- Collaborate closely with management on projects and tasks.

Requirement:

- Strong understanding of foundational programming languages (HTML, CSS, JavaScript) and .NET technologies (ASP.NET, SQL Server, C#/VB.NET).

- Experienced Professionals: 3+ years of experience in a professional development role; Bachelor's degree in Computer Science, Information Systems, or a related field.

- For Fresh Graduates: Only accept graduate from one of the following top 5 universities in Malaysia (UM / UTM / UKM / UPM / USM) and Singapore's University:

Contract Base, minimum 2 years.

Our client is looking for an IT Infrastructure Audit specialist to join their growing and dynamic team. You’ll play a pivotal role in assessing and enhancing IT infrastructure, and you will be responsible for:

• Planning and executing audit fieldwork to identify risks and improvement areas.
• Collaborating with the team lead to deliver all phases of audit.
• Working closely with stakeholders to address audit findings and implement solutions.
• Improving internal controls to enhance IT infrastructure security and efficiency.

Requirements:

• At least 3 years’ experience in IT Infrastructure preferably within an end-user environment.
• Professional certifications, such as CISA is an added advantage.
• Excellent stakeholder management and communication abilities.

If you’re ready to make an impact and elevate IT infrastructure standards, we’d love to hear from you!

Context:

Reporting to the Head of Monitoring, you will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data in order to anticipate anomalies, batch delays, FileSystem problems, and the like.

Job Description:

• Contribute to IT projects for Antaes clients
• Batch Job Management - monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary. Do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – handling of user requests such as running of one-time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – support the regular third-party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• Education Level: Bachelor’s Degree
• At least 5 years of working experience in similar fields and roles
• Knowledge of the requirements of IT production (Banking System)
• Familiar with UNIX / TWS / SHELL Script / Python / Splunk

Analysis, development and evaluation activities:

• Familiarity with batch Processing
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Knowledge in ticketing tools Jira & HP Quality Center
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issues proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP)
• Process Documentation and Process Analysis
• Planning, Organizing, Leading, and Controlling

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels
• Advanced customer service skills
• Scheduling meetings with offshore team as well as onsite team

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit and loss statements, balance sheets, etc.,)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing
• Forecasting and making projections
• Resource management
• Performance reviews, and verification processes

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

• Work closely and communicate on a regular basis with business units to ensure alignment on projects overall service experience.
• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Update weekly reports on project progress and follow up with all stakeholders requirements and changes.
• Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.

Job Requirements

• Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Minimum 8 years of experience in technology with strong business analysis skills.
• Strong communication skills with all levels of staff
• Experieced in how hospitality system works together to give customers a seamless experience.
• Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change in a fast-paced environment.
• Experience in running agile projects is preferred.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Role Overview:
We are seeking a proactive and experienced Project Manager to join our dynamic team. The role involves overseeing multiple infrastructure projects concurrently, managing a team of engineers, and ensuring timely delivery of high-quality solutions for our clients.

Key Responsibilities:

• Manage 5-10 concurrent projects involving networks, servers, security, and end-user systems.
• Oversee and coordinate a team of approximately 5 in-house engineers and additional external resources.
• Ensure projects are completed within timelines of 4 to 8 weeks.
• Act as the primary point of contact for clients and stakeholders throughout the project lifecycle.
• Drive efficient communication and collaboration between internal and external teams.
• Maintain a high standard of quality and client satisfaction in all deliverables.

Qualifications:

• Proven experience managing multiple infrastructure/data center/hardware projects.
• Track record of handling projects for larger companies.
• Strong leadership skills with the ability to motivate and guide a diverse team.
• Proficiency in managing fast-paced, short-duration projects (4–8 weeks).

Responsibilities:

• Responsible for Operations support for Financials and SCM modules, including Month-End Close, Year-End Close activities.
• Take lead role in planning, scoping and creation of technical solutions in implementation projects.
• Triage, analyze Oracle application issues received from the customers through the Helpdesk.
• Understand technical requirements and collaborate with cross-functional teams to design, develop and test the proposed solution.
• Provide support for Integration testing, User Acceptance Testing during Release cycles
• Responsible to develop ad-hoc SQL queries and reports, analyze complex data sets in response to Customer needs.
• Troubleshoot technical and functional issues involving SQL, PL/SQL, data fixes and provide solutions through configurations, setup changes
• Support ITSM activities, work on Incident Requests, Service Requests, Change Requests and Root Cause Analysis / Problems

Mandatory Skills:

• At least 10+ years of Implementation / Support experience in implementing Oracle EBS Applications including R12.
• Strong experience providing operations and maintenance support of Oracle EBS Modules – Financials, Project Accounting, Inventory, Supply Chain, Procurement, Materials, Planning, Manufacturing Execution System (MES), Enterprise Asset Management (EAM), Workflows and OTL
• Ability to support requirements gathering with end users, conduct workshops, develop requirements, and design documents.
• Experience investigating, researching, and resolving production issues and performing Root Cause Analysis.
• Knowledge of Oracle Forms, Reports, Workflow, SQL and PL/SQL.

Location: East

OTE: SGD100K, 70% base, 30% commission

Position Overview:

The Regional Pre-Sales Manager (PSM) supports sales efforts by taking on a technical role in complex solutions. The PSM works closely with sales and technical support teams to ensure solutions meet customer requirements and are supported by technical decision-makers. They also promote solutions to regional partners, end users, and industry consultants.

Job Duties:

• Provide consultative support to regional partners’ technical teams, including product presentations, demonstrations, training, and knowledge tests.
• Collaborate with sales teams and partners on current and potential projects.
• Assess and qualify technical solutions to meet customer requirements, recommending optimized solutions.
• Act as a technical solutions evangelist at customer-facing events and trade shows.
• Position product offerings within high-level solutions for various vertical applications.
• Identify business development opportunities within partners and customer firms.

Qualifications:

• 5 years of experience in the IT or AV Broadcast industry in a pre-sales or technical role.
• Knowledge of IT networking, display management solutions, and matrix signals routing solutions.
• Experience in a similar technical role.
• Positive attitude towards building long-term business relationships.
• Excellent presentation and demonstration skills.
• Ability to articulate business benefits and values of technical solutions.
• Ability to translate technical and business requirements into cost-efficient solutions.
• Affinity for both sales and technology.
• Willingness to travel.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

About the Opportunity

The IT Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and virtualization experiences are required. Area of expertise for this position includes Microsoft technologies, VMware virtualization, Citrix VDI, Linux and storage. Prior experience supporting L1 and L2 requests in IT would be helpful for this position.

Job Responsibilities:

• Primary responsibilities will include overseeing and executing system-based projects, writing scripts to automate manual processes, and creating system documentation & diagrams. Provide system administration and configuration of specialized mission applications and software.
• Strategic Infrastructure Management: Global Administration, maintenance, and support of the Server environment and VDI infrastructure, ensuring optimal performance and scalability to meet the evolving needs of the organization as the need arise.
• Incident Resolution and Technical Escalations: Act as a point of escalation for complex technical issues, leveraging your advanced troubleshooting skills to swiftly diagnose and resolve incidents, minimizing impact on business operations.
• Advanced Problem Analysis and Resolution: Conduct in-depth analysis of system problems, particularly those related to hardware, software applications, and operating system servers, employing sophisticated diagnostic techniques to implement effective solutions.
• Comprehensive Documentation and Knowledge Management: Develop and maintain comprehensive documentation, including automation scripts and procedures, to streamline troubleshooting processes, enhance team collaboration, and ensure continuity of operations.
• Root Cause Analysis and Problem Management: Lead root cause analysis efforts for critical problems and major incidents, identifying underlying issues and implementing preventive measures to mitigate future occurrences, thereby safeguarding business continuity.
• Proactive Performance Monitoring and Security Compliance: Utilize advanced monitoring tools and command-line interface utilities to continuously assess server performance, identify potential vulnerabilities, and ensure adherence to stringent security standards.
• Change Management and Risk Mitigation: Spearhead the planning, coordinating, and executing system software upgrades, patches, and firmware updates, meticulously evaluating risks and impacts to minimize disruptions and maintain system integrity.
• Effective Communication and Stakeholder Engagement: Interface with IT management, end-users, and departmental teams to communicate feedback, share insights, and champion initiatives aimed at enhancing operational excellence and delivering exceptional service quality.
• Follows SOP: Support procedures and provides troubleshooting guideline and cause analysis for technical issues

Job Requirements

• BS degree or equivalent experience.
• 8 + years of advanced experience as a IT Administrator or Engineer with hands on experience in servers, virtualization and storage.
• Active Directory (AD) & Domain Controller Administration including DNS and GPO management in a multi-site environment.
• Building and administering Windows\Linux servers and accompanying infrastructure, maintaining capacity and performance in enterprise environment.
• Candidates must possess experience with both Windows and Linux mixed environments.
• Experience with Infrastructure – virtual environment, VDi, Citrix Netscalar, Backup& Restore, disaster recovery and business continuity
• Hardware: Dell MX7000 Chassis and MX700 series blade configuration, PowerEdge rack servers
• Storage: NFS and ISCSI storage concepts. Cronjobs and rSync functionality
• Networking: TCP/IP, VLAN, DNS, Load Balancing and security concepts
• Virtualization: VMware 7 and above and Citrix Storefront
• Transferable Skills: Communication, ability to work with a diversity of people, ability to plan and organize, time management, analytical problem solving, Project Management, & customer service skills.
• Strong communication and collaboration skills
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies and processes.
• Ability to multi-task in a fast-paced IT environment with fluctuating priorities and deadlines.
• Ability to interface and work with varied positions and levels of technical knowledge both within the department and with other departments in the company.